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Customer Service - Dang Thi Anh Thu

Dang Thi Anh Thu is a motivated individual seeking to grow in the logistics industry, with a Bachelor of Business Management from Hutech University. She has experience as an Import Specialist and a Market Research Intern, demonstrating strong communication skills and a proactive approach. Her career goals include becoming a skilled logistics sales professional and contributing to business growth within the next few years.

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Dang Anh Thu
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93 views1 page

Customer Service - Dang Thi Anh Thu

Dang Thi Anh Thu is a motivated individual seeking to grow in the logistics industry, with a Bachelor of Business Management from Hutech University. She has experience as an Import Specialist and a Market Research Intern, demonstrating strong communication skills and a proactive approach. Her career goals include becoming a skilled logistics sales professional and contributing to business growth within the next few years.

Uploaded by

Dang Anh Thu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

DANG THI ANH THU

CUSTOMER SERVICE

ABOUT ME
I’m a fast learner with strong communication skills and a genuine passion
for the logistics industry. Eager to grow, I’m seeking an opportunity to
CONTACT deepen my knowledge and gain hands-on experience in the logistics field.
With a proactive mindset, willingness to learn, and a high sense of
0983 974 674 responsibility, I’m ready to contribute and adapt in a dynamic
[Link]@[Link] environment.

HCMC, Vietnam EDUCATION


[Link] Bachelor of Business Management 2020 - 2024
CAREER GOALS Hutech University
GPA: 3.05 / 4.0
Short-term goals
Within the next 1–2 years, I aim to WORK EXPERIENCE
acquire comprehensive knowledge
Gain Lucky Vietnam Co., Ltd 2024 - 06/2025
of the logistics industry through
Import Specialist
Long-term goals
Key Responsibilities:
Within 3 years, I strive to become
Verified import documents, ensuring compliance before customs
a skilled logistics sales professional
declaration.
with a strong portfolio of clients, Performed customs clearance procedures for imported goods;
capable of building and coordinated with warehouse and freight forwarders to ensure timely
maintaining long-term partnerships delivery.
while contributing significantly to Calculated logistics-related costs and prepared monthly reports for the
business growth. accounting department.
Track the shipping process, update information and coordinate
LANGUAGES handling of arising issues until delivery is completed.
Achievements:
English (Conversational)
Contributed to monthly cost savings by streamlining coordination and
Chinese (HSK3) improving document handling processes.
Reduced customs clearance delays through accurate documentation
SKILLS checks and proactive communication with related departments.
Problem Solving CI Research Co., Ltd
Adaptability & Quick Learning Market Research Intern 2023
Team Collaboration Key Responsibilities:
Customer Service Orientation Conducted market research and analysis to gain insights into consumer
Proficient in using Ecuss behavior and preferences.
Supported colleagues in gathering data, price surveys, brand research,
ACHIEVEMENT and translation tasks.
Assisted in compiling and organizing research findings for internal use
Awarded "Excellent Student" of and client reporting.
the Academic Year 2022–2023 Achievements:
Second Prize – Online Singing Improved task efficiency by over 50% through better time
Contest 2021 management and research organization.
Consolation Prize – "Born This Successfully completed 100% of assigned tasks and was recognized by
Way" Contest 2022 supervisors for reliability and performance.

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