DepEd Siargao AO II Comparative Assessment Simulation Guide
1. Introduction
This printable guide simulates the Work Sample Test (WST) and Behavioral Events Interview (BEI) for
applicants of Administrative Officer II at DepEd Siargao Division. It contains practice questions and model
answers.
2. Work Sample Test (WST) Simulation
You will be given tasks similar to real-life AO II work. Answer as if you were already in the role.
Practice Questions
1. Draft a memo requesting approval to purchase office supplies.
2. Classify the following documents for filing: Purchase Request, Leave Form, Communications from
Schools, Division Memorandum.
3. Summarize the data below:
Received: 80 letters, Released: 65 letters, Pending: 15 letters (Report in 2-3 sentences).
4. Prepare a simple travel order request for a teacher attending a seminar in Dapa.
5. (Multiple Choice) What should you do if you receive a confidential document?
A. Share with co-workers
B. Keep it unsecured on your desk
C. Follow office protocol for confidentiality
D. Post it online
Sample Answers
1. Sample Memo:
To: Schools Division Superintendent
Subject: Request for Approval to Purchase Office Supplies
Body: I respectfully request approval to purchase office supplies essential for the day-to-day operations of
our unit. A detailed list is attached. Thank you for your support.
2. Filing:
- Purchase Request: Financial/Procurement
- Leave Form: Personnel/HR
- Communications: General Correspondence
- Division Memo: Official Issuances
3. Data Summary:
For the month, the office received 80 letters, of which 65 were released and 15 remain pending as of this
report.
4. Travel Order:
Name: [Teacher's Name], Purpose: Attend seminar, Destination: Dapa, Dates: [insert], Requested by:
[Name]
DepEd Siargao AO II Comparative Assessment Simulation Guide
5. Answer: C. Follow office protocol for confidentiality.
3. Behavioral Events Interview (BEI) Simulation
In the interview, you will be asked about your past experiences to show how you handle typical situations.
Practice Questions
1. Tell me about a time you handled a difficult client or co-worker.
2. Describe a situation where you worked under tight deadlines.
3. Give an example of when you spotted an error in a document. What did you do?
4. Tell me about a time you contributed to improving a process in your workplace.
Sample STAR Answers
1. (Handling a difficult client)
Situation: A parent was upset about a delayed request.
Task: I needed to calm the parent and resolve the issue.
Action: I listened patiently, apologized, checked the status, and expedited the process.
Result: The parent appreciated my help and the issue was resolved quickly.
2. (Working under deadlines)
Situation: During year-end reports, I had multiple tasks due.
Task: Meet all deadlines.
Action: I listed priorities, delegated some tasks, and worked overtime when needed.
Result: All reports were submitted on time and accurately.
3. (Spotting an error)
Situation: I found a wrong date on an official memo.
Task: Ensure the memo was corrected before release.
Action: I informed my supervisor and revised the document.
Result: The correct memo was sent, avoiding confusion.
4. (Improving a process)
Situation: Our filing system was disorganized.
Task: Make it efficient.
Action: I proposed and implemented a color-coded filing system.
Result: It became easier to find documents and saved time.
4. Tips and Self-Introduction
- Prepare a 1-2 minute self-introduction, e.g.:
"Good day. I am [Name], a graduate of [Course] and civil service eligible. My experience in office admin
taught me attention to detail, time management, and customer service. I look forward to contributing to
DepEd Siargao."
DepEd Siargao AO II Comparative Assessment Simulation Guide
- Use the STAR method for interview answers.
- Be on time, bring your documents, and dress professionally.
- Review basic DepEd protocols and forms.
- Stay calm and confident. Good luck!
