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The message is an apology from Akash Dixit at Ferns N Petals to Vodela Kavya for a disappointing experience. The company emphasizes its commitment to customer satisfaction and assures that the issue will not happen again. Additionally, it confirms that the order has been delivered and expresses appreciation for the customer's relationship with the company.

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Vodela Kavya
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7 views1 page

Letters

The message is an apology from Akash Dixit at Ferns N Petals to Vodela Kavya for a disappointing experience. The company emphasizes its commitment to customer satisfaction and assures that the issue will not happen again. Additionally, it confirms that the order has been delivered and expresses appreciation for the customer's relationship with the company.

Uploaded by

Vodela Kavya
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd
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Dear Vodela Kavya,

We deeply regret the disappointing experience you had with us this time.

At Ferns N Petals, customer satisfaction is most important to us and it’s something


that we will never compromise on. We missed an opportunity to give you an enjoyable
experience with us and we sincerely apologize for it. We would like to assure you
that this will not be repeated by us in the future.

We would like you to know that the order has been delivered.

We value your relationship with us.

Flowerly Yours,
Akash Dixit

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