TM-U220II

Technical Reference guide

English
Rev. A
M00159000
 CAUTIONS
❏ This document shall apply only to the product(s) identified herein.

❏ No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means,
electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of Seiko Epson
Corporation.

❏ The contents of this document are subject to change without notice. Please contact us for the latest information.

❏ While every precaution has been taken in the preparation of this document, Seiko Epson Corporation assumes no
responsibility for errors or omissions.

❏ Neither is any liability assumed for damages resulting from the use of the information contained herein.

❏ Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages,
losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or
unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko
Epson Corporation's operating and maintenance instructions.

❏ Seiko Epson Corporation shall not be liable against any damages or problems arising from the use of any options or any
consumable products other than those designated as Original EPSON Products or EPSON Approved Products by Seiko Epson
Corporation.

TRADEMARKS
Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States and/or other countries.
IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license.
Android™ is a trademark of Google LLC.

All other trademarks are the property of their respective owners and used for identification purpose only.

ESC/POS Proprietary Command System

Epson took the initiative by introducing ESC/POS, a proprietary POS printer command system including patented commands and
enabling versatile POS system construction with high scalability. Compatible with all types of Epson POS printers and displays, this
proprietary control system also offers the flexibility to easily make future upgrades. Its popularity is worldwide.

©Seiko Epson Corporation 2024

i Rev. A
 TM-U220II Technical Reference Guide

About This Manual

Aim of the Manual

This manual was created to provide information on the TM-U220II printer for anyone who is
developing hardware, installations, or programs. Programmers will also want to consult other
documents.

Contents of the Manual

Chapter 1, “General Information.” General description of features plus
specifications.

Chapter 2, “System Planning.” Contains introduction of control methods and

each connection form.

Chapter 3, “Setup.” Introduces control methods and connection

formats

Chapter 4, “Troubleshooting.” Contains useful information for using.

Chapter 5, “Application Development Contains useful information for programming.

Information.”

Chapter 6, “Notices for Replacement of Contains various notices and comparison

the TM-U210/TM-U220/TM-U300.” information for using the TM-U220II as a
replacement for the TM-U220/TM-U210/
TM-U300.

Appendix A, “Comparison table for Comparison table for replacing TM-U220II/

TM-220II/TM-U220/U210/U300.” TM-U210/TM-U300 with the TM-U220II

Appendix B, “Character Code Table.” Contains the supported character tables.

Rev. I ii
Safety Precautions

Key to Symbols
The following symbols are used in the documentation for this product. See the specific warnings
and cautions at appropriate points throughout this guide.

WARNING:
Warnings must be followed carefully to avoid serious bodily injury.

CAUTION:
Cautions must be observed to avoid minor injury to yourself or damage to your
equipment.

Note:
Notes have important information and useful tips on the operation of your printer.

iii Rev. A
 TM-U220II Technical Reference Guide

Safety Precautions
This section presents important information to ensure safe and effective use of this product.
Please read this section carefully and store it in an accessible location.

WARNING:
❏ Shut down your equipment immediately if it produces smoke, a strange odor, or
unusual noise. Continued use may lead to fire or electric shock. Immediately unplug
the equipment and contact qualified service personnel for advice.

❏ Never attempt to repair this product yourself. Improper repair work can be
dangerous.

❏ Never disassemble or modify this product. Tampering with this product may result in
injury, fire, or electric shock.

❏ Be sure to use the specified power source. Connection to an improper power source
may cause fire or shock.

❏ Do not use with any power voltage other than the indicated voltage. Doing so may
cause fire or shock.

❏ Never use a power cord other than the one included. Do not use the included
power cord with any other device.

❏ Use a power cord that is safety standard certified.

❏ Never insert or disconnect the power plug with wet hands. Doing so may result in
severe shock.

❏ Do not allow foreign matter to fall into the equipment. Penetration of foreign objects
may lead to fire or shock.

❏ If water or other liquid spills into this equipment, unplug the power cord immediately,
and then contact qualified service personnel for advice.
Continued usage may lead to fire or shock.

❏ Do not place multiple loads on the power outlet (wall outlet). Overloading the outlet
may lead to fire.

❏ Always supply power directly from a standard domestic power outlet.

❏ Handle the power cord with care. Improper handling may lead to fire or shock.

• Do not modify or attempt to repair the cord.

• Do not place any object on top of the cord.

• Avoid excessive bending, twisting, and pulling.

Rev. A iv
 • Do not place cord near heating equipment.

• Check that the plug is clean before plugging it in.

• Be sure to push the prongs all the way in.

❏ If the cord becomes damaged, obtain a replacement from your dealer or qualified
service personnel.

CAUTION:
❏ Do not connect cables other than as described in this manual. Different
connections may cause equipment damage and burning.

❏ Be sure to set this equipment on a firm, stable, horizontal surface.

Product may break or cause injury if it falls.

❏ Do not use in locations subject to high humidity or dust levels.

Excessive humidity and dust may cause equipment damage, fire, or shock.

❏ Do not place heavy objects on top of this product. Never stand or lean on this
product. Equipment may fall or collapse, causing breakage and possible injury.

❏ To ensure safety, please unplug this product prior to leaving it unused for an
extended period.

❏ Do not touch either the thermal or the dot matrix print head or the paper feed
motor. Wait for the heads and the motor to cool. The head and the motor can be
very hot after printing for a long time. Touching them may cause burns.

❏ Using in the presence of silicon gas (silicon adhesive, silicon oil, silicon powder, etc.)
including siloxane and of malignant gas (nitric acid, hydrosulfuric, ammonia,
chlorine, etc.) may cause contact failure at contact points in a mechanical switch
and a DC motor etc. in a short time because of adhesion or oxidization of the
insulation film.

v Rev. A
 TM-U220II Technical Reference Guide

Contents
About This Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Aim of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii
Contents of the Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii

Safety Precautions
Key to Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Chapter 1 General Information

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1.1 General . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1.2 Printer handling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1.3 Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.1.4 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
1.2 Product Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.2.1 Printer types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.2.2 Standard Parts Included with the Printer . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
1.2.3 Related materials for TM-U220II . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.3 Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.3.1 Ribbons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.3.2 Roll paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
1.4 Product Specifications Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
1.5 Printing and paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1.5.1 Autocutter (for Type A / B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
1.5.2 Paper Roll Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
[Link] Paper Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
[Link] Printable Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
1.6 Other Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
1.6.1 Reliability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
1.6.2 Environmental Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
1.6.3 Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-13
1.7 External Dimensions and Mass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
1.7.1 External Dimensions and Mass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
[Link] Overview (Type A) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-14
[Link] Overview (Type B) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-15
[Link] Overview (Type D) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-16

Chapter 2 System Planning

2.1 Connection Form and Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2 Serial Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
2.2.1 Stand alone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.2.2 Pass-through connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
2.3 Parallel Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
2.4 USB connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
2.5 Wired LAN Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Chapter 3 Setup
3.1 Part Name and Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
3.1.1 Part name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
[Link] Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Rev. A vi
 3.1.2 The Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
3.2 Setup Flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
3.3 Printer setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
3.3.1 Installing or Replacing the Ribbon Cassette . . . . . . . . . . . . . . . . . . . . . . . 3-6
3.3.2 Installing the Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-7
[Link] Installing rhe Roll Paper for Type B, D . . . . . . . . . . . . . . . . . . . . . . 3-8
[Link] Installing the Roll Paper for Type A . . . . . . . . . . . . . . . . . . . . . . . . 3-9
[Link] Replacing the Roll Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
3.3.3 Connecting the Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
[Link] Connecting procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
3.3.4 Connecting an Optional External Buzzer . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
[Link] Installation location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-14
3.4 Adjusting Various Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
3.4.1 How to Confirm Current Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
3.4.2 Adjusting the DIP Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-15
[Link] If the DIP switch type is “US” . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
[Link] If the DIP switch type is “STD” . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-18
[Link] Notes for DIP switch 2-1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
3.4.3 Memory Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-20
3.4.4 Memory Switch Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
[Link] Starting the memory switch setup mode . . . . . . . . . . . . . . . . . . . . 3-23
[Link] Ending memory switch setting mode . . . . . . . . . . . . . . . . . . . . . . . 3-23
[Link] Operating procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
3.4.5 Adjusting Roll paper width . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
3.4.6 Adjusting Position of Roll Paper Near End Detector . . . . . . . . . . . . . . . . 3-29
3.4.7 Connecting the Printer to the Host PC / POS Terminal . . . . . . . . . . . . . 3-30
[Link] Serial Interface model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
[Link] Parallel Interface Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
[Link] USB Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
[Link] Wired LAN Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-32
[Link] Connecting a Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
3.5 Install a Printer Driver in the Host PC / POS Terminal . . . . . . . . . . . . . . . . . . . 3-33
3.6 Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
3.6.1 Self Test Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33

Chapter 4 Troubleshooting
4.1 LED Blinking Pattern . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
4.1.1 Error Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
[Link] Errors that automatically recover . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
[Link] Recoverable Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
[Link] Errors that are impossible to recover: . . . . . . . . . . . . . . . . . . . . . . . 4-2
4.2 Removing a Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.3 Autocutter Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
4.4 Printer Stops Printing / Printer Repeats Printing on a Line . . . . . . . . . . . . . . . 4-4
4.5 Printer prints “?“ or Incorrect Data With Serial Interface . . . . . . . . . . . . . . . . . 4-4
4.6 Print Speed is Slow When Using Windows Printer Driver . . . . . . . . . . . . . . . . 4-5
4.7 Printer doesn’t cut roll paper with the autocutter . . . . . . . . . . . . . . . . . . . . . . . . 4-5
4.8 Hexadecimal Dump mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5

Chapter 5 Application Development Information

5.1 Controlling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.1.1 ESC/POS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.2 Controlling the Cash Drawer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
5.3 Controlling the Optional External Buzzer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
5.4 Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
5.4.1 Development Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

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 TM-U220II Technical Reference Guide

5.4.2 Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3

5.4.3 Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
5.4.4 Download . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5

Chapter 6 Notices for Replacement of the TM-U210/TM-U220/TM-U300

6.1 For TM-U210/TM-U220 Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
6.1.1 Printing format compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
[Link] Printing area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
[Link] Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
[Link] Cutting distance from print start position . . . . . . . . . . . . . . . . . . . 6-2
6.1.2 Cutting method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
6.1.3 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
6.1.4 Receive buffer size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
[Link] Effect on the application when buffer full condition is changed 6-5
[Link] Effect on the application when buffer full release condition is changed 6-5
6.1.5 Accessories compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
[Link] Power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
[Link] Consumables compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
6.1.6 Provided statuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
6.1.7 Use for journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
6.1.8 New functions added (if replacing the TM-U210) . . . . . . . . . . . . . . . . . . 6-7
[Link] Wall hanging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
[Link] NV bit-image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
[Link] User NV memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
[Link] Memory Switches and Memory Switch Setup Mode . . . . . . . . . . 6-8
6.1.9 Driver compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
[Link] Advanced Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
[Link] OPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8
[Link] ESC/POS command (Direct control) . . . . . . . . . . . . . . . . . . . . . . . 6-8
6.2 For TM-U300 Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
6.2.1 Printing format compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
[Link] Printing area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
[Link] Character specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
[Link] Cutting distance from print start position . . . . . . . . . . . . . . . . . . . 6-11
6.2.2 Cutting method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
6.2.3 Dimensions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
6.2.4 Receive buffer size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
[Link] Effect on the application when buffer full condition is changed 6-13
[Link] Effect on the application in buffer full release status . . . . . . . . . . 6-13
6.2.5 Accessories compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
[Link] Power supply unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
[Link] Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
6.2.6 Provided statuses and detectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-13
[Link] Newly added statuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
6.2.7 Use for journal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
6.2.8 Added new functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
[Link] Wall hanging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
[Link] NV bit-image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
[Link] User NV memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
[Link] Memory Switches and Memory Switch Setup Mode . . . . . . . . . . 6-14
6.2.9 Driver compatibility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
[Link] Advanced Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-14
[Link] OPOS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
6.2.10 ESC/POS command (Direct control) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15

Rev. A viii
Appendix A Comparison table for TM-220II/TM-U220/U210/U300

Appendix B Character Code Table

B.1 Page 0 (PC437: USA, Standard Europe) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
B.2 Page 1 (Katakana) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
B.3 Page 2 (PC850: Multilingual) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
B.4 Page 3 (PC860: Portuguese) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-4
B.5 Page 4 (PC863: Canadian-French) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
B.6 Page 5 (PC865: Nordic) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
B.7 Page 6 (Hiragana) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
B.8 Page 7 (One-pass printing Kanji characters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
B.9 Page 8 (One-pass printing Kanji characters) . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-9
B.10 Page 16 (WPC1252) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-10
B.11 Page 17 (PC866: Cyrillic #2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-11
B.12 Page 18 (PC852: Latin2) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-12
B.13 Page 19 (PC858: Euro) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-13
B.14 Page 20 (Thai character code 42) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-14
B.15 Page 21 (Thai character code 11) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-15
B.16 Page 26 (Thai character code 18) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-16
B.17 Page 30 (TCVN-3: Vietnamese) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-17
B.18 Page 31 (TCVN-3: Vietnamese) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-18
B.19 Page 254 (Blank page) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-19
B.20 Page 255 (Blank page) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-20
B.21 International Character Sets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-21

ix Rev. A
 TM-U220II Technical Reference Guide

Chapter 1
General Information

1.1 Features
The TM-U220II is a POS printer that can print receipt paper (paper roll).

The TM-U220II is designed to be compatible with existing systems built around a TM-U220/
TM-U210.

1.1.1 General
❏ Compact and lightweight.

❏ 3 model types are provided. (See “Printer types” (page 1-2))

❏ Excellent reliability and long life due to adoption of a stepping motor both for moving the
carriage and for paper feeding.

❏ Can be installed hanging on the wall with an optional hanging bracket (only for type B, D).

1.1.2 Printer handling

❏ Easy drop-in paper loading and easy maintenance

❏ Cable connectors are housed in the bottom of the printer.

❏ Built-in two drawer kick interface connectors

❏ Built-in autocutter (for type A or B)

❏ Built-in take-up device (for type A)

1.1.3 Printing
❏ High-speed printing through logic-seeking control

❏ Two-color printing (black and red)

❏ Can print on various paper wide range (for type B or D: 76 / 69.5 / 57.5 mm)

1.1.4 Software
❏ Command protocol is based on the ESC/POS proprietary command system.

❏ Windows drivers, OPOS ADK, OPOS ADK for NET, and similar are available.

❏ Automatic status back (ASB) function that automatically transmits changes in printer status.

Rev. A General Information 1-1

1.2 Product Structure

1.2.1 Printer types

TM-U220II has 3 model types: A, B, D. The features are as following.

Type A Type B Type D

Two color printing Yes Yes Yes

Autocutter Yes Yes No

Take up device Yes No No

paper width (mm) 76 76/ 69.5/ 57.5 76/ 69.5/ 57.5

wall hanging install No Yes Yes

Supported Alphanumeric model: Alphanumeric model: Alphanumeric model:

language alphanumeric alphanumeric alphanumeric
Multilingual model Multilingual model Multilingual model
It supports It supports It supports
alphanumeric and alphanumeric and alphanumeric and
printing with one of the printing with one of the printing with one of the
following: following: following:
 Japanese Kanji  Japanese Kanji  Japanese Kanji
 Simplified Chinese  Simplified Chinese  Simplified Chinese
 Traditional Chinese  Traditional Chinese  Traditional Chinese
 Korean  Korean  Korean
 Thai  Thai  Thai

Near end detector Factory option Factory option Factory option

1.2.2 Standard Parts Included with the Printer

This printer is packed with the materials listed below.

❏ Manual

❏ Roll paper: One roll*

❏ Power switch cover (in order to prevent accidentally turning off the power)

❏ Exclusive ribbon cassette ERC-38 (B/R)

❏ Power supply unit*

❏ Wiring clamp (locking wire saddle)*

*May not be included with the printer.

1-2 General Information Rev. A

 TM-U220II Technical Reference Guide

1.2.3 Related materials for TM-U220II

TM-U220II has the related materials listed in the following table.

Category Name Description

Options WH-10 This is an optional unit for installing the printer on a wall.

DF-10 Affixing Velcro tape

PS-180 Epson power supply unit

PS-190 Epson power supply unit

OT-WL06 Wireless LAN unit

POS DM-D series These are customer displays. (Line Display)

accessories

Consumables Roll Paper This is required to print.

Ribbon Casette This is required to print.

1.3 Consumables

1.3.1 Ribbons
This printer needs a ribbon cassette to print receipts. We provide 2 ribbon cassettes:

❏ Ribbon cassette, ERC-38 (B) (Life: 3,000,000 characters / Color: Black)

❏ Ribbon cassette, ERC-38 (B/R) (Life: 1,500,000 characters / Color: Black)

(Life: 750,000 characters / Color: Red)

Note:
These ribbon cassette service life numbers were obtained under our measurement conditions.

1.3.2 Roll paper

We provide roll paper and carbon roll paper with 1 copy for this printer. The widths are 76 mm,
69.5 mm, and 57.5 mm {3.00"/2.74"/2.26"}.

Rev. A General Information 1-3

1.4 Product Specifications Overview
Print method serial impact dot matrix

Paper width 76 mm / 69.5 mm / 57.5 mm {3.00"/2.74"/2.26"}

Cut type There are 2 types. The type can be changed.

Partial cut (cutting with one point on left edge left uncut)

Character sets 95 alphanumeric, 48 international characters,

Extended graphics: 128  12 pages. (15 tables for Japanese model)

Multilingual character model supports printing with one of the following character sets:
 Japanese Kanji (Two-pass printing font) (JIS X0208-1990): 6879
 Simplified Chinese (Two-pass printing font) (GB18030-2022 (Lv.2)): 28806
 Traditional Chinese (Two-pass printing font) (Big 5): 13494
 Korean (Two-pass printing font) (KS C5601 type): 8366
 Thai (Three-pass printing font) : 128 characters  7 pages (133 character types)

Interface RS-232C / Bidirectional parallel

(compatible) Ethernet / USB

Buffer Receive buffer:

20 KB* or 40 bytes (Selectable by using DIP switch 1-2)
*May be 4 KB depending on the model.

Non-volatile graphics data buffer:

128 KB

User NV memory: 8 KB

Power supply Power supplied by AC adapter

Be sure to always use a specified AC adapter: AC adapter,C1 (model no.: M235B),
PS-180 (model no.: M159E), or PS-190 (model no.: M368A)

Operating voltage 24 VDC7%

Consumption 1.3 A
current (at 24 V)

Power Operating:Mean: Alphanumeric model: Approximately 31 W

consumption* Multilingual* model: Approximately 38 W
(except for Standby: Mean: Approximately 2.2 W
drawer kick *Average power obtained under our operating conditions. Differs depending on use
driving) conditions and model.

Temperature During operation: 0 to 50C {41 to 122F}. (At 34C {93F} or higher, there are humidity
restrictions; refer to “Environmental Conditions” (page 1-12)

Humidity During operation:10 to 90% (no condensation)

During storage:10 to 90% (no condensation; excludes paper and ribbon)

Weight (mass) Type A: Approximately 2.7 kg {5.94 lb}

Type B: Approximately 2.5 kg {5.5 lb}
Type D: Approximately 2.3 kg {5.06 lb}

1-4 General Information Rev. A

 TM-U220II Technical Reference Guide

1.5 Printing and paper Specifications

Printing method: Serial impact dot matrix

Head wire 9-pin serial configuration

configuration:

Printing direction: Bidirectional printing (logic seeking)

Print speed: *1 Approximately 4.7 lps (printing 40 columns per line at 16 cpi)
Approximately 6.0 lps (printing 30 columns per line at 16 cpi, with 1/8"
line spacing)
(except data transmission and processing time)

Paper width: 76 mm / 69.5 mm / 57.5 mm {3.00"/2.74"/2.26"}

Printing width: 63.4 mm / 57 mm / 47.5 mm {2.50" / 2.24" / 1.87"}

Dot positions depend on DIP switch setting. See the table “Dot width
of Printable area” (page 1-6) for details.

Characters per line: 35 (font A), 40 (font B, default) (When using 76mm width paper)

Character spacing: ANK: 3 half dots (default) or 2 half dots.

Kanji: 2 half dots (default) or 0 half dots.
Thai: 3 half dots (default) or 2 half dots.

The spacing of ANK and Thai characters is selectable by DIP SW2-1.

The spacing of Kanji characters is selectable by ESC/POS command.

Paper feed speed: 30 lps

Line spacing (default): 4.23 mm {1/6"}, programmable by control commands.

Number of characters: 95 alphanumeric, 48 international characters,

Extended graphics: 128  12 pages. (15 tables for Japanese model)

Multilingual specifications are equipped with one of the following.

 Japanese Kanji (Two-pass printing font) (JIS X0208-1990): 6879
 Simplified Chinese (Two-pass printing font)
(GB18030-2022 (Lv.2)): 28806
 Traditional Chinese (Two-pass printing font) (Big 5): 13494
 Korean Kanji (Two-pass printing font) (KS C5601 type): 8366
 Thai (Three-pass printing font): 128 characters 7 pages
(133 character types)

Character structure: Font A: 9 9

Font B: 7 9
Kanji: 16 16

(Font B is the default)

*1 This printer adjusts print speed when it prints graphic data, etc.

Rev. A General Information 1-5

 The dot width of the printable area depends on DIP switch setting and paper width as shown in
the following table.

Dot width of Printable area

Paper width DIP SW2-1 setting

ON OFF

76 mm 385 half dots 400 half dots

69.5 mm 360 half dots 360 half dots

57.5 mm 297 half dots 300 half dots

Character Dimensions, Characters Per Inch, Characters Per line

Character configuration Character Dot spacing Paper width (mm) Characters

dimensions between and per inch (cpi)
(mm) characters Characters per line (cpl)
(1 inch =
Horiz. x Condition Character 76 mm 69.5 57.5 25.4 mm)
Vert. of DIP SW type mm mm
2-1 WxH

7x9 ON ANK 1.2 x 3.1 2 half dots 42 40 33 17.8

(Font B)
(default) Graphic 1.6 x 3.1 0

OFF ANK 1.2 x 3.1 3 half dots 40 36 30 16

(default)
Graphic 1.7 x 3.1 0

9x9 ON ANK 1.6 x 3.1 2 half dots 35 32 27 14.5

(Font A)
Graphic 1.9 x 3.1 0

OFF ANK 1.6 x 3.1 3 half dots 33 30 25 13.3

(default)
Graphic 2.0 x 3.1 0

16 x 16 Regardless Kanji 2.7 x 2.7 2 half dots 22 20 16 8.9

(Kanji * (default) *
font)
0* 25 22 18 9.5

7 x 27 ON Thai 1.2 x 9.5 2 half dots 42 40 33 17.8

(Thai character
font) OFF 3 half dots 40 36 30 16
(default)

9 x 27 ON Thai 1.6 x 9.5 2 half dots 35 32 27 14.5

(Thai character
font) OFF 3 half dots 33 30 25 13.3
(default)

*: The dot spacing between Kanji character is selected by an ESC/POS command.

1.5.1 Autocutter (for Type A / B)

Cutting method: By separated-blade scissors

Cutting type: Partial cut (one point left uncut)

1-6 General Information Rev. A

 TM-U220II Technical Reference Guide

Note:
It is recommended to feed approximately 2.116 mm or more in advance before printing to prevent dot
displacement after cutting.

1.5.2 Paper Roll Supply

Supply method: Drop-in method

Paper roll end detection: Detection method: Mechanical microswitch

Detection position: Positioned within the paper path for the
roll paper; detects the end of the roll paper

Near-end detector: Detection method: Mechanical microswitch

Inner diameter of the roll paper core: 10.5 to 12.5 mm

Near-end adjustment: Adjusting screw

Remaining amount: Fixed position

#1 approximately 8 mm
#2 approximately 5 mm
(The adjusting screw has two positions.)
See“Adjusting Position of Roll Paper Near End Detector”
(page 3-29).

Rev. A General Information 1-7

[Link] Paper Specifications
Paper feeding method: Friction feed

Paper feed interval: Initial setting: Approximately 4.23 mm {1/6"}

Can be set in units of approximately 0.18 mm {1/144"} by
ESC/POS command

Paper feed speed: 30 lps (approximately 4.99" /s)

(during continuous feeding) [lps: lines per second]

Roll paper width: 76  0.5 mm (3"  0.02") / 69.5  0.5 mm (2.74"  0.02")
/ 57.5  0.5 mm (2.26"  0.02")

Maximum diameter: 83 mm (3.27")

Core: When there is no near-end detector, always be sure to use roll

paper that is not glued to the core.

Normal paper Paper thickness: 1 sheet: 0.06 to 0.085 mm {0.0024 to 0.0033"}

specifications: Weight: 52.3 to 64 g/m2 {14 to 17 lb}
(45 to 55 kg/1000 sheets 1091  788 mm)

Carbon paper Number of copies: Original 1 sheet + one copy sheet

specifications: Thickness: 0.05 to 0.08 mm {0.002 to 0.0031"}
(thickness of one sheet);
Recommended paper:
Paper by Mitsubishi - Carbonless paper (blue)
Top sheets:
N40Hi (paper thickness: 0.06 mm {0.0024"},
mass: 47.2 g/m2 {12.6 lb}
Bottom sheet
N60 (paper thickness: 0.08 mm {0.0031"},
mass: 68.0 g/m2 {18 lb}

The copying capability is affected by the ambient temperature,

and is guaranteed for the temperature ranges of 5 to 50C {41 to
122F}.

1-8 General Information Rev. A

 TM-U220II Technical Reference Guide

[Link] Printable Area

Cutting position (manual cutter) (Type A, B)

Cutting position (autocutter) (Type A, B)

Cutting position (manual cutter) (Type D)

34.9
27
22.1

(6.8) 63.4 (5.8)

Maximum 200dots,
400 positions
[Unit: mm]
76

Printable area for 76mm width paper

Rev. A General Information 1-9

 Cutting position (manual cutter) (Type B)

Cutting position (autocutter) (Type B)

Cutting position (manual cutter) (Type D)

34.9
27

22.1

(6.7) 57 (5.8)
Maximum 180 dots,
360 positions
[Unit: mm]
69.5

Printable area for 69.5mm width paper

1-10 General Information Rev. A

 TM-U220II Technical Reference Guide

Cutting position (manual cutter) (Type B)

Cutting position (autocutter) (Type B)

Cutting position (manual cutter) (Type D)

34.9
27

22.1

(4.2) 47.5 (5.8)

Maximum 150 dots,
300 positions
[Unit: mm]
57.5

Printable area for 57.5mm width paper

1.6 Other Specifications

1.6.1 Reliability
Life: Mechanism: 7,500,000 lines

MTBF: 180,000 hours

Failure is defined as a Random Failure occurring at the time
of the Random Failure Period.

MCBF: 18,000,000 lines

This is an average failure interval based on failures relating to
Wearout and Random Failures up to the life of 7.5 million
lines.

Print head life: 150 million characters (using an average of 2 dots/wire per
character). (The printing pattern is EPSON test pattern).

Autocutter life: 800,000 cuts

End of life is defined as the point at which the printer reaches
the beginning of the wearout period.

Rev. A General Information 1-11

1.6.2 Environmental Conditions
Temperature: During operation: 0 to 50C {41 to 122F}.
(At 34C {93F} or higher, there are humidity restrictions as
listed below. )

Humidity: During operation:10 to 90% (no condensation)

During storage:10 to 90% (no condensation; excludes paper
and ribbon)

Operating temperature and humidity range

Vibration resistance: When packed:

Frequency: 5 to 55 Hz
Acceleration: 19.6 m/s2 {2 G}
Sweep: 10 minutes (half cycle)
Duration: 1 hour
Directions: x, y, and z

No external or internal damage should be found after the

vibration test, and the unit should operate normally.

1-12 General Information Rev. A

 TM-U220II Technical Reference Guide

Impact resistance: When packed:

Package: Epson standard package
Height: 60 cm (2 feet)
Directions: 1 corner, 3 edges, and 6 surfaces

No external or internal damage should be found after the

drop test, and the unit should operate normally.

When unpacked:
Height: 5 cm (2")
Directions: Lift one edge and release it (for all 4 edges).

When the printer is not printing, no external or internal

damage should be found after the drop test.

1.6.3 Installation
Install the printer horizontally as a basic [Link] printer also must be installed so that it
does not move or vibrate during paper cutting or the drawer kick operation. Velcro tape is
available as an option.

The printer (Type B or D) can be also installed on a wall with the optional wall hanging bracket
(WH-10).

Rev. A General Information 1-13

1.7 External Dimensions and Mass

1.7.1 External Dimensions and Mass

Model type External Dimensions Mass

Width Height Depth

Type A 160 mm 157.5 mm 286 mm Approximately 2.7 kg

{Approximately 6.3"} {Approximately 6.2"} {Approximately 11.3"} {5.9 lb}

Type B 160 mm 138.5 mm 248 mm Approximately 2.5 kg

{Approximately 6.3"} {Approximately 5.5"} {Approximately 9.8"} {5.5 lb}

Type D 160 mm 138.5 mm 248 mm Approximately 2.5 kg

{Approximately 6.3"} {Approximately 5.5"} {Approximately 9.8"} {5.1 lb}

(All the numeric values are typical.)

Color: Epson standard color (ECW, EDG)

[Link] Overview (Type A)

[Unit: mm]

1-14 General Information Rev. A

 TM-U220II Technical Reference Guide

[Link] Overview (Type B)

[Unit: mm]

Rev. A General Information 1-15

[Link] Overview (Type D)

[Unit: mm]

1-16 General Information Rev. A

 TM-U220II Technical Reference Guide

Chapter 2
System Planning
This section provides you information for system planning.

2.1 Connection Form and Cables

2.2 Serial Connection

When the TM printer is connected to the host PC with a serial interface, the following connection
forms are possible:

• Stand alone

• Pass-through connection

Connections for usable serial cross cables are as follows:

The type of cable that should be used depends on the operation and the handshake method for
the TM printer. You can operate the TM printer by Windows driver, OPOS, or ESC/POS
commands. XON/XOFF, DTR/DSR, or RTS/CTS are available as handshake controls. See tables
in following sections for the type cable for each connection.

Rev. A System Planning 2-1

2.2.1 Stand alone
Both TM printer and customer display (DM-D) are connected to the host PC via serial port.

Application XON/XOFF DTR/DSR RTS/CTS

TM side control (except OPOS) (DOS, OPOS, Visual C) (DOS, Windows driver, Visual C,
control setting Visual Basic, MSComm)

XON/XOFF 1 Type A or B — —

2 DM-D500: A,B — —
Other DM-D: not available

DTR/DSR 1 — Type A or B Type B

2 — Type A or B Type B

2.2.2 Pass-through connections

The TM printer is connected to the customer display (DM-D) via a serial port, and the DM-D is
connected to the host PC via a serial port.

Note:
On the DM-D (DM-D500 etc...) which has a DIP switch to select Y-type connection, confirm that the
DIP switch has been set to “Y-type connection: Disable.”

Application XON/XOFF DTR/DSR RTS/CTS

TM side control (except OPOS) (DOS, OPOS, Visual C) (DOS, Windows driver, Visual C,
control setting Visual Basic, MSComm)

XON/XOFF Not available — —

DTR/DSR 1 — Type A or B Type B

2 — Type A or B Type A or B

2-2 System Planning Rev. A

 TM-U220II Technical Reference Guide

2.3 Parallel Connection

The TM printer is connected to the host PC via a parallel interface board (UB-P02II). The
customer display (DM-D) is connected to the host PC via a serial port.

Rev. A System Planning 2-3

2.4 USB connection
The TM printer can be connected to the host PC via a USB connector. (See “Adjusting the DIP
Switches” (page 3-15) in Chapter 3 for DIP switch settings.)

Note:
The host PC must have a “USB device driver” installed in order to use a USB model TM printer. Please
contact EPSON or your dealer about the USB device driver and the procedure for installing.

2-4 System Planning Rev. A

 TM-U220II Technical Reference Guide

2.5 Wired LAN Connection

Use an Ethernet cable to connect a printer to a network via a hub.

Note:
As with conventional models, network settings can be configured from a web browser by specifying the IP
address.
For more information, refer to the Technical Reference Guide for the interface board.

Rev. A System Planning 2-5

2-6 System Planning Rev. A
 TM-U220II Technical Reference Guide

Chapter 3
Setup

3.1 Part Name and Basic Operation

3.1.1 Part name

unit (Type A only)

roll paper cover

ribbon casette cover

manual cutter

power switch

control panel

This figure is Type A.

[Link] Connectors

WARNING:
 Do not connect a telephone line to the drawer kick connector or the display module connector;
otherwise the printer and the telephone line may be damaged.
 Do not insert a Type-B USB connector into the LAN connector or drawer kick connector. Inserting
such a connector may damage the connector, printer, or system.

Rev. A Setup 3-1

 You can connect up to four cables to the printer. They all connect to the connector panel (on the
bottom rear of the printer), which is shown below.

interface connector
drawer kick connector power supply connector

Note:
This illustration shows the serial interface model. The other interface connector looks slightly different.

3.1.2 The Control Panel

The control panel is shown below.

❏ (Power) LED: Indicates whether power is on or off.

On: Power is on. (Power ON)

Off: Power is off. (Power OFF)

❏ (Error) LED: Indicates the error status.

Check to see whether a cover is open if this LED is lit up but not
blinking (offline status). See “LED Blinking Pattern” (page 4-1) if the
LED is blinking (error status).

❏ (Paper out) LED: Indicates the amount of paper remaining.

On: The roll paper end or near end(*1) is detected.

Off: Paper is loaded (normal condition).

Flashing: Self-test waiting state for test print (Waiting for the FEED button to be pressed)

Note:
See “Adjusting Position of Roll Paper Near End Detector” (page 3-29) for how to set the detector.

❏ (Feed) button: Paper is fed while this button is pressed.

3-2 Setup Rev. A

 TM-U220II Technical Reference Guide

Note:
The FEED button can be disabled by ESC/POS command. See the “ESC/POS Command Reference”
for details.
Feeding can be performed from an application without using the FEED button. See the driver
documentation for details.

Rev. A Setup 3-3

3.2 Setup Flow
You have to set up your printer to use it. And you can adjust some features by customizing
them. This section describes the setup.

The set up flow of preparing to use printer is below.

1. Printer set up

❏Install Ribbon Cassette

❏Install Paper Roll
❏ Connect the Printer to the Power Supply
❏ Connecting an Optional External Buzzer
(See “Printer setup,” (page 3-6))

2. Adjust various settings (If you need to)

❏ DIP switches
❏ Memory switches
❏ Paper width
(Adjust the spacer & Memory switches)
❏ Roll Paper Near End Detector
(For equipped model only)
❏ Auto cutter method (Type A, B)

(See “Adjusting Various Settings” (page 3-15))

3. Connect the Printer to the host PC/POS terminal

(See “Install a Printer Driver in the Host PC / POS Terminal” (page 3-33))

When you select

Direct control 4. Driver setup
method (ESC/ (See “Install a Printer Driver in the Host PC /
POS command) POS Terminal,” (page 3-33))
you don’t need
to install any
drivers.

5. Complete set up

3-4 Setup Rev. A

 TM-U220II Technical Reference Guide

The following sections describe the setup. The flow of preparing to use printer is listed below.

1. Printer setup
Install Ribbon Cassette
(“Installing or Replacing the Ribbon Cassette” (page 3-6))
Install Paper Roll (“Installing the Roll Paper” (page 3-7))
 Connect the Priner to the Power Supply
(“Connecting the Power Supply Unit” (page 3-13))
 Connecting an Optional External Buzzer

2. Adjust various setting ( If you need to)

When you use this printer with a serial interface, you have to adjust the communication
settings. See “Adjusting the DIP Switches” (page 3-15) and “Memory Switches” (page 3-
20) for how to set them.

DIP switches (“Adjusting the DIP Switches” (page 3-15))

The DIP switches set serial communication conditions, busy condition,
print column, receive buffer capacity, etc...
Memory switches (“Memory Switches” (page 3-20))
The Memory switches set serial communication conditions,
roll paper width, cover open status handling, etc...
 Paper width (“Adjusting Roll paper width” (page 3-28))
The paper width is set by the spacer & Memory switch setting.
 Roll Paper Near End Detector (For model equipped with the detector)
(“Adjusting Position of Roll Paper Near End Detector” (page 3-29))

3. Connect the Pritner to the Host PC/POS Terminal (and Cash Drawer)
(“Connecting the Printer to the Host PC / POS Terminal” (page 3-30))

4. Driver set up (If you use driver)

(“Install a Printer Driver in the Host PC / POS Terminal” (page 3-33))

5. Complete the setup

Rev. A Setup 3-5

3.3 Printer setup

3.3.1 Installing or Replacing the Ribbon Cassette

EPSON recommends the use of genuine EPSON ribbon cassettes. Ribbon cassettes not
manufactured by EPSON may cause damage to your printer that is not covered by EPSON’s
warranties.

To install the ribbon cassette for the first time or to replace a used ribbon, follow the steps below:

1. Unpack the ribbon cassette and turn

the knob in the direction shown to
take up any slack.
Knob

2. Open the ribbon cassette cover of the

printer, using the tabs on each side of
the cover.

3. Remove the old ribbon, if there is

one.

4. Insert the new ribbon cassette as

shown and push the ribbon cassette
down until it clicks.

Note:
Make sure the ribbon is installed between the
print head and the platen without wrinkles or
creases.

5. Close the ribbon cassette cover of the printer.

3-6 Setup Rev. A

 TM-U220II Technical Reference Guide

3.3.2 Installing the Roll Paper

The installing procedure is little different between Type A and Type B, D.

CAUTION:
Be sure to use roll paper that meets the specifications.
Be sure not to touch the manual cutter. Otherwise your fingers might be injured.

Rev. A Setup 3-7

[Link] Installing rhe Roll Paper for Type B, D

1. Using scissors, cut the leading edge of

the roll paper, as shown in the left figure.

2. Turn on the printer and open the roll

paper cover by using the tab, as shown in
the left.

3. Insert the roll paper, as shown on the left.

Note:
Note the direction the paper comes off the
roll, as shown below.

When using 2-ply roll paper, be sure that the

top and bottom sheets are aligned at the paper
exit. See the below illustration.

4. Close the roll paper cover.

3-8 Setup Rev. A

 TM-U220II Technical Reference Guide

[Link] Installing the Roll Paper for Type A

1. Using scissors, cut the leading edge of

the roll paper, as shown in the left figure.

2. Turn on the printer and open the roll

paper cover by using the tab, as shown in
the left.

Note:
The printer feeds for 30 mm automatically if
the roll paper cover is open. This is a normal
operation to prevent the printer from
damaging the paper when the roll paper cover
is opened or closed.

Since the printer does not feed even if the roll

paper cover is open when the printer is
turned off, make sure not to pinch the paper
when the cover is closed.

3. Open the unit by using the lever, as

shown in the left.

lever

Rev. A Setup 3-9

 4. Insert the roll paper, as shown in the left.

Note:
Note the direction the paper comes off the
roll, as shown in following

When using 2-ply roll paper, be sure that the top

and bottom sheets are aligned at the paper exit.
See below illustration.

5. Close the roll paper cover.

6. If you are not using a take-up spool, pull out a small amount of roll paper and close
the roll paper cover; then tear off the paper with the manual cutter. You can skip
steps 6 through 11.
7. When using 2-ply roll paper, pull out the
roll paper to the bottom front of the
printer as a guide, as shown in left.

3-10 Setup Rev. A

 TM-U220II Technical Reference Guide

8. Close the unit, as shown in the left

illustration.

9. Insert the end of the bottom paper

(journal paper) into the paper take-up
spool, as shown in following.

10. Insert the paper take-up spool in the

printer. Be sure that the paper is aligned
with the spool's flange, as shown.

11. Feed the paper with the FEED button so

that the paper is taken up by the spool.

12. Close the roll paper cover and tear off the
roll paper with the manual cutter, as
shown.

Rev. A Setup 3-11

 Note:
Since the printer does not feed even if the roll paper cover is open when the printer is turned off, make sure
not to pinch the paper when the cover is closed.

Do not open the roll paper cover during printing or paper feeding.

When using the printer, be sure to cut the roll paper with the manual cutter after paper feeding is
complete.

[Link] Replacing the Roll Paper

1. Turn on the printer and open the

roll paper cover by using the tab,
as shown.

2. Types B and D: Remove the used roll paper core.

3. Type A only: Remove the take-up
spool, and open the unit by using
the unit open lever, as shown; then
remove the used roll paper core.

lever

4. Insert new roll paper. See the section “Installing the Roll Paper for Type A”
(page 3-9).

3-12 Setup Rev. A

 TM-U220II Technical Reference Guide

3.3.3 Connecting the Power Supply Unit

WARNING:
Be sure to always use the included AC adapter: AC adapter,C1 (model no.: M235B).
Don’t use the PA-#### or PB-#### power supply unit with TM-U210.
Using an incorrect power supply may cause fire or electrical shock.

CAUTION:
When connecting or disconnecting the power supply from the printer, make sure the
power supply is not plugged into an electrical outlet. Otherwise you may damage the
power supply or the printer.

[Link] Connecting procedure

1. Make sure the printer’s power switch is turned off and the power supply’s power cord is
unplugged from the electrical outlet.

2. Check the label on the power supply to make sure the voltage required by the power supply
matches that of your electrical outlet.

3. Plug the power supply cord into the connector shown below.

Power supply connector

Note:
To remove the DC cable connector, make sure the power supply’s power cord is unplugged; then grasp the
connector and pull it straight out.

When you connect the power supply unit to the printer, we recommend to do a self test to
confirm the operation. See “Self Test” (page 3-33) for details.

3.3.4 Connecting an Optional External Buzzer

You can connect an optional external buzzer (model no.: OT-BZ20) to a printer by using a
drawer kick connector in order to set the buzzer to sound by command, or when the printer
performs a specific operation such as when an error occurs or paper is automatically cut. You
can also specify different buzzer sound patterns and amount of repetitions according to the
reason for the buzzer sounding.

Rev. A Setup 3-13

 Use the memory switch (customize value) to specify settings such as buzzer enable/disable,
pattern, and amount of repetitions. See“Memory Switches” (page 3-20) for details about the
memory switches (customize value).

Note:
Be sure to always turn off the printer power when connecting or removing the optional external buzzer.

 You cannot use an optional external buzzer at the same time as a cash drawer. Do not use a branch
connector or similar to connect both to a printer at the same time.

Volume adjustment
knob

[Link] Installation location

We recommend installing the optional external buzzer at one of the locations shown below.

Note:
Do not install to a surface where roll paper is ejected.

 Install so that the volume adjustment knob of the optional external buzzer is facing to the side or
downward in order to prevent liquid and similar from getting inside the buzzer.

3-14 Setup Rev. A

 TM-U220II Technical Reference Guide

3.4 Adjusting Various Settings

This printer is able to be adjusted for the items below:

❏ DIP switch (communication condition, busy condition, print column,

receive buffer capacity, etc...)

❏ Memory switch (serial communication conditions, roll paper width,

cover open status handling, etc...)

❏ Roll paper width (76mm / 69.5mm / 59.5mm)

Adjusting the spacer & memory switch

❏ Position of roll paper near end detector

The current settings can be confirmed by a self test. (See “Self Test” (page 3-33).)

Note:
When you use serial interface model with 1200, 2400, 19200, 38400, 57600, or 115200 bps, you have to
adjust DIP switch “Serial interface selection“ function and Memory switch “Serial communication
condition“.

When you adjust the items, we recommend to confirm the new setting. The confirmation is performed by
running a self-test. See “Self Test Procedure” (page 3-33).

3.4.1 How to Confirm Current Settings

You can use a self-test to confirm the current settings. See “Self Test” (page 3-33).

3.4.2 Adjusting the DIP Switches

The printer has two sets of DIP switches. DIP switch functions vary depending on the DIP
switch type (US/STD) and interface model.

DIP switch type can be checked by performing a self test. See “Self Test” (page 3-33).

If you need to change settings, follow the steps below to make your changes:

1. Check that the printer power is turned off.

Rev. A Setup 3-15

 2. Use a crosshead screwdriver to remove the DIP switch cover on the underside of the printer.

3. Use tweezers or a similar tool to set the DIP switches as you like. (Refer to the next page for
DIP switch functions.)

4. Re-install the DIP switch cover to the underside of the printer.

CAUTION:
Turn off the power and disconnect all cables while removing the DIP switch cover.
Removing with the power on may cause an electric short that can damage the printer.
Be sure to always close the DIP switch cover after setting if it is open.
Leaving it open during printer use may cause fire or shock.

3-16 Setup Rev. A

 TM-U220II Technical Reference Guide

[Link] If the DIP switch type is “US”

Serial interface model
DIP Switch 1
Default
SW Function On Off B D
1 Printing mode Right side up printing Normal printing Off Off
mode mode
2 Receive buffer capacity 40 bytes 20KB Off Off
3 Handshaking XON/XOFF DTR/DSR Off Off
4 Word length 7 bits 8 bits Off Off
5 Parity check Yes No Off Off
6 Parity selection Even Odd Off Off
7 Baud rate 4800 bps 9600 bps Off Off
8 BUSY condition Receive buffer-full - Offline Off Off
- Receive buffer-full

DIP Switch 2
Default
SW Function On Off B D
1 Selects number of characters per line (cpl) (*) 42 cpl / 35 cpl 40 cpl / 33 cpl Off Off
2 Reserved (Autocutter) Enabled Disabled On Off
3 Pin 6 reset signal Used Not used Off Off
4 Pin 25 reset signal Used Not used Off Off
5 Undefined - - Off Off
6 Reserved Enabled Disabled Off Off
(Flash memory rewriting)
7 Undefined - - Off Off
8 Serial communication set selection By memory switch By DIP switch Off Off
(*) Selection of dots between characters: On = 2 half dots, Off = 3 half dots
The number of characters per line in the Table indicates for the 76 mm-width paper.

Note:
“Data receive error” is fixed to “?.” Regardless of the setting of DIP switch 1-1, if you want to perform
right side up printing, DIP switch 1-2 must be fixed to Off.

Other than serial interface model

DIP Switch 1
Default
SW Function On Off B D
1 Printing mode Right side up printing Normal printing Off Off
mode mode
2 Receive buffer 40 bytes 20KB Off Off
3 Undefined - - Off Off
4 Undefined - - Off Off
5 Undefined - - Off Off
6 Undefined - - Off Off
7 Undefined - - Off Off
8 BUSY condition - Receive buffer-full - Offline Off Off
- Receive buffer-full

Rev. A Setup 3-17

 DIP Switch 2
Default
SW Function On Off B D
1 Selects number of characters per line (cpl) (*) 42 cpl / 35 cpl 40 cpl / 33 cpl Off Off
2 Reserved (Autocutter) Enabled Disabled On Off
3 Undefined - - Off Off
4 Pin 31 reset signal Used Not used On On
(Parallel interface model)
Undefined - - Off Off
(Other than Parallel interface model)
5 Undefined - - Off Off
6 Reserved Enabled Disabled Off Off
(Flash memory rewriting)
7 Undefined - - Off Off
8 Undefined - - Off Off
(*) Selection of dots between characters: On = 2 half dots, Off = 3 half dots
The number of characters per line in the Table indicates for the 76 mm-width paper.

Note:
“Auto line feed” is fixed to “Disabled.” Regardless of the setting of DIP switch 1-1, if you want to perform
right side up printing, DIP switch 1-2 must be fixed to Off.

[Link] If the DIP switch type is “STD”

Serial interface model
DIP Switch 1
Default
SW Function On Off A B D
1 Data reception error Ignored Print “?” Off Off Off
2 Receive buffer capacity 40 bytes 4KB/20KB* Off Off Off
3 Handshaking XON/XOFF DTR/DSR Off Off Off
4 Word length 7 bits 8 bits Off Off Off
5 Parity check Yes No Off Off Off
6 Parity selection Even Odd Off Off Off
7 Baud rate 4800 bps 9600 bps Off Off Off
8 BUSY condition - Receive buffer-full - Offline Off Off Off
- Receive buffer-full

Note:
May be 4K bytes depending on the model.

3-18 Setup Rev. A

 TM-U220II Technical Reference Guide

DIP Switch 2
Default
SW Function On Off A B D
1 Selects number of characters per line (cpl) (*) 42 cpl / 35 cpl 40 cpl / 33 cpl Off Off Off
2 Reserved (Autocutter) Enabled Disabled On On Off
3 Undefined - - Off Off Off
4 Serial communication set selection By memory switch By DIP switch Off Off Off
5 Undefined - - Off Off Off
6 Reserved Enabled Disabled Off Off Off
(Flash memory rewriting)
7 Pin 6 reset signal Used Not used Off Off Off
8 Pin 25 reset signal Used Not used Off Off Off
(*) Selection of dots between characters: On = 2 half dots, Off = 3 half dots
The number of characters per line in the Table indicates for the 76 mm-width paper.

Parallel interface model

DIP Switch 1
Default
SW Function On Off A B D
1 Auto line feed Enabled Disabled Off Off Off
2 Receive buffer 40 bytes 4KB/20KB* Off Off Off
3 Undefined - - Off Off Off
4 Undefined - - Off Off Off
5 Undefined - - Off Off Off
6 Undefined - - Off Off Off
7 Undefined - - Off Off Off
8 BUSY condition - Receive buffer-full - Offline Off Off Off
- Receive buffer-full

Note:
May be 4K bytes depending on the model.

DIP Switch 2
Default
SW Function On Off A B D
1 Selects number of characters per line (cpl) (*) 42 cpl / 35 cpl 40 cpl / 33 cpl Off Off Off
2 Reserved (Autocutter) Enabled Disabled On On Off
3 Undefined - - Off Off Off
4 Undefined - - Off Off Off
5 Undefined - - Off Off Off
6 Reserved Enabled Disabled Off Off Off
(Flash memory rewriting)
7 Undefined - - Off Off Off
8 Pin 31 reset signal Used Not used On On On
(Parallel interface model)
Undefined - - Off Off Off
(Other than Parallel interface model)

(*) Selection of dots between characters: On = 2 half dots, Off = 3 half dots
The number of characters per line in the Table indicates for the 76 mm-width paper.

Rev. A Setup 3-19

[Link] Notes for DIP switch 2-1
The DIP switch 2-1 defines the print columns as listed in the following table.

DIP switch 2-1

status
Paper Character
width font ON OFF

76 mm Font A (9 x 9) 35 33

Font B (7 x 9) 42 40

69.5 mm Font A (9 x 9) 32 30

Font B (7 x 9) 40 36

57.5 mm Font A (9 x 9) 27 25

Font B (7 x 9) 33 30

Unit: cpl (Character per line)

Note:
The cpl of a Kanji character font is available to be changed by an ESC/POS command. (default: 22 to 25
cpl)

3.4.3 Memory Switches

This printer has “Memory switch“ set which is software switches. Memory switch set has “Msw
2,” “Msw 8,” “Customize value,” “Serial communication condition.”

“Memory switch setting utility” can change the Memory switch set to ON or OFF as shown in
the table below (default: all OFF):

Note:
The Memory switch is available to be changed by five methods:
Memory switch setting utility
Memory switch setup mode (there are limitations on what can be changed)
Control from setupPOS (OPOS only, and there are limitations on what can be changed)
Control from Windows driver (Advanced Printer Driver only, and
there are limitations on what can be changed)
Control from ESC/POS command

Some Memory switch settings can be changed by the “Memory switch setting mode.“See “Memory
Switch Setup Mode” on page 3-23.

Settings of the memory switch are stored in the NV memory; therefore, even if the printer is turned off, the
settings are maintained. Excessive use of this function may destroy the NV memory. As a guideline, do
not use this function more than 10 times a day.

When you use OPOS or APD, generally you don’t need to adjust memory switch because OPOS or APD
are able to set these items automatically.

3-20 Setup Rev. A

 TM-U220II Technical Reference Guide

When you replace a TM-U210 with a TM-U220II, you should adjust the Msw 8-5 to OFF.

Memory Switch 2
SW Function On Off Default
1 Reserved - Fixed to Off Off
2 Reserved - Fixed to Off
3 Selection of the character code system of GB2312 GB18030
the Simplified Chinese
4 ~ 8 Reserved - Fixed to Off

Memory Switch 8
SW Function On Off Default
1 ~ 4 Reserved - Fixed to Off Off
5 Selection of the cover open status Cover open Paper end
6 Reserved - Fixed to Off
7 Reserved - -
8 Printer cover open during operation Errors that can possibly Errors that automatically
recover recover

Note:
Msw 8-5:
When Off is selected, a bit of the "roll paper end sensor" in each status that is transmitted from the printer
is changed every time the roll paper cover is open or closed. When On is selected, a bit of the "roll paper
cover open / close" in each status that is transmitted from the printer is changed every time the roll paper
cover is open or closed. When you replace a TM-U210 with a TM-U220II, you should adjust the Msw 8-
5 to Off.

Msw 8-8:
When Off is selected, a bit of the "automatic recoverable error" in each status that is transmitted from the
printer is changed every time the roll paper cover is open. When On is selected, a bit of the "mechanical
error" in each status that is transmitted from the printer is changed every time the roll paper cover is open.

The setting of Msw 8-5 and 8-8 can be set by “Memory switch setup mode.“ See “Memory Switch Setup
Mode” on page 3-23.

Customize value
Function Selectable value
Automatic paper Reduction of top No margin reduction (default) Reduced
reduction margin
Reduction of bottom No margin reduction (default) Reduced
margin
Reduction of line No reduction (default) Reduced by 25%
spacing Reduced by 50% Reduced by 75%
Reduction of line No reduction (default) Reduced by 25%
spacing where extra Reduced by 50% Reduced by 75%
line feeds are included
Roll paper width specification 57.5 mm 69.5 mm
76 mm (default) --
Command execution when offline Enabled Disabled (default)
Automatic paper cutting when cover is closed Cutting performed No cutting (default)
Buzzer function: Enable/Disable optional Enabled Disabled (default)
external buzzer

Rev. A Setup 3-21

 Customize value
Function Selectable value
Buzzer function: Buzzer repetitions when an error Does not sound Only once
occurs*1 Sounds continuously (default) -
Buzzer function: Sound pattern for automatic Pattern A (default) Pattern B
cutting command*1 Pattern C Pattern D
Pattern E -
Buzzer function: Buzzer repetitions for automatic Does not sound Only once (default)
cutting command*1
Buzzer function: Sound pattern for specified Pattern A (default) Pattern B
pulse generation command 1*1 Pattern C Pattern D
Pattern E -
Buzzer function: Buzzer repetitions for specified Does not sound Only once (default)
pulse generation command 1*1
Buzzer function: Sound pattern for specified Pattern A Pattern B (default)
pulse generation command 2*1 Pattern C Pattern D
Pattern E -
Buzzer function: Buzzer repetitions for specified Does not sound Only once (default)
pulse generation command 2*1
Model name TM-U220II (default) TM-U220

*1: Enabled for optional external buzzer

Note:
These setting can be set by “Memory switch setup mode.“ See “Memory Switch Setup Mode” on page 3-
23.

See “Adjusting Roll paper width” (page 3-28) also to adjust roll paper width.

Serial communication
Function Selectable value
baud rate 1200 bps 2400 bps
4800 bps 9600 bps
19200 bps 38400 bps
57600 bps 115200 bps
Parity None Odd
Even --
Handshake DSR/DTR XON/XOFF
Data length 7 bit 8 bit

Note:
There are two methods, DIP switch and Memory switch, to adjust the serial communication conditions.
DIP SW2 selects which is effective, DIP switch or Memory switch.

To enable the “Serial communication“ setting, you have to adjust the “Serial interface selection“ function
of DIP switch 2 to “Memory switch.“

These settings can be set by “Memory switch setup mode.“ See “Memory Switch Setup Mode” on page 3-
23.

3-22 Setup Rev. A

 TM-U220II Technical Reference Guide

Communication condition settings for USB interface

Conditions can be set by ESC/POS command or utility software.

Function Selectable value

Class Vendor-defined class (default) printer class

3.4.4 Memory Switch Setup Mode

The following items are specified in the memory switch setup mode:

❏ Basic Serial communication condition (Serial communication)

• Transmission speed
• Parity
• Handshaking
• Data length

❏ Automatic Paper Reduction (Customized value)

❏ Roll paper width (Customize value)

❏ Cover open status (Msw 8-5)

Note:
All new settings will be lost if the power supply is turned off in the memory switch setup mode. Be sure to
follow the proper procedure, and turn the power off at the correct time.

[Link] Starting the memory switch setup mode

Use the following procedure to start the memory switch setup mode.

1. Open the roll paper cover.

2. Turn the power on while pressing the paper FEED button.

3. Press the FEED button twice while POWER, ERROR, and PAPER OUT LEDs are lit.

4. Close the cover. The printer prints the enabled settings of the memory switches and
instructions.

5. Follow the instructions to process the switch setup.

Note:
In the memory switch setup, the paper out LED may be flashing. The flashing time indicates “The times of
FEED button is pressed before the roll paper cover is closed.“

[Link] Ending memory switch setting mode

Once the setting is performed, the contents of the setting are stored. Then the printer initializes.
When initialization is finished, the printer returns to normal operating mode.

Rev. A Setup 3-23

[Link] Operating procedure
The procedures used for this process are described below.

Entering Memory Switch Setting Mode

1. Open the paper roll cover and turn the power on while pressing the paper FEED button.
2. Press the paper FEED button twice while POWER, ERROR, and PAPER OUT LED are lighting.
3. Close the cover.

The printer prints the current settings and setting instructions.

Selecting Items to Set

Open the paper roll cover.
Press the FEED button the number of times required to select the desired item (as shown below);
then close the paper roll cover.
Pressing the paper FEED button 0, 1, 2, 4, 5, 8, 10 times or 12 or more times will terminate this procedure.
❒ 3 times: Basic Serial Interface Settings ❒ 0, 1, 2, 4, 5, 8, 10 times: Unused
❒ 6 times: Automatic Paper Reduction ❒ 12 or more times: Unused
❒ 7 times: Roll Paper Width
❒ 9 times: Cover open status
❒ 11 times: USB power-saving function

Selecting Individual Settings

Open the paper roll cover.
Press the FEED button the number of times required to select the setting for each item; then
close the paper roll cover.

Basic Serial Interface Cover open status USB power-saving

Automatic Paper Roll Paper Width
Setting (page 3-27) function
Reduction (page 3-27)
Baud Rate Setup (page 3-26) (page 3-27)
(page 3-25)

Data Length,
Handshake, or Parity
(page 3-25)

Ending Memory Switch Setting Mode

The printer prints the new settings and saves the settings to non-volatility memory. Then, the
software resets and enters the normal printable status. Turn the power supply OFF.

3-24 Setup Rev. A

 TM-U220II Technical Reference Guide

Selecting individual settings

❏ Basic serial interface setting

To select transmission conditions, first choose “Serial interface settings”.

❏ Baud Rate Setup

Press the FEED button the number of times required to select the desired “Baud Rate Setup” used
for transmission conditions.

Press FEED button Setting selected

0 times: No change

1 time: 115200 bps

2 times: 57600 bps

3 times: 38400 bps

4 times: 19200 bps

5 times: 9600 bps

6 times: 4800 bps

7 times: 2400 bps

8 times: 1200 bps

9 or more times: No change

bps: Indicates the number of transmitted bits per second (bps).

❏ Data length, handshake, or parity

Press the FEED button the number of times required to select the desired “Data length,
handshake, or parity” setting used for transmission conditions.

Press FEED button Setting selected

Data Length Handshake Parity

0 times: No change

1 time: 8 bits DTR/DSR control No parity

2 times: Even

3 times: Odd

4 times: XON/XOFF control No parity

5 times: Even

6 times: Odd

7 times: 7 bits DTR/DSR control No parity

8 times: Even

9 times: Odd

10 times: XON/XOFF control No parity

11 times: Even

12 times: Odd

13 or more times: No change

Rev. A Setup 3-25

 ❏ Automatic paper reduction setting

Press the FEED button the number of times required to select the desired automatic paper
reduction setting (Customize value.)

Press FEED button Reduction of top margin/Reduction of bottom margin

0 times: No change

1 time: Reduce

2 times: Does not reduce

3 or more times: No change

Press FEED button Reduction of line spacing/Reduction of line spacing where extra line feeds are included

0 times: No change

1 time: Reduces 25%

2 times: Reduces 50%

3 times: Reduces 75%

4 times: Does not reduce

5 or more times: No change

3-26 Setup Rev. A

 TM-U220II Technical Reference Guide

❏ Paper width setting

Press the FEED button the number of times required to select the desired roll paper width setting
(Customize value.)

Press FEED button Selecting paper width

0 times: No change

1 time: 76 mm

2 times: 69.5 mm

3 times: 57.5 mm

4 or more times: No change

Note:
See “Adjusting Roll paper width” (page 3-28) also to adjust roll paper width.

❏ Cover open status

Press the FEED button the number of times required to select the desired the mapping of cover
open status setting.

Press FEED button Setting selected

0 times: No change

1 time: Paper out (Msw 8-8: OFF)

2 times: Cover open (Msw 8-8: ON)

3 or more times: No change

❏ USB power-saving function

You can select the setting of the USB power-saving function by pressing the FEED button
numerous times.

Press FEED button Setting selected

0 times: No change

1 time: Enabled

2 times: Disabled

3 or more times: No change

Rev. A Setup 3-27

3.4.5 Adjusting Roll paper width
Acommodates 76 mm {3"}, 69.5 mm {2.74"}, 57.5 mm {2.26"} wide paper rolls.

1. Make sure the power supply is disconnected.

2. Open the roll paper cover.

3. Take off the roll paper guide from the printer by loosening the two screws.

A: paper width76 mm
B: paper width69.5mm
C:paper width57.5mm

Roll paper
guide

position of fixing
the screws (left
side) position of fixing the
screws (right side)

4. Push the roll paper guide on the appropriate width. (See figure above.)

Note:
When you use a near-end detector equipped model, be sure not to pinch the lead wires of the near-end
detector between the roll paper guide and the roll paper holder, and to push the lead wires inside so that the
lead wire of the paper-end detector does not contact the motor gear.

When replacing the wires, be sure that the wires do not catch between the roll paper guide and the roll
paper holder.

leading the wires

between the holder
and frame

Roll paper guide

Roll paper holder

5. Tighten the spacer with two screws included with the guide. (See figure above.)

3-28 Setup Rev. A

 TM-U220II Technical Reference Guide

6. Set the memory switch (customize value) for the paper width. (See “Memory Switches”
(page 3-20))

3.4.6 Adjusting Position of Roll Paper Near End Detector

Below are two reasons for the roll paper to require an Near End Detector adjustment.

❏ To adjust the location of detection for the diameter of the roll paper core.

❏ To adjust the amount of remaining paper.

The procedure is as following.

1. Make sure the power supply is disconnected.

2. Open the roll paper cover, and remove the paper roll.

3. Loosen the detector adjustment screw with a coin or similar tool.

4. Adjust the detector by sliding the lever in the direction shown below.

Knob

Detector
adjustment screw

#1 setting
Detector lever
#2 setting

Seeing at outside for roll paper spacer

The table below shows the point at which the near-end detector is triggered. Note that this
figure is a calculated value, and there may be some variations, depending on the printer.

Detection point of roll paper near-end

Detector position (attaching point
of the detector adjustment lever ) Trigger point (included the thickness of paper roll core)

#1 setting Approx. 8 mm

#2 setting Approx. 5 mm

5. Tighten the detector adjustment screw.

6. Check to be sure that the detecting lever moves freely.

Rev. A Setup 3-29

3.4.7 Connecting the Printer to the Host PC / POS Terminal
All cables are connected to the connector panel located on the lower rear side of the printer.

Interface connector
Drawer kick connector Power supply connector

Connector panel

Note:
The figure above shows the connector panel for the serial interface model printer. The shape of the interface
connector varies according to the type of interface used.

Be sure to turn off the power supply for both the printer and the host computer unit before connecting the
various cables.

You need an appropriate serial, parallel, USB, or Ethernet interface cable to connect your computer to the
printer. For the serial model, it is important that you use a null modem cable, not any other serial cable,
and for the parallel model use an IEEE 1284 cable.

3-30 Setup Rev. A

 TM-U220II Technical Reference Guide

[Link] Serial Interface model

Before connecting any of the cables, make sure that both the printer and the host PC are turned
off.

1. Plug the cable connector securely into the printer’s interface connector.

2. If the cable connector has screws on it, tighten the screws on both sides of the connector.

3. If your interface connector has a grounding wire, attach it to the printer using the screw
labeled FG, which is next to the interface connector.

4. Attach the other end of the cable to the host PC.

Note:
When using serial interface, you need to adjust serial communication using the DIP switches. See
“Adjusting the DIP Switches” (page 3-15) for details.

When using serial interface, see “Serial Connection” in Chapter 2 also.

[Link] Parallel Interface Models

1. Press the connector on the end of the interface cable firmly into the interface connector on
the connector panel.

2. Press down the clips on either side of the connector to lock it in place.

3. For interface cables equipped with a ground line, attach the ground line to the screw hole
marked "FG" on the printer.

4. Connect the other end of the interface cable to the host computer.

Rev. A Setup 3-31

[Link] USB Interface
If using a USB interface, hook the USB cable through the locking wire saddle to prevent the cable
from coming unplugged.

CAUTION:
When connecting the USB cable, make sure that no load is placed on the cable.
A load on the cable may result in cable or connector damage.

Use a USB cable conforming to the USB 2.0 standard.

[Link] Wired LAN Interface

Use a LAN cable to connect this printer to a network via a hub.

CAUTION:
Connect using equipment with surge protection if installing the LAN cable outdoors.
The equipment may be damaged by lightning.

Absolutely do not use a drawer kick cable or standard telephone line cable to connect
to the LAN connector.

3-32 Setup Rev. A

 TM-U220II Technical Reference Guide

[Link] Connecting a Drawer

CAUTION:
Be sure to connect a drawer that meets printer specifications. Connecting a drawer of
the wrong specifications may result in damage to both the drawer and the printer.

Never connect the telephone line to the drawer kick connector (labeled “DK”). Doing
so may result in damage to both the telephone line and the printer.

Never connect the drawer cable to the customer display connector (labeled “DM-D”).
Doing so may result in damage to both the drawer cable and the printer.

1. Connect the drawer cable to the drawer kick connector (labeled “DK”) on the connector
panel.

Drawer kick connector

Connecting drawer

2. The connecting is finished.

3.5 Install a Printer Driver in the Host PC / POS Terminal

See the corresponding printer driver manual for printer driver installation procedures.

3.6 Self Test

The self test lets you know if your printer is operating properly. It checks the control circuits,
printer mechanisms, print quality, control software version, and DIP switch settings.

This test is independent of any other equipment or software, so it is a good idea to run it when
you first set up the printer and if you have any trouble. If the self tests work correctly, the
problem is in the other equipment or the software, not the printer.

3.6.1 Self Test Procedure

1. Make sure the printer is turned off and the roll paper cover is closed properly.

Rev. A Setup 3-33

 2. While holding down the FEED button, turn on the printer using the switch on the front of the
printer. The self test prints the printer settings and then prints the following, cuts the paper,
and pauses. (The PAPER OUT light blinks.)

If you want to continue SELF-TEST printing, Please press the

FEED button.

3. Press the FEED button to continue printing. The printer prints a pattern using the built-in
character set.

4. The self test automatically ends and cuts the paper after printing the following:

*** completed ***

The printer is ready to receive data as soon as it completes the self test.

Note:
If you want to pause the self test manually, press the FEED button. Press the FEED button again to
continue the self test.

3-34 Setup Rev. A

 TM-U220II Technical Reference Guide

Chapter 4
Troubleshooting
This section describes general troubleshooting.

4.1 LED Blinking Pattern

4.1.1 Error Types

The printer stops all printer operations for the selected paper section, goes offline, and the
ERROR LED blinks when an error is detected.

[Link] Errors that automatically recover

ERROR LED Blinking Pattern

320 ms
ERROR Description Recovery

Roll paper cover The roll paper cover is Recovers automatically

open error (when opened when printing. when the cover is
recoverable error is closed.
selected) (*1)

Print head The temperature of the Recovers automatically

temperature error (*2) print head is extremely when the print head
high cools

Note:
(*1) This conditions are selected by MSW 8-5, 8-8. When MSW 8-5 (mapping of the cover open status) is
off, the error hasn’t occurred but there is a “paper end error” instead. If MSW 8-8 is off, this error is
handled as an automatically recoverable error.

(* 2) Print head temperature error is not abnormal.

Rev. A Troubleshooting 4-1

[Link] Recoverable Errors
When a recoverable error occurs, after the cause of the error is removed, the printer
can recover from the error by receiving an error recovery command without turning off
the power:

ERROR LED Blinking

Pattern
320 ms
ERROR Description Recovery

Paper roll cover open The roll paper cover is Recovers by error recovery
error (*1) opend when printing. command with the cover
closed

Autocutter error The autocutter does not Recovers by error recovery

(Type A, B only) work correctly command. (See “Autocutter
Jam” (page 4-3))

Home position The home position cannot Recovers by error recovery

detection error be detected due to a command
(This is “Mechanical paper jam
error“)

Note:
(*1) These conditions are selected by MSW 8-5 and 8-8. When MSW 8-5 (mapping of the cover open
status) is OFF, the error does not occur and a “paper end error” occurs instead. If MSW 8-8 is ON, this
error is handled as a recoverable error.

[Link] Errors that are impossible to recover:

ERROR LED Blinking Pattern

320 ms
ERROR Description Recovery

R/W error in memory After R/W checking, the Impossible to recover

or gate array printer does not work
correctly.
Writing to, reading out, or
erasing the NV memory for
image scanning results
does not work correctly.

High voltage error The power supply voltage Impossible to recover

is extremely high

Low voltage error The power supply voltage Impossible to recover

is extremely low

CPU execution error The CPU executes an Impossible to recover

incorrect address or I/F
board is not connected

Print head There is an abnormality in Impossible to recover

temperature the print head
detection circuit error temperature

4-2 Troubleshooting Rev. A

 TM-U220II Technical Reference Guide

4.2 Removing a Paper Jam

CAUTION:
Be sure not to touch the manual cutter. Otherwise your finger might be injured.

1. Turn the power off.

2. Open the roll paper cover by using the tab, as shown in the below illustration.

3. If you have a Type A printer, remove the take-up spool and open the unit by using the unit
open lever, as shown in the illustration.

Roll paper
cover

Tab

1. open the roll paper cover

2. (only type A) open the unit

4. Remove the jammed paper.

Note:
When you turn the power off by mistake during the printing operation, the cutter blade may stop in the
paper feed line. So the paper may not be fed in the first operation normally when you turn the power on. If
the phenomenon happens again after removing the jammed paper, try the solution “Autocutter Jam”
(page 4-3).

4.3 Autocutter Jam

If a foreign object such as a push pin or paper clip drops in the autocutter and causes the auto
cutter to lock up, the printer enters an error state and begins the recovery operation
automatically.

If the problem is not serious, the autocutter returns to its normal position without any
intervention by the user.

If the autocutter does not return to its normal position by itself, follow the steps below to fix the
problem:

Rev. A Troubleshooting 4-3

 1. Open the roll paper cover, and remove the jammed object if there is one.

2. Turn off the printer, and close the roll paper cover, and turn it back on. Then the cutter blade
returns to the normal position. If you would like not to turn off the printer, send an error
recovery command and initialize printer command instead.

3. If the cutter blade doesn’t return to the normal position, return the cutter blade to the normal
position by rotating the autocutter knob in the direction of the arrow. When it is returned to
the normal position, a lever comes into the center of hole in the autocutter frame.

Hole

Lever

Autocutter unit

Knob

4. Close the roll paper cover.

4.4 Printer Stops Printing / Printer Repeats Printing on a Line

The printer may not operate correction if not using PS-190, PS-180, or AC adapter C1. Check that
a correct power supply unit is connected to the printer.

4.5 Printer prints “?“ or Incorrect Data With Serial Interface

If one of the following errors occurs during serial interface communication, the printer prints “?”
or ignores the data, depending on the setting of DIP switch 1-1.

4-4 Troubleshooting Rev. A

 TM-U220II Technical Reference Guide

❏ Parity error

❏ Framing error

❏ Overrun error

Note:
For other errors, we recommend confirming the transmission setting of DIP switch 1-3: Handshaking.

4.6 Print Speed is Slow When Using Windows Printer Driver

When the printer prints a Windows font using the EPSON Advanced Printer Driver, the print
speed is slow. To improve the print speed, use a printer font.

4.7 Printer doesn’t cut roll paper with the autocutter

TM-U220II Type D does not have an autocutter unit. If you use the type D model, you can’t use
the autocutter function. Use the manual cutter.

4.8 Hexadecimal Dump mode

This feature allows experienced users to see exactly what data is coming to the printer. This can
be useful in finding software problems. When you turn on the hex dump function, the printer
prints all commands and other data in hexadecimal format, along with a guide section to help
you find specific commands.

To use the hex dump feature, follow these steps:

1. After you make sure the printer is off, open the paper roll cover.

2. While you hold down the FEED button, turn on the printer.

3. Close the cover.

Rev. A Troubleshooting 4-5

 4. Run any software program that sends data to the printer. The printer prints “Hexadecimal
Dump” and then all the codes it receives in a two-column format. The first column contains
the hexadecimal codes and the second column gives the ASCII characters that correspond to
the codes. Part of a hexadecimal dump is shown below:

Hexadecimal Dump

To terminate hexadecimal dump,

press FEED button three times.

1B 21 00 1B 26 02 40 40 . ! . . & . @ @

1B 25 01 1B 63 34 00 1B . % . . c 4 . .

41 42 43 44 45 46 47 48 A B C D E F G H

• A period (.) is printed for each code that has no ASCII equivalent.

• In hex dump mode all commands except real time ESC/POS commands are disabled.

5. Open the cover to set the printer offline so that it will print the last line.

6. Close the cover and turn off the printer, press the FEED button three times, or reset the
printer to turn off the hex dump mode.

Note:
The hexadecimal dump mode can’t be used with OPOS or the APD.

4-6 Troubleshooting Rev. A

 TM-U220II Technical Reference Guide

Chapter 5
Application Development Information
This chapter describes how to control the printer and gives information useful for printer
application development.

5.1 Controlling the Printer

The printer supports the following command systems:
❏ ESC/POS
Users can control the printer by using the aforementioned commands, or the following
development kits or drivers.
❏ Epson ePOS SDK
❏ OPOS ADK
❏ OPOS ADK for .NET
❏ JavaPOS ADK
❏ EPSON Advanced Printer Driver (APD)

5.1.1 ESC/POS
ESC/POS is the Epson original printer command system for POS printers and customer display.
With ESC/POS commands, you can directly control all the printer functions, but detailed
knowledge of printer specifications or combination of commands is required, compared to using
drivers and applications.
For detailed information about ESC/POS commands, see the ESC/POS Command Reference
that can be accessed from the following URL.
U [Link]

5.2 Controlling the Cash Drawer

A pulse output is sent to drawer kick connector pin 2 or pin 5, and you can open the drawer.
You can also check the open/close status of the drawer by checking the signal level of the
drawer kick connector pin 3.
These controls are executed by a driver or by commands.
ESC/POS Commands
Prepare the output command for the specified pulse and the status transmission command.
For details, see the ESC/POS Command Reference.
For Windows Printer Drivers (APD)
You can set the drawer to open when printing is started. For details, see the manual for drivers.
For details on control, see the manual for Status API of the driver.

Rev. A Application Development Information 5-1

OPOS (OCX Driver)
Register a cash drawer using the SetupPOS Utility, and control using the OpenDrawer method
or the DirectIO function.
For details, see the "EPSON OPOS ADK MANUAL APPLICATION DEVELOPMENT GUIDE
Cash Drawer" and the "UnifiedPOS Specification".
OPOS for .NET
Register a cash drawer using the SetupPOS Utility, and control using the OpenDrawer method
or the DirectIO function.
For details, see the "EPSON OPOS ADK for .NET MANUAL Application Development Guide
Cash Drawer (EPSON Standard)" and the "UnifiedPOS Specification".
Epson ePOS SDK
The output command for the drawer kick pulse and the status transmission command are
provided in each SDK library. For details, see the user's manuals provided with each SDK.

Note
• Whether or not pin 2 or pin 5 operates the drawer kick connector depends on the connected cash
drawer.
• You can acquire documents regarding the UnifiedPOS from the following link.
[Link]

5.3 Controlling the Optional External Buzzer

You can set the optional external buzzer to buzz when an error occurs and when an automatic
cut off occurs.
By using the driver or the command, you can specify when to sound the buzzer.
In addition, the beep pattern and how many times to sound the buzzer can be changed.
ESC/POS Command
Use the buzzer control command or the output command for the specified pulse.
For details, see the ESC/POS Command Reference.
For Windows Printer Drivers (APD)
Use the DirectIO function or the API for opening the drawer. For details, see the manual for
Status API of the drivers.
OPOS (OCX Driver)
Register a POS printer using the SetupPOS Utility and control using the DirectIO function.
For details, see the "EPSON OPOS ADK MANUAL APPLICATION DEVELOPMENT GUIDE
POSPrinter (TM Series)".
OPOS for .NET
Register a POS printer using the SetupPOS Utility and control using the DirectIO function.
For details, see the "EPSON OPOS ADK for .NET MANUAL Application Development Guide
POSPrinter".

5-2 Application Development Information Rev. A

 TM-U220II Technical Reference Guide

Epson ePOS SDK

The command for the buzzer function is provided in each SDK library. For details, see the user's
manuals provided with each SDK.

Note
For details on setting the optional external buzzer, see “Connecting an Optional External Buzzer” (page
3-13).

5.4 Software
The following software is provided for application development.

5.4.1 Development Kit

Software Description

Epson ePOS SDK This is a development kit for controlling TM printers from native applications of
smart devices or web applications. This includes libraries, manuals, and sample
for Android programs.

for iOS

for JavaScript

EPSON OPOS ADK This OCX driver can control POS peripherals using OLE technology.*
Because controlling POS peripherals with original commands is not required on
the application side, efficient system development is possible.

EPSON OPOS ADK for .NET The OPOS ADK for .NET is a POS industry standard printer driver compatible with
Microsoft POS for .NET. It allows you to develop applications that are
compatible with the UPOS (Unified POS) specification. When developing
applications, use a separate development environment such as Microsoft Visual
Studio .NET.

EPSON JavaPOS ADK JavaPOS is the standard specification which defines an architecture and
device interface (API) to access various POS devices from a Java based system.
Using JavaPOS standard API allows control with Java based applications of
functions inherent to each device. A flexible design with Java language and
JavaPOS enables many different types of computer systems, such as stand
alone or network configuration, to use a same application. You can use
JavaPOS to build applications and drivers independently of platforms. This
allows flexible configurations using thin clients to meet the system requirements.
*: OLE technology developed by Microsoft divides software into part blocks. The OPOS driver is presupposed to be
used with a development environment, such as Visual Basic, unlike ordinary Windows printer drivers. It is not a
driver to be used for printing from commercial applications. You can acquire documents regarding the
UnifiedPOS from the following link.
[Link]

5.4.2 Drivers

Operating
Software Description environment

EPSON Advanced In addition to ordinary Windows printer driver functions, this driver has Windows
Printer Driver (APD) controls specific to POS. The Status API (Epson original DLL) that
monitors printer status and sends ESC/POS commands is also
attached to this driver.

Rev. A Application Development Information 5-3

 Mac Printer Driver Mac printer driver allows you to control the printer using Common macOS
UNIX Printing System (CUPS) on macOS.
This is a full raster printer driver. It is able to print images, text, and
vector graphics etc., that an application displays. With this driver
many printer controls are possible, such as paper cut timing control,
cash drawer control, printing speed control, blank line skip, and
upside-down printing. It also provides API and dialogues for print
setting, sample applications, and logo setting utility.

Epson TM/BA Series This driver allows you to control the printer using Common UNIX GNU/Linux
Thermal Printer Printing System (CUPS) on GNU/Linux.
Driver This is a full raster printer driver. It is able to print images, text, and
vector graphics etc., that an application displays. With this driver
many printer control are possible, such as paper cut timing control,
cash drawer control, printing speed control, blank line skip, and
upside-down printing.

5.4.3 Utilities

Operating
Software Description environment

Epson TM Utility A utility that is available on the App Store or Google Play. Use this to iOS, Android
change settings on the printer from iOS and Android devices.
In addition, the utility has the following functions.
• Sample receipt printing
• Printer status display
• Firmware update

TM-m30III Utility A utility for checking and changing various printer settings. Use this Windows
utility to:
• Check the current settings
• Test operation
• Store logos
• Set paper saving
• Set printing control
• Set communication interfaces
• Configure the network settings
• Configure the TM-Intelligent function settings
• Save/restore settings

TM Bluetooth Pairs the Bluetooth printer with your device, and sets the Bluetooth Windows
Connector port to be used by the printer driver and/or an application. Using
this software makes it easy to pare the printer because the software
searches for and displays only Epson Bluetooth printers, and allows
you to search the printer by its product name.

Deployment Tool Use to make network and printer settings simultaneously. Allows you Windows
to make settings efficiently at the time of introducing TM printers for
the first time, or when configuring multiple TM printers at the same
time.

Monitoring Tool Use to check a list of status for the Epson printers connected to the Windows
network. You can also update certificates for multiple printers used
for WPA-Enterprise in a batch.

TM-m30III Firmware Use this tool to update the printer's firmware. Windows
Updater An executable file and the firmware are packaged together.

5-4 Application Development Information Rev. A

 TM-U220II Technical Reference Guide

5.4.4 Download
You can obtain software and manuals from one of the following URLs.
For customers in North America, go to the following web site:
U [Link]
For customers in other countries and regions, go to the following web site:
U [Link]

Rev. A Application Development Information 5-5

5-6 Application Development Information Rev. A
 TM-U220II Technical Reference Guide

Chapter 6
Notices for Replacement of the TM-U210/TM-U220/TM-U300
The TM-U220II is designed to smoothly replace the TM-U220/TM-U210/TM-U300. This section
provides answers to your questions during replacement.

6.1 For TM-U210/TM-U220 Replacement

When you replace TM-U210 with theTM-U220II, you have to set the memory switches
[MemSW8-5: OFF (default)] and [MemSW 8-8: OFF (default)] to maintain the same status
provided by TM-U210. See “Provided statuses” (page 6-5) for details.

6.1.1 Printing format compatibility

This section describes the printing area, character, and top margin (cutting position)
compatibilities.

[Link] Printing area

The TM-U220II has almost the same printing area as the TM-U210 as shown in the following
table and figures. Additionally, the TM-U220II and TM-U220 have the same printing areas.
Therefore, the TM-U220II can print the same contents as the TM-U220/TM-210 without any
special adjustment of settings.

Printing area item TM-U210 (Type A, B, and D) TM-U220/TM-U220II (Type A, B, and D)

(when using 76-mm width paper)

Print width 63.34 mm 63.34 mm

(200 dots, 400 position) (200 dots, 400 position)

Left margin 5.9 mm 6.8 mm

Right margin 6.76 mm 5.8 mm

76 mm 76 mm

63.34 mm 63.34 mm

Printable area Printable area

5.9 mm 5.8 mm
6.76 mm 6.8 mm

TM-U210 TM-U220/TM-U220II (When using 76-mm roll paper)

These values are reference values.

Printing area and margins

Rev. A Notices for Replacement of the TM-U210/TM-U220/TM-U300 6-1

[Link] Characters
The TM-U220II has nearly the same character specifications as the TM-U210. Additionally, the
TM-U220II and TM-U220 have the same character specifications. Therefore, the TM-U220II can
print same contents as the TM-U210/TM-U220 without any adjustment of settings.

Character specifications TM-U210 (Type A, B, and D) TM-U220/TM-U220II (Type A, B, and D)

Characters Font A (9 x 9) 33 (35) cpl 33 (35) cpl

per line
(cpl) Font B (7 x 9) 40 (42) cpl 40 (42) cpl

Kanji (16 x 16) 22 (25) cpl 22 (25) cpl

Character Font A (9 x 9) 1.6 x 3.1 1.6 x 3.1

width
Font B (7 x 9) 1.2 x 3.1 1.2 x 3.1

Kanji (16 x 16) 2.7 x 2.7 2.7 x 2.7

Character configuration Code page 0 to 8 and 19 to Code page 0 to 8 and 19 to 26, and code
26 page 16, 17, and 18

Note:
The characters per line (cpl) for fonts A and B can changed by DIP SW2-1.
The cpl for the kanji font can be changed by ESC/POS command (default: 22 cpl).

[Link] Cutting distance from print start position

The TM-U220II has the same distance between the auto cut position and print start position as
the TM-U210/TM-U220. Therefore, the top margin remains the same when the TM-U210/TM-
U220 is replaced with the TM-U220II with autocutter. In other cases, please refer to the table and
figures below.

Cutting position TM-U210 (Type A, B, and D) TM-U220/TM-U220II (Type A, B, and D)

Autocutting position to print start 27 mm 27 mm

position

Manual cut position to print start 20.2 mm Type D: 22.1 mm

position
Type A and B: 34.9 mm

Cutting method for partial cut One point on the left edge One point on the right edge uncut at right
uncut at center position
(Type A and B only) (Type A and B only)

6-2 Notices for Replacement of the TM-U210/TM-U220/TM-U300 Rev. A

 TM-U220II Technical Reference Guide

Paper feed direction

TM-U210 (Type A, B, and D)

Manual cut position line

22.1 mm
Print start position line

Paper feed direction

Manual cut position line

TM-U220/TM-U220II (Type A and B)
34.9 mm
Auto cut position line (When using 76-mm roll paper)
27 mm

Print start position line

Paper feed direction

TM-U220/TM-U220II (Type D)
(When using 76-mm roll paper)
Manual cut position line
22.1 mm
Print start position line

These values are reference values.

6.1.2 Cutting method

The left uncut position for partial cutting of the TM-U220II (Type A and B) is different than the
TM-U210 in that it is on the right edge. The TM-U210 always uses a partial cut method in which
there is one point left uncut on the left edge at the center position.
Cutting methods of the TM-U220II (Type A and B) and TM-U220 (Type A and B ) are the same.

Rev. A Notices for Replacement of the TM-U210/TM-U220/TM-U300 6-3

6.1.3 Dimensions
The dimensions of the TM-U220II (except for Type D) are somewhat smaller than the TM-U210,
such that the TM-U220II TypeA and B can be installed in the same space as the TM-U210 Type A
and B.
The dimensions of the TM-U220II and TM-U220 are the same.

TM-U210 TM-U220/TM-U220II

Dimensions Type A 160 x 295 x 160 160 x 286 x 158

(W x D x H)
Type B 160 x 248 x 150 160 x 248 x 139
(Unit: mm)
Type D 160 x 248 x 133 160 x 248 x 139

See “External Dimensions and Mass” (page 1-14) for details.

6.1.4 Receive buffer size

This section applies to the serial model.

Product Receive buffer capacity Buffer full Buffer full Number of bytes from buffer
condition release full to release full state
condition

TM-U210 40 bytes (DIP SW1-2 is on) Buffer space is Buffer space is 10 bytes
16 bytes 26 bytes
(ANK: DIP SW1-2 is off)
1 KB
(Multilingual: DIP SW1-2 is off)
512 bytes

TM-U220 40 bytes (DIP SW1-2 is on) Buffer space is Buffer space is 10 bytes
16 bytes 26 bytes (Regardless of MemSW8-7
setting)

4 KB Buffer space is Buffer space is 128 bytes

(DIP SW1-2 is off) 128 bytes 256 bytes (MemSW8-7: OFF) (default)
(default)
Buffer space is Buffer space is 10 bytes
128 bytes 138 bytes (MemSW8-7: ON)

TM-U220II 40 bytes (DIP SW1-2 is on) Buffer space is Buffer space is 10 bytes
16 bytes 26 bytes

4 KB Buffer space is Buffer space is 128 bytes

(DIP SW1-2 is off) 128 bytes 256 bytes
(default)

Note:
Data may be lost if the receive buffer of TM-U210 is at buffer full state when there is no FIFO
setting, or the FIFO setting is larger than 16 bytes.
However, the TM-U220II has enough remaining receive buffer space to prevent data loss at
buffer full state when DIP SW1-2 is off.

The “Number of bytes from buffer full to release full state” is larger than the TM-U210.
However, you should pay attention to the following.

6-4 Notices for Replacement of the TM-U210/TM-U220/TM-U300 Rev. A

 TM-U220II Technical Reference Guide

[Link] Effect on the application when buffer full condition is changed

The time from buffer empty to buffer full is longer than the TM-U210. However, there should be
no problems as the host PC never monitors the time.

[Link] Effect on the application when buffer full release condition is changed
The time from buffer full to release full is longer than the TM-U210. This may cause a timeout to
occur depending on application configuration.

6.1.5 Accessories compatibility

The TM-U220II can use the same consumables as the TM-U210/TM-U220. However, the power
supply units of the TM-U220II and TM-U210 are not compatible.
This is explained in the next section.

[Link] Power supply unit

The power supply unit of the TM-U210 (PA-#### or PB-####) cannot be used for the TM-U220II.
Power supply units that can be used for the TM-U220II are indicated in the following table.

TM-U220II (Type A, B, and D)

AC adapter,C1, PS-180, or PS-190

CAUTION:
Do not use the PA-#### or PB-#### power supply units for the TM-U220II. Connection to
an improper power source may cause fire or shock.

[Link] Consumables compatibility

The TM-U220II cannot print on the carbon roll paper (original + two copies) that can be used
with the TM-U210. Besides that, the TM-U220II can use the same consumables as the TM-U210/
TM-U220.

Consumables TM-U210/TM-U220/TM-U220II (Type A, B, and D)

Ribbon cassette ERC-38 (B) and (B/R)

6.1.6 Provided statuses

The TM-U220II has the same statuses as the TM-U210 and the following status has been added.
Statuses of the TM-U220II and TM-U220 are the same.

❏ Roll paper cover open/close status (and detector)

If replacing the TM-U210 with the TM-U220II, you must set the memory switches as indicated
below. These settings will provide the TM-U220II with nearly the same behaviors as the
TM-U210 statuses.

❏ Msw 8-5 “Cover open status mapping”: OFF

(Default: Paper end status)

❏ Msw 8-8 “Error select when cover is opened during printing”: OFF
(Default: Auto recover error)

Rev. A Notices for Replacement of the TM-U210/TM-U220/TM-U300 6-5

 See the following tables for behaviors.

Behaviors of status changes are as shown in the following two tables.

Printer status bit There are no statuses because
U210 this printer does not have a
Offline Paper Waiting Cover cover open detector.
Operation when out LED on-line open
paper-end recovery
1) Paper end occurs. Offline ON OFF --
There is no ASB (Auto Status
2) Operator opens the cover Offline ON OFF --
for setting a paper roll.
Back) notification because
status did not change.
3) Operator installed paper roll Offline OFF Waiting --
then closed cover. on-line
recovery
4) Type B and D: Operator Online OFF OFF --
pressed FEED SW when paper ASB (Auto Status Back)
out LED blinks. notification is generated
Type A: After approx. 500 because status changed.
msec. passed.

Printer status bit

U220II (Msw 8-5: OFF) U220II (Msw 8-5: ON)
Offline Paper Waiting Cover Offline Paper Waiting Cover
Operation when out LED on-line open out LED on-line open
paper-end recovery recovery
1) Paper end occurs. Offline ON -- OFF Offline ON -- OFF
2) Operator opens the cover Offline ON -- OFF Offline ON -- ON
for setting a paper roll.
3) Operator installed paper roll Online OFF -- OFF Online OFF -- OFF
then closed cover.

This “cover open” means

Off: Cover is closed
On: Cover is open

The mapping of cover open status is as shown in the following two tables.
Printer status bit
U210
Paper Waiting Cover
Operation when out LED on-line open
paper-end Offline recovery
Cover open OFF OFF OFF
Cover close OFF OFF OFF

Printer status bit

U220II (Msw 8-5: OFF) U220II (Msw 8-5: ON)
Paper Waiting Cover Paper Waiting Cover
Operation when out LED on-line open out LED on-line open
paper-end Offline recovery Offline recovery
Cover open OFF ON OFF OFF OFF ON
Cover close OFF OFF OFF OFF OFF OFF

6-6 Notices for Replacement of the TM-U210/TM-U220/TM-U300 Rev. A

 TM-U220II Technical Reference Guide

You don’t have to worry even if you set memory switches 8-5 and 8-8 to OFF when using the
printer with OPOS or Advanced Printer Driver (APD). Status changes normally do not affect
applications.

Read the following if using the printer with ESC/POS commands (if controlling the printer
without the use of drivers).

The TM-U210 uses the “waiting on-line recover” bit in ASB status (“0” or “1” is displayed). The
TM-U220II does not use this bit because it recovers online status when the cover is closed (this is
detected by the cover open detector). Therefore, if your application program monitors that bit,
check that it doesn't affect the program operation.

Note that ASB data transmission timing of the TM-U220II is the same as that of the TM-U210.
You do not have to worry even if your application program does not monitor that bit.

Note:
The “waiting on-line recover” status is configured by an ASB (Auto Status Back) data bit. This status is
for indicating to the host PC that the printer is not prepared to print (roll paper cover isn’t closed, etc.).
This status informs you that the preparation performed by the host PC has been canceled. This status is
canceled by operation of the FEED button or host PC. These canceling operations must be executed after
the roll paper is installed and the roll paper cover is closed.

The “waiting on-line recover” bit of TM-U220II is always “0” because the TM-U220II can indicate to the
host PC that the status is “ready for printing (roll paper is installed and roll paper cover is closed ).”

6.1.7 Use for journal

The TM-U220II TypeA can be used for journals in the same manner as the TM-U210/TM-U220
(Type A). However, you need to be aware of the following points when replacing the TM-U210
with the TM-U220II.

❏ The TM-U210 (Type D) can print two copies using carbon paper but the TM-U220II can only
print one copy using carbon paper.

6.1.8 New functions added (if replacing the TM-U210)

[Link] Wall hanging
The TM-U220II Type B and D can be installed on a wall using the optional wall-hanging
hardware WH-10.

[Link] NV bit-image
The TM-U220II can print bit-images on roll paper.

[Link] User NV memory

The TM-U220II can store text data.

Rev. A Notices for Replacement of the TM-U210/TM-U220/TM-U300 6-7

[Link] Memory Switches and Memory Switch Setup Mode
The TM-U220II has memory switches in the form of a software DIP switch. The memory switch
setup mode is for setting the memory switches by using only the printer (no host PC required).
See “Memory Switches” (page 3-20) and “Memory Switch Setup Mode” (page 3-23) for details.

6.1.9 Driver compatibility

This section describes compatibility and important points for replacement.

[Link] Advanced Printer Driver

The TM-U220II has APD compatibility with the TM-U210/TM-U220. Therefore, the TM-U220II
can be operated using the TM-U210/TM-U220 Advanced Printer Driver.

However, the print margin is slightly different from the TM-U210 and the TM-U210 driver
cannot use the NV memory function. See “Printing format compatibility” (page 6-1) and “New
functions added (if replacing the TM-U210)” (page 6-7) for the differences.

[Link] OPOS
The TM-U220II has OPOS compatibility with the TM-U210/TM-U220. Therefore, the TM-U220II
can be operated using the TM-U210/TM-U220 OPOS. However, the print margin is slightly
different from the TM-U210 and the TM-U210 driver cannot use the NV memory function. See
“Printing format compatibility” (page 6-1) and “New functions added (if replacing the TM-U210)”
(page 6-7) for the differences.

[Link] ESC/POS command (Direct control)

The TM-U220II has ESC/POS command compatibility with the TM-U210/TM-U220. Therefore,
the TM-U220II can be operated using the program source of the TM-U210/TM-U220. However,
the print margin is slightly different from the TM-U210 and the TM-U210 driver cannot use the
NV memory function. See “Printing format compatibility” (page 6-1) for the differences.

6-8 Notices for Replacement of the TM-U210/TM-U220/TM-U300 Rev. A

 TM-U220II Technical Reference Guide

6.2 For TM-U300 Replacement

6.2.1 Printing format compatibility

Printing results of the TM-U220II are nearly the same as the TM-U300. This section describes the
printing area, character, and top margin (cutting position) compatibilities.

[Link] Printing area

The TM-U220II has almost the same printing area as the TM-U300 as shown in the following
table and [Link], the TM-U220II can print the same contents as the TM-U300 without
any special adjustment of settings.
TM-U220II (Type A, B, C, and D)
Printing area item TM-U300 (Type A, B, C, and D) (when using 76-mm width paper)

Print width 63.5 mm 63.34 mm

(200 dots, 400 position) (200 dots, 400 position)

Left margin 6 mm 6.8 mm

Right margin 6.5 mm 5.8 mm

These values are reference values.

76 mm 76 mm

63.5 mm 63.34 mm

Printable area Printable area

6 mm 5.8 mm
6.5 mm 6.8 mm

TM-U300 TM-U220II (When using 76-mm roll paper)

These values are reference values.

Printing area and margins

Rev. A Notices for Replacement of the TM-U210/TM-U220/TM-U300 6-9

[Link] Character specifications
The TM-U220II has nearly the same character specifications as the TM-U300. Therefore, the
TM-U220II can print the same contents as the TM-U300 without any adjustment of settings.

Character specifications TM-U300 (Type A, B, C, and D) TM-U220II (Type A, B, and D)

Characters Font A (9 x 9) 33 cpl 33 (35) cpl

per line
(cpl) Font B (7 x 9) 40 cpl 40 (42) cpl

Kanji (16 x 16) 22 (25) cpl 22 (25) cpl

Character Font A (9 x 9) 1.6 x 3.1 1.6 x 3.1

width
Font B (7 x 9) 1.2 x 3.1 1.2 x 3.1

Kanji (16 x 16) 2.7 x 2.7 2.7 x 2.7

Character configuration Code page 0 to 5 Code page 0 to 8 and 19 to 26

and code page 16, 17, and 18

Note:
The characters per line (cpl) for fonts A and B can changed by DIP SW2-1.
The cpl for the kanji font can be changed by ESC/POS command (default: 22 cpl).

6-10 Notices for Replacement of the TM-U210/TM-U220/TM-U300 Rev. A

 TM-U220II Technical Reference Guide

[Link] Cutting distance from print start position

The TM-U220II has nearly the same distance between the auto cut position and print start
position as the TM-U300. Therefore, the top margin remains the same when the TM-U300 is
replaced with the TM-U220II with autocutter. In other cases, please refer to the table and figures
below.

Cutting position TM-U300 (Type A, B, C, and D) TM-U220II (Type A, B, C, and D)

Autocutting position to print start 36 mm 27 mm

position

Manual cut position to print start 26 mm (Type A and B) Type D: 22.1 mm

position
28 mm (Type C and D) Type A and B: 34.9 mm

TM-U300 (TypeA, B, C, and D)

Paper feed direction

TM-U220II (Type A and B)

Manual cut position line (When using 76-mm roll paper)
34.9 mm
Auto cut position line
27 mm

Print start position line

Paper feed direction

TM-U220II (Type D)
(When using 76-mm roll paper)

Manual cut position line

22.1 mm
Print start position line These values are reference values.

Rev. A Notices for Replacement of the TM-U210/TM-U220/TM-U300 6-11

6.2.2 Cutting method
For the TM-U300, you can select the partial cut method from Driver or ESC/POS command
control. There are two partial cut methods. One is a three points left uncut method and the other
is one point left uncut on the left edge.

The TM-U220II (Type A and B) allows you to select Partial cut (one point is left uncut on the
right edge).

6.2.3 Dimensions
The dimensions of the TM-U220II (except for Type D) are somewhat smaller than the TM-U300,
such that the TM-U220II can be installed in the same space as the TM-U300.

TM-U300 TM-U220II

Dimensions Type A: 170 x 288 x 183 160 x 286 x 158

(W x D x H)
Type B: 170 x 253 x 148 160 x 248 x 139

Type C: 158 x 295 x 145 --

Type D: 158 x 235 x 125 160 x 248 x 139

See “External Dimensions and Mass” (page 1-14) for details.

6.2.4 Receive buffer size

This section applies to the serial model.

The receive buffer size of the TM-U220II can be changed as shown in the following table.

Product Receive buffer capacity Buffer full Buffer full Number of bytes from buffer
condition release full to release full state
condition

TM-U300 40 bytes Buffer space is Buffer space is 10 bytes

(DIP SW1-2 is on) 10 bytes 20 bytes

(ANK: DIP SW1-2 is off)

1 KB
(Multilingual: DIP SW1-2 is off)
512 bytes

TM-U220II 40 bytes Buffer space is Buffer space is 10 bytes

(DIP SW1-2 is on) 16 bytes 26 bytes

4 KB Buffer space is Buffer space is 128 bytes

(DIP SW1-2 is off) 128 bytes 256 bytes
(default)

6-12 Notices for Replacement of the TM-U210/TM-U220/TM-U300 Rev. A

 TM-U220II Technical Reference Guide

Note:
Data may be lost if the receive buffer of TM-U300 is at buffer full state when there is no FIFO
setting, or the FIFO setting is larger than 10 bytes.
However, the TM-U220II has enough remaining receive buffer space to prevent data loss at
buffer full state when DIP SW1-2 is off.

The “Number of bytes from buffer full to release full state” is larger than the TM-U300.
However, you should pay attention to the following.

[Link] Effect on the application when buffer full condition is changed

The time from buffer empty to buffer full is longer. However, there should be no problems as
the host PC never monitors the time.

[Link] Effect on the application in buffer full release status

The time from buffer full to release full is longer than the TM-U300. This may cause a timeout to
occur depending on application configuration.

6.2.5 Accessories compatibility

The TM-U220II can use the same consumables as the TM-U300. However, the power supply
units are not compatible. This is explained in the next section.

[Link] Power supply unit

The power supply unit of the TM-U300 (PA-#### or PB-####) cannot be used for the TM-U220II.
Power supply units that can be used for the TM-U220II are indicated in the following table.

TM-U220II (Type A, B, and D)

AC adapter C1, PS-180, or PS-190

CAUTION:
Do not use the PA-#### or PB-#### power supply units for the TM-U220II. Connection to
an improper power source may cause fire or shock.

[Link] Consumables
The TM-U220II can use the same consumables as the TM-U300 except for carbon roll paper
(original + two copies). The TM-U220II cannot print on two copies using carbon paper.

Consumables TM-U300 (Type A, B, C, and D) TM-U220II (Type A, B, and D)

Ribbon cassette ERC-38 (B/R) ERC-38 (B) and (B/R)

6.2.6 Provided statuses and detectors

The TM-U220II has the same statuses as the TM-U300 and new statuses have also been added.
The following section describes them.

Rev. A Notices for Replacement of the TM-U210/TM-U220/TM-U300 6-13

[Link] Newly added statuses
The following statuses have been added to the TM-U220II.

❏ Roll paper cover open/close status

❏ Roll paper near-end status (When equipped with a near-end detector [Factory option])

6.2.7 Use for journal

The TM-U220II Type A can be used for journals in the same manner as the TM-U300 (Type A
and C). However, you need to be aware of the following points when replacing the TM-300 with
the TM-U220II.

❏ The TM-U300 can print two copies using carbon paper but the TM-U220II can only print one
copy using carbon paper.

6.2.8 Added new functions

[Link] Wall hanging
The TM-U220II Type B and D can be installed on a wall using the optional wall-hanging
hardware WH-10.

[Link] NV bit-image
The TM-U220II can print bit-images on roll paper.

[Link] User NV memory

The TM-U220II can store text data.

[Link] Memory Switches and Memory Switch Setup Mode

The TM-U220II has memory switches in the form of a software DIP switch. The memory switch
setup mode is for setting the memory switches by using only the printer (no host PC required).
See “Memory Switches” (page 3-20) and “Memory Switch Setup Mode” (page 3-23) for details.

6.2.9 Driver compatibility

This section describes compatibility and important points for replacement.

[Link] Advanced Printer Driver

The TM-U220II does not have Advanced Printer Driver (APD) compatibility with the TM-U300.
Therefore, the TM-U220II cannot be operated using the TM-U300 APD. However, you can
obtain nearly the same print results as the TM-U300 by using the TM-U220II APD. The print
margin is slightly different. See “Printing format compatibility” (page 6-1) for the differences.

6-14 Notices for Replacement of the TM-U210/TM-U220/TM-U300 Rev. A

 TM-U220II Technical Reference Guide

[Link] OPOS
The TM-U220II does not have OPOS compatibility with the TM-U300.
Therefore, the TM-U220II cannot be operated using the TM-U300 OPOS. However, you can
easily replace the printer module in OPOS. You only have to change the printer device of the
TM-U300 to another printer.

See “6.2.1 Printing format compatibility (6-9 page).” for the print margin differences.

6.2.10 ESC/POS command (Direct control)

The TM-U220II has some ESC/POS command compatibility with the TM-U300. See “Printing
format compatibility” (page 6-9) for the print margin differences.

Rev. A Notices for Replacement of the TM-U210/TM-U220/TM-U300 6-15

6-16 Notices for Replacement of the TM-U210/TM-U220/TM-U300 Rev. A
 Appendix A
Rev. A

Comparison table for TM-220II/TM-U220/U210/U300

TM-U300 (Type A, B, C, D) TM-U210 (Type A, B, D) TM-220II/TM-U220 (Type A, B, D)

Print specification Print method Serial 9 pin <==

Bi-direction, logical seeking

Print speed Approx. 3.5 lines/sec.(40 column, 16cpi) "Approx. 4.7 lines/sec. (76mm, 40column,
16cpi, 1/6 inch line feed)

Approx. 6.0 lines/sec.(57.5mm,

30column, 16cpi, 1/8 inch line feed)"
Comparison table for TM-220II/TM-U220/U210/U300 A-1

2 color printing possible possible <==

Character Font A (9 x 9) 33 cpl 33 (35) cpl <==

per line
Font B (7 x 9) 40 cpl 40 (42) cpl <==

Kanji (16 x 16) 25 (22) cpl 25 (22) cpl <==

Character Font A (9 x 9) 1.6 x 3.1 1.6 x 3.1 <==

width
Font B (7 x 9) 1.2 x 3.1 1.2 x 3.1 <==

Kanji (16 x 16) 2.7 x 2.7 2.7 x 2.7 <==

TM-U220II Technical Reference Guide

Character configuration Code page 0 to 5 Code page 0 to 8, and Code page 0 to 8, and 19 to 26 and
19 to 26 code page 16, 17, 18

Ribbon cassette ERC-38 (P), (B/R) ERC-38 (B), (B/R) <==

A-2 Comparison table for TM-220II/TM-U220/U210/U300

TM-U300 (Type A, B, C, D) TM-U210 (Type A, B, D) TM-220II/TM-U220 (Type A, B, D)

Paper supply Roll Paper install method Paper roll holding shaft Paper roll drop in <==
functions
Paper roll setting Auto-loading Auto-loading 1-2-3 setting

Paper end detector Yes Yes <==

Paper near-end detector Yes Option Factory option.

Cover open detector Yes No Yes

Validation detector Yes (Option for type C, D) No Validation function <==

Paper feed method Friction feed Friction feed <==

Paper feed length Default 4.23mm(1/6 Default 4.23mm(1/6 <==

inches): changeable by inches): changeable
command by command

Paper feed speed 25 lines/sec 25 lines/sec 30 lines/sec

Paper Paper roll dimensions Paper width:76mm, Roll Paper width:76mm, Paper width:
specification diameter: max.83mm Roll diameter: 76mm (Type A)
max.83mm 76mm / 69.5mm / 57.5mm (Type B, D)
Roll diameter: max 83mm

Normal paper Paper thickness: Paper thickness: <==

0.06 ~ 0.085mm 0.06 ~ 0.085mm

Carbon Number of copies Original + 1 copies Original + 1 copies Original + 1 copies (for all type A, B, D)
paper
Original + 2 copies (at Original + 2 copies
temperature approx. (type D only)
25C)

(Copy mode need to be

set by command)

Validation paper Type C, D only Not supported <==

Rev. A
Rev. A

TM-U300 (Type A, B, C, D) TM-U210 (Type A, B, D) TM-220II/TM-U220 (Type A, B, D)

Take up unit Auto-take up (type A, C) Auto-take up (type A) <==

Autocutter (type A/B) Full cut / partial cut; Partial cut (one point left TM-U220II : Partial cut
selectable by command uncut at center position) TM-U220 : Partial cut or full cut (optional
factory setting)

(Partial cut: one point left uncut at right

position.)

Print area A/C position to print start position 36mm 27mm <==

Manual cut position to print start 26mm (type A, B) 20.2mm 34.9mm (Type A, B)
position
28mm (type C, D) 22.1mm (Type D)
Comparison table for TM-220II/TM-U220/U210/U300 A-3

Print width 63.5mm (200dots, 400 63.34mm (200dots, 400 76: 63.34mm(200dots,400position), 69.5:
position) position) 57mm(180,360), 57.5:47.5mm(150,300)

Left margin (6mm) (5.9mm) 76: 6.8mm, 69.5: 6.7mm, 57.5: 4.2mm

Right margin Approx. 6.5mm (6.76mm) 76: 5.8mm, 69.5: 5.8mm, 57.5: 5.8mm

Internal buffer Receive ANK model 1KB / 40 bytes: selectable 1KB / 40 bytes: selectable TM-U220II : 20K bytes/40 bytes; selectable
buffer TM-U220 : 4K bytes/40 bytes; selectable

Multi-language 512 bytes / 40 bytes; 512 bytes / 40 bytes; TM-U220II : 20K bytes*/40 bytes;
model selectable selectable selectable
TM-U220 : 4K bytes/40 bytes; selectable

TM-U220II Technical Reference Guide

*May be 4K bytes depending on the
model.

NV bit ANK model No No 128 KB

image
Multi-language No No 128 KB
model

User NV ANK model No No 8 KB

memory
Multi-language No No 8 KB
model
A-4 Comparison table for TM-220II/TM-U220/U210/U300

TM-U300 (Type A, B, C, D) TM-U210 (Type A, B, D) TM-220II/TM-U220 (Type A, B, D)

Applicable Power For North America PA-6509 or PB-6509 PB-6509 AC adapter,C1, PS-180, or PS-190*
supply unit
For Europe (Germany) PA-6510 or PB-6510 PB-6510 *PS-190 can only be used for the TM-U220II.

For Europe (U.K.) PA-6511 or PB-6511 PA-6511

Australia PA-6513 or PB-6513 PA-6513

Dimensions Type A; Type A; Type A: 160x286x158

(W x D x H mm) 170 x 288 x 183 160 x 295 x 160

Type B: 170 x 253 x 148 Type B; 160 x 248 x 150 Type B: 160x248x139,

Type C; -- --
158 x 295 x 145

Type D; Type D; Type D: 160 x 248 x 139

158 x 235 x 125 160 x 248 x 133

Burn-resistant grade of case V-0 V-0 V-0

Install Horizontal (max. slant 15 Horizontal (max. slant Horizontal (max. slant 15 degree)
degree) 15 degree) and Wall hanging possible.(Type B, D)
and Wall hanging
possible.(Type B, D)
Rev. A
 TM-U220II Technical Reference Guide

Appendix B
Character Code Table

B.1 Page 0 (PC437: USA, Standard Europe)

(International character set: when U.S. is selected.)

Rev. A Character Code Table B-1

B.2 Page 1 (Katakana)

B-2 Character Code Table Rev. A

 TM-U220II Technical Reference Guide

B.3 Page 2 (PC850: Multilingual)

Rev. A Character Code Table B-3

B.4 Page 3 (PC860: Portuguese)

B-4 Character Code Table Rev. A

 TM-U220II Technical Reference Guide

B.5 Page 4 (PC863: Canadian-French)

Rev. A Character Code Table B-5

B.6 Page 5 (PC865: Nordic)

B-6 Character Code Table Rev. A

 TM-U220II Technical Reference Guide

B.7 Page 6 (Hiragana)

This page is available on the Japanese model only.

Rev. A Character Code Table B-7

B.8 Page 7 (One-pass printing Kanji characters)
This page is available on the Japanese model only.

B-8 Character Code Table Rev. A

 TM-U220II Technical Reference Guide

B.9 Page 8 (One-pass printing Kanji characters)

This page is available on the Japanese model only.

Rev. A Character Code Table B-9

B.10 Page 16 (WPC1252)

B-10 Character Code Table Rev. A

 TM-U220II Technical Reference Guide

B.11 Page 17 (PC866: Cyrillic #2)

Rev. A Character Code Table B-11

B.12 Page 18 (PC852: Latin2)

B-12 Character Code Table Rev. A

 TM-U220II Technical Reference Guide

B.13 Page 19 (PC858: Euro)

Rev. A Character Code Table B-13

B.14 Page 20 (Thai character code 42)
This page is available on the Thai model only.

B-14 Character Code Table Rev. A

 TM-U220II Technical Reference Guide

B.15 Page 21 (Thai character code 11)

This page is available on the Thai model only.

Rev. A Character Code Table B-15

B.16 Page 26 (Thai character code 18)
This page is available on the Thai model only.

B-16 Character Code Table Rev. A

 TM-U220II Technical Reference Guide

B.17 Page 30 (TCVN-3: Vietnamese)

Rev. A Character Code Table B-17

B.18 Page 31 (TCVN-3: Vietnamese)

B-18 Character Code Table Rev. A

 TM-U220II Technical Reference Guide

B.19 Page 254 (Blank page)

Rev. A Character Code Table B-19

B.20 Page 255 (Blank page)

B-20 Character Code Table Rev. A

 TM-U220II Technical Reference Guide

B.21 International Character Sets

ASCII code (hexadecimal number)

Country

U.S.
France
Germany
UK
Denmark I
Sweden
Italy
Spain I
Japan
Norway
Denmark II
Spain II
Latin America
Korea

Rev. A Character Code Table B-21

B-22 Character Code Table Rev. A