Publication: SA1900H0A

Installation, Operating and Maintenance Instructions

AvCount Lube and Lube Low-Visc

Particle Counters
SA1900-0 AND SA1910-0

THE QUEEN’S AWARDS FOR ENTERPRISE

INTERNATIONAL TRADE 2012
INNOVATION 2014
INNOVATION 2019

Seta Analytics, London Street, Chertsey, Surrey. KT16 8AP, UK

t: +44 (0) 1932 564391 | e: sales@Seta Analytics.co.uk | www.seta-analytics.com
Publication: SA1900H0A

Regulatory conformance
This instrument conforms to the following directives and standards:
• 2006/95/EC – EC Low voltage directive.
• 2011/65/EU – Restriction of the use of certain hazardous substances (RoHS) in electrical and
electronic equipment directive.
• BS EN 61010-1:2010 – Safety requirements for electrical equipment for measurement,
control, and laboratory use. General requirements.
• BS EN61326 – Electrical equipment for measurement, control and laboratory use. EMC
requirements. General requirements.
This instrument is CE tested and marked.
Seta Analytics operates in conformance with waste electrical and electronic equipment (WEEE)
directives, (registration WEE/AD0054TQ) and will provide advice on disposal of Seta instruments on
request.

Quality assurance
All parts and sub-assemblies have been checked against test procedures and specifications before
final assembly.
This instrument has been fully tested, validated and calibrated by Seta Analytics in accordance with
an ISO9001 quality assurance system.
This instrument has been subjected to PAT (Portable Appliance Test) tests for electrical safety.
A calibration certificate is supplied with this instrument.

Scope of this manual

This is the instruction manual for the SA1900-0 AvCount Lube and SA1910-0 AvCount Lube Low-Visc
particle counters. It details operation of the instruments as well as verification and maintenance
procedures. Service and calibration procedures are described in separate manuals.
This manual does not describe sampling and test methods except where it directly affects the
operation of the instrument. Always refer to the relevant test methods and standards.
Seta Analytics believes that this handbook is accurate at the time of writing but its contents may be
subject to change. Seta Analytics accepts no liability for errors and omissions in this document. If you
have any questions or comments regarding the handbook content, contact Seta Analytics.

Equipment identification
The model number and serial number of the instrument are marked on an identity plate mounted on
the back of the instrument. The power supply voltage and frequency are also marked on the identity
plate.
This information must be quoted in any technical query, or when ordering accessories and spare
parts.

© 2019 by Seta Analytics, all rights reserved.

The copyright in this work is vested in Seta Analytics. Reproduction in whole or part is strictly prohibited, except with the written consent of Seta
Analytics, and then only on the condition that this notice is included in any such reproduction.
The information contained in this publication is believed to be accurate and correct at the time of printing.
Seta Analytics does not accept liability with respect to the use of, or for damages resulting from the use of any information, material, apparatus,
method or process disclosed in this document or because of any omissions or errors.
If the user of this publication has any comment, query or suggestion, please contact Seta Analytics.
Due to the company’s policy of improving products, the instrument supplied may differ slightly from that detailed within this document. Seta
Analytics Ltd reserves the right to change or alter the specifications, operating procedures etc. detailed within this document.

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Warning symbols
This document uses the following notation:

DANGER – Non-observance can result in death, serious injury or major

environmental damage.

CAUTION – Non-observance can result in damage to the instrument, failure of

the test or spillage.

CLASS 1 LASER PRODUCT

NOTE – Notes are used to provide supplementary information.

Safety
Read this manual before installing or operating this instrument.

Do not install or operate this instrument unless you are trained to do so.

Always wear safety glasses and protective clothing when operating this
instrument.

Use this instrument only as described in this manual. The intrinsic

protection of the unit may be impaired if it is not used as described.

Comply with any applicable local and national health and safety
regulations when installing or operating this instrument.

Comply with any applicable local and national health and safety
regulations when storing, handling and disposing of samples.

Always handle samples in accordance with the manufacturer’s

instructions. This instrument is used to test materials that may be
flammable, toxic or give off vapours and fumes. Use vapour extraction
facilities and eliminate ignition sources. Follow the guidelines on page 4
for handling flammable materials.

Do not use the AvCount Lube to test gasoline and gasoline blends, as the
instrument is not ATEX rated. Doing so may result in serious injury,
instrument damage and will invalidate your warranty.

Do not modify the instrument in any way as this may result in injury or
damage to the equipment and will invalidate the warranty.

You must only carry out the maintenance tasks and repairs described in
this handbook. A Seta Analytics representative must carry out any other
servicing and repairs.

Always isolate the electrical power supply before moving or maintaining

the unit. Failure to do so may result in death or serious injury.

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Check that the environmental conditions of the laboratory are within the
limits given in section 2.2.1.

Use only the accessories and spares that are designed for use with the
instrument. Refer to section 10 for a list of compatible accessories and
spares.

You are responsible for the safety of any external system to which the
instrument is connected. External systems may include but are not
limited to computer networks and laboratory information systems (LIMS).

Carry out a risk assessment before using this equipment.

This instrument is a class 1 laser product. It contains a totally enclosed,

class 3B laser. Do not open the laser assembly.

Handling flammable liquids

Take the following precautions when handling and testing flammable liquids:
• Use vapour extraction facilities to minimise the formation of flammable atmospheres.
• Minimise the volume of sample and solvent containers when it is practical to do so.
• Fit lids to containers, when they are not in use, to minimise the formation of flammable
atmospheres.
• Identify and clean up any spillages promptly. Do not switch on the instrument until you have
dealt with the spillage.
• Eliminate sources of ignition.
• Minimise the risk of static discharge, for example, when pouring samples in a cold, dry
atmosphere.

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Contents
Regulatory conformance ......................................................................... 2
Quality assurance ................................................................................... 2
Scope of this manual .............................................................................. 2
Equipment identification .......................................................................... 2
Warning symbols .................................................................................... 2
Safety ..................................................................................................... 3
Handling flammable liquids ..................................................................... 4
Contents ................................................................................................. 5
1 Overview............................................................................................ 8
1.1 Technical specification .................................................................................. 8
1.2 Conformance to test methods ....................................................................... 9
1.3 Product description ....................................................................................... 9
1.3.1 Introduction .......................................................................................................9
1.3.2 Instrument layout ............................................................................................11
1.3.3 Particle counter ...............................................................................................14
1.3.4 Sample delivery system ..................................................................................15
1.3.5 ProTrend© software .........................................................................................15
1.3.6 Safety devices ................................................................................................15
2 Installation ....................................................................................... 16
2.1 Unpacking ....................................................................................................16
2.2 Location .......................................................................................................16
2.2.1 Operating conditions .......................................................................................16
2.3 Utilities .........................................................................................................17
2.3.1 Power supply ..................................................................................................17
2.4 ProTrend© installation ..................................................................................17
2.4.1 Installation requirements .................................................................................17
2.4.2 Installing ProTrend ..........................................................................................17
2.4.3 Setting up ProTrend ........................................................................................19
2.5 Initial set up ..................................................................................................21
2.5.1 After transportation or storage ........................................................................21
2.5.2 Positioning the components – AvCount Lube only ..........................................22
2.5.3 Adjusting the height of the instrument .............................................................22
2.5.4 Connecting the pump configuration tube .........................................................22
2.5.5 Connecting the sample tube assembly ...........................................................23
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2.5.6 Connecting the waste tube assembly ..............................................................27

2.5.7 Connecting the power supplies .......................................................................28
2.5.8 Connecting the USB cable ..............................................................................28
3 User interface .................................................................................. 29
3.1 ProTrend© user interface ..............................................................................29
3.2 Instrument user interface .............................................................................29
3.2.1 Navigation .......................................................................................................29
3.2.2 User interface map..........................................................................................30
4 Operation ......................................................................................... 31
4.1 Avoiding contamination ................................................................................31
4.2 Preparing the instrument ..............................................................................31
4.2.1 Emptying the waste container .........................................................................31
4.2.2 Cleaning the sample container ........................................................................31
4.2.3 Cleaning the metal dip tube – AvCount Lube Low-Visc only ...........................32
4.3 Preparing the sample ...................................................................................32
4.4 Running a test ..............................................................................................32
4.4.1 Running a test with ProTrend..........................................................................33
4.4.2 Running a test in standalone mode .................................................................39
4.5 Viewing test results ......................................................................................45
4.5.1 Viewing test results saved with ProTrend........................................................45
4.5.2 Viewing test results saved on the instrument ..................................................48
4.6 Printing results .............................................................................................50
4.7 Exporting test results....................................................................................50
4.7.1 Exporting test results to other applications from ProTrend ..............................50
4.7.2 Exporting test results stored on the instrument ...............................................51
4.8 Deleting test results......................................................................................52
4.9 Viewing calibration data ...............................................................................53
4.10 Changing settings .....................................................................................54
4.10.1 Setting the date and time ................................................................................54
4.10.2 Changing the test methods stored on the instrument ......................................56
4.11 Checking the software version ..................................................................56
5 Calibration and verification............................................................... 57
5.1 Verification ...................................................................................................57
5.1.1 Verifying the pump flowrate.............................................................................57
5.1.2 Verifying the particle count ..............................................................................62
5.2 Calibration ....................................................................................................64
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6 Troubleshooting ............................................................................... 65
6.1 Instrument error symbols .............................................................................75
6.2 ProTrend error messages ............................................................................76
7 Maintenance .................................................................................... 77
7.1 Before each test ...........................................................................................77
7.1.1 Cleaning the sample container ........................................................................77
7.1.2 Cleaning the metal dip tube – AvCount Lube Low-Visc only ...........................77
7.2 Daily maintenance........................................................................................77
7.2.1 Before using the instrument ............................................................................77
7.2.2 After using the instrument ...............................................................................77
7.3 6-monthly maintenance ................................................................................77
7.3.1 Verifying the pump flowrate.............................................................................77
7.3.2 Verifying the particle count ..............................................................................77
7.4 Annual maintenance ....................................................................................77
7.4.1 Checking the instrument for signs of wear ......................................................77
7.4.2 Servicing the instrument .................................................................................77
7.4.3 Calibrating the instrument ...............................................................................78
7.4.4 Verifying the instrument performance .............................................................78
7.5 Other maintenance tasks .............................................................................78
7.5.1 Cleaning the outside of instrument ..................................................................78
7.5.2 Reconfiguring the instrument for higher viscosity samples ..............................78
7.5.3 Inspecting the inlet and outlet connector O-rings ............................................80
7.5.4 Replacing the sample platform O-ring – AvCount Lube only ...........................81
7.5.5 Changing the fuse in the sample delivery system ...........................................82
8 Storage ............................................................................................ 83
8.1 Preparing the instrument for long-term storage ............................................83
8.2 Flushing the instrument whilst in storage .....................................................85
9 Returning to the factory.................................................................... 86
9.1.1 Preparing the instrument for shipping .............................................................86
10 Accessories and spares ............................................................... 87
10.1 Accessories ..............................................................................................87
10.1.1 Calibration and verification ..............................................................................87
10.2 Spares ......................................................................................................88
Appendix A. Installation and training checklist .................................... 90

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1 Overview
1.1 Technical specification
AvCount Lube and AvCount Lube Low-Visc

Measurement method Laser obscuration

Sample flow rate 30 ml/min ±5 ml/min

Particle size range 4 – 100 µm(c) (in accordance with ISO 11171)

6 (standalone instrument)
Number of size bands
Up to 16 (via ProTrend©)

Maximum particle count per ml 60 000 particles/ml

Coincidence error 5% at 57 000 particles/ml ≥ 4 µm(c)

SA1900-0 3 bar gauge

Normal sample pressure
SA1910-0 Atmospheric pressure

Maximum sample pressure 10 bar gauge

SA1900-0 200 mm2/s

Maximum sample
kinematic viscosity
SA1910-0 64 mm2/s

Sample temperature range 0 – 70 °C

Calibration 16 point calibration to ISO 11171

Results can be reported as either cumulative or

distributive, to any of the cleanliness codes listed in
section 1.2.
Results can be reported in the following units:
Results output • Particles
• Particles/ml
• Particles/10 ml
• Particles/X ml where X is programmable

Unlimited via computer

Data storage
Approximately 600 measurements in standalone mode

Noise << 80 dB(A)

Power supply 100 – 240 Vac, 50/60 Hz

Power consumption 12 W

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AvCount Lube and AvCount Lube Low-Visc

Current 1A

IP Rating IP65

Fuse
SA1900-0 6.3 A (T), anti-surge, 5 × 20 mm, 250 V
(sample delivery system)

SA1900-0 64 × 32 × 28 mm
Size: (H × W × D)
SA1910-0 27 × 32 × 28 mm

SA1900-0 16 kg
Weight
SA1910-0 7 kg

1.2 Conformance to test methods

The AvCount Lube and Lube Low-Visc particle counters are programmed with the following standard
test methods:
• ASTM D7647
• ISO 60970
• ISO 4406
The standalone instruments can report results to ISO 4406 cleanliness codes.
The ProTrend© software supplied with the instruments includes the following test methods:
• ASTM D7619
• IP565
• GJB420
ProTrend can report results to ISO 4406, NAS 1638 and SAE AS4059 (tables 1 and 2) cleanliness
codes. Using the software, you can program other test methods and cleanliness codes with up to 16
size bands.

1.3 Product description

1.3.1 Introduction
The AvCount Lube and AvCount Lube Low-Visc are compact, bench-top automatic particle counters.
Both instruments are used to measure the size and distribution of particles in hydraulic oils, lubricants,
fuels and aggressive phosphate ester hydraulic fluids such as Skydrol and are fitted with FFKM seals.
The AvCount Lube consists of an automatic particle counter and a sample delivery system (SDS).
When used in conjunction with the sample delivery system, the AvCount Lube can analyse samples
with kinematic viscosities up to 200 mm2/s.
The AvCount Lube Low-Visc is identical to the AvCount Lube, but does not include a sample delivery
system. The AvCount Lube Low-Visc can analyse samples with kinematic viscosities up to 64 mm2/s.
Both particle counters are normally connected to a Windows© based computer and controlled and
operated using the ProTrend© software supplied with the instruments. They can also be used as
standalone instruments for tests using up to six size bands.
The test process is fully automated. Once you have loaded the sample container, selected a test
method and initiated the test, the test proceeds without any further operator intervention.

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The sample is fed to the inlet of the AvCount Lube at 3 bar gauge via the sample delivery system, or
at atmospheric pressure for low viscosity samples. For the AvCount Lube Low-Visc, the sample is fed
to the inlet of the instrument at atmospheric pressure only. Both instruments can also be connected to
a pressurised source such as a pipeline or storage tank operating at up to 10 bar gauge.
Once the sample enters the particle counter, it flows through the optical measurement cell where its
particle content is measured. A positive displacement pump discharges the sample into a waste
container.
Test results are analysed and reported using the ProTrend software, in accordance with a number of
test methods and cleanliness codes. For NAS 1638 tests, the sizes are converted automatically using
industry accepted conversion tables.
The AvCount Lube and AvCount Lube Low-Visc are calibrated in accordance with ISO 11171 and
report particle sizes in µm(c).

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1.3.2 Instrument layout

3 4
7

10
2

11

12

17 16 15 14 13

Figure 1: AvCount Lube front view

1 Pump inlet nozzle 2 Particle counter

3 Display 4 Control dial (for standalone mode only)

5 Sample tube 6 Pressurisation chamber

7 SDS stop and start buttons 8 Pressure gauge

9 Sample container 10 Sample platform

11 Sample delivery system (SDS) 12 Adjustable feet

13 Sensor inlet nozzle 14 Sensor outlet nozzle

15 Pump outlet nozzle 16 Pump configuration tube

17 Waste tubing

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3 7

4 5

1 2

Figure 2: AvCount Lube rear view

1 SDS fuse 2 24 Vdc power socket for SDS

3 USB connection 4 On/off switch

5 12 Vdc power socket for particle 6 Sensor output (factory use only)
counter

7 Power LED (green) 8 Sensor error LED (red)

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4 5

11 10 9 8 7 6

Figure 3: AvCount Lube Low-Visc front view

1 Adjustable feet 2 Pump inlet nozzle

3 Particle counter 4 Display

5 Control dial (for standalone mode only) 6 Sample tube

7 Sensor inlet nozzle 8 Sensor outlet nozzle

9 Pump outlet nozzle 10 Pump configuration tube

11 Waste tubing

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1 5

2 3

Figure 4: AvCount Lube Low-Visc rear view

1 USB connection 2 On/off switch

3 12 Vdc power socket for particle 4 Sensor output (factory use only)
counter

5 Power LED (green) 6 Sensor error LED (red)

1.3.3 Particle counter

For the AvCount Lube, the sample is delivered to the particle counter via the sample delivery system,
which is described in section 1.3.4. Alternatively, lower viscosity samples with kinematic viscosities
< 64 mm2/s, can be delivered at atmospheric pressure via sample tube assembly SA1000-001, which
is available as an accessory and is listed in section 10.2.
For the AvCount Lube Low-Visc, the sample enters the particle counter at atmospheric pressure via
sample tube assembly SA1000-001, which is supplied with the instrument.
The particle counter consists of an optical measurement cell, a positive displacement pump and a
changeover valve. The measurement cell uses the laser obscuration principle to measure the size and
distribution of particles in a sample. Light from a laser shines through the measurement cell and a
sensor on the other side of the cell detects the light passing through the cell. Particles present in the

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sample cast shadows on the sensor, causing a drop in the voltage output from the sensor. The
voltage drop is proportional to the particle size. By recording the voltage drops, the instrument counts,
sizes and records each particle passing through the sensor.
ProTrend is normally used to control the particle counter and analyse the data that the instrument
generates. Refer to section 1.3.5 for further information on ProTrend.
You can also operate the instrument in standalone mode with reduced functionality. In standalone
mode, the instrument can only carry out tests using the test methods saved on the instrument. The
standalone instrument reports results as a cumulative particle count in particles/ml and to ISO 4406
cleanliness codes.
You can configure the particle counter so that the pump is either before or after the sensor by
changing the position of the pump configuration tube on the front of the instrument. For maximum
accuracy, we recommend that you configure the instrument so that the pump is after the sensor. This
removes the risk of sample contamination from the pump. However, if the particle counter is unable to
draw in a high-viscosity sample, you could reconfigure the instrument so that the pump is before the
sensor, if the test method allows. Using the instrument in this alternative configuration will reduce the
accuracy of the results.
1.3.4 Sample delivery system
The AvCount Lube includes a sample delivery system that feeds viscous samples into the particle
counter. You must use the SDS for samples with kinematic viscosities > 64 mm2/s. When used in
conjunction with the SDS, the AvCount Lube can handle samples with viscosities up to 200 mm2/s.
The sample delivery system consists of a compressor and a sample pressurisation chamber. A
sample container is placed on the sample platform and the platform is raised into the pressurisation
chamber where it is pressurised to 3 bar gauge by the compressor. The sample passes to the particle
counter under pressure via the sample tube.
You can upgrade the AvCount Lube Low-Visc to an AvCount Lube by adding the SA1950-0 Sample
delivery system listed in section 10.1.
1.3.5 ProTrend© software
ProTrend is proprietary software that can be used with a number of different particle counters
including the AvCount Lube and AvCount Lube Low-Visc. ProTrend must be installed on a Windows©
based computer and is used to control the instrument and analyse the data that it generates.
Using ProTrend, you can generate cumulative and distributive particle counts for up to 16 size bands,
analyse and view results, and generate and edit different test methods, cleanliness codes and units.
ProTrend was created in conjunction with our technical partner, Markus Klotz GmbH.
1.3.6 Safety devices
The particle counter has the following safety features:
• A pump motor cut-out that trips the pump if it jams or the current to the pump exceeds the
allowable limit.
• A current limiting device to control the laser power.
The AvCount Lube sample delivery system has the following safety features:
• A pressure switch to switch off the SDS compressor when the pressurisation chamber
reaches 3 bar gauge.
• A pressure relief valve to protect the SDS compressor from over-pressure.
• A mechanical interlock that prevents you from opening the pressurisation chamber when it is
pressurised.
• A compressor stop button to switch off the compressor at any time.

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2 Installation
Seta Analytics staff and representatives must complete the installation and training checklist in
Appendix A when installing equipment and training users at a customer site.

2.1 Unpacking
• Check the condition of the packaging and photograph any damage.
• Check the Shock Watch, if fitted, and photograph if the indicator is red.
• Retain all packaging for future use in shipping or for long-term storage of the instrument.
• Check the instrument visually for damage, particularly if the packaging is damaged.
Photograph any areas of concern.
• Check that the operating voltage and frequency marked on the label on the rear of instrument
match the local power supply.
• Check the contents against the packing list enclosed.
• Contact Seta Analytics or our agents at the earliest opportunity to report any damage, shortfall
or problems with compatibility to local power supply.

NOTE – The instrument may show signs of use. This is due to pre-delivery calibration
and testing.

2.2 Location
Locate the instrument:
• On a flat, non-flammable, level surface that can support the weight of the instrument and
any accessories.
• Where it is not subject to vibrations from other equipment.
• Where the mains plug and switch are easily accessible during use.
• In a clean environment with minimal dust.
• In a well-ventilated environment with fume extraction facilities.
• In a well-lit position.
2.2.1 Operating conditions
The instrument is designed to operate in the following conditions:

Ambient temperature range 5 to 40°C

Altitude above sea level Up to 2000 m

Operating environment Indoor and outdoor use

Maximum relative humidity (RH) 80% RH

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2.3 Utilities
2.3.1 Power supply
Only use the power cables supplied with the instrument. Use of any other power
cable could damage the instrument.

Only connect the 12 Vdc mains adaptor with the yellow connector to the particle
counter socket, which is also marked with a yellow label. You will damage the
equipment if you use the wrong mains adaptor.

The particle counter requires a 100/240 Vac, 50/60 Hz power supply. The mains adaptor supplied
includes a transformer with a 12 Vdc output.
The sample delivery system for the AvCount Lube requires a 100/240 Vac, 50/60 Hz power supply.
The mains adaptor supplied includes a transformer with a 24 Vdc output.
For an AvCount Lube, the particle counter and sample delivery system have different ac/dc mains
adaptors. It is important that you connect the correct mains adaptor to each unit; otherwise, you will
damage the equipment. The connectors are colour coded, as detailed below.

Mains adaptor

Particle counter 12 Vdc, 2.5 A, with yellow connector

Sample delivery system 24 Vdc, 2.2 A, with white connector

2.4 ProTrend© installation

2.4.1 Installation requirements
ProTrend runs on 32-bit and 64-bit versions of Microsoft© Windows© 7, 8 and 10.
The installation requires administrator rights and installs the software in the following locations:
• Program Files (x86) folder – 32 bit machines
• Program Files folder – 64 bit machines
2.4.2 Installing ProTrend
To install ProTrend:

1. Create a folder called Protrend data on

your C:\ drive.

NOTE – You must have read/write

access to this folder.

2. Insert the USB drive supplied into your computer.

3. Navigate to the Protrend_vXXX folder on the USB drive, where XXX is the software
version.

4. Double-click on ProtrendSetup_en.

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NOTE – The Protrend Setup Wizard

displays.

5. Press Next to start the installation.

6. Do one of the following:

• Use the default installation path
(recommended)
• Browse to the folder where you
want the program to be installed
(not recommended)

7. Select Everyone.

8. Press Next.

9. Press Next to install ProTrend in your

chosen location.

10. Wait while the software is installed.

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NOTE – The Installation complete

screen displays.

11. Press Close.

2.4.3 Setting up ProTrend

Before you can use ProTrend for the first time, you must:
• Complete the initial software setup
• Update the calibration table
2.4.3.1 Completing the initial setup of ProTrend
To complete the initial setup of ProTrend:

1. Navigate to the Protrend folder.

NOTE – The default location is

C:\Program Files (x86)\Klotz\Protrend.

2. Double-click on the Protrend

application.

NOTE – The Basic configuration screen

displays.

3. Press ….

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4. Navigate to the Protrend data folder

that you created in section 2.4.2. This
folder has the following path:
C:\Protrend data.

5. Select the Protrend data folder and

press OK.

6. Select Control USB Box: read

measurement data, read and store
recipes/standard specifications, set
the clock.

7. Check that all the other options on this

screen are selected as shown.

8. Press Next.

9. Select Protrend (laboratory system).

10. Press Next.

11. Change Duration of a pump stroke (s)

to 20.

NOTE – This sets the pump flow rate to

30 ml/min.

12. Press Next.

13. Select Measure data automatically

store after single measurement.

14. Check that all the other options on this

screen are selected as shown.

15. Press Next.

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16. Enter your company name and address.

NOTE – The information that you enter

in the Name and Address fields will
appear on printed results.

17. Press OK.

18. Press Yes to confirm that you want

ProTrend to apply your changes.

NOTE – ProTrend must restart in order

to apply your changes.

2.4.3.2 Updating the calibration table

Seta Analytics calibrated the AvCount Lube before delivery and generated a calibration file that is
specific to your instrument. This calibration file is stored on the USB drive supplied with the
instrument. You must replace the calibration file in ProTrend with the one stored on the USB drive,
before using the instrument.
To update the calibration table:

1. Navigate to the Protrend_vXXX folder on the USB drive, where XXX is the software
version.

2. Locate the calibrations.dat file

3. Paste the calibrations.dat file into the Protrend data folder on the C:\ drive.

NOTE – Setup of ProTrend is complete.

2.4.3.3 Loading custom test methods

If Seta Analytics have created a custom test method for you, this file is stored on the USB drive
supplied with the instrument. You must copy this file to ProTrend by following the instructions in the
ReadMe.txt file on the USB drive.

2.5 Initial set up

This section gives instructions that explain how to set up the instrument for the first time or after a
period of storage.
2.5.1 After transportation or storage
After transportation or storage in cold or humid conditions, condensation may form inside the
instrument.

Leave the instrument to stand for two hours at room temperature before using it,
to allow any condensation to evaporate. Failure to do so may damage the
instrument.

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2.5.2 Positioning the components – AvCount Lube only

To position the instrument components:

1. Place the sample delivery system in the

location that you have chosen for the
instrument.

2. Position the particle counter on the

platform on the left side of the sample
delivery system.

2.5.3 Adjusting the height of the instrument

The particle counter has four foldout feet that you can extend to raise the height of the instrument.
To adjust the height of the instrument:

1. Extend the four foldout feet to raise the

instrument if required.

2.5.4 Connecting the pump configuration tube

You can configure the particle counter so that the pump is either before or after the sensor by
changing the position of the pump configuration tube on the front of the instrument. For maximum
accuracy, we recommend that you configure the instrument so that the pump is after the sensor. This
removes the risk of sample contamination from the pump. The instructions below are based on the
recommended instrument configuration, with the pump after the sensor.
If the particle counter is unable to draw in a high-viscosity sample, you could reconfigure the
instrument so that the pump is before the sensor, if the test method allows. Using the instrument in
this alternative configuration will reduce the accuracy of the results. Follow the instructions in section
7.5.2 if you wish to use the alternative configuration.

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To connect the pump configuration tube:

Wear safety glasses, gloves and protective clothing when setting up this instrument.
It contains technical white oil for transportation, which may be released when
making connections.

1. Identify the pump configuration tube.

2. Remove the yellow dust caps from the

connections marked SENSOR OUT and
PUMP IN on the front of the instrument.

NOTE – Place a cloth beneath the

connector to catch any spilt liquid.

3. Connect the pump configuration tube to

the connections marked SENSOR OUT
and PUMP IN on the front of the
instrument. Secure the tube by turning
the connectors clockwise until they are
finger-tight.

2.5.5 Connecting the sample tube assembly

The sample tube assembly for the AvCount Lube connects the sample delivery system to the particle
counter. The AvCount Lube Low-Visc does not include a sample delivery system, so the sample tube
assembly includes a stopper and metal dip tube that is inserted directly into the sample container.
Section 2.5.5.1 explains how to connect the sample delivery system to the particle counter for an
AvCount Lube. Sections 2.5.5.2 and 2.5.5.3 explain how to connect the sample tube assembly and
adjust the position of the dip tube for the AvCount Lube Low-Visc.
The sample tube assembly SA1000-001, supplied with the AvCount Lube Low-Visc, is also available
as an accessory for the AvCount Lube, for use with low viscosity samples. Refer to section 10.2 for
further information.
The instructions below are based on the recommended instrument configuration, with the pump after
the sensor. Follow the instructions in section 7.5.2 if you wish to use the alternative configuration.

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2.5.5.1 Connecting the sample tube – AvCount Lube only

To connect the sample tube to the AvCount Lube:

Wear safety glasses, gloves and protective clothing when setting up this instrument.
It contains technical white oil for transportation, which may be released when
making connections.

1. Remove the yellow dust cap from the

connection marked SENSOR IN on the
front of the instrument.

NOTE – Place a cloth beneath the

connector to catch any spilt liquid.

2. Locate the sample tube, which is

attached to the top of the sample
delivery system.

3. Connect the other end of the sample

tube to the nozzle marked SENSOR IN.
Secure the sample tube by turning the
connector clockwise until it is
finger-tight.

2.5.5.2 Connecting the sample tube assembly – AvCount Lube Low-Visc only
Sample tube assembly SA1000-001, supplied with the AvCount Lube Low-Visc, is also available as an
accessory for the AvCount Lube, for use with low viscosity samples. Refer to section 10.2 for further
information.
To connect the sample tube assembly for the AvCount Lube Low-Visc:

Wear safety glasses, gloves and protective clothing when setting up this instrument.
It contains technical white oil for transportation, which may be released when
making connections.

1. Identify the sample tube assembly,

which has a stopper and metal dip tube
at one end.

2. Remove the yellow dust cap from the

connection marked SENSOR IN on the
front of the instrument.

NOTE – Place a cloth beneath the

connector to catch any spilt liquid.

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3. Connect the sample tube assembly to

the nozzle marked SENSOR IN. Secure
the sample tube by turning the
connector clockwise until it is
finger-tight.

4. Insert the metal dip tube and stopper

into an empty sample container.

5. Place the sample container into the

sample container holder.

NOTE – The sample container holder is

available as an accessory and is listed
in section 10.1.

NOTE – The metal dip tube is

adjustable because the position of the
dip tube in the sample container varies
between test methods. Refer to the
appropriate test method for specific
requirements.

6. Adjust the position of the metal dip tube in the sample container by following the
instructions in section 2.5.5.3.

2.5.5.3 Adjusting the position of the dip tube in the sample container – AvCount Lube Low-Visc only
Sample tube assembly SA1000-001, supplied with the AvCount Lube Low-Visc has a metal dip tube
that is inserted into the sample container. The dip tube is adjustable because the position of the dip
tube in the sample container varies between test methods. Refer to the appropriate test method for
specific requirements.

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To adjust the position of the dip tube in the sample container:

1. Loosen the dip tube by turning the

knurled locking nut anticlockwise.

2. Move the dip tube up or down, until it is

positioned in accordance with the test
method.

NOTE – If the test method does not

specify the position of the dip tube,
locate the tip of the dip tube between
the bottom third and bottom quarter of
the sample container.

1/3
1/4

3. Tighten the knurled locking nut to fix the

dip tube in position.

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2.5.6 Connecting the waste tube assembly

To connect the waste tube assembly:

Wear safety glasses, gloves and protective clothing when setting up this instrument.
It contains technical white oil for transportation, which may be released when
making connections.

NOTE – You need an empty sample container, such as those listed in section 10.1, to
collect waste from the instrument.

1. Locate the waste tube assembly

suppled with the instrument.

2. Remove the yellow dust cap from the

connection marked PUMP OUT on the
front of the instrument.

NOTE – Place a cloth beneath the

connector to catch any spilt liquid.

3. Connect the screw-fit connector on the

end of the waste tube assembly to the
nozzle marked PUMP OUT. Secure the
waste tube by turning the connector
clockwise until it is finger-tight.

4. Put the open end of the waste tube into a suitable waste container, such as an empty
sample container.

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2.5.7 Connecting the power supplies

To connect the mains power supplies:

Only use the power cables supplied with the instrument. Use of any other power
cable could damage the instrument.

Only connect the 12 Vdc mains adaptor with the yellow connector to the particle
counter socket, which is also marked with a yellow label. You will damage the
equipment if you use the wrong mains adaptor.

1. Connect the 12 Vdc mains adaptor, with

the yellow connector, to the socket
marked 12V on the rear of the particle
counter.

NOTE – The 12 Vdc power socket on

the rear of the particle counter is also
marked with a yellow label.

Do not connect the 24 Vdc mains

adaptor with the white connector to
the particle counter. You will damage
the instrument and invalidate your
warranty if you do so.

2. If you have an AvCount Lube, connect

the 24 Vdc mains adaptor, with the
white connector, to the socket marked
24V on the rear of the sample delivery
system.

2.5.8 Connecting the USB cable

A USB cable connects your computer to the AvCount Lube via the USB connector on the rear of the
particle counter.
Connecting the USB cable:

1. Connect the capped end of the USB

cable to the socket on the rear of the
particle counter. Turn the cap clockwise
to secure the cable.

2. Connect the other end of the USB cable to your computer.

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3 User interface
3.1 ProTrend© user interface
ProTrend is normally used to control the particle counter and analyse the data that the instrument
generates. Refer to the ProTrend instruction manual supplied with the instrument for further
information about the user interface.

3.2 Instrument user interface

The particle counter is normally controlled from ProTrend. However, you can operate the instrument in
standalone mode when it is not connected to a computer.
3.2.1 Navigation
The AvCount Lube and AvCount Lube Low-Visc have a simple user interface. You navigate the
interface using the control dial to the right of the display.
Figure 5 shows the main menu screen. You start tests, and access results and settings from this
screen using the control dial. When you rotate the control dial, the cursor moves up or down, to the
right of the test methods and menu options. Press the control dial to select the test method or menu
option to the left of the cursor. Select a test method to run a test in accordance with that method.
Select Results to view the 20 most recently saved results. Alternatively, select Service to edit the
date and time, view calibration data, and export and delete results from the instrument.
7 6

1
5

Figure 5: The main menu screen

1 Date and time 2 Memory status – number of saved

results out of a possible 600

3 Battery status (not used) 4 Menu options

5 Test method options 6 Control dial

7 Cursor

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3.2.2 User interface map

Figure 6 shows a map of the user interface.

Figure 6: User interface map

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4 Operation
4.1 Avoiding contamination
Observe the following cleanliness guidelines at all times to avoid contaminating
the sample and/or instrument. Failure to do so will affect the accuracy of the test.
• Only remove caps and stoppers from sample containers immediately before
use and replace immediately after use.
• Use the yellow dust caps to seal the inlet and outlet connections when you
disconnect the sample delivery and waste tubes.
• Do not wipe the sample containers with a cloth, tissue or paper towel.
Follow the cleaning instructions in section 4.2.2 before each test.

When using the AvCount Lube Low-Visc or sample tube assembly SA1000-001
with the AvCount Lube, observe the following additional cleanliness guidelines.
Failure to do so will affect the accuracy of the test.
• Do not wipe the metal dip tube or adjustable stopper with a cloth, tissue or
paper towel. Follow the cleaning instructions in section 4.2.3 before each
test.
• Place the metal dip tube and adjustable stopper in an empty sample
container when not in use. Do not place these items on the bench.

4.2 Preparing the instrument

4.2.1 Emptying the waste container
Before running a test, empty the waste container.
4.2.2 Cleaning the sample container

Clean the sample container before every test. Failure to do so will affect the
accuracy of the test.

To clean the sample container:

1. Flush the sample container with filtered heptane. Do not wipe the container with a cloth or
paper towels.

2. Allow the sample container to air dry. Do not dry the container with a cloth or paper towels.

3. Put a cap or stopper on the cleaned sample container to avoid contamination.

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4.2.3 Cleaning the metal dip tube – AvCount Lube Low-Visc only
When using the AvCount Lube Low-Visc, you must clean the metal dip tube and adjustable stopper
before every test.
To clean the metal dip tube and adjustable stopper:

Clean the metal dip tube and adjustable stopper before every test. Failure to do
so will affect the accuracy of the test.

NOTE – You need filtered heptane to perform the following task.

1. Flush the metal dip tube and adjustable stopper with filtered heptane. Shake off any
excess heptane. Do not wipe the components with a cloth or paper towels.

2. Allow the metal dip tube and adjustable stopper to air dry. Do not dry the components
with a cloth or paper towels.

3. Place the cleaned dip tube and stopper in a clean and empty sample container to avoid
contamination.

4.3 Preparing the sample

To prepare the sample:

Do not use the AvCount Lube or AvCount Lube Low-Visc to test gasoline and
gasoline blends, as the instruments are not ATEX rated. Doing so may result in
serious injury, instrument damage and will invalidate your warranty.

Prepare the sample in accordance with the test method. Failure to do so will affect
the accuracy of the test.

1. Prepare the sample in a 250 ml sample container in accordance with the test method.

4.4 Running a test

The particle counter is normally controlled and operated from ProTrend©. However, you can also use
the unit as a standalone instrument with reduced functionality.
When you control your instrument using ProTrend, you have access to all of the test methods stored
on your computer and results are reported for up to 16 size bands.
When you operate the instrument in standalone mode, you only have access to the three test methods
stored on the unit and results are reported for six size bands.
Section 4.4.1 explains how to run a test from ProTrend. Section 4.4.2 explains how to run a test in
standalone mode.

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4.4.1 Running a test with ProTrend

To run a test with ProTrend:

Wear safety glasses, gloves and protective clothing when setting up this
instrument.

Do not use the AvCount Lube or AvCount Lube Low-Visc to test gasoline and
gasoline blends, as the instruments are not ATEX rated. Doing so may result in
serious injury, instrument damage and will invalidate your warranty.

Prepare the sample in accordance with the test method. Failure to do so will
affect the accuracy of the test.

Start ProTrend before switching on the particle counter.

1. Navigate to the Protrend folder.

NOTE – The default location is

C:\Program Files (x86)\Klotz\Protrend.

2. Double-click on the Protrend

application.

NOTE – You could also double-click on

the ProTrend shortcut on your desktop.

NOTE – ProTrend opens. Offline is

highlighted in red in the top left corner of
the screen, indicating that the particle
counter is switched off.

3. Switch on the particle counter using the

on/off switch on the rear of the unit.

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NOTE – Connected is highlighted in

green in the top left corner of the
screen, indicating that the particle
counter is switched on.

4. Select the Oil-Standard measurement

Box tab.

NOTE – Form this tab, you can run tests

using the test methods stored in
ProTrend.

NOTE – ProTrend stores your test

results in a subfolder within the following
location:
• C:\Protrend data\Data
You can specify the name of this
subfolder by entering the folder name in
the Type field. If you leave the Type
field blank, your results are stored in the
Data folder, not in a subfolder.

5. Select the Type field and enter a folder

name for the test results to be stored in.

6. Select the Name field and enter a name

for the results file.

7. Select the Product field and enter a

sample description.

8. Select the Inspector field and enter your

name.

9. Select the Comment field and enter

additional information about the test, if
required.

10. Select the test method that you require

from the Oil standard measurement list.

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11. Select the units to be used to display the

results.

NOTE – Select measured for an

absolute particle count.

12. Select cumulative or distributive

analysis.

13. Select the data presentation options that

you require.

14. From the drop down list, select the code

that you want ProTrend to use when
presenting the test results.

Prepare the sample in accordance with the test method. Failure to do so will affect
the accuracy of the test.

15. Prepare the sample in a 250 ml sample container, in accordance with the test method.

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16. Do one of the following:

• If your instrument is an AvCount Lube with a sample delivery system, go to step 17.
• If your instrument is an AvCount Lube Low-Visc, proceed as follows:

16.1 Insert the metal dip tube and

stopper into the sample
container.

16.2 Place the sample container

into the sample container
holder.

NOTE – The sample container

holder is available as an
accessory and is listed in
section 10.1.

16.3 Check that the position of the metal dip tube in the sample container is in
accordance with the test method.
Adjust the position of the dip tube if necessary, by following the instructions in
section 2.5.5.3.

16.4 Go to step 18.

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17. Load your sample into the sample delivery system by proceeding as follows:

17.1 Remove the lid from the

container and place it on the
sample platform.

17.2 Lift up the sample platform so

that it engages with the
pressurisation chamber.

17.3 Twist the platform firmly to the

right as far as it will go.

17.4 Press the Start button on the

sample delivery system.

NOTE – The compressor

pressurises the sample to
3 bar gauge and then switches
off.

NOTE – You can stop the

compressor at any time by
pressing the Stop button.

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18. Press Start in ProTrend to start the test.

NOTE – ProTrend displays and updates

the results as the test progresses.
At the end of the test, you can print the
results or export them to another
program. Sections 4.6 and 4.7 explain
how to print and export results.

19. Do one of the following:

• Run another test from ProTrend
• Go to step 20 to shut down the instrument.

20. Do one of the following:

• If your instrument is an AvCount Lube with a sample delivery system, go to step 21.
• If your instrument is an AvCount Lube Low-Visc, go to step 23.

21. Turn the sample platform to the left to

release the pressure.

NOTE – A mechanical interlock

prevents you from fully opening the
pressurisation chamber until the
pressure inside the chamber has
returned to atmospheric pressure.

22. When the pressure gauge reads 0 bar,

turn the sample platform to the left and
lower the platform.

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23. Switch off the particle counter using the

on/off switch on the rear.

4.4.2 Running a test in standalone mode

To run a test in standalone mode:

Wear safety glasses, gloves and protective clothing when setting up this
instrument.

Do not use the AvCount Lube or AvCount Lube Low-Visc to test gasoline and
gasoline blends, as the instruments are not ATEX rated. Doing so may result in
serious injury, instrument damage and will invalidate your warranty.

Prepare the sample in accordance with the test method. Failure to do so will
affect the accuracy of the test.

Start ProTrend before switching on the AvCount Lube.

1. Switch on the particle counter using the

on/off switch on the rear of the unit.

2. Rotate the control dial to move the

cursor to the right of the test method
that you require. Press the dial to select
this option.

NOTE – The Measurement screen

opens.

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NOTE – You can use test points to

group results when you export them to a
computer using ProTrend. You can use
test points to differentiate between
suppliers or sample sources such as
tanks.
The default test point is 0001; however,
you can select any number between
0001 and 9999. When you export
results to a computer, the test point
forms the first part of the file name.
Exported results are saved in the
following location:
C:\ProTrend data\DataBox\XXXX,
where XXXX is the test point number.
Refer to section 4.7.2 for further
information on file names for exported
files.

3. Do one of the following:

• To use the displayed test point, go to step 4.
• To edit the test point, proceed as follows:

3.1 Rotate the control dial to move

the cursor to the right of
Edit TP. Press the dial to
select this option.

3.2 Rotate the control dial to move

the cursor to the digit that you
want to change.

3.3 Press the control dial to select

the digit above the cursor.

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3.4 Rotate the control dial until the

number that your require
displays. Press the control dial
to save the displayed digit.

3.5 Repeat steps 3.2 to 3.4 until

the test point number that you
require is displayed.

3.6 Rotate the control dial to move

the cursor to the right of OK.
Press the dial to save the test
point.

NOTE – You can run a single or a continuous test.

If you select a single test, the instrument runs through the test sequence, displays and
saves results, and then stops.
If you select a continuous test, the instrument runs through the test sequence, displays
and saves results, and then starts another test. Tests continue to run until you select
Stop.

4. Do one of the following:

• To run a single test, rotate the
control dial to move the cursor to
the right of Single. Press the dial
to select this option.
• To run a continuous test, rotate
the control dial to move the cursor
to the right of Contin. Press the
dial to select this option.

Prepare the sample in accordance with the test method. Failure to do so will affect
the accuracy of the test.

5. Prepare the sample in a 250 ml sample container, in accordance with the test method.

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6. Do one of the following:

• If your instrument is an AvCount Lube with a sample delivery system, go to step 7.
• If your instrument is an AvCount Lube Low-Visc, proceed as follows:

6.1 Insert the metal dip tube and

stopper into the sample
container.

6.2 Place the sample container

into the sample container
holder.

NOTE – The sample container

holder is available as an
accessory and is listed in
section 10.1.

6.3 Check that the position of the metal dip tube in the sample container is in
accordance with the test method.
Adjust the position of the dip tube if necessary, by following the instructions in
section 2.5.5.3.

6.4 Go to step 8.

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7. Load your sample into the sample delivery system by proceeding as follows:

7.1 Remove the lid from the

container and place it on the
sample platform.

7.2 Lift up the sample platform so

that it engages with the
pressurisation chamber.

7.3 Twist the platform firmly to the

right as far as it will go.

7.4 Press the Start button on the

sample delivery system.

NOTE – The compressor

pressurises the sample to
3 bar gauge and then switches
off.

NOTE – You can stop the

compressor at any time by
pressing the Stop button.

8. Check that the cursor is to the right of

Start and press the control dial to start
the test.

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NOTE – The test starts and the

instrument updates the particle counts
displayed approximately every
4 seconds.

NOTE – The test progress displays in

the bottom left of the screen. If the test
sequence includes more than one
measurement, the unit displays the
current measurement followed by the
total number of measurements.
For example, Meas: 1/3 indicates the
first of three measurements is taking
place.
A small progress bar to the right of the
test status indicates the progress of the
current step.

NOTE – ISO-Codes displays in the top

right of the screen when the instrument
completes a measurement.

NOTE – When the test ends, the unit

displays the average results and
Meas: Result displays in the bottom left
corner of the screen.

If Meas: Result XX displays in the bottom left corner of the screen, the spread of
measurements is too large (>200 or 10%) in the 4µm size range.

9. Do one of the following:

• If you selected a continuous test in step 4, select Stop to end the test and go to
step 10.
• If you selected a single test in step 4, go to step 10.

10. Press the control dial to return to the main menu.

11. Do one of the following:

• If your instrument is an AvCount Lube Low-Visc, go to step 14.
• If your instrument is an AvCount Lube with a sample delivery system, go to step 12.

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12. Turn the sample platform to the left to

release the pressure.

NOTE – A mechanical interlock

prevents you from fully opening the
pressurisation chamber until the
pressure inside the chamber has
returned to atmospheric pressure.

13. When the pressure gauge reads 0 bar,

turn the sample platform to the left and
lower the platform.

14. Switch off the particle counter using the

on/off switch on the rear.

4.5 Viewing test results

When you control your instrument via ProTrend, ProTrend displays and updates the results for the
current test as the test progresses and stores the results on your computer. You can also view results
from previous tests using the software. Section 4.5.1 explains how to view test results saved with
ProTrend.
If you operate the instrument in standalone mode, the unit saves test results to its internal memory.
You can review the results from the 20 most recently saved tests via unit’s display by following the
instructions in section 4.5.2.
4.5.1 Viewing test results saved with ProTrend
When you run a test from ProTrend, the program stores your test results in a subfolder within the
following location:
C:\Protrend data\Data
You can specify the name of this subfolder by entering the folder name in the Type field when you run
a test. If you leave the Type field blank, your results are stored in the Data folder, not in a subfolder.
Refer to section 4.4.1 step 5 for further information.
You can also specify part of the ProTrend file name by entering a name in the Name field when you
run a test. Refer to section 4.4.1 step 6 for further information. ProTrend file names conform to the
following format:
Name YYYY-MM-DD HH_MM_SS.mks

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The ProTrend file name elements are described in the following table:

File name element Description

Name File name entered when you run a test. See section 4.4.1 step 6.

YYYY-MM-DD Test date in YYYY-MM-DD format

HH_MM_SS Test time in HH_MM_SS format

To view a saved test result with ProTrend:

1. Navigate to the Protrend folder.

NOTE – The default location is

C:\Program Files (x86)\Klotz\Protrend.

2. Double-click on the Protrend

application.

3. Select File > Open Online-

Measurement.

NOTE – ProTrend opens the following

folder:
• C:\Protrend data\Data

4. Double-click on the folder containing

your results.

NOTE – When you ran the test, you

entered the folder name that you
wanted ProTrend to use in the Type
field. Refer to section 4.4.1 step 5 for
more information.

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5. Select the results file that you want to

view and press Open.

NOTE – When you ran the test, you

entered the file name that you wanted
ProTrend to use in the Name field.
Refer to section 4.4.1 step 6 for more
information.
ProTrend also appends the date and
time of the test to the file name that you
entered.

NOTE – ProTrend loads your selected

test result.

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4.5.2 Viewing test results saved on the instrument

If you operate the instrument in standalone mode, the unit saves test results to its internal memory. It
can save up to 600 test results. You can review the results from the 20 most recently saved tests on
the instrument’s display. To view older test results, you must export the test results to a computer
running ProTrend. Section 4.7.2 explains how to export data to a computer running ProTrend.
For the 20 most recent results, the instrument displays particle counts in particles/ml and ISO
cleanliness codes. For tests with multiple measurements, the instrument displays particle counts and
cleanliness codes for each measurement and an average set of results. Figure 7 shows the layout of a
typical results screen.

4
1

Figure 7: Results screens

1 Size bands (µm(c)) 2 Particle counts (particles/ml)

3 Measurement number 4 Test method

Meas: 2/3 – measurement 2 of 3

5 ISO codes 6 Indicates results are averaged

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To view recent test results:

1. Rotate the control dial to move the

cursor to the right of Results. Press the
dial to select this option.

2. Rotate the control dial to move the

cursor to the right of the result that you
want to view. Moving the cursor down
past the last displayed result or up past
the first result scrolls to the next or
previous page of results.
Press the dial to select the result to the
left of the cursor.

3. Press the control dial to scroll through

the results for each measurement
recorded during the test and the
averaged results.

If XX displays at the bottom of the screen, the spread of measurements is too

large (>200 or 10%) in the 4µm size range. Results may not be valid.

4. Press the control dial again to return to

the list of results.

5. Do one of the following:

• Select another test to view.
• Select Main Menu to return to the main menu screen.

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4.6 Printing results

To view a saved test result:

1. Open the test result that you want to print by following the instructions in section 4.5.1.

2. Press Print.

3. Press OK.

4.7 Exporting test results

You can export test results from ProTrend to other applications. Section 4.7.1 explains how to do this.
If you operate the instrument in standalone mode, the unit saves test results to its internal memory.
You can export results saved on the instrument to your computer using ProTrend by following the
instructions in section 4.7.2.
4.7.1 Exporting test results to other applications from ProTrend
You can export test results to Microsoft© Excel© or in PDF format.
To export test results:

1. Open the test result that you want to export by following the instructions in section 4.5.1.

2. Press Export.

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3. Select Vorlage_en.xlt from the Excel

templates list.

4. Select the New Excel file field and

enter a file name for the exported Excel
or PDF file.

NOTE – You can export other test

results that are stored in the same folder
as your selected result. Select a Start
and End date from the drop down lists
in the bottom left corner of the Export
Dialog box.

5. Do one of the following:

• Press Excel to export to Excel
• Press PDF to export a PDF file.

6. Your exported file opens.

4.7.2 Exporting test results stored on the instrument

The particle counter can save results from up to 600 tests. However, you can only view results from
the 20 most recent tests on the instrument’s display. In order to view results from older tests, you must
export the results to a computer that has ProTrend software installed.
A copy of ProTrend is supplied with the instrument. Follow the instructions in the ProTrend user
manual, supplied with this instrument, to install the software and export test results to a connected
computer.
Exported file names conform to the following format:
Log_1234_YYYYMMDD_HHMMSS_A
The file name elements are described in the following table:

File name element Description

1234 Test point number

YYYYMMDD Test date in YYYYMMDD format

HHMMSS Test time in HHMMSS format

A Measurement number

ProTrend downloads the results to the following location:

C:\ProTrend data\DataBox\1234, where 1234 is the test point number.
You can view the exported results with ProTrend or export them to Excel© or in PDF format.
Section 1.3.5 describes some of the other features of ProTrend. For further information, refer to the
ProTrend user manual supplied with this instrument.

NOTE – You cannot export test results saved on the instrument using the Upload option
in the instrument’s service menu. You can only export test results using ProTrend.

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4.8 Deleting test results

You can delete all test results stored on the particle counter from either the instrument menu or using
ProTrend. You cannot recover deleted results.
The ProTrend manual supplied with the instrument explains how to delete test results from your
instrument using the software. Alternatively, follow the instructions below to delete test results via the
instrument’s user interface.
To delete all stored results:

You cannot recover deleted results.

1. Rotate the control dial to move the

cursor to the right of Service. Press the
dial to select this option.

NOTE – The Service menu displays.

2. Rotate the control dial to move the

cursor to the right of Delete Memory.
Press the dial to select this option.

3. Rotate the control dial to move the

cursor to the right of Yes. Press the dial
to delete all files.

The instrument deletes all results

with no further warning.

NOTE – The Service menu displays.

The memory status changes to 0/600,
indicating zero files are stored out of a
possible 600.

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4. Rotate the control dial to move the

cursor to the right of Main Menu. Press
the dial to select this option.

4.9 Viewing calibration data

Calibration data is stored on the instrument and in ProTrend. The ProTrend instruction manual,
supplied with this instrument, explains how to view this data using ProTrend. Alternatively, follow the
instructions below to view the calibration data from the instrument’s user interface.
To view calibration data:

1. Rotate the control dial to move the

cursor to the right of Service. Press the
dial to select this option.

NOTE – The Service menu displays.

2. Rotate the control dial to move the

cursor to the right of Show Calibration.
Press the dial to select this option.

3. Rotate the control dial to scroll through

subsequent pages.

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4. Press the control dial to return to the

Service menu.

5. Rotate the control dial to move the

cursor to the right of Main Menu. Press
the dial to select this option.

4.10 Changing settings

4.10.1 Setting the date and time
You can set the instrument’s internal clock by making adjustments via the Service menu
To set the date and time:

1. Rotate the control dial to move the

cursor to the right of Service. Press the
dial to select this option.

NOTE – The Service menu displays.

2. Rotate the control dial to move the

cursor to the right of Adjust Clock.
Press the dial to select this option.

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3. Rotate the control dial to move the

cursor to the right of Adjust. Press the
dial to select this option.

4. Rotate the control dial to move the

cursor to the digit that you want to edit.

5. Press the control dial to select the digit

above the cursor.

6. Rotate the control dial until the number

that your require displays. Press the
control dial to save the displayed digit.

7. Repeat steps 4 to 6 until the date and time that you require are displayed.

8. Rotate the control dial to move the

cursor to the right of OK. Press the dial
to save the date and time.

9. Rotate the control dial to move the

cursor to the right of Menu. Press the
dial to return to the Service menu.

10. Rotate the control dial to move the

cursor to the right of Main Menu. Press
the dial to return to the main menu.

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4.10.2 Changing the test methods stored on the instrument

The AvCount Lube can store up to three test methods in its internal memory. You can run a test in
accordance with one of these test methods when the instrument is in standalone mode. The ProTrend
instruction manual, supplied with this instrument, explains how to change the test methods stored on
your instrument.

4.11 Checking the software version

You can check the version of ProTrend that you are using by accessing the About ProTrend screen.
To check the software version:

1. Select Help > …about Protrend.

NOTE – The About Protrend screen

displays.

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5 Calibration and verification

5.1 Verification
Verify the performance of the AvCount Lube according to the following schedule.
Table 1: Verification schedule

Verification Frequency

Pump flow rate Every 6 months

Particle count Every 6 months

You should also verify the instrument flow rate and particle count if:
• The instrument is producing unusual results
• You have removed the sensor for cleaning
• You have calibrated the instrument
• You have replaced the pump

Do not attempt to remove the pump or sensor unless you have been trained to do
so by Seta Analytics. You may damage the components and invalidate your
warranty if you do so. Return the instrument to Seta Analytics for repair if you
have not had the necessary training.

5.1.1 Verifying the pump flowrate

Verify the pump flowrate by measuring the volume of liquid discharged with each stroke of the pump
and the pump stroke time, for an IP565 test using filtered heptane. During a test in accordance with
IP 565, the pump strokes 8 times.
If the pump flowrate is within the limits given in Table 2 on page 61 and Figure 8 on page 62, verify the
particle count by following the instructions in section 5.1.2.
If the pump flowrate is outside the required limits, check the instrument for leaks or blockages. Repair
any leaks, clean the instrument and repeat the test. If the pump flowrate is still outside the required
limits, contact Seta Analytics for advice.
To verify the pump flowrate:

NOTE – You need the following equipment to verify the pump flowrate:
• Graduated measuring cylinder with 1 ml graduations and a minimum volume of
100 ml.
• Stop watch
• 300 ml filtered heptane

1. Check the test methods that are saved

on your instrument.

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2. Do one of the following:

• If IP 565 is one of the saved test methods on your instrument, go to step 3.
• If IP 565 is not one of the saved test methods on your instrument, proceed as
follows:

2.1 Follow the instructions in the ProTrend instruction manual to save the IP 565
test method to your instrument.

2.2 Go to step 3.

3. Observe the guidelines for avoiding contamination given in section 4.1.

4. Prepare the instrument by following the instructions in section 4.2.

5. Pour filtered heptane into the sample container.

6. Run a test with heptane in accordance with IP565 by following steps 1 to 8 in

section 4.4.2.

NOTE – Before the pump starts for each pump stroke, you will hear a low-pitch sound
for a short time as the changeover valve moves into position. The higher pitch sound
that follows is the pump motor.

7. Allow heptane to discharge into the waste container for the first three pump strokes.

8. At the end of the third pump stroke,

insert the waste tube into a graduated
measuring cylinder.

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9. Start the stopwatch when you hear the pump start for the fourth pump stroke.

NOTE – Before the pump starts for each pump stroke, you will hear a low-pitch sound
for a short time as the changeover valve moves into position. The higher pitch sound
that follows is the pump motor. Start the stopwatch when you hear the pump motor.

You must operate the stopwatch in time with the sound of the pump motor, not
by observing the flow of heptane into the measuring cylinder. The volume of
liquid in the waste pipe makes the latter method inaccurate.

10. Pause the stopwatch when you hear the pump stop.

11. Restart the stopwatch when you hear the pump restart.

12. Repeat steps 10 and 11 to time the remaining pump strokes.

13. Check that the volume of heptane discharged into the measuring cylinder is
50 ml ± 5 ml.

14. Calculate the average volume discharged per pump stroke by dividing the volume in
the measuring cylinder by five.

15. Calculate the average pump stroke time by dividing the total time on the stopwatch by
five.

16. Do one of the following:

• If, for the average volume discharged, the average pump stroke time is within the
region bounded by the red line in Figure 8 on page 62, or is within the limits given
in Table 2 on page 61, the pump flowrate is verified. Go to step 18.
• If, for the average volume discharged, the average pump stroke time is outside
the region bounded by the red line in Figure 8 on page 62, or is outside the limits
given in Table 2 on page 61, the pump flowrate is outside the required
specification. Go to step 17.

17. Check the instrument for leaks and blockages by proceeding as follows:

17.1 Run an IP 565 test using heptane by following the instructions in section 4.4.2.

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NOTE – Excessive air bubbles in the waste line may indicate a leak at the inlet
to the instrument.

17.2 If there are excessive bubbles in the waste line, check the following for leaks:
• Sample tube
• Sample inlet connection
• Sample outlet on the top of the sample delivery unit – AvCount Lube
only
• Connection between the sample tube and the metal dip tube – AvCount
Lube Low-Visc only.
Also, check that there is adequate heptane in the sample container.

17.3 While a test is running, place your finger over the end of the waste tube for a
short time to seal it. Remove your finger to release the pressure. The variation
in pressure may dislodge debris that has accumulated in the measurement cell
or waste pipe.

17.4 When the test is complete, check the particle count for the 4-µm size band and
do one of the following:
• If the particle count ≤ 70, go to step 17.7.
• If the particle count > 70, go to step 17.5.

17.5 Check the metal dip tube and sample tube for blockages. Disconnect the
sample tube from the instrument and clean if necessary.

17.6 If you have been trained to do so, clean the measurement cell by following the
instructions in the service manual.

17.7 Repeat the flow verification test by repeating steps 3 to 15.

17.8 Do one of the following:

• If, for the average volume discharged, the average pump stroke time is
within the region bounded by the red line in Figure 8 on page 62, or is
within the limits given in Table 2 on page 61, the pump flowrate is
verified. Go to step 18.
• If, for the average volume discharged, the average pump stroke time is
outside the region bounded by the red line in Figure 8 on page 62, or is
outside the limits given in Table 2 on page 61, the pump flowrate is
outside the required specification. Contact Seta Analytics for advice.

18. Verify the particle count by following the instructions in section 5.1.2.

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Table 2: Pump stroke time and flowrate limits as a function of volume discharged

Volume discharged Pump stroke time

(ml) (sec)

Minimum Maximum

9.0 17.0 21.6

9.1 17.0 21.9

9.2 17.0 22.1

9.3 17.0 22.4

9.4 17.0 22.6

9.5 17.0 22.8

9.6 17.0 23.1

9.7 17.0 23.3

9.8 17.0 23.6

9.9 17.0 23.9

10.0 17.2 24.0

10.1 17.4 24.0

10.2 17.5 24.0

10.3 17.7 24.0

10.4 17.9 24.0

10.5 18.0 24.0

10.6 18.2 24.0

10.7 18.4 24.0

10.8 18.6 24.0

10.9 18.7 24.0

11.0 18.9 24.0

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24.5

23.5

22.5
Pump stroke time (seconds)

21.5
The pump flowrate is verified if the
20.5 pump stroke time and volume
discharged are within this region.
19.5

18.5

17.5

16.5
8.5 9 9.5 10 10.5 11 11.5
Volume discharged (ml)

Figure 8: Flow verification limits

5.1.2 Verifying the particle count

When you have verified the pump flowrate, you must verify the particle count for an IP 565 test with
AvCount verification material SA1006-0, which is listed in section 10.1.1.
As with all tests, it is essential that you follow the guidelines in section 4.1 for avoiding contamination.
The particle count verification will fail if you do not take steps to ensure the cleanliness of the
instrument and avoid contamination.
Before testing the verification material, you must run an IP 565 test using filtered heptane. If the
resulting particle count for the 4-µm size band is ≤ 70, the instrument is sufficiently clean and you can
test the verification material.
If the resulting particle count for the 4-µm size band is > 70, repeat the IP 565 test with heptane and
recheck the particle count for the 4-µm size band. If the particle count for the 4-µm size band is < 70,
the instrument is sufficiently clean and you can test the verification material. If however, the particle
count is still > 70, repeat the IP 565 test with a fresh bottle of filtered heptane. If this test also yields a
particle count for the 4-µm size band in excess of 70, contact Seta Analytics for advice.
Sample preparation is critical to the success of a verification test. If you do not prepare the verification
material correctly, the particle count verification will fail. After preparing the verification material, test it
by running another IP 565 test. If the test results are within the limits given on the verification material
certificate, the instrument has passed the particle count verification. If the instrument fails the particle
count verification, it may require further cleaning and re-calibration. Contact Seta Analytics for advice.
After testing the verification material, you must clean the instrument by running further IP 565 tests
with filtered heptane until the particle count for the 4-µm size band is ≤ 70.

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To verify the particle count:

NOTE – You need the following equipment to verify the particle count:
• 500 ml filtered heptane
• 250 ml AvCount verification material SA1006-0
• Ultrasonic water bath with a power density in the range 3–10 kW/m2, such
as 99320-2 listed in section 10.1.1
• Bottle tumbler, such as SA1010-0 listed in section 10.1

1. Observe the guidelines for avoiding contamination given in section 4.1.

2. Prepare the instrument by following the instructions in section 4.2.

3. Pour filtered heptane into the sample container.

4. Run a single test in accordance with IP 565 by following the steps in section 4.4.

5. Check the particle count for the 4-µm size band and do one of the following:
• If the particle count ≤ 70, go to step 12.
• If the particle count > 70, go to step 6.

6. Repeat steps 2 to 4 and run a second test with filtered heptane.

7. Check the particle count for the 4-µm size band and do one of the following:
• If the particle count ≤ 70, go to step 12.
• If the particle count > 70, go to step 8.

8. Repeat step 2.

9. Open a fresh bottle of filtered heptane. Pour heptane into the sample container.

10. Run a single test in accordance with IP 565 by following the steps in section 4.4.

11. Check the particle count for the 4-µm size band and do one of the following:
• If the particle count ≤ 70, go to step 12.
• If the particle count > 70, the instrument may need cleaning and recalibration.
Contact Seta Analytics for advice.

12. Empty the waste container.

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13. Prepare the bottle of verification

material as follows:

13.1 Shake the bottle very

vigorously for 1 minute to
disperse the particles
throughout the liquid.

13.2 Loosen the bottle cap and

place the bottle in an
ultrasonic bath for 1 minute to
break up agglomerated
particles and release any air
bubbles entrained during
shaking.

13.3 Tighten the bottle cap and

place the bottle in the bottle
tumbler. Tumble the bottle,
end over end, at a rate of one
turn per second, for 1 minute.

13.4 Loosen the bottle cap and

place the bottle in an
ultrasonic bath for 20 seconds
to release any air bubbles
entrained during tumbling.

13.5 Test the verification material

immediately.

14. Run a single test in accordance with IP 565 by following the steps in section 4.4.

15. Compare the particle counts measured with those given on the verification material
certificate and do one of the following:
• If the particle counts are within the required limits, go to step 16.
• If the particle counts are outside the required limits, the instrument may need
cleaning and recalibration. Contact Seta Analytics for advice.

16. Repeat steps 2 to 12 to clean the instrument with heptane.

5.2 Calibration
The particle counter must be calibrated every 12 months following the annual service. If you have
been trained to service and calibrate the instrument by Seta Analytics, service the instrument and then
calibrate it by following the instructions in the calibration manual. If you have not received the
appropriate training, Seta Analytics or an approved representative must service and calibrate the
instrument for you. Section 9 explains how to prepare and pack the instrument for shipping.

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6 Troubleshooting
Fault Cause Resolution

AvCount Lube only Start button has not been Press the Start button.
pressed.
Sample delivery system
(SDS) does not power
up No power to the SDS Check that the 24 Vdc power supply
is connected, available and switched
on. Refer to section 2.5.7.

The 12 Vdc supply has Connect the 24 Vdc power adaptor to

been wrongly connected the sample delivery system by following
to the sample delivery the instructions in section 2.5.7.
system.

Fuse has blown Replace the fuse by following the

instructions in section 7.5.5.

AvCount Lube only Fuse has blown Replace the fuse by following the
instructions in section 7.5.5.
SDS switches off before
pressure reaches 3 bar
during operation

AvCount Lube only Sample platform is not 1. Press the Stop button to stop the
raised. compressor.
SDS compressor starts
but pressure gauge 2. Raise the sample platform and turn
shows 0 bar gauge. it firmly to the right, as far as it will
go. Refer to section 4.4 for detailed
instructions.
3. Restart the compressor by
pressing the Start button.

Pressurisation chamber is 1. Stop the compressor by pressing

not properly sealed. the Stop button.
2. Turn the sample platform firmly to
the right, as far as it will go. Refer
to section 4.4 for detailed
instructions.
3. Restart the compressor by
pressing the Start button.
4. If the pressurisation chamber still
does not seal, replace the sample
platform O-ring by following the
instructions in section 7.5.4.
5. Contact Seta Analytics if the
problem persists.

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Fault Cause Resolution

Particle counter does No power to the particle Check that the power supply is
not power up when counter connected, available and switched
switched on on. Refer to section 2.5.7.

Internal fuse has blown Contact Stanhope Seta for advice

AvCount Lube only The 24 Vdc power supply will damage

the particle counter. Contact Seta
The 24 Vdc supply has
Analytics for advice.
been wrongly connected
to the particle counter.

Particle counter is ProTrend was started after 1. Close ProTrend.

switched on but the particle counter.
2. Switch off the particle counter
ProTrend displays
using the on/off switch at the rear.
Offline.
3. Restart ProTrend.
4. Switch on the particle counter.
5. Contact Seta Analytics if the
problem persists.

USB cable is unplugged. 1. Close ProTrend.

2. Switch off the particle counter
using the on/off switch at the rear.
3. Connect the USB cable by
following the instructions in
section 2.5.8.
4. Restart ProTrend.
5. Switch on the particle counter.

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Fault Cause Resolution

Sample not flowing Sample container is empty Check the liquid level in the sample
container and add more sample if
necessary.

AvCount Lube Low-Visc Adjust the position of the metal dip

only tube by following the instructions in
section 2.5.5.3.
Metal dip tube is not
submerged

AvCount Lube only 1. Press the Stop button to stop the

compressor.
Sample platform is not
raised. 2. Raise the sample platform and turn
it firmly to the right, as far as it will
go. Refer to section 4.4 for detailed
instructions.
3. Restart the compressor by
pressing the Start button.

AvCount Lube only 1. Stop the compressor by pressing

the Stop button.
Pressurisation chamber is
not properly sealed. 2. Turn the sample platform firmly to
the right, as far as it will go. Refer
to section 4.4 for detailed
instructions.
3. Restart the compressor by
pressing the Start button.
4. If the pressurisation chamber still
does not seal, replace the sample
platform O-ring by following the
instructions in section 7.5.4.
5. Contact Seta Analytics if the
problem persists.

Waste tube is blocked 1. Flush the instrument.

2. Disconnect the waste tube from the
instrument and clean.
3. Check the condition of the
connector O-ring and replace if
necessary by following the
instructions in section 7.5.3.

Pump has failed Contact Seta Analytics for advice.

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Fault Cause Resolution

Sample is not flowing, AvCount Lube Low-Visc 1. Flush the instrument.

waste flows back into only
2. Disconnect the sample tube from
the instrument and/or
Metal dip tube or sample the instrument and clean.
waste tube jerks when
tube is blocked
the changeover valve 3. Check the condition of the
moves connector O-ring and replace if
necessary by following the
instructions in section 7.5.37.5.3.
4. Replace the sample tube assembly
if necessary.
5. If the problem persists, contact
Seta Analytics for advice.

AvCount Lube only 1. Flush the instrument.

Sample tube is blocked 2. Disconnect the sample tube from
the instrument and clean.
3. If the problem persists, contact
Seta Analytics for advice.

Measurement cell is 1. Flush the instrument.

blocked
2. If you have been trained to do so,
clean the measurement cell by
following the instructions in the
service manual.
3. If the problem persists, contact
Seta Analytics for advice.

Sample is not flowing, Sample too viscous Warm the sample to a maximum
waste flows back into temperature of 70°C.
the instrument, the
waste tube jerks when 1. Dilute sample with a known volume
the changeover valve of suitable diluent.
moves and/or there are
large bubbles in waste 2. Account for the diluent ratio when
tube interpreting results.

If allowed to do so by the test method,

reconfigure the instrument so that the
pump is before the measurement cell
by following the instructions in
section 7.5.2.

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Fault Cause Resolution

Large bubbles in the Sample too viscous Warm the sample to a maximum
sample tube or waste temperature of 70°C.
tube
1. Dilute sample with a known volume
of suitable diluent.
2. Account for the diluent ratio when
interpreting results.

If allowed to do so by the test method,

reconfigure the instrument so that the
pump is before the measurement cell
by following the instructions in
section 7.5.2.

Air is entering the 1. Check that the metal dip tube is

instrument submerged in the sample.
AvCount Lube Low-Visc only.
2. Check that the sample platform is
raised. AvCount Lube only.
3. Check for leaks in the sample tube.
4. Check the condition of the
connector O-ring and replace if
necessary by following the
instructions in section 7.5.3.
AvCount Lube Low-Visc only.
5. Replace the sample tube assembly
if necessary.
6. If the problem persists, contact
Seta Analytics for advice.

Sample has a low vapour There is no solution for this problem.

pressure

Pump seals are leaking Contact Seta Analytics for advice.

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Fault Cause Resolution

Unexpected results Measurement cell is dirty 1. Flush the instrument.

2. If you have been trained to do so,
clean the measurement cell by
following the instructions in the
service manual.
3. If problem persists, contact Seta
Analytics.

Sample contamination Repeat the test, ensuring that you

follow the guidelines for avoiding
contamination in section 4.1.

Incorrect sample Repeat the test, ensuring that you

preparation prepare the sample in accordance
with the test method.

Calibration required 1. Test a known sample.

2. Verify the instrument performance
by following the instructions in
section 5.1.
3. If the instrument fails verification:
• Recalibrate the instrument if
you have been trained to do so,
by following the instructions in
the calibration manual.
• Return the instrument to Seta
Analytics for recalibration.

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Fault Cause Resolution

Very high particle Dirty sample container Clean the sample container by
counts following the instructions in
section 4.2.2.

AvCount Lube Low-Visc Clean the dip tube by following the

only instructions in section 4.2.3.
Dirty dip tube

Sample contamination Repeat the test, ensuring that you

follow the guidelines for avoiding
contamination in section 4.1.

Measurement cell is dirty 1. Flush the instrument.

2. If you have been trained to do so,
clean the measurement cell by
following the instructions in the
service manual.
3. If the problem persists, contact
Seta Analytics for advice.

Water contamination Run tests with isopropyl alcohol (IPA)

followed by heptane to dry the
measurement cell.

Calibration required 1. Test a known sample.

2. Verify the instrument performance
by following the instructions in
section 5.1.
3. If the instrument fails verification:
• Recalibrate the instrument if
you have been trained to do so,
by following the instructions in
the calibration manual.
• Return the instrument to Seta
Analytics for recalibration.

Sensor faulty Contact Seta Analytics for advice.

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Fault Cause Resolution

Very low particle counts Air is entering the 1. Check that the metal dip tube is
instrument submerged in the sample.
AvCount Lube Low-Visc only.
2. Check that the sample platform is
raised. AvCount Lube only.
3. Check for leaks in the sample tube.
4. Check the condition of the
connector O-ring and replace if
necessary by following the
instructions in section 7.5.3.
AvCount Lube Low-Visc only.
5. Replace the sample tube assembly
if necessary.
6. If the problem persists, contact
Seta Analytics for advice.

Partial blockage Measure the flow leaving the waste

tube. Flow should be approximately
10 ml in 17 to 23 seconds. If a partial
blockage is indicated:
1. Flush the instrument.
2. Disconnect the sample tube from
the instrument and clean the tube.
3. Check the condition of the
connector O-ring and replace if
necessary by following the
instructions in section 7.5.37.5.3.
4. Disconnect the waste tube from the
instrument and clean the tube.
5. Check the condition of the
connector O-ring and replace if
necessary by following the
instructions in section 7.5.3.
6. If you have been trained to do so,
clean the measurement cell by
following the instructions in the
service manual.
7. If the problem persists, contact
Seta Analytics for advice.

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Fault Cause Resolution

Very low particle counts Calibration required 1. Test a known sample.

continued
2. Verify the instrument performance
by following the instructions in
section 5.1.
3. If the instrument fails verification:
• Recalibrate the instrument if
you have been trained to do so,
by following the instructions in
the calibration manual.
• Return the instrument to Seta
Analytics for recalibration.

Sensor is faulty Contact Seta Analytics for advice.

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Fault Cause Resolution

No particle count Sample container is empty Check the liquid level in the sample
container and add more sample if
necessary.

AvCount Lube Low-Visc Adjust the position of the metal dip

only tube by following the instructions in
section 2.5.5.3.
Metal dip tube is not
submerged

Sample tube is not Connect sample tube by following the

connected instructions in section 2.5.5.

AvCount Lube Low-Visc 1. Flush the instrument.

only
2. Disconnect the sample tube from
Metal dip tube or sample the instrument and clean.
tube is blocked
3. Check the condition of the
connector O-ring and replace if
necessary by following the
instructions in section 7.5.3.
4. Replace the sample tube assembly
if necessary.
5. If the problem persists, contact
Seta Analytics for advice.

AvCount Lube only 1. Flush the instrument.

Sample tube is blocked 2. Disconnect the sample tube from
the instrument and clean.
3. If the problem persists, contact
Seta Analytics for advice.

Measurement cell is 1. Flush the instrument.

blocked
2. If you have been trained to do so,
clean the measurement cell by
following the instructions in the
service manual.
3. If the problem persists, contact
Seta Analytics for advice.

Sensor is faulty Contact Seta Analytics for advice.

Red LED on the rear of Sensor is faulty Contact Seta Analytics for advice.
the particle counter is
illuminated

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6.1 Instrument error symbols

Error symbol Cause Resolution

Measurement cell is dry 1. Check that the metal dip tube is

submerged in the sample.
Sensor is faulty 2. Check the liquid level in the sample
container and add more sample if
Laser is faulty necessary.
3. Run a test using filtered heptane
and see if the error symbol clears.
4. If the problem persists, contact
Seta Analytics for advice.

Pump is faulty Contact Seta Analytics for advice.

Clock is faulty Contact Seta Analytics for advice.

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6.2 ProTrend error messages

Error message Cause Resolution

Sensor error displays Sample container is 1. Check the liquid level in the sample
in ProTrend empty container and add more sample if
necessary.
2. Run another test to refill the
measurement cell.

Do not allow the

measurement cell to dry out.

3. Check that Measuring Status: OK

displays above the test results in
ProTrend.
4. Contact Seta Analytics of the problem
persists.

AvCount Lube Low-Visc 1. Adjust the position of the metal dip

only tube by following the instructions in
section 2.5.5.3.
Metal dip tube is not
submerged 2. Run another test to refill the
measurement cell.

Do not allow the

measurement cell to dry out.

3. Check that Measuring Status: OK

displays above the test results in
ProTrend.
4. Contact Seta Analytics of the problem
persists.

AvCount Lube only 1. Press the Stop button to stop the

compressor.
Sample platform has not
been raised. 2. Raise the sample platform and turn it
firmly to the right, as far as it will go.
Refer to section 4.4 for detailed
instructions.
3. Restart the compressor by pressing
the Start button.
4. Run another test to refill the
measurement cell.

Do not allow the

measurement cell to dry out.

3. Check that Measuring Status: OK

displays above results in ProTrend.
4. Contact Seta Analytics if the problem
persists.

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7 Maintenance
You may invalidate your warranty if you do not follow the maintenance
procedures provided in this handbook.

7.1 Before each test

7.1.1 Cleaning the sample container
Clean the sample container before each test by following the instructions in section 4.2.2.
7.1.2 Cleaning the metal dip tube – AvCount Lube Low-Visc only
Clean the metal dip tube before each test by following the instructions in section 4.2.3.

7.2 Daily maintenance

7.2.1 Before using the instrument
Before using the AvCount Lube each day, clean the instrument by running a test using filtered
heptane.
7.2.2 After using the instrument
After you have finished using the instrument, do the following before switching off the unit:
1. Clean the instrument by running a test using filtered heptane.
2. Wipe the outer case with a soft cloth.
3. Rinse the metal dip tube and adjustable stopper with filtered heptane and place in a clean, empty
sample container – AvCount Lube Low-Visc only.

7.3 6-monthly maintenance

7.3.1 Verifying the pump flowrate
Every 6 months, verify the pump flowrate by following the instructions in section 5.1.1.
7.3.2 Verifying the particle count
Every 6 months, verify the particle count by following the instructions in section 5.1.2.

7.4 Annual maintenance

7.4.1 Checking the instrument for signs of wear
To check the instrument for signs of wear:

1. Check the power leads for signs of wear and replace if necessary.

2. AvCount Lube only – Check the condition of the sample platform O-ring and replace it if it
is damaged, distorted or hardened by following the instructions in section 7.5.4.

7.4.2 Servicing the instrument

Do not carry out the annual service unless you have been trained to do so. Seta
Analytics or an approved representative must service the instrument if you have
not received the appropriate training. You may damage the instrument and will
invalidate your warranty if you attempt to service the instrument without having
received the proper training.

The AvCount Lube and AvCount Lube Low-Visc must be serviced annually. If you have been trained
to service the instrument by Seta Analytics, service the instrument by following the instructions in the
service manual. If you have not received the appropriate training, Seta Analytics or an approved

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representative must service and calibrate the instrument for you. Section 9 explains how to prepare
and pack the instrument for shipping.
7.4.3 Calibrating the instrument
If you serviced the instrument yourself, calibrate the instrument by following the instructions in the
calibration manual.
If Seta Analytics or an approved representative serviced your instrument, calibration and verification is
included in the annual service.
7.4.4 Verifying the instrument performance
If you serviced the instrument yourself, after calibrating the instrument, verify the pump flowrate and
the particle count by following the instructions in section 5.1.
If Seta Analytics or an approved representative serviced your instrument, calibration and verification in
included in the annual service.

7.5 Other maintenance tasks

7.5.1 Cleaning the outside of instrument
Clean the instrument by wiping it with a soft cloth.
7.5.2 Reconfiguring the instrument for higher viscosity samples
You can configure the particle counter so that the pump is either before or after the sensor by
changing the position of the pump configuration tube on the front of the instrument. For maximum
accuracy, we recommend that you configure the instrument so that the pump is after the sensor, as
described in sections 2.5.3 to 2.5.6. This removes the risk of sample contamination from the pump.
If the particle counter is unable to draw in a high-viscosity sample, you could reconfigure the
instrument so that the pump is before the sensor, if the test method allows. Using the instrument in
this alternative configuration will reduce the accuracy of the results.
To reconfigure the instrument for higher viscosity samples:

Wear safety glasses, gloves and protective clothing when reconfiguring this
instrument. It contains sample liquid, which may be released when making
connections.

We recommend that you configure the instrument so that the pump is after of the
sensor. The accuracy of the instrument will be reduced if you configure the
instrument with the pump before of the sensor.

1. Identify the pump configuration tube.

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2. Remove the yellow dust caps from the

connections marked SENSOR IN and
PUMP OUT on the front of the
instrument.

NOTE – Place a cloth beneath the

connector to catch any spilt liquid.

3. Connect the pump configuration tube to

the connections marked SENSOR IN
and PUMP OUT on the front of the
instrument. Secure the tube by turning
the connectors clockwise until they are
finger-tight.

4. Remove the yellow dust caps from the

connection marked PUMP IN on the
front of the instrument.

NOTE – Place a cloth beneath the

connector to catch any spilt liquid.

5. Connect the sample tube to the

connection marked PUMP IN. Secure
the tube by turning the connectors
clockwise until they are finger-tight.

6. Remove the yellow dust caps from the

connection marked PUMP OUT on the
front of the instrument.

NOTE – Place a cloth beneath the

connector to catch any spilt liquid.

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7. Connect the waste tube to the

connection marked SENSOR OUT.
Secure the tube by turning the
connectors clockwise until they are
finger-tight.

7.5.3 Inspecting the inlet and outlet connector O-rings

Whenever you disconnect the sample tube assembly or waste tube assembly from the instrument, you
must check the condition of the connector O-rings and replace them if necessary. The connector
O-rings are included in Seal kit SA1900-002, listed in section 10.2.
To inspect the inlet and outlet connector O-rings:

NOTE – You need two connector O-rings from Seal kit SA1900-002 to perform this task.

1. Unscrew the tube nut from the

connector and slide it up the tubing.

2. Slide the knurled nut up the tubing.

3. Check the condition of the O-ring and

replace it if it is damaged, distorted or
hardened.

4. Slide the knurled nut over the O-ring

and secure with the tube nut.

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7.5.4 Replacing the sample platform O-ring – AvCount Lube only

If the O-ring on the sample platform is damaged, deformed or hardened, the pressurisation chamber
will not seal, pressurise or hold pressure. The O-ring is simple to replace and is listed in section 10.2.
To replace the sample platform O-ring:

NOTE – You need the pressurisation chamber O-ring SA1950-005 and a small flat-
bladed screwdriver to perform this task.

1. Remove the O-ring from the sample

platform using a small flat-bladed
screwdriver.
Discard the old O-ring.

2. Fit a new O-ring, ensuring that it locates

in the groove around the sample
platform.

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7.5.5 Changing the fuse in the sample delivery system

To change the fuse:

Always isolate the electrical power supply before changing the fuse, as failure to
do so may result in death or serious injury.

NOTE – You need a flat-bladed screwdriver to replace the fuse.

1. Switch off the mains power supply.

2. Unplug the mains adaptor, with the

black connector, from the socket
marked 24V on the rear of the sample
delivery system.

3. With a flat-bladed screwdriver, push the

fuse holder inwards and turn it
anticlockwise 1/8th turn to release the
holder.

4. Remove the fuse holder from the

instrument.

5. Remove the fuse from the fuse holder.

6. Fit a new 6.3 A anti-surge fuse into the fuse holder. Refer to section 1.1 for the complete
fuse specification.

7. Insert the fuse holder into the instrument.

8. With a flat-bladed screwdriver, push the

fuse holder inwards and turn it clockwise
1/8th turn to lock it into place.

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8 Storage
If you need to store the particle counter for periods of two months or more, you must prepare the unit
before putting it into storage. Depending on the storage duration, you must also flush the unit
periodically whilst the unit is in storage. If you do not prepare the instrument properly, or periodically
flush it whilst it is in storage, you will invalidate the warranty and may damage the instrument.

8.1 Preparing the instrument for long-term storage

Before putting the particle counter into long-term storage, you must flush the unit and clean the
external components. You must then fill the particle counter with either filtered heptane or technical
white oil, depending upon the storage period, so that the measurement cell does not dry out.
To prepare the instrument for long-term storage:

You will damage the instrument and invalidate your warranty if you do not
prepare the instrument correctly, prior to long-term storage.

NOTE – You need the following when preparing the instrument for storage:
• Filtered heptane
• Pharmaceutical grade technical white oil (if storing the instrument for more than 3
months)
• Yellow caps used to seal the inlet and outlet connections
• Plastic bag
• Original packaging if possible

1. Clean the instrument internally and externally, and clean the external components by
following the instructions in section 7.2.2.

2. Do one of the following:

• If storing the instrument for up to 3 months, run a test using filtered heptane by
following the instructions in section 4.4.
• If storing the instrument for more than 3 months, run a test using pharmaceutical
grade technical white oil by following the instructions in section 4.4.

3. Switch off the particle counter using the

on/off switch on the rear of the unit.

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4. Switch off the mains power supply.

5. Disconnect the mains power adaptor

from the instrument.

6. Disconnect the sample, waste tube and

pump configuration tubes from the front
of the instrument. Elevate the metal
connectors on the end of the tubes so
that the liquid contained in the tubes
drains back into the sample and waste
containers.

7. Fit the yellow dust caps over the four

connectors.

8. Wash the waste, sample and pump configuration tubes in filtered heptane. If your
instrument is an AvCount Lube Low-Visc, also wash the adjustable stopper and dip tube
in filtered heptane. Shake off the excess heptane and allow the components to air dry.

9. Store the waste tube, sample tube, adjustable stopper and dip tube in a sealed plastic
bag.

10. Attach a label to the instrument showing the storage date.

11. Pack the instrument in suitable packing for long-term storage; ideally, use the original
packaging.

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12. Store the instrument:

• In a dry place
• Out of direct sunlight
• Where it is not exposed extremes of temperature

13. You must flush the instrument every six months whilst it is in storage, as described in
section 8.2. Set a calendar reminder to ensure that you carry out this task.

8.2 Flushing the instrument whilst in storage

To flush the instrument whilst in storage:

You will damage the instrument and invalidate your warranty if you do not flush
the instrument at the specified interval during long-term storage.

NOTE – You need pharmaceutical grade technical white oil to flush the instrument.

1. Unpack the instrument and prepare it for use by following the instructions in sections 2.5
and 4.2.

2. Run a test using pharmaceutical grade technical white oil by following the instructions in
section 4.4.

3. Prepare the instrument for storage by following steps 3 to 9 in section 8.1.

4. Record the date that you flushed the instrument on the storage label.

5. Complete the preparation for storage by following steps 11 to 13 in section 8.1.

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9 Returning to the factory

Do not carry out any maintenance or repairs other than those described in this
handbook. Seta Analytics or an approved representative must perform any other
servicing and repairs, unless you have received appropriate training from Seta
Analytics

If you need to return the instrument to our factory for service or repair, prepare it for shipping by
following the instructions in section 9.1.1, and use adequate packing so the unit is not damaged in
transit. Ideally, use the instrument’s original packaging. Damage in transit may result in additional cost
and time to rectify. Contact Seta Analytics for any help or advice you may need.
9.1.1 Preparing the instrument for shipping
To prepare the instrument for shipping:
You must fill the instrument with pharmaceutical grade technical white oil before shipping it. The
preparation instructions are identical to those for preparing the instrument for long-term storage.
Follow the instructions in section 8.1, using pharmaceutical grade technical white oil in step 2.

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10 Accessories and spares

10.1 Accessories
Part No. Thumbnail Description

SA1004-0 Sample containers and caps

250 ml syrup bottle. Pack of 49.

SA1010-0 Bottle tumbler

60 rpm with holder for a 250 ml syrup bottle SA1004-0.

SA1017-0 Technical white oil

Used when storing or transporting the instrument. 500 ml bottle.

SA1043-0 Sample and waste bottle holder

SA1812-0 Partikel© software

For downloading results to a Windows© computer and
editing/creating test methods.

SA1950-0 Sample delivery unit

For use with viscous samples with kinematic viscosities of up to
200 mm2/s. Extends the operating range of the AvCount Lube
Low-Visc, converting the AvCount Lube Low-Visc into an
AvCount Lube.

10.1.1 Calibration and verification

Part No. Thumbnail Description

SA1006-0 AvCount verfication material

Secondary working standard with a particle distribution
traceable to NIST SRM 2806a and 2806b. For use with particle
counters calibrated in accordance with ISO 11171. Certified in
accordance with the essential requirements of ISO 17034.
Homogeneity and variability checked in accordance with ISO
Guide 35. Includes a certificate of measurement. 250 ml bottle.

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Part No. Thumbnail Description

SA1018-0 AvCount Calibration material ‘b‘

Secondary working standard with a particle distribution
traceable to NIST 2806b. For use with particle counters
calibrated in accordance with ISO 11171. For use with particle
counters calibrated in accordance with ISO 11171. Certified in
accordance with the essential requirements of ISO 17034.
Homogeneity and variability checked in accordance with ISO
Guide 35. Includes a certificate of analysis and conformance.
250 ml bottle.

99320-3 Ultrasonic bath

Complies with ISO 11171. Required for the preparation of
verification and calibration materials for the AvCount Lube.

10.2 Spares
Part No. Thumbnail Description

SA1000-001 Sample tube assembly

Supplied with the AvCount Lube Low-Visc SA1910-0. Can also
be used with the AvCount Lube SA1900-0 for low viscosity
samples. Includes metal dip tube, 19 mm adjustable stopper,
sample tube (4 mm OD, 2.5 mm ID) and inlet connector with
FFKM O-ring.

SA1000-004 Waste tube

Includes waste tube (6 mm OD, 4 mm ID) and outlet connector
with FFKM O-ring.

SA1000-019 Waste tube outlet connector

Replacement connector for 6 mm OD, 4 mm ID waste tube
with FFKM O-ring.

SA1000-020 Sample tube inlet connector

Replacement connector for 4 mm OD, 2.5 mm ID sample
delivery tube with FFKM O-ring.

SA1900-002 Seal kit for SA1900-0 and SA1910-0

• 2 × FFKM O-rings 6 x 2 mm
• 10 × FFKM O-rings 4 x 1.5 mm
• 2 × FFKM O-rings 10 x 2 mm

SA1900-003 Sensor inlet tube assembly

Preassembled tube and fittings. Connects the sensor inlet
connector marked SENSOR IN to the sensor inlet.

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Part No. Thumbnail Description

SA1900-004 Sensor outlet tube assembly

Preassembled tube and fittings. Connects the sensor outlet to
the connector marked SENSOR OUT.

SA1900-005 Pump inlet tube assembly

Preassembled tube and fittings. Connects the pump inlet
connector marked PUMP IN to the pump inlet.

SA1900-006 Pump outlet tube assembly

Preassembled tube and fittings. Connects the pump outlet to
the connector marked PUMP OUT.

SA1900-007 Pump configuration tube assembly

Preassembled tube and fittings.

SA1900-008 Particle counter power supply

100/240 Vac, 50/60 Hz power supply with 12 Vdc output.

For SA1950-0

SA1950-002 Sample delivery unit power supply

100/240 Vac, 50/60 Hz power supply with 24 Vdc output.

SA1950-003 Sample tube for AvCount Lube SA1900-0

Includes formed tube assembly (4 mm OD, 2.5 mm ID) and
fittings.

SA1950-004 Fuse
T 6.3 A, antisurge, ceramic, 5 × 20 mm fuse.

SA1950-005 O-ring
Large O-ring for the sample delivery system chamber.

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Appendix A. Installation and training checklist

For the Installation and training checklist, see the following pages.
Seta Analytics staff and representatives must complete the Installation and training checklist when
installing equipment and training users at a customer site.

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Installation and Training Checklist

Training summary

Customer: Location:

Instrument serial number: Installation date:

Trainer: Training company:

Operator: Operator email:

Operator: Operator email:

Operator: Operator email:

Operator: Operator email:

Operator: Operator email:

Unpacking and physical checks Completed

Review the condition of the packaging and photograph any damage. ☐

Check the Shock Watch, if fitted, and photograph if the indicator is red. ☐

Unpack the instrument and retain all packaging for future use. ☐

Check the contents for signs of damage and photograph any areas of concern. ☐

Check the contents against the packing list enclosed with the instrument. ☐

Check that the power rating marked on the label on the rear of the instrument
☐
matches the local power supply.

Location and installation Completed

Check that the proposed instrument location meets the requirements given in
☐
section 2.2 of the manual.

Review the Safety section of the manual and the safety devices listed in
☐
section 1.3.6.

Set up the instrument by following the instructions in section 2.4 of the manual. ☐

Help the customer to install and setup ProTrend© by following the instructions in
☐
section 2.4.

Adjust the date and time by following the instructions in section 4.10.1 of the
☐
manual.

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Instrument overview Completed

Review the applicable test methods listed in section 1.2 of the manual. ☐

Review the instrument layout with reference to section 1.3.2 of the manual. ☐

Demonstrate how to navigate the user interface by reviewing the main menu,
☐
Results and Service menu screens. Refer to section 3.

Operation Completed

Review the guidelines for avoiding contamination listed in section 4.1. ☐

Emphasise the importance of preparing the sample in accordance with the test
☐
method.

Demonstrate how to prepare the instrument by following the instructions in

☐
section 4.2.

Demonstrate how to run a test with ProTrend by following the instructions in

☐
section 4.4.1.

Demonstrate how to run a test in standalone mode by following the instructions

☐
in section 4.4.2.

Allow the user to run multiple tests and record the test results in the table below. ☐

Test Sample Was result as Comments

method expected?

Test results Completed

Demonstrate how to view test results saved with ProTrend by following the
☐
instructions in section 4.5.1.

Demonstrate how to view test results saved on the instrument by following the
☐
instructions in section 4.5.2.

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Verification and calibration Completed

Review the verification schedule given in section 5.1. ☐

Emphasise that the instrument is supplied pre-calibrated and does not require
☐
further initial calibration by the customer.

Maintenance and servicing Completed

Review the maintenance requirements as detailed in section 7 of the manual. ☐

Discuss the annual service and calibration, and explain that the customer
☐
requires factory training if they wish to carry out this service themselves.

Review the available accessories and spares listed in section 10 of the manual. ☐

Make the customer aware that Seta Analytics or factory-approved engineers must
☐
carry out repairs, other than those described in this manual.

Completion

Operator’s signature: Date:

Operator’s signature: Date:

Operator’s signature: Date:

Operator’s signature: Date:

Operator’s signature: Date:

Trainer’s signature: Date:

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