Objection Handling Examples
No. Objection Underlying Concern Effective Response (Objection Handling)
“You don’t need to be a salesperson — you need to care about people. We
1 "I’m not a salesperson." Fear of rejection or failure
provide full training and mentoring.”
"I’m introverted, I don’t “Some of our best agents are introverts — they listen better, build trust, and
2 Personality insecurity
think I can do this." connect deeply with clients.”
"I have no background in “That’s completely okay — we start with the basics and walk you through every
3 Skill mismatch perception
finance or insurance." step until you’re confident.”
"I’m not good at talking “That’s something that improves with time. We offer soft skills training to help
4 Lack of communication skills
to people." you grow in that area.”
"Is this multi-level “Great question — our business is performance-based with licenses and
5 Negative MLM stigma
marketing (MLM)?" regulation, not MLM. You earn from your work.”
"This is commission- “Yes, but it’s scalable. We’ll show you how to create consistent income and
6 Income insecurity
only, right?" transition when you're ready.”
"I don’t want to chase
Fear of rejection / annoying “We teach consultative selling — more about helping people plan, not convincing
7 people to buy
others them to buy something.”
something."
"I'm already too busy “That’s totally fine. Many successful agents start part-time and transition once
8 Time constraint
with my current job." they see results.”
“Everyone has that fear — but what if you succeed beyond what you imagine?
9 "What if I fail?" Fear of failure
We’re here to guide you through.”
"I don’t have startup
“There’s minimal cost to start, and the potential ROI is massive. We’ll help you
10 capital or budget to Financial limitation
budget your early efforts.”
join."
"I’ve tried this before “That’s valid. But maybe the environment or support system was different. We
11 Past disappointment
and didn’t succeed." focus heavily on mentorship here.”
"People don’t trust “That’s why we emphasize education and integrity. We want our agents to be
12 Reputation of industry
insurance agents." respected financial professionals.”
"What if I don’t meet my “Targets are flexible at the start. Our focus is to build your skill set and confidence
13 Performance pressure
targets?" first.”
"I don’t want to attend
“Our training is practical and supportive. We respect your time and design it
14 lots of trainings or Time/energy concern
around your availability.”
meetings."
"My spouse/family “I understand. Would you be open to having your spouse join our info session so
15 Lack of emotional support
won’t support this." they understand the value?”
“It’s performance-based, but you’re building your own business with unlimited
16 "Is this job secure?" Job security fear
potential. We help you build stability.”
"I’m too old to start over “We’ve had people in their 50s and 60s succeed. Maturity and life experience are
17 Age-related insecurity
in a new career." powerful assets here.”
"I don’t want to push
“That’s why we only offer Shariah-compliant solutions with real value. You help
18 products I don’t believe Ethical concern
people protect their future.”
in."
"It’s not the right time “I hear you. May I keep in touch and reach out again in a couple of months to
19 Avoidance / hesitation
now." revisit?”
“I don’t want to be tied Pressure from performance “Targets are there to guide progress, not punish performance. We help you build
20
to targets or KPIs.” metrics achievable milestones at your own pace.”
“Is this really sustainable Doubt about long-term “We’re not offering a side hustle — this is a professional career path with long-
21
long-term?” viability term income and growth potential.”
“I’m still exploring other “That’s understandable. Would you be open to learning more so you can compare
22 Lack of clarity / commitment
career options.” options with better perspective?”
“What makes this
“Great question. Our support system, ethical approach, and personal
23 different from other Comparison doubt
development culture are what set us apart.”
insurance companies?”
“I heard agents don’t
“Like any business, it takes time to grow. But with our mentorship and proven
24 earn much in the Fear of low initial income
system, you’ll avoid costly trial-and-error.”
beginning.”
“I’m not ready to leave Psychological resistance to “Most breakthroughs happen outside of comfort zones. We’ll guide you step-by-
25
my comfort zone.” change step so it doesn’t feel overwhelming.”
“I’ve been approached
“Totally fair. I’m not here to pressure — just to see if this might genuinely align
26 too many times about Recruitment fatigue
with your goals or values.”
this.”
“My family says this is External pressure or “That’s a common misconception. Would you be open to seeing real success
27
not a real job.” judgment stories from family people like yourself?”
“I prefer something with “Understandable — but let me show you how many of our agents now out-earn
28 Financial stability desire
a fixed salary.” their previous fixed salaries, with time freedom.”
“Isn’t this just like any “What if it’s the only side hustle that grows into a legacy career? We’re here to
29 Doubting seriousness
other side hustle?” help you make that possible.”
“I’m afraid people will “That fear is real — and you’re not alone. We teach you how to handle
30 Fear of rejection
reject me.” conversations so rejection doesn’t feel personal.”
“I don’t want to post on Discomfort with personal “No problem. Social media is optional. There are many offline and relationship-
31
social media.” branding based ways to grow in this business.”
“I have young kids, I
“That’s exactly why many parents choose this career — flexible schedule and
32 can’t be away too Work-life balance concern
ability to work from anywhere.”
much.”
“I don’t want to recruit Misunderstanding of business “Recruitment is optional. You can focus on building a solid client base and income
33
people.” model just from serving people.”
“Is this job just about
Concern about exhausting “Not at all — we teach you how to reach new markets professionally, without
34 selling to friends and
warm market relying on friends or relatives.”
family?”
“Do I have to pay to “No big capital needed. Just basic tools for licensing and training. We’ll walk you
35 Worry about upfront costs
join?” through it transparently.”
“I don’t have insurance “That’s actually a great place to start — once you see the value personally, it’s
36 Feeling unqualified
myself.” easier to share it authentically.”
“This sounds too good to “Healthy skepticism is good. Would you like to meet one of our agents who
37 Skepticism
be true.” started where you are and now thrives?”
“I don't like talking about “That’s very common — and we actually help you shift into a mindset of service,
38 Money mindset block
money with people.” not selling.”
“I need to think about it “Of course. Is it okay if I check back in a few days to hear your thoughts or answer
39 Buying time / polite rejection
first.” questions that may come up?”
