RESERVATION SCRIPT
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Restaurant Sta : Good morning, thank you for calling Nur Restaurant, How may I assist you
today?
Mariam Al Ahmad: Hi, good afternoon. I’d like to make a table reservation, please.
Restaurant Sta : Certainly, ma’am. May I know the date and time of your reservation?
Mariam Al Ahmad: I’d like to book a table on March 6th at 3:00 PM, if available.
Restaurant Sta : Noted, ma’am. How many persons will be dining?
Mariam Al Ahmad: It’s for four persons.
Restaurant Sta : May I have the name of the guest who will be using the reservation?
Mariam Al Ahmad: The reservation will be under Mr. Alex Thomas.
Restaurant Sta : Thank you, ma’am. May I have your name and contact number?
Mariam Al Ahmad: Sure. My name is Mariam Al Ahmad, and my contact number is
0912-345-6789.
Restaurant Sta : Thank you, Ms. Mariam. May I have the contact number of Mr. Alex Thomas?
Mariam Al Ahmad: You can contact him at 0918-765-4321.
Restaurant Sta : Thank you. Do you have any special requests?
Mariam Al Ahmad: Yes, may I request window seating if possible?
Restaurant Sta : Noted, ma’am. We’ll do our best to arrange that for you. Your reservation is
now con rmed on March 6th at 3:00 PM for four persons under the name Mr. Alex Thomas
with a window seating request.
Mariam Al Ahmad: Thank you so much!
Restaurant Sta : You’re very welcome, Ms. Mariam! We look forward to welcoming you. Have a
great day!
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