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 ATANU GUHA

SUMMARY
Dynamic professional with experience as a Software Tester at WIPRO and
a Cashier at NEW AGE PUBLIC SCHOOL. Proven expertise in digital
marketing and cash management, complemented by strong problem-
solving and effective communication skills. Recognized for enhancing
transaction processing efficiency and delivering exceptional customer
assistance.
Templates
DIYA AGARWAL

SUMMARY
 EXPERIENCE PERSONAL
Customer-focused Retail Sales professional with solid understanding of
retail dynamics, marketing and customer service. Offering 5 years of

Cashier, 04/2021 - Current Address: Basirhat, West Bengal 743292

experience providing quality product recommendations and solutions to
meet customer needs and exceed expectations. Demonstrated record of
exceeding revenue targets by leveraging communication skills and sales
expertise.

EXPERIENCE
Retail Sales Associate, 02/2017 - Current
CONTACT
Address: New Delhi, India 110034
NEW AGE PUBLIC SCHOOL - BASIRHAT, CHAMPAPUKUR, INDIA Phone: +91-8967032644
ZARA - New Delhi, India Phone: +91 11 5555 3345

Email: [email protected]
Email: [email protected]
• Increased monthly sales 10% by effectively upselling and cross-selling
products to maximize profitability.
• Prevented store losses by leveraging awareness, attention to detail, and

Software Tester, 04/2020 - 02/2021

integrity to identify and investigate concerns.
SKILLS
• Processed payments and maintained accurate drawers to meet financial • Cash register operation
targets. • POS system operation
• Sales expertise
Barista, 03/2015 - 01/2017

WIPRO - BENGALURU, INDIA

• Teamwork
Dunkin’ Donuts - New Delhi, India
• Inventory management
• Upsold seasonal drinks and pastries, boosting average store sales by
• Accurate money handling
₹1500 weekly.
• Documentation and recordkeeping
• Managed morning rush of over 300 customers daily with efficient,
levelheaded customer service. • Retail merchandising expertise

SKILLS
• Trained entire staff of 15 baristas in new smoothie program offerings
and procedures.
• Developed creative and appealing latte art techniques and instructed
coworkers in method.

EDUCATION AND TRAINING

• Microsoft
EDUCATION
Diploma in Financial Accounting, 2016
Oxford Software Institute & Oxford School of English - New Delhi, India

LANGUAGES
Hindi: Native speaker MS(DOS,EXCEL,WORD,POWER
B.TECH, Computer Engineering, 04/2018
English: C2 Bengali: B2

POINT)
Proficient Upper-intermediate

MURSHIDABAD COLLEGE OF ENGINEERING & TECHNOLOGY -

•C
MURSHIDABAD
[email protected]
+91 11 5555 3345 Diya Agarwal
• C++
New Delhi, India 110034

Skills
• Cash register operation
• POS system operation
Summary
Customer-focused Retail Sales professional with solid understanding of retail
HIGHER SECONDARY, 04/2014 • JAVA
dynamics, marketing and customer service. Offering 5 years of experience

Basirhat High School - Basirhat, West Bengal

• Sales expertise
• Teamwork providing quality product recommendations and solutions to meet customer needs

• ASP.NET
• Inventory management and exceed expectations. Demonstrated record of exceeding revenue targets by
leveraging communication skills and sales expertise.
• Accurate money handling
• Documentation and
recordkeeping Experience
• Retail merchandising expertise

• 45.2% (WEST BENGAL COUNCIL OF HIGHER SECONDARY EDUCATION )

ZARA - Retail Sales Associate
New Delhi, India

• PHP
Education And Training 02/2017 - Current
2016 • Increased monthly sales 10% by effectively upselling and cross-selling products
Diploma In Financial Accounting: to maximize profitability.
Oxford Software Institute & • Prevented store losses by leveraging awareness, attention to detail, and integrity
Oxford School Of English to identify and investigate concerns.
New Delhi, India • Processed payments and maintained accurate drawers to meet financial targets.

• Google adword
Dunkin’ Donuts - Barista

MATRICULATION, 04/2011
Languages New Delhi, India
Hindi: Native speaker 03/2015 - 01/2017
English: C2 • Upsold seasonal drinks and pastries, boosting average store sales by ₹1500
weekly.
Proficient
• Managed morning rush of over 300 customers daily with efficient, levelheaded

• Digital Marketing
Bengali: B2 customer service.

Basirhat High School - BASIRHAT

Upper-intermediate • Trained entire staff of 15 baristas in new smoothie program offerings and
procedures.

Interests And Hobbies McDonald's - Cashier

Recreational Football League New Delhi, India
01/2014 - 02/2015

• 60% (WEST BENGAL BOARD OF SECONDARY EDUCATION )

• Team captain

• Cash handling
• Two-time league champions • Processed all sales transactions accurately and promptly to prevent long
Red Cross Volunteer customer wait times.
• Taught classes in lifesaving skills • Entered requested menu items into POS terminal, modifying with substitutions
including: CPR, First Aid and add-ons to customize orders.
• Accurately made change for cash transactions.
• Verified orders and bagged items for easy transport.
• Completed opening, closing and shift change tasks to promote store efficiency.

• Payment collection
• Monitored and counted food stock and supplies to reorder on time.
• Kept customer and food preparation areas clean and well organized for maximum
efficiency.

• Money handling
DISCLAIMER • Cash management
I, ATANU GUHA, hereby declare that the information contained here is • Cash register operation
true and correct to the best of my knowledge and belief, • Transaction handling
DIYA AGARWAL
New Delhi, India 110034
+91 11 5555 3345
• Transaction processing
[email protected]

• Credit and cash transactions

PERSONAL INFORMATION
SUMMARY Customer-focused Retail Sales professional with solid understanding of retail
dynamics, marketing and customer service. Offering 5 years of experience providing
• Sales reporting
• Father's Name: Mr. HARADHAN GUHA
quality product recommendations and solutions to meet customer needs and
exceed expectations. Demonstrated record of exceeding revenue targets by

• Team collaboration
leveraging communication skills and sales expertise.

SKILLS • Cash register operation • Inventory management

• Date of Birth: 10/04/1995

• POS system operation • Accurate money handling

• Attention to detail
• Sales expertise • Documentation and recordkeeping

EXPERIENCE RETAIL SALES ASSOCIATE, 02/2017 - Current

• Gender: Male
ZARA, New Delhi, India
• Increased monthly sales 10% by effectively upselling and cross-selling products to

• Time management
maximize profitability.
• Prevented store losses by leveraging awareness, attention to detail, and integrity to
identify and investigate concerns.
• Processed payments and maintained accurate drawers to meet financial targets.

BARISTA, 03/2015 - 01/2017

Dunkin’ Donuts, New Delhi, India
• Upsold seasonal drinks and pastries, boosting average store sales by ₹1500 weekly.
• Nationality: India • Problem solving
• Managed morning rush of over 300 customers daily with efficient, levelheaded

• Marital Status: Single

customer service.

• Basic mathematics
• Effective communication
• Clear communication
LANGUAGES
• Customer assistance
English: First Language
• Multitasking and organization
Bengali: C2 Hindi: B1 • Data entry
Proficient (C2) Intermediate (B1) • Daily reporting
• Sales expertise