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Terms

The document outlines the terms and conditions for users of fortheartwork.com, detailing the legal agreement between users and Caresia Limited, the company behind the website. It covers aspects such as acceptance of terms, digital offerings, loyalty programs, product pricing, return policies, data privacy, and limitations of liability. Users must adhere to these terms when purchasing products or services, and they are encouraged to contact customer service for any issues or inquiries.

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andriyckcc
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Topics covered

  • Data Privacy,
  • Fraud Prevention,
  • Contract Transfer,
  • Loyalty Program,
  • Liability Limitations,
  • Gift Cards,
  • Payment Methods,
  • User Rights,
  • Customer Support,
  • Email Notifications
0% found this document useful (0 votes)
38 views8 pages

Terms

The document outlines the terms and conditions for users of fortheartwork.com, detailing the legal agreement between users and Caresia Limited, the company behind the website. It covers aspects such as acceptance of terms, digital offerings, loyalty programs, product pricing, return policies, data privacy, and limitations of liability. Users must adhere to these terms when purchasing products or services, and they are encouraged to contact customer service for any issues or inquiries.

Uploaded by

andriyckcc
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Topics covered

  • Data Privacy,
  • Fraud Prevention,
  • Contract Transfer,
  • Loyalty Program,
  • Liability Limitations,
  • Gift Cards,
  • Payment Methods,
  • User Rights,
  • Customer Support,
  • Email Notifications

Name: Santiago Vallejo

Email address: andriyck619@[Link]

IP address: [Link]

Terms accepted: 2025-06-05 [Link]

Terms and Conditions of [Link]

These terms and conditions apply to all users generally referred to as "User" or Users" who purchase
products and/or services supplied on [Link], henceforth referred to as "Website."

The Website is owned by Caresia Limited, a legal organization registered under the laws of Cyprus with
office address at Iktinou 10,, 3075, Limassol, Cyprus, and tax registration number HE 458664, also known as
"Company."

1. Acceptance and acknowledgement

1.1. By acknowledging and agreeing to the specified terms and conditions, the User enters into a legally
binding contract with the Company. By doing so, the User affirms their legal capacity as per the applicable
laws of their place of residence.

1.2. This agreement shall be considered as a general contract in conjunction with any specific contracts
entered into by the User for the acquisition or provision of products and/or services. The completion of such
transactions happens when the Company delivers the stated goods/services and the User pays the set amount,
as documented in an accompanying invoice or payment receipt.

1.3. Upon acceptance of this agreement, it is mutually recognized that the Company will sell items (both
physical and/or digital) and/or provide services selected by the User from the variety of options available on
the [Link]. In line with this agreement, the User agrees to pay the prescribed amount for each
available commodity or service advertised on the Website.

2. Overview of programs and services

2.1. Users of the Website maintain the right to purchase items shown on the platform or to participate in the
loyalty program, therefore engaging in recurring credit top-ups to take advantage of more favorable
conditions, as further detailed in this agreement.

2.2. The Website retains the discretionary authority to designate the selection of products and services
presented on its platform, including the current inventory for each product, and reserves the right to change
such availability as considered necessary.

2.3. For items featured on the Website, different pricing structures will apply to members and non-members,
subject to market changes and third-party supplier offerings.

3. Digital offerings
3.1. The website enables the purchase of a variety of digital commodities, including but not limited to
licensing keys and e-books, that do not require physical delivery.

3.2. Products labeled as "license keys" or "activation keys" are limited to one purchase per user account,
unless clearly stated differently.

3.3. Following purchase, instructions for digital product activation will be provided in an order confirmation
email sent to the email address registered in the User's account. If Users do not get activation instructions via
email, they can contact customer care for prompt help.

3.4. Digital items are activated instantly upon the use of the associated license key, either by direct download
from the website or via email delivery to the supplied email address, eliminating the possibility of returns or
refunds.

3.5. If Users are having difficulty obtaining digital items owing to issues with their email provider or
personal mail server, they can contact the customer care department for assistance.

3.6. The Company reserves the right to cancel orders for digital items if it discovers acts that are abusive,
fraudulent, or in violation of the current terms and conditions.

4. Digital Gift Cards

4.1. Acquiring a Gift Card from [Link], whether directly or through a valid promotion, means
you agree to the associated terms and conditions, including those related to our membership program and its
recurring billing structure. This grants you complete access to all membership benefits.

4.2. For our current registered members, please rest assured that your existing membership terms will remain
unchanged and in full effect.

4.3. Gift Cards are offered in denominations from €0.1 to €100, or the equivalent in your local currency, with
a maximum purchase limit of €100 per transaction as determined by the Company.

4.4. Upon the purchase of a Gift Card, its value is automatically credited to your account balance, and
eligible purchases will be deducted from this balance. The Gift Card balance remains valid for 90 days from
the original purchase date.

4.5. Please note that users are not permitted to transfer, resell, or redeem Gift Cards for cash, nor can they be
used for payments outside of our website. To ensure a smooth experience, we recommend that you check for
any promotional or seasonal restrictions on Gift Card usage by reviewing our latest policies and guidelines
before making any purchases or attempts to redeem.

4.6. Using Gift Cards for illegal, fraudulent, or unauthorized purposes is strictly prohibited.

4.7. Gift Cards should only be purchased through our website or through valid promotions. Once you receive
your Gift Card via electronic transmission, the risk of loss and ownership will pass to you. Please keep in
mind that Gift Cards are non-refundable.

4.8. Furthermore, our website cannot be held responsible for any loss or misuse of a Gift Card due to theft,
fraud, or unauthorized transactions. If you have any concerns or suspect any fraudulent activity, we
encourage you to reach out to our customer service team immediately.

5. Terms of participation in the loyalty program


5.1. Participation in the loyalty program comprises the User making a series of recurring purchases,
accumulating credits that can be redeemed for products and/or services offered on the Website at discounted
rates, as specified for each product and/or service.

5.2. Enrollment in the loyalty program requires Users to follow a schedule of purchasing specified credits or
bonuses les 14 jours, in line with the membership plan chosen through the Website or other concurrent
marketing initiatives.

5.3. Membership is initiated by following the steps indicated on the Website or by purchasing any goods at
the membership pricing and agreeing to the related terms and conditions.

5.4. Users maintain the ability to change their membership plan to a higher or lower tier at their choice,
which is available through their individual account settings. Such changes will be implemented during the
next automatic payment period.

5.5. Failure to pay the entire membership price by the specified payment date will result in automatic
downgrading to the next lower membership tier. This downgrading, however, is limited to the lowest
possible membership plan, whose recharge cost is equal to 6.95€.

5.6. Membership entails automatic credit replenishment les 14 jours. Each Euro (or comparable amount,
based on the current exchange rate to Euros) recharged enables the purchase of one credit. Replenished
credits will be reflected in the User's personal account on the Website and will be valid for 90 days from the
date of acquisition, after which they will expire and become ineligible for redemption against items displayed
on the Website.

5.7. Users will get confirmation alerts after each automated refill, validating the payment transaction.

5.8. Users have the option to delay the upcoming automatic replenishment of credits to their membership
plan by accessing their personal account settings prior to the imminent recharge.

5.9. If Users choose to discontinue their membership plan, they must provide a 14-day notice, either using the
"Unsubscribe" function inside their personal account or by contacting the customer service department. As a
result, subscription cancellation will be effective 14 days after notification.

5.10. Alternatively, Users may choose to terminate their subscription immediately without waiting the 14-day
notice period by selecting this option under their personal account settings and completing a last credit refill
of 6.95€.

5.11. Upon termination of membership, linked benefits will stop, with any remaining credits expiring at the
end of the allotted time.

5.12. The website offers trial periods for its various membership tiers. If Users decide not to continue with
their membership after the trial time, they must cancel before it expires to avoid additional credit reloads in
accordance with the specified plan.

5.13. In addition, as a welcoming gift, the Website may provide free or discounted redeemable credits.
Pricing structures and membership plans are clearly defined and updated on the Website and in any
promotional materials. These credits will expire in accordance with the membership plan and period set
during the trial phase. If the membership plan's first trial period is terminated, all complimentary credits will
be withdrawn.

5.14. The Company reserves the right to offer promotional incentives to member-users, including price
discounts, tailored offers, free delivery, and other activities considered appropriate.
6. Terms and guidelines on deliveries

6.1. Each product on the Website is accompanied by a delivery schedule, which normally ranges between 2
and 7 business days, unless otherwise stated. However, delivery is generally completed within a maximum of
30 calendar days of order placement.

6.2. Professional carriers, hired specifically for this purpose, assist the transportation of merchandise to the
address specified in the order.

6.3. When product delivery exceeds the agreed-upon timeframe, the User must promptly contact the
Company.

6.4. The Company maintains the right to use third-party providers for product distribution or service supply,
including transportation services.

6.5. If a User declines to accept a delivered product, they are responsible for all associated charges and incur
the risk of loss or unintentional damage.

6.6. The User assumes the risks connected with the goods upon delivery, whereas ownership is transferred to
the User upon full payment receipt by the Company, including shipping charges, or upon subsequent
delivery.

7. Product pricing

7.1. The pricing allocated to items or services are openly stated on the Website or, where appropriate, in
accompanying marketing materials, at the time of order confirmation or subscription commencement. Users
are advised that minor pricing differences may occur owing to currency valuation differentials between Euros
and the User's native currency. The Company accepts no responsibility for such variations.

7.2. The Company has the right to change the prices of its offerings at its discretion. Users who are registered
in a membership plan will be notified of approaching price changes in a timely manner, giving them the
option to cancel their subscription prior to the adoption of the changed pricing structure.

7.3. The pricing structure of a product is determined by the User's involvement in the loyalty program,
resulting in a visible difference between product rates for member and non-member Users.

7.4. Notably, the costs listed do not include the transportation service required for order delivery, which must
be requested during the purchase process.

7.5. Furthermore, the prices displayed for items include, where applicable, Value Added Tax (VAT) or
comparable indirect taxes lawfully imposed in the consumer's place of residence.

7.6. It is worth noting that the appropriate VAT rate allocated to each product is determined by the nature of
the item purchased, since certain goods on the platform are subject to current general VAT rates while others
are entitled to lower VAT rates. In addition, the VAT rate applied is determined by the VAT rate in the
consumer's place of residency.

7.7. Furthermore, Users who arrange for product delivery to non-EU countries may be charged import duties
and taxes upon receipt of the shipment. Any additional expenses related with customs clearance are the
responsibility of the User. Given the variation in import restrictions among jurisdictions, it is the User's
responsibility to follow the applicable import requirements in their own nation.
7.8. By accepting the terms and conditions, the User agrees that they consent to receive electronic invoices
and, where appropriate, receipts for their purchases of items and services.

8. Policy on product returns

8.1. Unless otherwise indicated in this agreement, the User maintains the right to exercise their right of
withdrawal by returning acquired items within 14 calendar days after physical receipt. To simplify this
procedure, the User may contact the Company using the customer service email.

8.2. The Company reserves the right to refuse partial or complete reimbursement of funds for returned goods
if the product shows damage caused by User mishandling, or if the product is deemed non-returnable due to
hygienic concerns or imperative health preservation following unsealing.

8.3. The Company will process product returns within 14 days of either the date of receipt and subsequent
inspection of the returned item at the Company's facilities, or the date of communication initiated by the
customer, in cases where the physical return of the product is deemed unnecessary.

8.4. Reimbursement will be processed using the same payment channel used by the User, with the Company
having some flexibility in its refund policy based on the specific circumstances of the case under
consideration. When a portion of the purchase is remitted in credits, the corresponding reimbursement must
also be sent in credits.

8.5. It is the User's responsibility to provide the Company and applicable carriers with all of the information
required to complete customs procedures, as well as the necessary papers for shipment processing.

8.6. The User is responsible for quickly contacting the Company in the event of any visible fault, damage, or
abnormality in the received goods, or in cases where the number of received items differs from the ordered
quantity.

8.7. To substantiate the claim, the User must provide photographic documentation of the incorrectly received
merchandise or, if relevant, photographs demonstrating evident damages or flaws.

8.8. If the product defect or damage is not immediately detectable, the User is required to tell the Company as
soon as it is discovered. Furthermore, the User agrees to provide all relevant information and cooperate with
the Company to conduct a full investigation into alleged faults or damages.

8.9. The User is prohibited from returning products for refund upon delivery or through parcel office
methods. If the User is not engaged in the loyalty program, they are financially responsible for the shipping
charges connected with product returns; for enrolled members, the Company assumes such costs. Regardless,
returned items must include sender identity (name and address) together with the label "claim," unless the
return is for a withdrawal without cause, in which case the label "return" is required.

8.10. Monetary amounts used in the procurement of credits are non-refundable, even if they are not used
during the validity period, unless the purchase was made due to a mistake on the part of the Company and
was not authorized to by the User.

8.11. In cases where a product was purchased using partial credit payment, the return process will include the
restitution of used credits as well as the reimbursement, if applicable, of the balance settled using alternative
payment methods, with the refund being channeled back to the same mode of payment. After credits are
refunded, the User will have a validity period of 90 days to use them.

8.12. Digital products, such as license keys, e-books, and similar things, become non-refundable once
activated or downloaded, indicating the point at which the User obtains access to the contracted digital
material. The User expressly waives their right to withdraw from the contract once they are able to use the
acquired digital product, unless the product is considered faulty.

9. Data privacy

9.1. The User gives express approval to the Company's use of their personal data in accordance with the
goals described in the Website’s privacy policy, among other sources, in order to facilitate the execution of
this agreement.

9.2. Users retain the right to exercise their data protection rights in accordance with applicable rules in their
country of residence. Individuals residing in European Union member states have the right to invoke
provisions outlined in the General Data Protection Regulation (EU Regulation 2016/679 of the European
Parliament and of the Council of April 27, 2016), which include rights of access, rectification, erasure,
objection, restriction of processing, and data portability, as prescribed by the legislation and its
accompanying regulations.

9.3. For US citizens and permanent residents, the exercise of data protection rights is governed by the laws of
the User's state and jurisdiction.

9.4. To authenticate the User's identification, the Company retains the right to require further paperwork,
such as confirmation of identity, to accompany the User's request.

10. Limitations of Liability

10.1. The Company is not liable for any unlawful conduct, fraud, or misrepresentation by third parties
concerning Gift Cards that we did not issue. If you suspect any fraudulent activity or impersonation, we
strongly encourage you to contact our customer service team promptly.

10.2. The Company shall not be liable for price changes, taxes, or tariffs on its products, nor for product
unavailability or supply shortages. Furthermore, the Company disclaims liability in cases involving third-
party defaults (such as transport companies, manufacturers, etc.), force majeure events, inaccuracies in User-
provided

contact information or delivery addresses, or instances in which the User fails to diligently receive the
product.
10.3. The User is responsible for confirming the receipt of emails sent by the Website and ensuring that these
communications are not unintentionally misdirected to their spam folder.

10.4. The Company's warranty for its products is contingent on the User's classification as a "consumer" or as
an individual acting within the scope of their professional activities, in accordance with the specifications
outlined in the European Parliament and Council Directive 1999/44/EC. Should the User qualify as a
consumer, they will be entitled to a legal warranty or "conformity" period of two or three years, depending on
their country of residency, in line with the provisions of European Directive 2019/771.

10.5. Hyperlinks contained in the Website may connect Users to web pages owned by third-party businesses.
The Company accepts no responsibility for the material published on such third-party pages.

10.6. The Company participates in promotional and marketing activities both independently and in
conjunction with third-party companies.

11. Suspicious online activities


11.1. The User accepts the Company's ability to temporarily suspend their account and/or cancel orders if it
discovers any fraudulent or abusive activity.

11.2. When you use a Gift Card, we kindly ask that you do so in a way that is honest and fair to
[Link], its partners, and customers. We reserve the right to void Gift Cards (including any
associated balance) without prior notice or refund. If we suspect fraudulent activity, we may also take steps
to suspend accounts or limit orders.

11.3. Transactions suspected of being abusive or fraudulent will be restored to the User's original payment
method.

11.4. In the event that Users discover fraudulent or abusive conduct inside their accounts, they may seek
assistance from the Website's customer support department. This allows the Company to undertake an
inquiry into the concern and work to remedy it.

11.5. The Website restricts the number of user accounts that may be created, allowing just one per person and
two per IP address. Furthermore, the Website retains the right to monitor and prohibit any efforts to create
duplicate accounts. Persistent violations of this policy will result in the termination of all linked user
accounts.

12. Automatic notifications

12.1. Acceptance of these Terms and Conditions represents the User's express approval to receive automated
alerts via SMS and/or email on their orders, personal preferences, and other activities related to the Website's
services.

12.2. Users engaged in the loyalty program are privy to specialized product offerings prior to each credit
reload. Users may also choose to receive emails, bulletins, special offers, and other information designed to
improve their purchasing experience.

12.3. Users can choose to opt out of optional alerts at any time, which can be done using the "My Account"
section of their user profile on the Website or by contacting customer care directly.

12.4. The Company disclaims obligation for failed, delayed, or incorrect delivery of associated products or
services in circumstances where the User provided wrong data or failed to maintain accurate and up-to-date
information.

13. Changes and updates

13.1. The Company has the right to change these terms and conditions, as well as any existing policies on the
Website, at its discretion and without prior notice.

13.2. Users are bound by the terms and conditions, policies, or sales conditions in existence at the time of
order placing, unless changes are required by applicable legal mandates or at the request of public authorities.

13.3. If any of the above conditions, terms, and/or policies is found invalid, void, or unenforceable for any
reason, that condition will be made void, without affecting the legality or enforceability of the other
provisions.

14. Transfer of agreement rights


14.1. The Company reserves the right to assign the rights and duties arising from its contractual engagement
with the User to a natural or legal entity considered appropriate, assuming all resulting rights and liabilities.
In such cases, the Company is obligated to notify the User of this development.

14.2. However, the User is not permitted to transfer or assign the contract or any of its rights or duties
without the prior written authorization of the Company.

15. Applicable laws and regulations

15.1. These terms and conditions shall be regulated and construed in line with the laws applicable to the
Company's registered address.

15.2. The Judges and Courts with jurisdiction over the Company's registered domicile shall be competent to
resolve any disputes arising from the application or interpretation of these terms and conditions.

15.3. All disputes related to card processing shall be subject to the laws of Cyprus.

15.4. If the User is a consumer domiciled in one of the European Union's Member States, they may
additionally opt to apply the jurisdiction of their country of residence as well as any necessary elements of
their country's legislation.

15.5. If the User has consumer status and resides in the United States, they may additionally opt to apply the
jurisdiction of their state of residency, as well as any obligatory regulations of their state's legislation.

15.6. In the case of a disagreement about compliance with these terms and conditions, both parties agree to
work in good faith to reach an amicable resolution before resorting to alternative methods of dispute
resolution.

16. Contact us

16.1. For more information, Users are advised to contact the Company.

(+357) 220 579 92 | support@[Link]

Effective Date: May 9, 2024

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