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Former Member
Mar 20, 2014 at 02:44 PM

sap vim workflow

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Hi,

I have an issue with VIM(Vendor invoice management) work flow. Some of document processing(DP) numbers are
processed and in the report showing as awaiting for approval. But those documents are not there in the approver inbox.
and one more document is showing as indexed but that document also not there in the current agent inbox for modify or
process further. Could you please help where can we find those documents, because nobody had the document, so
nobody can make changes or approve.

Regards,

Prabodh.

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SAP Business Workflow

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Ronen Weisz
Mar 20, 2014 at 09:37 PM

Try using transaction SWI6 to see if there is a workflow for the documents and who has the workitem.
0
also check transaction SWI2_DIAG for workflows with errors or SWU2 for errors in the RFC.

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Rick Bakker
Mar 21, 2014 at 12:05 AM

Hello,
0
Look in SWI1 for the workflow log and you will see which inbox it did go to.

regards

Rick Bakker

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 6 comments

Former Member Mar 25, 2014 at 06:43 AM

Hi,

Yes, workflow user mean WF-BATCH. Our problem is where we can find the missing work item ID(document). I mean in which user inbox. So
that the user can process further.

Regards,

Prabodh.
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Former Member
Mar 25, 2014 at 04:24 PM

Hi,
0
You can try to press dashboard button (from vim analytics) and check the process history. You should see
there the current approver.

If not, maybe you can try to see in document view of vim analytics the current OT user, and then look in
COA (/OPT/VIM_7CX1) for the real user.

And if you are really in a hurry, you can use SWIA and forward the WI to another user.

Best regards,

Guillermo

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Former Member
Jun 06, 2014 at 01:03 PM

0 Hi Prabodha,

Is your issue resolved? In case of VIM, if none of the approvers have the work item, you should check the
below things in system

1- Approver Roles

2- Run buffering transaction SWU_OBUF

If these things do not help then restart the workflows using program ZFI_VIM03_RESTART_APPROVAL

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 2 comments

Vengatesh Babu Apr 04, 2015 at 08:38 AM

Hi Prabodha Rao,
Based on the above discussion i would like to know the Open text version and the service pack level that you are using.

We have also faced the same issue in Version 6.0 where in the workflow will be approved by coder or any other approver but workflow will
not be reaching next level of invoice approval..

Generally this is caused since the workflow is not synced properly with VIM_ANALYTICS report, What i would suggest you as workaround is
to follow the below,

1. Check the sync job that is available in /OPT/VIM_ANALYTICS report. Also check the job log and check whether variant is maintained
correctly. If it is still maintained correctly and workflow is not reaching approver then follow the below.
2. Perform SWU_OBUF and refresh the workflow buffer,
3. Once the step 2 is completed go to /OPT/VIM/ANALYTICS report and press Sync button [green colored button] available at the top
of the screen.
4. Once the step 3 is completed , try executing the report and check whether the status of the DP is changed or the workflow has
reached to next level of approval.

We have faced this issue and we have been following the above 4 steps as workaround as of now.

Kindly let me know if you were able to resolve the reported issue.

Thanks.

Regards,

Vengatesh Babu

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Kolli Durvasulu
Sep 16, 2019 at 01:48 PM

hi anybody can help VIM work place stuck invoice to GR not done but GR available in the system
0

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Dwi Setyono
Nov 07, 2019 at 10:13 AM

Hi All,
0
 I had same issue, after role 1 approve to role 2 , current role and current agent is empty, I was try
SWU_OBUF and sync at VIM Analytics but there is no changes at DP number.

Regards,

Wicak

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