PASSENGER ITINERARY RECEIPT
PAKISTAN AIRLINES
web : [Link]
PASSENGER NAME : TAIMOOR/AHMAD Child
BOOKING REF. : 98A1ZM
TICKET NUMBER : 214 2428365797
PK SKZ MG ISO: PK 08JUN2025 27460252 NEW AGE
ISSUED BY :
TRAVELS GHOTKI
TOUR CODE :
FCMI : C
FCPI : 0
CPN CR FLT CLS [Link] [Link] [Link] FROM / TO
1 PK 537 U 10.06.2025 20:00 21:05 Sukkur / Karachi-Jinnah
ST [Link] BAG [Link] SEAT NO [Link] [Link] NVB NVA
OK UOW2CH/CH 20KG O 10/06/2025 10/06/2025
ENDORSEMENT/RESTRICTION : NON END/PK ONLY
FARE CALCULATION AREA : SKZ PK KHI56.25UOW2CH NUC56.25END ROE1.000000
TICKET FARE : USD 56.00
EQUIV FARE : PKR 15,840.00
TAX : PKR 20.00 YI PKR 100.00 XZ PKR 900.00 PK PKR 50.00 N9 PKR 500.00 SP
SURCHARGE I : PKR 500.00 YQ
AIRLINE FEE : PKR 792.00 Surcharge II (Suggested Service Fee))
TOTAL : PKR 18,702.00
PAYMENT : INV
PAKISTAN AIRLINES : FFC
TAX OFFICE / TAX NO : /
Bag Allowance
Flight Notes
PK 537 20 KG
Pakistan International Airlines
IMPORTANT INFORMATION FOR TRAVELLERS. PLEASE READ
A) Free Baggage Allowance:(Entitlement as per above booking)
- 30 KG and below = 1 Piece, Above 30 KG = 2 Pieces
- For more information about Free Baggage allowance please visit [Link]
B) Hand Carry:
Economy Class: 7 KG Max. (38L, 22W & 55H) 115 CM on Domestic & International.
Executive Economy Class: 12 KG Max. 01 piece of 7 KG (38L, 22W & 55H) 115 CM and one small Brief Case of 5 KG
on Domestic & International.
C) Contract of Carriage: In addition, this ticket is governed by the applicable law and the conditions of carriage of
PIACL: [Link]
D) ATTENTION:
i) PIA advises its esteemed passengers not to keep any valuable items like jewellery, cash, mobile phone, I-Pad,
camera, etc. in checked baggage at the time of check-in. You may place your valuables in hand carry.
ii) In case, you like to book your hand carry, please ensure that valuables are removed.
E) Deadlines for checking in Passengers and Baggage
a) Domestic flights will be closed for check-in 45 minutes before schedule time of departure.
b) International flights will be closed for check-in 1hr 15 minutes before schedule time of departure.
For further details, please visit [Link]
The purpose of check-in deadline is to ensure that flights depart on time. Please make sure you are already checked-
in before these applicable deadlines.
F) Please note that the boarding gates close 15 minutes before departure.
G) All valuable guests are requested to provide their mobile contact details to avoid any inconvenience
and advance information in case of schedule change.
Contact Us: +92 21 111-786-786 or visit: [Link] contact-us
AIR PASSENGER RIGHTS
In order to compensate its passengers in the event of denied boarding, flight cancellations/delays, PIA is
implementing following Air Passenger Rights with immediate effect.
INTERNATIONAL FLIGHTS
A. LONG FLIGHT DELAYS
1. In case of flight delay of more than 2 to 4 hours (in proportion to flight distance), the airline shall serve
refreshments / meals to passengers (according to time of day) and offer communication facilities & hotel
accommodation for the night when necessary (e.g. transit passengers / outstation passengers who do not have own
accommodation). [ Article D 12.2.5 & D14 of ANO-001-ATCP-2.0]
2. When the delay is more than 5 hours and the passenger decides to discontinue his journey with the airline, the
airline shall offer full refund of the unutilized ticket. [Article D 13.4 & D14 of ANO-001-ATCP-2.0]
3. The airline liability for damage caused by delay in international carriage by air of passenger is limited to 4,150
Special Drawing Rights (SDR). Nevertheless, the airline shall not be liable for damage if it proves that it took all
measures that could reasonably be required to avoid the damage or that it was impossible for it to take such
measures. Article 19 & 22 (1) of The Montreal Convention, 1999 Rule 19 & 22 (1) of The Fourth Schedule of Carriage
by Air Act, 2012]
B. FLIGHT CANCELLATION
1. Whenever a passenger's flight is cancelled, the operating airline shall give the passenger a choice of either
alternative transport to his final destination / re-routing or full refund of unutilized ticket. [Article D13 of ANO-001-
ATCP-2.0]
2. The airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers /outstation
passengers who do not have own accommodation). [Article D 13 of ANO-001-ATCP-2.0]
3. The airline may also have to compensate the passenger at the same level as for denied boarding, unless it gives
him sufficient advance notice (at least 12 hours prior to flight time). Nevertheless, the airline shall not be liable if it
proves that it took all measures that could reasonably be required to avoid the cancellation or that it was impossible
for it to take such measures. [Article D 13 of ANO-001-ATCP-2.0]
Note: PIA will not provide hotel accommodation to passengers of cancelled flights on the KDU, GIL, and CJL sectors
due to weather conditions and sunset-related operational constraints. Affected passengers are entitled to have 100%
full refund of their cancelled flight tickets, or reconfirmation of their seats on next day’s flights, subject to
availability, without any additional charges.
C. DENIED BOARDING
1. If a passenger reports at the check-in counter before the check-in deadline and fulfills all the requirements but is
denied boarding (due to overbooking), the airline shall give the passenger a choice of either alternative transport to
his final destination / re-routing or full refund of unutilized ticket. [Article D12.3 of ANO-001-ATCP-2.0]
2. In addition to above, if the passenger is not a volunteer, the airline shall pay compensation to passenger
equivalent to 50% of the face value of ticket excluding taxes. The compensation may be halved if the passenger is
not delayed for more than 04 hours with alternative transport arrangement. [Able D12.3 of ANO-001-ATCP-2.0]
3. The airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers / outstation
passengers who do not have own accommodation). [Article D12.3 of ANO-001-ATCP-2.0]
D. BAGGAGE LOSS / DAMAGE / DELAY
1. The airline liability for loss /damage / delay in international carriage of baggage will be determined in line with
Montreal Convention and Warsaw Convention based on merits of each case. [Article 19 & 22 (2) of The Montreal
Convention, 1999 / Rule 19 & 22 (2) of The Fourth Schedule of Carriage by Air Act, 2012]
2. A Property Irregularity Report (PIR) is to be lodged by each passenger to the airline for the missing / delayed /
damaged baggage, immediately on arrival (before exiting terminal building), along with provision of copy of baggage
tag number as evidence / inspection of damaged bag or its contents by airline.
3. Submission of receipts of claimed baggage contents (which are allowed in checked baggage by airline) would
strengthen the lost baggage compensation claim of the passenger.
E. DEATH OR INJURY OF PASSENGERS
1. The carrier is liable for damage sustained in case of death or bodily injury of a passenger upon condition only that
the accident which caused the death or injury took place on board the aircraft or in the course of any of the
operations of embarking or disembarking. [Article 17(1) of The Montreal Convention, 1999 / Rule 17 (1) of The
Fourth Schedule of Carriage by Air Act, 2012]
2. The airline liability is as per Article 21 of The Montreal Convention, 1999 / Rule 21 of The Fourth Schedule of
Carriage by Air Act, 2012.
DOMESTIC FLIGHTS
A. LONG FLIGHT DELAYS
1. In case of flight delay of more than 2 to 4 hours (in proportion to flight distance), the airline shall serve
refreshments / meals to passengers (according to time of day) and offer communication facilities & hotel
accommodation for the night when necessary (e.g. transit passengers / outstation passengers who do not have own
accommodation). [Article D 12.2.5 & D14 of ANO-001-ATCP-2.0]
2. When the delay is more than 5 hours and the passenger decides to discontinue his Journey with the airline, the
airline shall offer full refund of the unutilized ticket. [Article D 13.4 & D14 of ANO-001-ATCP-2.0]
3. The airline liability for damage caused by delay in domestic carriage by air of passenger is limited to proven
damages which may have been sustained due to the delay or an amount representing double the sum paid for the
carriage, whichever amount may be smaller. Nevertheless, the airline shall not be liable for damage if it proves that
it took all measures that could reasonably be required to avoid the damage or that it was impossible for it to take
such measures. [Rule 19 & 22 (1) of The Fifth Schedule of Carriage by Air Act. 2012]
B. FLIGHT CANCELLATION
1. Whenever a passenger s flight is cancelled, the operating airline shall give the passenger a choice of either
alternative transport to his final destination / re-routing or full refund of unutilized ticket. [Article D13 of ANO-001-
ATCP-2.0]
2. The airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers / outstation
passengers who do not have own accommodation). [Article D 13 of ANO-001-ATCP-2.0]
3. The airline may also have to compensate the passenger at the same level as for denied boarding, unless it gives
him sufficient advance notice (at least 12 hours prior to fight time). Nevertheless, the airline shall not be liable if it
proves that it took all measures that could reasonably be required to avoid the cancellation or that it was impossible
for it to take such measures. [Article D 13 of ANO-001-ATCP-2.0]
C. DENIED BOARDING
1. If a passenger reports at the airline check-in counter before the check-in deadline and fulfills all the requirements
but is denied boarding (due to overbooking), the airline shall give the passenger a choice of either alternative
transport to his final destination / re-routing or full refund of unutilized ticket. [Article D12.3 of ANO-001-ATCP-2 0]
2. In addition to above if the passenger is not a volunteer, the airline shall pay compensation to passenger
equivalent to 50% of the face value of ticket excluding taxes. The compensation may be halved if the passenger is
not delayed for more than 04 hours with alternative transport arrangement. [Article D12.3 of ANO-001-ATCP-2.0]
3. The airline shall offer hotel accommodation for the night when necessary (e.g. transit passengers / outstation
passengers who do not have own accommodation). [Article D12.3 of ANO-001-ATCP-2.0]
D. BAGGAGE LOSS / DAMAGE
1. The airline liability for loss / damage in domestic carriage of baggage is limited to PKR 1,000/= per kilogram.
[Rule 22 (2) of The Fifth Schedule of Carriage by Air Act, 2012]
2. A Property Irregularity Report (PIR) is to be lodged by each passenger to the airline for the missing / damaged
baggage, immediately on arrival (before exiting terminal building), along with provision of copy of baggage tax
number as evidence / inspection of damaged bag or its contents by airline. Submission of receipts of claimed
baggage contents (which are allowed in checked baggage by airline) would strengthen the lost baggage
compensation claim of the passenger.
E. DEATH OR INJURY OF PASSENGERS
1. The carrier is liable for damage sustained in case of death or bodily injury of a passenger upon condition only that
the accident which caused the death or injury took place on board the aircraft or in the course of any of the
operations of embarking or disembarking. [Rule 17 (1) of The Fifth Schedule of Carriage by Air Act, 2012]
2. The airline liability is as per Article 21 of The Fifth Schedule of Carriage by Air Act, 2012.
