Assignment 8
Here's a numerical example illustrating how to forecast labor force size using the scatter plot
technique, commonly taught in human resources management courses.
problem 1: Scenario: Hospital Staffing Forecast
A hospital administrator wants to forecast the number of registered nurses required based on
the number of hospital beds. Data from eight hospitals of varying sizes is available:
Hospital Size (Beds) Number of Nurses
200 240
300 260
400 470
500 500
600 620
700 660
800 820
900 860
Step 1: Plot the Data
On a graph:
• X-axis: Hospital Size (Number of Beds)
• Y-axis: Number of Nurses
Plot each pair of values as a point on the graph.
Step 2: Analyze the Pattern
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Upon plotting, you'll observe a positive linear relationship: as the number of beds increases, the
number of nurses also increases. This suggests that staffing needs are directly related to
hospital size.
Step 3: Draw the Line of Best Fit
Using the plotted points, draw a line that best represents the trend. This line will help in
estimating the number of nurses needed for any given hospital size.
Step 4: Make a Forecast
Conclusion
Using the scatter plot technique and the line of best fit, we've forecasted that a hospital with
1,200 beds would require about 1,130 nurses. This method is valuable in human resources
management for planning staffing needs based on operational variables.
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Another numerical example of forecasting labor force size using the scatter plot technique.
problem 2: Scenario: Call Center Staffing Forecast
A call center manager aims to forecast the number of customer service representatives needed
based on the average monthly call volume. Data from six months is available:
Average Monthly Call Volume (calls) Number of Representatives
10,000 50
15,000 60
20,000 70
25,000 80
30,000 90
35,000 100
Step 1: Plot the Data
On a graph:
• X-axis: Average Monthly Call Volume (calls)
• Y-axis: Number of Representatives
Plot each pair of values as a point on the graph.
Step 2: Analyze the Pattern
Upon plotting, you'll observe a positive linear relationship: as the average monthly call volume
increases, the number of representatives also increases. This indicates that staffing needs are
directly related to call volume.
Step 3: Draw the Line of Best Fit
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Using the plotted points, draw a line that best represents the trend. This line will assist in
estimating the number of representatives needed for any given call volume.
Step 4: Make a Forecast
To forecast the number of representatives for an average monthly call volume of 28,000 calls:
Conclusion
Using the scatter plot technique and the line of best fit, we've forecasted that the call center
would require about 86 representatives for an average monthly call volume of 28,000 calls. This
method is instrumental in human resources management for aligning staffing levels with
operational demands.
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