ANANDHARAJ A
20, Periya Salai,
Ponniamman Medu,
Chennai – 600110
[Link]@[Link]
+9186678 48409
Summary:
Have 6+ years of progressive experience working in facility services, Proficient in overseeing operations
and achieving set goals, understanding marketplace needs and strategies needed in Facility Services. Effective
skills in payroll planning and scheduling. Successful track record of controlling store expenses to maximize
profitability.
PROFESSIONAL SKILLS
Demonstrated ability to motivate and lead employees.
Proven ability to hire, select and train the right candidates.
Excellent communication skills.
Exposure to handling downline people from various states and cultures
Results-driven approach.
Good organizational skills and the ability to multitask.
Able to meet retail sales goals.
Good in providing hospitality for foreign delicate.
PROFESSIONAL EXPERIENCE (in chronological order)
April 2021 – October 2023
Territory Manager – SYNERGY FACILITY SERVICE, Chennai
• A Centre point of contact for all client locations representing the Company.
• Responsible for day-to-day operations of all locations.
• Monitor and analyses the daily deployment of Agreed VS Actuals.
• Ensure timely supply of materials/consumables and manage inventory.
• Ensure appropriate use age of equipment with proper proactive maintenance.
• Manage accurate attendance is shared on time and process of PO and billing is done timely.
• Ensure timely submission of invoices.
• Ensure accounts realisation as per the agreed credit period.
• Training and deployment of employees.
• Statutory / compliance requirements of sites/locations are met.
• Report any deviation/incident immediately with a rectification/mitigation plan.
• Identify and explore new ways of saving cost and energy – propose accordingly.
• To ensure effective adherence to digitalisation and automation – Face recognized attendance /
Green checklist & other IT modules.
• Responsible for all site-related audit requirements
• Collecting MMR of all locations.
Manage Self:
• Self-disciplined, open to learning and ensuring top-to-the-bottom transition of knowledge
• Keeping a check on the changing business goals and creating strategies to align business targets
accordingly
• Manages time effectively and prioritises urgency and importance
Strategic Thinking (Planning and Forecasting):
• Develop, plan and implement commercial plans and strategies.
• Supports planning process, forecasting future demand and requirements.
• Manage and track expenditures, financial goals and budgets.
Client Management:
• Interacts with clients regularly to build strong relationships
• Establish and manage long-term relationships with stakeholders
• Relationship Building & Networking
• Maintain appropriate internal and external network
January 2020 – March 2021
Operation Manager – SYNERGY FACILITY SERVICE, Chennai
• Managing Client Retention, Relationship Management and Business Growth.
• To Meet and build a strong relationship between Clients and Synergy for Contract
Management/Contract Retention.
• Take care of Process Improvement.
• Analyse data to develop trends and insights that will drive continuous improvement across sites
• Lead all employee selection and make sure attrition is under 10% all the time.
• Leads, develops and fosters a culture of high performance and encourages SFS’s core values
• Sets clear goals, and objectives and leads by example
• Managing recognition, discipline and performance management of the teams across sites.
• Maintaining a training calendar for technical and housekeeping staff and submitting a monthly
completion report.
January 2017 – December 2019
Asst Operation Manager – SYNERGY FACILITY SERVICE, Chennai
• Responsible for the facility services of a large Manufacturing unit covering 50 acres of area.
• Responsible for the Cleaning and maintenance of the client’s Guest house.
• Managing Housekeeping team comprising 100+ people.
• Responsible for the managing servicing team at the Staff canteen.
• Inspect the facility service operations regularly.
• Ensuring daily plans, attendance and completion reports from facility managers and supervisors
of each unit.
• Creating backup plans for manpower replacements.
• Ensuring good hospitality for Korean and Japanese delicate.
• Collecting and maintaining the planning reports, attendance and relievers reports daily.
• Collecting and maintaining the deep cleaning reports, A/C cleaning and ATM cleaning weekly.
• In charge of controlling the Travel allowance of relievers.
• In charge of the boarding process of facility services for a new branch or ATM.
• Taking care of R & M (Repair & Maintenance) works.
• Taking reports of the finished job.
EDUCATION
2000-2003 B, Sc Visual Communication- St. Thomas college of arts & science- Chennai
1998-2000 [Link] M.F.S.D Hr. Sec. School-Chennai
Personal details:
Father’s Name : Mr. Arumugam R
Date of Birth : 1st September 1981
Language Known : Tamil, English & Hindi
Sex : Male
Marital Status : Married
Interests : Music, Films & Books
I hereby declare that the information given above is true to the best of my knowledge.
Place: Chennai
Date:
(ANANDHARAJ A)
