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The document discusses the impact of technology on the sales and delivery industries in South Africa, highlighting advancements in IT, courier services, and AI applications. It poses several focus questions regarding the current situation, limitations, and improvements brought by technology in these sectors. Key topics include real-time tracking, GPS routing, digital signatures, and the use of drones for deliveries.

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thobalabongane123
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707 views10 pages

Word

The document discusses the impact of technology on the sales and delivery industries in South Africa, highlighting advancements in IT, courier services, and AI applications. It poses several focus questions regarding the current situation, limitations, and improvements brought by technology in these sectors. Key topics include real-time tracking, GPS routing, digital signatures, and the use of drones for deliveries.

Uploaded by

thobalabongane123
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

ABSTRACT

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HOW IS TECHOLOGY USED IN SALES
THOBALA BONGANE [Course title]

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TABLE OF CONTENTS

1 | Page
FOCUS QUESTIONS

1. What is the impact of technology on the online sales industry


for companies (established/small/rural) in South Africa?

Recent advancements in technology have had transformative


impacts on all. industries, either directly or indirectly. To stay
competitive and thrive in the evolving economy, industries have had
to adapt to these technological advancements, causing shifts in the
way many industries functio

2 | Page
2.TASK DEFINITION
1. What is the current situation?
 It has established itself as a technological and innovation
hub on the continent. South Africa’s IT sector includes
software development, hardware manufacturing,
telecommunications, cybersecurity, digital services,
Fintech, and digital paymentHow can AI assist in the
delivery and courier services?

2. What are limitations of new courier technology in South


Africa?
 Real-Time Accuracy: Tracking information may not
always be updated in real time. There can be delays in
data transmission, leading to outdated or inaccurate
information.

3. How to delivery companies use GPS technology to plan the


fastest routes for drivers?

4. What technology allows you to sign for packages digitally


instead of on paper?

5. How do food delivery apps calculate delivery times based on


restaurant preparation and traffic?

6. How do courier services use QR codes to speed up the


packages drop-off and pickup process?

7. How are some delivery companies testing drones and self


driving vehicles for future deliveries?

8. How do groceries services manage to keep frozen food cold


during delivery?

3 | Page
9. How has technology improved delivery speed in the
delivery/courier services?

10. How can AI assist in the delivery and courier services?


 AI helps with route optimisation, predictive analytics,
customer support chatbots, and automated parcel
sorting,

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QUESTIONS

5 | Page
SUMMERIES

6 | Page
BIBLOGRAPHY

7 | Page
APPENDICES

8 | Page
9 | Page

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