PROCESS RECORDING: NURSE PATIENT INTERACTION

ORIENTATION PHASE: February 20, 2024 10:00 AM

Therapeutic
NURSE PATIENT Communicat Rationale
ion
Technique
Verb Non-verbal Verb Non-verbal
al al
“Good Morning po  Smiles “Hello ma’am, good  Smiles Giving recognition The student
Sir Jeoff! Salamat  Maintains morning din po!”  Maintains nurse
po sa moderate acknowledges
eye the
pagdalo” contact moderate eye presence of the
 Good and client
open contact with a simple
posture  In face to face greeting
 In face to and it shows
gratitude
face position
position with the for their
with the participation
client student nurse

 Smiles
 Maintains
“Ako po si student moderate “Ako po si Jeoff,  Smiles Giving Information Informing the
Nurse Jae, from eye maraming salamat  Maintains client
WMSU contact po sa about the
 Good and student
po” open inyong pagdalaw sa moderate eye nurses’ name is
posture one
 In face to amin dito” contact form of
face position  In face to face establishing
with the trust and rapport.
client position with the
student nurse

 Maintains
moderate
“Ako po yung eye “Sige po ma’am  Maintains Establishing Setting up the
magiging contact specifics lucid
kasama niyo sa  Good and salamat po ulit” moderate eye of the relationship boundaries of
loob ng open
dalawang linggo posture contact time, date, place relationship
mula  In face to face and
Lunes hanggang duration of time,
meetings date,place and
duration
Miyerkules mula position with the of meetings
alas clearly
otso ng umaga  In face to student nurse orients the
face position patient
hanggang alas tres with the when, where, and
ng client
hapon” how will begin, go
on
and finally end.
 Maintains
“Sir Jeoff, andito po moderate “Ganun po ba, sige  Maintains Establishing trust Building a
eye po trusting
ako ngayon para po contact ma’am salamat po moderate eye relationship withthe
 Good and sa
magtanong tanong open pagprotekta sa contact patient facilitates a
tungkol sa posture aking  In face to face more reliable
kalagayan  In face to mga saloobin” data
niyo dito sa face position position with the collection because
Sonshine at with the of
syempre para student nurse the easier
client
disclosure
kamustahin po kayo of information by
the
dito. Sir, lahat po ng patient
inyong sasabihin sa
akin ay
mananatiling sa
ating dalawa
lamang
po, kumbaga  Maintains
pribado
moderate
lahat ng
impormasyong eye
ibibigay niyo sa akin contact
 Good and
open  Maintains Asking open ended It allows the
posture patient to
“Kamusta naman  In face to “Maayos naman po, moderate eye questions take the initiative
po face position to
kayo rito sa with the nakakakain po ako contact participate and
Sonshine?” client nang  In face to face lead the
maayos dito tsaka discussion. It also
maayos naman po position with the simplifies that the
ang
  Maintains trato nila sa amin” student nurse patient has the lead
moderate in the interaction.
eye
contact

“Sir, okay lang po “Nakapag-rehab na  Maintains Asking open ended This gives the
ba po
tanungin kung bakit ako dati noong moderate eye questions patient an
po 2011,
kayo napunta dito?” kasalukuyang contact encouragement to
  Good and nagtatrabaho ako  In face to continue on what
open bilang face position he
posture isang sundalo, with the is saying. It also
 In face to ngunit student
face position dahil sa nurse indicates that the
impluwensya
with the ng aking mga nurse is listening
client and
kasamahan ay following what
nalulong the
ako muli sa droga” patient is
talking
about without

taking
 Maintains  Maintains
away the initiative
moderate moderate for
eye eye the interaction.
contact contact
 Good and  In face to
“Ganun po ba? Pero open “Mabuti naman po face position Active Listening This gives the
posture ako with the
halata naman po sa  In face to ngayon ma’am student Giving General patient an
face position hindi na nurse Leads
lagay niyo ngayon with the rin po ako encouragement to
na client
mas maayos na po nakakaramdam ng continue on what
kayo he
and mas kaya niyo anumang sakit o is saying. It also
na
po sarili niyo” pangamba, indicates that the
hinihintay
ko na lang po yung nurse is listening
 Smiles  Smiles and
 Maintains araw kung kailan  Maintains following what
moderate ako moderate the
makakalabas” eye patient is
eye talking
contact contact about without
 Good and  In face to
open face position taking
posture with the away the initiative
for
  In face to student the interaction.
face position nurse
with the
“Ano po pala balak client “Unang gagawin ko This gives the
po
niyo paglabas sir?” is syempre bisitahin Giving General patient an
ang Leads
pamilya ko, encouragement to
pagkatapos
po ay magdarasal continue on what
at he
kakain kasama sila is saying. It also
sa
mga restaurantt, indicates that the
pagkatapos po ay nurse is listening
and
aasikasuhin ko na following what
po the
papeles ko sa aking patient is
talking
pagbabalik about without
serbisyo”
taking
 away the initiative
for
the interaction.

 Smiles  Maintains
“Magandang plano  Maintains “Ma’am pwede po moderate This provides the
‘yan moderate ba eye
sir! Nawa’y eye magtanong? contact Encouraging patient a sense of
matupad expression relief
ang inyong mga contact  In face to and something to
plano  Good and face position look
sa susunod na mga open with the forward to and a
posture student sense
buwan”  In face to nurse of encouragement
face position that
with the he will be able to
client successfully
accomplish
his desired goals.
 Maintains  Maintains
moderate moderate
eye eye
“Sige po Sir, ano po “Hindi po ba kayo Being able to
contact contact address
yun?”  Good and natatakot sa amin?  In face to Exploring and the patient’s
open Ano face position query is
posture po yung with the Answering the essential to be
 In face to naramdaman student Patient’s able to
face position niyo nung nalaman nurse Inquiry establish trust and
with the to be
client niyong dito kayo able to provide the
mag
dduty?” patient with
 Smiles reassurance
 Smiles  Maintains and knowledge.
 Maintains moderate
moderate eye
eye “Salamat naman po contact This is
contact  In face to expressing
“Kabado po ako  Good and kung ganoon face position Giving recognition uncertainty about
kasi open ma’am, with the and the
wala po akong posture madalas po kasing student compassion reality of the
kaalam-
alam kung saang  In face to mapanghusga ang nurse patient’s
lugar face position mga
with the perceptions
ang SDRTC, ngunit tao sa amin ngunit which permits the
client di ko
kung ang tanong inakalang malawak patient to
niyo ang become
po ay tungkol sa inyong pag-iintindi aware that others
aking sa do
pakiramdam amin” not
tungkol sa
necessarily
aking mga perceive events in
magiging
cliente ay wala the same way like
naman
po akong others or draw the
pangamba
sapagkat pare- same conclusion.
pareho lamang
tayong tao at
lahat naman po ay
kayang agapan
kung may tulong
at suporta ng
Diyos at ng ating
mga healthcare
team, wala po rin
akong karapatan
husgahan kayo at
inyong mga
nagawa sapagkat  Smiles  Smiles
ako’y tao rin  Maintains  Maintains
lamang. moderate moderate
eye eye
“Sir Jeoff, contact “Oo nga po, contact Giving recognition The student nurse
mukhang naubos  Good and maraming  In face to acknowledges
na pala natin ang open salamat ulit po face position
oras natin, posture ma’am nurse Jae” with the the presence of the
maraming salamat  In face to student client with a simple
po ulit sa face position nurse greeting and it
pagbahagi sa akin with the shows gratitude for
ng inyong kwento, client their participation.
hanggang sa muli
po”