FOMS for
Metering works
Background Tender
CSD manages supply of software, design, application
Customer supply Division development,
PUB Manages installation and commissioning and
1.7 million water meters Receives 8k Field Order/Month subsequent maintenance of a FOMS
10 k expected for both
AMI and Non-AMI Meters 1. Create Meter Devices
2. Automate Receipt, Tracking, Closure of
Install 309100 Every 1 hr readings Field Orders
Smart Water Meters by 2024 Alerts near real time FOMS
Improve Efficiency in
6 Types 1. responding, 2. Completing FO,
1. investigation, 2. pre-installation check, 3. minimize Human errors,
3. meter installation, 4. post-installation check, 4.use data for future analytical purpose
5. meter replacement and 6. meter removal
works 2.4 . supply a Commercial Off The Shelf (COTS)
Work Orders software
1. Letters with necessary config, customize, to meet
2. Emails req
Received through 3. MDMS (CRMS, Billing) 2.5 provide the list of all software licenses and
quantity
Currently Its manual 2.6 System shall be accessible through web-
based browsers
2.7 purchase and keep current the annual
maintenance
for all software(s)
2.8. Design, setup, harden according to PUB IT
hardening guide
Conduct requirements gathering sessions,
confirm requirements - wireframes, Functional
design spec, Technical design arch, - Board
Review and signoff
1. Requirements Gathering - Interface design
come up with
System Interface Design Spec
2. Perform System Integration
3. Perform system quality assurance test and
UAT
4. Implement system as per the security
requirements
5. Provision of application maintenance and
support
6. Prepare user training guide
7. system availability requirements, design the
backup strategy, RPO, RTO
1. provide helpdesk support
2. maintain an office in Singapore
3. shall setup and maintain a Development
Environment at their
own premises
4. provide TWO (2) notebooks (SEED
notebook), for access
the GCC Portal, config VM, copy data etc
during Commissioning and Maintenance phase
5. Conduct formal detailed solution review with
the Board’s
project team and users to validate and confirm
the business, functional, technical & user
requirements for Sign Off
6. conduct source code review, penetration
tests and
vulnerability scans
7. Provide user roles and position mapping
matrix to be setup in PUB’s User Access
Request System (UARS).
2.10 (page 7): provide application resource
monitoring reports and analysis -reports shall
facilitate capacity planning,
maintenance, and tuning
2.11 train and handover the FOMS system
Key Milestones
4. GENERAL FUNCTIONAL REQUIREMENTS
P9-12
5. Reports
Part A - 18 Months
SERVICES 6. System Integration and Interfaces
Commissioning Phase
TECHNICAL AND NON-FUNCTIONAL
7. Commissioning Phase
REQUIREMENTS - PART A
8. Software Requirements
9. GCC
10. Requirements Gathering
11. USER INTERFACE AND DESIGN
REQUIREMENTS
12. AUTHENTICATION AND AUTHORISATION
13. SYSTEM INTEGRATION AND INTERFACE
REQUIREMENTS
14. TECHNICAL ARCHITECTURE REQUIREMENTS
15. ENVIRONMENT
16. UAT ENVIRONMENT
17. INSTALLATION AND DEPLOYMENT
18. DATA BACKUP AND RECOVERY
REQUIREMENTS
19. SYSTEM PERFORMANCE REQUIREMENTS
20. SYSTEM AVAILABILITY REQUIREMENTS
21. SYSTEM ARCHIVAL AND HOUSEKEEPING
Scope of Work REQUIREMENTS
22. SYSTEM ACCEPTANCE TESTS
23. INTEGRATION TESTING
24. USER ACCEPTANCE TESTING (UAT)
25. UAT SIGN-OFF DATE
26. SYSTEM PERFORMANCE TESTS
27. COMPATIBILITY/PORTABILITY TEST
28. CONTRACTOR CERTIFICATION
29. SYSTEMS INSTALLATION
30. TRAINING REQUIREMENTS
31. SYSTEM COMMISSIONING
32. SYSTEM MONITORING
33. APPLICATION MAINTENANCE AND
SUPPORT SERVICES
p51 to 56
Part B - 36 Months 34. PROBLEM ANALYSIS, RESOLUTION AND
Appl Maintenance and MANAGEMENT
Support Services p56 to 61
35.
Part C
System Change Request
360 Man days
