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Customer Satisfaction Survey For Customer Service

The document is a customer satisfaction survey designed for restaurant owners to gather feedback on various aspects of their establishment, including food quality, service, cleanliness, and ambiance. It includes rating scales and open-ended questions for customers to provide detailed suggestions and comments. The survey aims to enhance the dining experience based on customer input.

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payel bose
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109 views3 pages

Customer Satisfaction Survey For Customer Service

The document is a customer satisfaction survey designed for restaurant owners to gather feedback on various aspects of their establishment, including food quality, service, cleanliness, and ambiance. It includes rating scales and open-ended questions for customers to provide detailed suggestions and comments. The survey aims to enhance the dining experience based on customer input.

Uploaded by

payel bose
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Customer Satisfaction Survey for Restaurant Owners

Restaurant Information:
 Restaurant Name: ____________________________
 Location: ___________________________________
 Date of Visit: ____ / ____ / ________ (DD/MM/YYYY)

Survey Questions:

Food Quality:
 Rate the overall quality of the food:

- [ ] Excellent

- [ ] Good

- [ ] Average

- [ ] Poor

 Which dish did you enjoy the most? ________________________________

Service:
 Rate the quality of service received:

- [ ] Excellent

- [ ] Good

- [ ] Average

- [ ] Poor

 Were the staff friendly and attentive?

- [ ] Yes

- [ ] No

Cleanliness:
 Rate the cleanliness of the restaurant:

- [ ] Excellent
- [ ] Good

- [ ] Average

- [ ] Poor

 Were the restrooms clean and well-maintained?

- [ ] Yes

- [ ] No

Ambiance:
 Rate the overall ambiance of the restaurant:

- [ ] Excellent

- [ ] Good

- [ ] Average

- [ ] Poor

 Was the noise level comfortable?

- [ ] Yes

- [ ] No

Recommendations:
 What improvements would you suggest for our restaurant?

- [ ] Menu variety

- [ ] Faster service

- [ ] Better ambiance

- [ ] Other (please specify): ________________________________

Additional Feedback:
Share any additional comments or suggestions for us to enhance your dining
experience:

_____________________________________________________________________________
Contact Information (Optional):
 Name: ____________________________
 Email: _____________________________
 Phone Number: ________________________

Thank you for taking the time to complete our survey. Your feedback is valuable to us!

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