Data and File Storage Allocations

Copyright © Walid El Horr 1

• Storage Capacity

• Data and File Storage Allocations

• Big Object Storage

• Viewing Storage Usage

• Increasing Storage

• Storage Considerations

• Salesforce record size overview

Copyright © Walid El Horr 2

• Data Storage – allocated space used to store Standard and Custom object records

• File Storage – allocated space to store files and attachments. It includes:

• Files in attachments and in Files home

• Salesforce CRM Content

• Chatter files (including user photos)

• The Documents tab

• the custom File field on Knowledge articles

• Site.com assets.

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Storage Capacity
Data Storage – allocated space used to store Standard and Custom object records. It includes the following:

• Accounts • Contacts • Google docs • Orders

• Article types • Contracts • Ideas • Quotes

• Article type translations • Custom objects • Leads • Quote Template Rich Text

• Campaigns • Data translations • List Email • Solutions

• Campaign Members • Email messages • Notes • Tags: Unique tags

• Cases • Events • Opportunities • Tasks

• Case Teams • Forecast items • Opportunity Splits • All objects tied to Field

Service enablement

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Storage Capacity
• Data Storage and File Storage for your org are calculated by a base allocation based on your Salesforce edition
plus a per-user allocation multiplied by the number of standard licensed users in your organization

• If your organization uses custom user licenses, contact your administrator to determine if these licenses provide
additional storage

• File storage and data storage are calculated asynchronously, so if you import or add a large number of records or
files, the change in your org’s storage usage isn’t reflected immediately.

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Data Storage Allocations
Edition Data Storage Allocation per org Data Storage Allocation per user license
Developer 5 MB N/A
Professional 10 GB 20 MB
Enterprise 10 GB 20 MB
Performance 10 GB 120 MB
Unlimited 10 GB 120 MB

Enterprise Edition with 10 standard license users:

• 10 GB baseline Data Storage

• 10 users x 20 MB = 200 MB

• Total = 10.2 GB of Data Storage

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File Storage Allocations
Edition File Storage Allocation per org File Storage Allocation per user license
Developer 20 MB N/A
Professional 10 GB 612 MB
Enterprise 10 GB 2 GB
Performance 10 GB 2 GB
Unlimited 10 GB 2 GB

Enterprise Edition with 10 standard license users:

• 10 GB baseline File Storage

• 10 users x 2 GB = 20 GB

• Total = 30 GB of File Storage

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Big Object Storage
• All editions are allocated storage for 1 million big object records per org

• Contact Salesforce to increase the limit

• Big object storage is calculated asynchronously, so new records aren’t immediately reflected

• While big object record limits are not actively monitored, Salesforce reserves the right to enforce the limit if
necessary

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Viewing Storage Usage
• To view your org’s current storage usage from Setup,
enter Storage Usage in the Quick Find box, then select
Storage Usage. You can view:

• The limit, used space and percent used for Data

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Viewing Storage Usage
• To view your org’s current storage usage from Setup,
enter Storage Usage in the Quick Find box, then select
Storage Usage. You can view:

• The limit, used space and percent used for Data

• The amount of storage in use per record type

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Viewing Storage Usage
• To view your org’s current storage usage from Setup,
enter Storage Usage in the Quick Find box, then select
Storage Usage. You can view:

• The limit, used space and percent used for Data

• The amount of storage in use per record type

• The top users according to storage utilization

• The current Big object storage usage

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Viewing Storage Usage
• Under Current Data Storage Usage, and the Current File
Storage Usage the values in the Percent column represent
the percentage of storage in use rather than of all storage
available.
• Notice in this example above how the Percent
• So, let's say there's one photo file in storage and no other values for Photos and Content Bodies add up
file types. The Percent value for that one photo file is 100%. to 100%.
Our one photo file is using all the file storage currently in
use. • Eventhough the file sizes add up to only 475
KB, these files represent 100% of the files
• Add more files of different types, and the percentage is currently using storage.
recalculated.

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Viewing Storage Usage
• Administrators can view storage usage on a user-by-
user basis.

• To view what types of data a particular user is storing:

• Go to the user record

• Click View next to the Used Data Space or Used File

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Viewing Storage Usage
• Data storage and file storage are calculated asynchronously and your org’s storage usage isn’t updated
immediately. Keep this in mind if importing or adding many records or files.

• Individual users can view their own storage usage in their personal information.

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Increasing Storage
When you need more storage, you can increase your storage limit or reduce your storage usage:

• Purchase more storage space, or add user licenses

• Delete outdated records

• Remove any unnecessary attachments

• Delete files in Salesforce CRM Content

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Storage Considerations
When planning your storage needs, keep in mind:

• Person accounts count against both account and contact storage because each person account consists of one
account as well as one contact.

• Archived activities count against storage.

• Active or archived products, price books, price book entries, and assets don’t count against storage.

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Salesforce record size overview
• Most records are roughly 2KB

• When you create an Account, 2KB is used

• Some exceptions!

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Salesforce record size overview
Object Estimated storage Notes
size per record
Person Account 4 KB Junction of two individual records, an Account and a Contact.
Campaigns 8 KB
Campaign Member 1 KB
Article 4 KB May vary based on the content of rich text area (RTA)
fields. Images from (RTA) are stored in file storage area.

For example, 500,000 Person Accounts will require around 2GB of storage.

• Storage needed = (500000 X 4KB)/1024 = 1953.125 MB

• 1953.125 MB/1024 = 1.9073 GB which is around 2GB

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Data and File Storage Allocations

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Copyright © Walid El Horr 19