A
“A STUDY ON CUSTOMER SATISFACTION
AT RELIANCE LIFE INSURANCE”
A PROJECT REPORT
Submitted by
“KASHISH BAIN”
In partial fulfillment for the award of the degree
Of
MASTER OF BUSINESS ADMINISTRATION
SUBMITTED TO SUBMITTED BY
DR. MOHD. ASHFAQ SIDDIQUI KASHISH BAIN
HOD MBA MBA IST SEM
This is to certify that the project entitled “A STUDY ON
CUSTOMER SATISFACTION AT RELIANCE LIFE INSURANCE”
is the bona fide work carried out by “KASHISH BAIN” student of MBA
ISTsem “RANI AWANTI BAI LODHI STATE UNIVERSITY SAGAR
M.P.”during the year DEC-2024, for the partial fulfillment of the
requirements for the award of the degree of MASTER OF BUSINESS
ADMINISTRATION and that the project has not formed the basis for the
award previously of any degree, diploma, associate ship, fellowship or any
other similar title.
PROJECT GUIDE HOD EXAMINER
DECLARATION
I hereby declare that the project report entitled A study on “A STUDY
ON CUSTOMER SATISFACTION AT RELIANCE LIFE
INSURANCE” under the guidance of Dr. Mohd. Ashfaq Siddiqui submitted
in partially fulfillment of the requirement for the award of degree of Master of
Business Administration to “RANI AVANTI BAI LODHI STATE
UNIVERSITY SAGAR M.P.” is my original work and not submitted for the
award of any degree, diploma to any other institution/organization or university by
any other person.
KASHISH BAIN
MBA IST SEM
ACKNOWLEDGEMENT
We are extremely grateful to Dr. Mohd.Ashfaq Siddiqui and all the staff
member of our college for their valuable guidance throughout the tenure of this
project.
We extend our sincere thanks to all faculties in our college. We extended our
sincere thanks to all staff of INFINITY MANAGEMENT & ENGINEERING
COLLEGE, SAGAR MP for giving us an opportunity to carry out the project work
in their organization.
We express our deep sense of regards of respected teachers, colleagues,
friends and those who helped us directly and indirectly who has contributed in
numerous ways to the development of our project.
We also acknowledge our thanks to Dr. Mohd. Ashfaq Siddiqui (HOD)
that gave us moral support and a chance to be a part of marketing world in the very
beginning of our careers.
KASHISH BAIN
MBA IST SEM