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UNIVERSITY OF EMBU
2019/2020 ACADEMIC YEAR
FIRST SEMESTER EXAMINATION
SECOND YEAR EXAMINATION FOR THE DEGREE OF BACHELOR OF SCIENCE
AND BACHELOR OF SCIENCE IN COMPUTER SCIENCE
CSC 212: SYSTEMS ANALYSIS AND DESIGN
DATE: JANUARY 8, 2020 TIME: 8.30 - 10.30 AM
INSTRUCTIONS:
Answer Question ONE and ANY other two Questions
QUESTION ONE (30 MARKS)
a) In the context of information systems, explain two characteristics of a system (4 marks)
b) An information system is essentially a group of components working together to capture and
deliver information to users. Explain two of its major components (4 marks)
c) Explain the following terms as used during systems analysis project
i) .prototyping (2marks)
ii) fact-finding (2marks)
d) The system analyst is sure to confront a number of problems including resolving conflict
user
objectives. Identify and explain any three other problems (6 marks)
e) There are a number of categories of system users with whom the system analyst may interact
with during information gathering process. Describe three of these users (6 marks)
f) Explain about Systems development life cycle in detail (4 marks)
g) Describe the term ?system changeover? and explain the application of any two methods of
system changeover (2 marks)
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QUESTION TWO (20 MARKS)
a) Explain tangible and non-tangible benefits citing an example in each (4 marks)
b) Identify and explain any three skills an analyst should possess (6 marks)
c) Describe the term ?structured analysis?? Explain its importance (4 marks)
d) The DFD and Data Dictionary are some of tools used in stmctured analysis. Explain the
importance of these tools in system analysis pro5ect (6 marks)
QUESTION THREE (20 MARKS)
a) Explain the significance of the following information gathering tools
i) interviews (2 marks)
ii) observation (2 marks)
b) Explain why it important that the analyst learns about an organization's policies and
objectives when carrying out system analysis (4 marks)
c) From the following narrative, constmct an appropriate decision table.
It is necessary to keep good track of stock levels at the warehouse. If the stock level is above
reorder level, then the manager need not worry, but just take note of that. If the stock level and
reorder level are the same, the manager prepares quick orders to keep the stock at desired level
above the reorder level. If however the stock level is below reorder level, there is a serious
mishap and fast orders must be processed. It is not allowed that the level of stock fall below
certain level above the reorder level. The warehouse management allows fortnight reorder only
and during the operation period, no order should be made unless the stock level is below reorder
level (8 marks)
d) Briefly explain the following design tools
i).ERD (2 marks)
ii) DFD (2 marks)
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QUESTION FOUR (20 MARKS)
a) Briefly explain the term ?feasibility study" (2 marks)
b) Explain the appropriateness of economic and behavioral feasibilities (6 marks)
c) Discuss detailed differences between a Data Flow Diagram and an Entity Relationship
Diagram (6 marks)
d) The waterfall model applied to system analysis and design project has a number of
limitations or preferably, criticisms. Explain any three (6 marks)
QUESTION FIVE (20 MARKS)
a) Construct the context diagram and Ievel l DFD for the scenario below
" Students apply for CD rental card. They fill out a form and provide a means of varying their
identity. They are issued a CD rental card. Students rent CDs by giving the clerk their CD rental
card and the CDs. The clerk total the amount of rental, which is received from the students.
Students are given a receipt with the due date on it. A record is created for each item rented.
Students return CDs, if the item is returned late a note and the amount of the late fee is made on
the record. If a student has a late fee, he/she is required to pay the amount the next time an item
is rented. The company has several special policies to provide a competitive edge in the CD
rental market. Once a month the student rental records are reviewed for students who have rented
more than the bonus level, currently set at ksh 50 bonus, students are sent a letter thanking them
for their business as well issuing them several free rental coupons (depending on the amount of
rental for the month). Once a year the student records are examined for students who have rented
more than a yearly bonus level (currently at ksh 250). A letter, free rental coupons and a
certificate for a free CD (if a student has rented over two times the bonus level) are sent to the
student" (15marks)
b) List and explain any s user interface design principles (5 marks)
-END-
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