Virtual Assistant (2023/03/01 11:21:49): Please confirm if you are the licence
holder/applicant by clicking one of the following options:
You (2023/03/01 11:21:52): Yes
Virtual Assistant (2023/03/01 11:21:52): In order for the advisor to assist you
further, can you please provide the following information. Please type your
response:
Virtual Assistant (2023/03/01 11:21:52): Please enter your Driving Licence Number:
(If not known please type N/A)
You (2023/03/01 11:22:28): AMIRO60438M99NJ 15
Virtual Assistant (2023/03/01 11:22:28): Your full name (including any middle
names):
You (2023/03/01 11:22:44): AMIRONESEI MARICEL
Virtual Assistant (2023/03/01 11:22:44): Your date of birth:
You (2023/03/01 11:23:09): 03 04 1968
Virtual Assistant (2023/03/01 11:23:09): Your current address in full (including
postcode):
You (2023/03/01 11:23:44): 14 LAUREL ROAD WR40LL
Virtual Assistant (2023/03/01 11:23:44): Your previous address in full (including
postcode):
If not applicable, please type N/A:
You (2023/03/01 11:24:58): 18 HOSKYNS AVENUE WR40LL
Virtual Assistant (2023/03/01 11:24:58): Which application you were attempting to
complete:
You (2023/03/01 11:25:41): CHANGE ADRESS
Virtual Assistant (2023/03/01 11:25:41): Please also confirm your enquiry in full:
You (2023/03/01 11:26:13): Change the address on your driving licence
Virtual Assistant (2023/03/01 11:26:14): Chat summary:
Virtual Assistant (2023/03/01 11:26:14): Licence Holder/Applicant: Yes
Virtual Assistant (2023/03/01 11:26:14): Driving Licence Number: AMIRO60438M99NJ 15
Virtual Assistant (2023/03/01 11:26:14): Full Name: AMIRONESEI MARICEL
Virtual Assistant (2023/03/01 11:26:14): Date of Birth: 03 04 1968
Virtual Assistant (2023/03/01 11:26:14): Current Full Address: 14 LAUREL ROAD
WR40LL
Virtual Assistant (2023/03/01 11:26:14): Previous Full Address: 18 HOSKYNS AVENUE
WR40LL
Virtual Assistant (2023/03/01 11:26:14): Enquiry: Change the address on your
driving licence
Virtual Assistant (2023/03/01 11:26:14): Application: CHANGE ADRESS
Virtual Assistant (2023/03/01 11:26:14): Thank you, you've been added to a queue.
Virtual Assistant (2023/03/01 11:26:14): You will not receive any further messages
until an advisor becomes available. There may be a short wait.
Agent (NaN/aN/aN aN:aN:aN): Good morning, you’re through to Amber.
Please give me a moment while I read through the chat details.
Agent (NaN/aN/aN aN:aN:aN): What error message did you receive?
You (NaN/aN/aN aN:aN:aN): hello, I received the error that the permit number is
not correct
You (NaN/aN/aN aN:aN:aN): I tried several times, I wrote it correctly but it
still doesn't work
Agent (NaN/aN/aN aN:aN:aN): The driver number you have provided above is incorrect.
Can you reconfirm your driving licence number please?
You (NaN/aN/aN aN:aN:aN): AMIRO604038M99NJ 15
Agent (NaN/aN/aN aN:aN:aN): That licence number matches my system.
I’ve checked your driving licence record and there’s nothing there which would stop
you applying online. You should apply again double checking your details when you
enter them, if you continue to have this message you’ll need to apply by post
instead.
You (NaN/aN/aN aN:aN:aN): OK,THANK YOU VERY MUCH FOR YOUR HELP
You (NaN/aN/aN aN:aN:aN): HAVE A GOOD DAY
Agent (NaN/aN/aN aN:aN:aN): You're welcome. Thank you for your enquiry and have a
lovely day.
Goodbye.
You can save this chat at any time by clicking the save button in the top left-hand
corner of the chat. On some devices this option will only appear when the chat has
ended.
