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Resume Deepak Singh

Deepak Singh is an experienced professional with over 15 years in the telecom and ISP sectors, currently serving as Circle Operation Head at Ast Telecom Solar. His expertise includes operations and maintenance management, customer relations, and technical implementation, with a strong focus on uptime management and cost optimization. He holds a diploma in Electrical Engineering and has received multiple awards for performance excellence in his field.

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0% found this document useful (0 votes)
213 views4 pages

Resume Deepak Singh

Deepak Singh is an experienced professional with over 15 years in the telecom and ISP sectors, currently serving as Circle Operation Head at Ast Telecom Solar. His expertise includes operations and maintenance management, customer relations, and technical implementation, with a strong focus on uptime management and cost optimization. He holds a diploma in Electrical Engineering and has received multiple awards for performance excellence in his field.

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deepaksingh
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CURRICULUM VITAE

Diploma in Electrical Engineering Backed With 15+ Years of Experience in Telecom / ISP
Company

Deepak Singh
Contact Details:
Cell Phone Number : +919838399996, +919519645559
E-Mail ID : deepaksingh.singh979@[Link]
Present Address : House No: 1/1012, Vishalkhand-1 ,Gomti Nagar, Lucknow,Pin-226010
Permanent Address : S/o Sh. Om Prakash Singh, Village & PO Puhpi, Bikapur, Distt. Faizabad,
UP - 224204
_________________________________________________________________________
Carrier objective:
Challenging assignments with responsibilities of higher order involving management. Planning,
Scheduling, Coordinating, controlling & Implementation of Technical work in Telecom sector.

Summary of skills:
• Analytical and Managerial.
• Planning and organizing.
• Negotiation and persuasion.
• Team Management.
• Multitasking.

Significant strength:
• Disciplined, pragmatist and a good team player.
• Self-motivated with positive mental attitude and high energy level.
• Ability to learn and grasp quick and competence to apply what is learnt.
• Willingness to share more responsibility in a challenging work environment.
• Ability to establish healthy relationship with customers.

Presently working in Ast Telecom Solar private limited from Aug’17 to till dated.
Role : Circle Operation Head
Duration : August 2017 to till dated.
Location : Lucknow (Uttar Pradesh-East)

• O&M of 1500+ Sites with including KPI NWA, Cost Optimization by infra-Infusion like
Solar Sites, BB Enhancement.
• Monthly PM of all equipment DG,SMPS, Battery bank and Solar sites.
• Customers meet with Airtel,VI/BSNL and JIO and on weekly/monthly basis for SLA
improvement.
• ESH campaign to ensure Zero Fatal/Zero fire.
• CM TT reduction with the rectification of open faults.
• To reduce the ELC deviation equipment replacement for Opex cost reduction.
• Monitoring of Alarms ,Solar sites, SMPS by using , Smart towers,AST portal.
• Deployment of Li-ion BB for enhanced performance and for environmental goodness.
• Reduction of DG breakdown with the regular meeting with M&M to process schedule
overhauling.
• Monthly review with SME partners like Exide, Amara raja, Delta,VNT.
• Fault analysis on daily basis to maintain the desires NWA.
• Energy savings by using tools like applied energy noc.
• Material RECO on every 2 weeks to reduce gap of material movement.
• Conversion of DG-NDG & NDG-DG based on customer requirements & our analysis.
• To ensure effective use of refurbished materials.
• Managed 6 Cluster in charge 45 technicians along with 4 SME & 4 circle staff.

Worked at Ascend Telecom (A telecom infrastructure provider company) from March’15 to


04-Aug-17.

Role : O&M Coordinator


Duration : March-2015 to Aug-2017
Location : Lucknow (Uttar Pradesh-East)

Job profile as Circle O&M Coordinator includes:


• Uptime Management – Identifying chronic outage sites and preparing action plan to mitigate
outage with support of field staff.
• Validation of Outages, generating TT Numbers & Reconciliation & Outage sign off with
customers.
• Coordination with O&M vendors for service of utilities.
• Coordination with field staff, assigning them daily tasks.
• Leading BSNL OMCR-North Region, comprising 05 circles.
• Implementing PM programs to improve the efficiency of the equipment’s at site.
• Ensuring DG Automations and Alarms Functionality.
• Plan & Control Spares and Accessories for the optimum utilization.
• Regular meetings with customers to review performance and ensure customer satisfaction.
• Review performance of Cluster engineers/ technicians on fortnightly/monthly basis.
• Planning for site infra upgradations/replacement requirements.
Worked at M/s Vikas Constructions Pvt Ltd (Taking Care outsourced O&M of BSNL Sites)

Role : Operation & Maintenance District Engineer


Duration : March-13 to Feb-2015
Location : Shahjahanpur, UP-East.

Job profile as O&M District Engineer includes:


• Uptime Management – to ensure uptime of sites as per SLA
• Reconciliation of outages with BSNL Staff.
• Driving PM activities of sites to prevent outages & breakdowns.
• Handling field technicians and assigning them tasks on daily basis.
• Ensuring optimum use of Grid Power and Fuel.
• To ensure rectification of faults within agreed SLA.
• Submission and reconciliation of Energy as well as O&M Service invoices, persuasion with BSNL staff
for timely processing / payment of invoices.
• Diesel filling management.

Worked at Indus Towers Ltd as Field Support Engineer (FSE) from Jul’09 to Dec’12

Role : Field Support Engineer (FSE)


Duration : Jul’09 to Dec’12
Location : Bhadohi, UP-East.

Job profile as Field Support Engineer includes:


Highlights: Awarded by COO for consistent best uptime performance during FY12 in respective cluster.
• Uptime Management – to ensure uptime of sites as per SLA
• Identifying frequent failing sites and corrective actions.
• Tracking Power & Fuel Consumption of respective sites.
• To ensure maximum use of Grid EB Supply. Persuasion from rural feeder to urban feeder.
• To bring down energy expenses by ensuring optimum use of EB, Battery Bank and DG.
• Coordination with O&M Vendors for ensuring timely prevent maintenance of DG Sets, PIU, SMPS, Air
conditioners, Equipment Earthing etc.
• Installations & Commissioning of Passive Infra Equipment like Power Plant, BB, PIU, Servo, AMF Panel,
DG etc.
• Analyzing RCA of site faults, taking corrective actions to prevent breakdowns.
• Escalating critical issues/faults/Estate Issues to higher management for early resolution.
• Ensuring DG Automations and Alarms Functionality.
• Training / Development of field technicians.
• Tracking of services carried out by SME vendors and prepare MIS for the same.
• Providing Basic Support to Customer BSS Engineers.
• Partial involvement in daily O&M activities of FM Team.
• To ensure termination & functionality of passive infra alarms.
• To raise trouble tickets for equipment faults with respective vendors/OEM.
• To ensure optimum spares utilization on sites.
• Validation of O&M Vendors FSR.
• Collections, submission and payment of Electricity bills and liaison with SEB officials for rectification
of bills/EB line faults.
• Ensuring general site hygiene.
• Safety briefings to TSP/Tower Vendors and adhering the same.

• Training Attended:

• Passive infra equipment’s training like DG,SMPS,BB/Solar solutions.


• Fire Safety training.
• ESH Training.
• CTOC Training.
• Clarity (Various functions like Planned Events, Fault Management, Service Orders etc.)

• Appreciation Certificate:

• Received best consistence performance award from indus towers between 2011-2012.
• Received appreciation certificate from Airtel to maintain 100% NWA during Ayodhya Ram
Mandir inauguration.
• Received appreciation from VI,JIO, BSNL to maintain 100% NWA during Ayodhya Ram Mandir
inauguration.

Academics:
• Diploma in Electrical Engineering.

Computer knowledge:
• Windows, Microsoft Office, Internet

Personal details:
Father's name : Sh. Om Prakash Singh
Date of birth : 11-Oct-1988
Marital Status : Married
Nationality : Indian
Language known : Hindi, English

Declaration:
I hereby declare that the details mentioned in my resume are very much true and to
the best of my knowledge.

Date:………………. Deepak Singh

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