NATIONAL SENIOR CERTIFICATE
GRADE 11
BUSINESS STUDIES P1
JUNE 2025
MARKS : 150
TIME 2hours
This question paper consists of 9 pages
Business Studies P1 Grade 11 June 2025
NSC
INSTRUCTIONS AND INFORMATION
Read the following instructions carefully before answering the questions.
1. This question paper consists of THREE sections and covers TWO main topics.
SECTION A: COMPULSORY
SECTION B: Consists of THREE questions.
Answer any TWO of the three questions in this section.
SECTION C: Consists of TWO questions.
Answer any ONE of two questions in this section.
2. Read the instructions for each question carefully and take note of what is required.
Note that ONLY the answers to the first TWO questions selected in SECTION B and
the answers to the FIRST question selected in SECTION C will be marked.
3. Number the answers carefully according to the numbering system used in this question
paper. No marks will be awarded for answers that are numbered incorrectly.
4. Except where other instructions are given, answers must be written in full sentences.
5. Use the mark allocation and nature of each question to determine the length and depth
of an answer.
6. Use the table below as guide for mark and time allocation when answering each
question.
SECTION QUESTION MARKS TIME
(minutes)
A: Objective-type questions
1 30 20
COMPULSORY
B: THREE direct/indirect type 2 40 70
questions 3 40
CHOICE (Answer any TWO.) 4 40
C: TWO essay-type questions 5 40 30
CHOICE (Answer any ONE.) 6 40
TOTAL 150 120
7. Begin the answer to EACH question on a NEW page, for example QUESTION 1 – new
page, QUESTION 2 – new page, et cetera.
8. You may use a non-programmable calculator.
9. Write neatly and legibly.
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Business Studies P1 Grade 11 June 2025
NSC
SECTION A (COMPULSORY)
QUESTION 1
1.1 Various options are provided as possible answers to the following questions.
Write down the question number (1.1.1–1.1.5), choose the answer and write a
letter (A–D) of your choice in the ANSWER BOOK.
1.1.1 Vula Bookkeepers operates in the … sector, as they specialise in providing
auditing and accounting services.
A primary
B secondary
C tertiary
D economic
1.1.2 Koala and Kals are two retailers combined to become one business. This
is referred to as …
A merger.
B takeover.
C acquisitions.
D alliances.
1.1.3 Employees of Janga Construction participated in a … when they refused to
work.
A lock-out
B picketing
C strike
D go-slow
1.1.4 The … are types of goods, where consumers know exactly what they want
and are willing to search until they find exactly what they are looking for.
A Speciality goods
B Convenience goods
C Shopping goods
D Unsought goods
1.1.5 Inspection of the final product to ensure that it meets the required
standards, is referred to as …
A quality assurance
B quality control
C quality management
D quality system
(5×2) (10)
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Business Studies P1 Grade 11 June 2025
NSC
1.2 Complete the following statements by using the word(s) provided in the list below.
Write only the word(s) next to the question numbers (1.2.1 to 1.2.5) in the ANSWER
BOOK.
dispatching; forward; target; lock-out; full; go-slow; no; perfect; backward; follow-up;
1.2.1 Businesses have … control over the micro environment.
1.2.2 A form of industrial action where employers refuse employees entry
during a strike action is called a …
1.2.3 A … link is when businesses sell goods and services to businesses in the
same sector or to businesses in another sector.
1.2.4 During the … process, the business makes sure the scheduling and
production systems are running according to plan.
1.2.5 A particular group of consumers at which a product or service is aimed at, is
called a … market.
(5×2) (10)
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Business Studies P1 Grade 11 June 2025
NSC
1.3 Choose a description from COLUMN B that matches a term in COLUMN A.
Write only the letter (A–J) next to the question number (1.3.1–1.3.5) in the ANSWER
BOOK, for example 1.3.6
COLUMN A COLUMN B
1.3.1 Demographics A when businesses sell/provide similar goods or
services
1.3.2 Globalisation B packaging needs to be cheap, because once the
product is consumed, then it is thrown away
1.3.3 Kaleidoscopic C refers to the statistics of the population such as
packaging gender, age, race, education and level of income
1.3.4 Total Quality D used in the production process that will decrease
Management cost and time and increase output
1.3.5 Production E businesses expand their operations to other
planning countries
F ensures full involvement of all employees to satisfy
customer needs
G refers to customers’ lifestyles, attitudes, interests,
opinions, desires
H ensures that customer needs are met according to
stardardised specification
I packaging change to advertise an important
sporting event/competition
J Used in the production process to manage each
individual task and action to ensure the best result
(5×2) (10)
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Business Studies P1 Grade 11 June 2025
NSC
SECTION B
Answer ANY TWO questions in this section.
NOTE: Clearly indicate the QUESTION NUMBER of each question that you choose.
The answer to EACH question must start on a NEW page, e.g. QUESTION
2 on a new page, QUESTION 3 on a NEW page etc.
QUESTION 2: BUSINESS ENVIRONMENTS
2.1 Name any FOUR components of the micro environment environments. (4)
2.2 Outline the advantages of networking. (6)
2.3 Read the scenario below and answer the questions that follow.
GRAAB SOLUTIONS (GS)
Graab Solutions (GS) sell gadgets and accessories, and they are currently
experiencing challenges. GS’s suppliers of stock are unreliable as they cannot
deliver on time. Two managers are inexperienced in some management spheres.
Knock-knock Techs have opened a new store that sells gadgets at lower prices
Identify TWO challenges of the market environment experienced by GS.
Motivate by quoting from the scenario above.
Use the table below to answer this question.
CHALLENGES MOTIVATIONS
1.
2. (6)
2.4 Explain the following types of lobbying:
2.4.1 Hedging against inflation. (4)
2.4.2 Influencing supervisory body/regulators. (4)
2.5 Read the scenario below and answer the questions that follow.
THEMBA TECHNOLOGIES (TT)
Thembalethu Technologies (TT) offer internet services in a small township. Most
people in the township cannot read and write. They could not employ people from
the community as they do not have the necessary skills needed in the business.
Identify TWO socio-economic issues that affect TT from the scenario above.
Motivate by quoting from the scenario.
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Business Studies P1 Grade 11 June 2025
NSC
Use the table below as a guide to answer the question.
SOCIO-ECONOMIC ISSUE MOTIVATIONS
1.
2. (6)
2.6 Discuss the negative impact of strikes as a socio-economic issue in a business. (4)
2.7 Suggest ways in which businesses can have a direct influence on the
environment. (6)
[40]
QUESTION 3: BUSINESS OPERATIONS
3.1 Name any TWO quality control bodies. (2)
3.2 Outline the requirements of a good trademark. (4)
3.3 Read the scenario below and answer the questions that follow
KINGS PRODUCERS (KP)
Kings Producers (KP) sells a range of dairy products, and they have introduced
new products. They temporarily reduced the price of eggs to attract more
customers. New products are sold to convince customers to buy the product, and
as soon as the introductory offer is over, the prices are increased.
3.3.1 Identify TWO pricing techniques used by KP. Motivate by quoting from
the scenario above.
Use the table below as a guide to answer QUESTION 3.3.1
PRICING TECHNIQUES MOTIVATION
1.
2. (6)
3.3.2 Discuss factors that influence pricing. (6)
3.4 Explain the importance of pricing in a business. (4)
3.5 Read the scenario below and answer the questions that follow.
HOSE TRADERS (HT)
Hose Traders (HT) specialise in the manufacturing of kitchenware. HT makes use
of intermediaries to distribute their products. They use other businesses to sell to
consumers in small quantities
3.5.1 Identify the type of intermediary used by HT. (2)
3.5.2 Explain the reasons why HT as a manufacturer may prefer to make use (6)
of indirect distribution methods.
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Business Studies P1 Grade 11 June 2025
NSC
3.6 Explain the importance of product development. (4)
3.7 Advise businesses on the role of public relations in publicity. (6)
[40]
QUESTION 4: MISCELLANEOUS TOPICS
BUSINESS ENVIRONMENTS
4.1 Name FOUR components of macro environment. (4)
4.2 Read the scenario below and answer the questions that follow.
GALAGAR CONSULTANTS (GC)
Galagar Consultants (GC) is an accounting firm that offers various services to
other businesses. They formed the business with another business to build on the
expertise of each partner and on how they complement one another.
4.2.1 Identify from the scenario above the way in which businesses can form a (2)
power relationship.
4.2.2 Discuss TWO other ways in which businesses can form power (6)
relationships.
4.3 Explain reasons why businesses lobby. (4)
4.4 Advise businesses on information management as a way to adapt to challenges (4)
in the business environments.
BUSINESS OPERATIONS
4.5 State any FOUR marketing activities in a business. (4)
4.6 Read the scenario below and answer the questions that follow.
HOUND BEANIES (HB)
Hound Beanies (HB) specialises in the manufacturing of winter beanies. Their
designers are working on the design and development of product ideas that would
allow for a one size fits all approach.
4.6.1 Name ONE stage of the product design from the scenario above. (2)
4.6.2 Explain other stages of the product design that would also be followed (4)
by HB.
4.7 Discuss the purpose of advertising. (6)
4.8 Recommend ways in which businesses can comply with the Occupational Health (4)
and Safety Act.
[40]
TOTAL SECTION B: 80
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Business Studies P1 Grade 11 June 2025
NSC
SECTION C
Answer ONE question in this section.
NOTE: Clearly indicate the QUESTION NUMBER of the chosen question.
The answer to the question must start on a NEW page, e.g. QUESTION 5
on a NEW page or QUESTION 6 on a NEW page.
QUESTION 5: BUSINESS ENVIRONMENT
Every business should be aware of the functions of trade unions. Piracy as a
socio-economic issue has a negative impact on a business and businesses
should be able to deal with it. Businesses should understand the Labour
Relations Act to promote fair labour practices in the workplace.
Write an essay on contemporary socio-economic issues in which you include the
following aspects:
• Outline the functions of trade unions.
• Explain the negative impact of piracy on businesses.
• Discuss solutions to piracy.
• Advise businesses on the purpose of the Labour Relations Act.
[40]
QUESTION 6: BUSINESS OPERATIONS
Successful production planning enables the aspects of production control to be
implemented in business operations. Businesses must be well informed of the
purpose of the Occupational Health and Safety Act and must take the necessary
precautionary measures when handling machinery.
As an expert in production planning, write an essay on the following aspects:
• Outline the advantages of production planning.
• Explain THREE aspects that must be considered during production control.
• Discuss the purpose of the Occupational Health and Safety Act.
• Recommend precautionary measures that businesses should take when
handling machinery.
[40]
TOTAL SECTION C: 40
GRAND TOTAL: 150
