CROSS Checklist
CROSS Checklist
RESEARCH METHODS
A Consensus-Based Checklist for Reporting of Survey
Studies (CROSS)
Akash Sharma, MBBS1,2 , Nguyen Tran Minh Duc, MD2,3 , Tai Luu Lam Thang, MD2,4 ,
Nguyen Hai Nam, MD2,5 , Sze Jia Ng, MD2,6 , Kirellos Said Abbas, MBCH2,7 ,
Nguyen Tien Huy, MD, PhD8 , Ana Marušić, MD, PhD9 , Christine L. Paul, PhD10,
Janette Kwok, MBBS11 , Juntra Karbwang, MD, PhD12,
Chiara de Waure, MD, MSc, PhD13 , Frances J. Drummond, PhD14 ,
Yoshiyuki Kizawa, MD, PhD15 , Erik Taal, PhD16 , Joeri Vermeulen, MSN, CM17,18 ,
Gillian H. M. Lee, PhD19 , Adam Gyedu, MD, MPH20 , Kien Gia To, PhD21 ,
Martin L. Verra, PhD22 , Évelyne M. Jacqz-Aigrain, MD, PhD23 ,
Wouter K. G. Leclercq, MD24 , Simo T. Salminen, PhD25,
Cathy Donald Sherbourne, PhD26, Barbara Mintzes, PhD27 , Sergi Lozano, PhD28 ,
Ulrich S. Tran, DSc29 , Mitsuaki Matsui, MD, MSc, PhD12 , and
Mohammad Karamouzian, DVM, MSc, PhD candidate30,31
1
University College of Medical Sciences and Guru Teg Bahadur Hospital, Dilshad Garden, Delhi, India; 2Online Research Club, Nagasaki, Japan;
3
Faculty of Medicine, University of Medicine and Pharmacy, Ho Chi Minh City, Vietnam; 4Department of Emergency, City’s Children Hospital, Ho
Chi Minh City, Vietnam; 5Division of Hepato-Biliary-Pancreatic Surgery and Transplantation, Department of Surgery, Graduate School of Medicine,
Kyoto University, Kyoto, Japan; 6Department of Medicine, Crozer Chester Medical Center, Upland, PA, USA; 7Faculty of Medicine, Alexandria
University, Alexandria, Egypt; 8Institute of Tropical Medicine (NEKKEN) and School of Tropical Medicine and Global Health, Nagasaki University,
Nagasaki, Japan; 9Department of Research in Biomedicine and Health, University of Split School of Medicine, Split, Croatia; 10School of Medicine
and Public Health, University of Newcastle, Callaghan, Australia; 11Division of Transplantation and Immunogenetics, Department of Pathology,
Queen Mary Hospital Hong Kong, Pok Fu Lam, Hong Kong; 12School of Tropical Medicine and Global Health, Nagasaki University, Nagasaki, Japan;
13
Department of Medicine and Surgery, University of Perugia, Perugia, Italy; 14Cancer Research at UCC, University College Cork, Cork, Ireland;
15
Department of Palliative Medicine, Kobe University School of Medicine, Hyogo, Japan; 16Department of Psychology, Health & Technology,
Faculty of Behavioural, Management and Social Sciences, University of Twente, Enschede, Netherlands; 17Department of Public Health,
Biostatistics and Medical Informatics Research Group, Vrije Universiteit Brussel (VUB), Brussels, Belgium; 18Department of Health Care, Knowledge
Centre Brussels Integrated Care, Erasmus Brussels University of Applied Sciences and Arts, Brussels, Belgium; 19Paediatric Dentistry and Orthodontics,
Faculty of Dentistry, University of Hong Kong, Pok Fu Lam, Hong Kong; 20Department of Surgery, School of Medicine and Dentistry, Kwame Nkrumah
University of Science and Technology, Kumasi, Ghana; 21Faculty of Public Health, University of Medicine and Pharmacy, Ho Chi Minh City, Vietnam;
22
Department of Physiotherapy, Bern University Hospital, Insel Group, Bern, Switzerland; 23Hopital Robert-Debre AP-HP, Clinical Investigation Center,
Paris, France; 24Department of Surgery, Máxima Medical Center, Veldhoven, Veldhoven, the Netherlands; 25Department of Social Psychology,
University of Helsinki, Helsinki, Finland; 26RAND, Santa Monica, CA, USA; 27School of Pharmacy and Charles Perkins Centrey, Faculty of Medicine and
Health, The University of Sydney, Sydney, Australia; 28School of Economics, University of Barcelona, Barcelona, Spain; 29Department of Cognition,
Emotion, and Methods in Psychology, School of Psychology, University of Vienna, Vienna, Austria; 30School of Population and Public Health,
University of British Columbia, Vancouver, BC, Canada; 31HIV/STI Surveillance Research Center, and WHO Collaborating Center for HIV
Surveillance, Institute for Futures Studies in Health, Kerman University of Medical Sciences, Kerman, Iran.
KEY WORDS: Checklist; Surveys and Questionnaires; Delphi technique. can be administered quicker than some other methods of data
gathering and facilitate data collection from a large number of
J Gen Intern Med 36(10):3179–87
DOI: 10.1007/s11606-021-06737-1 participants. Numerous questions can be included in a survey
© Society of General Internal Medicine 2021 that allow for increased flexibility in evaluation of several
research areas, such as analysis of risk factors, treatment
outcomes, disease trends, cost-effectiveness of care, and qual-
INTRODUCTION ity of life. Surveys can be conducted by phone, mail, face-
to-face, or online using web-based software and applica-
A survey is a list of questions aiming to extract a set of desired tions. Online surveys can help reduce or prevent geograph-
data or opinions from a particular group of people.1 Surveys ical dependence and increase the validity, reliability, and
statistical power of the studies. Moreover, online surveys
Akash Sharma and Minh Duc Nguyen Tran contributed equally to this
facilitate rapid survey administration as well as data collec-
work.
Received September 15, 2020
tion and analysis.2
Accepted March 17, 2021 Surveys are frequently used in a variety of research areas.
Published online April 22, 2021 For example, a PubMed search of the key word “survey” on
3179
3180 Sharma et al.: Checklist for Reporting of Survey Studies JGIM
January 7, 2021, generated over 1,519,000 results. These also little information available about the experts involved in
studies are used for a number of purposes, including but not the development of these checklists. SURGE’s limited cita-
limited to opinion polls, trend analyses, evaluation of policies, tions since its publication suggest that it is not commonly used
measuring the prevalence of diseases.3–12 Although many sur- by authors and not recommended by journals. Furthermore,
veys have been published in high-impact journals, comprehen- even after the development of these guidelines (SURGE and
sive reporting guidelines for survey research are limited13, 14 CHERRIES), there has been limited improvement in reporting
and substantial variabilities and inconsistencies can be identi- of surveys. For example, Alvin et al. reviewed 102 surveys in
fied in the reporting of survey studies. Indeed, different studies top nephrology journals and found that the quality of surveys
have presented multiform patterns of survey designs and re- was suboptimal and highlighted the need for new reporting
ported results in various non-systematic ways.15–17 guidelines to improve reporting quality and increase transpar-
Evidence-based tools developed by experts could help ency.25 Similarly, Prasad et al. found significant heterogeneity
streamline particular procedures that authors could follow to in reporting of radiology surveys published in major radiology
create reproducible and higher quality studies.18–20 Research journals and suggested the need for guidelines to increase the
studies that have transparent and accurate reporting may be homogeneity and generalizability of survey results.26 Mark
more reliable and could have a more significant impact on et al. also found several deficiencies in survey methodologies
their potential audience.19 However, that is often not the case and reporting practices and suggested a need for establishing
when it comes to reporting research findings. For example, minimum reporting standards for survey studies.27 Similar
Moher et al.20 reported that, although over 63,000 new studies concerns regarding the qualities of surveys have been raised
are published in PubMed on a monthly basis, many publica- in other medical fields.28–33
tions face the problem of inadequate reporting. Given the lack Because of concerns regarding survey qualities and lack of
of standardization and poor quality of reporting, the Enhanc- well-developed guidelines, there is a need for a single com-
ing the QUAlity and Transparency Of health Research prehensive tool that can be used as a standard reporting check-
(EQUATOR) Network was created to help researchers publish list for survey research to address significant discrepancies in
high-impact health research.20 Several important guidelines the reporting of survey studies.13, 25–28, 31, 32 The purpose of
for various types of research studies have been created and this study was to develop a universal checklist for both web-
listed on the EQUATOR website, including but not limited to and non-web-based surveys. Firstly, we established a
the Consolidated Standards of Reporting Trials and encom- workgroup to search the literature for potential items that can
passes (CONSORT) for randomized control trial, Strengthen- be included in our checklist. Secondly, we collected informa-
ing the Reporting of Observational studies in Epidemiology tion about experts in the field of survey research and emailed
(STROBE) for observational studies, and Preferred Reporting them an invitation letter. Lastly, we conducted three rounds of
Items for Systemic Reviews and Meta-analyses (PRISMA) for rating by the Delphi method.
systematic reviews and meta-analyses. The introduction of
PRISMA checklist in 2009 led to a substantial increase in
the quality of the systemic reviews and is a good example of METHODS
how poor reporting, biases, and unsatisfactory results can be
Our study was performed from January 2018 to December
significantly addressed by implementing and following a val-
2019 using the Delphi method. This method is encouraged for
idated reporting guideline.21
use in scientific research as a feasible and reliable approach to
SURGE22 and CHERRIES23 are frequently recommended
reach final consensus among experts.34 The process of check-
for reporting of non-web and web-based surveys. However, a
list development included five phases: (i) planning; (ii)
report by Tarek et al. found that many items of the SURGE
drafting of checklist items; (iii) consensus building using the
and CHERRIES guidelines (e.g., development, description,
Delphi method; (iv) dissemination of guidelines; and (v)
testing of the questionnaire, advertisement, and administration
maintenance of guidelines.
of the questionnaire, sample representativeness, response
rates, informed consent, statistical analysis) had been missed
by authors. The authors therefore concluded a need to produce
a single universal guideline as a standard quality-reporting tool
Planning Phase
for surveys. Moreover, these guidelines lack a structured In the planning phase, we established a workgroup, secured
approach for the development of guidelines. For example, resources, reviewed the existing reporting guidelines, and
CHERRIES which was developed in 2004 lacks a compre- drafted the plan and timeline of our project. To facilitate the
hensive literature review and the Delphi exercise. These steps development of Checklist for Reporting of Survey Studies
are crucial in developing guidelines as they help identify (CROSS), a reporting checklist workgroup was set up. This
potential gaps and opinions of different experts in the field.20, workgroup had seven members from five countries. The expert
24
While the SURGE checklist used a literature review for panel members were found via searching original survey-based
generation of their items, it also lacks the Delphi exercise and studies published between January 2004 and December 2016.
is limited to only self-administered postal surveys. There is The experts were selected based on their number of high-
JGIM Sharma et al.: Checklist for Reporting of Survey Studies 3181
impact and highly cited publications using survey research solve any disagreements about the inclusion of items that did
methods. Furthermore, members of the EQUATOR Network not reach consensus in the second round.
and contributors to PRISMA checklist were involved. Panel
members’ information, such as current affiliation, email ad-
dress, and number of survey studies involved in were collected RESULTS
through their ResearchGate profiles (see Supplement 1). Lastly,
A total of 24 experts with a median (Q1, Q3) of 20 (15.75, 31)
a list of potential panel members was created and an invitation
years of research experience participated in our study. Overall,
letter was emailed to every expert to inquire about their interest
24 items were selected in their original form in the first round,
in participating in our study. Consenting experts received a
and 27 items were reviewed in the second round. Out of these
follow-up email with a detailed explanation of the research
27 items, 10 items were merged into five, and 11 items were
objectives and the Delphi approach.
modified based on experts’ comments. In the second round, 24
experts participated and 18 items were finally included. Over-
Drafting the Checklist
all, 18 experts responded in the third round and only one
This process generated a list of potential items that could be additional item was included in this round.
included in the checklist. This procedure included searching the All details regarding the percentage agreement and mean and
literature for potential items to be considered for inclusion in standard deviation (SD) of items included in the checklist are
the checklist, establishing a checklist based on those potential presented in Table 1. CROSS contains 19 sections with 40
items, and revising the checklist. Firstly, we conducted a liter- different items, including “Title and abstract” (section 1);
ature review to identify survey studies published in major “Introduction” (sections 2 and 3); “Methods” (sections 4–10);
medical journals and extracted relevant information for drafting “Results” (sections 11–13); “Discussion” (sections 14–16); and
our potential checklist items (see Supplement 2 for a sample other items (sections 17–19). Please see Supplement 3 for the
search strategy). Secondly, we searched the EQUATOR Net- final checklist.
work for previously published checklists for reporting of sur-
vey studies. Thirdly, three teams of two researchers indepen-
dently extracted the potential items that could be included in DISCUSSION
our checklist. Lastly, our group members worked together to
The development of CROSS is the result of a literature review
revise the checklist and remove any duplicates (Fig. 1). We
and Delphi process which involved international experts with
discussed the importance and relevance of each potential item
significant expertise in the development and implementation
and compared each of them to the selected literature.
of survey studies. CROSS includes both evidenced-informed
and expert consensus-based items which are intended to serve
Consensus Phase Using the Delphi Method
as a tool that helps improve the quality of survey studies.
The first round of Delphi was conducted using SurveyMonkey The detailed descriptions of the methods and procedures in
(SurveyMonkey Inc., San Mateo, CA, USA; www. developing this guideline are provided in this paper so that the
surveymonkey.com). An email was sent to the expert panel quality of the checklist can be assessed by other scholars. Our
containing information about the Delphi process, the timeline Delphi respondent members were made up of a panel of
of each Delphi phase, and a detailed overview of the project. A experts with backgrounds in different disciplines. We also
Likert scale was used for rating items from 1 (strongly dis- spent a considerable amount of time researching and debating
agree) to 5 (strongly agree). Experts were also encouraged to the potential items to be included in our checklist. During the
provide their comments, modify items, or propose a new item Delphi process, the agreement of each potential item was rated
that they felt was necessary to be included in the checklist. by participants according to a 5-point Likert scale. Although
Nonresponding experts were sent weekly follow-up re- the entire process was conducted electronically, we gathered
minders. Items that did not reach consensus were rerated in data and feedback from the participants via email instead of
the second round along with the modified or newly added conducting Skype or face-to-face discussions as suggested by
items. The main objectives of the first round were to determine the EQUATOR network.13
unnecessary items and identify incomplete items in the survey In comparison to the CHERRIES or SURGE checklists,
checklist. A pre-set 70% agreement (70% experts rating 4/5 or CROSS provides a single but comprehensive tool which is
5/5) was used as a cutoff for including an item in the final organized according to the typical primary sections re-
checklist.35 Items that did not reach the 70% agreement thresh- quired for peer-reviewed publications. It also assists re-
old were adjusted according to experts’ feedback and searchers in developing a comprehensive research protocol
redistributed to the panelists for round 2. In the second round, prior to conducting a survey. The “Introduction” provides
we included items that did not reach consensus in round one. a clear overview of the aim of the survey. In the
In this round, experts were also provided with their round one “Methods” section, our checklist provides a detailed ex-
scoring so that they could modify or preserve their previous planation of initiating and developing the survey, includ-
responses. Lastly, a third round of Delphi was launched to ing study design, data collection methods, sample size
3182 Sharma et al.: Checklist for Reporting of Survey Studies JGIM
calculation, survey administration, study preparation, eth- Dissemination and Maintenance of the
ical considerations, and statistical analysis. The “Results” Checklist
section of CROSS describes the respondent characteristics
Following the consensus phase, we will publish our checklist
followed by the descriptive and main results, issues that
statement together with a detailed Explanation and Elabora-
are not discussed in CHERRIES and SURGE checklists.
tion (E&E) document in which an in-depth explanation of the
Also, our checklist can be used in both non-web-based and
scientific rationale for each recommendation will be provided.
web-based surveys that serves all types of survey-based
To disseminate our final checklist widely, we aim to promote
studies. New items were added to our checklist to address
it in various journals, make it easily available on multiple
the gaps in the available tools. For example, in item 10b,
websites including EQUATOR, and disseminate it through
we included reports of any modification of variables. This
presentations at relevant conferences if necessary. We will
can help researchers to justify and readers to understand
also use social media to reach certain demographics, and also
why there was a need to modify the variables. In item 11b,
the key persons in research organizations who are regularly
we encourage researchers to state the reasons for non-
conducting surveys in different specialties. We also aim to
participation at each stage. Publishing these reasons can
seek endorsement of CROSS by journal editors, professional
be useful for future researchers intending to conduct a
societies, and researchers, and to collect feedback from
similar survey. Finally, we have added components related
scholars about their experience.
to limitations, interpretation, and generalizability of study
Taking comments, critics, and suggestion from experts for
results to the “Discussion” section, which are an important
revising and correcting our guidelines could help maintain the
effort in increasing transparency and external validity.
relevancy of the checklist. Lastly, we are planning on publish-
These components are missing from previous checklists
ing CROSS in several non-English languages to increase its
(i.e., CHERRIES and SURGE).
accessibility across the scientific community.
JGIM Sharma et al.: Checklist for Reporting of Survey Studies 3183
Table 1 Percentage Agreement and Mean Score with Standard Deviation of the Items in Different Rounds
Table 1. (continued)
Table 1. (continued)
Limitations CONCLUSIONS
We acknowledge the limitations of our study. First, the use of the We think CROSS has the potential to be a beneficial resource
Delphi consensus method may involve some subjectivity in to researchers who are designing and conducting survey stud-
interpreting experts’ responses and suggestions. Second, six ex- ies. Following CROSS before and during the survey adminis-
perts were lost to follow up. Nonetheless, we think our checklist tration could assist researchers to ensure their surveys are
could improve the quality of the reporting of survey studies. sufficiently reliable, reproducible, and transparent.
Similar to other reporting checklists, CROSS requires to be re-
evaluated and revised overtime to ensure it remains relevant and Acknowledgements: We are thankful to Dr. David Moher (Ottawa
Hospital Research Institute, Canada) and Dr. Masahiro Hashizume
up-to-date with evolving research methodologies of survey stud- (Department of Global Health Policy, Graduate School of Medicine, The
ies. We therefore welcome feedback, comments, critiques, and University of Tokyo, Tokyo, Japan) for initial contribution of the project
suggestions for improvement from the research community. and in rating and development of the checklist. We are also grateful to
Obaida Istanbuly (Keele University, UK) and Omar Diab (Private
3186 Sharma et al.: Checklist for Reporting of Survey Studies JGIM
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Funding None.
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