Dell PowerEdge R350
Technical Guide
Regulatory Model: E77S
Regulatory Type: E77S001
February 2023
Rev. A05
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid
the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
© 2021 - 2022 Dell Inc. or its subsidiaries. All rights reserved. Dell Technologies, Dell, and other trademarks are trademarks of Dell Inc. or its
subsidiaries. Other trademarks may be trademarks of their respective owners.
Contents
Chapter 1: System overview.......................................................................................................... 6
Key workloads...................................................................................................................................................................... 6
New technologies................................................................................................................................................................ 6
Chapter 2: System features and generational comparison............................................................. 8
Chapter 3: Chassis views and features.........................................................................................10
Chassis views......................................................................................................................................................................10
Front view of the system........................................................................................................................................... 10
Rear view of the system............................................................................................................................................. 11
Inside the system......................................................................................................................................................... 12
Quick Resource Locator............................................................................................................................................. 13
Chapter 4: Processor................................................................................................................... 14
Processor features ........................................................................................................................................................... 14
Supported processors................................................................................................................................................. 14
Chapter 5: Memory subsystem.................................................................................................... 16
Supported memory............................................................................................................................................................ 16
Memory speed.................................................................................................................................................................... 16
Chapter 6: Storage...................................................................................................................... 17
Storage controllers............................................................................................................................................................ 17
Storage controller feature matrix............................................................................................................................. 17
Internal storage configuration...................................................................................................................................19
Server storage controllers User Guide....................................................................................................................19
IDSDM............................................................................................................................................................................. 19
Internal USB..................................................................................................................................................................20
RAID - Redundant Array of Independent Disks....................................................................................................20
Datasheets and PERC performance scaling decks............................................................................................. 20
Boot Optimized Storage Solution.............................................................................................................................21
Supported Drives...............................................................................................................................................................22
External Storage................................................................................................................................................................ 23
Chapter 7: Networking................................................................................................................ 24
Overview............................................................................................................................................................................. 24
Chapter 8: Expansion cards and expansion card risers................................................................. 25
Expansion card installation guidelines.......................................................................................................................... 25
Chapter 9: Power, thermal, and acoustics................................................................................... 28
Power................................................................................................................................................................................... 28
Thermal design...................................................................................................................................................................29
Contents 3
PowerEdge R350 acoustics............................................................................................................................................30
Acoustical performance.............................................................................................................................................. 31
Chapter 10: Rack, rails, and cable management........................................................................... 33
Rack Rails............................................................................................................................................................................ 33
Chapter 11: Supported operating systems....................................................................................39
Chapter 12: Dell EMC OpenManage systems management........................................................... 40
Server and Chassis Managers.........................................................................................................................................41
Dell EMC consoles............................................................................................................................................................. 41
Automation Enablers......................................................................................................................................................... 41
Integration with third-party consoles............................................................................................................................41
Connections for third-party consoles........................................................................................................................... 41
Dell EMC Update Utilities.................................................................................................................................................41
Dell resources......................................................................................................................................................................41
Chapter 13: Dell Technologies Services .......................................................................................43
Dell EMC ProDeploy Enterprise Suite ......................................................................................................................... 43
Dell EMC ProDeploy Plus...........................................................................................................................................44
Dell EMC ProDeploy....................................................................................................................................................44
Basic Deployment........................................................................................................................................................ 44
Dell EMC ProDeploy for HPC................................................................................................................................... 44
Dell EMC Server Configuration Services...............................................................................................................45
Dell EMC Residency Services...................................................................................................................................45
Dell EMC Data Migration Service..................................................................................................................................45
Dell EMC ProSupport Enterprise Suite........................................................................................................................ 45
Dell EMC ProSupport Plus for Enterprise................................................................................................................... 46
Dell EMC ProSupport for Enterprise............................................................................................................................ 46
Dell EMC ProSupport One for Data Center................................................................................................................ 47
ProSupport for HPC......................................................................................................................................................... 47
Support Technologies.......................................................................................................................................................47
Services for Data Security.............................................................................................................................................. 48
Dell Technologies Education Services..........................................................................................................................49
Dell Technologies Consulting Services.........................................................................................................................49
Dell EMC Remote Consulting Services.................................................................................................................. 49
Dell EMC Managed Services.......................................................................................................................................... 49
Chapter 14: Appendix A. Additional specifications....................................................................... 50
Chassis dimensions........................................................................................................................................................... 50
Chassis weight....................................................................................................................................................................51
NIC port specifications..................................................................................................................................................... 51
Video specifications...........................................................................................................................................................51
USB Ports........................................................................................................................................................................... 52
Power Supply Units.......................................................................................................................................................... 52
Environmental specifications..........................................................................................................................................53
Thermal restrictions.................................................................................................................................................... 54
Chapter 15: Appendix B. Standards compliance........................................................................... 55
4 Contents
Chapter 16: Appendix C Additional resources...............................................................................56
Contents 5
1
System overview
The Dell EMC™ PowerEdge™ R350 is Dell's latest 1-socket, 1U rack server that is designed to run complex workloads using
highly scalable memory, and network options. The system features the one Intel ® Xeon Scalable Processor up to 4 DIMMs, PCI
Express ® (PCIe) 4.0 enabled expansion cards.
Key capabilities:
● One Intel® Xeon® E-2300 series processor with up to 8 cores per processor
● Four DDR4 DIMM slots, supports UDIMM 128 GB max, speeds up to 3200 MT/s
● Two redundant Hot-plug AC or DC power supply units
● Up to 8 x 2.5-inch or 4 x 3.5-inch SAS/SATA HDD/SSD drives
● Internal Boot: IDSDM or internal USB board
● iDRAC9 with lifecycle controller: Express, Enterprise, Datacenter, and OpenManage Enterprise advanced feature
● Rear access hot-plug BOSS-S2
● Onboard LOM 1 GbE x2
● RAID: PERC 10.5 and PERC 11 SW and HW RAID, and internal PERC
● PCI Express® (PCIe) 4.0 expansion slots
Topics:
• Key workloads
• New technologies
Key workloads
PowerEdge R350 is versatile enough to address many customer segments and workloads affordably, that includes:
● SMB and ROBO: Data consolidation, file/print services, mail/messaging services, other collaboration and productivity
applications, point of sale and web serving.
New technologies
Table 1. New technologies
Technology Detailed Description
Intel ® Xeon E-2300 series processors ● Core count: Up to 8 cores per processor
Memory ● 4 DDR4 DIMM slot, supports UDIMM 128 GB max, speeds
up to 3200 MT/s
● Supports unregistered ECC DDR4 DIMMs only
Flex IO ● Broadcom 5720 Dual port 1GbE
● USB 3.0 x1, USB 2.0 x2 and VGA port
● Serial port
PCIe 3 x PCIe Gen4 slots
Chipset (CHPST) Intel C256 chipset
Dedicated PERC Internal controllers:
● H355
● H345
● HBA355i
6 System overview
Table 1. New technologies (continued)
Technology Detailed Description
● H755
External controllers:
● HBA355e
Power Supplies ● 600 W Platinum 100-240 V AC or 240 V DC redundant, hot
swap
● 700 W Titanium 200-240 V AC or 240 V DC redundant,
hot swap
System overview 7
2
System features and generational
comparison
The following table shows the comparison between the PowerEdge R350 with the PowerEdge R340.
Table 2. Features comparison
Feature PowerEdge R350 PowerEdge R340
Processor One Intel Xeon E-2300 series processors Coffee Lake-S E3-1200 V6 series.
with up to 8 cores or one Intel Pentium Pentium and celeron up to 95 W
processor with up to 2 cores
Memory 4 DDR4 DIMM slot, supports UDIMM 128 DDR4 up to 2666 MT/s, memory
GB max, speeds up to 3200 MT/s support 8,16 GB DDR4 UDIMMs
Supports unregistered ECC DDR4
DIMMs only
Storage drives ● Up to 4 x 3.5-inch SAS/SATA (HDD/ ● Up to 8 x 2.5-inch hot-plug SAS/
SSD) SATA (SSD)
● Up to 8 x 2.5-inch SAS/SATA (HDD/ ● Up to 4 x 3.5-inch hot-plug SAS/
SSD) SATA (SSD)
● Max 80TB for 4 HDD configurations
Storage controllers Internal Controllers Internal Controllers
● PERC H355, PERC H355f, PERC ● PERC H330, H730p, HBA330
H345, PERC H755, PERC H755f,
HBA355i, PERC H345f, HBA355f External Controllers
External Controllers ● 12Gbps SAS HBA
● HBA355e Software RAID
Software RAID ● S140
● S150
PCIe slots 3 x PCIe Gen4 slots 2 x PCIe Gen3 slots
● 1x8 Gen4 (x16 connector) low profile, ● 1x8 Gen4 (x16 connector) low
half length profile/Full-height, half length
● 1x8 Gen4 (x8 connector) low profile, ● 1x8 Gen4 (x8 connector) low profile,
half length half length
● 1x4 Gen4 (x8 connector) for
dedicated PERC only
Embedded NIC (LOM) 2 x 1GbE LOM 2 x 1GbE LOM
USB ports Front Ports Front Ports
● 1 x iDRAC Direct (Micro-AB USB) ● 2 x USB 2.0
port
Rear Ports
● 1 x USB 2.0
● 2 x USB 3.0
Rear Ports
Internal Ports
● 1 x USB 2.0
● 1 x USB 3.0 ● 1 x USB 3.0
8 System features and generational comparison
Table 2. Features comparison (continued)
Feature PowerEdge R350 PowerEdge R340
Internal Ports
● 1 x USB 3.0 (Optional)
Rack height 1U 1U
Power supplies ● 600 W Platinum 100-240 V AC or Single or dual 350 W or 550 W hot-
240 V DC redundant, hot swap plug redundant platinum power supplies
● 700 W Titanium 200-240 V AC or (100–240 V AC)
240 V DC redundant, hot swap
Embedded management ● iDRAC9 ● iDRAC Direct
● iDRAC Direct ● iDRAC RESTful API with Redfish
● iDRAC Service Module ● iDRAC9 Enterprise
● iDRAC RESTful API with Redfish
Front IO ● Power button w/LED x1 ● Power button w/LED x1
● ID button w/LED x1 ● ID button w/LED x1
● USB 2.0 x1 ● USB 2.0 x1
● iDRAC MGMT USB x1 ● iDRAC MGMT USB x1
● System Status LED x1 ● System Status LED x1
System features and generational comparison 9
3
Chassis views and features
Topics:
• Chassis views
Chassis views
Front view of the system
Figure 1. Front view of 8 x 2.5-inch drive system
Table 3. Features available on the front of the system
Item Ports, panels, and slots
1 Left control panel
2 Drive
3 Right control panel
4 Information tag
Figure 2. Front view of 4 x 3.5-inch drive system
10 Chassis views and features
Table 4. Features available on the front of the system
Item Ports, panels, and slots
1 Left control panel
2 ODD
3 Drive
4 Right control panel
5 Information tag
For more information about the ports, see the www.dell.com/poweredgemanuals section.
Rear view of the system
Figure 3. Rear view of the system 8 x 3.5-inch
Table 5. Rear view of the system ports
Item Ports, panels, or slots
1 Serial connector
2 Ethernet ports
3 PCIe expansion card slot 1
4 PCIe expansion card slot 2
5 BOSS riser slots
6 Power supply unit (PSU 2)
7 Power supply unit (PSU 1)
8 System ID button
9 CMA jack
10 USB 3.2 Gen 1 port
11 USB 2.0 port
12 iDRAC ethernet port
13 VGA port
Chassis views and features 11
Inside the system
Figure 4. Inside the system
1. ODD 2. Drive backplane
3. Intrusion switch 4. Power interposer board
5. Butterfly riser 6. BOSS module
7. PSU 1 and PSU 2 8. Heat sink
9. System board 10. Fan
11. fPERC module 12. Information tag
12 Chassis views and features
Quick Resource Locator
Figure 5. Quick Resource Locator for R350
Chassis views and features 13
4
Processor
Topics:
• Processor features
Processor features
The following lists the features and functions that are in the upcoming Intel ® Xeon E-2300 series processor offering:
● As an entry level server - Small businesses require reliability and security to support their critical business and customer data
needs
● As an edge device or appliance - Edge servers or appliances with energy efficiency and performance at entry level prices
● As a secure cloud server - Protect the most sensitive portions of a workload or service with hardware-enhanced security
Supported processors
Table 6. Processor BIN stack
Processo Clock Speed Cache (M) Cores Threads Turbo Memory Memory TDP
r (GHz) Speed Capacity
(MT/s)
E-2388G 3.2 16 8 16 Turbo 3200 128 GB 95 W
E-2378G 2.8 16 8 16 Turbo 3200 128 GB 80 W
E-2386G 3.5 12 6 12 Turbo 3200 128 GB 95 W
E-2378 2.6 16 8 16 Turbo 3200 128 GB 65 W
E-2374G 3.7 8 4 8 Turbo 3200 128 GB 80 W
E-2356G 3.2 12 6 12 Turbo 3200 128 GB 80 W
E-2336 2.9 12 6 12 Turbo 3200 128 GB 65 W
E-2334 3.4 8 4 8 Turbo 3200 128 GB 65 W
E-2324G 3.1 8 4 4 Turbo 3200 128 GB 65 W
E-2314 2.8 8 4 4 Turbo 3200 128 GB 65 W
G6505 4.2 4 2 4 No Turbo 2666 128 GB 58 W
G6405T 3.5 4 2 4 No Turbo 2666 128 GB 35 W
NOTE: Graphics is not supported with E2300 series processors and cannot be enabled on Dell servers due to restriction in
the chipset.
14 Processor
NOTE: Hyper-Threading is enabled by default on all Intel Xeon E-2300 series processors.
Processor 15
5
Memory subsystem
The PowerEdge R350 supports up to 4 DDR4 DIMM slot, with up to 128 GB of memory and speeds of up to 3200 MT/s.
The PowerEdge R350 supports unregistered DIMMs (UDIMMs) only.
Topics:
• Supported memory
• Memory speed
Supported memory
Table 7. Memory technology comparison
Feature PowerEdge R350 (DDR4)
DIMM type UDIMM
Transfer speed 2933 MT/s, 2666 MT/s, and 3200 MT/s
Voltage 1.2 V (DDR4)
The following table lists the supported DIMMs for the R350 at launch. For the latest information on supported DIMMS, refer to
the Memory NDA Deck. For information on memory configuration, see the Dell EMC PowerEdge R350 Installation and Service
Manual at www.dell.com/poweredgemanuals.
Memory speed
The table below lists the performance details for R350 based on the quantity and type of DIMMs per memory channel.
Table 8. DIMM performance
DIMM type Rank Capacity DIMM rated voltage and speed DIMMs per Channel
(DPC)
UDIMM 1R 8 GB / 16 GB DDR4 (1.2V), 3200 MT/s 3200 MT/s
2R 32 GB DDR4 (1.2V), 3200 MT/s 3200 MT/s
16 Memory subsystem
6
Storage
Topics:
• Storage controllers
• Supported Drives
• External Storage
Storage controllers
● PowerEdge Hardware RAID controllers (PERC) series 10, 11 are designed for:
○ Enhanced performance
○ Fault tolerance
○ Simplified management of RAID array drives
● PowerEdge controller series 10, 11 support older legacy SAS and SATA drive interfaces
● Dell S150 is software RAID solution for PowerEdge systems.
Table 9. PERC Series controller offerings
Performance Level Controller and Description
Entry S150
Value H355, H345, HBA355 (Internal)
Premium Performance H755
External Controllers HBA355e
NOTE: For more information on the features of the Dell PowerEdge RAID controllers (PERC), Software RAID
controllers, or BOSS card, and on deploying the cards, see the storage controller documentation at www.dell.com/
storagecontrollermanuals.
NOTE: From December 2021, H355 will replace H345 as the entry raid controller. H345 will be deprecated in January 2022.
Storage controller feature matrix
Table 10. Storage controller feature matrix
Model and Interface Support PCI SAS Cach Write Back RAID Max Drive RAID
Form Suppo Connection e Cache Levels Support Support
Factors rt Mem
ory
Size
PowerEdge Server-Storage Controllers (PERC & SAS HBA) Series 11
H755 12 Gb/s SAS PCIe 16 ports- 2 x 8 8 GB Flash- 0,1, 5, 6, 10, 16/controller Hardware
Adapter Gen 4 Internal NV Backed 50, 60 RAID
6 Gb/s SAS/SATA Cache 50 with SAS
Expander
3 Gb/s SAS/SATA
*Platform limit
Gen3 (8 GT/s)
NVMe
Storage 17
Table 10. Storage controller feature matrix (continued)
Model and Interface Support PCI SAS Cach Write Back RAID Max Drive RAID
Form Suppo Connection e Cache Levels Support Support
Factors rt Mem
ory
Size
Gen4 (16 GT/s)
NVMe
H755 Front 12 Gb/s SAS PCIe 16 ports- 2 x 8 8 GB Flash- 0,1, 5, 6, 10, 16/controller Hardware
(SAS/SATA Gen 4 Internal NV Backed 50, 60 RAID
Only) 6 Gb/s SAS/SATA Cache 50 with SAS
Expander
3 Gb/s SAS/SATA
*Platform limit
HBA355i 12 Gb/s SAS PCIe 16 ports- 2 x 8 N/A N/A N/A 16/controller N/A
Adapter Gen 4 Internal
6 Gb/s SAS/SATA 50 with SAS
Expander
3 Gb/s SAS/SATA *Platform limit
HBA355e 12 Gb/s SAS PCIe 16 ports- 4 x 4 N/A N/A N/A 240 N/A
Adapter Gen 4 Internal
6 Gb/s SAS/SATA
3 Gb/s SAS/SATA
H355 12 Gb/s SAS PCIe 16 ports- 2 x 8 N/A N/A 0,1,10 Maximum 32 Hardware
Adapter Gen 4 Internal RAID
6 Gb/s SAS/SATA
H355 Front 12 Gb/s SAS PCIe 16 ports- 2 x 8 N/A N/A 0,1,10 Maximum 32 Hardware
Gen 4 Internal RAID
6 Gb/s SAS/SATA
PowerEdge Server-Storage Controllers (PERC & SAS HBA) Series 10
PERC H345 12 Gb/s SAS PCI- 16 ports- 2 x 8 No No Cache 0,1,1 0 Note 1 Maximum 32 Hardware
Expres Internal Cach RAID, or 32 RAID
6 Gb/s SATA s 3.1 e Non-RAID
HBA - 12 Gb/s SAS PCI- 16 ports- 2 x 8 No No Cache No RAID Maximum 32 No RAID
Internal Expres Internal Cach Pass
6 Gb/s SATA s 3.1 e Through SAS HBA
HBA345 Only
PowerEdge Server-Storage Software RAID
S150 6 Gb/s SATA N/A N/A No No Cache 0,1, 5, 10 Maximum 12 Software
Software Cach SATA RAID -
RAID e Windows
& Linux
(Limited)
Note 2
NOTE:
1. RAID 5/50 removed from entry RAID card
2. SWRAID support for Linux provides a pre-boot configuration utility to configure MDRAID and degraded boot capability.
See User’s Guide for details.
This document is updated as changes happen, so for the latest be sure to bookmark it rather than downloading an offline copy
or refer to the Storage Controller Matrix.
18 Storage
Internal storage configuration
Please see the Factory Configuration Matrix on Sales Portal.
Server storage controllers User Guide
● Server-Storage Controllers User's Guides, click here
IDSDM
The intended use of IDSDM is to support hypervisor boot: a minimal OS that primarily resides in memory and does not depend on
the IDSDM heavily for I/O. Writes, in particular, should be minimized as the SD media can wear out.
The IDSDM card provides the following functions:
● Dual SD interface is maintained in a mirrored configuration (primary and secondary SD).
● Provides full RAID1 functionality.
● Dual SD cards are not required; the module can operate with only one card but will provide no redundancy.
● Enables support for Secure Digital eXtended Capacity (SDXC) cards.
● USB interface to host system.
● I2C interface to host system and onboard EEPROM for out-of-band status reporting.
● Onboard LEDs show status of each SD card.
● A BIOS Setup Redundancy setting supports Mirror Mode or Disabled.
Figure 6. IDSDM card
Figure 7. Artwork on uSD for iDSDM
Storage 19
Figure 8. IDSDM
Internal USB
Figure 9. Internal USB
RAID - Redundant Array of Independent Disks
● Link to Help Me Choose: RAID Configuration here
Datasheets and PERC performance scaling decks
● Resource Page for Server-Storage (Sales Portal) click here
● PERC & SAS HBA Datasheets (To be updated)
20 Storage
Boot Optimized Storage Solution
Boot Optimized Storage Solution (BOSS) is a RAID solution that is designed for boot optimization and provides a separate
RAID/SSD solution allowing customers to maximize server disk slots for data.
Dell provides the following BOSS card for this platform:
● BOSS S2
The HW RAID BOSS-S2 card is a RAID controller with a limited feature set that presents M.2 SATA-only SSDs as either
Non-RAID disks or a single RAID1 volume. BOSS enables support for 240 GB and 480 GB disks from factory installation.
● Hardware: BOSS-S2 controller and carrier (x2)
● Reliability: Enterprise-Class M.2 SATA SSDs
● Supports dual 80 mm, Read Intensive (1DWPD), M.2 devices 240GB/480GB Standard – 960GB/1.9TB QNS
● Accessibility: Rear facing
● Serviceability: Full hot-plug support
● Supports hardware RAID1 and pass-through
● Marvell 88SE9230 SATA RAID controller
● Standard inbox AHCI drivers
● Supports UEFI and legacy boot
● LED for M.2 device
● Controlled firmware upgrade through iDRAC
Figure 10. BOSS-S2 controller
Figure 11. Removing the BOSS S2 card carrier
Storage 21
BOSS feature matrix
Table 11. BOSS feature matrix
BOSS Drive RAID Stripe Virtual Maxim Maxim Drive PCIe Disk Suppor Crypto Hot
card Size levels size disk um um types suppor cache t for graphi Plug
cache numbe numbe t policy Non- c
functio r of r of RAID digital
n virtual drives disks signatu
disks suppor re to
ted verify
firmwa
re
payloa
d
BOSS M.2 RAID 1 Support Write 1 2 6 Gbps Gen2 Drive Yes Yes Yes
S2 devices s through M.2 default (suppor
Adapter are default SATA ts up to
read- 64K SSDs two
intensiv stripe disks)
e with size
240 GB only
or 480
GB
capacit
y
Datasheets
● BOSS S2
● BOSS S2 DfD
BOSS User Guides
● BOSS S2
Supported Drives
The table shown below lists the internal drives supported by the R350. Refer to Agile for the latest SDL.
Table 12. Supported drives
Form Factor Type Speed Rotational Speed Capacities
2.5-inch SATA 6 GB SSD 480 GB, 960 GB, 1.92
TB, 3.84 TB
2.5-inch SAS/vSAS 12 GB SSD 400 GB, 800 GB, 960
GB, 1.92 TB, 3.84 TB,
7.68 TB
2.5-inch SAS 12 GB 10K 600 GB, 1.2 TB, 2.4 TB
2.5-inch SAS 12 GB 15K 600 GB, 900 GB
3.5-inch SAS 12 GB 7.2K 2 TB,4 TB, 8 TB, 12 TB,
16 TB , 20 TB
3.5-inch SATA 6 GB 7.2K 2 TB,4 TB, 8 TB, 12 TB,
16 TB , 20 TB
M.2 SATA 6 GB SSD 240 GB, 480 GB
22 Storage
External Storage
The R350 supports the external storage device types listed in the table below.
Table 13. Support external storage devices
Device Type Description
External Tape Supports connection to external USB tape products
NAS/IDM appliance software Supports NAS software stack
JBOD Supports connection to 12 Gb MD-Series JBODs
Storage 23
7
Networking
Topics:
• Overview
Overview
PowerEdge offers a wide variety of options to get information moving to and from our servers. Industry best technologies are
chosen, and systems management features are added by our partners to firmware to tie in with iDRAC. These adapters are
rigorously validated for worry-free, fully supported use in Dell servers.
The PowerEdge Server Adapter Matrix posted to knowledge portal is the central repository for PowerEdge NIC, HBA and HCA
information. The matrix covers:
● Part Numbers, Tied SKUs and Customer Kits
● Server Compatibility and Support
● Optics and Cable Support
● Systems Management
● Adapter Features
● Spec Sheet Links
This document is updated as changes happen, so be sure to bookmark it rather than downloading an offline copy to stay with
the latest information.
NOTE: This is a direct download link to an .XLSX and may not open in a tab as expected depending on your browser.
24 Networking
8
Expansion cards and expansion card risers
NOTE: When an expansion card is not supported or missing, riser the iDRAC and Lifecycle Controller logs an event. This
does not prevent your system from booting. However, if a F1/F2 pause occurs with an error message, see Troubleshooting
expansion cards section in the Dell EMC PowerEdge Servers Troubleshooting Guide at www.dell.com/poweredgemanuals.
Topics:
• Expansion card installation guidelines
Expansion card installation guidelines
Figure 12. Expansion card slot connectors
1. Internal PERC connector
2. Butterfly riser connector
The following table describes the expansion card riser configurations:
Table 14. Expansion card riser configurations
Configurations Expansion PCIe Slots Controlling Height Length Slot width
card risers processor
Config 1 NA INT Processor 1 Half Height Half length x8
Config 0 Riser 2 Processor 1 Half Height Half length x16
Expansion cards and expansion card risers 25
Table 14. Expansion card riser configurations (continued)
Configurations Expansion PCIe Slots Controlling Height Length Slot width
card risers processor
Riser 1 Processor 1 Half Height Half length x8
Figure 13. Butterfly riser
1. Slot 2 (Low profile) (x16 connector)
2. Slot 1 (Low profile) (x8 connector)
NOTE: The expansion-card slots are not hot-swappable.
To ensure proper cooling and mechanical fit, the following table provides guidelines for installing expansion cards. The expansion
cards with the highest priority should be installed first using the slot priority indicated. All the other expansion cards should be
installed in the card priority and slot priority order.
Table 15. Configuration 0: butterfly riser
Card type Slot priority Maximum number of cards
Dell BOSS S2 Module BOSS 1
Intel (NIC: 10 Gb) 1, 2 2
Broadcom (NIC: 10 Gb) 1, 2 2
Intel (NIC: 1 Gb) 1, 2 2
Broadcom (NIC: 1 Gb) 1, 2 2
Dell External Adapter 1, 2 2
aPERC 11 Integrated slot 1
FPERC 11 Integrated slot 1
FPERC 10.15 Integrated slot 1
aPERC 10.15 Integrated slot 1
FPERC HBA11 Integrated slot 1
aPERC HBA11 Integrated slot 1
26 Expansion cards and expansion card risers
Table 16. Configuration 1: No Riser
Card type Slot priority Maximum number of cards
aPERC 11 Integrated slot 1
FPERC 11 Integrated slot 1
FPERC 10.15 Integrated slot 1
aPERC 10.15 Integrated slot 1
FPERC HBA11 Integrated slot 1
aPERC HBA11 Integrated slot 1
Dell BOSS S2 Module BOSS 1
Expansion cards and expansion card risers 27
9
Power, thermal, and acoustics
Topics:
• Power
• Thermal design
• PowerEdge R350 acoustics
Power
Table 17. Power tools and technologies
Feature Description
Power Supply Units(PSU) Dell's PSU portfolio includes intelligent features such as dynamically optimizing efficiency while
portfolio maintaining availability and redundancy. Find additional information in the Power supply units
section.
Tools for right sizing Enterprise Infrastructure Planning Tool (EIPT) is a tool that can help you determine the most
efficient configuration possible. With Dell's EIPT, you can calculate the power consumption
of your hardware, power infrastructure, and storage at a given workload. Learn more at
www.dell.com/calc.
Industry Compliance Dell's servers are compliant with all relevant industry certifications and guide lines, including 80
PLUS, Climate Savers and ENERGY STAR.
Power monitoring accuracy PSU power monitoring improvements include:
● Dell's power monitoring accuracy is currently 1%, whereas the industry standard is 5%
● More accurate reporting of power
● Better performance under a power cap
Power capping Use Dell's systems management to set the power cap limit for your systems to limit the output
of a PSU and reduce system power consumption. Dell is the first hardware vendor to leverage
Intel Node Manager for circuit-breaker fast capping.
Systems Management iDRAC Enterprise and Datacenter provides server-level management that monitors, reports and
controls power consumption at the processor, memory and system level.
Dell OpenManage Power Center delivers group power management at the rack, row, and data
center level for servers, power distribution units, and uninterruptible power supplies.
Active power management Intel Node Manager is an embedded technology that provides individual server-level power
reporting and power limiting functionality. Dell offers a complete power management solution
comprised of Intel Node Manager accessed through Dell iDRAC9 Datacenter and OpenManage
Power Center that allows policy-based management of power and thermal at the individual
server, rack, and data center level. Hot spare reduces power consumption of redundant power
supplies. Thermal control off a speed optimizes the thermal settings for your environment to
reduce fan consumption and lower system power consumption.
Idle power enables Dell servers to run as efficiently when idle as when at full workload.
Fresh Air cooling Refer to ASHRAE A3/A4 Thermal Restriction.
Rack infrastructure Dell offers some of the industry's highest-efficiency power infrastructure solutions, including:
● Power distribution units (PDUs)
28 Power, thermal, and acoustics
Table 17. Power tools and technologies (continued)
Feature Description
● Uninterruptible power supplies (UPSs)
● Energy Smart containment rack enclosures
Find additional information at: https://www.delltechnologies.com/en-us/servers/power-and-
cooling.htm.
Thermal design
Thermal management of the platform helps deliver high performance with the right amount of cooling to components, while
maintaining the lowest fan speeds possible. This is done across a wide range of ambient temperatures from 10°C to 35°C (50°F
to 95°F) and to extended ambient temperature ranges.
Figure 14. Thermal design characteristics
The thermal design of the PowerEdge R350 reflects the following:
● Optimized thermal design: The system layout is architected for optimum thermal design.
● System component placement and layout are designed to provide maximum airflow coverage to critical components with
minimum expense of fan power.
● Comprehensive thermal management: The thermal control system regulates the fan speed based on several different
responses from all system-component temperature sensors, as well as inventory for system configurations. Temperature
monitoring includes components such as processors, DIMMs, chipset, the inlet air ambient, hard disk drives, and OCP.
● Open and closed loop thermal fan speed control: Open loop thermal control uses system configuration to determine
fan speed based on inlet air ambient temperature. Closed loop thermal control method uses feedback temperatures to
dynamically determine proper fan speeds.
● User-configurable settings: With the understanding and realization that every customer has unique set of circumstances or
expectations from the system, in this generation of servers, we have introduced limited user- configurable settings residing
in the iDRAC BIOS setup screen. For more information, see the Dell EMC PowerEdge R350 Installation and Service Manual
at www.dell.com/poweredgemanuals and “Advanced Thermal Control: Optimizing across Environments and Power Goals” on
Dell.com.
● Cooling redundancy: The R350 allows N+1 fan redundancy, allowing continuous operation with one fan failure in the system.
NOTE: The cooling performance may vary depending on ambient temperature and configurations
● Environmental Specifications: The optimized thermal management makes the R350 reliable under a wide range of operating
environments.
Power, thermal, and acoustics 29
PowerEdge R350 acoustics
Dell EMC PowerEdge R350 is a rack-mount server appropriate for attended data center environment. However, lower acoustical
output is attainable with proper hardware or software configurations. For example, the minimum configuration of R350 is quiet
enough for typical office environment.
R350 configuration specification is in ENG0020658. (refer to the category definitions).
Dell typically categorizes servers in five categories of acoustically acceptable usage:
● Category 1: Table-top in Office Environment
● Category 2: Floor-standing in Office Environment
● Category 3: General Use Space
● Category 4: Attended Data Center
● Category 5: Unattended Data Center
Category 3: General Use Space
When Dell determines that a specific Enterprise product is to be predominantly used in a general use space, then the acoustical
specification of Dell Enterprise category 3 applies. These products could be found in laboratories, schools, restaurants, open
office space layouts, small ventilated closets, etc., though not in close proximity to any particular person nor in quantities
greater than a few in any location. People within proximity of a few of these products should not experience any impact to
speech intelligibility or annoyance from the noise of the product. A rack product sitting on a table in a common area is an
example.
Table 18. Dell Enterprise category 3, “General Use” acoustical specification category
Measurement Metric, re Test Modes, re AC0159 (note must be in steady state, see AC0159, except where
Position re AC0159 noted below)
AC0158
Standby in Idle in 23±2° C Operating in Simulate (i.e., set air mover
23±2° C Ambient 23±2° C speeds representative) for Idle
Ambient Ambient – if at 28 & 35° C Ambient
not otherwise and for 100% loading and
specified in maximum configuration, at 35°
the program’s C Ambient
configuration
document,
then processor
and hard drive
operating
modes are
required
Sound Power LWA,m, B ≤ 5.2 ≤ 5.5 ≤ 5.8 Report
Sound Quality Tones, Hz, dB No prominent tones per criteria D.10.6 and D.10.8 of Report tones
(both positions ECMA-74
must meet
limits): Front Tonality, tu ≤ 0.35 ≤ 0.35 ≤ 0.35 Report
Binaural HEAD Dell Modulation, ≤ 40 ≤ 40 ≤ 40 Report
and Rear %
Microphone
Loudness, sones Report Report Report Report
LpA-single Report Report Report Report
point, dBA
Front Binaural Transients ● Oscillation (see AC0159), if observed, during 20- N/A
HEAD minute steady-state observation, must adhere to
the following two criteria:
○ Max. {ΔLpA} < 3.0 dB
○ Event count < 3 for “1.5 dB < ΔLpA < 3.0 dB”
● Report Acoustical Jump (see AC0159) during air
mover speed transition from Idle to Operating
Mode.
● Startup behavior
○ Report Startup behavior re. AC0159
30 Power, thermal, and acoustics
Table 18. Dell Enterprise category 3, “General Use” acoustical specification category (continued)
Measurement Metric, re Test Modes, re AC0159 (note must be in steady state, see AC0159, except where
Position re AC0159 noted below)
AC0158
Standby in Idle in 23±2° C Operating in Simulate (i.e., set air mover
23±2° C Ambient 23±2° C speeds representative) for Idle
Ambient Ambient – if at 28 & 35° C Ambient
not otherwise and for 100% loading and
specified in maximum configuration, at 35°
the program’s C Ambient
configuration
document,
then processor
and hard drive
operating
modes are
required
○ Startup must proceed smoothly, i.e., no
sudden or large jumps, and air mover speed
during startup must not exceed 50% of its
maximum
● Transient inputs: Report time-history sound
pressure levels re AC0159 “Train of Step
Functions on Processor”
Any Other No rattles, squeaks, or unexpected noises
Sound should be “even” around the EUT (one side should not be dramatically louder than
another)
Unless otherwise specified, the “default” thermal-related settings shall be selected for
BIOS and iDRAC.
Specific operating conditions will be defined in “Configurations & Configuration
Dependencies” for each platform.
Sound Pressure LpA-reported, Report for all Report for all Report for all Report for all mics
dBA, re AC0158 mics mics mics
and program
configuration
document
Acoustical performance
Dell EMC PowerEdge R350 is a rack-mount server appropriate for attended data center environment.
Table 19. Acoustical configurations of R350
Configuration Volume Feature Rich
Processor 1x Intel Rocket Lake, 65 W 1x Intel Rocket Lake,80 W
Processor Quantity 1 1
Memory 16 GB UDIMM 32 GB UDIMM
Memory Quantity 2 4
Apache Pass N/A N/A
NVDIMM N/A N/A
Storage 3.5-inch SATA 2-TB 2.5-inch SAS 600 GB 10k
Storage Quantity 2 8
Backplane 4 x 3.5-inch Hot swap 8 x 2.5-inch Hot swap
M.2 N/A N/A
Power, thermal, and acoustics 31
Table 19. Acoustical configurations of R350 (continued)
Configuration Volume Feature Rich
OCP N/A N/A
Power Supply Unit 600 W (60 mm) 600 W (60 mm)
Power Supply Quantity 2 2
PCI 1 PERC H355, 2x 1GbE Broadcom PERC H755, 2x 1GbE Broadcom
Bezel Yes N/A
Other N/A N/A
Table 20. Acoustical performance of R350 acoustical configurations
Configuration Volume Feature Rich
Acoustical Performance: Idle/ Operating @ 25 °C Ambient
L wA,m (B) Idle 5.5 5.5
Operating 5.5 5.5
K v (B) Idle 0.4 0.4
Operating 0.4 0.4
L pA,m (dB) Idle 40 40
Operating 40 40
Prominent tones No prominent tones in Idle and Operating
Acoustical Performance: Idle @ 28 °C Ambient
L wA,m (B) 5.5 5.5
K v (B) 0.4 0.4
L pA,m (dB) 40 40
Acoustical Performance: Max. Loading @ 35 °C Ambient
L wA,m (B) 5.6 7.8
K v (B) 0.4 0.4
L pA,m (dB) 40 63
L wA,m : The declared mean A-weighted sound power level (LwA) is calculated per section 5.2 of ISO 9296 (2017) with data
collected using the methods described in ISO 7779 (2010). Data presented here may not be fully compliant with ISO 7779.
L pA,m : The declared mean A-weighted emission sound pressure level is at the bystander position per section 5.3 of ISO 9296
(2017) and measured using methods described in ISO 7779 (2010). The system is placed in a 24U rack enclosure, 25 cm above a
reflective floor. Data presented here may not be fully compliant with ISO 7779.
Prominent tones: Criteria of D.6 and D.11 of ECMA-74 are followed to determine if discrete tones are prominent and to report
them, if so.
Idle mode: The steady-state condition in which the server is energized but not operating any intended function.
Operating mode: The maximum of the steady state acoustical output at 50% of Processor TDP or active HDDs per C.9.3.2 in
ECMA-74 .
32 Power, thermal, and acoustics
10
Rack, rails, and cable management
Key factors in selecting the proper rails include, Identifying:
● Type of rack in which the rails will be installed
● Spacing between the front and rear mounting flanges of the rack
● Type and location of any equipment mounted on the rear of the rack such as power distribution units (PDUs), and the overall
depth of the rack
Refer the DellEMC Enterprise Systems Rail Sizing and Rack Compatibility Matrix for the following information:
● Specific details about rail types and their functionalities
● Rail adjustability ranges for various rack mounting flange types
● Rail depth with and without cable management accessories
● Rack types supported for various rack mounting flange types
Topics:
• Rack Rails
Rack Rails
The rail offerings for the PowerEdge R350 consist of two types — sliding and static. The sliding and static rail systems for
the PowerEdge R350 provide tool-less support for four-post racks with tooled installation for square, round or threaded holes
including all generations of Dell racks. Both also support tooled mounting in four-post threaded racks, and the static rails support
tooled mounting in two-post (Telco) racks as well for added versatility.
The sliding rails for the PowerEdge R350 offer native support for threaded hole racks via the ReadyRails ™ II mounting interface.
The rails ship in the tool-less mounting configuration, but can be converted to the tooled configuration very quickly and easily as
shown in the figure below.
Figure 15. ReadyRails II Mounting Interface
One key factor in selecting the proper rails is identifying the type of rack in which they will be installed. Both the sliding rails and
the static rails support tool-less mounting in 19-inch wide, EIA-310-E compliant square hole and unthreaded round hole four-post
Rack, rails, and cable management 33
racks. Both also support tooled mounting in threaded hole four-post racks, but only the static rails, as the more “universal”
solution, support mounting in two-post (Telco) racks.
Table 21. Sliding and static rail configurations
Sliding and Static Rail
Rack Types Supported
Rail Mounting
Product Rail Type 4–Post 2–Post
Identifier Interface
Square Round Thread Flush Center
PowerEdge A12 ReadyRails II Sliding √ √ √1 X X
R350 A8 ReadyRails Static √ √ √1 √1 √1
1 Minor conversion required.
Note that screws are not included in either kit due to the fact that threaded racks are offered with a variety of thread
designations. Users must therefore provide their own screws when mounting the rails in threaded racks.
NOTE: Screw head diameter for the sliding rails must be 10 mm or less.
Other key factors governing proper rail selection include the spacing between the front and rear mounting flanges of the rack,
the type and location of any equipment mounted in the back of the rack such as power distribution units (PDUs), and the overall
depth of the rack. The static rails offer a greater adjustability range and a smaller overall mounting footprint than the sliding
rails. This is because of their reduced complexity and lack of need for CMA support.
Table 22. Rail adjustable range and rail depth specifications
Rail Adjustable Range and Rail Depth
Rail Depth
Rail Adjustable Range (mm)
Rail (mm)
Produc Identifi Chassis Rail
t configuration Type Square * Round * Threaded * withou with
er
Min Max Min Max Min Max t CMA CMA
PowerE 2.5-inch Sliding 631 868 617 861 631 883 720 845
dge A12
R350 3.5-inch Sliding 681 868 667 861 681 883 770 895
A8 Static 608 879 594 872 618 898 622 -
* Values represent the distance between the front and rear mounting flanges on the rack.
NOTE: The adjustment range of the rails is a function of the type of rack in which they are being mounted. The Min/Max
values listed above represent the allowable distance between the front and rear mounting flanges in the rack. Rail depth
without the CMA represents the minimum depth of the rail with the outer CMA brackets removed (if applicable) as
measured from the front mounting flanges of the rack.
NOTE: 3.5"HDD configurations utilize a self-adjusting slide feature. To fully install the system, this feature requires extra
force during the last 50 mm travel.
Ready Rails II Sliding Rails for 4–Post Racks
● Support for tool-less installation in 19” EIA-310-E compliant square or unthreaded round hole four-post racks including all
generations of Dell racks.
● Support for tooled installation in 19-inch EIA-310-E compliant threaded hole four-post racks.
● Support full extension of the system out of the rack to allow serviceability of key internal components.
● Support for optional cable management arm (CMA).
● Minimum rail mounting depth without the CMA (2.5-inch configuration): 720 mm
● Minimum rail mounting depth without the CMA (3.5-inch configuration): 770 mm
● Minimum rail mounting depth with the CMA (2.5-inch configuration): 845 mm
● Minimum rail mounting depth with the CMA (3.5-inch configuration): 895 mm
● Square-hole rack adjustment range (2.5-inch configuration): 631-868 mm
34 Rack, rails, and cable management
● Square-hole rack adjustment range (3.5-inch configuration): 681-868 mm
● Round-hole rack adjustment range (2.5-inch configuration): 617-861 mm
● Round-hole rack adjustment range (3.5-inch configuration): 667-861 mm
● Threaded-hole rack adjustment range (2.5-inch configuration): 631-883 mm
● Threaded-hole rack adjustment range (3.5-inch configuration): 681-883 mm
The sliding rails allow the system to be fully extended out of the rack for service. They are available with or without the optional
cable management arm (CMA).
Figure 16. Sliding rails with optional CMA
Ready Rails Static Rails for 4-Post and 2-Post Racks
● Support tool-less installation in 19-inch EIA-310-E compliant square or unthreaded round hole four-post racks including all
generations of Dell racks.
● Support tooled installation in 19-inch EIA-310-E compliant threaded hole four-post and two-post racks.
● Minimum rail mounting depth: 622 mm
● Square-hole rack adjustment range: 608-879 mm
● Round-hole rack adjustment range: 594-872 mm
● Threaded-hole rack adjustment range: 618-898 mm
The static rails support a wider variety of racks than the sliding rails. However, they do not support serviceability in the rack and
are thus not compatible with the CMA.
Figure 17. Static rails
Cable Management Arm (CMA)
The optional cable management arm (CMA) for the PowerEdge R350 organizes and secures the cords and cables exiting the
back of the server. It unfolds to allow the server to extend out of the rack without having to detach the cables. Some key
features of the PowerEdge R350 CMA include:
● Large U-shaped baskets to support dense cable loads.
● Open vent pattern for optimal airflow.
Rack, rails, and cable management 35
● Ability to be mounted on either side by simply swinging the spring-loaded brackets from one side to the other.
● Utilizes hook-and-loop straps rather than plastic tie wraps to eliminate the risk of cable damage during cycling.
● Includes a low-profile fixed tray to both support and retain the CMA in its fully closed position.
● Both the CMA and the tray mount without the use of tools via simple and intuitive snap-in designs.
The CMA can be mounted to either side of the sliding rails without the use of tools or the need for conversion. However, it is
recommended that it be mounted on the side opposite to the power supplies to allow easier access to the power supplies and
rear hard drives (if applicable) for service or replacement.
Figure 18. System mounted in sliding rails with the CMA
The PowerEdge R350 static rails are a "stab-in" design. This means that the inner (chassis) rail members must first be attached
to the sides of the system and then inserted into the outer (cabinet) members installed in the rack.
Figure 19. System mounted in static rails in two-post center-mount configuration
Rack Installation
The PowerEdge R350 sliding rails are a "drop-in" design. This means that the system is installed vertically into the rails by
inserting the standoffs on the sides of the system into the "J-slots" in the inner rail members with the rails in the fully extended
position. The recommended method of installation is to first insert the rear standoffs on the system into the rear J-slots on the
rails in order to free up a hand and then rotate the system down into the remaining J-slots while using the free hand to hold the
rail against the side of the system.
36 Rack, rails, and cable management
Figure 20. Sliding rails
Installing 15G Systems in Sliding Rails
To install the 15G system in sliding rails:
1. Pull the inner slide rails out of the rack until they lock into place.
● Hold the system by its front and back ends and tilt the front end upward slightly.
● Check the window on the sides of both rails to confirm that the heads of the standoffs are visible before adjusting or
releasing your grip on the back end of the system.
● Use your free hand to hold the rail against the side of the chassis if needed as the system is rotated downward into the
remaining J-slots.
2. Locate the rear rail standoff on each side of the system and lower them into the rear J-slots of the slide assembly.
3. Rotate the system downward until all the rail standoffs are seated in the J-slots.
4. Push the system inward until the lock levers click into place. Press the slide-release lock buttons on both rails and slide the
system into the rack.
Rack, rails, and cable management 37
Figure 21. Sliding rails installation
1. Server-lock latch (2) 2. inner slide rail (2)
3. system 4. standoff on the system
5. J-slot on the rail 6. slide-release lock latch (2)
38 Rack, rails, and cable management
11
Supported operating systems
The PowerEdge R350 system supports the following operating systems:
● Canonical Ubuntu Server LTS
● VMware ESXi
● Microsoft Windows Server with Hyper-V
● SUSE Linux Enterprise Server
● Red Hat Enterprise Linux
For more information, go to www.dell.com/ossupport.
Supported operating systems 39
12
Dell EMC OpenManage systems management
Figure 22. Dell EMC OpenManage Portfolio
Dell EMC delivers management solutions that help IT Administrators effectively deploy, update, monitor, and manage IT assets.
OpenManage solutions and tools enable you to quickly respond to problems by helping them to manage Dell EMC servers
effectively and efficiently; in physical, virtual, local, and remote environments, operating in-band, and out-of-band (agent-free).
The OpenManage portfolio includes innovative embedded management tools such as the integrated Dell Remote Access
Controller (iDRAC), Chassis Management Controller and Consoles like OpenManage Enterprise, OpenManage Power Manager
plug in, and tools like Repository Manager.
Dell EMC has developed comprehensive systems management solutions based on open standards and has integrated with
management consoles that can perform advanced management of Dell hardware. Dell EMC has connected or integrated the
advanced management capabilities of Dell hardware into offerings from the industry's top systems management vendors and
frameworks such as Ansible, thus making Dell EMC platforms easy to deploy, update, monitor, and manage.
The key tools for managing Dell EMC PowerEdge servers are iDRAC and the one-to-many OpenManage Enterprise console.
OpenManage Enterprise helps the system administrators in complete lifecycle management of multiple generations of
PowerEdge servers. Other tools such as Repository Manager, which enables simple yet comprehensive change management.
OpenManage tools integrate with systems management framework from other vendors such as VMware, Microsoft, Ansible, and
ServiceNow. This enables you to use the skills of the IT staff to efficiently manage Dell EMC PowerEdge servers.
Topics:
• Server and Chassis Managers
• Dell EMC consoles
• Automation Enablers
• Integration with third-party consoles
• Connections for third-party consoles
• Dell EMC Update Utilities
• Dell resources
40 Dell EMC OpenManage systems management
Server and Chassis Managers
● Integrated Dell Remote Access Controller (iDRAC)
● iDRAC Service Module (iSM)
Dell EMC consoles
● Dell EMC OpenManage Enterprise
● Dell EMC Repository Manager (DRM)
● Dell EMC OpenManage Enterprise Power Manager plugin to OpenManage Enterprise
● Dell EMC OpenManage Mobile (OMM)
Automation Enablers
● OpenManage Ansible Modules
● iDRAC RESTful APIs (Redfish)
● Standards-based APIs (Python, PowerShell)
● RACADM Command Line Interface (CLI)
● GitHub Scripting Libraries
Integration with third-party consoles
● Dell EMC OpenManage Integrations with Microsoft System Center
● Dell EMC OpenManage Integration for VMware vCenter (OMIVV)
● Dell EMC OpenManage Ansible Modules
● Dell EMC OpenManage Integration with ServiceNow
Connections for third-party consoles
● Micro Focus and other HPE tools
● OpenManage Connection for IBM Tivoli
● OpenManage Plug-in for Nagios Core and XI
Dell EMC Update Utilities
● Dell System Update (DSU)
● Dell EMC Repository Manager (DRM)
● Dell EMC Update Packages (DUP)
● Dell EMC Server Update Utility (SUU)
● Dell EMC Platform Specific Bootable ISO (PSBI)
Dell resources
For additional information about white papers, videos, blogs, forums, technical material, tools, usage examples, and other
information, go to the OpenManage page at https://www.dell.com/openmanagemanuals or the following product pages:
Dell EMC OpenManage systems management 41
Table 23. Dell resources
Resource Location
Integrated Dell Remote Access Controller (iDRAC) https://www.dell.com/idracmanuals
iDRAC Service Module (iSM) https://www.dell.com/support/kbdoc/000178050/
OpenManage Ansible Modules https://www.dell.com/support/kbdoc/000177308/
OpenManage Essentials (OME) https://www.dell.com/support/kbdoc/000175879/
OpenManage Mobile (OMM) https://www.dell.com/support/kbdoc/000176046
OpenManage Integration for VMware vCenter (OMIVV) https://www.dell.com/support/kbdoc/000176981/
OpenManage Integration for Microsoft System Center https://www.dell.com/support/kbdoc/000147399
(OMIMSSC)
Dell EMC Repository Manager (DRM) https://www.dell.com/support/kbdoc/000177083
Dell EMC System Update (DSU) https://www.dell.com/support/kbdoc/000130590
Dell EMC Platform Specific Bootable ISO (PSBI) Dell.com/support/article/sln296511
Dell EMC Chassis Management Controller (CMC) www.dell.com/support/article/sln311283
OpenManage Connections for Partner Consoles https://www.dell.com/support/kbdoc/000146912
OpenManage Enterprise Power Manager https://www.dell.com/support/kbdoc/000176254
OpenManage Integration with ServiceNow (OMISNOW) Dell.com/support/article/sln317784
NOTE: Features may vary by server. Please refer to the product page on https://www.dell.com/manuals for details.
42 Dell EMC OpenManage systems management
13
Dell Technologies Services
Dell Technologies Services include a wide, customizable range of service choices to simplify the assessment, design,
implementation, management and maintenance of IT environments and to help you transition from platform to platform.
Depending on your current business requirements and the level of service right for you, we provide factory, on-site, remote,
modular, and specialized services that fit your needs and budget. We'll help with a little or a lot—your choice—and provide
access to our global resources.
For more information, see DellEMC.com/Services.
Topics:
• Dell EMC ProDeploy Enterprise Suite
• Dell EMC Data Migration Service
• Dell EMC ProSupport Enterprise Suite
• Dell EMC ProSupport Plus for Enterprise
• Dell EMC ProSupport for Enterprise
• Dell EMC ProSupport One for Data Center
• ProSupport for HPC
• Support Technologies
• Services for Data Security
• Dell Technologies Education Services
• Dell Technologies Consulting Services
• Dell EMC Managed Services
Dell EMC ProDeploy Enterprise Suite
ProDeploy Enterprise Suite gets your server out of the box and into optimized production—fast. Our elite deployment engineers
with broad and deep experience utilizing best-in-class processes along with our established global scale can help you around the
clock and around the globe. From simple to the most complex server installations and software integration, we take the guess
work and risk out of deploying your new server technology.
Figure 23. ProDeploy Enterprise Suite capabilities
NOTE: Hardware installation not applicable on selected software products.
Dell Technologies Services 43
Dell EMC ProDeploy Plus
From beginning to end, ProDeploy Plus provides the skill and scale needed to successfully execute demanding deployments
in today's complex IT environments. Certified Dell EMC experts start with extensive environmental assessments and detailed
migration planning and recommendations. Software installation includes set up of most versions of Dell EMC SupportAssist and
OpenManage system management utilities. Post-deployment configuration assistance, testing, and product orientation services
are also available.
Dell EMC ProDeploy
ProDeploy provides full service installation and configuration of both server hardware and system software by certified
deployment engineers including set up of leading operating systems and hypervisors as well as most versions of Dell EMC
SupportAssist and OpenManage system management utilities. To prepare for the deployment, we conduct a site readiness
review and implementation planning exercise. System testing, validation, and full project documentation with knowledge transfer
complete the process.
Basic Deployment
Basic Deployment delivers worry-free professional installation by experienced technicians who know Dell EMC servers inside and
out.
Dell EMC ProDeploy for HPC
HPC deployments require specialist that understand that cutting edge is yesterday's news. Dell EMC deploys the world's fastest
systems and understands the nuances that make them perform. ProDeploy for HPC provides:
● Global team of dedicated HPC specialists
● Proven track record, thousands of successful HPC deployments
● Design validation, bench marking and production orientation
Learn more at http:/DellEMC.com/HPC-Services
Figure 24. ProDeploy for HPC
44 Dell Technologies Services
Dell EMC Server Configuration Services
With Dell EMC Rack Integration and other Dell EMC PowerEdge Server Configuration Services, you save time by receiving your
systems racked, cabled, tested, and ready to integrate into the data center. Dell EMC staff pre-configure RAID, BIOS and iDRAC
settings, install system images, and even install third-party hardware and software.
For more information, see Server Configuration Services.
Dell EMC Residency Services
Residency Services helps customers transition to new capabilities quickly with the assistance of on-site or remote Dell EMC
experts whose priorities and time you control. Residency experts can provide post implementation management and knowledge
transfer related to a new technology acquisition or day-to-day operational management of the IT infrastructure.
Dell EMC Data Migration Service
Protect your business and data with our single point of contact to manage your data migration project. Your project manager will
work with our experienced team of experts to create a plan using industry-leading tools and proven processes based on global
best practices to migrate your existing files and data so your business system get up and running quickly and smoothly.
Dell EMC ProSupport Enterprise Suite
With the ProSupport Enterprise Suite, we help keep your IT systems running smoothly, so you can focus on running your
business. We will help maintain peak performance and availability of your most essential workloads. ProSupport Enterprise Suite
is a suite of support services that enable you to build the solution that is right for your organization.
Choose support models based on how you use technology and where you want to allocate resources. From the desktop to the
data center, address everyday IT challenges, such as unplanned downtime, mission-critical needs, data and asset protection,
support planning, resource allocation, software application management and more. Optimize IT resources by choosing the right
support model.
Figure 25. Dell EMC ProSupport Enterprise Suite
Dell Technologies Services 45
Dell EMC ProSupport Plus for Enterprise
When you purchase your PowerEdge server, we recommend ProSupport Plus, our proactive and preventative support service
for your business-critical systems. ProSupport Plus provides you with all the benefits of ProSupport, plus the following:
● An assigned Services Account Manager who knows your business and your environment
● Immediate advanced troubleshooting from an engineer who understands your PowerEdge server
● Personalized, preventive recommendations based on analysis of support trends and best practices from across the Dell
Technologies infrastructure solutions customer base to reduce support issues and improve performance
● Predictive analysis for issue prevention and optimization enabled by SupportAssist
● Proactive monitoring, issue detection, notification, and automated case creation for accelerated issue resolution enabled by
SupportAssist
● On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect
Dell EMC ProSupport for Enterprise
Our ProSupport service offers highly trained experts around the clock and around the globe to address your IT needs. We help
minimize disruptions and maximize availability of PowerEdge server workloads with:
● 24x7 support through phone, chat and online
● Predictive, automated tools and innovative technology
● A central point of accountability for all hardware and software issues
● Collaborative 3rd party support
● Hypervisor, operating system and application support
● Consistent experience regardless of where you are located or what language you speak
● Optional onsite parts and labor response options including next business day or four-hour mission critical
NOTE: Subject to service offer country availability.
Figure 26. Dell EMC Enterprise Support model
46 Dell Technologies Services
Dell EMC ProSupport One for Data Center
ProSupport One for Data Center offers flexible site-wide support for large and distributed data centers with more than
1,000 assets. This offering is built on standard ProSupport components that leverage our global scale but are tailored to
your company's needs. While not for everyone, this service option offers a truly unique solution for Dell Technologies largest
customers with the most complex environments.
● Team of assigned Services Account Managers with remote, on-site options
● Assigned ProSupport One technical and field engineers who are trained on your environment and configurations
● On-demand reporting and analytics-based recommendations enabled by SupportAssist and TechDirect
● Flexible on-site support and parts options that fit your operational model
● A tailored support plan and training for your operations staff
ProSupport for HPC
The ProSupport for HPC provides solution-aware support including:
● Access to senior HPC experts
● Advanced HPC cluster assistance: performance, interoperability & configuration
● Enhanced HPC solution level end-to-end support
● Remote pre-support engagement with HPC Specialists during ProDeploy implementation
Learn more at DellEMC.com/HPC-Services.
Figure 27. ProSupport for HPC
Support Technologies
Powering your support experience with predictive, data-driven technologies.
Dell Technologies Services 47
Dell EMC SupportAssist
The best time to solve a problem is before it happens. The automated proactive and predictive technology SupportAssist helps
reduce steps and time to resolution, often detecting issues before they become a crisis. Benefits include:
● Value—SupportAssist is available to all customers at no additional charge
● Improve productivity—replace manual, high-effort routines with automated support
● Accelerate time to resolution—receive issue alerts, automatic case creation, and proactive contact from Dell EMC experts
● Gain insight and control—optimize enterprise devices with on-demand ProSupport Plus reporting in TechDirect, and get
predictive issue detection before the problem starts
NOTE: SupportAssist is included with all support plans, but features vary based on service level agreement.
Figure 28. SupportAssist model
Get started at Dell.com/SupportAssist
Dell EMC TechDirect
Boost IT team productivity when supporting Dell EMC systems. With over 1.4 million self-dispatches processed each year,
TechDirect has proven its effectiveness as a support tool. You can:
● Self-dispatch replacement parts
● Request technical support
● Integrate APIs into your help desk
Or, access all your Dell EMC certification and authorization requirements. Train your staff on Dell EMC products, as TechDirect
allows you to:
● Download study guides
● Schedule certification and authorization exams
● View transcripts of completed courses and exams
Register at techdirect.dell.
Services for Data Security
As data security concerns intensify, businesses require focused security strategies to help mitigate risk. Get end to end
protection throughout the life of your technology. Keep sensitive data on failed parts completely in your control with Dell
EMC Keep Your Hard Drive and Keep Your Component for Enterprise or render data unrecoverable on re-purposed or retired
products with Dell EMC Data Sanitization and Data Destruction for Enterprise. Promote social responsibility while maintaining
data security with Dell EMC Data Sanitization for Enterprise Offsite with Asset Resale & Recycle we can help customers secure
data on specific Dell EMC Server and Storage products as well as similar third-party systems. As part of this service, we remove
old systems from your environment, securely sanitize data and responsibly reuse or recycle those systems to contribute to a
more sustainable future. No matter your need, risk of unauthorized access to sensitive information is eliminated.
48 Dell Technologies Services
Dell Technologies Education Services
Build the IT skills required to influence the transformational outcomes of the business. Enable talent and empower teams with
the right skills to lead and execute transformational strategy that drives competitive advantage. Leverage the training and
certification required for real transformation.
Dell Technologies Education Services offers PowerEdge server training and certifications designed to help you achieve more
from your hardware investment. The curriculum delivers the information and the practical, hands-on skills that you and your
team need to confidently install, configure, manage, and troubleshoot your Dell EMC servers. To learn more or register for a
class today, see LearnDell.com/Server.
Dell Technologies Consulting Services
Our expert consultants help you transform faster, and quickly achieve business outcomes for the high value workloads Dell EMC
PowerEdge systems can handle.
From strategy to full-scale implementation, Dell Technologies Consulting can help you determine how to execute your IT,
workforce, or application transformation.
We use prescriptive approaches and proven methodologies combined with Dell Technologies' portfolio and partner ecosystem
to help you achieve real business outcomes. From multi-cloud, applications, DevOps, and infrastructure transformations, to
business resiliency, data center modernization, analytics, workforce collaboration, and user experiences—we're here to help.
Dell EMC Remote Consulting Services
When you are in the final stages of your PowerEdge server implementation, you can rely on Dell EMC Remote Consulting
Services and our certified technical experts to help you optimize your configuration with best practices for your software,
virtualization, server, storage, networking, and systems management.
Dell EMC Managed Services
Reduce the cost, complexity, and risk of managing IT. Focus your resources on digital innovation and transformation while our
experts help optimize your IT operations and investment with managed services backed by guaranteed service levels.
Dell Technologies Services 49
14
Appendix A. Additional specifications
Topics:
• Chassis dimensions
• Chassis weight
• NIC port specifications
• Video specifications
• USB Ports
• Power Supply Units
• Environmental specifications
Chassis dimensions
Figure 29. Chassis dimensions
Table 24. PowerEdge R350 chassis dimensions
Drives Xa Xb Y Za Zb Zc
4 x 3.5-inch 482.0 mm (18.98 434.0 mm 42.8 mm (1.7 35.64 mm 534.59 mm 563.3 mm
inches) (17.09 inches) inches) (1.40 inches) (21.04 inches) (22.18 inches)
With bezel Ear to rear wall
50 Appendix A. Additional specifications
Table 24. PowerEdge R350 chassis dimensions (continued)
Drives Xa Xb Y Za Zb Zc
22.0 mm (0.86 Ear to PSU
inches)Without handle
bezel
8 x 2.5-inch 482.0 mm (18.98 434.0 mm 42.8 mm (1.7 35.64 mm 483.82 mm 512.53 mm
inches) (17.09 inches) inches) (1.40 inches) (19.04 inches) (20.17 inches)
With bezel Ear to rear wall Ear to PSU
22.0 mm (0.86 handle
inches)
Without bezel
NOTE: Zb is the nominal rear wall external surface where the system board I/O connectors reside.
Chassis weight
Table 25. PowerEdge R350 system weight
System configuration Maximum weight (with all drives/SSDs)
4 x 3.5-inch 13.14 kg (28.96 pound)
8 x 2.5-inch 11.74 kg (25.88 pound)
NIC port specifications
The PowerEdge R350 system supports up to two 10/100/1000 Mbps Network Interface Controller (NIC) ports embedded on
Motherboard.
Table 26. NIC port specification for the system
Feature Specifications
LOM 1 GB x 2
Video specifications
The PowerEdge R350 system supports integrated Matrox G200 graphics controller with 16 MB of video frame buffer.
Table 27. Supported video resolution options for the system
Resolution Refresh rate (Hz) Color depth (bits)
1024 x 768 60, 72, 75, 85 8, 16, 32
1280 x 800 60, 75 8, 16, 32
1280 x 1024 60, 75, 85 8, 16, 32
1360 x 768 60 8, 16, 32
1440 x 900 60, 75, 85 8, 16, 32
1600 x 900 60 8, 16, 32
1600 x 1200 60, 65, 70, 75, 85 8, 16, 32
1680 x 1050 60, 75, 85 8, 16, 32
Appendix A. Additional specifications 51
Table 27. Supported video resolution options for the system (continued)
Resolution Refresh rate (Hz) Color depth (bits)
1920 x 1080 60 8, 16, 32
1920 x 1200 60, 75, 85 8, 16, 32
USB Ports
Table 28. PowerEdge R350 USB specifications
Front Rear Internal (Optional)
USB port type No. of ports USB port type No. of ports USB port type No. of ports
USB 2.0- One USB 3.0- One Internal USB 3.0- One
compliant port compliant port compliant port
iDRAC Direct port One USB 2.0- One
(Micro-AB USB compliant port
2.0-compliant
port)
Power Supply Units
Energy Smart power supplies have intelligent features, such as the ability to dynamically optimize efficiency while maintaining
availability and redundancy. Also featured are enhanced power-consumption reduction technologies, such as high-efficiency
power conversion and advanced thermal-management techniques, and embedded power-management features, including high-
accuracy power monitoring. The table below shows the power supply unit options that are available for the R350.
Table 29. Power supply unit options
PSU Class Heat Freque Voltage AC DC Input Current
dissipatio ncy
n High line Low line
(maximum 200–240 V 100–120 V
)
600 W AC Platinu 2250 BTU/ 50/60 100 - 240 600 W 600 W N/A 7.1 - 3.6 A
m hr Hz V,
autorangin
g
600 W DC N/A 2250 BTU/ N/A 240 V DC N/A N/A 600 W 2.9 A
hr
700 W AC Titaniu 2625 BTU/ 50/60 200 - 240 700 W N/A N/A 4.1 A
m hr Hz V,
autorangin
g
700 W Mixed Titaniu 2625 BTU/ N/A 240 V DC N/A N/A 700 W 3.4 A
Mode HVDC m hr
NOTE: This system is also designed to connect to the IT power systems with a phase-to-phase voltage not exceeding 240
V.
NOTE: Heat dissipation is calculated using the PSU wattage rating.
NOTE: When selecting or upgrading the system configuration, to ensure optimum power utilization, verify the system
power consumption with the Dell Enterprise Infrastructure Planning Tool available at www.dell.com/calc.
52 Appendix A. Additional specifications
Environmental specifications
NOTE: For additional information about environmental certifications, refer to the Product Environmental Datasheet located
with the Documentation on www.dell.com/support/home.
Table 30. Continuous Operation Specifications for ASHRAE A2
Allowable continuous operations
Temperature range for altitudes <= 900 m (<= 10–35°C (50–95°F) with no direct sunlight on the equipment
2953 ft)
Humidity percent range (non-condensing at all 8% RH with -12°C minimum dew point to 80% RH with 21°C (69.8°F)
times) maximum dew point
Operational altitude de-rating Maximum temperature is reduced by 1°C/300 m (33.8°F/984 Ft) above
900 m (2953 Ft)
Table 31. Continuous Operation Specifications for ASHRAE A3
Allowable continuous operations
Temperature range for altitudes <= 900 m (<= 5–40°C (41–104°F) with no direct sunlight on the equipment
2953 ft)
Humidity percent range (non-condensing at all 8% RH with -12°C minimum dew point to 85% RH with 24°C (75.2°F)
times) maximum dew point
Operational altitude de-rating Maximum temperature is reduced by 1°C/175 m (33.8°F/574 Ft) above
900 m (2953 Ft)
Table 32. Continuous Operation Specifications for ASHRAE A4
Allowable continuous operations
Temperature range for altitudes <= 900 m (<= 5–45°C (41–113°F) with no direct sunlight on the equipment
2953 ft)
Humidity percent range (non-condensing at all 8% RH with -12°C minimum dew point to 90% RH with 24°C (75.2°F)
times) maximum dew point
Operational altitude de-rating Maximum temperature is reduced by 1°C/125 m (33.8°F/410 Ft) above
900 m (2953 Ft)
Table 33. Common Environmental Specifications for ASHRAE A2, A3, A4
Allowable continuous operations
Maximum temperature gradient (applies to both 20°C in an hour* (36°F in an hour) and 5°C in 15 minutes (41°F in 15
operation and non-operation) minutes), 5°C in an hour* (41°F in an hour) for tape
NOTE: * - Per ASHRAE thermal guidelines for tape hardware, these are
not instantaneous rates of temperature change.
Non-operational temperature limits -40 to 65°C (-104 to 149°F)
Non-operational humidity limits 5% to 95% RH with 27°C (80.6°F) maximum dew point
Maximum non-operational altitude 12,000 meters (39,370 feet)
Maximum operational altitude 3,048 meters (10,000 feet)
Table 34. Maximum vibration specifications
Maximum vibration Specifications
Operating 0.26 G rms at 5 Hz to 350 Hz (all operation orientations)
Storage 1.88 G rms at 10 Hz to 500 Hz for 15 minutes (all six sides tested)
Appendix A. Additional specifications 53
Table 35. Maximum shock pulse specifications
Maximum shock pulse Specifications
Operating Six consecutively executed shock pulses in the positive and negative x, y,
and z axis of 6 G for up to 11 ms.
Storage Six consecutively executed shock pulses in the positive and negative x, y,
and z axis (one pulse on each side of the system) of 71 G for up to 2 ms.
Thermal restrictions
ASHRAE A3/A4 Thermal restriction
The following list is the restriction for supporting fresh air in all the platform:
● BOSS(M.2) module is not supported.
● Redundant Power Supplies are required.
● 8 x 2.5-inch HDD support with HDD capability < 1 TB.
● Non Dell qualified peripheral cards and peripheral cards greater than 25 W are not supported.
Table 36. Fan population
Chassis Configuration Fan Q'ty Fan Location
4x 3.5-inch hot plug All Configuration 4x 4056 Fan 1, Fan 2, Fan 3,
Fan 4
8x 2.5-inch hot plug All Configuration 4x 4056 Fan 1, Fan 2, Fan 3,
Fan 4
54 Appendix A. Additional specifications
15
Appendix B. Standards compliance
The system conforms to the following industry standards.
Table 37. Industry standard documents
Standard URL for information and specifications
ACPIAdvance Configuration and Power Interface https://uefi.org/specsandtesttools
Specification, v2.0c
Ethernet IEEE 802.3-2005 https://standards.ieee.org/
HDGHardware Design Guide Version 3.0 for Microsoft microsoft.com/whdc/system/platform/pcdesign/desguide/
Windows Server serverdg.mspx
IPMI Intelligent Platform Management Interface, v2.0 intel.com/design/servers/ipmi
DDR4 Memory DDR4 SDRAM Specification jedec.org/standards-documents/docs/jesd79-4.pdf
PCI Express PCI Express Base Specification Rev. 2.0 and 3.0 pcisig.com/specifications/pciexpress
PMBus Power System Management Protocol Specification, http://pmbus.org/Assets/PDFS/Public/
v1.2 PMBus_Specification_Part_I_Rev_1-1_20070205.pdf
SAS Serial Attached SCSI, v1.1 http://www.t10.org/
SATA Serial ATA Rev. 2.6; SATA II, SATA 1.0a Extensions, sata-io.org
Rev. 1.2
SMBIOS System Management BIOS Reference Specification, dmtf.org/standards/smbios
v2.7
TPM Trusted Platform Module Specification, v1.2 and v2.0 trustedcomputinggroup.org
UEFI Unified Extensible Firmware Interface Specification, v2.1 uefi.org/specifications
USB Universal Serial Bus Specification, Rev. 2.7 usb.org/developers/docs
Appendix B. Standards compliance 55
16
Appendix C Additional resources
Table 38. Additional resources
Resource Description of contents Location
Installation and Service Manual This manual, available in PDF format, provides the following Dell.com/Support/Manuals
information:
● Chassis features
● System Setup program
● System indicator codes
● System BIOS
● Remove and replace procedures
● Diagnostics
● Jumpers and connectors
Getting Started Guide This guide ships with the system, and is also available in PDF Dell.com/Support/Manuals
format. This guide provides the following information:
● Initial setup steps
Rack Installation Guide This document ships with the rack kits, and provides Dell.com/Support/Manuals
instructions for installing a server in a rack.
System Information Label The system information label documents the system board Inside the system chassis
layout and system jumper settings. Text is minimized due cover
to space limitations and translation considerations. The label
size is standardized across platforms.
Quick Resource Locator (QRL) This code on the chassis can be scanned by a phone Inside the system chassis
application to access additional information and resources for cover
the server, including videos, reference materials, service tag
information, and Dell EMC contact information.
Enterprise Infrastructure The Dell EMC online EIPT enables easier and more Dell.com/calc
Planning Tool (EIPT) meaningful estimates to help you determine the most
efficient configuration possible. Use EIPT to calculate the
power consumption of your hardware, power infrastructure,
and storage.
56 Appendix C Additional resources