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Sufla Report

The document is a summer internship report submitted by Sufla Nazrin P.S. at Ray-Hans Precision Tools Private Limited, detailing the internship experience from May to July 2024 as part of an MBA program. It includes an introduction to the company, objectives of the internship, industry analysis, organizational structure, and the intern's contributions and learnings during the internship.

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0% found this document useful (0 votes)
55 views53 pages

Sufla Report

The document is a summer internship report submitted by Sufla Nazrin P.S. at Ray-Hans Precision Tools Private Limited, detailing the internship experience from May to July 2024 as part of an MBA program. It includes an introduction to the company, objectives of the internship, industry analysis, organizational structure, and the intern's contributions and learnings during the internship.

Uploaded by

jaganmekhan6666
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

RAY-HANS PRECISION TOOLS PRIVATE LIMITED

CSEZ, KAKKANAD , KERALA 682037.

SUMMER INTERNSHIP REPORT

Submitted by

SUFLA NAZRIN P.S

FIT23MBA110

in partial fulfilment of the Requirements for the Award of the Degree of

MASTER OF BUSINESS ADMINISTRATION


of APJ Abdul Kalam Technological University

FISAT BUSINESS SCHOOL, ANGAMALY

MAY – JULY 2024


DECLARATION

I, SUFLA NAZRIN P.S, hereby declare that the internship report at Ray-Hans precision tools private limited
submitted to APJ Abdul Kalam Technological University in the partial fulfilment of the requirements
for the award of the degree of Master of Business Administration is my own work. This report has not
been submitted for the award of any degree of this university or any other university.

Place: Angamaly SUFLA NAZRIN P.S

Date:
ACKNOWLEDGEMENT

First and foremost, I take this opportunity to thank the Lord Almighty for his grace to complete this
summer internship report successfully.

I would like to express my heartfelt gratitude to Dr. A J Joshua, Director, FISAT Business School,
for permitting me to undergo this internship. I am sincerely thankful to Ms. Anu, Assistant Professor
and my guide for this internship for her immense support during the internship period.

I also extend my heartful thanks to Ms.Sandhya K.S and all the staff in the organization for guiding
and supporting me to perform this organizational study through their relentless efforts.

I express my token of love to my family and friends for their incessant motivation unstinted support.

SUFLA NAZRIN P.S


LIST OF CONTENTS

SL. NO. CONTENT PAGE NO.

1 INTRODUCTION 1

1.1 OBJECTIVES OF THE INTERNSHIP 3

1.2 INDUSTRY ANALYSIS 3

1.2.1 GLOBAL SCENARIO 3

1.2.2 NATIONAL SCENARIO 4

1.2.3 STATE SCENARIO 7

2 ORGANIZATIONAL ANALYSIS 9

2.1 COMPANY PROFILE 10

2.1.1 ORGANIZATIONAL STRUCTURE 11

2.1.2 DEPARTMENTS AND THEIR FUNCTIONS 12

2.2 VISION, MISSION, POLICIES 20

2.3 PRODUCT RANGE 20

2.3.1 COMPETITORS REVIEW 22

2.4 FINANCIALS 23

2.4.1 MARKET SHARE 23

2.4.2 SWOC ANALYSIS 23


3 POSITIONING OF THE INTERN AND ROLE 27

3.1 DUTIES AND RESPONSIBILITIES OF THE INTERN 28

4 DETAILS ABOUT INTERNSHIP 29

4.1 WEEKLY REPORTS 30

4.2 CONTRIBUTION OF THE INTERN TO THE 38


ORGANIZATION

4.2.1 INITIATIVES AND RESPONSIBILITIES 38

4.2.2 TASK ACCOMPLISHMENTS 38

4.2.3 NEW IDEAS AND CONCEPTS 38

4.2.4 INVOLVEMENTS IN MAJOR ASSIGNMENTS 39

4.3 LEARNING FROM INTERNSHIP 39

4.3.1 OVERALL KNOWLEDGE GAINED FROM INTERNSHIP 39

4.3.2 ANALYSIS OF ACHIEVEMENTS VS OBJECTIVES 39

4.3.3 MAJOR AREAS WHERE THE CONCEPT CAN BE 40


PRACTICALLY USED

5 CONCLUSION 41

6 REFERENCES 42
LIST OF FIGURES

FIGURE
TITLE PAGE NO.
NO.

2.1 ORGANIZATIONAL STRUCTURE 11

2.2 PRODUCTION PROCESS


LIST OF TABLES

TABLE NO. TABLE NAME PAGE NO.

2.1 WEEKLY ACTIVITY REPORT 1 30

2.2 WEEKLY ACTIVITY REPORT 2 31

2.3 WEEKLY ACTIVITY REPORT 3 32

2.4 WEEKLY ACTIVITY REPORT 4 33

2.5 WEEKLY ACTIVITY REPORT 5 34

4.1.1 WEEKLY ACTIVITY REPORT 6 35

4.1.2 WEEKLY ACTIVITY REPORT 7 36

4.1.3 WEEKLY ACTIVITY REPORT 8 37


CHAPTER -1

INTRODUCTION

1.1 Introduction

As part of my MBA in HR, I did my 52 days internship program conducted from 27 th May 2024 to
17th July 2024 at the Ray-hans Precision Tools Private Limited which is located in Special Economic
Zone at Cochin, India. The internship had provided a real time experience for HR department. It
effects to gain me more knowledge about Hr department and working of an organization.

Ray-hans Precision Tools Pvt ltd having around 250 employees. They use world class equipments
and machineries imported from leading manufactures in Germany, Japan, Swiss and USA. Ray-hans
provides end to end solutions for tool and mould industry starting from design to component
production. They are capable of supplying precision tooling of International standards to Electronics,
Automotive, Electrical and IT sectors. Thier customer base includes TE connectivity, DELPHI
Connection Systems, NPOL and Yazaki.

They are specialized in Designing of Injection Moulds , Manufacturing of Injection Moulds, Press
tools and Fixtures, Manufacturing of Precision Machined Spares ,Production of Moulded
Components. A world class tooling solution Provider requires continuous improvement of products
and process. They adopt LEAN principle for making improvements in our systems and process. They
also ensure that the improvements achieved over products and processes are transferred to our
customers so that they are benefited in terms of cost and time. For ensuring this, they carry out
periodic trainings for our employees to develop skill and competency.

Embarking on an internship at Ray-Hans Precision Tools Pvt. Ltd. has been a transformative journey,
one that has meticulously prepared me for a promising career in Human Resources. This immersive
experience has endowed me with a diverse and robust portfolio of skills and accomplishments, each
adding a unique dimension to my professional arsenal. Throughout my tenure, I have gained a clearer
and more nuanced understanding of my career trajectory, allowing me to chart a path forward with
greater precision and confidence. The responsibilities I have shouldered and the challenges I have
navigated have fortified my ability to take on HR roles with enhanced responsibility and efficacy.
This internship has been more than just a learning experience; it has been a comprehensive, hands-on
engagement that has significantly bolstered my professional growth. It has equipped me with the
practical insights and real-world applications necessary for a thriving career in human resources,
ensuring that I am not only ready but also poised to make meaningful contributions in the field. In
summary, the skills, knowledge, and confidence I have gained through this internship will be
invaluable assets as I advance towards a successful and fulfilling career in human resources.

1. 2 OBJECTIVE:
 To understand the role of financial manager in the organization with respect to the duties and
responsibilities.
 To make a detailed organizational study on Ray-hans Precision Tools Pvt Ltd.
 To have idea about all the department in Ray-hans Precision Tools Pvt Ltd.
 To find out different problems faced in HR activities.
 To study the working of Ray-hans Precision Tools Pvt ltd.
 To interact with managers and learn about their responsibilities.
 To understand the structure and operation of the organization.

1.3 Industry Analysis


Industry of mould, dies and precision
Global Industry Analysis
The global mould ,dies, and fixtures industry plays a crucial role in the manufacturing sector,
providing essential tools for mass production across various industries. The market has
demonstrated robust growth, with a compound annual growth rate (CAGR) of approximately 4-
6% in recent years, driven by increasing demand from the automotive, aerospace, electronics, and
consumer goods sectors. Technological innovations are transforming the industry, with the
adoption of 3D printing, computer-aided design (CAD) and computer-aided manufacturing
(CAM) software, and automation significantly enhancing precision, reducing lead times, and

lowering production costs. These advancements facilitate the creation of more complex and
precise designs, meeting the high standards required by modern industries. Additionally, there is a
growing trend towards the use of lightweight and high-strength materials, particularly in the
automotive and aerospace sectors, which demand components that are both durable and
lightweight to improve fuel efficiency and performance. This shift is driving the mould, dies, and
fixtures industry to develop new techniques and materials. Key players in the global market
include Shandong Weida Machinery Co., Ltd., Godrej & Boyce, and Hella KGaA Hueck & Co.,
which are investing heavily in research and development to stay ahead of the competition and
meet the evolving needs of their customers.

Indian Industry Analysis


India's mould, dies, and fixtures industry is experiencing rapid growth, bolstered by the country's
expanding manufacturing sector. The automotive industry, one of the largest in the world, is a major
driver of this market. The Indian government's "Make in India" initiative is further stimulating
domestic manufacturing, boosting demand for high-quality moulds and dies. Indian manufacturers
are increasingly adopting advanced technologies such as CNC machining, 3D printing, and
automated production lines to enhance their capabilities, improve precision, reduce waste, and
increase production efficiency. The electronics and consumer goods sectors in India are also
expanding rapidly, contributing to the demand for moulds and dies as these sectors require more
sophisticated and precise tooling solutions. Leading companies in the Indian market, such as Godrej
Tooling, Jaya Hind Industries, and Kalyani Group, are investing in research and development to
innovate and improve their product offerings, ensuring they remain competitive in both domestic
and international markets.

State-Level Scenario
Kerala, traditionally known for its strong service sector, is making significant strides in the
manufacturing industry, including the mould, dies, and fixtures sector. The state government is
actively promoting industrial growth through various initiatives and policies, focusing on
developing its industrial base with special economic zones (SEZs) and industrial parks to attract
investments. Kerala's infrastructure is being

upgraded to support industrial activities, including improvements in transportation, power supply,


and logistics. In Kerala, the automotive and electronics sectors are emerging as key drivers for the
mould, dies, and fixtures industry, with the presence of major automobile manufacturing units and a
growing electronics manufacturing sector creating substantial demand for precision tools and
components. The state boasts a strong educational infrastructure with several engineering colleges
and research institutions contributing to the development of skilled labor and innovation in the
industry. These institutions collaborate with industries to provide specialized training and conduct
research in advanced manufacturing technologies. The state government has introduced various
schemes to support small and medium enterprises (SMEs) in the manufacturing sector, including
subsidies for technology adoption, tax incentives, and funding for research and development
projects. Kerala's Industrial Policy aims to create a conducive environment for industrial growth by
simplifying regulations and providing support to entrepreneurs. Combining industrial development,
educational support, and government initiatives is creating a favorable environment for the growth
of the mould, dies, and fixtures industry, positioning Kerala as an emerging hub for precision
manufacturing.
CHAPTER II
ORGANISATINAL ANALYSIS
2.1 Nature of business
Ray-Hans Precision Tools Pvt. Ltd. operates as a leading provider of precision engineering
solutions, specializing in the design and manufacturing of tools, moulds, and components that meet
international standards. The company serves diverse sectors, including Electronics, Automotive,
Electrical, and IT, delivering innovative, high-quality solutions tailored to industry needs.

The business focuses on:


1. Designing and Manufacturing:
o Injection moulds, press tools, and fixtures.
o Precision machined spares.
o Production of moulded components.
2. End-to-End Solutions:
o From initial design to final component production for tool and mould industries.
3. Technological Excellence:
o Utilizes advanced equipment and machinery imported from Germany, Japan,
Switzerland, and the USA.
4. Lean Principles and Continuous Improvement:
o Adopts lean methodologies to optimize processes, reduce costs, and improve efficiency.
5. Customer-Centric Approach:
o Supplies precision tooling to reputed clients such as TE Connectivity, DELPHI Connection
Systems, NPOL, and Yazaki.

Ray-Hans Precision Tools Pvt. Ltd. exemplifies a commitment to innovation, precision, and quality,
positioning itself as a trusted partner in the global tooling and mould industry.

3.1 HISTORY OF RAY HANS PRECISION TOOLS

Ray-Hans Precision Tools, located in the Special Economic Zone at Cochin,


India, employs around 250 skilled professionals. They utilize state-of-the-art equipment
imported from leading manufacturers in Germany, Japan, Swiss, and the USA. As a tooling
solution provider, Ray-Hans continues to contribute to precision engineering and manufacturing.
Ray-Hans precision tools is a company that belongs to the NeST Group of companies. A global
conglomerate with a presence in various continents, including India, The Middle East, Japan,
Europe, and The Americas. The group is recognized as a worldwide leader in multiple
technology sectors, with operations in diverse industries such as aerospace, health care, fibre
optics communications systems, green energy, FMCG (Fast Moving Consumer Goods),
infrastructure development, education and engineering products. The NeST Group employs
approximately 8500 people worldwide, making it a significant employer in various regions
around the globe.

1.Inception and Early Years (1992-1993):

• Ray-Hans Precision Tools traces its roots back to 1992, when the company’s new building
was under construction as a fully owned subsidiary of AMP.
• On 6th March 1993, AMP Tools India Pvt Ltd was inaugurated. Their initial focus was
on manufacturing die spares, which they exported to AMP Singapore.

2.Transition to Tyco Electronics (1998-2000):

• In 1998, Ray-hans built its first fully assembled Mold & Die.
• By 2000, the business had transferred to Tyco Electronics as part of a global

acquisition. Tyco Electronics is a well-known player in the electronics and connectivity


solutions industry.

3. Advancements and Expansion (2004-2013):


• In 2004, Ray-hans established a Pro/E based Tool Design, enhancing their capabilities in
designing precision tools.
• Their tool shop underwent expansion and modernization, positioning Ray-hans as one of the
four strategic tool shops for Tyco Electronics-Europe.

4. Nest Group Era (2013-Present):

 Finally, in 2013, the business transitioned to its current identity: Ray-hans Precision Tools
Private Limited.
 Ray-hans is now part of the Nest Group, a global technology leader with operations
spanning continents, including India, the Middle East, Japan, Europe, and the Americas.

\
CHAPTER-III

ORGANISATIONAL STRUCTURE
Fig.2.2.1

2.4 DUTIES AND RESPONSIBILITIES

DEPARTMENTS
1. Production Department
2. Administration Department
3. Research& Development Department
4. The Quality Assurance/Quality Control (QA/QC) Department
5. Sales and Marketing Department
6. The Customer Service Department
7. The Human Resources (HR) Department
8. Finance and accounting department
9. Information Technology (IT) Department
10. Health, Safety, and Environment (HSE) Department
Company consists of two types of system of departments:

➢ Operating System
➢ Supporting System

OPERATING SYSTEM:

 Production
 Planning and Engineering
 Tool Assembly
 Tool Design
 Quality Assurance

SUPPORTING SYSTEM:

 Human Resource Management


 Finance
 Purchase and Stores
 Business Development and Marketing
 Maintenance

Production department:

The Production Department plays a crucial role in the company, being responsible for

the actual manufacturing of precision tools that meet high-quality standards. This department's
scope of work includes overseeing the intricate processes of machining, where raw materials are
transformed into precise components through various cutting, shaping, and drilling operations. They
manage the assembly processes, ensuring that each part fits together seamlessly to create a final
product that functions correctly and efficiently. Quality control is another vital aspect of this
department's responsibilities. They implement rigorous quality control measures, including detailed
inspections and testing at multiple stages of the production process, to ensure that every product
meets the required specifications and standards. By adhering to strict quality protocols, the
Production Department helps maintain the company's reputation for reliability and excellence in its
products. Furthermore, they are involved in continuous improvement initiatives, constantly seeking
ways to enhance manufacturing processes, reduce waste, and increase efficiency. Their work
ensures that the products not only meet customer expectations but also comply with industry
regulations and standards, contributing to the overall success and competitiveness of the company
in the market.
The Administration Department is integral to the smooth operation of the company, handling a wide
range of general administrative tasks that keep the organization running efficiently. This department
is responsible for office management, ensuring that the day-to-day operations of the office are
conducted seamlessly. They handle facility maintenance, addressing any issues that arise with the
physical workspace to ensure a safe and comfortable environment for all employees. Procurement
of office supplies is another key responsibility, involving the timely purchase and distribution of
necessary materials and equipment that employees need to perform their duties effectively.

Administration Department:
In addition to these logistical tasks, the Administration Department plays a crucial role in organizing
and coordinating meetings and events. This involves scheduling, preparing agendas, arranging
venues, and ensuring that all necessary materials and equipment are available. Their meticulous
planning and attention to detail help facilitate productive meetings and successful company events.
Moreover, they manage communication channels within the organization, ensuring that information
flows smoothly between different departments. This includes handling internal

communications such as memos, announcements, and updates, as well as managing external


communications with clients and stakeholders.

The Administration Department also acts as a liaison between different departments and senior
management, facilitating clear and effective communication across all levels of the organization.
They ensure that departmental needs and concerns are conveyed to senior management and that
management's directives and decisions are communicated back to the departments accurately. By
fostering strong internal communication and collaboration, the Administration Department helps to
align the company's various functions towards common goals. Their efforts in maintaining
organizational cohesion and efficiency are crucial to the overall success and productivity of the
company.
The Research and Development (R&D) Department:
The Research and Development (R&D) Department is a cornerstone of the company's pursuit of
innovation and technological excellence, focusing on both the enhancement of existing products and
the creation of new ones. This department is staffed by a team of highly skilled engineers and
researchers who are dedicated to pushing the boundaries of what is possible. Their work begins with
a thorough analysis of current products, identifying areas where improvements can be made in terms
of functionality, efficiency, and user experience. They apply advanced scientific principles and
cutting-edge technologies to refine these products, ensuring they remain competitive and meet
evolving market demands.
In addition to improving existing products, the R&D team is also tasked with developing entirely
new products that can open up new market opportunities and drive the company's growth. This
involves extensive research into emerging technologies, market trends, and customer needs. The team
conducts experiments, prototypes, and rigorous testing to transform innovative ideas into viable
products. Throughout this process, they collaborate closely with other departments, such as
Production and Quality Assurance, to ensure that the new products can be manufactured to the
highest standards and meet all regulatory requirements.
The work of the R&D Department is not just about creating new products but also about enhancing
the company's overall competitive edge. By staying at the forefront of technological advancements
and continuously innovating, the R&D team helps the

company to differentiate itself from competitors and maintain a leadership position in the industry.
Their efforts contribute significantly to the company's reputation for excellence and innovation,
attracting customers who seek the latest and most advanced solutions. Furthermore, the
breakthroughs achieved by the R&D Department often lead to new patents and intellectual property,
providing additional strategic advantages and revenue streams for the company. Overall, the R&D
Department's relentless pursuit of innovation and improvement is vital to the company's long-term
success and sustainability.

The Quality Assurance/Quality Control (QA/QC) Department


The Quality Assurance/Quality Control (QA/QC) Department plays a critical role in maintaining the
integrity and reliability of the company's products by ensuring they meet the highest quality standards
and comply with all regulatory requirements. This department is responsible for implementing
comprehensive quality management systems that encompass every stage of the production process,
from the initial sourcing of raw materials to the final delivery of finished products. Their work begins
with the establishment of stringent quality standards and specifications that align with both industry
regulations and the company's own high benchmarks.
To uphold these standards, the QA/QC team conducts meticulous inspections and tests at various
points in the production cycle. These include incoming inspections of raw materials and components,
in-process inspections during manufacturing, and final inspections of completed products. Through
these rigorous evaluations, they are able to identify any defects or deviations from quality standards
early on, preventing compromised products from reaching customers. Additionally, the QA/QC
department performs regular audits of production processes and systems to ensure ongoing
compliance and to identify areas for continuous improvement. By proactively addressing quality
issues and implementing corrective actions, they help to minimize risks and enhance overall product
reliability.
Meanwhile, the Supply Chain Management Department is tasked with overseeing the

seamless flow of materials and products throughout the supply chain, from suppliers to production
facilities and ultimately to customers. This involves a multifaceted approach to procurement, where
they strategically source materials and negotiate contracts with suppliers to ensure a steady supply of
high-quality inputs at competitive prices. Effective inventory management is also a key
responsibility, requiring precise tracking and control of inventory levels to balance supply and
demand efficiently and to avoid both shortages and excess stock.
Logistics management within the Supply Chain Department focuses on the transportation and storage
of materials and finished products. This includes coordinating the timely and cost-effective
movement of goods through various modes of transportation, as well as managing warehousing
operations to ensure products are stored safely and can be retrieved quickly when needed. The
department also oversees the distribution of finished products to customers, ensuring that orders are
fulfilled accurately and delivered on time. By optimizing these logistics and distribution processes,
the Supply Chain Management team helps to enhance customer satisfaction and operational
efficiency.
Together, the QA/QC and Supply Chain Management departments work in tandem to ensure that
high-quality products are produced and delivered efficiently. The QA/QC team's rigorous quality
control measures guarantee that products meet the necessary standards, while the Supply Chain
Management team ensures that these products are available when and where they are needed. This
collaboration is essential for maintaining the company's reputation for excellence and reliability,
ultimately contributing to its overall success and competitiveness in the market.

Sales and Marketing Department


The Sales and Marketing Department is pivotal to the company's growth and profitability, as it is
responsible for promoting the company's products, identifying potential customers, and generating
sales. This dynamic department employs a range of strategies to increase market awareness and drive
demand for the company’s offerings. The team starts by conducting thorough market research to

understand industry trends, customer preferences, and competitive landscapes. This research forms
the foundation for developing targeted marketing strategies that effectively highlight the unique
features and benefits of the company’s products.
Creating and executing marketing campaigns is a core function of the department. These campaigns
can include digital marketing, social media engagement, content marketing, email campaigns,
advertising, and public relations efforts. By leveraging these various channels, the department aims
to reach a broad audience and create a compelling brand presence. The Sales and Marketing team
also organizes promotional events, trade shows, and product demonstrations to engage directly with
potential customers and showcase the company’s innovations.
In addition to broad marketing efforts, the department focuses on identifying and cultivating
relationships with potential customers. This involves segmenting the market to target specific
customer groups that are most likely to benefit from the company’s products. Sales representatives
engage with these prospects through direct outreach, such as phone calls, emails, and face-to-face
meetings, to understand their needs and present tailored solutions. Building and maintaining strong
customer relationships is critical, as it not only helps in closing sales but also fosters long-term
loyalty and repeat business.
Negotiating contracts is another essential responsibility of the Sales and Marketing Department.
This process requires a deep understanding of both the product offerings and the customers'
requirements. Sales representatives work closely with potential clients to negotiate terms that are
mutually beneficial, ensuring that the agreements align with the company's business objectives
while meeting the customers' needs. This negotiation process often involves discussing pricing,
delivery schedules, payment terms, and service agreements.
Moreover, the department continuously monitors the effectiveness of its marketing strategies and
sales efforts. By analyzing key performance indicators and feedback from campaigns and customer
interactions, the team can make data-driven decisions to refine their approaches and improve
results. This iterative process of assessment and adjustment helps the company stay agile and
responsive to market changes.
Overall, the Sales and Marketing Department plays a crucial role in driving the company’s revenue
and market share. Through strategic promotion, targeted outreach, and strong customer relationship
management, this department ensures that the company’s products are not only visible in the
marketplace but also highly sought after by potential buyers. Their efforts contribute significantly to
the company’s overall success and competitive edge.
The Customer Service Department
The Customer Service Department is essential in ensuring high levels of customer satisfaction by
managing inquiries, addressing complaints, and providing comprehensive after-sales support. This

department serves as the frontline interface between the company and its customers, handling a
wide array of customer interactions with a focus on resolving issues promptly and effectively.
When customers reach out with inquiries, whether about product features, pricing, availability, or
technical support, the Customer Service team provides clear and accurate information, guiding them
through their questions and concerns with professionalism and expertise.
In situations where customers have complaints or experience problems with products or services,
the Customer Service Department plays a critical role in addressing these issues with empathy and
efficiency. The team listens to customer feedback, investigates the root causes of complaints, and
works diligently to resolve problems to the customer’s satisfaction. This often involves coordinating
with other departments, such as Quality Assurance or Technical Support, to find and implement
effective solutions
After-sales support is another key function of the Customer Service Department. This includes
assisting customers with product returns, exchanges, repairs, and warranty claims. The department
ensures that all after-sales processes are handled smoothly, providing guidance and support
throughout each step to ensure that customers' post-purchase experiences are positive. This aspect
of customer service is crucial for building long-term customer loyalty, as it reinforces the
company’s commitment to supporting its products and customers beyond the initial sale.
The Customer Service Department plays a crucial role in ensuring customer satisfaction by
managing inquiries, handling complaints, and providing after-sales support. They address customer
concerns promptly and efficiently, working to resolve issues and provide solutions that meet or
exceed expectations. This department ensures that customers receive the necessary assistance
throughout their experience with the company, from pre-purchase questions to post-purchase
support. By offering timely and effective responses, the Customer Service team helps to build
strong relationships with customers, fostering loyalty and enhancing the overall customer
experience.

The Human Resources (HR) Department


The Human Resources (HR) Department is crucial in managing various aspects of employee
management and organizational development within the company. One of its primary
responsibilities is recruitment, which involves identifying staffing needs, developing job
descriptions, sourcing candidates, and conducting interviews to select the best talent for the
company. HR oversees the entire hiring process to ensure that the organization attracts and retains
skilled and qualified employees who align with its goals and culture.
Training and development is another key function of the HR Department. They design and
implement training programs aimed at enhancing employees’ skills and knowledge, facilitating
professional growth, and ensuring that staff members are equipped to perform their roles
effectively. This includes

onboarding new employees, providing ongoing learning opportunities, and supporting career
development initiatives.
Performance evaluation is an essential area managed by HR, involving the development and
execution of performance appraisal systems. These evaluations help assess employee performance,
provide constructive feedback, and identify areas for improvement. HR uses the results of these
evaluations to inform decisions related to promotions, raises, and development needs.
Employee relations is a critical aspect of HR’s role, focusing on maintaining a positive work
environment and addressing any issues or conflicts that may arise between employees or between
employees and management. HR facilitates communication, resolves disputes, and ensures that
workplace policies and practices support a respectful and productive work environment.
Compliance with labor laws and regulations is another significant responsibility of HR. They ensure
that the company adheres to all applicable legal requirements, including those related to wages,
working conditions, health and safety, and equal employment opportunities. This helps to mitigate
legal risks and ensure that the company operates within the bounds of the law.
Additionally, HR handles payroll and benefits administration, which involves managing employee
compensation, including calculating salaries, processing payroll, and ensuring timely and accurate
payment. They also oversee benefits programs, such as health insurance, retirement plans, and other
employee perks, ensuring that these benefits are administered fairly and efficiently.
By managing these diverse functions, the HR Department plays a vital role in fostering a supportive
and effective workplace, helping the company attract and retain top talent, enhance employee
satisfaction and productivity, and maintain compliance with legal and regulatory standards.

Finance and accounting department


The Finance and Accounting Department is integral to the company’s financial health and stability,
overseeing critical functions such as financial management, budgeting, forecasting, and reporting.
They meticulously track and analyze expenses to ensure effective allocation of resources and cost
control. The department manages accounts payable and receivable, ensuring timely and accurate
processing of payments and collections. They are also responsible for creating and monitoring
budgets, forecasting future financial performance, and generating reports that provide insights into
the company’s financial status. Additionally, the Finance and Accounting team ensures compliance
with taxation and financial regulations, safeguarding the company against legal and financial risks
while supporting informed decision-making and strategic planning.

Information Technology (IT) Department


The Information Technology (IT) Department is essential for maintaining and enhancing the

company’s technological infrastructure. They manage and support all aspects of IT, including
hardware, software, networks, and cybersecurity, ensuring that systems operate reliably and
efficiently. IT professionals work to implement and maintain technology solutions that support
business operations, address technical issues, and optimize system performance. They also safeguard
the company's data and digital assets by implementing robust cybersecurity measures to protect
against threats and vulnerabilities. By ensuring that technology systems are secure, functional, and
well-integrated, the IT Department enables smooth and effective business operations.

Health, Safety, and Environment (HSE) Department


The Health, Safety, and Environment (HSE) Department is dedicated to ensuring that the workplace
adheres to stringent health, safety, and environmental regulations. Their primary responsibility is to
develop and implement comprehensive policies and procedures that aim to minimize risks and
protect employees from potential hazards. This involves conducting regular safety audits, risk
assessments, and compliance checks to identify and address any issues that could impact the safety of
the workforce or the environment. The HSE team also educates and trains employees on best
practices and safety protocols, fostering a culture of awareness and responsibility. By promoting a
safe and sustainable working environment, the HSE Department plays a crucial role in preventing
accidents, reducing environmental impact, and supporting the company's overall operational
efficiency and business success. Their efforts contribute significantly to achieving the company’s
goals by ensuring that all operations are conducted in a safe and responsible manner.

2.5 Mission & Vision

Vision: To deliver tooling solutions to our customers on right time and quality, in most efficient
manner.

Mission: To be world’s best end to end tooling solution provider in the field of precision
engineered products

Cooperative objectives: Committed to comply with customer requirements and Quality


Management System Requirements and shall strive to continually improve the effectiveness of our
Quality Management System to exceed customer expectations
Products and Services provided by Ray-Hans Precision Tools:

Ray-Hans Precision Tools Private Limited specializes in manufacturing molds specified by the
customers. Here are some of the products and services provided by Ray-hans Precision Tools:
1. Mould design

Fundamental activity of mould making starts with design. Ray-hans engineer’s subject knowledge
along with systematic approach in performing each task ensures best quality and shorter lead time.
A team of Tool makers and process engineers review each design to ensure Manufacturing easiness.
Ray-Hans Precision Tools’ design center uses Creo 2 (ProE) software for designing activities and
supported by mold flow analyzing software. Ray-hans expertise in hot and cold runner systems

allows serving customer seeking high as well as low volume productions. Hardened core and cavity
plates and inserts are used for moulds with higher volume components which ensure millions of
shots without major overhauling.

2. Manufacturing of Moulds & Dies & Fixtures:


Creativity of designer and skill of tool engineer will not integrate unless supported by equally
competent manufacturing expertise and advanced machineries. Ray-hans facility comprising of
conventional and CNC Machines which are best of its kind and engineers supported by highly
skilled operators makes the perfect blend for quality product. They have a track record of
manufacturing over 200 moulds which have exceeded expectations of our customers. Their
manufacturing practices are of Japanese origin and they improved this over the years.

Their manufacturing facility comprises of Conventional Milling, CNC Milling, Surface Grinding,
Profile Grinding, Jig Grinding, Die Sinking and Wire EDM. They perform material treatment
process like hardening, tempering and stress relieving along with sophisticated process like sub-
zero treatment.
To meet tooling challenges, they are using latest CAD/CAM programming softwares such as
DelCAM, Esprit and PEPS. For Production Planning they use “Preactor APS
400” from Siemens.

3. Supply of Precision Machined Parts:


In addition to the supply of fully assembled moulds and dies; they also support customers by

manufacturing spare parts for their moulds, dies and fixtures. These spares parts go through 100%
inspection against the customer drawings in their independent Quality Assurance department. This
ensures that parts supplied to production lines are error free and requires less changeover time at
customer end. They extents highly competent pricing for repeat orders and provides scheduled
delivery pattern to many automotive production lines running in various parts of Europe.

4. Production of Molded Components:


Achieving dimensional consistency in molded components is a combination of mould quality and
process parameters on right kind of machineries. They have established this combination so that
customers need not have to spend additional time and money to establish suitable production
atmosphere. As they have integrated mould building capability, repairs and mould maintenance will
be carried out quickly. These specialties make them standout from the competitors and ensure
customer satisfaction.

FINANCIALS
Revenue / turnover of RAY-HANS PRECISION TOOLS PRIVATE LIMITED is INR 1 cr - 100 cr
Net worth of the company has increased by 2.60 %
EBITDA of the company has decreased by -47.66 %
Total assets of the company has increased by 449.08 %
Liabilities of the company has increased by 36.36 %

5. SWOT ANALYSIS

SWOT Analysis is a strategic planning technique used to evaluate the strengths, weaknesses,
possibilities, and threats involved in a mission or business enterprise project, and to detect internal
and external factors that may be unfavourable to achieving that goal.

STRENGTHS

Strong emphasis on quality control and assurance ensuring that the product meets the customer
requirements.
• Strong Customer Relationships: Long-standing relationships with clients foster trust and
loyalty, leading to repeat business and positive word-of-mouth referrals. Close collaboration with
customers can also result in a better understanding of their needs, enabling the company to provide
more tailored and effective solutions.
• Global Presence: Ray-hans operates across several continents, including India, the Middle East,
Japan, Europe, and the Americas.
• Diverse Customer Base: Their clients include Yazaki, NPOL, BOSCH, TVS and TE
Connectivity.
• Quality Assurance: Ray-hans maintains rigorous quality control processes, ensuring precision
and reliability in their tools.
• Skilled Workforce: Their team includes experienced engineers, designers, and technicians.
• Plant contains required machineries and equipment required to meet the standards for the
products.
• Proper flow of communication within the departments.
• Properly maintained work environment.
• Good relationship between employer and employee.
• Products are provided to the customers at the right time and at the right place.

WEAKNESSES
• Limited Marketing: Ray-hans could enhance its marketing efforts to reach a wider audience.
• Dependency on Key Clients: If major clients reduce orders, it could impact revenue.
• Limited Scalability: If Ray-hans faces rapid growth, scalability challenges may arise in terms of
production capacity, workforce, and supply chain management.
• Technological Lag: Falling behind in adopting cutting-edge technologies may hinder
competitiveness.

• Inadequate Digital Presence: Ray-hans may lack a robust online presence, affecting brand
visibility and customer engagement.
• Skill Gap: If the workforce lacks certain specialized skills (e.g., data analytics, AI), it could
hinder innovation.
• Environmental Impact: Precision manufacturing processes can have environmental
consequences if not managed sustainably.
• Investment in new products increases the cost because of the need of expensive equipment.
• Huge consumption of energy needed in the production process.

OPPORTUNITIES

• Market Expansion: Ray-hans can explore new markets or expand its reach within existing
ones.
• Technological Advancements: Leveraging emerging technologies can enhance their offerings
(Adoption of new technologies).
• Green Manufacturing (Sustainable and eco-friendly manufacturing practices).

• Industry 4.0 Integration: Ray-hans can embrace smart manufacturing technologies, including
automation, IoT, and data analytics. These advancements enhance efficiency, reduce downtime,
and improve quality.
• Collaborations and Partnerships: Ray-hans can explore collaborations with other companies,
research institutions, or startups. Joint ventures can pool resources, share expertise, and open
new markets. Strategic partnerships foster innovation and expand the company’s reach.
• Sustainability Initiatives: Ray-hans can adopt eco-friendly practices, such as energy efficient
manufacturing, waste reduction, and recycling. Consumers increasingly value environmentally
conscious companies. Positive environmental stewardship enhances brand reputation.
• Talent Development: Focusing on employee training, skill enhancement, and leadership
development ensures a skilled workforce. Encourage innovation and cross functional expertise.
This provides higher productivity and adaptability.
• Digital Transformation: Ray-hans can digitalize processes (e.g., order management, inventory
tracking) and invest in e-commerce platforms. Online sales and streamlined operations are key
benefits. This provides improved efficiency and accessibility.
• Market Diversification: Ray-hans can explore new geographical markets or industry segments.
Entering untapped regions or diversifying into related sectors can expand their customer base.
This provides increased revenue streams and reduced reliance on specific markets.

THREATS

• Economic Factors: Global economic fluctuations could impact demand for precision tools.
• Supply Chain Disruptions: Global events (such as natural disasters, geopolitical tensions, or
pandemics) can disrupt the supply chain. Interruptions in raw material availability or
transportation impact production. Also delayed deliveries, increased costs, and potential
revenue loss disrupts supply chain.
• Currency Fluctuations: Exchange rate volatility affects international business. If Rayhans
deals with multiple currencies (e.g., exports), currency fluctuations can impact profits.
Unfavourable exchange rates reduce revenue or increase costs.
• Natural Disasters: Natural disasters such as earthquakes, floods, and hurricanes can disrupt
manufacturing operations, damage facilities, and affect the supply chain. The physical and
financial impacts of such events can be significant, requiring robust disaster recovery and
business continuity plans.
• Rising Raw Material Costs: Fluctuations in the prices of raw materials (such as steel,
aluminium, and other metals used in mold and die production) can increase production
ORGANISATIONAL POLICIES

HUMAN RESOURCE DEPARTMENT

The HR department in a company is responsible for managing various aspects of the


organization's workforce. This includes tasks such as recruiting and selecting new employees,
onboarding and orienting them, addressing employee concerns and conflicts, managing
compensation and benefits, organizing training and development programs, ensuring policy
compliance, and overseeing performance management processes. HRM plays a vital role in
ensuring that the organization has the right people with the right skills and abilities to achieve its
goals.
The HR department deals with the R-to-R functions (that is recruitment to retirement) of the company.

FINANCE DEPARTMENT

Financial management is a critical aspect of managerial activity that involves the planning and
control of a firm’s financial resources. In a modern economy driven by money, effective and
efficient financial management is indispensable for the survival and growth of any organization. It
encompasses various activities such as financial planning, budgeting, investment, decision-making,
capital structure management, cash flow management, risk assessment, and compliance with legal
and regulatory frameworks. The primary objective of financial management is to maximize
shareholder or stakeholder wealth through prudent financial decisions and resource allocation. It is
important for organizations to prioritize effective financial management to navigate the
complexities of a money-oriented economy and fulfil their goals and aspirations.

KEY FUNCTIONS

1. Financial Planning and Analysis


• Budgeting: Develops annual budgets aligning with production cycles and investment in
new technology.
• Forecasting: Predicts financial performance considering market demand for precision tools
and technological advancements.
• Financial Reporting: Prepares detailed financial statements and reports to provide insights
into cost management and profitability.
2. Cost Accounting
• Product Costing: Calculates the cost of producing precision tools, including raw materials,
labor, and overheads.
• Cost Control: Monitor and reduce production costs while maintaining high-quality
32
standards.

3. Financial Accounting
• Bookkeeping: Maintains accurate financial records of all transactions.
• Accounts Payable and Receivable: Manages incoming payments from customers and
outgoing payments to suppliers, ensuring timely transactions to maintain good relationships
and cash flow.
• Payroll: Process and manage payroll, ensuring accurate and timely payment to employees.
4. Treasury and Cash Management
• Cash Flow Management: Monitor and manage cash flow to ensure liquidity, especially
considering the capital-intensive nature of manufacturing.
• Financing: Arranges for necessary financing to fund capital expenditures on new machinery
and technology.
• Investments: Oversees investment activities to optimize returns on surplus funds.
5. Compliance and Risk Management
• Regulatory Compliance: Ensure adherence to industry-specific financial regulations and
standards, including environmental and safety standards.
• Risk Management: Identifies and mitigates financial risks, including currency fluctuations,
raw material price changes, and credit risks.

33
CHAPTER -4
INTERNSHIP OVERVIEW

34
4.1 WEEK 1
Date from: -27/05/24 Date to: - 31/05/24

Day & Time Tasks assigned Tasks Observations


Date completed
MONDAY 9:00AM – Company visit, Completed Got clear information
27/05/24 5:30PM Introduction to about company’s
company’s policies and policies and procedures.
procedures

TUESDAY 9:00AM – Training for attendance Completed Got proper training for
28/05/24 5:30PM report making and attendance preparation
Updating leaves and leave updating.
Day & Time Tasks assigned Tasks Observations
Date completed
WEDNESD 9:00AM –Daily attendance report Completed Got an idea about
AYMONDAY 5:30PM • Preparation of daily
9:00AM –
making, Completed Got clear preparation
attendance
03/06/24
29/05/24 5:30PM attendance
Updating leaves information
and about
leave updating.
• Preparation of preparing daily
employee daily leave attendance report
report. and leave updating.
THURSDAY 9:00AM – Daily• Learnattendance report Completed
about employee Got an idea about
30/05/24 5:30PM making,
benefits (ESI) attendance preparation
TUESDAY 9:00AM – Updating leaves of daily
 Preparation Completed and
Gotleave
clearupdating.
04/06/24 5:30PM attendance. information about
 Preparation of preparing daily
FRIDAY 9:00AM – Plant employee
visit, daily leaveCompleted attendance
Observed thereport
process in
31/05/24 5:30PM report.
Employees files sorting and
plant, leave updating.
 Organised employee Learned about sorting
retirement meeting. of files.
WEDNESD 9:00AM –  Preparation of daily Completed Got clear
AY 5:30PM attendance. information about
05/06/24  Preparation of preparing daily
employee daily leave attendance report
report. and leave updating.
 Employee engagement Learn to coordinate
program coordination events
(sapling planting,
environmental cleanup
& environment day
awareness session)

FRIDAY 9:00AM –  Preparation of daily Completed Got clear


07/06/24 5:30PM attendance. information about
 Preparation of preparing daily
employee daily leave attendance report
report. and leave updating.
35
 Prepared employee In depth knowledge
training record. about preparing
 Learn about employee employee feedback
benefit (PF & EDLI) form.
WEEK2
Date from: -03/06/24 Date to: - 07/06/24

36
Week 3
Date from: -10/06/24 Date to: - 14/06/24

Day & Time Tasks assigned Tasks Observations


Date completed
MONDAY 9:00AM  Learn about Completed  in depth knowledge
10/06/24 – employee Joining about employee
5:30PM procedures. joining process.
 Preparation of daily
attendance
 Preparation of
employee daily leave
report.
TUESDAY 9:00AM  Preparation of Completed  The employee
11/06/24 – daily attendance. attendance sheet was
5:30PM  Review the reviewed, and analysis
employee was conducted to
attendance sheet understand its effects on
presented by the the organization’s
Assistant HR and efficiency.
analyse how it  Employee attendance
impacts sheet revealed patterns
organizational and trends impact
efficiency. overall efficiency, High
attendance increased
productivity and
contributing to better
workflow Continuity.

WEDNESD 9:00AM  Preparation of daily Completed  Gained knowledge


AY – attendance. of ESI, the
12/06/24 5:30PM  Preparation of registration process
employee daily leave on the ESIC website,
report. and employee
 Understand the eligibility criteria.
Employee State  Understood that
Insurance (ESI) and its Provident Fund
registration process, contributions are
including the ESIC systematically
website and employee divided between
eligibility. employee and
 Learn about the employer, with clear
Provident Fund, guidelines for fund
including employee withdrawal.
and employer
contributions, and the
fund withdrawal
process.
37
THURSDA 9:00AM  Updated resume of Completed  Updating the
Y – the employees. resumes provided a
13/06/24 5:30PM great opportunity to
learn about different
formatting and
content optimization
techniques.

FRIDAY 9:00AM  Preparation of Completed  Got clear


14/06/24 – daily attendance. information about
5:30PM  Preparation of preparing daily
employee daily attendance report
leave report. and leave updating.

38
Week 4
Date from: -17/06/24 Date to: - 21/06/24

Day & Time Tasks assigned Tasks Observations


Date completed
MONDAY 9:00AM –  Bakrid Not
17/06/24 5:30PM Completed

TUESDAY 9:00AM –  Class on job Completed Learned the


18/06/24 5:30PM descriptions, job importance of clear
requisitions, and the job descriptions for
role of the effective hiring.
requisition manager Understood the job
were given requisition process .
Recognized the
crucial role of the
requisition manager
in the hiring
process.
WEDNESD 9:00AM –  Study about Completed While studying Key
AY 5:30PM KRA(key result Result Areas (KRA),
19/06/24 area), KPI (key Key Performance
performance Indicators (KPI) ,
indicators). KRA -Key Results
 Preparation of daily Area They are vital
attendance. for the success of a
 Preparation of company, team or job
employee daily leave and the KPIs are the
report. measurements we
apply to KRAs.

THURSDA 9:00AM –  Preparation of daily Completed  Got clear information


Y 5:30PM attendance. about preparing daily
20/06/24  Preparation of attendance report and
employee daily leave leave updating.
report.  Learn to coordinate
 Employee events
engagement program
coordination

FRIDAY 9:00AM –  Assigned with some Completed  Completed the


21/06/24 5:30PM filing work of the assigned filing
new joines. work with
 Preparation of daily guidance from
attendance. the assistant HR
 Preparation of manager. Gained
employee daily leave experience in
report. organizing HR
documents and
improved
39
efficiency in
handling HR
paperwork for
accurate record -
keeping.

Week 5
Date from: -24/06/24 Date to: - 29/06/24
40
Day & Time Tasks assigned Tasks Observations
Date completed
MONDAY 9:00AM –  Filing of Completed  The filing process
24/06/24 5:30PM documents for was efficient, and all
new joinees. required documents
 Preparation of were accurately
daily attendance, organized and
 Daily leave stored. Documents
updating. for all new joinees
have been
successfully filed.
 Got clear
information about
preparing daily
attendance report
and leave updating.

TUESDAY 9:00AM –  Preparation of Completed  Got clear


25/06/24 5:30PM daily attendance. information about
 Daily leave preparing daily
updating. attendance report
and leave updating.

WEDNESD 9:00AM –  Sort Employees Completed  Sorted employees


AY 5:30PM by Current Status into 2 categories:
26/06/24 in the Active Employees
Organization. and Inactive
Classify Employees.
employees into  Got clear
two categories: information about
those who are preparing daily
currently part of attendance report
the organization and leave updating.
and those who
have left.
 Preparation of
daily attendance.
 Daily leave
updating.
THURSDA 9:00AM –  Record details of Completed  The data entry
Y 5:30PM new employees in process was
27/06/24 Excel sheets. thorough, ensuring
accuracy and
completeness. No
errors were found in
the recorded details
FRIDAY 9:00AM –  Preparation of Completed  Got clear
28/06/24 5:30PM daily attendance. information about
 Daily leave preparing daily
updating. attendance report
 Prepared and leave updating.
41
employee training In depth knowledge
record. about preparing
employee feedback
form.

Week 6
Date from: -01/07/24 Date to: - 05/07/24

Day & Time Tasks assigned Tasks Observations


Date compl
eted
42
MONDAY 9:00AM Scan and upload employee Complet  The scanning and
01/07/24 – documents to google ed uploading process was
5:30PM drive for electronic completed efficiently,
record. ensuring all documents
Preparation of daily are securely stored
attendance electronically. No issues
Preparation of employee were encountered.
daily leave report.

TUESDAY 9:00AM  Tracking employee Complet  Monitoring employee


02/07/24 – daily efficiency ed productivity is essential for
5:30PM  Tracking daily ensuring optimal
machine output performance. Gauging daily
 Preparation of performance allows
daily attendance. managers to identify
strengths and areas for
improvement ,and observing
work performance fosters a
culture of continuous
improvement.
 Monitoring equipment
productivity ensures
machines are functioning
optimally, and observing
machine performance fosters
a proactive maintenance
culture.

WEDNESD 9:00AM  Tracking employee Complet  In depth knowledge


AY – daily efficiency ed about tracking of
03/07/24 5:30PM  Tracking daily employee daily
machine output efficiency. Assessing
 Preparation of work output helps in
daily attendance. understanding individual
contributions ,while
evaluating daily
efficiency ensures tasks
are completed in a timely
manner.

 Tracking daily machine


output is crucial for
 maintaining operational
efficiency.

43
THURSDA 9:00AM  Interview Complet  Organizing interviews
Y – coordination ed helps maintain a smooth
04/07/24 5:30PM and Managing workflow, managing
interview interview appointments
appointments. ensures there are no
conflicts and setting up
interviews keeps the
process moving forward.

FRIDAY 9:00AM  Interview Complet  Got clear information


05/07/24 – coordination ed about interview
5:30PM and Managing coordination and
interview overseeing interview
appointments. arrangements.
 Preparation of
daily attendance.
 Preparation of
employee daily
leave report.

Week 7

44
Date from: -08/07/24 Date to: - 12/07/24

Day & Time Tasks assigned Tasks Observations


Date completed
MONDAY 9:00AM –  Preparation of Completed  Daily attendance of
08/07/24 5:30PM daily attendance. all employees has
 Preparation of been marked.
employee daily Attendance tracking
leave report. was done accurately
and promptly. No
discrepancies were
noted.

TUESDAY 9:00AM –  Interview Completed  Organizing


09/07/24 5:30PM coordination interviews helps
and Managing maintain a smooth
interview workflow, managing
appointments. interview
appointments
 Preparation of ensures there are no
daily attendance. conflicts and setting
 Preparation of up interviews keeps
employee daily the process moving
leave report. forward.

WEDNESD 9:00AM –  Observe the live Completed  Live interview


AY 5:30PM candidate process was
10/07/24 interview process. observed. the
interview comprised
a combination of
technical questions,
behavioral inquiries,
and a live task.

THURSDAY 9:00AM –  Observing the Completed  Overseeing the


11/07/24 5:30PM procedure of process of employee
employee offboarding and
relieving and document
document verification involves
scanning. carefully tracking
the steps for
 Preparation of employee separation
daily attendance. and meticulously
 Preparation of reviewing all
employee daily relevant documents.
leave report. This includes
ensuring the proper
handling of the
departure procedure
and the thorough

45
inspection of
necessary
paperwork.
FRIDAY 9:00AM –  Interview Completed  Got clear
12/07/24 5:30PM coordination information about
and Managing interview
interview coordination and
appointments. overseeing interview
arrangements
 Preparation of
daily attendance.
 Preparation of
employee daily
leave report.

46
Week 8
Date from: -15/07/24 Date to: - 17/07/24

Day & Time Tasks assigned Tasks Observations


Date completd

MONDA 9:00AM  Issuance of FORM 16 Completed  Providing employees


Y – to employees (TDS - with FORM 16, which
15/07/24 5:30PM Tax deducted at source) details tax deducted at
source (TDS), involves
 Filing of documents for distributing this
new joinees. essential tax document
to ensure compliance
 Preparation of daily with tax regulations.
attendance, This process includes
 Daily leave updating. the delivery and
issuance of FORM 16,
facilitating employees'
access to their TDS
information for
accurate tax filing.
 The filing process was
efficient, and all
required documents
were accurately
organized and stored.
Documents for all new
joinees have been
successfully filed.

TUESDA 9:00AM  Muharram leave Not


Y – Completed
16/07/24 5:30PM

WEDNES 9:00AM  Sort Employees by Completed  Sorted employees


DAY – Current Status in the into 2 categories:
17/07/24 5:30PM Organization. Classify Active Employees
employees into two and Inactive
categories: those who Employees.
are currently part of the
organization and those  The data entry
who have left. process (record
details of new
 Record details of new joinees) was
employees in Excel thorough, ensuring

47
sheets. accuracy and
completeness. No
errors were found
in the recorded
details

4.2 Contributions By the Intern

o Practical experience in various HR functions.


o Development of strategic insight into HR alignment with organisational goals.
o Exposure to innovative HR practices and employee engagement strategies.
o Building professional relationships and networking.

48
o Application of theoretical knowledge to real world scenarios.
o Improvement in communication, coordination and organisational skills.

Tasks Undertaken By the Intern


o Preparation of Daily attendance and Daily leave report
o Tracking employee daily efficiency and daily mission outputs.
o Interview coordination and managing Interview appointments.
o Filing of documents for new joinees.
o Sorted employees into two categories: Active employees and Inactive employees.
o Issuance of Form 16 to employee

4.3 Knowledge Gained From Internship

HR Operations and Processes:


Gained hands-on experience in essential HR functions, including attendance tracking, leave
management, and document filing.
 Recruitment and Selection:
Acquired knowledge in coordinating interviews, managing appointments, and streamlining the
hiring process.
 Employee Management:
Learned methods for tracking employee performance, categorizing employees, and maintaining
accurate records.
 Compliance and Documentation:
Developed an understanding of legal compliance requirements, such as issuing Form 16 and
organizing employee records.
 Organizational Alignment:
Understood how HR aligns with organizational goals and contributes to employee engagement and
productivity.
 Professional Development:
Enhanced communication, coordination, and organizational skills, while gaining insights into
building effective professional relationships.

49
50
CHAPTER V
CONCLUSION

CONCLUSION

My internship at Ray-Hans Precision Tools Pvt. Ltd. was a highly enriching experience that bridged
the gap between academic theories and real-world HR practices. By delving into various HR functions
and engaging with different departments, I gained practical insights into managing employee
51
performance, improving engagement strategies, and ensuring organizational alignment.
This experience not only enhanced my professional capabilities but also provided a platform to
understand the nuances of a precision-driven organization. Ray-Hans’ focus on continuous
improvement, lean processes, and employee development has left an indelible mark on my
understanding of how HR can contribute to organizational success.
The knowledge and skills acquired during this internship will be instrumental in shaping my future
career in Human Resources. I am now better equipped to tackle challenges, make informed decisions,
and contribute meaningfully to organizational growth.

REFERENCE

https://r.search.yahoo.com/
_ylt=AwrKC.nMd2JnIwIAp7e7HAx.;_ylu=Y29sbwNzZzMEcG9zAzEEdnRpZAMEc2VjA3Ny/
RV=2/RE=1735716044/RO=10/RU=http%3a%2f%2ftools.ray-hans.com%2f/RK=2/
RS=bN5eMMuqwvJKIIZEfJ20hIy_pvI-
52
https://r.search.yahoo.com/
_ylt=AwrKC.nMd2JnIwIAq7e7HAx.;_ylu=Y29sbwNzZzMEcG9zAzEEdnRpZAMEc2VjA3Ny/
RV=2/RE=1735716044/RO=10/RU=http%3a%2f%2ftools.ray-hans.com%2fhistory.html/RK=2/
RS=N3U_qtTKKZB1S3uMpgsTldQwyqc-

http://tools.ray-hans.com/images/services/4.jpg

https://r.search.yahoo.com/
_ylt=AwrKC.ktemJnPwIABQS7HAx.;_ylu=Y29sbwNzZzMEcG9zAzYEdnRpZAMEc2VjA3Ny/
RV=2/RE=1735716654/RO=10/RU=https%3a%2f%2fwww.indiamart.com%2frayhans-precision-tools-
private-limited%2f/RK=2/RS=jDd0ci4o1mRtk0_LKdz9sE6HF.Q-

Employee Handbook

53

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