Job Description

Please work with your HR and Compensation Business Partners to finalize ALL job
descriptions

Job Title: Senior Associate – Corporate Security and Safety Business Area: Corporate Services
To be filed out by Compensation:

Job Code: Job Tier: Job Family:

Company Overview:
TIAA was founded by the Carnegie Foundation in 1918 to help teachers retire with dignity by providing guaranteed retirement
income and life insurance. That mission grew to include those in healthcare and more, creating reliable income for their
futures while they work to make a difference today. TIAA’s commitment to doing the right thing—for customers, employees
and communities—has never wavered, and is why today, we are an industry leader in building financially sound futures. With
204 offices in 23 countries, 15000+ client institutions and 5 million unique customers, and around 15000 employees globally,
TIAA has over $1.3 Trillion in assets under management. In 2014 it acquired Nuveen creating one of the industry’s largest and
most diversified investment organisations.
TIAA is the #1 not-for-profit retirement market provider in assets and participant accounts and among the highest rated
insurance companies in the US.
It is also the #1 manager of farmland assets and a Top 5 largest commercial real estate manager worldwide.

TIAA Global Business Services (India) delivers high-quality global technology, operations and shared services to TIAA’s
businesses and associates. At our offices in Mumbai and Pune, associates work closely with colleagues in the U.S. and around
the world to meet the needs of our ever-growing client base. Our goal is to reduce risk and focus on efficiency and innovation
and contribute to new technologies. We believe in a collaborative, engaged and high performing culture which foster growth
and innovation. We strive to create an environment where employees feels comfortable in expressing their views and foster a
culture of inclusion, diversity and equity

Function Overview: The Safety and Security function is committed to taking appropriate measures to develop, implements
and maintain a well-balanced security program safety and security programs and related activities; to ensure that an
adequate level of protection exists for all of the Firm’s assets at all corporate and regional locations.
This role will be extensively working with Global Security Technology team. The team is responsible for the design, installation
and integration of security systems equipment including, but not limited to, Access Control/Intrusion Detection and CCTV
Surveillance systems. The role will include process and system improvement efforts to improve the overall performance of the
system and the Technical Security team.

Key Duties & Responsibilities: List up to 5 key duties and responsibilities, management responsibilities and time spent (if applicable)

 Manage installation of approved physical security system hardware, including, but not limited to, access control
devices, intrusion detection devices, CCTV, and other components of physical security systems.
 Design of physical security system for new construction, expansion and retrofit projects.
 Preparation of security design standards, typical drawings, and technical specification documents for projects for the
purposes of pricing by approved vendors. Review and provide quality assurance of vendor quotes. Submission of
complete and accurate vendor quote packages to the Infrastructure Technical Project Manager for inclusion in project
requisitions.
 Project management of multiple, concurrent security system installation projects and vendors.
 Subject Matter Expert for physical security system testing and acceptance, and assuring operational readiness at
project completion.
 Reporting vendor performance metrics regarding system installation, service delivery, and equipment availability /
reliability
 Provide Technical support to Physical Security Team
 Coordination with remote teams for programming, testing and commissioning
 Process improvement initiatives and system enhancements.

Provides support for other locations when necessary. Required Skills –

Confidential (C)
  Similar skills as required for currnet role (mentioned in Job Requirements And Qualifications)

Management/Leadership Responsibility: Is management of people a primary focus of the role? If so, how many direct
and indirect employees are managed? Do any of them manage a function or process?
 The Security System Engineer will be responsible for the continuous review of existing standards and to stay
abreast of developments in new technology that will enhance the physical security of TIAA offices.

Business or Industry Expertise: Describe the degree of knowledge and understanding required of TIAA’s business and
industry, commercial environment and of competitors products and services.
 Good knowledge of CCTV systems, recorders and controller servers, preferably Verint; but similar experience with
other cameras systems such as Genetec, March Networks, etc
 Good knowledge of access control systems, and a good knowledge of how this relates to the hardware (readers,
panels, alarms … etc) and networking, and preferably Lenel
 General understanding of intercom systems and preferably Zenitel/Stentofon
 General understanding of visitor management systems such as Hello Systems Lobbe Suite
 Good general knowledge of high-level server information, such as the ability to check on and stop or start specific
services, do cleanup ,etc.
 Knowledge of CCTV and Access Control hardware wiring
 Technical writing and process skills
 Attention to detail and the ability to stay engaged during repetitive, detail-oriented tasks

Interactions / Interpersonal Skills: Describe the nature and level of interactions this job has with others, both internally
and externally. Explain any specific interpersonal skills necessary to successfully perform this role (i.e., negotiation skills,
represents business at external events or to governmental bodies, etc. ).
 Self-starter who works well in a collaborative environment
 Ability to self-motivate.
 Strong decision making and analytical skills
 Collaborates with cross functional stake holders and consultants across the company.
 Good People Management skills
 Ability to integrat in international work enviroment

Job Requirements And Qualifications: Indicate the minimum and preferred education and experience for the job and any
licenses and certifications required

Required Education: Technical Bachelor Degree in Computer Science, Electrical or

Electronics Engineering/ Telecommuncations or
security technology Field

Preferred Education: Technical Bachelor Degree in Computer Science, Electrical or

Electronics Engineering/ Telecommuncations or
security technology Field

Required Experience: 5-10 years Minimum 5-6 years of work experience as Security
System Engineer or similar position

Preferred Experience: 5-10 years Minimum 5-6 years of working in corporate Security
Function in similar role in IT/ ITES industry
Knowledge of Lenel, Verint, Hello Systems, Zenitel etc.
Skills and Abilities: Comfortable working in windows server environment
4+ years security device installation experience

Other Lenel and Verint certified.

Required Licenses/Certifications:

Please work with your HR and Compensation Business Partners to finalize ALL job descriptions.”

Confidential (C)