Dell Unisphere for PowerMax 10.2.0.

x
Installation Guide

October 2024
Rev. 01
Notes, cautions, and warnings

NOTE: A NOTE indicates important information that helps you make better use of your product.

CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.

WARNING: A WARNING indicates a potential for property damage, personal injury, or death.

© 2014 - 2024 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
 Contents

Figures..........................................................................................................................................5

Tables........................................................................................................................................... 6
About this content.....................................................................................................................................................................7

Chapter 1: Pre-installation considerations..................................................................................... 8

Before you begin..................................................................................................................................................................8
Unisphere Initial Setup User........................................................................................................................................8
Local, remote, and embedded installation options.................................................................................................8
Authentication and security........................................................................................................................................ 9
Environment and system requirements........................................................................................................................ 10
Network requirements................................................................................................................................................ 10
Solutions Enabler..........................................................................................................................................................10
Supported PowerMaxOS and HYPERMAX OS versions.................................................................................... 10
Host systems and storage operating environment.............................................................................................. 10
Concurrent users..........................................................................................................................................................10
VMware and Hyper-V guests.................................................................................................................................... 10
Client screen requirements.........................................................................................................................................11
Client browser requirements...................................................................................................................................... 11
Server requirements.....................................................................................................................................................11
Other requirements...................................................................................................................................................... 11

Chapter 2: Installing Unisphere for PowerMax............................................................................. 13

Preinstallation configuration............................................................................................................................................13
Setting the event and statistics daemons to autostart on Linux..................................................................... 13
Setting up the PostgreSQL user on Linux............................................................................................................. 13
Configuring networking on Linux..............................................................................................................................13
Configuring file system mountpoints on Linux systems......................................................................................14
Installing Unisphere for PowerMax................................................................................................................................14
Step 1: Accessing the software................................................................................................................................ 14
Step 2: Installing the software..................................................................................................................................15
Step 2, option 1: Installing Unisphere for PowerMax using the wizard...........................................................15
Step 2, option 2: Installing Unisphere for PowerMax from the command line..............................................16
Step 2, option 3: Installing Unisphere for PowerMax using silent install........................................................ 18
Completing the installation.............................................................................................................................................. 19
Configuring language and regional settings...........................................................................................................19
Configuring third-party utilities................................................................................................................................20
Starting and stopping the performance database...............................................................................................20
Starting and stopping the SMAS service.............................................................................................................. 20
Launching Unisphere for PowerMax............................................................................................................................. 21

Chapter 3: Upgrading Unisphere for PowerMax........................................................................... 23

Upgrade paths .................................................................................................................................................................. 23
Before upgrading Unisphere for PowerMax............................................................................................................... 23
Running the Unisphere for PowerMax upgrade.........................................................................................................24

Contents 3
 Upgrading Unisphere for PowerMax on Windows...............................................................................................24
Upgrading Unisphere for PowerMax on Linux......................................................................................................24
Upgrading Unisphere for PowerMax using silent install.....................................................................................25
After upgrading Unisphere for PowerMax.................................................................................................................. 25
Clearing the browser cache...................................................................................................................................... 25
Renewing link and launch client registrations.......................................................................................................26
Restoring and verifying system and performance data..................................................................................... 26

Chapter 4: Uninstalling Unisphere for PowerMax.........................................................................27

Before you begin................................................................................................................................................................27
Uninstalling from Windows..............................................................................................................................................27
Using Windows Control Panel.................................................................................................................................. 27
Using the Windows command line...........................................................................................................................27
Using the Windows wizard........................................................................................................................................28
Uninstalling using silent uninstall on Windows......................................................................................................28
Uninstalling from Linux.....................................................................................................................................................28
Using the wizard.......................................................................................................................................................... 28
Using the Linux command line..................................................................................................................................29
Uninstalling using silent uninstall on Linux.............................................................................................................29

Chapter 5: Appendix A - Technical Notes.....................................................................................30

Technical notes..................................................................................................................................................................30
Managing thin pools....................................................................................................................................................30
SYMAPI server............................................................................................................................................................. 30
Local replication management..................................................................................................................................30
Advanced configuration settings.............................................................................................................................30
Configuring idle user timeout................................................................................................................................... 30
Alerts.............................................................................................................................................................................. 30
Backups.......................................................................................................................................................................... 31
Protecting against POODLE SSL v3 vulnerability................................................................................................ 31
Troubleshooting the "database is in maintenance mode" message................................................................. 31

4 Contents
 Figures

1 Local installation: Unisphere for PowerMax........................................................................................................ 8

2 Remote installation: Unisphere for PowerMax on a server connected to a remote SYMAPI
server............................................................................................................................................................................ 9

Figures 5
 Tables

1 Unisphere for PowerMax client browser requirements................................................................................... 11

2 Server requirements and limitations..................................................................................................................... 11
3 Commands to start and stop the performance database service on Windows....................................... 20
4 Commands to start and stop the performance database on Linux............................................................. 20
5 Commands to start and stop the SMAS service on Windows...................................................................... 21
6 Commands to start and stop the SMAS service on Linux..............................................................................21
7 Upgrade paths.......................................................................................................................................................... 23

6 Tables
 About this content
As part of an effort to improve its product lines, Dell periodically releases revisions of its software and hardware. Therefore,
some functions that are described in this document might not be supported by all versions of the software or hardware
currently in use. The product release notes provide the most up-to-date information on product features.
Contact your Dell technical support professional if a product does not function properly or does not function as described in this
document.
This document was accurate at publication time. New versions of this document might be released on the Dell Online Support
website. Check the Dell Online Support site Dell support site to ensure that you are using the latest version of this document.

Purpose
This document describes how to configure and use Unisphere for PowerMax.

Related documentation
The following publications provide additional information:
● Dell Unisphere for PowerMax Release Notes
● Dell Unisphere for PowerMax Product Guide
● Dell Solutions Enabler Installation and Configuration Guide
● Dell Solutions Enabler Release Notes
● Dell Solutions Enabler SRM CLI Product Guide
● Dell Solutions Enabler CLI Reference Guide
● Dell PowerMax Family Security Configuration Guide
Dell technical support, documentation, release notes, software updates, or information about Dell products can be obtained at
the Dell support site (registration required).

Where to get help

Dell support, product, and licensing information can be obtained as follows:

Product Dell technical support, documentation, release notes, software updates, or information about Dell
information products can be obtained at the Dell support site (registration required).

Technical To open a service request through the Dell support site, you must have a valid support agreement.
support Contact your Dell sales representative for details about obtaining a valid support agreement or to answer
any questions about your account.

About this content 7

 1
Pre-installation considerations
Topics:
• Before you begin
• Environment and system requirements

Before you begin

The following sections contain steps to take and information to consider before beginning the installation:

Unisphere Initial Setup User

While installing the software, you are prompted to specify the Unisphere Initial Setup User. You can specify the user ID that you
use to access the system (if User Authorization is enabled), or you can use the default user ID. If you plan on using the default
ID, smc, there must be no user IDs listed in the user authorization database. If there are user IDs in the database (regardless of
whether user authorization is enabled), you must use SYMCLI to add the default user ID (smc) to the database.
For more information about users and roles, see the Dell PowerMax Family Security Configuration Guide.
The role of the Unisphere Initial Setup User is to install and set up the Unisphere environment (create users and add roles).
It is intended to be a temporary role as it enables you only to perform administrative tasks on storage systems that do not
have defined user roles (authorization rules). After an Administrator or a SecurityAdmin is assigned to a storage system,
the Unisphere Initial Setup User can no longer access or view the system from the Unisphere console. Dell Technologies
recommends that users do not operate in this role for any longer than necessary.

Local, remote, and embedded installation options

Unisphere for PowerMax can be installed in local, remote, or embedded configurations.
In a local configuration, install the Unisphere for PowerMax software on a server that is running Solutions Enabler, which is
attached to storage systems: See the Unisphere server in the following image:

Figure 1. Local installation: Unisphere for PowerMax

In a remote configuration, install the Unisphere software on a server that is connected to the SYMAPI server. See the Unisphere
server in the following image:

8 Pre-installation considerations
Figure 2. Remote installation: Unisphere for PowerMax on a server connected to a remote SYMAPI server

Alternatively, you can manage storage systems running HYPERMAX OS 5977, or later, using the embedded management
container application. Embedded management embeds management software (Solutions Enabler and Unisphere for PowerMax)
on the array, enabling management of the array without requiring software installed on a host.

Authentication and security

Unisphere for PowerMax supports the following types of authentication:

Windows (local Users log in by specifying the Windows domain, username, and password (if they have a Windows
and domain- account on the SMAS server).
based)
LDAP Users log in with their LDAP-SSL username and password (if they have a user account that is stored
on an LDAP-SSL server). To use this method, a Unisphere Administrator or SecurityAdmin sets up
LDAP-SSL authentication in Unisphere for PowerMax. The Unisphere for PowerMax Online Help contains
instructions on performing these tasks.
Local Unisphere Users log in with their Unisphere username and password (if they have a local Unisphere user account).
users To use this method, a Unisphere Initial Setup User, Administrator, or SecurityAdmin creates a local
Unisphere user account for the user. Local user accounts are stored locally on the SMAS server host
and work in a similar way as the other methods used to validate user credentials. The Unisphere for
PowerMax Product Guide contains instructions on performing these tasks.
X.509 Certificate-based user authentication using X.509 certificates is supported on fresh installations on
certificate-based Windows and Linux servers. You can use a certificate, issued by a trusted public third-party certificate
user authority (CA), to authenticate your identity when using the Unisphere for PowerMax web client. Also,
authentication you can use digital identity smartcards, such as Common Access Card (CAC) and Personal Identity
Verification (PIV), as part of a multifactor authentication process. You can enable certificate-based
user authentication as part of the installation and after you have confirmed your intentions, the choice
becomes irreversible. If you select X.509 at installation time, that authentication method and the source
of user identity that you configure are irrevocable. You must import the CA certificates before certificate-
based user authentication can be used.

PowerMax arrays are listed on the U.S. Department of Defense Information Network (DoDIN) Approved Products List (APL).
See the Military Unique Deployment Guide (MUDG) for deployment and configuration. The MUDG can be downloaded from the
Defense Information Systems Agency (DISA) APL site.
Multifactor authentication is available using either RSA SecurID or YubiKey.
For more information about authentication, authorization, and other issues that are related to security, see the Dell PowerMax
Family Security Configuration Guide.
For more information about managing certificates, see the Unisphere for PowerMax Online Help.

Pre-installation considerations 9
Environment and system requirements
The Unisphere web server is supported on the platforms that are listed in Server requirements and limitations. Unisphere
for PowerMax can be used in remote client/server mode to communicate with SYMAPI servers on other systems, including
supported versions of Linux and Windows.

Network requirements
Before installing Unisphere for PowerMax, verify that the host is in a properly configured IP network and that it can resolve IP
addresses and hostnames.
When you are installing Unisphere for PowerMax, the use of IPv6 addresses is supported.

Solutions Enabler
Solutions Enabler 64-bit 10.2.0.x is required in local and client/server modes. In client/server mode, the storsrvd daemon
must be running on the server.

Supported PowerMaxOS and HYPERMAX OS versions

Unisphere for PowerMax 10.2.0.x supports:
● Storage systems running PowerMaxOS 10 (6079)
● Storage systems running PowerMaxOS 5978
● Storage systems running HYPERMAX OS 5977

Host systems and storage operating environment

Unisphere for PowerMax runs on a wide range of operating systems and works with certain HYPERMAX OS and PowerMaxOS
versions. For detailed interoperability information, search the E-Lab Navigator at E-Lab Navigator.

Concurrent users
Unisphere for PowerMax supports up to ten concurrent users, with some performance degradation occurring with more than
five storage admin users.
Note the following recommendations on REST API client limits, which must be adhered to in order to achieve optimal
performance:
● A maximum of 5 REST API clients can connect to the Unisphere server concurrently.
● A maximum of 50 GET calls can be made to the Unisphere server per second. These calls can be made up of performance
REST API GET and POST calls and nonperformance REST API GET calls.
● A maximum of 5 nonperformance POST or PUT calls can be run against the Unisphere server concurrently.
● It is recommended that you use bulk REST API calls, where possible.
NOTE: If the recommendation above are not followed, it might result in performance degradation of the Unisphere for
PowerMax server.

VMware and Hyper-V guests

Unisphere for PowerMax is supported on a guest operating system on the following platforms:
● VMware ESX/ESXi Server versions 6.7, and 7.0 (and all updates of each version)
● Windows Server 2019
● Virtual machines must not run on shared memory or resources.
Ensure that the following conditions are met:

10 Pre-installation considerations
● The guest operating system is listed in the Dell E-lab Navigator and in VMware/Hyper-V support documentation.
● Unisphere for PowerMax supports the platform.
NOTE: The guest operating systems must provide the same CPU, memory, disk, gatekeeper, and other requirements as if
Unisphere for PowerMax were installed on a physical machine.

Client screen requirements

The minimum client screen resolution (resolution of the browser window) that is required is 1280 x 1024.

Client browser requirements

The Unisphere for PowerMax client is viewed in a browser and does not use dynamic ports, so it works with most VPN
solutions.

NOTE: The preferred browsers for Unisphere for PowerMax are Chrome and Firefox.

The following table defines the client browser requirements:

Table 1. Unisphere for PowerMax client browser requirements

Browser Version Memory a Platform
Chrome 127 or later 600 MB Windows
Firefox 127 or later
Microsoft Edge 127 or later

a. Required for the browser as it runs on the machine from which the console is launched.

Server requirements
The table defines the server requirements for Unisphere for PowerMax.

Table 2. Server requirements and limitations

Operating Maximum volume Minimum Minimum Minimum Maximum
system a count processor available available disk managed storage
specification memory b space system count
Windows 0–64,000 Minimum of a two- 12 GB 120 GB 10
core, 2.5 GHz
Linux processor
Windows 64,001–128,000 Minimum of a two- 16 GB 140 GB 15
core, 2.5 GHz
Linux processor
Windows 128,001–256,000 Minimum of a six- 24 GB 180 GB 20
core, 2.5 GHz
Linux processor

a. For specific operating system information, see E-Lab™ Interoperability Navigator at: E-Lab Navigator
b. The minimum amount of memory that is required on the server (before installation) to successfully run Unisphere for
PowerMax. It is not the total amount of memory on the server. If a server has 12 GB of physical memory that is installed
but there is only 6 GB available before Unisphere for PowerMax is installed, you may experience performance issues with
the application. If running on a Virtual Machine, this amount must be dedicated memory, not shared memory.

Other requirements
● DNS must be configured correctly on the host.
● The host system must have connectivity to one or more storage systems to add users and set permissions in Unisphere.

Pre-installation considerations 11
● Unisphere for PowerMax can be installed on the same system as the SYMAPI server, or on a system connected to the
SYMAPI server. For more information, see Local installation: Unisphere for PowerMax and Remote installation: Unisphere for
PowerMax on a server connected to a remote SYMAPI server, respectively.
● To install PostgreSQL on Linux, a minimum of 2 GB of shared memory must be available. For more information about how
to configure the size of a shared memory segment, using the shmmax kernel parameter, see the documentation for your
operating system.
● If you are changing your SYMAPI connection type, such as changing from a local connection to a client/server configuration,
you must perform a fresh install.
● Before installing Unisphere for PowerMax on a host running Linux, ensure that the maximum number of open file descriptors
that are allowed is at least 4096.
● For installations on Microsoft Windows, Unisphere must be installed on a volume which has Windows short file names
(8dot3) enabled. To determine if short names are enabled for a volume, use:

fsutil 8dot3name query Volume_Drive_Letter

A return value of 0 specifies that 8dot3 is enabled. A return value of 1 specifies that 8dot3 is disabled. To enable 8dot3, use:

fsutil 8dot3name set Volume_Drive_Letter 0

For example, to enable 8dot3 on the C drive

fsutil 8dot3name set C: 0

● Ensure that your system is configured to use a supported operating system, language, and keyboard.
● Before installing Unisphere on a Microsoft Windows system, ensure that the language for the system location is correct
to avoid indecipherable characters on the install screens. To check the language, go to Control Panel > Region and
Language > Administrative tab > Language for non-Unicode programs.
● Unisphere for PowerMax supports Active Directory over LDAP and Open LDAP version 2.4 and later.

12 Pre-installation considerations
 2
Installing Unisphere for PowerMax
Topics:
• Preinstallation configuration
• Installing Unisphere for PowerMax
• Completing the installation
• Launching Unisphere for PowerMax

Preinstallation configuration
Before you install Unisphere for PowerMax, complete the following tasks if they are appropriate for your installation
environment:
● Setting the event and statistics daemons to autostart on Linux
● Setting up the PostgreSQL user on Linux
● Configuring networking on Linux

Setting the event and statistics daemons to autostart on Linux

To install Unisphere for PowerMax on a local Linux 64-bit host, complete this task.
To set the event and statistics daemons to autostart:
1. Set the event and statistics daemons to autostart using the following commands:

stordaemon install storevntd -autostart

stordaemon install storstpd -autostart

2. Start the same daemons using the following commands:

stordaemon start storstpd

stordaemon start storevntd

Setting up the PostgreSQL user on Linux

Before starting a new installation of Unisphere for PowerMax on Linux, the PostgreSQL user (postgres) and group
(postgres), must be present. Also, the user must be a member of the postgres group.
Use the following commands to create the postgres group and add the postgres user to the postgres group:

groupadd postgres
useradd -g postgres postgres

Configuring networking on Linux

In the /etc/hosts file, comment out the following text:

::1

This change is needed for both IPv4 and IPv6 configurations.

Installing Unisphere for PowerMax 13

Configuring file system mountpoints on Linux systems
About this task
When mounting the /tmp directory, you must remove the noexec parameter.
If you do not want to remove the noexec parameter for the /tmp directory, set an alternative directory for the installer.

Steps
Run one of the following commands:
● For sh, ksh, bash, and zsh:

$ IATEMPDIR=new_temp_dir
$ export IATEMPDIR

● For csh and tcsh:

$ setenv IATEMPDIR new_temp_dir

Installing Unisphere for PowerMax

Prerequisites
NOTE: Before installing Unisphere for PowerMax 10.2.0.x, you must install Solutions Enabler 10.2.0.x and run the symcfg
discover command.

About this task

To install Unisphere for PowerMax:

Steps
1. Accessing the software: Step 1: Accessing the software .
2. Installing the software: Step 2: Installing the software.
3. Installing Unisphere for PowerMax using the wizard: Step 2, option 1: Installing Unisphere for PowerMax using the wizard.
4. Installing Unisphere for PowerMax from the command line: Step 2, option 2: Installing Unisphere for PowerMax from the
command line.
5. Installing Unisphere for PowerMax using silent install: Step 2, option 3: Installing Unisphere for PowerMax using silent install

Step 1: Accessing the software

About this task
The following Unisphere for PowerMax software and documentation is available on the Dell support website:
● Windows 64-bit software:

UNIVMAX_aa.bb.cc.dd_RELEASE_WINDOWS_X86_64.exe

● For Linux 64-bit:

UNIVMAX_aa.bb.cc.dd_RELEASE_LINUX_X86_64.bin

In the installation file name:

○ aa is the major release number.
○ bb is the minor release number.
○ cc is the service release number.
○ dd is the patch number.
● Unisphere for PowerMax Product Guide

14 Installing Unisphere for PowerMax

● Unisphere for PowerMax Release Notes
● This installation guide

Steps
To access the software:
1. On the Dell support website:
a. Search for Unisphere for PowerMax.
b. Locate the appropriate installation file and download it to a directory on the host drive.
2. Go to Step 2: Installing the software.

Step 2: Installing the software

About this task
You can install Unisphere for PowerMax in any of three ways.

Steps
Choose one of the following methods.
● Using an installation wizard, as described in Step 2, option 1: Installing Unisphere for PowerMax using the wizard.
● From the command line, as described in Step 2, option 2: Installing Unisphere for PowerMax from the command line.
● Using silent install, as described in Step 2, option 3: Installing Unisphere for PowerMax using silent install.

Step 2, option 1: Installing Unisphere for PowerMax using the

wizard
Prerequisites
To enable X.509 certificate-based authentication, you need an appropriate X.509 smart card reader. You must have access to
any CA certificates required for authentication. All CA certifications must be imported at installation time. Any certificates that
are installed must be less than 32 KB in size.
The Dell PowerMax Family Security Configuration Guide provides more details about authentication, authorization, and other
issues related to security.

About this task

To install Unisphere for PowerMax using the wizard:

Steps
1. Save all files and exit all applications.
2. Change the directory to the location of the kit and run the appropriate executable file for your operating system.
To install Unisphere for PowerMax using the wizard in Linux, enable the display manager and use the -i swing switch, for
example:

./UNIVMAX_aa.bb.cc.dd_RELEASE_LINUX_X86_64.bin -i swing

If the display manager is not enabled or the -i swing switch is not used, the installer defaults to console mode.
If you are using the nonroot user feature on a Linux installation, the Unisphere installer picks up the username running the SE
daemons and assigns that to the Unisphere Java process.

3. On the Introduction page, review the recommendations and click Next.

4. On the License Agreement page, read the license agreement. To accept the terms of the license agreement and continue
the installation, select the I accept the terms of the License Agreement check box at the end of the page. Click Next.
NOTE: You cannot continue the installation without accepting the terms of the license agreement.

5. On the Choose Install Folder page, click Next to accept the default directory, or click Choose to select another directory.

Installing Unisphere for PowerMax 15

 NOTE: On Red Hat Enterprise Linux 8.0 and above, installing on a nonroot partition is not supported.

6. On the Symapi Configuration page:

a. Specify a Unisphere Initial Setup User name (default is smc). If you have enabled authorization on the Unisphere
server host, you can either accept the default or use your Windows username. For more information about the role of the
Unisphere Initial Setup User, see Unisphere Initial Setup User.
b. Specify a SymAPI Connection Type for the initial login based on the following:
● Local—On a host that has Solutions Enabler installed and is attached to PowerMax systems.
● Remote—On a remote server that is connected to a SYMAPI server, specify the SYMAPI server Node Name and
Net Port. The default net port for SYMAPI is 2707.
For more information about each of the connection types, see Local, remote, and embedded installation options.

c. Click Next.
7. On the Ports Configuration page, specify the ports to use or enable when connecting to the Unisphere server.
The default ports of the Unisphere server (HTTPS Port No), performance database (DB Port No), and customer identity
and access management (CIAM Port No) are shown. To use the default ports, verify that they are available, and click Next
to accept and enable them. Or you can specify and enable different ports, and click Next.
8. Optional: On the X.509 Certificate-based Client Authentication page, configure certificate-based user authentication
options. The default behavior is for X.509 certificate-based authentication to remain disabled.
To enable X.509 certificate-based authentication, complete the following steps:
a. Select Enable certificate based client authentication?.
b. To enable X.509 certificate-based authentication, you must import at least one CA certificate. To import a CA certificate,
complete the following steps:
i. Select Import Trusted CA cert (Certificate).
ii.Click Next.
iii.
Click Choose File.
iv.On Windows systems, browse to and select one or more certificate files. On Linux systems, type the path to the
certificate.
v. In the confirmation dialog box, click Yes.
c. Click Next.
d. On the Confirm Client Authentication dialog box, click OK.
9. To install Unisphere for PowerMax on a host with more than one network interface configured, you are prompted to choose
the IP address to which Unisphere for PowerMax binds. On the Listening (bind) Address Selection page, select the
server protocol (IPv4 or IPv6), select the IP address, and then click Next.
10. If the requirements for disk space, or memory, or both, are not met, a warning is displayed. If you want to continue the
installation, regardless of the consequences that are described in the message, click OK.
11. On the Pre-Installation Summary page, verify the summary information, and click Install to continue the installation.
12. On the Install Complete page, click Done.
13. Go to Completing the installation for instructions on completing the installation.

Step 2, option 2: Installing Unisphere for PowerMax from the

command line
Prerequisites
To enable X.509 certificate-based authentication, you need an appropriate X.509 smart card reader. You must have access to
any CA certificates required for authentication. All CA certifications must be imported at installation time. Any certificates that
are installed must be less than 32 KB in size.
The Dell PowerMax Family Security Configuration Guide provides more details about authentication, authorization, and other
issues related to security.

About this task

When you are installing Unisphere for PowerMax from the command line, online help is available by entering -?.
To install Unisphere for PowerMax from the command line:

16 Installing Unisphere for PowerMax

Steps
1. Save all files and exit all applications.
2. Change the directory to the location of the installation file.
3. Run the following command to install Unisphere for PowerMax on Windows:

installation_file -i console

Run the following commands to install Unisphere for PowerMax on Linux:

chmod +x installation_file
./installation_file -i console

Where installation_file is one of the following operating system-specific installation file names:
● For Windows 64-bit:

start /wait UNIVMAX_aa.bb.cc.dd_RELEASE_WINDOWS_X86_64.exe

The start /wait option starts the installer and waits for it to end.
● For Linux 64-bit:

UNIVMAX_aa.bb.cc.dd_RELEASE_LINUX_X86_64.bin

In the installation file name:

● aa is the major release number.
● bb is the minor release number.
● cc is the service release number.
● dd is the patch number.
If you are using the nonroot user feature on a Linux installation, the Unisphere installer picks up the username running the SE
daemons and assigns that to the Unisphere Java process.

4. On the Introduction panel, review the recommendations and press Enter.

5. On the License Agreement panel, read the license agreement. Press Enter to scroll through the text. To accept the terms
of the license agreement and continue the installation, press Y.
NOTE: You cannot continue the installation without accepting the terms of the license agreement.

6. On the Choose Install Folder panel, press Enter to accept the default directory, or specify a different directory and press
Enter.
NOTE: On Red Hat Enterprise Linux 8.0 and above, installing on a nonroot partition is not supported.

7. On the postgres User and Group panel, you are instructed to create the postgres group and postgres user before
continuing. When complete, press Enter.
8. On the Initial Setup User and SymAPI Configuration panel, complete the following steps:
a. Specify a Unisphere Initial Setup User name (default is smc).
You can either accept the default username or if you have enabled authorization on the Unisphere server host, use your
Windows username. For more information about the role of the Unisphere Initial Setup User, see Unisphere Initial Setup
User.
b. Specify a SymAPI Connection Type for the initial login based on the following:
● Local—On a host with Solutions Enabler installed and attached to PowerMax systems
● Remote—On a remote server that is connected to a SYMAPI server, specifies the SYMAPI server Node Name and
Net Port. The default net port for SYMAPI is 2707.
For more information about each of the connection types, see Local, remote, and embedded installation options.
9. On the Ports Configuration page, specify the ports to use or enable when connecting to the Unisphere server.
The default ports of the Unisphere server (HTTPS Port No), performance database (DB Port No), and customer identity
and access management (CIAM Port No) are shown. To use the default ports, verify that they are available, and click Next
to accept and enable them. Or you can specify and enable different ports, and click Next.
10. Optional: On the X.509 Certificate-based Client Authentication panel, configure certificate-based user authentication
options. The default behavior is for X.509 certificate-based authentication to remain disabled.

Installing Unisphere for PowerMax 17

 To enable X.509 certificate-based authentication, complete the following steps:
a. At the Enable certificate based client authentication? prompt, type 2 for Yes.
b. To enable X.509 certificate-based authentication, you must import at least one CA certificate. To import a CA certificate,
complete the following steps:
i. At the Do you want to Import trusted CA cert(Certificate) ? prompt, type 2 for Yes.
ii. When prompted to do so, enter the absolute path to the certificate file.
iii. If you want to install another certificate, at the Do you want to Import trusted CA cert(Certificate) ? prompt,
type 2 for Yes, otherwise type 1 to continue the installation.
iv. A summary of the certificates to be installed is displayed.
c. Press Enter to continue.
d. On the Confirm Client Authentication panel, confirm your selection.
11. On the Listening(bind) Address Selection panel, to install Unisphere for PowerMax on a host with more than one
network interface configured, choose the IP address to which Unisphere for PowerMax binds. You can specify if it is an IPv4
or an IPv6 address.
12. If the requirements for disk space, or memory, or both are not met, a warning is displayed. If you want to continue the
installation, regardless of the consequences that are described in the message, type 1.
13. On the Pre-Installation Summary panel, verify the summary information, and the press Enter to continue the installation.
14. On the Install Complete panel, press Enter.
15. Go to Completing the installation for instructions on completing the installation.

Step 2, option 3: Installing Unisphere for PowerMax using silent

install
About this task
Silent install provides a noninteractive mode of installation using a response file. It enables installation simultaneously on multiple
hosts and helps to automate the install process.
Typical response file contents are in the form of key-value pairs. The installer interprets the keys in the response files as
InstallAnywhere variables and replaces their values at runtime. Typical contents of a response file are as follows:

EMC_HTTPSPORT= [PORT NUM]

EMC_DBPORT=[PORT NUM]
CIAMPORT=[PORT NUM]
EMC_CONNTYPE=[Local | Remote]
EMC_NODENAME=[localhost | remote host]
EMC_NETPORT=[PORT NUM]
BIND_ADDRESS=[IP ADRESS]
IS_RESPONSE_FILE=[always true]
USER_INSTALL_DIR=[install directory]

The following table contains definitions of the variables:

EMC_HTTPSPORT Custom HTTPS port value

EMC_DBPORT Database port value
CIAMPORT The default value for CIAMPORT is 443.
EMC_CONNTYPE SYMAPI connection type. Can be either Local or Remote.
EMC_NODENAME The IP of the host on which SYMAPI is running.
EMC_NETPORT Port value for Remote SYMAPI connection type.
BIND_ADDRESS The bind address used by JBoss
IS_RESPONSE_FILE Mandatory variable to inform the installer that the response file is passed in silent install mode and input
should be taken from the response file.
USER_INSTALL_DIR Installation path

When using the silent install option, the terms of the license agreement are accepted automatically.

18 Installing Unisphere for PowerMax

To install Unisphere for PowerMax using silent install:

Steps
1. In the install directory, create a response file with a .properties extension and add the parameters that are listed above.
The following text is response file with example options:

EMC_HTTPSPORT=8443
EMC_DBPORT=3324
CIAMPORT=443
EMC_CONNTYPE=Local
EMC_NODENAME=localhost
EMC_NETPORT=2707
BIND_ADDRESS=198.51.100.99
IS_RESPONSE_FILE=TRUE
USER_INSTALL_DIR=C:\\Program Files\\EMC

NOTE: On Linux, the install directory is /opt/emc.

NOTE: On Red Hat Enterprise Linux 8.0 and above, installing on a nonroot partition is not supported.

2. Invoke a silent install from the command line by typing one of the following commands:
● For Linux:

./UNIVMAX_aa.bb.cc.dd_RELEASE_LINUX_X86_64.bin –i silent [-f response_file]

● For Windows:

UNIVMAX_aa.bb.cc.dd_RELEASE_WINDOWS_X86_64.exe –i silent [-f response_file]

In the installation file name:

● aa is the major release number.
● bb is the minor release number.
● cc is the service release number.
● dd is the patch number.
NOTE: For Windows you can use Start /wait to end the command execution:

start /wait UNIVMAX_aa.bb.cc.dd_RELEASE_WINDOWS_X86_64.exe –i silent -f response_file

Completing the installation

This section describes the tasks to perform after the installation has been completed.
● Configuring language and regional settings: Configuring language and regional settings
● Configuring third-party utilities: Configuring third-party utilities
● Starting and stopping the performance database: Starting and stopping the performance database
● Starting and stopping the SMAS service: Starting and stopping the SMAS service

Configuring language and regional settings

About this task
For Windows users outside the United States, you must configure your regional and language settings to English (United States)
if you plan on using the graph feature of the Quality of Service (QoS) and Replication Monitors.
The exact steps that you must follow might vary from the steps that are listed here, depending on the version of Windows you
are using.
To configure the language and regional settings:

Installing Unisphere for PowerMax 19

Steps
1. Stop the SMAS service (if it is running). See Starting and stopping the SMAS service.
2. In the Windows Control Panel, double-click Regional and Language Options.
3. On the Regional Options tab, set the Standards and formats to English (United States).
4. On the Advanced tab, set the Language for non-Unicode programs to English (United States) and select Apply all
setting to the current user account and to the default user profile.
5. Restart the service.

Configuring third-party utilities

About this task
To ensure that third-party software utilities (including virus scanning and backup tools) do not affect the operation of the
Unisphere for PowerMax software that is installed on the host, you might need to carry out some additional configuration.
NOTE: Not following this advice could lead to data corruption in the performance database or problems with data
collection.

Steps
1. Exclude the install_dir\SYMAPI\stp\spa directory and all subdirectories from any virus scan.
2. Exclude the performance database directory, install_dir\SMAS\jboss\standalone\data\pgsql\data, and all
subdirectories, from the actions performed by any third-party software utility.

Starting and stopping the performance database

About this task
If required to do so, you can start and stop the performance database manually.

Steps
Complete one of the following steps:
● To start or stop the performance database service on Windows, do one of the following:
○ Open the Services application in Windows. Right click on the EMC_smasdb service, and select either Start or Stop.
○ Use the following commands to start or stop the Windows services using the CLI:

Table 3. Commands to start and stop the performance database service on Windows
Action Command
Start net start "EMC_smasdb"

Stop net stop "EMC_smasdb"

● To start or stop the performance database (PostgreSQL) in Linux, go to the /SMAS/jboss/bin directory and use the
following commands:

Table 4. Commands to start and stop the performance database on Linux

Action Command
Start ./smas.sh start_db_only

Stop ./smas.sh stop_db_only

Starting and stopping the SMAS service

About this task
If required to do so, you can start and stop the SMAS service manually.

20 Installing Unisphere for PowerMax

Steps
Complete one of the following steps:
● To start or stop the performance database service in Windows, do one of the following:
○ Open the Services application in Windows. Right-click the EMC Symmetrix Management Application Server
service, and select either Start or Stop.
○ Use the following commands to start or stop the Windows services using the CLI:

Table 5. Commands to start and stop the SMAS service on Windows

Action Command
Start net start "EMC Symmetrix Management Application Server"

Stop net stop "EMC Symmetrix Management Application Server"

● To start or stop the SMAS service on Linux, use the following commands:

Table 6. Commands to start and stop the SMAS service on Linux

Action Command
Start systemctl start u4p.service

Stop systemctl stop u4p.service

If you are upgrading to Unisphere for PowerMax 10.2.0.x from a version of Unisphere for PowerMax before 10.1.0.6, use the
following command to stop the SMAS service:

/etc/init.d/smas stop_server_only

Launching Unisphere for PowerMax

About this task
NOTE: It can take up to 30 minutes (depending on the size of the storage environment) before Unisphere for PowerMax
becomes available after performing any of the following operations:
● Install Unisphere for PowerMax
● Upgrade Unisphere for PowerMax
● Reboot
● Restart of the SMAS service
To launch Unisphere for PowerMax:

Steps
1. Type one of the following URLs in a browser:
● https://host_IP_address:port_number

● https://hostname:port_number

The port number is configured during installation. The default HTTPS port number is 8443.
If the host IP address is an IPv6 address, surround the IP address with square brackets, for example:
https://[2001:db8:ffff:ffff:ffff:ffff:ffff:ffff]:8443
If the host IP address is an IPv4 address, type the IP address as normal, for example:
https://198.51.100.255:8443

2. Do one of the following:

● At the login window, type the Unisphere Initial Setup User username and password, and click Login.
The default username for the Unisphere Initial Setup User is smc and the default password is smc.

Installing Unisphere for PowerMax 21

 ● If you are using certificate-based user authentication, click Options to display more options, then select Use Client
Certificate.
If the Unisphere for PowerMax login window does not display correctly, ensure that the necessary CA certificates have
been imported.

3. Click Login.

22 Installing Unisphere for PowerMax

 3
Upgrading Unisphere for PowerMax
Topics:
• Upgrade paths
• Before upgrading Unisphere for PowerMax
• Running the Unisphere for PowerMax upgrade
• After upgrading Unisphere for PowerMax

Upgrade paths
You can upgrade directly to Unisphere for PowerMax 10.2.0.x from Unisphere for PowerMax 10.1.0.x.
To upgrade to Unisphere for PowerMax 10.2.0.x from earlier versions, see the following supported upgrade paths:

Table 7. Upgrade paths

Initial version Upgrade path
Pre 9.2.4.x ➜ 9.2.4.x ➜ 10.1.0.x ➜ 10.2.0.x
9.2.4.x ➜ 10.1.0.x ➜ 10.2.0.x
10.1.0.x ➜ 10.2.0.x

NOTE: Unisphere for PowerMax releases 10.0.0.0 to 10.1.x.x use PostgreSQL version 12.

On SUSE Linux Enterprise Server platforms, PostgreSQL version 12 is supported only on SUSE Linux Enterprise Server 12
SP5, or later.

On Red Hat Enterprise Linux Server platforms, PostgreSQL version 10 is supported only on Red Hat Enterprise Linux Server
version 7.8 or later.
Unisphere for PowerMax release 10.2.0.x onwards uses PostgreSQL version 15.3.
The installation program automatically upgrades your installation according to the settings used in the previous installation,
including port and connection type.
The following Unisphere for PowerMax settings from your previous installation are maintained through the upgrade process:
● Users
● Alert policies and threshold settings
● Email settings: Mailing list and SMTP configuration
● Performance dashboard settings
● Queries

Before upgrading Unisphere for PowerMax

Prerequisites

NOTE: Before upgrading to Unisphere for PowerMax 10.2.0.x, you need Solutions Enabler 10.2.0.x.

About this task

Ensure that the minimum RAM and disk space requirements for Unisphere for PowerMax are met. For more information about
server requirements, see Environment and system requirements.

Upgrading Unisphere for PowerMax 23

If upgrading Solutions Enabler on a Linux platform from a version lower than 9.2.x, you must perform the upgrade only as the
root user (that is, the user running the Solutions Enabler daemons). This behavior is because the root user-installed Solutions
Enabler 9.1. Attempting to perform the Solutions Enabler upgrade as a nonroot user fails.
Upgrades to Unisphere for PowerMax are supported from root to root, or nonroot to nonroot only. The Unisphere for PowerMax
Java process runs using the same user account that runs the Solutions Enabler daemons.
Before commencing any upgrade process, ensure that backups of all data have been made.
If any LocalDir accounts have £ or € characters in the password, you must change the password before proceeding with the
upgrade.
As a safeguard, follow these steps:

Steps
1. Back up the system database and for each registered storage system, back up the performance database.
2. Take note of the systems that are registered for collecting performance data. Record the settings for data collection and the
diagnostic interval for each system.
3. Export the Performance settings (metric and alert definitions and user templates). This operation requires setting a
password to use when you import the saved settings to the new system.

Running the Unisphere for PowerMax upgrade

This section describes how to upgrade the Unisphere for PowerMax software.

Upgrading Unisphere for PowerMax on Windows

About this task
To upgrade Unisphere for PowerMax using the wizard on Windows:

Steps
1. Access the software, as described in Step 1: Accessing the software.
2. Go to the location of the installation files and run the appropriate executable file for your operating system.
3. In the Unisphere for PowerMax Instance Detected dialog box, click Yes to continue and upgrade.
4. A database backup warning is displayed. Click OK to continue the upgrade. To preserve performance data, ensure that a
backup has been performed.
5. In the Introduction - Upgrade Unisphere for PowerMax page, click Next.
6. On the License Agreement page, read the license agreement. To accept the terms of the license agreement and continue
the upgrade, select the I accept the terms of the License Agreement check box at the end of the page. Click Next.
NOTE: You cannot continue the upgrade without accepting the terms of the license agreement.

7. On the Ports Configuration page, accept or change the default port settings and click Next.
8. In the Pre-Installation Summary page, click Install.
9. When the upgrade process completes, click Done.

Upgrading Unisphere for PowerMax on Linux

About this task
To upgrade Unisphere for PowerMax using the command line on Linux:

Steps
1. Stop the SMAS service, as described in Starting and stopping the SMAS service.
2. Access the software, as described in Step 1: Accessing the software.
3. Go to the location of the installation files and run the appropriate executable file for your operating system.

24 Upgrading Unisphere for PowerMax

4. When prompted to do so, confirm that you want to upgrade the installed features.
5. The installation script displays the current Unisphere version and the version to which you are upgrading. Press Enter.
6. A database backup warning is displayed. Press Enter to continue the upgrade. To preserve performance data, ensure that a
backup has been performed.
7. In the Introduction - Upgrade Unisphere for PowerMax page, press Enter.
8. On the License Agreement page, read the license agreement. To accept the terms of the license agreement and continue
the upgrade, select the I accept the terms of the License Agreement check box at the end of the page. Press Enter.
NOTE: You cannot continue the upgrade without accepting the terms of the license agreement.

9. On the Ports Configuration page, accept or change the default port settings and press Enter.
10. In the Pre-Installation Summary page, press Enter.
11. Press Enter through each option in the upgrade process.
The upgrade process completes.

Next steps
Complete the tasks described in After upgrading Unisphere for PowerMax.

Upgrading Unisphere for PowerMax using silent install

About this task
Unisphere for PowerMax supports silent install upgrades. During an upgrade, a response file and –f options are not required as
the installer takes the parameters from previously deployed persistent files.
When using the silent install option, the terms of the license agreement are accepted automatically.
To perform a silent install upgrade, complete the following steps:

Steps
Run one of the following commands:
● For Linux: UNIVMAX_aa.bb.cc.dd_RELEASE_LINUX_X86_64.bin
● For Windows: UNIVMAX_aa.bb.cc.dd_RELEASE_WINDOWS_X86_64.exe
In the installation file name:
● aa is the major release number.
● bb is the minor release number.
● cc is the service release number.
● dd is the patch number.

NOTE: For Windows, you can use start /wait to end the command execution: start /wait
UNIVMAX_aa.bb.cc.dd_RELEASE_WINDOWS_X86_64.exe -i silent

After upgrading Unisphere for PowerMax

This section describes the tasks to perform after the upgrade has been completed.

Clearing the browser cache

Before launching the upgraded Unisphere for PowerMax, ensure that you either clear the browser cache, or wait for at least 30
minutes.

Upgrading Unisphere for PowerMax 25

Renewing link and launch client registrations
If you were using link and launch client registrations to launch Unisphere from ProSphere, or vSphere VSI clients, re-register
your host with Unisphere for PowerMax. For more information, see the Unisphere for PowerMax Online Help.

Restoring and verifying system and performance data

About this task
To restore and verify system and performance data, complete the following steps:

Steps
1. Re-register the systems that were collecting performance data before the upgrade.
2. Verify your data collection and diagnostic intervals against the values that are recorded before the upgrade.
3. Restore your performance database backups using the Unisphere for PowerMax console and verify each database.
4. Verify the Performance settings (metric and alert definitions and user templates). If you want to import the Performance
settings, use the password that you set when you exported the settings.
The Unisphere for PowerMax Online Help contains instructions on performing these tasks.

26 Upgrading Unisphere for PowerMax

 4
Uninstalling Unisphere for PowerMax
Topics:
• Before you begin
• Uninstalling from Windows
• Uninstalling from Linux

Before you begin

Before uninstalling Unisphere for PowerMax, note the following:
● Uninstalling Unisphere for PowerMax removes the performance database. The Unisphere for PowerMax online help provides
instructions on backing up and restoring the performance database, should you want to reuse it later.
● When uninstalling, you are prompted to export your customized performance settings (metrics and threshold settings only)
to a file. You can import the file to another Unisphere for PowerMax environment. The Unisphere for PowerMax online help
provides instructions on exporting and importing customized performance settings.
● Uninstalling Unisphere for PowerMax terminates all client sessions to the SMAS server and any SYMAPI operations in
progress.
NOTE: Before you uninstall Unisphere for PowerMax, Dell Technologies recommends that you unregister any storage
systems that are registered for performance data.

Uninstalling from Windows

You can uninstall Unisphere for PowerMax from a Windows host using the Windows Control Panel, the command line, or the
Unisphere for PowerMax uninstallation wizard.

Using Windows Control Panel

About this task
Depending on the version of Windows that you are using, the exact steps and the names of particular windows might vary from
what is listed here.
To uninstall Unisphere for PowerMax from the Windows Control Panel:

Steps
1. At the Windows command prompt, type appwiz.cpl and press Enter.
The window where you can uninstall or change a program is displayed.
2. In the list of programs, select Dell Unisphere for PowerMax and click Uninstall.
3. Complete the remaining steps in the wizard.

Using the Windows command line

About this task
To uninstall Unisphere for PowerMax using the command line:

Uninstalling Unisphere for PowerMax 27

Steps
1. Change folder location to install_dir\SMAS\_EMC_SMAS_installation.
2. Type the following to launch the uninstallation console procedure: Uninstall_EMC_SMAS_Installation.exe
3. Follow the steps on screen.
A few files remain after the uninstallation operation. To remove them, delete the SMAS folder.

Using the Windows wizard

About this task
To uninstall Unisphere for PowerMax using the Unisphere for PowerMax uninstallation wizard:

Steps
1. Change folder location to install_dir\SMAS\_EMC_SMAS_installation.
2. Launch the wizard: Uninstall_EMC_SMAS_Installation.exe
3. Complete the steps in the wizard.
A few files remain after the uninstallation operation. To remove them, delete the SMAS folder.

Uninstalling using silent uninstall on Windows

About this task
To uninstall Unisphere for PowerMax in silent uninstall mode:

Steps
1. Change the location to install_dir\SMAS\_EMC_SMAS_installation.
2. Type the following to launch the uninstallation: Start /wait Uninstall_EMC_SMAS_Installation.exe -i
silent.

Uninstalling from Linux

You can uninstall Unisphere for PowerMax from a Linux host using either the wizard or the command line.

Using the wizard

About this task
Using the wizard to uninstall Unisphere for PowerMax is not supported on virtual machines.
To uninstall Unisphere for PowerMax from a Linux host using the wizard:

Steps
1. Go to the following directory: install_dir/SMAS/_EMC_SMAS_installation.
2. Type the following to launch the uninstallation wizard: ./Uninstall_EMC_SMAS_Installation -i swing
3. Complete the steps in the wizard.
A few files remain after the uninstallation operation. To remove them, delete the SMAS folder.

28 Uninstalling Unisphere for PowerMax

Using the Linux command line
About this task
To uninstall Unisphere for PowerMax from a Linux host using the command line:

Steps
1. Go to the following directory:

install_dir/SMAS/_EMC_SMAS_installation

2. Type the following to launch the uninstallation console procedure:

./Uninstall_EMC_SMAS_Installation

3. Follow the steps on screen.

A few files remain after the uninstallation operation. To remove them, delete the SMAS folder.

Uninstalling using silent uninstall on Linux

About this task
To uninstall Unisphere for PowerMax in silent uninstall mode:

Steps
1. Change the location to install_dir/SMAS/_EMC_SMAS_installation.
2. Type the following to launch the uninstallation: ./Uninstall_EMC_SMAS_Installation -i silent.

Uninstalling Unisphere for PowerMax 29

 5
Appendix A - Technical Notes
Topics:
• Technical notes

Technical notes
This appendix provides technical notes for the advanced configuration of this version of Unisphere for PowerMax.

Managing thin pools

It is recommended that thin pools contain DATA volumes of roughly the same size.

SYMAPI server
If you want to change the SYMAPI server that Unisphere for PowerMax is pointing to, uninstall Unisphere for PowerMax, and
then reinstall it.
During the installation, supply the new SYMAPI hostname and network port number.

Local replication management

Unisphere for PowerMax cannot manage replication sessions that are managed exclusively by device files.

Advanced configuration settings

Unisphere provides a dialog box for setting storage system preferences, including debug settings. The debug settings are
restricted to Unisphere administrators.
Use the debug settings only at the direction of Dell Customer Service.

Configuring idle user timeout

By default, the client browser logs out automatically after 480 minutes (8 hours). To change this value, complete the following
steps:
1. Open the following file for edit:

install_dir\jboss\domain\deploy\smc.ear\smc.war\WEB-INF\web.xml

2. Change the value of the sageIdleUserTimeoutInMinutes context parameter to any positive integer, and save the file.
3. If it exists, delete the install_dir\jboss\domain\deploy0 folder.
4. Restart Unisphere for PowerMax.

Alerts
By default, most Unisphere status alerts are disabled. Configuring alert policies in the Unisphere for PowerMax help includes
instructions on enabling them.

30 Appendix A - Technical Notes

 NOTE: For additional information about event and alerts, see the Dell Events and Alerts for PowerMax and HYPERMAX
User Guide.

Backups
Consider making regular backups of the system and performance databases, scheduling backup tasks where appropriate and
possible. For more information about managing backups, see the Unisphere for PowerMax online help.

Protecting against POODLE SSL v3 vulnerability

To protect your system from the Padding Oracle On Downgraded Legacy Encryption vulnerability, ensure that following is set in
your browser:
● SSL v3 protocol is disabled.
● TLS 1.2 protocol is enabled.
For instructions, see the documentation for your browser.

Troubleshooting the "database is in maintenance mode" message

If a database operation is in progress and an attempt is made to start another database operation, the following message might
be displayed:

The following Symmetrix database is in maintenance mode: storage_system_number

A database operation can be a database restore, backup, or startup operation.

To resolve this issue, in Unisphere for PowerMax complete the following steps:
1. Click Performance > Settings > Databases.
2. Wait until the Status of the database of the appropriate storage system is set to OK before attempting to start another
database operation.

Appendix A - Technical Notes 31