Smart Transformer Station

Alarm Reference

Issue 02
Date 2024-12-30

HUAWEI TECHNOLOGIES CO., LTD.

Copyright © Huawei Technologies Co., Ltd. 2025. All rights reserved.
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and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
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Huawei Technologies Co., Ltd.

Address: Huawei Industrial Base
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Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. i

Smart Transformer Station
Alarm Reference About This Document

About This Document

Purpose
This document provides troubleshooting suggestions for all alarms of the Smart
Transformer Station (STS).

Intended Audience
This document is intended for:
● Technical support engineers
● Commissioning engineers
● Maintenance engineers

Change History
Changes between document issues are cumulative. The latest document issue
contains all the changes made in earlier issues.

Issue 02 (2024-12-30)
Updated 33 2331 Fan Fault in Medium-Voltage Room.
Updated 88 2387 PSU Faulty.
Updated 89 2388 PSU Protection Triggered.
Updated 90 2389 PSU Communication Error.
Added 98 2397 Transformer Tripped Due to Low Oil Level.
Added 99 2398 Auxiliary Transformer Meter Communication Error in Medium-
voltage Room.
Added 100 2399 Current Detection Circuit Fault.
Added 101 2400 MV Cable Temperature Anomaly Warning.
Added 102 2401 MV Cable Temperature Anomaly Alarm.
Added 103 2402 Communication Error of MV Cable Temperature Monitoring
Device.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. ii

Smart Transformer Station
Alarm Reference About This Document

Issue 01 (2023-12-15)
This issue is the first official release.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. iii

Smart Transformer Station
Alarm Reference Contents

Contents

About This Document................................................................................................................ ii

1 Description of Alarm Reference Items............................................................................... 1
2 2300 Fault-induced ACB Tripping in Low-Voltage Cabinet A....................................... 2
3 2301 IMD Alarm in Low-Voltage Cabinet A...................................................................... 3
4 2302 IMD Warning in Low-Voltage Cabinet A................................................................. 4
5 2303 SPD Fault in Low-Voltage Cabinet A........................................................................ 5
6 2304 Overtemperature-induced Tripping in Low-Voltage Cabinet A......................... 6
7 2305 High Temperature in Low-Voltage Cabinet A........................................................ 7
8 2306 Fan Fault in Low-Voltage Cabinet A......................................................................... 8
9 2307 Fan Fault Outside Low-Voltage Cabinet A............................................................ 10
10 2308 Mixed-Flow Fan Fault in Low-Voltage Cabinet A..............................................12
11 2309 Cooling System Fault in Low-Voltage Cabinet A.............................................. 14
12 2310 T/H Sensor Fault in Low-Voltage Cabinet A.......................................................16
13 2311 Fault-induced ACB Tripping in Low-Voltage Cabinet B................................... 17
14 2312 IMD Alarm in Low-Voltage Cabinet B..................................................................18
15 2313 IMD Warning in Low-Voltage Cabinet B............................................................. 19
16 2314 SPD Fault in Low-Voltage Cabinet B.................................................................... 20
17 2315 Overtemperature-induced Tripping in Low-Voltage Cabinet B..................... 21
18 2316 High Temperature in Low-Voltage Cabinet B.................................................... 22
19 2317 Fan Fault in Low-Voltage Cabinet B.....................................................................23
20 2318 Fan Fault Outside Low-Voltage Cabinet B.......................................................... 25
21 2319 Mixed-Flow Fan Fault in Low-Voltage Cabinet B..............................................27
22 2320 T/H Sensor Fault in Low-Voltage Cabinet B....................................................... 29
23 2321 Cooling System Fault in Low-Voltage Cabinet B...............................................30

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Smart Transformer Station
Alarm Reference Contents

24 2322 Low-Voltage Room Door Opening........................................................................32

25 2323 Smoke Alarm in Low-Voltage Room.................................................................... 34
26 2324 Dual Smoke Sensor Tripping in Low-Voltage Room.........................................35
27 2325 Smoke Sensor Fault in Low-Voltage Room.........................................................36
28 2326 Overtemperature-induced Tripping in Medium-Voltage Room.....................37
29 2327 High Temperature in Medium-Voltage Room....................................................38
30 2328 Smoke Alarm in Medium-Voltage Room............................................................ 39
31 2329 Dual Smoke Sensor Tripping in Medium-Voltage Room................................. 40
32 2330 Smoke Sensor Fault in Medium-Voltage Room................................................. 41
33 2331 Fan Fault in Medium-Voltage Room.................................................................... 42
34 2332 Fan Fault Outside Medium-Voltage Room......................................................... 44
35 2334 Cooling System Fault in Medium-Voltage Room.............................................. 46
36 2335 T/H Sensor Fault in Medium-Voltage Room...................................................... 48
37 2336 Medium-Voltage Room Door Opening................................................................ 49
38 2337 High-Configuration Relay Protection Power Fault........................................... 50
39 2338 Relay Protection Communication Error in Medium-Voltage Room..............51
40 2339 Transformer Differential Protection Action........................................................52
41 2340 Transformer Non-electrical Protection Action...................................................54
42 2341 Unloaded State of Disconnector Spring in Transformer Cabinet G2............55
43 2342 Circuit Breaker Switch-off Failure in Transformer Cabinet G2...................... 57
44 2343 Transformer Overvoltage Protection Action...................................................... 58
45 2344 Transformer Overcurrent Protection Action.......................................................59
46 2345 Transformer Zero-Sequence Overvoltage Protection Action..........................60
47 2346 Transformer Zero-Sequence Overcurrent Protection Action.......................... 61
48 2347 Transformer Undervoltage Protection Action.................................................... 62
49 2348 Circuit Breaker Failure Protection Action............................................................63
50 2349 Light Transformer Gas............................................................................................. 64
51 2350 Heavy Transformer Gas–induced Tripping.......................................................... 66
52 2351 Transformer Winding Temperature High............................................................ 68
53 2352 Transformer High Winding Temperature–induced Tripping...........................69

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Smart Transformer Station
Alarm Reference Contents

54 2353 Transformer Oil Level High.................................................................................... 70

55 2354 Transformer Oil Level Low......................................................................................71
56 2355 Transformer Oil Temperature High...................................................................... 72
57 2356 Transformer High Oil Temperature–induced Tripping..................................... 73
58 2357 Transformer Medium-Voltage Switch Control Loop Disconnection............. 74
59 2358 Transformer Pressure Valve Action–induced Tripping..................................... 76
60 2359 Transformer Safety Shutdown............................................................................... 78
61 2360 Maintenance-Free Dehumidifier Fault.................................................................79
62 2361 DC Power Distribution Cabinet Door Opening.................................................. 80
63 2362 Heat Exchanger Fault in Distribution Transformer...........................................81
64 2363 Distribution Transformer Cabinet Door Opening..............................................83
65 2364 Protection Action and Switch-on Blocking......................................................... 84
66 2365 Low Insulation Gas Pressure of Ring Main Unit................................................ 85
67 2366 Cabinet G1 Short-Circuit Fault Indicator Alarm................................................ 86
68 2367 Cabinet G3 Short-Circuit Fault Indicator Alarm................................................ 87
69 2368 Medium-Voltage Side Underfrequency Protection........................................... 88
70 2369 Medium-Voltage Side Overfrequency Protection............................................. 89
71 2370 Auxiliary Loop SPD Fault.........................................................................................90
72 2371 EPO............................................................................................................................... 91
73 2372 UPS-associated Alarm.............................................................................................. 92
74 2373 UPS AC Power Failure.............................................................................................. 93
75 2374 Northbound Communication Certificate Invalid...............................................94
76 2375 Northbound Communication Certificate About to Expire.............................. 95
77 2376 Northbound Communication Certificate Expired..............................................96
78 2377 Controller Certificate Invalid................................................................................. 97
79 2378 Controller Certificate About to Expire................................................................. 98
80 2379 Controller Certificate Expired................................................................................ 99
81 2380 App Communication Certificate Invalid............................................................100
82 2381 App Communication Certificate Will Expire.................................................... 101
83 2382 App Communication Certificate Expired...........................................................102

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Smart Transformer Station
Alarm Reference Contents

84 2383 Controller Communication Error.........................................................................103

85 2384 Software Version Mismatch................................................................................. 105
86 2385 Low-Voltage Side Underfrequency Protection................................................ 106
87 2386 Low-Voltage Side Overfrequency Protection................................................... 107
88 2387 PSU Faulty................................................................................................................ 108
89 2388 PSU Protection Triggered......................................................................................109
90 2389 PSU Communication Error.................................................................................... 111
91 2390 Transformer Maintenance Reminder................................................................. 113
92 2391 PID-induced ACB Tripping in Low-Voltage Cabinet A....................................115
93 2392 PID-induced ACB Tripping in Low-Voltage Cabinet B.................................... 117
94 2393 NTC Fault in Low-Voltage Cabinet A................................................................. 119
95 2394 NTC Fault in Low-Voltage Cabinet B................................................................. 121
96 2395 Zero-Sequence Overcurrent on Low-Voltage Side..........................................123
97 2396 Controller Location Detection Abnormal..........................................................124
98 2397 Transformer Tripped Due to Low Oil Level...................................................... 126
99 2398 Auxiliary Transformer Meter Communication Error in Medium-voltage
Room..........................................................................................................................................128
100 2399 Current Detection Circuit Fault......................................................................... 129
101 2400 MV Cable Temperature Anomaly Warning.................................................... 130
102 2401 MV Cable Temperature Anomaly Alarm......................................................... 137
103 2402 Communication Error of MV Cable Temperature Monitoring Device......142

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Smart Transformer Station
Alarm Reference 1 Description of Alarm Reference Items

1 Description of Alarm Reference Items

Item Description

Alarm ID Indicates the ID of an alarm. Unique identifier of an alarm in

one product.

Alarm Name Indicates the name of an alarm. In the same product, alarm
names and alarm IDs correspond to each other, which clearly
and accurately reflect the meaning of alarms.

Alarm Alarm severities are defined as follows:

Severity ● Major: The device is faulty or the external environment is
abnormal. As a result, the output power decreases or the
device stops feeding to the grid.
● Minor: Some components of the device are faulty but the
device can still connect to the grid and generate power.
● Warning: The device functions normally, but its output
power decreases or some authorization functions fail due to
external factors.

Introduced Indicates the software version where the alarm is generated.

Since

Possible Indicates the possible cause of the alarm, including the cause
Cause ID and cause description.

Suggestion Indicates the procedure for handling the alarm.

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Smart Transformer Station 2 2300 Fault-induced ACB Tripping in Low-Voltage
Alarm Reference Cabinet A

2 2300 Fault-induced ACB Tripping in Low-

Voltage Cabinet A

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2300 Fault-induced Major SmartKits V100R023C00

ACB Tripping in
Low-Voltage
Cabinet A

Possible Cause
Cause ID Possible Cause

1 1. A short circuit occurs in the low-voltage

cabinet A.
2. Low-voltage cabinet A experiences
overcurrent.

Suggestion
1. Check whether the low-voltage power loop is short-circuited. If yes, locate
and rectify the fault.
2. Check whether overcurrent occurs in the low-voltage power loop. If yes,
rectify the fault.
3. Rectify the fault before turning on the switch.
4. If the fault persists, contact your dealer or technical support.

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Smart Transformer Station
Alarm Reference 3 2301 IMD Alarm in Low-Voltage Cabinet A

3 2301 IMD Alarm in Low-Voltage Cabinet

A

Alarm Attribute
Alarm Alarm Name Alarm Severity Introduced Since
ID

2301 IMD Alarm in Low- Major SmartKits

Voltage Cabinet A V100R023C00

Possible Cause
Cause ID Possible Cause

1 The 800 V cable or DC side is grounded or

the impedance is low.

Suggestion
1. Disconnect the MCCB and inverter in sequence, observe the IMD impedance
change, locate the faulty loop, and rectify the fault.
2. Check whether condensation or contaminant particles accumulate on the
surface of the bus subrack or insulator. If yes, disconnect the power supply
and then perform dehumidification or clean up foreign matters.
3. Check whether the insulation resistance of the low-voltage loop cable is
normal. If no, rectify the fault.
4. If the fault persists, contact your dealer or technical support.

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Smart Transformer Station
Alarm Reference 4 2302 IMD Warning in Low-Voltage Cabinet A

4 2302 IMD Warning in Low-Voltage

Cabinet A

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2302 IMD Warning in Minor SmartKits V100R023C00

Low-Voltage
Cabinet A

Possible Cause
Cause ID Possible Cause

1 The 800 V cable or DC side is grounded or

the impedance is low.

Suggestion
1. Disconnect the MCCB and inverter in sequence, observe the IMD impedance
change, locate the faulty loop, and rectify the fault.
2. Check whether condensation or contaminant particles accumulate on the
surface of the bus subrack or insulator. If yes, disconnect the power supply
and then perform dehumidification or clean up foreign matters.
3. Check whether the insulation resistance of the low-voltage loop cable is
normal. If no, rectify the fault.
4. If the fault persists, contact your dealer or technical support.

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Smart Transformer Station
Alarm Reference 5 2303 SPD Fault in Low-Voltage Cabinet A

5 2303 SPD Fault in Low-Voltage Cabinet

A

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2303 SPD Fault in Warning SmartKits V100R023C00

Low-Voltage
Cabinet A

Possible Cause
Cause ID Possible Cause

1 The SPD takes an action.

Suggestion
1. Check whether the SPD takes an action or is faulty. If yes, disconnect the
power supply and replace the SPD.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 5

Smart Transformer Station 6 2304 Overtemperature-induced Tripping in Low-
Alarm Reference Voltage Cabinet A

6 2304 Overtemperature-induced Tripping

in Low-Voltage Cabinet A

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2304 Overtemperature Major SmartKits V100R023C00

-induced
Tripping in Low-
Voltage Cabinet
A

Possible Cause
Cause ID Possible Cause

1 1. The cooling system is faulty.

2. The power loop experiences overcurrent.
3. The temperature sensor is faulty.

Suggestion
1. Check whether the cooling system is faulty. If yes, rectify the fault by referring
to the user manual.
2. Check whether overcurrent occurs in the low-voltage power loop. If yes,
rectify the fault.
3. Check whether the temperature sensor is normal. If not, replace the
temperature sensor.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 6

Smart Transformer Station
Alarm Reference 7 2305 High Temperature in Low-Voltage Cabinet A

7 2305 High Temperature in Low-Voltage

Cabinet A

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2305 High Minor SmartKits V100R023C00

Temperature in
Low-Voltage
Cabinet A

Possible Cause
Cause ID Possible Cause

1 1. The cooling system is faulty.

2. The power loop experiences overcurrent.
3. The temperature sensor is faulty.

Suggestion
1. Check whether the cooling system is faulty. If yes, rectify the fault by referring
to the user manual.
2. Check whether overcurrent occurs in the low-voltage power loop. If yes,
rectify the fault.
3. Check whether the temperature sensor is normal. If not, replace the
temperature sensor.
4. If the fault persists, contact your dealer or technical support.

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Smart Transformer Station
Alarm Reference 8 2306 Fan Fault in Low-Voltage Cabinet A

8 2306 Fan Fault in Low-Voltage Cabinet

A

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2306 Fan Fault in Low- Minor SmartKits V100R023C00

Voltage Cabinet
A

Possible Cause
Cause ID Possible Cause

1 Fan 1 Self-Check Exception in Low-Voltage

Cabinet A
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

2 Fan 1 Blockage in Low-Voltage Cabinet A

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The maximum fan speed is incorrectly set.

3 Fan 1 Overspeed in Low-Voltage Cabinet A

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

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Smart Transformer Station
Alarm Reference 8 2306 Fan Fault in Low-Voltage Cabinet A

Cause ID Possible Cause

4 Fan 2 Self-Check Exception in Low-Voltage

Cabinet A
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

5 Fan 2 Blockage in Low-Voltage Cabinet A

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The maximum fan speed is incorrectly set.

6 Fan 2 Overspeed in Low-Voltage Cabinet A

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

Suggestion
Cause ID = 1, 3, 4, 6
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. If the fault persists, contact your dealer or technical support.
Cause ID = 2, 5
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. Check whether the maximum fan speed is set correctly.
5. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 9

Smart Transformer Station
Alarm Reference 9 2307 Fan Fault Outside Low-Voltage Cabinet A

9 2307 Fan Fault Outside Low-Voltage

Cabinet A

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2307 Fan Fault Minor SmartKits V100R023C00

Outside Low-
Voltage Cabinet
A

Possible Cause
Cause ID Possible Cause

1 Fan 1 Self-Check Exception Outside Low-Voltage

Cabinet A
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

2 Fan 1 Blockage Outside Low-Voltage Cabinet A

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The maximum fan speed is incorrectly set.

3 Fan 1 Overspeed Outside Low-Voltage Cabinet A

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

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Smart Transformer Station
Alarm Reference 9 2307 Fan Fault Outside Low-Voltage Cabinet A

Cause ID Possible Cause

4 Fan 2 Self-Check Exception Outside Low-Voltage

Cabinet A
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

5 Fan 2 Blockage Outside Low-Voltage Cabinet A

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The maximum fan speed is incorrectly set.

6 Fan 2 Overspeed Outside Low-Voltage Cabinet A

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

Suggestion
Cause ID = 1, 3, 4, 6
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. If the fault persists, contact your dealer or technical support.
Cause ID = 2, 5
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. Check whether the maximum fan speed is set correctly.
5. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 11

Smart Transformer Station 10 2308 Mixed-Flow Fan Fault in Low-Voltage
Alarm Reference Cabinet A

10 2308 Mixed-Flow Fan Fault in Low-

Voltage Cabinet A

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2308 Mixed-Flow Fan Minor SmartKits V100R023C00

Fault in Low-
Voltage Cabinet
A

Possible Cause
Cause ID Possible Cause

1 Mixed-Flow Fan 1 Self-Check Exception in Low-Voltage

Cabinet A
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The mixed-flow fan of low-voltage cabinet A is
incorrectly configured.

2 Mixed-Flow Fan 1 Blockage in Low-Voltage Cabinet A

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The maximum fan speed is incorrectly set.
5. The mixed-flow fan of low-voltage cabinet A is
incorrectly configured.

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Smart Transformer Station 10 2308 Mixed-Flow Fan Fault in Low-Voltage
Alarm Reference Cabinet A

Cause ID Possible Cause

3 Mixed-Flow Fan 1 Overspeed in Low-Voltage Cabinet A

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

Suggestion
Cause ID = 1
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. Check that the mixed-flow fan of low-voltage cabinet A in the STS is correctly
configured.
5. If the fault persists, contact your dealer or technical support.
Cause ID = 2
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. Check whether the maximum fan speed is set correctly.
5. Check that the mixed-flow fan of low-voltage cabinet A in the STS is correctly
configured.
6. If the fault persists, contact your dealer or technical support.
Cause ID = 3
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 13

Smart Transformer Station 11 2309 Cooling System Fault in Low-Voltage
Alarm Reference Cabinet A

11 2309 Cooling System Fault in Low-

Voltage Cabinet A

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2309 Cooling System Major SmartKits V100R023C00

Fault in Low-
Voltage Cabinet
A

Possible Cause
Cause ID Possible Cause

1 1. The heat exchanger fan in the low-

voltage room is faulty.
2. The power supply to the fan is faulty.
3. The temperature sensors in the low-
voltage room A are faulty.
4. The communication between the
temperature sensors and the monitoring
device is faulty.

Suggestion
1. Check whether the fan is faulty. If yes, replace the fan.
2. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
3. Check whether the temperature sensor is faulty. If yes, replace the sensor.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 14

Smart Transformer Station 11 2309 Cooling System Fault in Low-Voltage
Alarm Reference Cabinet A

4. Check whether the communication between the temperature sensors and the
monitoring device is abnormal or whether the RS485 cable is damaged. If yes,
rectify the fault.
5. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 15

Smart Transformer Station
Alarm Reference 12 2310 T/H Sensor Fault in Low-Voltage Cabinet A

12 2310 T/H Sensor Fault in Low-

Voltage Cabinet A

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2310 T/H Sensor Fault Warning SmartKits V100R023C00

in Low-Voltage
Cabinet A

Possible Cause
Cause ID Possible Cause

1 1. The T/H sensor is faulty.

2. The communications cable between the
T/H sensor and the monitoring device is
in poor contact or damaged.
3. The T/H sensor verification is abnormal.

Suggestion
1. Check whether the T/H sensor is faulty. If yes, replace the sensor.
2. Check whether the communications cable between the T/H sensor and the
monitoring device is loose, disconnected, or damaged. If yes, reconnect the
communications cable.
3. Use a hand-held thermometer to measure the ambient temperature of the
T/H sensor. If the temperature difference between the readings of the
thermometer and the T/H sensor is greater than 5°C, replace the T/H sensor
in the low-voltage cabinet.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 16

Smart Transformer Station 13 2311 Fault-induced ACB Tripping in Low-Voltage
Alarm Reference Cabinet B

13 2311 Fault-induced ACB Tripping in

Low-Voltage Cabinet B

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2311 Fault-induced Major SmartKits V100R023C00

ACB Tripping in
Low-Voltage
Cabinet B

Possible Cause
Cause ID Possible Cause

1 1. A short circuit occurs in the low-voltage

cabinet B.
2. Low-voltage cabinet B experiences
overcurrent.

Suggestion
1. Check whether the low-voltage power loop is short-circuited. If yes, locate
and rectify the fault.
2. Check whether overcurrent occurs in the low-voltage power loop. If yes,
rectify the fault.
3. Rectify the fault before turning on the switch.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 17

Smart Transformer Station
Alarm Reference 14 2312 IMD Alarm in Low-Voltage Cabinet B

14 2312 IMD Alarm in Low-Voltage

Cabinet B

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2312 IMD Alarm in Major SmartKits V100R023C00

Low-Voltage
Cabinet B

Possible Cause
Cause ID Possible Cause

1 The 800 V cable or DC side is grounded or

the impedance is low.

Suggestion
1. Disconnect the MCCB and inverter in sequence, observe the IMD impedance
change, locate the faulty loop, and rectify the fault.
2. Check whether condensation or contaminant particles accumulate on the
surface of the bus subrack or insulator. If yes, disconnect the power supply
and then perform dehumidification or clean up foreign matters.
3. Check whether the insulation resistance of the low-voltage loop cable is
normal. If no, rectify the fault.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 18

Smart Transformer Station
Alarm Reference 15 2313 IMD Warning in Low-Voltage Cabinet B

15 2313 IMD Warning in Low-Voltage

Cabinet B

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2313 IMD Warning in Minor SmartKits V100R023C00

Low-Voltage
Cabinet B

Possible Cause
Cause ID Possible Cause

1 The 800 V cable or DC side is grounded or

the impedance is low.

Suggestion
1. Disconnect the MCCB and inverter in sequence, observe the IMD impedance
change, locate the faulty loop, and rectify the fault.
2. Check whether condensation or contaminant particles accumulate on the
surface of the bus subrack or insulator. If yes, disconnect the power supply
and then perform dehumidification or clean up foreign matters.
3. Check whether the insulation resistance of the low-voltage loop cable is
normal. If no, rectify the fault.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 19

Smart Transformer Station
Alarm Reference 16 2314 SPD Fault in Low-Voltage Cabinet B

16 2314 SPD Fault in Low-Voltage

Cabinet B

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2314 SPD Fault in Warning SmartKits V100R023C00

Low-Voltage
Cabinet B

Possible Cause
Cause ID Possible Cause

1 The SPD takes an action.

Suggestion
1. Check whether the SPD takes an action or is faulty. If yes, disconnect the
power supply and replace the SPD.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 20

Smart Transformer Station 17 2315 Overtemperature-induced Tripping in Low-
Alarm Reference Voltage Cabinet B

17 2315 Overtemperature-induced
Tripping in Low-Voltage Cabinet B

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2315 Overtemperature Major SmartKits V100R023C00

-induced Tripping
in Low-Voltage
Cabinet B

Possible Cause
Cause ID Possible Cause

1 1. The cooling system is faulty.

2. The power loop experiences overcurrent.
3. The temperature sensor is faulty.

Suggestion
1. Check whether the cooling system is faulty. If yes, rectify the fault by referring
to the user manual.
2. Check whether overcurrent occurs in the low-voltage power loop. If yes,
rectify the fault.
3. Check whether the temperature sensor is normal. If not, replace the
temperature sensor.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 21

Smart Transformer Station
Alarm Reference 18 2316 High Temperature in Low-Voltage Cabinet B

18 2316 High Temperature in Low-

Voltage Cabinet B

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2316 High Minor SmartKits V100R023C00

Temperature in
Low-Voltage
Cabinet B

Possible Cause
Cause ID Possible Cause

1 1. The cooling system is faulty.

2. The power loop experiences overcurrent.
3. The temperature sensor is faulty.

Suggestion
1. Check whether the cooling system is faulty. If yes, rectify the fault by referring
to the user manual.
2. Check whether overcurrent occurs in the low-voltage power loop. If yes,
rectify the fault.
3. Check whether the temperature sensor is normal. If not, replace the
temperature sensor.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 22

Smart Transformer Station
Alarm Reference 19 2317 Fan Fault in Low-Voltage Cabinet B

19 2317 Fan Fault in Low-Voltage

Cabinet B

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2317 Fan Fault in Low- Minor SmartKits V100R023C00

Voltage Cabinet
B

Possible Cause
Cause ID Possible Cause

1 Fan 1 Self-Check Exception in Low-Voltage

Cabinet B
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

2 Fan 1 Blockage in Low-Voltage Cabinet B

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The maximum fan speed is incorrectly set.

3 Fan 1 Overspeed in Low-Voltage Cabinet B

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 23

Smart Transformer Station
Alarm Reference 19 2317 Fan Fault in Low-Voltage Cabinet B

Cause ID Possible Cause

4 Fan 2 Self-Check Exception in Low-Voltage

Cabinet B
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

5 Fan 2 Blockage in Low-Voltage Cabinet B

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The maximum fan speed is incorrectly set.

6 Fan 2 Overspeed in Low-Voltage Cabinet B

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

Suggestion
Cause ID = 1, 3, 4, 6
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. If the fault persists, contact your dealer or technical support.
Cause ID = 2, 5
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. Check whether the maximum fan speed is set correctly.
5. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 24

Smart Transformer Station
Alarm Reference 20 2318 Fan Fault Outside Low-Voltage Cabinet B

20 2318 Fan Fault Outside Low-Voltage

Cabinet B

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2318 Fan Fault Minor SmartKits V100R023C00

Outside Low-
Voltage Cabinet
B

Possible Cause
Cause ID Possible Cause

1 Fan 1 Self-Check Exception Outside Low-

Voltage Cabinet B
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

2 Fan 1 Blockage Outside Low-Voltage Cabinet

B
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The maximum fan speed is incorrectly set.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 25

Smart Transformer Station
Alarm Reference 20 2318 Fan Fault Outside Low-Voltage Cabinet B

Cause ID Possible Cause

3 Fan 1 Overspeed Outside Low-Voltage

Cabinet B
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

4 Fan 2 Self-Check Exception Outside Low-

Voltage Cabinet B
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

5 Fan 2 Blockage Outside Low-Voltage Cabinet

B
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The maximum fan speed is incorrectly set.

6 Fan 2 Overspeed Outside Low-Voltage

Cabinet B
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

Suggestion
Cause ID = 1, 3, 4, 6

1. Check whether the cable is loose. If yes, secure the cable.

2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. If the fault persists, contact your dealer or technical support.

Cause ID = 2, 5

1. Check whether the cable is loose. If yes, secure the cable.

2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. Check whether the maximum fan speed is set correctly.
5. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 26

Smart Transformer Station 21 2319 Mixed-Flow Fan Fault in Low-Voltage
Alarm Reference Cabinet B

21 2319 Mixed-Flow Fan Fault in Low-

Voltage Cabinet B

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2319 Mixed-Flow Fan Minor SmartKits V100R023C00

Fault in Low-
Voltage Cabinet
B

Possible Cause
Cause ID Possible Cause

1 Mixed-Flow Fan 1 Self-Check Exception in

Low-Voltage Cabinet B
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The mixed-flow fan of low-voltage
cabinet B is incorrectly configured.

2 Mixed-Flow Fan 1 Blockage in Low-Voltage

Cabinet B
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The maximum fan speed is incorrectly set.
5. The mixed-flow fan of low-voltage
cabinet A is incorrectly configured.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 27

Smart Transformer Station 21 2319 Mixed-Flow Fan Fault in Low-Voltage
Alarm Reference Cabinet B

Cause ID Possible Cause

3 Mixed-Flow Fan 1 Overspeed in Low-Voltage

Cabinet B
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

Suggestion
Cause ID = 1
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. Check that the mixed-flow fan of low-voltage cabinet B in the STS is correctly
configured.
5. If the fault persists, contact your dealer or technical support.
Cause ID = 2
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. Check whether the maximum fan speed is set correctly.
5. Check that the mixed-flow fan of low-voltage cabinet B in the STS is correctly
configured.
6. If the fault persists, contact your dealer or technical support.
Cause ID = 3
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 28

Smart Transformer Station
Alarm Reference 22 2320 T/H Sensor Fault in Low-Voltage Cabinet B

22 2320 T/H Sensor Fault in Low-

Voltage Cabinet B

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2320 T/H Sensor Fault Warning SmartKits V100R023C00

in Low-Voltage
Cabinet B

Possible Cause
Cause ID Possible Cause

1 1. The T/H sensor is faulty.

2. The communications cable between the
T/H sensor and the monitoring device is
in poor contact or damaged.
3. The T/H sensor verification is abnormal.

Suggestion
1. Check whether the T/H sensor is faulty. If yes, replace the sensor.
2. Check whether the communications cable between the T/H sensor and the
monitoring device is loose, disconnected, or damaged. If yes, reconnect the
communications cable.
3. Use a hand-held thermometer to measure the ambient temperature of the
T/H sensor. If the temperature difference between the readings of the
thermometer and the T/H sensor is greater than 5°C, replace the T/H sensor
in the low-voltage cabinet.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 29

Smart Transformer Station 23 2321 Cooling System Fault in Low-Voltage
Alarm Reference Cabinet B

23 2321 Cooling System Fault in Low-

Voltage Cabinet B

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2321 Cooling System Major SmartKits V100R023C00

Fault in Low-
Voltage Cabinet
B

Possible Cause
Cause ID Possible Cause

1 1. The heat exchanger fan in the low-

voltage room is faulty.
2. The power supply to the fan is faulty.
3. The temperature sensors in the low-
voltage room B are faulty.
4. The communication between the
temperature sensors and the monitoring
device is faulty.

Suggestion
1. Check whether the fan is faulty. If yes, replace the fan.
2. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
3. Check whether the temperature sensor is faulty. If yes, replace the sensor.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 30

Smart Transformer Station 23 2321 Cooling System Fault in Low-Voltage
Alarm Reference Cabinet B

4. Check whether the communication between the temperature sensors and the
monitoring device is abnormal or whether the RS485 cable is damaged. If yes,
rectify the fault.
5. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 31

Smart Transformer Station
Alarm Reference 24 2322 Low-Voltage Room Door Opening

24 2322 Low-Voltage Room Door

Opening

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2322 Low-Voltage Warning SmartKits V100R023C00

Room Door
Opening

Possible Cause
Cause ID Possible Cause

1 Low-Voltage Room End Door Opening

1. The end door of the low-voltage room is
open.
2. The threshold switch is faulty.

2 Low-Voltage Room Side Door Opening

1. The side door of the low-voltage room is
open.
2. The threshold switch is faulty.

Suggestion
Cause ID = 1
1. Check whether the end door is open. If yes, close the door.
2. Check whether the threshold switch is faulty. If yes, replace the switch.
3. If the fault persists, contact your dealer or technical support.
Cause ID = 2

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 32

Smart Transformer Station
Alarm Reference 24 2322 Low-Voltage Room Door Opening

1. Check whether the side door is open. If yes, close the door.
2. Check whether the threshold switch is faulty. If yes, replace the switch.
3. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 33

Smart Transformer Station
Alarm Reference 25 2323 Smoke Alarm in Low-Voltage Room

25 2323 Smoke Alarm in Low-Voltage

Room

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2323 Smoke Alarm in Minor SmartKits V100R023C00

Low-Voltage
Room

Possible Cause
Cause ID Possible Cause

1 Smoke Sensor 1 Alarm in Low-Voltage Room

1. A fire occurs inside the STS.
2. The sensor generates a false alarm.

2 Smoke Sensor 2 Alarm in Low-Voltage Room

1. A fire occurs inside the STS.
2. The sensor generates a false alarm.

Suggestion
1. Check whether a fire occurs onsite. If a fire occurs in the low-voltage cabinet,
switch off the low-voltage and medium-voltage circuit breakers immediately.
If a fire occurs in the ring main unit, switch off the circuit breaker in the
booster station.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 34

Smart Transformer Station 26 2324 Dual Smoke Sensor Tripping in Low-Voltage
Alarm Reference Room

26 2324 Dual Smoke Sensor Tripping in

Low-Voltage Room

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2324 Dual Smoke Major SmartKits V100R023C00

Sensor Tripping
in Low-Voltage
Room

Possible Cause
Cause ID Possible Cause

1 A fire occurs inside the STS.

Suggestion
1. Check whether a fire occurs onsite. If a fire occurs in the low-voltage cabinet,
switch off the low-voltage and medium-voltage circuit breakers immediately.
If a fire occurs in the ring main unit, switch off the circuit breaker in the
booster station.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 35

Smart Transformer Station
Alarm Reference 27 2325 Smoke Sensor Fault in Low-Voltage Room

27 2325 Smoke Sensor Fault in Low-

Voltage Room

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2325 Smoke Sensor Fault in Warning SmartKits

Low-Voltage Room V100R023C00

Possible Cause
Cause ID Possible Cause

1 Smoke sensor 1/2 in the low-voltage room is

faulty.

Suggestion
1. Check whether the smoke sensor is faulty. If yes, replace the sensor.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 36

Smart Transformer Station 28 2326 Overtemperature-induced Tripping in
Alarm Reference Medium-Voltage Room

28 2326 Overtemperature-induced
Tripping in Medium-Voltage Room

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2326 Overtemperature Major SmartKits V100R023C00

-induced Tripping
in Medium-
Voltage Room

Possible Cause
Cause ID Possible Cause

1 1. The cooling system is faulty.

2. The power loop experiences overcurrent.
3. The T/H sensor is faulty.

Suggestion
1. Check whether the cooling system is faulty. If yes, rectify the fault by referring
to the user manual.
2. Check whether overcurrent occurs in the low-voltage power loop. If yes,
rectify the fault.
3. Check whether the T/H sensor is normal. If not, replace the temperature
sensor.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 37

Smart Transformer Station 29 2327 High Temperature in Medium-Voltage
Alarm Reference Room

29 2327 High Temperature in Medium-

Voltage Room

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2327 High Minor SmartKits V100R023C00

Temperature in
Medium-Voltage
Room

Possible Cause
Cause ID Possible Cause

1 1. The cooling system is faulty.

2. The power loop experiences overcurrent.
3. The T/H sensor is faulty.

Suggestion
1. Check whether the cooling system is faulty. If yes, rectify the fault by referring
to the user manual.
2. Check whether overcurrent occurs in the low-voltage power loop. If yes,
rectify the fault.
3. Check whether the T/H sensor is normal. If not, replace the temperature
sensor.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 38

Smart Transformer Station
Alarm Reference 30 2328 Smoke Alarm in Medium-Voltage Room

30 2328 Smoke Alarm in Medium-

Voltage Room

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2328 Smoke Alarm in Minor SmartKits V100R023C00

Medium-Voltage
Room

Possible Cause
Cause ID Possible Cause

1 1. A fire occurs inside the STS.

2. The sensor generates a false alarm.

Suggestion
1. Check whether a fire occurs onsite. If a fire occurs in the low-voltage cabinet,
switch off the low-voltage and medium-voltage circuit breakers immediately.
If a fire occurs in the ring main unit, switch off the circuit breaker in the
booster station.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 39

Smart Transformer Station 31 2329 Dual Smoke Sensor Tripping in Medium-
Alarm Reference Voltage Room

31 2329 Dual Smoke Sensor Tripping in

Medium-Voltage Room

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2329 Dual Smoke Major SmartKits V100R023C00

Sensor Tripping
in Medium-
Voltage Room

Possible Cause
Cause ID Possible Cause

1 A fire occurs inside the STS.

Suggestion
1. Check whether a fire occurs onsite. If a fire occurs in the low-voltage cabinet,
switch off the low-voltage and medium-voltage circuit breakers immediately.
If a fire occurs in the ring main unit, switch off the circuit breaker in the
booster station.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 40

Smart Transformer Station 32 2330 Smoke Sensor Fault in Medium-Voltage
Alarm Reference Room

32 2330 Smoke Sensor Fault in

Medium-Voltage Room

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2330 Smoke Sensor Warning SmartKits V100R023C00

Fault in Medium-
Voltage Room

Possible Cause
Cause ID Possible Cause

1 Smoke sensor 1/2 in the medium-voltage

room is faulty.

Suggestion
1. Check whether the smoke sensor is faulty. If yes, replace the sensor.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 41

Smart Transformer Station
Alarm Reference 33 2331 Fan Fault in Medium-Voltage Room

33 2331 Fan Fault in Medium-Voltage

Room

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2331 Fan Fault in Minor SmartKits V100R023C00

Medium-Voltage
Room

Possible Cause
Cause ID Possible Cause

1 Fan Self-Check Exception in Medium-Voltage Room

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The heat exchanger for the medium-voltage room is
incorrectly configured.

2 Fan Blockage in Medium-Voltage Room

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The maximum fan speed is incorrectly set.
5. The heat exchanger for the medium-voltage room is
incorrectly configured.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 42

Smart Transformer Station
Alarm Reference 33 2331 Fan Fault in Medium-Voltage Room

Cause ID Possible Cause

3 Fan Overspeed in Medium-Voltage Room

1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

Suggestion
Cause ID = 1
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. Check that the heat exchanger for the medium-voltage room in the STS is
correctly configured.
5. If the fault persists, contact your dealer or technical support.
Cause ID = 2
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. Check whether the maximum fan speed is set correctly.
5. Check that the heat exchanger for the medium-voltage room in the STS is
correctly configured.
6. If the fault persists, contact your dealer or technical support.
Cause ID = 3
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 43

Smart Transformer Station
Alarm Reference 34 2332 Fan Fault Outside Medium-Voltage Room

34 2332 Fan Fault Outside Medium-

Voltage Room

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2332 Fan Fault Minor SmartKits V100R023C00

Outside
Medium-Voltage
Room

Possible Cause
Cause ID Possible Cause

1 Fan Self-Check Exception Outside Medium-

Voltage Room
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The heat exchanger for the medium-
voltage room is incorrectly configured.

2 Fan Blockage Outside Medium-Voltage

Room
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.
4. The maximum fan speed is incorrectly set.
5. The heat exchanger for the medium-
voltage room is incorrectly configured.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 44

Smart Transformer Station
Alarm Reference 34 2332 Fan Fault Outside Medium-Voltage Room

Cause ID Possible Cause

3 Fan Overspeed Outside Medium-Voltage

Room
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

Suggestion
Cause ID = 1
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. Check that the heat exchanger for the medium-voltage room in the STS is
correctly configured.
5. If the fault persists, contact your dealer or technical support.
Cause ID = 2
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. Check whether the maximum fan speed is set correctly.
5. Check that the heat exchanger for the medium-voltage room in the STS is
correctly configured.
6. If the fault persists, contact your dealer or technical support.
Cause ID = 3
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 45

Smart Transformer Station 35 2334 Cooling System Fault in Medium-Voltage
Alarm Reference Room

35 2334 Cooling System Fault in

Medium-Voltage Room

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2334 Cooling System Major SmartKits V100R023C00

Fault in Medium-
Voltage Room

Possible Cause
Cause ID Possible Cause

1 1. The heat exchanger fan for the medium-

voltage room is faulty.
2. The power supply to the fan is
interrupted.
3. Both T/H sensors for the medium-voltage
room are faulty.
4. The communication is interrupted
between the T/H sensor and the
monitoring device.

Suggestion
1. Check whether the fan is faulty. If yes, replace the fan.
2. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
3. Check whether the T/H sensor is faulty. If yes, replace the sensor.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 46

Smart Transformer Station 35 2334 Cooling System Fault in Medium-Voltage
Alarm Reference Room

4. Check whether the communication between the T/H sensor and the
monitoring device is abnormal or whether the RS485 cable is damaged. If yes,
rectify the fault.
5. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 47

Smart Transformer Station
Alarm Reference 36 2335 T/H Sensor Fault in Medium-Voltage Room

36 2335 T/H Sensor Fault in Medium-

Voltage Room

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2335 T/H Sensor Fault Warning SmartKits V100R023C00

in Medium-
Voltage Room

Possible Cause
Cause ID Possible Cause

1 1. The T/H sensor is faulty.

2. The communications cable between the
T/H sensor and the monitoring device is
in poor contact or damaged.

Suggestion
1. Check whether the T/H sensor is faulty. If yes, replace the sensor.
2. Check whether the communications cable between the T/H sensor and the
monitoring device is loose, disconnected, or damaged. If yes, reconnect the
communications cable.
3. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 48

Smart Transformer Station
Alarm Reference 37 2336 Medium-Voltage Room Door Opening

37 2336 Medium-Voltage Room Door

Opening

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2336 Medium-Voltage Warning SmartKits V100R023C00

Room Door
Opening

Possible Cause
Cause ID Possible Cause

1 1. The door of the medium-voltage room is

open.
2. The threshold switch is faulty.

Suggestion
1. Check whether the end door is open. If yes, close the door.
2. Check whether the threshold switch is faulty. If yes, replace the switch.
3. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 49

Smart Transformer Station 38 2337 High-Configuration Relay Protection Power
Alarm Reference Fault

38 2337 High-Configuration Relay

Protection Power Fault

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2337 High- Major SmartKits V100R023C00

Configuration
Relay Protection
Power Fault

Possible Cause
Cause ID Possible Cause

1 1. The relay protection power supply in the

medium-voltage room is unavailable.
2. The relay protection in the medium-
voltage room is damaged.

Suggestion
1. Check whether the power supply loop of the ring main unit is normal. If no,
repair the power supply loop.
2. Check whether the relay protection in the medium-voltage room is damaged.
If yes, replace the relay protection.
3. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 50

Smart Transformer Station 39 2338 Relay Protection Communication Error in
Alarm Reference Medium-Voltage Room

39
2338 Relay Protection
Communication Error in Medium-Voltage
Room

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2338 Relay Protection Minor SmartKits V100R023C00

Communication
Error in Medium-
Voltage Room

Possible Cause
Cause ID Possible Cause

1 1. The communications cable between the relay protection and

the main controller is disconnected.
2. The port terminal is in poor contact.

Suggestion
1. Check whether the communications cable is damaged. If yes, replace the
cable.
2. Check whether the terminal is secured. If no, secure the terminal.
3. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 51

Smart Transformer Station
Alarm Reference 40 2339 Transformer Differential Protection Action

40 2339 Transformer Differential

Protection Action

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2339 Transformer Major SmartKits V100R023C00

Differential
Protection Action

Possible Cause
Cause ID Possible Cause

1 1. An internal fault occurred on the

transformer.
2. The cable between the transformer and
the ring main unit is faulty.
3. The copper bar between the transformer
and the low-voltage cabinet is faulty.

Suggestion
1. Check and download the relay protection event records of the ring main unit
onsite, locate the internal fault point of the transformer, and rectify the fault.
2. Check and download the relay protection event records of the ring main unit
onsite, locate the fault point of the cable between the transformer and the
ring main unit, and rectify the fault.
3. Check and download the relay protection event records of the ring main unit
onsite, locate the fault point of the copper bar between the transformer and
the low-voltage cabinet, and rectify the fault.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 52

Smart Transformer Station
Alarm Reference 40 2339 Transformer Differential Protection Action

4. Rectify the fault before switching on the medium-voltage circuit breaker.

5. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 53

Smart Transformer Station 41 2340 Transformer Non-electrical Protection
Alarm Reference Action

41 2340 Transformer Non-electrical

Protection Action

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2340 Transformer Major SmartKits V100R023C00

Non-electrical
Protection Action

Possible Cause
Cause ID Possible Cause

1 The transformer trips due to heavy gas,

overtemperature, or pressure relief valve
action.

Suggestion
1. Check whether the transformer is faulty. If yes, repair the transformer or
reduce the transformer load. Rectify the fault before switching on the
medium-voltage circuit breaker.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 54

Smart Transformer Station 42 2341 Unloaded State of Disconnector Spring in
Alarm Reference Transformer Cabinet G2

42
2341 Unloaded State of
Disconnector Spring in Transformer Cabinet
G2

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2341 Unloaded State Major SmartKits V100R023C00

of Disconnector
Spring in
Transformer
Cabinet G2

Possible Cause
Cause ID Possible Cause

1 1. The power supply to the secondary loop of the ring main

unit is abnormal.
2. The travel switch of the energy storage loop is damaged.
3. The rectifier bridge of the energy storage loop is burnt.

Suggestion
1. Check whether the power supply to the secondary loop of the ring main unit
is abnormal. If yes, repair the power supply.
2. Check whether the travel switch of the energy storage loop is damaged. If yes,
replace the component.
3. Check whether the rectifier bridge of the energy storage loop is damaged. If
yes, replace the rectifier bridge.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 55

Smart Transformer Station 42 2341 Unloaded State of Disconnector Spring in
Alarm Reference Transformer Cabinet G2

4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 56

Smart Transformer Station 43 2342 Circuit Breaker Switch-off Failure in
Alarm Reference Transformer Cabinet G2

43 2342 Circuit Breaker Switch-off

Failure in Transformer Cabinet G2

Alarm Attribute
Alarm ID Alarm Name Alarm Severity Introduced Since

2342 Circuit Breaker Major SmartKits

Switch-off Failure in V100R023C00
Transformer Cabinet
G2

Possible Cause
Cause ID Possible Cause

1 The operation loop of the circuit breaker is faulty. As a result,

the remote switch-off fails.

Suggestion
1. Check whether the operation loop of the circuit breaker is faulty. If yes,
replace the component.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 57

Smart Transformer Station
Alarm Reference 44 2343 Transformer Overvoltage Protection Action

44 2343 Transformer Overvoltage

Protection Action

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2343 Transformer Major SmartKits V100R023C00

Overvoltage
Protection Action

Possible Cause
Cause ID Possible Cause

1 1. The medium-voltage power grid experiences

overvoltage.
2. The medium-voltage cable is grounded in single-
phase mode.

Suggestion
1. Check and download the relay protection event records of the ring main unit
onsite, compare the records with the monitoring data of the booster station,
identify the fault cause, and rectify the fault.
2. Check whether the medium-voltage cable is damaged. If yes, repair the cable.
3. Rectify the fault before switching on the medium-voltage circuit breaker.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 58

Smart Transformer Station
Alarm Reference 45 2344 Transformer Overcurrent Protection Action

45 2344 Transformer Overcurrent

Protection Action

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2344 Transformer Major SmartKits V100R023C00

Overcurrent
Protection Action

Possible Cause
Cause ID Possible Cause

1 The transformer is overloaded or a short circuit occurs on the

low-voltage side but the low-voltage circuit breaker takes no
action.

Suggestion
1. Check and download the relay protection event records of the ring main unit
onsite, determine the phase where the short circuit occurs, locate the fault
point, and rectify the fault.
2. Rectify the fault before switching on the medium-voltage circuit breaker.
3. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 59

Smart Transformer Station 46 2345 Transformer Zero-Sequence Overvoltage
Alarm Reference Protection Action

46 2345 Transformer Zero-Sequence

Overvoltage Protection Action

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2345 Transformer Major SmartKits V100R023C00

Zero-Sequence
Overvoltage
Protection Action

Possible Cause
Cause ID Possible Cause

1 The three-phase voltage of the medium-

voltage power grid is unbalanced or the
single-phase cable is grounded.

Suggestion
1. Check and download the relay protection event records of the ring main unit
onsite, compare the records with the monitoring data of the booster station,
identify the fault cause, and rectify the fault.
2. Check whether the medium-voltage cable is damaged. If yes, repair the cable.
3. Rectify the fault before switching on the medium-voltage circuit breaker.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 60

Smart Transformer Station 47 2346 Transformer Zero-Sequence Overcurrent
Alarm Reference Protection Action

47 2346 Transformer Zero-Sequence

Overcurrent Protection Action

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2346 Transformer Major SmartKits V100R023C00

Zero-Sequence
Overcurrent
Protection Action

Possible Cause
Cause ID Possible Cause

1 The three-phase current of the medium-

voltage power grid is unbalanced or the
single-phase cable is grounded.

Suggestion
1. Check and download the relay protection event records of the ring main unit
onsite, compare the records with the monitoring data of the booster station,
identify the fault cause, and rectify the fault.
2. Check whether the medium-voltage cable is damaged. If yes, repair the cable.
3. Rectify the fault before switching on the medium-voltage circuit breaker.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 61

Smart Transformer Station
Alarm Reference 48 2347 Transformer Undervoltage Protection Action

48 2347 Transformer Undervoltage

Protection Action

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2347 Transformer Major SmartKits V100R023C00

Undervoltage
Protection Action

Possible Cause
Cause ID Possible Cause

1 1. The medium-voltage power grid

experiences undervoltage.
2. The medium-voltage cable is grounded in
single-phase mode.

Suggestion
1. Check and download the relay protection event records of the ring main unit
onsite, compare the records with the monitoring data of the booster station,
identify the fault cause, and rectify the fault.
2. Check whether the medium-voltage cable is damaged. If yes, repair the cable.
3. Rectify the fault before switching on the medium-voltage circuit breaker.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 62

Smart Transformer Station
Alarm Reference 49 2348 Circuit Breaker Failure Protection Action

49 2348 Circuit Breaker Failure

Protection Action

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2348 Circuit Breaker Major SmartKits V100R023C00

Failure
Protection Action

Possible Cause
Cause ID Possible Cause

1 The circuit breaker fails to trip.

Suggestion
1. Check whether the trip coil of the circuit breaker is damaged. If yes, replace
the coil.
2. Check whether the handle is pulled out. If no, pull out the handle and ensure
that the travel switch is reset.
3. Check whether the door panel of the cable room is properly installed. If no,
install the door panel and ensure that the travel switch is in the correct
position.
4. Reset the relay protection.
5. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 63

Smart Transformer Station
Alarm Reference 50 2349 Light Transformer Gas

50 2349 Light Transformer Gas

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2349 Light Minor SmartKits V100R023C00

Transformer Gas

Possible Cause
Cause ID Possible Cause

1 1. The transformer leaks oil.

2. The transformer is not properly operated
during oil recharge.
3. The gas relay or the secondary loop is
faulty.
4. The gas relay misbehaves.
5. A minor fault occurs on the transformer
and a small amount of gas is generated.

Suggestion
1. Check the seal and weld of the oil tank for oil leakage. If the gas relay
misbehaves due to the oil level decrease, check whether the oil level complies
with the oil temperature-oil level curve. Power off and refill the transformer if
necessary.
2. When the transformer is being repaired or installed, the oil charge method is
improper. As a result, the gas in the upper part of the conservator is not
exhausted as required. Power off the transformer and refill it until the oil is
over the conservator. Then, release oil to an appropriate level by referring to
the oil temperature-oil level curve.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 64

Smart Transformer Station
Alarm Reference 50 2349 Light Transformer Gas

3. If there is no gas, check the secondary loop and whether the wire post and
lead wire of the gas relay are well insulated.
4. Check whether there is any violent vibration in the local area, whether the gas
relay leaks oil, and whether the secondary cable is corroded.
5. Take a gas sample from the gas relay. If the gas is colorless, odorless, and not
flammable, it is air. In this case, identify the air intake vent and the reason for
air intake, which may be improper oil charge. If the gas has a peculiar smell
or is even flammable, it indicates that an internal fault has occurred. In this
case, power off and maintain the transformer, and take an oil sample for
chromatography analysis.
6. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 65

Smart Transformer Station
Alarm Reference 51 2350 Heavy Transformer Gas–induced Tripping

51 2350 Heavy Transformer Gas–

induced Tripping

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2350 Heavy Major SmartKits V100R023C00

Transformer
Gas–induced
Tripping

Possible Cause
Cause ID Possible Cause

1 1. The gas loop is faulty.

2. The transformer is not properly operated
during oil recharge.
3. The gas relay misbehaves.
4. A short circuit occurs in the transformer.

Suggestion
1. Check the secondary loop and whether the wire post and lead wire of the gas
relay are well insulated.
2. When the transformer is being repaired or installed, the oil charge method is
improper. As a result, the gas in the upper part of the conservator is not
exhausted as required. Power off the transformer and refill it until the oil is
over the conservator. Then, release oil to an appropriate level by referring to
the oil temperature-oil level curve.
3. Check whether there is any violent vibration in the local area, whether the gas
relay leaks oil, and whether the secondary cable is corroded.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 66

Smart Transformer Station
Alarm Reference 51 2350 Heavy Transformer Gas–induced Tripping

4. Check whether there are obvious bumps and dents on the shell of the
transformer, whether the container leaks oil, and whether the pressure relief
device is sprayed with oil. If yes, it indicates a serious internal fault.
5. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 67

Smart Transformer Station
Alarm Reference 52 2351 Transformer Winding Temperature High

52 2351 Transformer Winding

Temperature High

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2351 Transformer Minor SmartKits V100R023C00

Winding
Temperature
High

Possible Cause
Cause ID Possible Cause

1 1. The transformer is overloaded.

2. A false alarm is generated due to the
secondary loop.
3. The winding thermometer is faulty.

Suggestion
1. Check whether the transformer is overloaded. If yes, the high winding
temperature alarm is generated in some scenarios.
2. Check whether a false alarm is generated based on the cable connection of
the secondary loop.
3. Check whether the temperature on the monitoring device is the same as that
on the winding thermometer. If no, rectify the fault on the winding
thermometer.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 68

Smart Transformer Station 53 2352 Transformer High Winding Temperature–
Alarm Reference induced Tripping

53 2352 Transformer High Winding

Temperature–induced Tripping

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2352 Transformer Major SmartKits V100R023C00

High Winding
Temperature–
induced Tripping

Possible Cause
Cause ID Possible Cause

1 1. The transformer is overloaded.

2. A false alarm is generated due to the
secondary loop.
3. The winding thermometer is faulty.

Suggestion
1. Check whether the transformer is overloaded. If yes, the high winding
temperature–induced tripping occurs in some scenarios.
2. Check whether the circuit breaker trips in error based on the cable connection
of the secondary loop.
3. Check whether the temperature on the monitoring device is the same as that
on the winding thermometer. If no, rectify the fault on the winding
thermometer.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 69

Smart Transformer Station
Alarm Reference 54 2353 Transformer Oil Level High

54 2353 Transformer Oil Level High

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2353 Transformer Oil Minor SmartKits V100R023C00

Level High

Possible Cause
Cause ID Possible Cause

1 1. The oil level is abnormal due to oil

seepage, water seepage, or other
accidents.
2. The oil level reading is false.
3. Too much oil is filled.

Suggestion
1. If gas relay protection is available, remove the trip circuit to prevent
accidental tripping.
2. O&M personnel need to check the oil level gauge frequently. If the oil level is
too high, drain some oil.
3. If the conservator or the explosion-proof pipe sprays oil abnormally, cut off
the power supply of the transformer immediately to prevent the escalation of
fault and accident.
4. Check whether the pipes of the dehumidifier/dehumidification device are
blocked. If yes, repair the pipes.
5. Drain oil.
6. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 70

Smart Transformer Station
Alarm Reference 55 2354 Transformer Oil Level Low

55 2354 Transformer Oil Level Low

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2354 Transformer Oil Minor SmartKits V100R023C00

Level Low

Possible Cause
Cause ID Possible Cause

1 1. The transformer leaks oil or seeps oil for a

long time.
2. After oil is drained due to maintenance,
repair, or tests, the transformer is not
refilled to the normal level in time.
3. A false low oil level alarm is generated
due to the secondary loop.
4. Oil leaks into the capsule.

Suggestion
1. Check the secondary loop for false actions. If the relay action is correct, refill
oil to the transformer.
2. Check whether the capsule is damaged. If yes, replace the capsule.
3. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 71

Smart Transformer Station
Alarm Reference 56 2355 Transformer Oil Temperature High

56 2355 Transformer Oil Temperature

High

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2355 Transformer Oil Minor SmartKits V100R023C00

Temperature
High

Possible Cause
Cause ID Possible Cause

1 1. The transformer is overloaded.

2. A false alarm is generated due to the
secondary loop.
3. The oil surface thermometer is faulty.

Suggestion
1. Check whether the transformer is overloaded. If yes, the high oil temperature
alarm is generated in some scenarios.
2. Check whether a false alarm is generated based on the cable connection of
the secondary loop.
3. Check whether the temperature on the monitoring device is consistent with
that on the oil surface thermometer. If no, rectify the fault on the oil surface
thermometer.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 72

Smart Transformer Station 57 2356 Transformer High Oil Temperature–induced
Alarm Reference Tripping

57 2356 Transformer High Oil

Temperature–induced Tripping

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2356 Transformer Major SmartKits V100R023C00

High Oil
Temperature–
induced Tripping

Possible Cause
Cause ID Possible Cause

1 1. The transformer is overloaded.

2. A false alarm is generated due to the
secondary loop.
3. The oil surface thermometer is faulty.

Suggestion
1. Check whether the transformer is overloaded. If yes, the high oil temperature–
induced tripping occurs in some scenarios.
2. Check whether the circuit breaker trips in error based on the cable connection
of the secondary loop.
3. Check whether the temperature on the monitoring device is consistent with
that on the oil surface thermometer. If no, rectify the fault on the oil surface
thermometer.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 73

Smart Transformer Station 58 2357 Transformer Medium-Voltage Switch
Alarm Reference Control Loop Disconnection

58 2357 Transformer Medium-Voltage

Switch Control Loop Disconnection

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2357 Transformer Major SmartKits V100R023C00

Medium-Voltage
Switch Control
Loop
Disconnection

Possible Cause
Cause ID Possible Cause

1 1. The VCB control loop is open-circuited.

2. The handle of the ring main unit is not
pulled out.
3. The door panel of the cable room of the
ring main unit is not properly mounted.
4. A switch-on action is taken for high-
configuration relay protection.

Suggestion
1. Check whether the switch-on, switch-off, and trip coils of the circuit breaker
are damaged. If yes, replace the coils.
2. Pull out the handle and ensure that the travel switch is reset.
3. Mount the door panel of the cable room and ensure that the travel switch is
in the correct position.

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Smart Transformer Station 58 2357 Transformer Medium-Voltage Switch
Alarm Reference Control Loop Disconnection

4. Reset the relay protection.

5. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 75

Smart Transformer Station 59 2358 Transformer Pressure Valve Action–induced
Alarm Reference Tripping

59 2358 Transformer Pressure Valve

Action–induced Tripping

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2358 Transformer Major SmartKits V100R023C00

Pressure Valve
Action–induced
Tripping

Possible Cause
Cause ID Possible Cause

1 1. The pressure relief valve loop is faulty.

2. The transformer is not properly operated
during oil recharge.
3. A short circuit occurs in the transformer.
4. The transformer is not breathing well.

Suggestion
1. Check whether the expander, an elastic element of the pressure relief valve,
does not work smoothly, whether thin films are damaged since the bolts
securing them are too tight or the pressure relief valve opens, and whether
the sealing ring of the pressure relief port is damaged (check whether oil
leakage occurs at the port using a piece of paper or a strip of white cloth),
and check the secondary loop and whether the wire post and lead wire of the
gas relay are well insulated. If yes, replace them or contact the manufacturer.
2. When the transformer is being repaired or installed, the oil charge method is
improper. As a result, the gas in the upper part of the conservator is not

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Smart Transformer Station 59 2358 Transformer Pressure Valve Action–induced
Alarm Reference Tripping

exhausted as required. Power off the transformer and refill it until the oil is
over the conservator. Then, release oil to an appropriate level by referring to
the oil temperature-oil level curve.
3. A short circuit fault usually affects the gas relay from which you can take the
gas sample first.
4. Check the dampness of the silica gel in the dehumidifier by its color and
whether the silica gel exceeds 2/3 of the dehumidifier. Check whether the
pipes are blocked by filling nitrogen.
5. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 77

Smart Transformer Station
Alarm Reference 60 2359 Transformer Safety Shutdown

60 2359 Transformer Safety Shutdown

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2359 Transformer Major SmartKits V100R023C00

Safety Shutdown

Possible Cause
Cause ID Possible Cause

1 A short circuit occurs in the transformer or

the medium-voltage cable is faulty.

Suggestion
1. Check and download the relay protection event records of the ring main unit
onsite, determine the phase where the short circuit occurs, locate the fault
point, and rectify the fault.
2. Rectify the fault before switching on the medium-voltage circuit breaker.
3. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 78

Smart Transformer Station
Alarm Reference 61 2360 Maintenance-Free Dehumidifier Fault

61 2360 Maintenance-Free
Dehumidifier Fault

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2360 Maintenance- Major SmartKits V100R023C00

Free
Dehumidifier
Fault

Possible Cause
Cause ID Possible Cause

1 1. The cable to the maintenance-free

dehumidifier is loose.
2. The maintenance-free dehumidifier is
faulty.
3. The maintenance-free dehumidifier is
incorrectly configured.

Suggestion
1. Check whether the cable to the secondary loop is properly connected. If no,
reconnect the cable.
2. Check whether the maintenance-free dehumidifier is faulty. If yes, replace the
dehumidifier.
3. Check that the parameters of the maintenance-free dehumidifier of the STS
are correctly configured.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 79

Smart Transformer Station 62 2361 DC Power Distribution Cabinet Door
Alarm Reference Opening

62 2361 DC Power Distribution Cabinet

Door Opening

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2361 DC Power Warning SmartKits V100R023C00

Distribution
Cabinet Door
Opening

Possible Cause
Cause ID Possible Cause

1 1. The door of the DC power distribution

cabinet is open.
2. The threshold switch is faulty.
3. The DC power distribution cabinet is
incorrectly set.

Suggestion
1. Check whether the cabinet door is open. If yes, close the door.
2. Check whether the threshold switch is faulty. If yes, replace the switch.
3. Check that the DC power distribution cabinet in the STS is correctly
configured.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 80

Smart Transformer Station 63 2362 Heat Exchanger Fault in Distribution
Alarm Reference Transformer

63 2362 Heat Exchanger Fault in

Distribution Transformer

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2362 Heat Exchanger Major SmartKits V100R023C00

Fault in
Distribution
Transformer

Possible Cause
Cause ID Possible Cause

1 Heat Exchanger Fault in Distribution

Transformer 1
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

2 Heat Exchanger Fault in Distribution

Transformer 2
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

3 Heat Exchanger Fault in Distribution

Transformer 3
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 81

Smart Transformer Station 63 2362 Heat Exchanger Fault in Distribution
Alarm Reference Transformer

Cause ID Possible Cause

4 Heat Exchanger Fault in Distribution

Transformer 4
1. The port terminal is in poor contact.
2. The heat exchanger fan is faulty.
3. The power supply to the fan is faulty.

Suggestion
1. Check whether the cable is loose. If yes, secure the cable.
2. Check whether the fan is faulty. If yes, replace the fan.
3. Check whether the fan port of the monitoring device has a 48 V voltage. If no,
replace the monitoring device or PSU.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 82

Smart Transformer Station 64 2363 Distribution Transformer Cabinet Door
Alarm Reference Opening

64 2363 Distribution Transformer

Cabinet Door Opening

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2363 Distribution Warning SmartKits V100R023C00

Transformer
Cabinet Door
Opening

Possible Cause
Cause ID Possible Cause

1 1. The door of the distribution transformer

cabinet is open.
2. The threshold switch is faulty.
3. The number of distribution transformers
is incorrectly configured.

Suggestion
1. Check whether the cabinet door is open. If yes, close the door.
2. Check whether the threshold switch is faulty. If yes, replace the switch.
3. Check that the number of the distribution transformers of the STS is correctly
configured.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 83

Smart Transformer Station
Alarm Reference 65 2364 Protection Action and Switch-on Blocking

65 2364 Protection Action and Switch-

on Blocking

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2364 Protection Action Major SmartKits V100R023C00

and Switch-on
Blocking

Possible Cause
Cause ID Possible Cause

1 The ring main unit experiences overcurrent-

induced disconnection and non-electricity
protection.

Suggestion
1. Check and download the relay protection event records of the ring main unit
onsite, determine the phase where the short circuit occurs, locate the fault
point, and rectify the fault.
2. Reset the relay protection after the fault is rectified.
3. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 84

Smart Transformer Station 66 2365 Low Insulation Gas Pressure of Ring Main
Alarm Reference Unit

66 2365 Low Insulation Gas Pressure of

Ring Main Unit

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2365 Low Insulation Major SmartKits V100R023C00

Gas Pressure of
Ring Main Unit

Possible Cause
Cause ID Possible Cause

1 The insulation gas of the ring main unit

leaks.

Suggestion
1. Check the gas pressure indicator or barometer of the ring main unit onsite. If
the pointer is not in the green area, the ring main unit leaks air. In this case,
contact technical support.
2. If the gas pressure indicator or barometer pointer is in the red area,
immediately turn off the load switch of cabinet G3 in the upper-level STS or
the feeder switch in the switching station.
3. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 85

Smart Transformer Station 67 2366 Cabinet G1 Short-Circuit Fault Indicator
Alarm Reference Alarm

67 2366 Cabinet G1 Short-Circuit Fault

Indicator Alarm

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2366 Cabinet G1 Major SmartKits V100R023C00

Short-Circuit
Fault Indicator
Alarm

Possible Cause
Cause ID Possible Cause

1 The medium-voltage cable in cabinet G1 is

not properly grounded or is short-circuited.

Suggestion
1. Check whether the medium-voltage cable connected to cabinet G1 is
damaged. If yes, repair the cable.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 86

Smart Transformer Station 68 2367 Cabinet G3 Short-Circuit Fault Indicator
Alarm Reference Alarm

68 2367 Cabinet G3 Short-Circuit Fault

Indicator Alarm

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2367 Cabinet G3 Major SmartKits V100R023C00

Short-Circuit
Fault Indicator
Alarm

Possible Cause
Cause ID Possible Cause

1 The medium-voltage cable in cabinet G3 is

not properly grounded or is short-circuited.

Suggestion
1. Check whether the medium-voltage cable connected to cabinet G3 is
damaged. If yes, repair the cable.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 87

Smart Transformer Station 69 2368 Medium-Voltage Side Underfrequency
Alarm Reference Protection

69 2368 Medium-Voltage Side

Underfrequency Protection

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2368 Medium-Voltage Major SmartKits V100R023C00

Side
Underfrequency
Protection

Possible Cause
Cause ID Possible Cause

1 The medium-voltage power grid experiences

underfrequency.

Suggestion
1. Check and download the relay protection event records of the ring main unit
onsite, compare the records with the monitoring data of the booster station,
identify the fault cause, and rectify the fault.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 88

Smart Transformer Station 70 2369 Medium-Voltage Side Overfrequency
Alarm Reference Protection

70 2369 Medium-Voltage Side

Overfrequency Protection

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2369 Medium-Voltage Major SmartKits V100R023C00

Side
Overfrequency
Protection

Possible Cause
Cause ID Possible Cause

1 The medium-voltage power grid experiences

overfrequency.

Suggestion
1. Check and download the relay protection event records of the ring main unit
onsite, compare the records with the monitoring data of the booster station,
identify the fault cause, and rectify the fault.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 89

Smart Transformer Station
Alarm Reference 71 2370 Auxiliary Loop SPD Fault

71 2370 Auxiliary Loop SPD Fault

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2370 Auxiliary Loop Warning SmartKits V100R023C00

SPD Fault

Possible Cause
Cause ID Possible Cause

1 The SPD takes an action.

Suggestion
1. Check whether the SPD takes an action or is faulty. If yes, disconnect the
power supply and replace the SPD.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 90

Smart Transformer Station
Alarm Reference 72 2371 EPO

72 2371 EPO

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2371 EPO Major SmartKits V100R023C00

Possible Cause
Cause ID Possible Cause

1 The EPO button is pressed.

Suggestion
1. Repair the STS onsite and check whether the fault is rectified. If yes, reset the
EPO button.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 91

Smart Transformer Station
Alarm Reference 73 2372 UPS-associated Alarm

73 2372 UPS-associated Alarm

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2372 UPS-associated Major SmartKits V100R023C00

Alarm

Possible Cause
Cause ID Possible Cause

1 The UPS is faulty.

Suggestion
1. For details about how to handle alarms, see the UPS user manual.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 92

Smart Transformer Station
Alarm Reference 74 2373 UPS AC Power Failure

74 2373 UPS AC Power Failure

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2373 UPS AC Power Major SmartKits V100R023C00

Failure

Possible Cause
Cause ID Possible Cause

1 1. The mains power fails.

2. The AC input circuit breaker is OFF.

Suggestion
1. Measure the AC input voltage. If the voltage is abnormal, rectify the power
grid fault.
2. Check whether the AC input circuit breaker is OFF. If yes, rectify the
downstream circuit fault and switch on the circuit breaker.
3. Check whether the AC input power cable is loose. If yes, secure the cable.
4. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 93

Smart Transformer Station 75 2374 Northbound Communication Certificate
Alarm Reference Invalid

75 2374 Northbound Communication

Certificate Invalid

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2374 Northbound Warning SmartKits V100R023C00

Communication
Certificate
Invalid

Possible Cause
Cause ID Possible Cause

1 The digital signature certificate for

northbound communication is invalid.

Suggestion
1. Check the time or replace the digital signature certificate.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 94

Smart Transformer Station 76 2375 Northbound Communication Certificate
Alarm Reference About to Expire

76 2375 Northbound Communication

Certificate About to Expire

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2375 Northbound Warning SmartKits V100R023C00

Communication
Certificate About
to Expire

Possible Cause
Cause ID Possible Cause

1 The digital signature certificate for

northbound communication is about to
expire.

Suggestion
1. Replace the digital signature certificate in time.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 95

Smart Transformer Station 77 2376 Northbound Communication Certificate
Alarm Reference Expired

77 2376 Northbound Communication

Certificate Expired

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2376 Northbound Major SmartKits V100R023C00

Communication
Certificate
Expired

Possible Cause
Cause ID Possible Cause

1 The digital signature certificate for

northbound communication has expired.

Suggestion
1. Replace the digital signature certificate immediately.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 96

Smart Transformer Station
Alarm Reference 78 2377 Controller Certificate Invalid

78 2377 Controller Certificate Invalid

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2377 Controller Warning SmartKits V100R023C00

Certificate
Invalid

Possible Cause
Cause ID Possible Cause

1 The digital signature certificate of the main

controller is invalid.

2 The digital signature certificate for the

monitoring device in low-voltage cabinet A is
invalid.

3 The digital signature certificate for the

monitoring device in low-voltage cabinet B is
invalid.

4 The digital signature certificate for the

monitoring device in the medium-voltage
room is invalid.

Suggestion
1. Check the time or replace the digital signature certificate.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 97

Smart Transformer Station
Alarm Reference 79 2378 Controller Certificate About to Expire

79 2378 Controller Certificate About to

Expire

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2378 Controller Warning SmartKits V100R023C00

Certificate About
to Expire

Possible Cause
Cause ID Possible Cause

1 The digital signature certificate of the main

controller is about to expire.

2 The digital signature certificate for the

monitoring device in low-voltage cabinet A is
about to expire.

3 The digital signature certificate for the

monitoring device in low-voltage cabinet B is
about to expire.

4 The digital signature certificate for the

monitoring device in the medium-voltage
room is about to expire.

Suggestion
1. Replace the digital signature certificate in time.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 98

Smart Transformer Station
Alarm Reference 80 2379 Controller Certificate Expired

80 2379 Controller Certificate Expired

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2379 Controller Major SmartKits V100R023C00

Certificate
Expired

Possible Cause
Cause ID Possible Cause

1 The digital signature certificate of the main

controller has expired.

2 The digital signature certificate for the

monitoring device in low-voltage cabinet A
has expired.

3 The digital signature certificate for the

monitoring device in low-voltage cabinet B
has expired.

4 The digital signature certificate for the

monitoring device in the medium-voltage
room has expired.

Suggestion
1. Replace the digital signature certificate immediately.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 99

Smart Transformer Station
Alarm Reference 81 2380 App Communication Certificate Invalid

81 2380 App Communication Certificate

Invalid

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2380 App Warning SmartKits V100R023C00

Communication
Certificate
Invalid

Possible Cause
Cause ID Possible Cause

1 The digital signature certificate for app

communication is invalid.

Suggestion
1. Check that the time is correct or replace the digital signature certificate for
app communication.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 100

Smart Transformer Station
Alarm Reference 82 2381 App Communication Certificate Will Expire

82 2381 App Communication Certificate

Will Expire

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2381 App Warning SmartKits V100R023C00

Communication
Certificate Will
Expire

Possible Cause
Cause ID Possible Cause

1 The digital signature certificate for app

communication is about to expire.

Suggestion
1. Replace the digital signature certificate for app communication in time.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 101

Smart Transformer Station
Alarm Reference 83 2382 App Communication Certificate Expired

83 2382 App Communication Certificate

Expired

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2382 App Major SmartKits V100R023C00

Communication
Certificate
Expired

Possible Cause
Cause ID Possible Cause

1 The digital signature certificate for app

communication has expired.

Suggestion
1. Replace the digital signature certificate for app communication immediately.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 102

Smart Transformer Station
Alarm Reference 84 2383 Controller Communication Error

84 2383 Controller Communication

Error

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2383 Controller Major SmartKits V100R023C00

Communication
Error

Possible Cause
Cause ID Possible Cause

1 The communication is abnormal between

the SACU and the main control module.

2 The communication is abnormal between

the measurement and control module in
low-voltage cabinet A and the main control
module.

3 The communication is abnormal between

the measurement and control module in
low-voltage cabinet B and the main control
module.

4 The communication is abnormal between

the measurement and control module in the
medium-voltage room and the main control
module.

5 The communication is abnormal between

the SmartModule and the main control
module.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 103

Smart Transformer Station
Alarm Reference 84 2383 Controller Communication Error

Suggestion
1. Check the connection of communications cables.
2. Replace the FE cable.
3. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 104

Smart Transformer Station
Alarm Reference 85 2384 Software Version Mismatch

85 2384 Software Version Mismatch

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2384 Software Version Major SmartKits V100R023C00

Mismatch

Possible Cause
Cause ID Possible Cause

1 The update fails.

Suggestion
1. Perform the update again.
2. If the update fails for multiple times, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 105

Smart Transformer Station 86 2385 Low-Voltage Side Underfrequency
Alarm Reference Protection

86 2385 Low-Voltage Side

Underfrequency Protection

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2385 Low-Voltage Side Major SmartKits V100R023C00

Underfrequency
Protection

Possible Cause
Cause ID Possible Cause

1 Low-voltage cabinet A on the low-voltage

side experiences underfrequency.

2 Low-voltage cabinet B on the low-voltage

side experiences underfrequency.

Suggestion
1. Check and download STS event records onsite, confirm the fault cause, and
rectify the fault.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 106

Smart Transformer Station
Alarm Reference 87 2386 Low-Voltage Side Overfrequency Protection

87 2386 Low-Voltage Side

Overfrequency Protection

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2386 Low-Voltage Side Major SmartKits V100R023C00

Overfrequency
Protection

Possible Cause
Cause ID Possible Cause

1 Low-voltage cabinet A on the low-voltage

side experiences underfrequency.

2 Low-voltage cabinet B on the low-voltage

side experiences underfrequency.

Suggestion
1. Check and download STS event records onsite, confirm the fault cause, and
rectify the fault.
2. If the fault persists, contact your dealer or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 107

Smart Transformer Station
Alarm Reference 88 2387 PSU Faulty

88 2387 PSU Faulty

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2387 PSU Faulty Major SmartKits V100R024C00

Possible Cause
Cause ID Possible Cause

1 The PSU in low-voltage cabinet A is faulty.

2 The PSU in low-voltage cabinet B is faulty.

Suggestion
Cause ID = 1
1. Replace the PSU.
2. If the fault persists, contact the vendor or technical support.
Cause ID = 2
1. Replace the PSU.
2. If the fault persists, contact the vendor or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 108

Smart Transformer Station
Alarm Reference 89 2388 PSU Protection Triggered

89 2388 PSU Protection Triggered

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2388 PSU Protection Minor SmartKits V100R024C00

Triggered

Possible Cause
Cause ID Possible Cause

1 PSU protection is triggered in low-voltage

cabinet A.

2 PSU protection is triggered in low-voltage

cabinet B.

Suggestion
Cause ID = 1

1. Use a multimeter to check whether input or output overvoltage occurs on the

PSU. If yes, rectify the fault and power on the PSU again.
2. Check whether the ambient temperature near the PSU is too high. If yes,
lower the temperature.
3. Check whether the ambient temperature near the PSU is too low. If yes,
power on the PSU again after the ambient temperature becomes normal.
4. Check whether any CAN buses between PSUs are loose. If yes, secure the
loose CAN buses.
5. If the fault persists, contact the vendor or technical support.

Cause ID = 2

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 109

Smart Transformer Station
Alarm Reference 89 2388 PSU Protection Triggered

1. Use a multimeter to check whether input or output overvoltage occurs on the

PSU. If yes, rectify the fault and power on the PSU again.
2. Check whether the ambient temperature near the PSU is too high. If yes,
lower the temperature.
3. Check whether the ambient temperature near the PSU is too low. If yes,
power on the PSU again after the ambient temperature becomes normal.
4. Check whether any CAN buses between PSUs are loose. If yes, secure the
loose CAN buses.
5. If the fault persists, contact the vendor or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 110

Smart Transformer Station
Alarm Reference 90 2389 PSU Communication Error

90 2389 PSU Communication Error

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2389 PSU Warning SmartKits V100R024C00

Communication
Error

Possible Cause
Cause ID Possible Cause

1 The communication between the PSU in

low-voltage cabinet A and the measurement
and control unit is abnormal.

2 The communication between the PSU in

low-voltage cabinet B and the measurement
and control unit is abnormal.

Suggestion
Cause ID = 1
1. Replace the PSU and check whether the fault persists.
2. If the fault persists, replace the subrack module of the measurement and
control system.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 2
1. Replace the PSU and check whether the fault persists.
2. If the fault persists, replace the subrack module of the measurement and
control system.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 111

Smart Transformer Station
Alarm Reference 90 2389 PSU Communication Error

3. If the fault persists, contact the vendor or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 112

Smart Transformer Station
Alarm Reference 91 2390 Transformer Maintenance Reminder

91 2390 Transformer Maintenance

Reminder

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2390 Transformer Warning SmartKits V100R024C00

Maintenance
Reminder

Possible Cause
Cause ID Possible Cause

1 The maintenance of the oil temperature

indicator is due.

2 The maintenance of the transformer

dehydrating breather is due.

3 The transformer oil inspection is due.

Suggestion
Cause ID = 1
Check whether the real-time temperature of the oil temperature indicator is
normal. If the difference between the real-time temperature and the displayed
temperature exceeds 2°C, calibrate the oil temperature indicator.
Cause ID = 2
Check whether the color of the desiccant in the dehydrating breather has changed
(from blue to pink or from orange to dark green). If yes, replace the desiccant in
the dehydrating breather.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 113

Smart Transformer Station
Alarm Reference 91 2390 Transformer Maintenance Reminder

Cause ID = 3
Perform laboratory test and chromatographic analysis on the transformer oil to
check whether it complies with IEC 60296 and IEC 60599.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 114

Smart Transformer Station 92 2391 PID-induced ACB Tripping in Low-Voltage
Alarm Reference Cabinet A

92 2391 PID-induced ACB Tripping in

Low-Voltage Cabinet A

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2391 PID-induced ACB Major SmartKits V100R024C00

Tripping in Low-
Voltage Cabinet
A

Possible Cause
Cause ID Possible Cause

1 1. The system-to-ground impedance alarm

threshold of the anti-PID device is set too
high.
2. The system-to-ground insulation
capability of the system has decreased.

Suggestion
1. Check whether the "System-to-Ground Resistance Alarm Threshold" is set
properly for the anti-PID device.
2. Check whether the "Low Insulation Resistance" and "Abnormal Residual
Current" alarms are generated for the inverters or PCSs in the array.
3. Disable the "Trigger ACB tripping upon IMD alarm" function of the anti-PID
device, and then turn on the ACB in low-voltage cabinet A.
4. Disconnect the MCCBs in low-voltage cabinet A one by one. If the "System-to-
Ground Resistance Alarm" of the anti-PID device is cleared, locate the faulty
point (devices that generate alarms in step 2 are more likely to be faulty).

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 115

Smart Transformer Station 92 2391 PID-induced ACB Tripping in Low-Voltage
Alarm Reference Cabinet A

5. Check whether condensation, cable damage, or build-up of contaminating

particles exists on the surface of the busbar frame/insulator. If yes, cut off the
power and rectify the fault.
6. After the fault is rectified, restore the original setting of "Trigger ACB tripping
upon IMD alarm" on the anti-PID device.
7. If the fault persists, contact the vendor or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 116

Smart Transformer Station 93 2392 PID-induced ACB Tripping in Low-Voltage
Alarm Reference Cabinet B

93 2392 PID-induced ACB Tripping in

Low-Voltage Cabinet B

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2392 PID-induced ACB Major SmartKits V100R024C00

Tripping in Low-
Voltage Cabinet
B

Possible Cause
Cause ID Possible Cause

1 1. The system-to-ground impedance alarm

threshold of the anti-PID device is set too
high.
2. The system-to-ground insulation
capability of the system has decreased.

Suggestion
1. Check whether the "System-to-Ground Resistance Alarm Threshold" is set
properly for the anti-PID device.
2. Check whether the "Low Insulation Resistance" and "Abnormal Residual
Current" alarms are generated for the inverters or PCSs in the array.
3. Disable the "Trigger ACB tripping upon IMD alarm" function of the anti-PID
device, and then turn on the ACB in low-voltage cabinet B.
4. Disconnect the MCCBs in low-voltage cabinet B one by one. If the "System-to-
Ground Resistance Alarm" of the anti-PID device is cleared, locate the faulty
point (devices that generate alarms in step 2 are more likely to be faulty).

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 117

Smart Transformer Station 93 2392 PID-induced ACB Tripping in Low-Voltage
Alarm Reference Cabinet B

5. Check whether condensation, cable damage, or build-up of contaminating

particles exists on the surface of the busbar frame/insulator. If yes, cut off the
power and rectify the fault.
6. After the fault is rectified, restore the original setting of "Trigger ACB tripping
upon IMD alarm" on the anti-PID device.
7. If the fault persists, contact the vendor or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 118

Smart Transformer Station
Alarm Reference 94 2393 NTC Fault in Low-Voltage Cabinet A

94 2393 NTC Fault in Low-Voltage

Cabinet A

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2393 NTC Fault in Minor SmartKits V100R024C00

Low-Voltage
Cabinet A

Possible Cause
Cause ID Possible Cause

1 NTC1 Fault in Low-Voltage Cabinet A

1. The bolt of NTC1 is loose.
2. The temperature sensor of NTC1 is faulty.

2 NTC2 Fault in Low-Voltage Cabinet A

1. The bolt of NTC2 is loose.
2. The temperature sensor of NTC2 is faulty.

3 NTC3 Fault in Low-Voltage Cabinet A

1. The bolt of NTC3 is loose.
2. The temperature sensor of NTC3 is faulty.

4 NTC4 Fault in Low-Voltage Cabinet A

1. The bolt of NTC4 is loose.
2. The temperature sensor of NTC4 is faulty.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 119

Smart Transformer Station
Alarm Reference 94 2393 NTC Fault in Low-Voltage Cabinet A

Cause ID Possible Cause

5 NTC5 Fault in Low-Voltage Cabinet A

1. The bolt of NTC5 is loose.
2. The temperature sensor of NTC5 is faulty.

Suggestion
1. Check whether the bolt of the NTC is tightened. If not, tighten the bolt using
a torque wrench.
2. If the fault persists, replace the temperature sensor of the NTC.
3. If the fault persists, contact the vendor or technical support.

Issue 02 (2024-12-30) Copyright © Huawei Technologies Co., Ltd. 120

Smart Transformer Station
Alarm Reference 95 2394 NTC Fault in Low-Voltage Cabinet B

95 2394 NTC Fault in Low-Voltage

Cabinet B

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2394 NTC Fault in Minor SmartKits V100R024C00

Low-Voltage
Cabinet B

Possible Cause
Cause ID Possible Cause

1 NTC1 Fault in Low-Voltage Cabinet B

1. The bolt of NTC1 is loose.
2. The temperature sensor of NTC1 is faulty.

2 NTC2 Fault in Low-Voltage Cabinet B

1. The bolt of NTC2 is loose.
2. The temperature sensor of NTC2 is faulty.

3 NTC3 Fault in Low-Voltage Cabinet B

1. The bolt of NTC3 is loose.
2. The temperature sensor of NTC3 is faulty.

4 NTC4 Fault in Low-Voltage Cabinet B

1. The bolt of NTC4 is loose.
2. The temperature sensor of NTC4 is faulty.

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Smart Transformer Station
Alarm Reference 95 2394 NTC Fault in Low-Voltage Cabinet B

Cause ID Possible Cause

5 NTC5 Fault in Low-Voltage Cabinet B

1. The bolt of NTC5 is loose.
2. The temperature sensor of NTC5 is faulty.

Suggestion
1. Check whether the bolt of the NTC is tightened. If not, tighten the bolt using
a torque wrench.
2. If the fault persists, replace the temperature sensor of the NTC.
3. If the fault persists, contact the vendor or technical support.

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Smart Transformer Station 96 2395 Zero-Sequence Overcurrent on Low-Voltage
Alarm Reference Side

96 2395 Zero-Sequence Overcurrent on

Low-Voltage Side

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2395 Zero-Sequence Minor SmartKits V100R024C00

Overcurrent on
Low-Voltage Side

Possible Cause
Cause ID Possible Cause

1 Currents of three phases are imbalanced on

the low-voltage side.

Suggestion
1. Visit the plant and check and download the historical alarms of the
transformer station and inverters, compare the data on the two types of
devices, identify the cause, and rectify the fault.
2. If the fault cannot be located based on the inverter alarms, turn off switch S1
and check whether the alarms are cleared.
– If yes, check whether the inverter connected to winding A is faulty.
– If the alarms persist, turn off switch S2. If the alarms are cleared, check
whether the inverter connected to winding B is faulty.
3. Check whether the insulation layer of the low-voltage cable is damaged. If
yes, repair the cable.
4. If the fault persists, contact your dealer or technical support.

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Smart Transformer Station
Alarm Reference 97 2396 Controller Location Detection Abnormal

97 2396 Controller Location Detection

Abnormal

Alarm Attribute
Alarm ID Alarm Name Alarm Introduced Since
Severity

2396 Controller Major SmartKits V100R024C00

Location
Detection
Abnormal

Possible Cause
Cause ID Possible Cause

1 The controller location detection is

abnormal.

2 The number of connected controllers does

not match the STS model.

Suggestion
Cause ID = 1

1. Use a network cable to short-circuit COM1 and COM2 of the measurement

and control system in the medium voltage room.
2. Manually start controller location detection again.
3. If location detection fails, check the connection of communications cables.
4. If the fault persists, contact the vendor or technical support.

Cause ID = 2

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Smart Transformer Station
Alarm Reference 97 2396 Controller Location Detection Abnormal

1. Check whether all measurement and control devices are installed and
powered on.
2. Check the connection of communications cables.
3. Manually start controller location detection again.
4. If the fault persists, contact the vendor or technical support.

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Smart Transformer Station
Alarm Reference 98 2397 Transformer Tripped Due to Low Oil Level

98 2397 Transformer Tripped Due to

Low Oil Level

Alarm Attribute
Alarm Alarm Name Alarm Introduced Since
ID Severity

2397 Transformer Tripped Due Major SmartKits V100R024C10

to Low Oil Level

Possible Cause
Cause ID Possible Cause

1 1. The transformer leaks oil or seeps oil for a long time.

2. After oil is drained due to maintenance, repair, or tests,
the transformer is not refilled to the normal level in
time.
3. A false low oil level alarm is generated due to faults of
the secondary loop.
4. Oil has leaked into the bladder.
5. The transformer leaks oil.
6. The transformer oil is not filled properly.
7. The gas relay or the secondary loop is faulty.
8. The gas relay malfunctions.
9. A minor fault occurs on the transformer and a small
amount of gas is generated.

Suggestion
1. Check whether the oil level has dropped to 0. If yes, check the seal and weld
of the oil tank for oil leakage. If the gas relay malfunctions due to the oil level

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Smart Transformer Station
Alarm Reference 98 2397 Transformer Tripped Due to Low Oil Level

decrease, check whether the oil level complies with the oil temperature-oil
level curve. If necessary, power off the transformer, fix the leaks, and refill
transformer oil.
2. Check whether the bladder is damaged. If yes, replace the bladder.
3. Check whether the gas relay has tripped due to high concentration of gas. If
there is no gas, check the secondary loop, whether the wire post and lead
wire of the gas relay are well insulated, and whether the components are in
good condition. If the relay action is triggered as designed, refill transformer
oil.
4. Check whether there is any violent vibration in the local area, whether oil
leaks from the gas relay, and whether the secondary circuit cable is corroded.
5. If the fault persists, contact the vendor or technical support.

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Smart Transformer Station 99 2398 Auxiliary Transformer Meter
Alarm Reference Communication Error in Medium-voltage Room

99 2398 Auxiliary Transformer Meter

Communication Error in Medium-voltage
Room

Alarm Attribute
Alarm Alarm Name Alarm Introduced Since
ID Severity

2398 Auxiliary Transformer Minor SmartKits V100R024C10

Meter Communication
Error in Medium-voltage
Room

Possible Cause
Cause ID Possible Cause

1 1. The auxiliary transformer meter is faulty.

2. The communications cable between the measurement
and control module in the medium-voltage room and
the auxiliary transformer meter is in poor contact or
damaged.

Suggestion
1. Check whether the auxiliary transformer meter is faulty. If yes, replace it.
2. Check whether the communications cable between the measurement and
control module in the medium-voltage room and the auxiliary transformer
meter is loose, disconnected, or damaged. If yes, reconnect the
communications cable.
3. If the fault persists, contact the vendor or technical support.

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Smart Transformer Station
Alarm Reference 100 2399 Current Detection Circuit Fault

100 2399 Current Detection Circuit

Fault

Alarm Attribute
Alarm Alarm Name Alarm Introduced Since
ID Severity

2399 Current Detection Circuit Major SmartKits V100R024C10

Fault

Possible Cause
Cause ID Possible Cause

1 The current detection circuit of low-voltage cabinet A is

faulty.

2 The current detection circuit of low-voltage cabinet B is

faulty.

Suggestion
1. Check whether the CT is abnormal. If yes, replace it.
2. Check whether the sampling loop cable is damaged or short-circuited. If yes,
locate and rectify the fault.
3. Check whether the measurement and control terminal is abnormal. If yes,
replace the terminal.
4. If the preceding items are normal, replace the measurement and control unit.
5. If the fault persists, contact the dealer/customer service center.

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Smart Transformer Station
Alarm Reference 101 2400 MV Cable Temperature Anomaly Warning

101 2400 MV Cable Temperature

Anomaly Warning

Alarm Attribute
Alarm Alarm Name Alarm Introduced Since
ID Severity

2400 MV Cable Temperature Minor FusionSolar

Anomaly Warning V800R025C91

Possible Cause
Cause ID Possible Cause

1 1. The front-row cable of phase A in cabinet G1 is loosely

connected to a mild extent that causes high temperature.
2. The temperature sensor for the front-row cable
connector of phase A in cabinet G1 is faulty.

2 1. The front-row cable of phase B in cabinet G1 is loosely

connected to a mild extent that causes high temperature.
2. The temperature sensor for the front-row cable
connector of phase B in cabinet G1 is faulty.

3 1. The front-row cable of phase C in cabinet G1 is loosely

connected to a mild extent that causes high temperature.
2. The temperature sensor for the front-row cable
connector of phase C in cabinet G1 is faulty.

4 1. The cable of phase A in cabinet G2 is loosely connected

to a mild extent that causes high temperature.
2. The temperature sensor for the cable connector of phase
A in cabinet G2 is faulty.

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Smart Transformer Station
Alarm Reference 101 2400 MV Cable Temperature Anomaly Warning

Cause ID Possible Cause

5 1. The cable of phase B in cabinet G2 is loosely connected

to a mild extent that causes high temperature.
2. The temperature sensor for the cable connector of phase
B in cabinet G2 is faulty.

6 1. The cable of phase C in cabinet G2 is loosely connected

to a mild extent that causes high temperature.
2. The temperature sensor for the cable connector of phase
C in cabinet G2 is faulty.

7 1. The front-row cable of phase A in cabinet G3 is loosely

connected to a mild extent that causes high temperature.
2. The temperature sensor for the front-row cable
connector of phase A in cabinet G3 is faulty.

8 1. The front-row cable of phase B in cabinet G3 is loosely

connected to a mild extent that causes high temperature.
2. The temperature sensor for the front-row cable
connector of phase B in cabinet G3 is faulty.

9 1. The front-row cable of phase C in cabinet G3 is loosely

connected to a mild extent that causes high temperature.
2. The temperature sensor for the front-row cable
connector of phase C in cabinet G3 is faulty.

10 1. The back-row cable of phase A in cabinet G1 is loosely

connected to a mild extent that causes high temperature.
2. The temperature sensor for the back-row cable connector
of phase A in cabinet G1 is faulty.

11 1. The back-row cable of phase B in cabinet G1 is loosely

connected to a mild extent that causes high temperature.
2. The temperature sensor for the back-row cable connector
of phase B in cabinet G1 is faulty.

12 1. The back-row cable of phase C in cabinet G1 is loosely

connected to a mild extent that causes high temperature.
2. The temperature sensor for the back-row cable connector
of phase C in cabinet G1 is faulty.

13 1. The back-row cable of phase A in cabinet G3 is loosely

connected to a mild extent that causes high temperature.
2. The temperature sensor for the back-row cable connector
of phase A in cabinet G3 is faulty.

14 1. The back-row cable of phase B in cabinet G3 is loosely

connected to a mild extent that causes high temperature.
2. The temperature sensor for the back-row cable connector
of phase B in cabinet G3 is faulty.

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Smart Transformer Station
Alarm Reference 101 2400 MV Cable Temperature Anomaly Warning

Cause ID Possible Cause

15 1. The back-row cable of phase C in cabinet G3 is loosely

connected to a mild extent that causes high temperature.
2. The temperature sensor for the back-row cable connector
of phase C in cabinet G3 is faulty.

Suggestion
Cause ID = 1
1. Check whether the front-row cables of phase A in cabinet G1 are properly
connected. If not, repair them.
2. Check whether the temperature sensors for the front-row cable connectors of
phase A in cabinet G1 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 2
1. Check whether the front-row cables of phase B in cabinet G1 are properly
connected. If not, repair them.
2. Check whether the temperature sensors for the front-row cable connectors of
phase B in cabinet G1 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 3
1. Check whether the front-row cables of phase C in cabinet G1 are properly
connected. If not, repair them.
2. Check whether the temperature sensors for the front-row cable connectors of
phase C in cabinet G1 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 4
1. Check whether the cables of phase A in cabinet G2 are properly connected. If
not, repair them.
2. Check whether the temperature sensors for the cable connectors of phase A in
cabinet G2 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 5
1. Check whether the cables of phase B in cabinet G2 are properly connected. If
not, repair them.
2. Check whether the temperature sensors for the cable connectors of phase B in
cabinet G2 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

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Smart Transformer Station
Alarm Reference 101 2400 MV Cable Temperature Anomaly Warning

Cause ID = 6

1. Check whether the cables of phase C in cabinet G2 are properly connected. If

not, repair them.

2. Check whether the temperature sensors for the cable connectors of phase C in
cabinet G2 are faulty. If yes, replace them.

3. If the fault persists, contact the vendor or technical support.

Cause ID = 7

1. Check whether the front-row cables of phase A in cabinet G3 are properly

connected. If not, repair them.

2. Check whether the temperature sensors for the front-row cable connectors of
phase A in cabinet G3 are faulty. If yes, replace them.

3. If the fault persists, contact the vendor or technical support.

Cause ID = 8

1. Check whether the front-row cables of phase B in cabinet G3 are properly

connected. If not, repair them.

2. Check whether the temperature sensors for the front-row cable connectors of
phase B in cabinet G3 are faulty. If yes, replace them.

3. If the fault persists, contact the vendor or technical support.

Cause ID = 9

1. Check whether the front-row cables of phase C in cabinet G3 are properly

connected. If not, repair them.

2. Check whether the temperature sensors for the front-row cable connectors of
phase C in cabinet G3 are faulty. If yes, replace them.

3. If the fault persists, contact the vendor or technical support.

Cause ID = 10

1. Check whether the back-row cables of phase A in cabinet G1 are properly

connected. If not, repair them.

2. Check whether the temperature sensors for the back-row cable connectors of
phase A in cabinet G1 are faulty. If yes, replace them.

3. If the fault persists, contact the vendor or technical support.

Cause ID = 11

1. Check whether the back-row cables of phase B in cabinet G1 are properly

connected. If not, repair them.

2. Check whether the temperature sensors for the back-row cable connectors of
phase B in cabinet G1 are faulty. If yes, replace them.

3. If the fault persists, contact the vendor or technical support.

Cause ID = 12

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Smart Transformer Station
Alarm Reference 101 2400 MV Cable Temperature Anomaly Warning

1. Check whether the back-row cables of phase C in cabinet G1 are properly

connected. If not, repair them.

2. Check whether the temperature sensors for the back-row cable connectors of
phase C in cabinet G1 are faulty. If yes, replace them.

3. If the fault persists, contact the vendor or technical support.

Cause ID = 13

1. Check whether the back-row cables of phase A in cabinet G3 are properly

connected. If not, repair them.

2. Check whether the temperature sensors for the back-row cable connectors of
phase A in cabinet G3 are faulty. If yes, replace them.

3. If the fault persists, contact the vendor or technical support.

Cause ID = 14

1. Check whether the back-row cables of phase B in cabinet G3 are properly

connected. If not, repair them.

2. Check whether the temperature sensors for the back-row cable connectors of
phase B in cabinet G3 are faulty. If yes, replace them.

3. If the fault persists, contact the vendor or technical support.

Cause ID = 15

1. Check whether the back-row cables of phase C in cabinet G3 are properly

connected. If not, repair them.

2. Check whether the temperature sensors for the back-row cable connectors of
phase C in cabinet G3 are faulty. If yes, replace them.

3. If the fault persists, contact the vendor or technical support.

1. Check whether the front-row cables of phase A in cabinet G1 are properly

connected. If not, repair them.
2. Check whether the temperature sensors for the front-row cable connectors of
phase A in cabinet G1 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

1. Check whether the front-row cables of phase B in cabinet G1 are properly

connected. If not, repair them.
2. Check whether the temperature sensors for the front-row cable connectors of
phase B in cabinet G1 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

1. Check whether the front-row cables of phase C in cabinet G1 are properly

connected. If not, repair them.
2. Check whether the temperature sensors for the front-row cable connectors of
phase C in cabinet G1 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

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Smart Transformer Station
Alarm Reference 101 2400 MV Cable Temperature Anomaly Warning

1. Check whether the cables of phase A in cabinet G2 are properly connected. If

not, repair them.
2. Check whether the temperature sensors for the cable connectors of phase A
in cabinet G2 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

1. Check whether the cables of phase B in cabinet G2 are properly connected. If

not, repair them.
2. Check whether the temperature sensors for the cable connectors of phase B
in cabinet G2 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

1. Check whether the cables of phase C in cabinet G2 are properly connected. If

not, repair them.
2. Check whether the temperature sensors for the cable connectors of phase C
in cabinet G2 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

1. Check whether the front-row cables of phase A in cabinet G3 are properly

connected. If not, repair them.
2. Check whether the temperature sensors for the front-row cable connectors of
phase A in cabinet G3 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

1. Check whether the front-row cables of phase B in cabinet G3 are properly

connected. If not, repair them.
2. Check whether the temperature sensors for the front-row cable connectors of
phase B in cabinet G3 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

1. Check whether the front-row cables of phase C in cabinet G3 are properly

connected. If not, repair them.
2. Check whether the temperature sensors for the front-row cable connectors of
phase C in cabinet G3 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

1. Check whether the back-row cables of phase A in cabinet G1 are properly

connected. If not, repair them.
2. Check whether the temperature sensors for the back-row cable connectors of
phase A in cabinet G1 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

1. Check whether the back-row cables of phase B in cabinet G1 are properly

connected. If not, repair them.
2. Check whether the temperature sensors for the back-row cable connectors of
phase B in cabinet G1 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

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Smart Transformer Station
Alarm Reference 101 2400 MV Cable Temperature Anomaly Warning

1. Check whether the back-row cables of phase C in cabinet G1 are properly

connected. If not, repair them.
2. Check whether the temperature sensors for the back-row cable connectors of
phase C in cabinet G1 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

1. Check whether the back-row cables of phase A in cabinet G3 are properly

connected. If not, repair them.
2. Check whether the temperature sensors for the back-row cable connectors of
phase A in cabinet G3 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

1. Check whether the back-row cables of phase B in cabinet G3 are properly

connected. If not, repair them.
2. Check whether the temperature sensors for the back-row cable connectors of
phase B in cabinet G3 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

1. Check whether the back-row cables of phase C in cabinet G3 are properly

connected. If not, repair them.
2. Check whether the temperature sensors for the back-row cable connectors of
phase C in cabinet G3 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

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Smart Transformer Station
Alarm Reference 102 2401 MV Cable Temperature Anomaly Alarm

102 2401 MV Cable Temperature

Anomaly Alarm

Alarm Attribute
Alarm Alarm Name Alarm Introduced Since
ID Severity

2401 MV Cable Temperature Major FusionSolar

Anomaly Alarm V800R025C91

Possible Cause
Cause ID Possible Cause

1 1. The front-row cable of phase A in cabinet G1 is loosely

connected to a severe extent that causes ultra-high
temperature.
2. The temperature sensor for the front-row cable
connector of phase A in cabinet G1 is faulty.

2 1. The front-row cable of phase B in cabinet G1 is loosely

connected to a severe extent that causes ultra-high
temperature.
2. The temperature sensor for the front-row cable
connector of phase B in cabinet G1 is faulty.

3 1. The front-row cable of phase C in cabinet G1 is loosely

connected to a severe extent that causes ultra-high
temperature.
2. The temperature sensor for the front-row cable
connector of phase C in cabinet G1 is faulty.

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Smart Transformer Station
Alarm Reference 102 2401 MV Cable Temperature Anomaly Alarm

Cause ID Possible Cause

4 1. The cable of phase A in cabinet G2 is loosely connected

to a severe extent that causes ultra-high temperature.
2. The temperature sensor for the cable connector of phase
A in cabinet G2 is faulty.

5 1. The cable of phase B in cabinet G2 is loosely connected

to a severe extent that causes ultra-high temperature.
2. The temperature sensor for the cable connector of phase
B in cabinet G2 is faulty.

6 1. The cable of phase C in cabinet G2 is loosely connected

to a severe extent that causes ultra-high temperature.
2. The temperature sensor for the cable connector of phase
C in cabinet G2 is faulty.

7 1. The front-row cable of phase A in cabinet G3 is loosely

connected to a severe extent that causes ultra-high
temperature.
2. The temperature sensor for the front-row cable
connector of phase A in cabinet G3 is faulty.

8 1. The front-row cable of phase B in cabinet G3 is loosely

connected to a severe extent that causes ultra-high
temperature.
2. The temperature sensor for the front-row cable
connector of phase B in cabinet G3 is faulty.

9 1. The front-row cable of phase C in cabinet G3 is loosely

connected to a severe extent that causes ultra-high
temperature.
2. The temperature sensor for the front-row cable
connector of phase C in cabinet G3 is faulty.

10 1. The back-row cable of phase A in cabinet G1 is loosely

connected to a severe extent that causes ultra-high
temperature.
2. The temperature sensor for the back-row cable connector
of phase A in cabinet G1 is faulty.

11 1. The back-row cable of phase B in cabinet G1 is loosely

connected to a severe extent that causes ultra-high
temperature.
2. The temperature sensor for the back-row cable connector
of phase B in cabinet G1 is faulty.

12 1. The back-row cable of phase C in cabinet G1 is loosely

connected to a severe extent that causes ultra-high
temperature.
2. The temperature sensor for the back-row cable connector
of phase C in cabinet G1 is faulty.

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Smart Transformer Station
Alarm Reference 102 2401 MV Cable Temperature Anomaly Alarm

Cause ID Possible Cause

13 1. The back-row cable of phase A in cabinet G3 is loosely

connected to a severe extent that causes ultra-high
temperature.
2. The temperature sensor for the back-row cable connector
of phase A in cabinet G3 is faulty.

14 1. The back-row cable of phase B in cabinet G3 is loosely

connected to a severe extent that causes ultra-high
temperature.
2. The temperature sensor for the back-row cable connector
of phase B in cabinet G3 is faulty.

15 1. The back-row cable of phase C in cabinet G3 is loosely

connected to a severe extent that causes ultra-high
temperature.
2. The temperature sensor for the back-row cable connector
of phase C in cabinet G3 is faulty.

Suggestion
Cause ID = 1
1. Check whether the front-row cables of phase A in cabinet G1 are properly
connected. If not, repair them.
2. Check whether the temperature sensors for the front-row cable connectors of
phase A in cabinet G1 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 2
1. Check whether the front-row cables of phase B in cabinet G1 are properly
connected. If not, repair them.
2. Check whether the temperature sensors for the front-row cable connectors of
phase B in cabinet G1 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 3
1. Check whether the front-row cables of phase C in cabinet G1 are properly
connected. If not, repair them.
2. Check whether the temperature sensors for the front-row cable connectors of
phase C in cabinet G1 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 4
1. Check whether the cables of phase A in cabinet G2 are properly connected. If
not, repair them.

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Smart Transformer Station
Alarm Reference 102 2401 MV Cable Temperature Anomaly Alarm

2. Check whether the temperature sensors for the cable connectors of phase A in
cabinet G2 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 5
1. Check whether the cables of phase B in cabinet G2 are properly connected. If
not, repair them.
2. Check whether the temperature sensors for the cable connectors of phase B in
cabinet G2 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 6
1. Check whether the cables of phase C in cabinet G2 are properly connected. If
not, repair them.
2. Check whether the temperature sensors for the cable connectors of phase C in
cabinet G2 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 7
1. Check whether the front-row cables of phase A in cabinet G3 are properly
connected. If not, repair them.
2. Check whether the temperature sensors for the front-row cable connectors of
phase A in cabinet G3 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 8
1. Check whether the front-row cables of phase B in cabinet G3 are properly
connected. If not, repair them.
2. Check whether the temperature sensors for the front-row cable connectors of
phase B in cabinet G3 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 9
1. Check whether the front-row cables of phase C in cabinet G3 are properly
connected. If not, repair them.
2. Check whether the temperature sensors for the front-row cable connectors of
phase C in cabinet G3 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 10
1. Check whether the back-row cables of phase A in cabinet G1 are properly
connected. If not, repair them.
2. Check whether the temperature sensors for the back-row cable connectors of
phase A in cabinet G1 are faulty. If yes, replace them.

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Smart Transformer Station
Alarm Reference 102 2401 MV Cable Temperature Anomaly Alarm

3. If the fault persists, contact the vendor or technical support.

Cause ID = 11
1. Check whether the back-row cables of phase B in cabinet G1 are properly
connected. If not, repair them.
2. Check whether the temperature sensors for the back-row cable connectors of
phase B in cabinet G1 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 12
1. Check whether the back-row cables of phase C in cabinet G1 are properly
connected. If not, repair them.
2. Check whether the temperature sensors for the back-row cable connectors of
phase C in cabinet G1 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 13
1. Check whether the back-row cables of phase A in cabinet G3 are properly
connected. If not, repair them.
2. Check whether the temperature sensors for the back-row cable connectors of
phase A in cabinet G3 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 14
1. Check whether the back-row cables of phase B in cabinet G3 are properly
connected. If not, repair them.
2. Check whether the temperature sensors for the back-row cable connectors of
phase B in cabinet G3 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 15
1. Check whether the back-row cables of phase C in cabinet G3 are properly
connected. If not, repair them.
2. Check whether the temperature sensors for the back-row cable connectors of
phase C in cabinet G3 are faulty. If yes, replace them.
3. If the fault persists, contact the vendor or technical support.

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Smart Transformer Station 103 2402 Communication Error of MV Cable
Alarm Reference Temperature Monitoring Device

103 2402 Communication Error of

MV Cable Temperature Monitoring Device

Alarm Attribute
Alarm Alarm Name Alarm Introduced Since
ID Severity

2402 Communication Error of Minor FusionSolar

MV Cable Temperature V800R025C91
Monitoring Device

Possible Cause
Cause ID Possible Cause

1 The communication is abnormal between the MV cable

temperature monitoring device and the temperature
sensors for the front-row cable connectors of phase A in
cabinet G1.

2 The communication is abnormal between the MV cable

temperature monitoring device and the temperature
sensors for the front-row cable connectors of phase B in
cabinet G1.

3 The communication is abnormal between the MV cable

temperature monitoring device and the temperature
sensors for the front-row cable connectors of phase C in
cabinet G1.

4 The communication is abnormal between the MV cable

temperature monitoring device and the temperature
sensors for the cable connectors of phase A in cabinet G2.

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Smart Transformer Station 103 2402 Communication Error of MV Cable
Alarm Reference Temperature Monitoring Device

Cause ID Possible Cause

5 The communication is abnormal between the MV cable

temperature monitoring device and the temperature
sensors for the cable connectors of phase B in cabinet G2.

6 The communication is abnormal between the MV cable

temperature monitoring device and the temperature
sensors for the cable connectors of phase C in cabinet G2.

7 The communication is abnormal between the MV cable

temperature monitoring device and the temperature
sensors for the front-row cable connectors of phase A in
cabinet G3.

8 The communication is abnormal between the MV cable

temperature monitoring device and the temperature
sensors for the front-row cable connectors of phase B in
cabinet G3.

9 The communication is abnormal between the MV cable

temperature monitoring device and the temperature
sensors for the front-row cable connectors of phase C in
cabinet G3.

10 The communication is abnormal between the MV cable

temperature monitoring device and the temperature
sensors for the back-row cable connectors of phase A in
cabinet G1.

11 The communication is abnormal between the MV cable

temperature monitoring device and the temperature
sensors for the back-row cable connectors of phase B in
cabinet G1.

12 The communication is abnormal between the MV cable

temperature monitoring device and the temperature
sensors for the back-row cable connectors of phase C in
cabinet G1.

13 The communication is abnormal between the MV cable

temperature monitoring device and the temperature
sensors for the back-row cable connectors of phase A in
cabinet G3.

14 The communication is abnormal between the MV cable

temperature monitoring device and the temperature
sensors for the back-row cable connectors of phase B in
cabinet G3.

15 The communication is abnormal between the MV cable

temperature monitoring device and the temperature
sensors for the back-row cable connectors of phase C in
cabinet G3.

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Smart Transformer Station 103 2402 Communication Error of MV Cable
Alarm Reference Temperature Monitoring Device

Cause ID Possible Cause

16 The communication between the MV cable temperature

monitoring device and the main control is abnormal.

Suggestion
Cause ID = 1
1. Check whether the temperature sensors for the front-row cable connectors of
phase A in cabinet G1 are faulty. If yes, replace them.
2. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 2
1. Check whether the temperature sensors for the front-row cable connectors of
phase B in cabinet G1 are faulty. If yes, replace them.
2. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 3
1. Check whether the temperature sensors for the front-row cable connectors of
phase C in cabinet G1 are faulty. If yes, replace them.
2. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 4
1. Check whether the temperature sensors for the cable connectors of phase A in
cabinet G2 are faulty. If yes, replace them.
2. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 5
1. Check whether the temperature sensors for the cable connectors of phase B in
cabinet G2 are faulty. If yes, replace them.
2. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 6

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Smart Transformer Station 103 2402 Communication Error of MV Cable
Alarm Reference Temperature Monitoring Device

1. Check whether the temperature sensors for the cable connectors of phase C in
cabinet G2 are faulty. If yes, replace them.
2. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 7
1. Check whether the temperature sensors for the front-row cable connectors of
phase A in cabinet G3 are faulty. If yes, replace them.
2. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 8
1. Check whether the temperature sensors for the front-row cable connectors of
phase B in cabinet G3 are faulty. If yes, replace them.
2. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 9
1. Check whether the temperature sensors for the front-row cable connectors of
phase C in cabinet G3 are faulty. If yes, replace them.
2. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 10
1. Check whether the temperature sensors for the back-row cable connectors of
phase A in cabinet G1 are faulty. If yes, replace them.
2. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 11
1. Check whether the temperature sensors for the back-row cable connectors of
phase B in cabinet G1 are faulty. If yes, replace them.
2. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 12
1. Check whether the temperature sensors for the back-row cable connectors of
phase C in cabinet G1 are faulty. If yes, replace them.

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Smart Transformer Station 103 2402 Communication Error of MV Cable
Alarm Reference Temperature Monitoring Device

2. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 13
1. Check whether the temperature sensors for the back-row cable connectors of
phase A in cabinet G3 are faulty. If yes, replace them.
2. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 14
1. Check whether the temperature sensors for the back-row cable connectors of
phase B in cabinet G3 are faulty. If yes, replace them.
2. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 15
1. Check whether the temperature sensors for the back-row cable connectors of
phase C in cabinet G3 are faulty. If yes, replace them.
2. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
3. If the fault persists, contact the vendor or technical support.
Cause ID = 16
1. Check whether the communications cable is damaged. If yes, replace the cable.
2. Check whether the terminal is secured. If not, secure the terminal.
3. Check whether the temperature monitoring device in the ring main unit is
faulty. If yes, replace it.
4. If the fault persists, contact the vendor or technical support.

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