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Meeting 4

The document provides guidelines for making telephone calls in English, including common phrases and responses. It includes examples of conversations to illustrate how to initiate and handle calls. Additionally, it suggests practicing calls through role play with a friend.

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oppazack9
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14 views2 pages

Meeting 4

The document provides guidelines for making telephone calls in English, including common phrases and responses. It includes examples of conversations to illustrate how to initiate and handle calls. Additionally, it suggests practicing calls through role play with a friend.

Uploaded by

oppazack9
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as RTF, PDF, TXT or read online on Scribd

Telephone Call

In making telephone call in English, there are some ways we should know.
How to make a call:  Would you mind holding a moment?
 Hello Responses to make a call:
 Hello, Hamdan Rosyad family!  Hello
 Hello, Danar Hadi office!  Is Jim there?
 Hello, Raden Factory!  May I speak to Mr. Rosyad please?
 Can I help you?  Is Mrs. Rosyad in?
 Who’s this calling?  This is Mr. Abraham
 Shall I take a message?  Could you have him call me at
 That’s right, this is 444567 444567?
 Would you like him to call you back?  The message is….
 Please hold a moment

Read the examples below!


1. A : Hello
B : Hello. Can I speak to Steve, please?
A : Yes. Just a minute. Who’s this calling?
B : This is Tom Alberts. I work in the same office as Steve.
A : Ok. Just a minute please
B : Hello?
C : Hi, Steve. This is Tom. How’s it going?

2. A : Hello?
B : Hello? Maria?
A : Oh, I’m sorry. You must have the wrong number.
B : I’m sorry. Is this 8119867?
A : No, it isn’t.
B : I’m sorry to bother you. Thank you
A : That’s Ok. No problem

3. A : Hello. Portland Insurance claims department


B : Hello. May I speak with Mr. Jones please?
A : I’m sorry. Mr Jones is out of the office just now. Can I take a message?
B : Yeah. My name is Larry Trains. I’m calling about a car accident I recently had, and I need
to talk to him about it.
A : Ok Sir. Shall I have Mr. Jones call you?
B : Uhm…no. You don’t have to. What time do you expect him back?
A : He should be back after 2.30 pm
B : Ok. I’ll call back then
A : That would be fine
B : Ok. Good bye
A : Goodbye
Task 1
Role play, practice a call with your friend

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