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Emotional intelligence (EI) is the ability to identify and manage one's own emotions and those of others, significantly impacting workplace success. Key components of EI include self-awareness, self-regulation, motivation, empathy, and social skills, which are essential for effective communication and leadership. Developing EI is particularly important for engineers, as it enhances interpersonal skills and helps address client needs, ultimately contributing to better workplace relationships and outcomes.

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15 views16 pages

Lec 1 1

Emotional intelligence (EI) is the ability to identify and manage one's own emotions and those of others, significantly impacting workplace success. Key components of EI include self-awareness, self-regulation, motivation, empathy, and social skills, which are essential for effective communication and leadership. Developing EI is particularly important for engineers, as it enhances interpersonal skills and helps address client needs, ultimately contributing to better workplace relationships and outcomes.

Uploaded by

shrutidewaskar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

EMOTIONAL INTELLIGENCE

• MEANING
• IMPORTANCE
• BENEFITS
• DIFF B/N TRAIT EI & ABILITY EI
MEANING

The ability to identify and manage your own emotions and the
emotions of others.

It is the largest single predictor of success in the workplace.

Being aware that emotions can drive our behaviour and impact
people (positively and negatively)

Learning how to manage those emotions – both our own and others
– especially when we are under pressure.
COMPONENT OF EI
SELF-AWARENESS:-
 In a better position to understand others
 Affect people around you.
 Aware of your strengths as well as weaknesses.

SELF-REGULATION :-
 Think before speaking.
 Impact others in a positive way rather than in negatively.

.
MOTIVATION:-
 Better position to influence others
 Work towards your goals consistently
 Reflect on your employees
EMPATHY:-
 Able to put yourself in other's shoe and think about a situation
 How to empathise with others
 Earn the respect.
SOCIAL SKILLS:-
 Communicating your point of view to.
 Able to build a rapport with others
EMOTIONAL SKILLS
Emotional awareness

The ability to control emotions and apply them to tasks


like thinking and problem solving

 The ability to manage emotions, which includes


regulating your own emotions

 Cheering up or calming down other people


IMPORTANCE OF EI FOR ENGINEERS
 Human resource using EI for staff and hiring managers/Engineers
 An employer may also be keeping an eye out for general intelligence, signs of logical
thinking and ambition. In addition to this, employers may be smart to look for signs of
emotional intelligence as well.

 Developing your EI helps you become intuitive. It can turn you into a more effective
leader.

 For those who work with customers or clients, EI is useful to address their needs.

 Engineers have a particularly difficult time with the EI concept, they tend not to
concern themselves with emotions, being more interested in ideas, problems, and
technical solutions.
BENEFITS OF EI
• A high EQ helps individuals to
• communicate better
• reduce their anxiety and stress
• defuse conflicts,
• improve relationships,
• empathize with others
• effectively overcome life’s challenges
• Technical ingenuity began to take a back seat to interpersonal skills and
emotional intelligence (EQ).

• Leaders are directly responsible for the success of their companies. 71


percent of hiring managers and technical professionals value EQ more
than IQ..
BENEFITS OF APPLYING EI AT WORKPLACE

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