CURRICULUM VITAE
PERSONAL DETAILS
Name : Tran Quang Ngoc
Nationality : Viet Nam
Gender : Male
Marital status : Married
DoB : June 19th, 1997
Phone Number : 0969703736
OBJECTIVE
● Enhance analytical skills to deliver better business insights.
● Improve communication with both technical and non-technical teams.
● Expand technical expertise by staying current with industry trends.
● Develop leadership skills to take on greater responsibilities.
● Increase problem-solving efficiency to address business challenges faster.
● Contribute to organizational growth through impactful IT solutions.
PROFESSIONAL SUMMARY
● Highly skilled IT Business Analyst with 4 years of experience specializing in IT driven
solutions, leveraging tools like Power BI and JIRA to optimize business processes.
● 4+ years of specialized experience in the banking and fintech sector, demonstrating
a deep understanding of industry-specific processes and requirements
● Proficient in data modeling, business process mapping, and workflow automation,
with hands-on expertise in UML and Microsoft Visio for detailed technical
documentation.
● Extensive experience in requirements gathering, utilizing tools such as Confluence,
SharePoint, Figma and Microsoft Office Suite to produce clear and actionable
specifications.
● Advanced knowledge in database querying and data analysis through SQL, driving
insights for data-driven decision-making.
● Strong background in managing Agile and Scrum projects, coordinating sprints and
product backlogs using JIRA.
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● Exceptional communication skills, trained in professional English, facilitating
effective collaboration among cross-functional teams and stakeholders.
● Proven ability to integrate technical and business perspectives, utilizing API testing
tools like Postman to ensure seamless system integrations.
EDUCATION & CERTIFICATED
From To School Major
HANOI UNIVERSITY OF SCIENCE AND English for Science
SEP 2015 SEP 2020 TECHNOLOGY and Technology
JUNE 2020 SEP 2020 FPT SOFTWARE ACADEMY Business Analyst
WORK EXPERIENCE
From To Company Position
TECHCOM SECURITIES JOINT STOCK
OCT 2022 NOV 2024 IT Business Analyst
COMPANY
TIEN PHONG COMMERCIAL JOINT
NOV 2021 OCT 2022 IT Business Analyst
STOCK BANK
SEP 2020 NOV 2021 FPT SOFTWARE COMPANY LIMITED IT Business Analyst
TECHNOLOGY AND DEVELOPMENT SKILLS
Level: 1-4 Aware (Basic, need to practice more); 5-7 Knowledgeable (Intermediate, can
use it at work); 8-10 Proficient (Advanced, very good to use it at work)
COMPETENCIES SELF GRADE
JIRA, Confluence 9
Oracle 8
My SQL 8
2
GIT 8
Windows 7
Agile Scrum 7
Postman 8
Figma 7
LANGUAGES
Language Skill Level
English Reading, Writing, Speaking and Listening Professional
PROJECT LIST
TCBS Securities Core and Products on multiple platform (OCT 2022 – OCT 2024)
This project aims to construct a comprehensive core
system for the Securities Company efficiently and
Project description * sustainably. Subsequently, it involves deploying the
company's products to customers through mobile and
web platforms.
Client Techcom Securities Joint Stock Company
Domain Fintech
Team size 15
Position Business Analyst
3
● Analyze and synthesize the requirements of the
Technology Leader
● Conduct meetings with Requesters and Developers
to discuss the business requirements
● Create Requirement and Specification Documents,
including SRS, API documents, Digital Integrated
documents, User Interface documents etc.
Responsibilities *
● Support production with BAU activities, such as
tracing logs, identifying errors, and assisting with
business rules
● Support Developers and Testers in understanding
the business context during their work
● Conduct User Acceptance Tests
● Provide support for the Go-live Production phase.
Tool * JIRA, Confluence, SQL, Postman, Figma, MS Office
Methodology Agile scrum
LiveBank at TPBank (NOV 2021 – OCT 2022)
The aim of this project is to upgrade the Auto Teller
Project description * Machine (ATM) into a Digital Device capable of
functioning as a Bank Branch.
Client Tien Phong Commercial Joint Stock Bank
Domain Banking
Team size 13
Position Business Analyst
● Analyze and synthesize requirements from superiors
Responsibilities *
● Conduct meetings with Requesters and Developers to
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discuss business requirements
● Create Requirement and Specification Documents,
develop User Interface models
● Translate documents as needed
● Support Developers and Testers in understanding the
business context during their work.
Tool * JIRA, Confluence, SQL, Postman, Figma, MS Office, GIT
Methodology Agile scrum
Oracle Core Banking (SEP 2020 – NOV 2021)
This project develops a centralized software system to manage
essential banking operations like ac handling, transactions, and
Project description * payments. It aims to streamline processes, improve efficiency,
and enhance customer service while meeting regulatory
requirements
Client * Oracle
Domain * Banking
Team size * 12
Position Business Analyst
● Participate in meetings with customers to gather
requirements
● Develop Business Requirement Document
● Collaborate with UI/UX Design Team to create mock-
ups
Responsibilities *
● Translate mock-ups into System Requirements
Specification (SRS)
● Attend meetings with stakeholders to validate SRS
● Deliver SRS to Development Team
● Assist Test Team with System Integration Testing
● Conduct User Acceptance Testing (UAT).
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Tool * JIRA, Confluence, SQL, Postman, Figma, MS Office
Methodology Agile Scrum
