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Solution To Assignment 8

The document provides two numerical examples of forecasting labor force size using the scatter plot technique in human resources management. The first example forecasts the number of nurses needed based on hospital size, concluding that a 1,200-bed hospital would require approximately 1,130 nurses. The second example forecasts the number of customer service representatives needed based on call volume, estimating that 86 representatives are needed for an average monthly call volume of 28,000 calls.
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0% found this document useful (0 votes)
50 views4 pages

Solution To Assignment 8

The document provides two numerical examples of forecasting labor force size using the scatter plot technique in human resources management. The first example forecasts the number of nurses needed based on hospital size, concluding that a 1,200-bed hospital would require approximately 1,130 nurses. The second example forecasts the number of customer service representatives needed based on call volume, estimating that 86 representatives are needed for an average monthly call volume of 28,000 calls.
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Assignment 8

Here's a numerical example illustrating how to forecast labor force size using the scatter plot
technique, commonly taught in human resources management courses.

problem 1: Scenario: Hospital Staffing Forecast

A hospital administrator wants to forecast the number of registered nurses required based on
the number of hospital beds. Data from eight hospitals of varying sizes is available:

Hospital Size (Beds) Number of Nurses

200 240

300 260

400 470

500 500

600 620

700 660

800 820

900 860

Step 1: Plot the Data

On a graph:

• X-axis: Hospital Size (Number of Beds)

• Y-axis: Number of Nurses

Plot each pair of values as a point on the graph.

Step 2: Analyze the Pattern

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Upon plotting, you'll observe a positive linear relationship: as the number of beds increases, the
number of nurses also increases. This suggests that staffing needs are directly related to
hospital size.

Step 3: Draw the Line of Best Fit

Using the plotted points, draw a line that best represents the trend. This line will help in
estimating the number of nurses needed for any given hospital size.

Step 4: Make a Forecast

Conclusion

Using the scatter plot technique and the line of best fit, we've forecasted that a hospital with
1,200 beds would require about 1,130 nurses. This method is valuable in human resources
management for planning staffing needs based on operational variables.

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Another numerical example of forecasting labor force size using the scatter plot technique.

problem 2: Scenario: Call Center Staffing Forecast

A call center manager aims to forecast the number of customer service representatives needed
based on the average monthly call volume. Data from six months is available:

Average Monthly Call Volume (calls) Number of Representatives

10,000 50

15,000 60

20,000 70

25,000 80

30,000 90

35,000 100

Step 1: Plot the Data

On a graph:

• X-axis: Average Monthly Call Volume (calls)

• Y-axis: Number of Representatives

Plot each pair of values as a point on the graph.

Step 2: Analyze the Pattern

Upon plotting, you'll observe a positive linear relationship: as the average monthly call volume
increases, the number of representatives also increases. This indicates that staffing needs are
directly related to call volume.

Step 3: Draw the Line of Best Fit

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Using the plotted points, draw a line that best represents the trend. This line will assist in
estimating the number of representatives needed for any given call volume.

Step 4: Make a Forecast

To forecast the number of representatives for an average monthly call volume of 28,000 calls:

Conclusion

Using the scatter plot technique and the line of best fit, we've forecasted that the call center
would require about 86 representatives for an average monthly call volume of 28,000 calls. This
method is instrumental in human resources management for aligning staffing levels with
operational demands.

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