Oracle Fusion Service

Descriptions

Effective Date: 30-April-2025

Fusion Cloud Service Descriptions v043025 Page 1 of 188

Table of Contents
GLOSSARY 10
$1,000 Revenue 10
$M in Revenue 10
1 Gigabyte Storage Capacity Per Year 10
1 Million Messages 10
1 Order 10
100 Appointments 10
100 Daily Visitor Sessions 10
100K Subscribers 10
1,000 API Requests 11
1,000 in ARR 11
1,000 Interactions 11
1,000 Offer Visits: 12
1,000 Page Views 12
1,000 Pooled Sessions 12
1,000 Requests 12
1,000 Sessions 12
1,000 Subscriptions 13
10,000 Hosted Customer Records Per Month 13
10,000 Requests Per Month 13
50 Gigabytes 13
50M Revenue Under Management (RUM), or Hosted 50M RUM 13
500 Hosted Trading Partners 13
50,000 Messages 13
Activity Pooled Capacity 13
Activity Pooled Capacity 13
Additional Storefront 14
Billable Service Customer 14
Business Network Administrator 14
Companies 14
Compensated Participant 14
Contacts 14
Endorsing Trading Partners 14
Hosted $M in Application Annual Revenue 15
Hosted $M in Freight Under Management (FUM) 15
Hosted 1K Invoice Line 15
Hosted 1,000 Active Members 15
Hosted 1,000 Order Lines 15
Hosted 1,000 Records 15
Hosted 1,000 Warehouse Transactions 16

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 Hosted 10,000 Records 17
Hosted Compensated Individual 17
Hosted Employee 17
Hosted Environment 17
Hosted Full-Time Equivalent (FTE) Student is defined in the following way 17
Hosted Fusion Month 17
Hosted Managed Resource 18
Hosted Named Seat Month - 18
Hosted Named User 18
Hosted Record (for Account Enrichment and Contact Enrichment Cloud Service) 18
Hosted Record (for Oracle Address, Email and Phone Verification Cloud Service) 18
Instance 19
Loqate’s Worldwide Address Data Packs 19
Monitored Service User 19
Offer Visit 19
Participating Trading Partners 19
Peak Capacity Limit 19
Pooled Named User 19
Smart Contract 20
Student Aid Applicant (SAA) 20
Student Aid Recipient (SAR) 20
Test Environment 20
Transparent Data Encryption 20
Unlimited Annual Subscription 20
VPN Connection 20
ORACLE GUIDED LEARNING 21
ORACLE FUSION SUITE BASES 23
Oracle Fusion Suite Professional Cloud Service – Hosted Named User 23
Oracle Fusion Suite Employee Cloud Service – Hosted Employee 26
ORACLE FUSION SUITE PROFESSIONAL USER – OPTIONAL SKUS 28
Additional Application for Oracle Enterprise Performance Management for Fusion Suite Cloud
Service – Hosted Environment 28
Oracle Fusion Public Sector Community Development for Fusion Suite Cloud Service – Hosted
Named User 29
Oracle Fusion Business Licenses for Public Sector Community Development for Fusion Suite –
Hosted Named User Cloud Service - Hosted Named User 30
Oracle Fusion Public Sector Business Licenses for Fusion Suite Cloud Service – Hosted Named
User 31
Oracle Fusion Student Management for Fusion Suite Cloud Service – Hosted FTE Student Cloud
Service – Hosted FTE 32
Oracle Fusion Incentive Compensation for Fusion Suite Cloud Service – Compensated
Participant 32

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 Oracle Fusion Subscriptions Management for Fusion Suite Cloud Service – 1,000 Subscriptions
33
Oracle Fusion Subscriptions Management for Fusion Suite Cloud Service – 1,000 in ARR 34
Oracle Customer Experience for Utilities – Fusion Agent Service for Fusion Suite Cloud Service
– Billable Service Customer 34
Oracle Customer Experience for Utilities – Fusion Sales for Fusion Suite Cloud Service – Hosted
Named User 35
ORACLE FUSION SALES AND SERVICE BASES (CX PILLAR) 36
Oracle Fusion Sales Enterprise Cloud Service – Hosted Named User 36
Oracle Fusion Sales Premium Cloud Service – Hosted Named User 37
Oracle Fusion Incentive Compensation Cloud Service – Compensated Participant 39
Oracle Fusion Service Enterprise Cloud Service – Pooled Named User 40
Oracle Fusion Field Service Cloud Service – Pooled Named User 41
ORACLE FUSION SALES AND SERVICE – OPTIONAL SKUS (CX PILLAR) 43
Oracle Fusion Sales Intelligence Cloud Service – Hosted Named User 43
Oracle Fusion Sales and Service Limited User Cloud Service – Hosted Named User 43
Oracle Fusion Partner Relationship Management for Partners Cloud Service – Hosted Named
User 44
Oracle Fusion Digital Customer Service Cloud Service – 1,000 Pooled Sessions 45
Oracle Intelligent Advisor Cloud Service – 1,000 Interactions 46
Oracle Policy Automation for Workers Cloud Service – Hosted Employee 47
Oracle Intelligent Advisor for United States Government Cloud Service – Each 48
Oracle Intelligent Advisor for United States Department of Defense Cloud Service – Each 48
Oracle Intelligent Advisor for United Kingdom Government Cloud Service – Each 49
Oracle Fusion Data Quality Cloud Service – Hosted 1,000 Records 50
Oracle Address, Email and Phone Verification Cloud Service Unlimited Annual Subscription –
Hosted Month 50
Oracle Address, Email and Phone Cloud Verification Service Per Verification – Hosted Record 51
Oracle Account Enrichment Cloud Service – Hosted Record 51
Oracle Additional Environments for Oracle Sales Planning Cloud Service for Oracle Engagement
Cloud – Hosted Environment 53
Oracle Additional Test Environment For Oracle Intelligent Advisor Cloud Service – Test
Environment 54
ORACLE FUSION CUSTOMER EXPERIENCE FOR COMMUNICATIONS 55
Oracle Customer Experience for Communications – Fusion Launch Cloud Service – 100K
Subscribers 55
Oracle Customer Experience for Communications – Fusion Launch Cloud Service – 50M
Revenue Under Management 55
Additional Test Environment for Oracle Customer Experience for Communications Cloud
Service – Each 56
ORACLE FUSION CUSTOMER EXPERIENCE FOR UTILITIES 58
Oracle Customer Experience for Utilities – Fusion Agent Service Cloud Service – Billable Service
Customer 58

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 Oracle Customer Experience for Utilities – Fusion Sales Cloud Service – Hosted Named User 59
ORACLE FUSION HUMAN CAPITAL MANAGEMENT (HCM PILLAR) 61
Oracle Fusion Human Capital Management Base Cloud Service – Hosted Employee 61
ORACLE FUSION HUMAN CAPITAL MANAGEMENT – OPTIONAL SKUS (HCM PILLAR) 63
Oracle Fusion Advanced Human Capital Management Controls Cloud Service – Hosted
Employee 63
Oracle Fusion Human Resource Help Desk Cloud Service – Hosted Employee 63
Oracle Fusion Recruiting Cloud Service – Hosted Employee 64
Oracle Fusion Recruiting Booster Cloud Service – Hosted Employee 64
Oracle Fusion Payroll Cloud Service for Canada – Hosted Compensated Individual 65
Oracle Fusion Payroll Cloud Service for China – Hosted Compensated Individual 66
Oracle Fusion Payroll Cloud Service for France – Hosted Compensated Individual 67
Oracle Fusion Payroll Cloud Service for Gulf Cooperation Council (GCC) –Hosted Compensated
Individual 67
Oracle Fusion Payroll Cloud Service for Ireland – Hosted Compensated Individual 68
Oracle Fusion Payroll Cloud Service for India – Hosted Compensated Individual 68
Oracle Fusion Payroll Cloud Service for Mexico – Hosted Compensated Individual 69
Oracle Fusion Payroll Cloud Service for the United Kingdom – Hosted Compensated Individual
69
Oracle Fusion Payroll Cloud Service for the United States – Hosted Compensated Individual 70
Oracle Fusion Payroll Core Cloud Service – Hosted Compensated Individual 71
Oracle Fusion Workforce Compensation Cloud Service – Hosted Compensated Individual 71
Oracle Fusion Workforce Health and Safety Incidents Cloud Service – Hosted Employee 72
Oracle Fusion Learning Cloud Service – Hosted Named User 73
Oracle Fusion Time and Labor Cloud Service – Hosted Named User 73
Oracle Fusion Talent Management Cloud Service – Hosted Named User 74
Oracle Fusion HCM Communicate Cloud Service – Hosted Employee 75
Oracle Fusion Learning Connect Cloud Service – Hosted Named User 75
Oracle Fusion Touchpoints Cloud Service – Hosted Named User 76
Oracle Fusion Workforce Scheduling Cloud Service – Hosted Named User 76
Fusion Workforce Labor Optimization Cloud Service – Hosted Managed Resource 77
ORACLE FUSION ENTERPRISE RESOURCE PLANNING (ERPM PILLAR) 78
Oracle Fusion Enterprise Resource Planning Cloud Service – Hosted Named User 78
Oracle Fusion Enterprise Resource Planning for Self Service Cloud Service – Hosted Named User
79
Oracle Fusion Risk Management Cloud Service – Hosted Named User 80
Oracle Fusion Financial Reporting Compliance Cloud Service – Hosted Named User 80
Oracle Fusion Procurement Cloud Service – Hosted Named User 81
Oracle Fusion Procurement for Self Service Cloud Service – Hosted Named User 82
Oracle Fusion Accounting Hub Cloud Service – Hosted 1,000 Records 82
Oracle Fusion Document Recognition Cloud Service – Hosted 1,000 Records 83
Oracle Avalara Global Indirect Tax Cloud Service – Hosted 1,000 Records 83
Oracle Avalara North America Tax Returns Cloud Service – Hosted Tax Returns 84
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ORACLE FUSION SUPPLY CHAIN MANAGEMENT (ERPM PILLAR) 85
Oracle Fusion Order Management Cloud Service – Hosted Named User 85
Oracle Product Management – Oracle Fusion Product Management Cloud Service – Hosted
Named User 85
Oracle Fusion Product Management Reviewer Cloud Service – Hosted Named User 86
Oracle Fusion Supply Chain Execution Cloud Service – Hosted Named User 87
Oracle Fusion Supply Planning Cloud Service – Hosted Named User 88
Oracle Fusion Demand Management Cloud Service – Hosted Named User 88
Oracle Fusion Sales and Operations Planning Cloud Service – Hosted Named User 89
Oracle Fusion Supply Chain Collaboration Cloud Service – Hosted Named User 90
Oracle Fusion SCM Analytics – Hosted Named User 90
Oracle Fusion SCM Analytics – Hosted Employee 91
Oracle Fusion Enterprise Contracts Cloud Service – Hosted Named User 92
Oracle Fusion Enterprise Contracts Essential User Cloud Service – Hosted Named User 92
ORACLE WAREHOUSE MANAGEMENT (ERPM PILLAR) 94
Oracle Warehouse Management Enterprise Cloud Service – Hosted Named User 94
Oracle Warehouse Management for United Kingdom Government Cloud Service – Each 95
Oracle Warehouse Workforce Management Cloud Service – Hosted Named User 95
Oracle Warehouse Management Automation Cloud Service – Warehouse Facility 96
Additional Test Environment for Warehouse Management Cloud Service – Test Environment
96
ORACLE FUSION STUDENT CLOUD SERVICE 98
Oracle Fusion Student Management Cloud Service – Hosted FTE Student 98
Oracle Student Aid Eligibility Cloud Service – Student Aid Applicant 98
Oracle Student Financial Planning Cloud Service – Student Aid Recipient 99
Additional Test Environment for Student Financial Planning Cloud Service – Test Environment
99
ORACLE ENTERPRISE PERFORMANCE MANAGEMENT (ERPM PILLAR) 101
Oracle Enterprise Performance Management Standard Cloud Service – Hosted Named User 101
Oracle Additional Application for Oracle Enterprise Performance Management Standard Cloud
Service – Hosted Environment 102
Oracle Enterprise Performance Management Enterprise Cloud Service – Hosted Named User
103
Oracle Enterprise Performance Management Enterprise Cloud Service – Hosted Employee 104
Oracle Additional Application for Oracle Enterprise Performance Management Enterprise Cloud
Service – Hosted Environment 105
Oracle Enterprise Data Management Cloud Service – Hosted Employee 106
Oracle Enterprise Data Management Cloud Service – Hosted 1,000 Records 106
Oracle Additional Environments for Enterprise Data Management (EDM) Cloud Service – Test
Environment 107
Oracle Enterprise Performance Management for United Kingdom Government Cloud Service –
Each 107

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 Oracle European Union Restricted Access Cloud Service for Enterprise Performance
Management – Each 108
ORACLE LOGISTICS CLOUD SERVICE (ERPM PILLAR) 110
Oracle Transportation Management Cloud Service – Hosted $M Freight Under Management 110
Oracle Transportation Operational Planning Cloud Service – Hosted $M Freight Under
Management 110
Oracle Fleet Management Cloud Service – Hosted $M Freight Under Management 111
Oracle Logistics Network Modeling Cloud Service – Hosted $M Freight Under Management 111
Oracle Global Trade Management Cloud Service – Hosted $M in Revenue 112
Database Replication Enablement for Oracle Transportation & Global Trade Management Cloud
Service – Each 112
Additional Test Environment for Oracle Transportation Management and Global Trade
Management Cloud Service – Test Environment 113
Oracle Transportation and Global Trade Management for United Kingdom Government Cloud
Service – Each 114
Oracle Database Vault and Break Glass for Transportation and Global Trade Management Cloud
Service – Each 114
OPTIONAL SERVICES 118
Oracle Additional Test Environment for Oracle Fusion Cloud Service – Test Environment 118
Oracle Break Glass for Fusion Cloud Service – Each 118
Oracle Fusion for Retail Services Cloud Service – Each Error! Bookmark not defined.
Oracle Integration Access Cloud Service – Each 119
Oracle HIPAA Advanced Security for Fusion SaaS in the Oracle Public Cloud – Each 120
Oracle Load Testing Cloud Service for Fusion – Five Business Flows – Each 121
Oracle Additional Load Testing Cloud Service for Fusion – Five Business Flows – Each 122
Oracle Additional Storage for Oracle Fusion Cloud Service – Hosted Month 122
Oracle Enterprise Performance Management for United States Government Cloud Service –
Each 123
Oracle Fusion for United Kingdom Government Cloud Service – Each 124
Oracle Fusion for United States Government Cloud Service – Each 124
Oracle SaaS for U.S. Government Disconnected – Each 125
Oracle Fusion for Financial Services Cloud Service – Each 126
ORACLE FUSION PERMITTING AND LICENSING 128
Oracle Fusion Public Sector Community Development Cloud Service – Hosted Named User 128
Oracle Fusion Public Sector Business Licenses Cloud Service – Hosted Named User 128
Oracle Fusion Business Licenses for Public Sector Community Development Cloud Service –
Hosted Named User 129
ORACLE FUSION SUBSCRIPTION MANAGEMENT 131
Oracle Fusion Subscription Management Cloud Service – 1,000 Subscriptions 131
Oracle Fusion Subscription Management Cloud Service – 1,000 in ARR 131
ORACLE FUSION EMPLOYEE METRICS 133
Oracle Fusion Enterprise Resource Planning Cloud Service – Hosted Employee 133
Oracle Fusion Risk Management Cloud Service – Hosted Employee 134
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 Oracle Fusion Procurement Cloud Service – Hosted Employee 134
Oracle Fusion Financial Reporting Compliance Cloud Service – Hosted Employee 135
Oracle Fusion Document Recognition Cloud Service – Hosted Employee 135
Oracle Fusion Order Management Cloud Service – Hosted Employee 136
Oracle Fusion Product Management Cloud Service – Hosted Employee 137
Oracle Fusion Supply Chain Planning Suite – Hosted Employee 137
Oracle Fusion Supply Chain Execution Cloud Service – Hosted Employee 138
Oracle Warehouse Management Enterprise Cloud Service – Hosted Employee 139
Oracle Warehouse Workforce Management Cloud Service – Hosted Employee 140
Oracle Database Vault and Break Glass for Warehouse Management Enterprise Cloud Service –
Each 140
ORACLE COMMERCE CLOUD (CX PILLAR) 143
Oracle Commerce Standard Cloud Service – 1,000 Page Views 143
Oracle Commerce Premium Edition Cloud Service – 1,000 Page Views 145
Oracle Commerce Premium Edition Cloud Service – Order 147
Oracle Commerce Agent Console Cloud Service – Additional User – Hosted Named User 149
Oracle Commerce External API Access Cloud Service – 1,000 Requests 149
Oracle Additional Test Environment for Commerce Cloud Service – Test Environment 151
OTHER ORACLE SERVICES 153
Oracle PCI Compliance Cloud Service – Each 153
Oracle Integration Cloud Service for Oracle SaaS 154
Oracle Digital Assistant Platform for SaaS 156
Oracle CASB for Oracle SaaS – Monitored Service User 157
Oracle CASB for Oracle SaaS – Hosted Employee 158
Oracle Maps Cloud Service for Asset Tracking – Hosted Managed Resource 159
Oracle Maps Cloud Service for Asset Tracking – 100 Appointments 159
Oracle Maps Cloud Service for Asset Optimization – Hosted Managed Resource 160
Oracle Maps Cloud Service for Asset Optimization – 100 Appointments 160
Oracle Supplier Network Adapter for Partners Cloud Service – 500 Hosted Trading Partners 161
European Union Sovereign Cloud Service for Oracle Fusion Applications – Each 161
Fusion ERP Analytics – Hosted Named User Per Month 162
Fusion ERP Analytics – Hosted Employee 163
Fusion HCM Analytics – Hosted Employee 164
Fusion HCM Analytics – Hosted Named User 164
Oracle Fusion CX Analytics Cloud Service – Hosted Named User 165
Oracle Fusion Accounting Hub Analytics – Hosted 1,000 Records 166
Oracle Additional Test Environment for Fusion Data Intelligence – Each 166
ADVANCED CUSTOMER SUPPORT 167
Oracle Cloud Priority Support for SaaS – Each 167
ORACLE SAAS AT CUSTOMER 168
Oracle SaaS for Dedicated Region Cloud@Customer – Each 168

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 Oracle Additional Test Environment for SaaS at Customer Cloud Service and Dedicated Region
Cloud@Customer – Each 169
Oracle Data and Device Retention for SaaS at Customer Cloud Service – Each 169
Oracle Audit Compliance Reporting for SaaS at Customer Cloud Service and SaaS for Dedicated
Region Cloud@Customer – Each 171
Oracle Financial Controls Compliance Reporting for SaaS at Customer and SaaS for Dedicated
Region Cloud@Customer – Each 173
Oracle ISO Reporting for SaaS at Customer and SaaS for Dedicated Region Cloud@Customer
174
Oracle PCI Compliance Reporting for SaaS at Customer and Saas for Dedicated Region
Cloud@Customer – Each 174
Oracle Additional Test Environment for SaaS at Customer Cloud Service and Saas for Dedicated
Region Cloud@Customer – Each 176
ORACLE PROCESS AUTOMATION FOR FUSION APPLICATIONS 178
Oracle Process Automation for Fusion Applications 178
ORACLE FIELD SERVICE CLOUD (CX PILLAR) 180
Oracle Field Service Professional Cloud Service – Hosted Named User 180
Oracle Field Service Professional Cloud Service – Hosted Named Seat Month 181
Oracle Field Service Enterprise Cloud Service – Hosted Named User 182
Oracle Field Service Enterprise Cloud Service – Hosted Named Seat Month 183
Oracle Field Service Contingent Worker Cloud Service – Activity – Pooled Capacity 184
Oracle Additional Test Environment for Oracle Field Service Cloud Service – Each 185
Oracle Field Service for United Kingdom Government Cloud Service – Each 186
ORACLE ENHANCED CUSTOMER AUDIT PROGRAM 187
Oracle Enhanced Customer Audit Program 187

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GLOSSARY

$1,000 Revenue is defined, for the purposes of Oracle Commerce Cloud Service, as 1,000 U.S. dollars
(or 1,000 units of the local currency stated in the order) of goods and services successfully purchased
using the site’s shopping cart, valued at the actual purchase price and excluding the value of separately
identified shipping and sales tax charges. Site revenue is unaffected by downstream returns or
cancellations except those that are communicated back to the Cloud Service in the same month in
which the original sale occurred.

$M in Revenue is defined, for the purposes of Oracle Maps Cloud Service, as 1,000,000 U.S. dollars (or
the equivalent amount in local currency stated in the order) in all income (interest income and
non-interest income) before adjustments for expenses and taxes generated by You during a fiscal
year.

1 Gigabyte Storage Capacity Per Year is defined, for the purposes of Commerce Cloud Service, as a
one-year entitlement to an additional one Gigabyte (one billion bytes) of storage available for use by a
single instance of the Commerce Cloud Service across all environments (production and non-
production).

1 Million Messages is defined as the number of 1,000,000 message quantities per month used as part
of the Oracle Cloud Service. A message is defined as up to 50 Kb of in-and-out transmission from/to
the Oracle Cloud Service. Any messages over 50 Kb in size must be counted as multiple messages, with
each 50 Kb or portion thereof counting as equivalent to one message (e.g., 210 Kb would be counted
as five messages). Each named user for the process automation and/or the Visual Apps features is
equal to 5,000 messages.

1 Order is defined, for the purposes of Commerce Cloud Service, as an instruction initiated in Commerce
Cloud Service to process, deliver, or otherwise fulfill a request for any good or service. Commerce Cloud
Orders are unaffected by downstream cancelations and returns.

100 Appointments is defined as 100 individual activities (e.g., work order, office visit, time used to assist
another resource, lunch break, etc.) scheduled within the applicable service that Your resource (e.g.,
mobile employee) performs at a specific location.

100 Daily Visitor Sessions is defined as 100 Daily Visitor Sessions per month during the Service Period.
A Daily Visitor Session is a unique individual who accesses the service during a 24-hour period using a
specific channel (e.g., web site, mobile application) and is identified through the use of cookie, device
ID, IP, or session ID. Access across multiple channels counts for multiple Visitor Sessions.

100K Subscribers is defined as 100,000 individuals who are authorized by You to use one or more of
Your licensed services with which the Oracle Fusion Customer Experience for Communications services
listed herein (the “CX4C Cloud Services”) are used. For example, an individual subscriber may be
tracked as a customer record/account in Your licensed service or other related subscriber databases
such as a customer master, ordering system, etc. An individual subscriber is counted once, regardless
of the number of licensed services used. For CX4C Cloud Services, an individual subscriber is defined

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as an individual that purchases one or more licensed services from the service provider that utilizes
launch, buying, or care capabilities of the applicable service.

1,000 API Requests is defined as 1,000 API Requests where one API request originates outside of the
Oracle Loyalty Cloud Service offerings. The request can originate from both Oracle and non-Oracle
systems such as customer reservation system, customer website, customer ecommerce system,
customer retail POS store, Oracle Cloud Marketing, etc.

1,000 in ARR is defined, for the purposes of Oracle Subscription Management Cloud Service, as one
thousand U.S. dollars (or the equivalent amount in local currency stated in the order) of the total
subscriptions ARR in a given period processed by Oracle Subscription Management Cloud Service.

1,000 Interactions is defined as 1,000 interactions in a 12-month period and is a combination of all
interactions that contain an Adaptive Intelligent offer, recommendation, or action across all channels
with which a brand interacts with its customers. For the purposes of this metric,

 Web visit = one interaction

 Five emails = one interaction
 Five SMS/chatbot = one interaction

An interaction may include multiple offers, recommendations, or actions. Web interactions expire after
30 minutes of inactivity and thereafter count as a new interaction. In case of other channels such as
email, SMS, etc., an Interaction is a communication sent to a uniquely identified destination.

For the purposes of Intelligent Advisor, 1,000 Interactions means 1,000 advice interactions with
Intelligent Advisor in a 12-month period. For the purposes of this metric,

 One Intelligent Advisor interview session by a single user = one advice interaction
 20 Intelligent Advisor Determinations API assessments = one advice interaction

For Intelligent Advisor interview sessions:

 An interview session is conducted by a single user over any continuous duration. After a period
of inactivity, interview sessions end automatically, and upon resumption will be treated as an
additional interview session.
 Interview sessions, conducted by a logged in Fusion Sales and Service agent user, are
considered non-metered usage, and do not count as an advice interaction for the purposes of
this metric.

One Intelligent Advisor Determinations API assessment corresponds to the following:

 An invocation of the Determinations API Assess Service Simple Object Access protocol (SOAP)
Assess action
 An invocation of the Determinations API Answer Service Simple Object Access Protocol (SOAP)
GetAnswer action
 Each individual case POSTed to the Determinations API Batch Assessment Representational
State Transfer (REST) Service endpoint

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Note that an assessment is deemed to have occurred even if the provided data cannot be processed.

If a policy model has been constructed such that multiple independent assessments are processed
together (e.g., unrelated customers or unrelated incidents), each independent assessment processed
via the policy model will be counted separately for the purposes of Oracle Policy Automation Cloud
Service.

1,000 Offer Visits: is defined as 1,000 visits in a 12-month period and is a combination of all interactions
that contain an Adaptive Intelligent offer, recommendation, or action across all channels with which a
brand interacts with its customers.

1,000 Page Views is defined as 1,000 requests to load a URL by an end user’s web browser. For the
purposes of this metric, a new Page View is deemed to have occurred in each of the following cases:

 The first URL request of an end-user web session.

 When multiple URL requests occur within a single end user’s web session, every URL request
which is different from the URL request immediately preceding it.
 Each URL request resulting from a forced page reload by the end user’s web browser.

1,000 Pooled Sessions is defined as 1,000 Sessions per Service Period. A Session is a unique individual
who accesses the service during a 24-hour period using a specific channel (e.g., web site, mobile
application) and is identified through the use of cookie, device ID, IP, or session ID. Access across
multiple channels counts for multiple Visitor Sessions. Oracle will sum the sessions each calendar
month and decrement that amount from the total session pool.

For purposes of Digital Customer Service (DCS), the defined period is not to exceed 24 hours. For
purposes of Digital Customer Service (DCS), the defined period is not to exceed 24 hours. For purposes
of Commerce for CPQ, the defined period is not to exceed 30 minutes.

1,000 Requests is defined, for the purposes of Commerce Cloud Service, as 1,000 API requests,
originating outside of the set Oracle Commerce Cloud Service offerings, to Oracle Commerce External
API Access Cloud Service REST endpoints classified in the Oracle Commerce Cloud Service Product
Documentation as Storefront, Agent, or Server Side Extensions. A non-exhaustive list of examples of
requests considered to originate outside of Oracle Commerce Cloud Service offerings includes requests
from any website not hosted in Commerce Cloud Service, any mobile application, any fulfillment system
or order management system (including those offered by Oracle), and Oracle Integration Cloud.
Requests originating from inside Commerce Cloud Service include those that originate in the Storefront
UI application, Agent UI application, Admin UI application, and Commerce Cloud Server Side Extension
code.

1,000 Sessions is defined as 1,000 Sessions where Session is defined as a unique individual who
accesses the Oracle Digital Assistant (ODA) through a specific channel (such as Slack, web client,
Microsoft Teams, etc.) and can have as many interactions with the ODA through that channel until the
user has closed the chat client or after the session has timed out (maximum value equals 24 hours).

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1,000 Subscriptions is defined as 1,000 subscription lines where each is an individual, billable service,
or managed asset with recurring billing processed by Oracle Subscription Management Cloud Service.

10,000 Hosted Customer Records Per Month is defined as 10,000 unique Customer Records accessed
using the program during a calendar month, including contact records and unconverted lead records
(i.e., prospects).

Customer Records include all records accessed through campaigns (e.g., static, workflow, and adaptive),
microsites, web forms, lead scoring, web tracking, import, and response processing, as well as contact
or prospect records that are stored in the system temporarily during the subscription term (e.g., for
rented prospect data). Customer Records do not include shared references that may be essential for
data management purposes and excludes anonymous website visitors.

Accounts with no associated contacts but are communicated to using the program are calculated as one
contact per account.

10,000 Requests Per Month is defined as maximum of 10,000 requests per month. A Request is
defined as an API call from a mobile application or one round-trip interaction (i.e., a request to a bot
and a response from that bot) or a push initiated from the Oracle Cloud Service.

50 Gigabytes is defined as 50 Gigabytes of additional computer storage space used by a storage filer
equal to fifty billion bytes through the Cloud Service. For products such as Oracle Planning and
Budgeting Cloud Service that include two environments per Subscription ID, 50 Gigabytes provides
entitlement to an additional 50 Gigabytes of storage per environment (production and non-
production).

50M Revenue Under Management (RUM), or Hosted 50M RUM is defined as 50,000,000 U.S. dollars
of all income (interest income and non-interest income), before adjustments for expenses and taxes,
generated in the preceding 12 months by Your businesses that use the CX4C Cloud Services.

500 Hosted Trading Partners is defined as up to 500 unique trading partner relationship records
(active or inactive) for an individual customer that allow for electronic message transmission between
the parties.

50,000 Messages is defined as a block of 50,000 email messages to be sent to marketing contacts
(including contacts, customers, prospects, or employees) from the Oracle Fusion Marketing system.
Unused or partially used email blocks expire at the end of the Service Period and do not rollover, and
are not otherwise applied, to a new term.

Activity Pooled Capacity is defined as the maximum of one Activity in Oracle Field Service Cloud per
Service Period. If at any time use of the Oracle Field Service Cloud exceeds the purchased quantity of
Pooled Activities, then You are out of compliance and You must pay Oracle for back-compliance
charges for the overage and purchase additional Pooled Activities to accommodate Your increased
usage.

Activity Pooled Capacity is defined as the maximum of one Activity in Oracle Field Service Cloud per
Service Period. You can consume as many Pooled Activities as you need for each service month, but

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You need to buy more Activities to fill your pool if You run out of capacity before the Services Period
end date.

An Activity (e.g., work order, office visit, lunch break, warehouse visit, etc.) is scheduled on a contingent
worker’s route within Oracle Field Service Cloud. An Activity may have a defined status (e.g., pending,
started, completed, not done, suspended, cancelled, etc.) and may have a defined start and end time.
If an Activity requires several activities (e.g., there is pre-work before the actual work begins, work is
performed in several places, work is performed over multiple days/segments, work is suspended and
returned to at a future time, etc.), each such activity is unique and considered to be a separate Activity
in Oracle Field Service Cloud with a unique AID (appointment ID).

For the purposes of Oracle Field Service Cloud, an Activity is determined by each unique AID assigned
to a contingent workers route where the users User Classification is “contingent.” At the end of each
month, Oracle will look at the previous month’s activity count and decrement that amount from the
total Pooled Activities count.

Additional Storefront is defined as an added set of Commerce Cloud Service environments including
a production environment, a staging environment, and a development environment. These
environments enable a shopper-facing website, a domain name, and a dedicated administration
interface permitting independent content administration of the website.

Billable Service Customer is defined as the total number of Your and Your Affiliates’ individual utilities
services that are billable to each of Your and Your Affiliates’ customers. If You will bill multiple utility
services to one customer, each service will count as a single Billable Service. If a customer will be billed
for utility services at multiple locations (e.g., a chain store, an apartment building, or a municipality),
each utility service for each such location shall count as a single Billable Service.

Examples of utilities customer Billable Service types include, but are not limited to, electric, gas, water,
and waste water.

Business Network Administrator is a Hosted Named User that You authorize to access, use, and
configure the Intelligent Track and Trace service. Business Network Administrators may include You
and Endorsing Trading Partners, but will not include any Participating Trading Partners.

Companies means Hosted Records that contain information provided by D&B about businesses, such
as business name, D&B numbers, industry classification, address, etc.

Compensated Participant is defined as an active participant whose compensation or compensation

calculations may be generated by the programs (even if zero dollars or non-monetary). Compensated
Participants includes, but are not limited to, Your employees, contractors, partners, retirees, and any
other person or other entity (i.e., company).

Contacts means Hosted Records that contain information provided by D&B about individuals, such as
name, email, phone number, etc.

Endorsing Trading Partners are trading partners that have their own blockchain instance with the
ability to define Smart Contracts and define access to and visibility on transactions submitted using

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those Smart Contracts. Endorsing Trading Partners have full access to the Intelligent Track and Trace
web application and REST API to submit transactions.

Hosted $M in Application Annual Revenue is defined, for t h e purposes of Oracle Global Trade
Management Cloud Service, as 1,000,000 U.S. dollars (or the equivalent amount in local currency
s t a t e d in the order) in all income (interest income and non-interest income) before
adjustments for expenses and taxes generated by You during a fiscal year.

Hosted $M in Freight Under Management (FUM) is defined as 1,000,000 U.S. dollars (or the
equivalent amount in local currency stated in the order) of the total transportation value of tendered
orders for all shipments for a given calendar year during the term of the Oracle Transportation
Management Cloud Service. FUM shall include the combined total of actual freight purchased by You,
plus the cost of freight for shipments managed by You, and any transportation management services
provided by You for Your clients. Freight that is paid by a third party shall also be included in the FUM
total (e.g., inbound shipments from suppliers to You with the freight term of prepaid).

Hosted 1K Invoice Line is defined as one thousand invoice line items processed by the program during
a 12-month period. You may not exceed the licensed number of Invoice Lines during any 12-month
period unless You acquire additional Invoice Line licenses from Oracle.

Hosted 1,000 Active Members is defined as 1,000 Active Members where one Active Member has a
Member Status of Active, Dormant, Payment Pending, Potential Fraudulent, or any other customer
Member Status. Members Statuses of Cancelled, Inactive, or Merged are considered inactive.

Hosted 1,000 Order Lines is defined as one thousand Order Line items processed by the Cloud
Service during a 12-month period.

Hosted 1,000 Records is defined as 1,000 unique customer database records stored in the hosted
service. For the purposes of Fusion Customer Management Foundation for Organizations Cloud
Service, a customer database record is a unique business entity or company record which is stored as
an account or organization in the hosted service. For the purposes of Fusion Customer Management
Foundation for Persons Cloud Service, a customer database record is a unique consumer (i.e., physical
person) record which is stored as a contact or a person in the hosted service.

For the purposes of Fusion Data Quality Address Cleansing Cloud Service, the number of records should
match the number of records of the Fusion Customer Management Foundation for Organizations Cloud
Service and Fusion Customer Management Foundation for Persons Cloud Service ordered by You.

For the purposes of Fusion Data Quality Matching Cloud Service, the number of records should match
the number of records of Fusion Customer Management Foundation for Organizations Cloud Service
and Fusion Customer Management Foundation for Persons Cloud Service ordered by You.

For the purposes of Fusion Automated Invoice Processing Cloud Service and Fusion WebCenter Forms
Recognition Cloud Service, a record is a unique invoice header in the hosted service entered during the
month.

Fusion Cloud Service Descriptions v043025 Page 15 of 188

For the purposes of Fusion Product Hub Cloud Service, a product record is defined by a unique product
that is used by an enterprise in the hosted service at any given time. A unique product record would
include all items including but not limited to finished goods, phantom items, style items, SKU items,
pack items, assemblies, components, model, and option items, but does not include any instance items
(i.e., star items), organization assignments, or revisions/versions of the same item or items.

For the purposes of Fusion Product Hub Portal Cloud Service, a hosted product record is defined by a
unique record that is uploaded through the Product Hub Portal Cloud Service and has been accepted
to be imported into the Product Hub Cloud Service at any given time.

For the purposes of Oracle In-Memory Cost Management Cloud Service, a product record is defined by
a unique product that is used by an enterprise in the hosted service at any given time. A unique product
record would include all items including, but not limited to, finished goods, phantom items, style items,
SKU items, pack items, assemblies, components, model, and option items, but does not include any
instance items (i.e., star items).

For the purposes of Fusion Accounting Hub Cloud Service, a record is a unique external transaction
row uploaded to Accounting Hub Cloud Service during the month and stored in the hosted service. It
will be based on unique records in the subledger accounting lines table.

For the purposes of Enterprise Data Management Cloud Service, a record is defined as a unique
instance by name of a specific business entity—called a node—such as, but not limited to, company,
account, cost center, product, customer, location, departments, or other critical business elements that
are managed within the hosted service.

For the purposes of Oracle Adaptive Intelligent Apps for Customer Experience, Sales and Service
Enterprise Records, a customer database record is defined as a database record in the Cloud Service
that has a collection of attributes or fields containing data about companies provided by Oracle. A
database record that is created and first processed (e.g., when the record is either downloaded or
matched to enrich/clean an existing customer database record) constitutes a new Hosted Record for
the purposes of the order, including for pricing purposes. Further processing of that database record
within the same one-year period within the Service Period of the applicable order does not for pricing
purposes create a new Hosted Record. For the avoidance of doubt, the first one-year period begins on
the Services Start Date as set forth in Your order and runs for one year thereafter and each successive
one-year period begins the day after the end of the preceding one year period and runs for one year
thereafter.

For the purposes of Avalara Global Indirect Tax Cloud Service, a record is defined a sale or purchase,
quote or transfer document. Example documents include but are not limited to AP supplier invoices,
AR customer invoices, purchase orders, purchase requisitions, prepayments, credit memos, debit
memos, change orders, and/or sales orders. Avalara may process a document multiple times across its
life cycle events; this is still counted as one record.

Hosted 1,000 Warehouse Transactions is defined as 1,000 unique transactions processed through the
Oracle Warehouse Management Cloud Service. For the purposes of this metric, Hosted Warehouse
Transactions means license plate numbers (LPNs) that have been shipped or consumed by use of this

Fusion Cloud Service Descriptions v043025 Page 16 of 188

Oracle Cloud Service. An LPN is a method used in the warehouse management industry to identify the
cases, pallets, cartons, totes, etc. into which inventory is packaged for shipping. A given order line within
a Hosted Warehouse Transaction will be packaged into one or more LPNs for shipping. You may not
exceed the total number of Hosted Warehouse Transaction subscriptions under Your order during the
Service Period. If You exceed the quantity of Hosted Warehouse Transaction subscriptions purchased
under Your order, You must purchase additional quantities from Oracle.

Hosted 10,000 Records is defined as 10,000 unique customer database records stored in the hosted
service. For the purposes of Oracle AI Apps for CX, B2B Marketing Enterprise Records, a Hosted Record
is defined as a database record in the Cloud Service that has a collection of attributes or fields
containing data about Contacts provided by Oracle. A database record that is created and first
processed (e.g., when the record is either downloaded or matched to enrich/clean an existing Hosted
Record) constitutes a new Hosted Record for the purposes of the order including pricing. Further
processing of that Hosted Record within the Service Period of the order does not constitute a new
Hosted Record for pricing purposes.

Hosted Compensated Individual is defined as an individual whose compensation or compensation

calculations are generated by the programs. The term Compensated Individual includes, but is not
limited to, Your employees, contractors, retirees, and any other person.

Hosted Employee is defined as (1) all of Your full-time, part-time, temporary employees, and (2) all of
Your agents, contractors, and consultants where such agents, contractors, and consultants have access
to, use of, or are tracked by the programs. The quantity of the licenses required is determined by the
number of Hosted Employees and not the actual number of users. In addition, if You elect to outsource
any business function(s) to another company, the following must be counted for the purposes of
determining the number of Hosted Employees: all of that other company's full-time employees, part-
time employees, temporary employees, agents, contractors, and consultants that (1) are providing the
outsourcing services and (2) have access to, use of, or are tracked by the programs.

Hosted Environment is the combination of systems and supporting resources to which Oracle grants
You access as part of the Oracle Cloud Services ordered by You, that is (I) configured for the Oracle
Programs operating on it and for specific uses as part of the Oracle Public Cloud Services, and (2) used
by Oracle to perform the Oracle Cloud Services. The Hosted Environment consists of the production
environment, and any non-production environment, as referenced in the applicable Ordering
Document and services policies.

Hosted Full-Time Equivalent (FTE) Student is defined in the following way: Any full-time student
enrolled in Your institution and earning academic credit counts as 100% of an FTE Student. Any part-
time student enrolled in Your institution and earning academic credit counts as 25% of an FTE Student.
Any student enrolled in Your institution but not earning academic credit (for example, continuing
education students) counts as 17.5% of an FTE Student.

The definition of "full-time" and "part-time" is based on Your policies for student classification. If the
total number of FTE Students is a fraction, it will be rounded up to the nearest whole number.

Hosted Fusion Month is defined as one calendar month of access to the Cloud Services.

Fusion Cloud Service Descriptions v043025 Page 17 of 188

Hosted Managed Resource is defined as a physical asset subject to the applicable service (such as a
truck or a train) and individual users of the service, as well as all Your employees, contractors, partners,
and any other individual or entity managed by the service.

Hosted Named Seat Month - For the purpose of Oracle Field Service Cloud, authorized individuals are
users directly configured in Oracle Field Service Cloud where the User Classification is “regular”
regardless of whether the individual is actively accessing the service at any given time during one
service month. The Hosted Named Seat Months are pooled for the Service Period stated on the Order
Document. You can consume as many units as You need for each month but will need to buy more
units to fill Your pool if You run out of capacity before the Service Period End Date. This is monitored
retroactively. At the end of each service month, Oracle will look at the previous month’s provisioned
unique user count, find the maximum number used during the service month and decrement that
amount from the total seat pool. You can consume as many seats as You need for each service month
but need to buy more seats to fill Your pool if You run out of capacity before the Service Period end
date.

Hosted Named User is defined as an individual authorized by You to access the hosted service,
regardless of whether the individual is actively accessing the hosted service at any given time. Hosted
Named Users may include Business Network Administrators, Endorsing Trading Partners, and
Participating Trading Partners. For the purposes of Talent Review & Succession Management Cloud
Service, Talent Review & Succession Management for Midsize Cloud Service, Fusion Talent
Management for Coexistence Cloud Service, Workforce Compensation Cloud Service, Workforce
Compensation for Midsize Cloud Service, and Fusion Talent Management and Workforce
Compensation Cloud Service, Hosted Named User is calculated on a 12-month rolling basis. The peak
number of Hosted Named Users at any given time during each calendar month of the Service Period
determines your compliance with this metric.

For the purpose of Oracle Field Service Cloud, authorized individuals are users directly configured in
Oracle Field Service Cloud where the User Classification is “regular”. The quantity of Hosted Named
Users on the ordering document is the maximum number of Hosted Named Users.

Hosted Record (for Account Enrichment and Contact Enrichment Cloud Service) is defined, for the
purposes of the Oracle Account Enrichment Cloud Service, Oracle Contact Enrichment Cloud Service,
Oracle Account Enrichment Additional Application Cloud Service, and Oracle Contact Enrichment
Additional Application Cloud Service, as a database record in the Cloud Service that has a collection of
attributes or fields containing data about Accounts (also referred to as Companies) and Contacts
provided by Dun & Bradstreet (D&B).

A database record that is created and first processed (e.g., when the record is either downloaded or
matched to enrich/clean an existing Hosted Record) constitutes a new Hosted Record for the purposes
of the order including pricing. Further processing of that Hosted Record within 12 months of the first
time the record is processed does not constitute a new Hosted Record for pricing purposes.

Hosted Record (for Oracle Address, Email and Phone Verification Cloud Service) is defined for the
purposes of the Oracle Address, Email and Phone Verification Cloud Service, as a database record in
the Cloud Service that has (1) a collection of attributes or fields containing data such as street, city,
country, etc. about a postal address; (2) a collection of attributes or fields containing data such as

Fusion Cloud Service Descriptions v043025 Page 18 of 188

country code, area code, exchange and number, etc. about a phone number; (3) a collection of
attributes or fields containing data about an email address. A Hosted Record in this context is the result
of the submission of one address record for the purposes of either searching or verifying or cleaning
an address against Loqate’s worldwide reference data set; one phone or email for the purposes of
verifying a phone number or an email address against Loqate’s worldwide phone and email verification
service. Each submission of an address constitutes a new Hosted Record for the purposes of the order
including pricing. Multiple submissions of a single address, email, or phone will be treated as separate
records.

Instance is defined as a single deployment of an Oracle Cloud Service ordered by You.

Loqate’s Worldwide Address Data Packs is defined as address data packs provided by third-party
Loqate and used within the Oracle Address Verification Cloud Service. These data packs consist of
postal address data from sources such as Royal Mail, United States Postal Service, etc. Worldwide
coverage of countries covered for such data can be found at www.loqate.com/datacoveragesummary/.

Monitored Service User is defined as a user account in Your SaaS applications which You are
authorized to monitor each hour for each service with the Oracle CASB Service. User accounts may
include individual user accounts as well as accounts shared by multiple users of the monitored SaaS
applications and are not limited to Customer and Customer’s affiliates’ employees, customers, partners,
consultants, contractors and agents.

Offer Visit is defined with the following metrics:

 One web visit = one Offer Visit

 Five emails = one Offer Visit
 Five SMS/chatbot activities = one Offer Visit

An Offer Visit may include multiple offers, recommendations, or actions within one Offer Visit. Web
Offer Visits expire after 30 minutes of inactivity and thereafter count as a new visit. In case of other
channels such as email, SMS, etc., an Offer Visit is a communication sent to a uniquely identified
destination.

Participating Trading Partners are trading partners that do not have a blockchain instance provisioned
for them and therefore do not have the ability to define Smart Contracts or access to and visibility on
rules. Participating Trading Partners are limited to accessing the Intelligent Track and Trace web
application and REST API to submit transactions.

Peak Capacity Limit is defined, for the purposes of Oracle Commerce Cloud Service, as the maximum
rate at which page views or external API requests can be consumed.

Pooled Named User is defined as an individual authorized by You to access the hosted service,
regardless of whether the individual is actively accessing the hosted service at any given time during
one calendar month. The Pooled Named Users are pooled for the Service Period stated on the Order
Document. You can consume as many units as You need for each month but will need to buy more
units to fill Your pool if You run out of capacity before the Service Period End Date. This is monitored
retroactively. At the end of each calendar month, Oracle will look at the previous month’s provisioned

Fusion Cloud Service Descriptions v043025 Page 19 of 188

unique user count, find the maximum number used during the calendar month and decrement that
amount from the total User pool.

Smart Contract is defined as the situation in which there are business rules defined by You or Your
Endorsing Trading Partners and implemented in an Intelligent Track and Trace blockchain instance.

Student Aid Applicant (SAA) is defined as the quantity of individuals who have submitted an
Institutional Student Information Record (ISIR) to Your institution within the prior 365 days, inclusive of
the date of measurement.

Student Aid Recipient (SAR) is defined as the quantity of Your students who have received any form
of financial aid (including grants, scholarships, loans, work-study, or stipends) processed through the
system within the prior 365 days, inclusive of the date of measurement.

Test Environment is defined as a single test environment provided to You as part of the Cloud Services.
A Test Environment is used for testing and validating changes prior to promotion to the production
environment as well as for recreating events and duplicating issues occurring in the production
environment for the purposes of troubleshooting and facilitating incident resolution.

For the following services, the Additional Environment option will provide either (a) two additional
non-production environments for use with the associated Cloud Service or (b) two additional standby
environments for use with the associated Cloud Service for use during service disruption only:
Financial Consolidation and Close Cloud Service, Account Reconciliation Cloud Service, Tax Reporting
Cloud Service, Enterprise Planning and Budgeting Cloud Service, Planning and Budgeting Cloud
Service, Enterprise Performance Reporting Cloud Service, Oracle Profitability and Cost Management
Cloud Service or Enterprise Data Management Cloud Service.

Transparent Data Encryption encrypts Your content stored in the Oracle Fusion Applications when
Your content is saved to disk, thereby protecting against access to the data as it is stored in files on the
operating system. Database files (which store data from the database on the file system) and database
backups are encrypted and cannot be read.

Unlimited Annual Subscription is defined, for the purposes of the Oracle Address, Email and Phone
Verification Cloud Service, as unlimited access to the service to search, verify and clean addresses,
emails and/or phone numbers against Loqate’s worldwide address data packs and email and phone
verification services for the duration of one year in the Service Term. The Unlimited Annual Subscription
is a yearly subscription and valid for one year of the Service Term.

VPN Connection is defined as each Oracle virtual private network connection installed between the
Oracle data center and You.

Fusion Cloud Service Descriptions v043025 Page 20 of 188

ORACLE GUIDED LEARNING

Oracle will only deliver Oracle Guided Learning included with Cloud Services until October 9,
2025. If the Services Period for your Eligible Cloud Services extends beyond such date, Oracle
Guided Learning included with Cloud Services will not be available for such Eligible Cloud
Services.

Oracle Guided Learning is now included with the Cloud Services identified in the activation portal
(“Eligible Cloud Services”). If available for the Eligible Cloud Services You have ordered, Oracle Guided
Learning includes standard step-action user guides (or “Base Flows”) from Oracle’s Base Flow library
applicable to and for use only with the Eligible Cloud Services. Oracle will provide Base Flows for
commonly used tasks (as determined by Oracle) and Oracle will maintain and update these Base Flows
as required for new and generally available releases of the Eligible Cloud Services during the Service
Period specified in Your order.

Your users may only use up to 15 Base Flows at any one time across all the Eligible Cloud Services You
have ordered. You may activate more Base Flows and other features and functions by executing a
separate order with Oracle for the applicable Oracle Guided Learning Premium Cloud Service.

You acknowledge that Oracle’s ability to deliver Oracle Guided Learning depends upon Your fulfillment
of the following:

 Activate Oracle Guided Learning by completing the requested information at

education.oracle.com/oracle-cloud-guided-learning-plans. The required information includes
but is not limited to the following: customer name, customer contact name, customer contact
email, CSI number and fusion production URL.
 Configure the Eligible Cloud Services to allow for viewing of Base Flows. Oracle will provide
instructions on the proper configuration.

Disclaimer
Notwithstanding anything to the contrary in Your agreement and/or Service Specifications, You
acknowledge and agree that no service level agreements (including, those pertaining to Target Service
Availability Level, or Target Service Uptime commitments) apply to the Oracle Guided Learning Cloud
Service.

Service Access Policies

Your use of Oracle Guided Learning is subject to the Oracle Cloud Hosting and Delivery Policies and the
Cloud Services Pillar document that applies to the Target Cloud Service (except as noted above), which
may be viewed at www.oracle.com/contracts. Notwithstanding anything to the contrary set forth in the
agreement referenced in Your order, the Oracle Data Processing Agreement for Oracle Services does
not apply to Oracle Guided Learning Cloud Services, as such Cloud Services only allow You to input
certain personal information, such as employee names and business contact details, for which Oracle
serves as a data controller and not a data processor.

You agree that Oracle may collect and use Your personal information in connection with Your

Fusion Cloud Service Descriptions v043025 Page 21 of 188

registration for, and Oracle’s provision of, the Oracle Guided Learning Cloud Services. You also agree
that Oracle may collect and use the personal information You have entered into the command prompt
when using the Oracle Guided Learning Cloud Services, for security and fraud prevention purposes.
With respect to such personal information, Oracle will abide by the Oracle Privacy Policy, a current
version of which is set forth at www.oracle.com/legal/privacy/privacy-policy.html.

The Oracle Privacy Policy is subject to change at Oracle’s discretion; however, Oracle changes to the
Oracle Privacy Policy will not materially reduce the level of protection provided to such personal
information under Your agreement with Oracle. If You are registering for certain Oracle University
products and services on behalf of Your users, You agree to provide all relevant notices to and obtain
any consents from those users required to share the information with Oracle and such notices and
consents must sufficiently inform Your users of the aforementioned purposes for which personal
information is collected.

You agree that Oracle may engage Oracle affiliates and third-party subcontractors to assist in delivering
the products and services.

Fusion Cloud Service Descriptions v043025 Page 22 of 188

ORACLE FUSION SUITE BASES

Oracle Fusion Suite Professional Cloud Service – Hosted Named User

Part #: B108674

Users of the Oracle Fusion Suite Professional Cloud Service are authorized to access the following:

ENTERPRISE RESOURCE PLANNING

 Financials
 Self Service Financials
 Risk Management
 Project Management
 Self Service Project Management

SUPPLY CHAIN MANAGEMENT

Planning

 Supply Planning
 Planning Central
 Demand Management
 Sales & Operations Planning
 Supply Chain Collaboration

Procurement

 Purchasing
 Procurement Contracts
 Procurement Self-Service
 Enterprise Contracts Management Base
 Sourcing
 Supplier Portal
 Supplier Qualification Management

Order Management

 Order Management
 Global Order Promising
 Pricing
 Configurator
 Enterprise Contracts
 Channel Revenue

Fusion Cloud Service Descriptions v043025 Page 23 of 188

Product Management

 Innovation Management
 Innovation Management Ideation
 Product Development
 Product Hub
 Product Hub Portal
 Quality Management
 Configurator Modeling

Supply Chain Execution

 Manufacturing
 Maintenance
 Inventory Management

ENTERPRISE PERFORMANCE MANAGEMENT FOR FUSION SUITE Available Business Processes:

 Account Reconciliation
 Financial Consolidation and Close
 FreeForm
 Narrative Reporting
 Planning
 Profitability and Cost Management
 Tax Reporting

SALES AND SERVICE

Sales

 Sales Force Automation

 Sales Performance Management
 Partner Relationship Management for Channel Managers

Service

 Service Center
 Knowledge Management
 Field Service

PLATFORM SERVICES

 Transactional Business Intelligence Cloud Service

 Visual Builder
 Applications Extensibility Framework
 Customer Data Management for Sales and Service Records Only
 Conversational user interface functionality

Fusion Cloud Service Descriptions v043025 Page 24 of 188

Usage Limits
The Oracle Fusion Suite Professional Cloud Service - Hosted Named User is subject to usage limits
based on:

 A maximum number of authorized users (Hosted Named Users) as set forth in Your order. For
the avoidance of doubt, this applies to the aggregate of all services described herein including
Enterprise Performance Management for Fusion Suite services.
 Oracle Fusion: Oracle will provision two environments for this Oracle Cloud Enterprise
application. One environment will be dedicated for production use and the second environment
will be dedicated as a stage environment for non-production use. You may purchase additional
environments for additional fees.
 Oracle Enterprise Performance Management for Fusion Suite:
o Oracle will provision two environments for any combination of six of the seven Business
Processes listed above. One environment will be dedicated for production use and the
second environment will be dedicated as a stage environment for non-production use.
o Is not compatible with the following Fusion Optional Services:
 Oracle Additional Test Environment for Oracle Fusion Cloud Service
 Oracle Integration Access Cloud Service
 Oracle Break Glass for Fusion Cloud Service
 Oracle Fusion for Financial Services Cloud Service
 Oracle HIPAA Advanced Security for Fusion SaaS in the Oracle Public Cloud
 Oracle PCI Compliance Cloud Service
 Oracle Additional Storage for Oracle Fusion Cloud Service
• Oracle Fusion Field Service for Fusion Suite:
o Is not available in the following Data Centers:
 UKGOV
 USGOV
 USDoD
 SaaS@Customer
 Visual Builder Cloud Service and Visual Builder Studio (VB) may be used to extend commercial
Oracle Fusion Suite applications. This includes creating user interface applications that connect
to the commercial Oracle Fusion Suite applications and using VB with extensions added to
commercial Oracle Fusion Suite created through Application Composer.
 Conversational user interface functionality: Ability to perform limited configuration and
extension to the delivered skills. For example, adding synonyms and list values to existing
entities; configuring supported channels; enabling and disabling skills. Further configuration
and extension abilities requires Your purchase of Oracle Digital Assistant Platform.
 Sales Performance Management: A full and separate license is required for functions associated
with Incentive Compensation.
 The following usage limits apply per Hosted Named User:

Licensed Database Storage

Metric (GB)

Hosted Named User 2 GB

Fusion Cloud Service Descriptions v043025 Page 25 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Suite Employee Cloud Service – Hosted Employee

Part #: B108675

Users of the Oracle Fusion Suite Employee Cloud Service are authorized to access the following
modules or functionalities:

HUMAN CAPITAL MANAGEMENT

Human Capital Management

 Global Human Resources

 AI-Based Dynamic Skills (where applicable)
 Absence Management
 Benefits
 Global Payroll Interface
 Work Life Solutions
 Workforce Directory Management
 Workforce Modeling
 Advanced Human Capital Management Controls
 HCM Communicate
 Workforce Compensation
 Workforce Health and Safety Incidents

Human Resource Help Desk

For internal help desk purposes:

 Service Requests
 Activity Management
 Knowledge Management

ENTERPRISE RESOURCE PLANNING

Enterprise Resource Planning for Self Service

Self Service Financials

 Financials Reporting View Access

 Approval for Financials transactions and workflows
 Financials Transactions

Fusion Cloud Service Descriptions v043025 Page 26 of 188

 o Expenses
o Bill Management

Self Service Project Management

 Project Management Reporting View Access

 Approval for Project Management transactions and workflows
 Project Management Transactions
o Task Management
o Resource Management

SUPPLY CHAIN MANAGEMENT

Procurement for Self Service

 Self Service Procurement

 Enterprise Contracts Essential User (Read only access and deliverables management for all
contract types)

SALES AND SERVICE

Sales and Service Limited User

 Allows authorized employees limited use of Sales and Service as follows:

o View accounts, contacts, leads, and opportunities
o Create and modify reports and analytics
o Update, create, and manage service requests
o Create, update, and delete notes, tasks and activities for the Activity object

PLATFORM SERVICES

 Transactional Business Intelligence Cloud Service

 Journeys
 Visual Builder
 Applications Extensibility Framework
 Conversational user interface functionality

Usage Limits
The Oracle Fusion Suite Employee Cloud Service - Hosted Employee is subject to usage limits based
on:

 A maximum number of authorized users (Hosted Employee) as set forth in Your order.
 Oracle Fusion: Oracle will provision two environments for this Oracle Cloud Enterprise
Applications. One environment will be dedicated for production use and the second
environment will be dedicated as a stage environment for non-production use. You may
purchase additional environments for additional fees.

Fusion Cloud Service Descriptions v043025 Page 27 of 188

  Conversational user interface: Ability to perform limited configuration and extension to the
delivered skills. For example, adding synonyms and list values to existing entities; configuring
supported channels; enabling and disabling skills. Further configuration and extension abilities
requires Your purchase of Oracle Digital Assistant Platform.
 Human Resource Help Desk:
o Capture, assign, and update Service Requests and Cases for employees
o Track activities (tasks, appointments) related to internal Human Resource Help Desk
Service Requests for Oracle Fusion HCM, ERP, SCM, Sales or Service purposes
o Knowledge Management for internal employee Help Desk purposes
o Capability to integrate with Human Resource Help Desk Service Requests and/or internal
Help Desk Service Requests using public APIs and file-based import/export
 Enterprise Resource Planning for Self Service:
o Does not include the following:
 Time and Labor: Capture, maintain, and approve project-related time entries.
 A full and separate license is required for functions associated with Time and
Labor.
 Visual Builder Cloud Service and Visual Builder Studio (VB) may be used to extend commercial
Oracle Fusion Suite applications. This includes creating user interface applications that connect
to the commercial Oracle Fusion Suite applications and using VB with extensions added to
commercial Oracle Fusion Suite created through Application Composer.
 The following usage limits apply per Hosted Employee:

Licensed Database Storage

Metric (GB)

Hosted Employee 2 GB

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

ORACLE FUSION SUITE PROFESSIONAL USER – OPTIONAL SKUS

Users of Oracle Fusion Suite Professional Cloud Service can add the options described in this section.

Additional Application for Oracle Enterprise Performance Management for

Fusion Suite Cloud Service – Hosted Environment
Part #: B108677

This Cloud Service entitles the customer to use any one of the following available business processes:

 Account Reconciliation

Fusion Cloud Service Descriptions v043025 Page 28 of 188

  Financial Consolidation and Close
 FreeForm
 Narrative Reporting
 Planning
 Profitability and Cost Management
 Tax Reporting

Usage Limits
Additional Application for Oracle Enterprise Performance Management for Fusion Suite Cloud Service
- Hosted Environment is subject to usage limits based on:

 A maximum number of authorized users (Hosted Named User) as purchased with Oracle Fusion
Suite Professional Cloud Service. For the avoidance of doubt, this service does not entitle You
to any additional authorized users beyond those provided in Your base Oracle Fusion Suite
Professional Cloud Service.
 Oracle will provision two environments for this Oracle Cloud Service for use with any one of the
seven Business Processes listed above.
o One environment will be dedicated for production use and the second environment will
be dedicated as a stage environment for non-production use.
o You must order and have provisioned subscriptions for additional environments /
Business Processes of this Oracle Cloud Service.
 Each Oracle Additional Application for Oracle Enterprise Performance Management for Fusion
Suite Cloud Service must be associated to a new or existing Oracle Cloud ordering document
for Oracle Fusion Suite Professional Cloud Service.
 Additional Application for Oracle Enterprise Performance Management for Fusion Suite Cloud
Service is not compatible with the following Fusion Optional Services:
o Oracle Additional Test Environment for Oracle Fusion Cloud Service
o Oracle Integration Access Cloud Service
o Oracle Database Vault and Break Glass for Fusion Cloud Service
o Oracle Fusion for Financial Services Cloud Service
o Oracle HIPAA Advanced Security for Fusion SaaS in the Oracle Public Cloud
o Oracle PCI Compliance Cloud Service

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts; however, this Oracle Cloud Service does not scan uploaded files for viruses.

Oracle Fusion Public Sector Community Development for Fusion Suite Cloud
Service – Hosted Named User
Part #: B108685

The Oracle Fusion Public Sector Community Development for Fusion Suite Cloud Service provides
access to the following features:

Fusion Cloud Service Descriptions v043025 Page 29 of 188

  Oracle Fusion Public Sector Community Development for Fusion Suite Cloud Service containing
permit, planning and zoning, code enforcement, online application and fee payment,
inspections, communications, calendars, analytics and workflow functionality for city or county
permits for community development activity.
 Limited use of Oracle Autonomous Integration Cloud – Enterprise solely to implement process
definitions and fee schedules, and to migrate legacy data and records for Oracle Fusion Public
Sector Community Development for Fusion Suite Cloud Service. A full and separate license is
required to use Oracle Autonomous Integration Cloud functions not associated with Oracle
Public Sector Community Development for Fusion Suite Cloud Service process definitions or fee
schedules, or legacy data migration.

Usage Limits
Oracle Fusion Public Sector Community Development for Fusion Suite Cloud Service – Hosted Named
User is subject to usage limits:

 A maximum number of authorized users (Hosted Named User) as defined in Your order.
 Oracle will provision two environments of this Oracle Cloud application. One environment will
be dedicated for production use and the second environment will be dedicated as a staging
environment for non-production use. You may purchase additional environments for
additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Business Licenses for Public Sector Community Development

for Fusion Suite – Hosted Named User Cloud Service - Hosted Named User
Part #: B108686

Users of Oracle Fusion Business Licenses for Public Sector Community Development for Fusion Suite
Cloud Service have access to the following modules and features:

 Functionality designed to allow business owners or responsible parties to apply online to open
and operate their enterprise within a city or county. Additionally, the service automates the
business license amendment and renewal process.
 Limited use of Oracle Autonomous Integration Cloud – Enterprise solely to implement process
definitions and fee schedules, and to migrate legacy data and records for Oracle Fusion
Business Licenses for Public Sector Community Development for Fusion Suite Cloud Service. A
full and separate license is required to use Oracle Autonomous Integration Cloud functions not
associated with Oracle Fusion Business Licenses for Public Sector Community Development for
Fusion Suite Cloud Service process definitions or fee schedules, or legacy data migration.

Fusion Cloud Service Descriptions v043025 Page 30 of 188

Usage Limits
Oracle Fusion Business Licenses for Public Sector Community Development for Fusion Suite Cloud
Service – Hosted Named User is subject to usage limits:

 A maximum number of authorized users (Hosted Named User) as defined in Your order.
 Oracle will provision two environments of this Oracle Cloud application. One environment will
be dedicated for production use and the second environment will be dedicated as a staging
environment for nonproduction use. You may purchase additional environments for additional
fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Public Sector Business Licenses for Fusion Suite Cloud Service
– Hosted Named User
Part #: B108687

Users of Oracle Fusion Public Sector Business Licenses for Fusion Suite Cloud Service have access to
the following modules and features:

 Functionality designed to allow business owners or responsible parties to apply online to open
and operate their enterprise within a city or county. Additionally, the service automates the
business license amendment and renewal process.
 Limited use of Oracle Autonomous Integration Cloud – Enterprise solely to implement process
definitions and fee schedules, and to migrate legacy data and records for Oracle Fusion Public
Sector Business Licenses for Fusion Suite Cloud Service. A full and separate license is required
to use Oracle Autonomous Integration Cloud functions not associated with Oracle Fusion Public
Sector Business Licenses for Fusion Suite Cloud Service process definitions or fee schedules, or
legacy data migration.

Usage Limits
Oracle Fusion Public Sector Business Licenses for Fusion Suite Cloud Service – Hosted Named User is
subject to usage limits:

 A maximum number of authorized users (Hosted Named User) as defined in Your order.
 Oracle will provision two environments of this Oracle Cloud application. One environment will
be dedicated for production use and the second environment will be dedicated as a staging
environment for nonproduction use. You may purchase additional environments for additional
fees.

Fusion Cloud Service Descriptions v043025 Page 31 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Student Management for Fusion Suite Cloud Service – Hosted
FTE Student Cloud Service – Hosted FTE
Part #: B108688

Users of the Oracle Fusion Student Management for Fusion Suite Cloud Service are authorized to
access the following module:

 Oracle Fusion Campus Community

 Oracle Fusion Student Financials
 Oracle Fusion Student Records

Usage Limits
Oracle Fusion Student Management for Fusion Suite Cloud Service – Hosted FTE Student is subject to
usage limits based on:

 A maximum number of authorized users (Hosted FTE Student) as set forth in Your order.
 Oracle will provision two environments for this Oracle Cloud Service. One environment will be
dedicated for production use and the second environment (amongst the modules included in
this Cloud Service) will be dedicated as a stage environment for non-production use. You may
purchase additional environments for additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Incentive Compensation for Fusion Suite Cloud Service –

Compensated Participant
Part #: B108678

Users of the Oracle Fusion Incentive Compensation for Fusion Suite Cloud Service are authorized to
access the following modules:

 Oracle Fusion Incentive Compensation

 Applications Extensibility Framework
 Compensation Dispute Logging

Fusion Cloud Service Descriptions v043025 Page 32 of 188

Usage Limits
Oracle Fusion Incentive Compensation for Fusion Suite Cloud Service – Compensated Participant is
subject to usage limits based on:

 A maximum number of authorized users (Compensated Participant) as defined in Your order.

 Limited use of Applications Extensibility Framework solely to extend Incentive Compensation
and calculate commissions.
 Limited use of Service Request Management solely to log disputes.
 Oracle will provision two environments for this Oracle Cloud application. One environment will
be dedicated for production use and the second environment will be dedicated as a stage
environment for non-production use. You may purchase additional environments for
additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Subscriptions Management for Fusion Suite Cloud Service –

1,000 Subscriptions
Part #: B108679

Users of the Oracle Fusion Subscriptions Management for Fusion Suite Cloud Service are authorized to
access the following modules:

 Subscriptions Management Administration Console

 Subscriptions Management Platform

Usage Limits
Oracle Fusion Subscriptions Management for Fusion Suite Cloud Service – 1,000 Subscriptions is
subject to usage limits based on:

 A maximum number of Subscriptions as defined in Your order.

 250 authorized users (Hosted Named User) for the Oracle Fusion Subscriptions Management
Administration Console. Oracle may provision additional users upon Your request and subject
to Oracle’s approval.
 Oracle will provision two environments for this Oracle Cloud Service. One environment will be
dedicated for production use and a second environment will be dedicated as a stage
environment for non-production use. You may purchase additional environments for
additional fees.

Fusion Cloud Service Descriptions v043025 Page 33 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Subscriptions Management for Fusion Suite Cloud Service –

1,000 in ARR
Part #: B108680

Users of the Oracle Fusion Subscriptions Management for Fusion Suite Cloud Service are authorized to
access the following modules:

 Subscriptions Management Administration Console

 Subscriptions Management Platform

Usage Limits
Oracle Fusion Subscriptions Management for Fusion Suite Cloud Service – 1,000 in ARR is subject to
usage limits based on:

 A maximum amount of ARR as defined in Your order.

 250 authorized users (Hosted Named User) for the Oracle Fusion Subscriptions Management
Administration Console. Oracle may provision additional Users upon Your request and subject
to Oracle’s approval.
 Oracle will provision two environments for this Oracle Cloud Service. One environment will be
dedicated for production use and a second environment will be dedicated as a stage
environment for non-production use. You may purchase additional environments for
additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Customer Experience for Utilities – Fusion Agent Service for Fusion
Suite Cloud Service – Billable Service Customer
Part #: B108683

Users of the Oracle Customer Experience for Utilities – Fusion Agent Service for Fusion Suite Cloud
Service are authorized to access the following modules:

 Oracle Utilities Agent Service

 Service Center

Fusion Cloud Service Descriptions v043025 Page 34 of 188

  Knowledge Management
 Customer Data Management: Customer Hub, Accounts, Contacts, Households, Data Quality

Usage Limits
Oracle Customer Experience for Utilities – Fusion Agent Service for Fusion Suite Cloud Service – Billable
Service Customer is subject to usage limits based on:

 A maximum number of Billable Service Customers per month as defined in Your order.
 Absolute Limit of 7,500,000 API Operations (defined below) per day/site (regardless of the
number of authorized users purchased). API Operations are defined as service transactions and
service communication channels.
 Oracle will provision two environments for this Oracle Cloud Enterprise application. One
environment will be dedicated for production use and a second environment will be dedicated
for nonproduction use. You may purchase additional environments for additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Customer Experience for Utilities – Fusion Sales for Fusion Suite
Cloud Service – Hosted Named User
Part #: B108684

Users of the Oracle Customer Experience for Utilities – Fusion Sales for Fusion Suite Cloud Service are
authorized to access the following modules:

 Sales Force Automation

 Sales Performance Management
 Sales Intelligence
 Customer Data Management, Customer Hub, Accounts, Contacts, and Households
 Partner Relationship Management for Channel Managers
 Service Request Management, Knowledge Management
 Integration Suite APIs to Oracle CIS for Utility customers using Oracle CIS
 Conversational user interface functionality

Usage Limits
Oracle Customer Experience for Utilities – Fusion Sales for Fusion Suite Cloud Service – Hosted Named
User is subject to usage limits based on:

 A maximum number of authorized users (Hosted Named User) as defined in Your order.
 Conversational user interface functionality: Ability to perform limited configuration and
extension to the delivered skills. For example, adding synonyms and list values to existing

Fusion Cloud Service Descriptions v043025 Page 35 of 188

 entities; configuring supported channels; enabling and disabling skills. Further configuration
and extension abilities requires the purchase of Oracle Digital Assistant Platform.
 Sales Performance Management: A full and separate license is required for functions associated
with Incentive Compensation.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

ORACLE FUSION SALES AND SERVICE BASES (CX PILLAR)

Oracle Fu ion Sales Enterprise Cloud r ic – H st d Na d Us r

Part #: B95942

Users of the Oracle Fusion Sales Enterprise Cloud Service are authorized to access the following
modules:

 Sales Force Automation

o Leads & Opportunity Management
o Activities, Notes and Attachments
o Email Integration
o Mobile Application & Offline Platform
o Product Catalog
o Sales Coach & Assessments
o Pipeline Forecasting
o Sales Analytics
o Asset Management
o Business Plans
 Sales Performance Management
o Territory Management
o Quota Management
 Sales Orchestration
 Customer Data Management
o Customer Hub
o Accounts, Contacts, Households
 Partner Relationship Management for Channel Managers
 Service
o Service Request Management
o Knowledge Management – Read Only
 Platform
o Visual Builder
o Applications Extensibility Framework

Fusion Cloud Service Descriptions v043025 Page 36 of 188

 o Transparent Data Encryption
 Access to and ability to deploy conversational user interface functionality. Ability to perform
limited configuration and extension to the delivered skills. For example, adding synonyms and
list values to existing entities; configuring supported channels; enabling and disabling skills.
Further configuration and extension require the purchase of Oracle Digital Assistant Platform.

Usage Limits
The Oracle Fusion Sales Enterprise Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named User) as defined in Your order.
 Excepting Fusion Sales applications running in the US or UK Government environments, Visual
Builder may be used to extend commercial template apps included with Partner Relationship
Management. This covers creating user interface applications that connect to the commercial
Fusion Sales solution and using Visual Builder with extensions added to commercial Fusion
Sales created through Application Composer.
 Oracle will provision two environments for this Oracle Fusion Sales Cloud Application. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.
 The following usage limits apply per Hosted Named User:

Licensed Database Storage File Storage (MB) Bandwidth

Metric (Records*)

Hosted Named User (one 180,000 1,000 N/A

Authorized User)

* For the purposes of Oracle Fusion Sales, Record is defined as a data record within standard
and custom objects stored in the Cloud Service environment.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Sales Premium Cloud Service – Hosted Named User

Part #: B95943

Users of the Oracle Fusion Sales Premium Cloud Service are authorized to access the following modules:

 Sales Force Automation

o Leads & Opportunity Management
o Activities, Notes and Attachments
o Email Integration

Fusion Cloud Service Descriptions v043025 Page 37 of 188

 o Mobile Application & Offline Platform
o Product Catalog
o Sales Coach & Assessments
o Pipeline Forecasting
o Sales Analytics
o Asset Management
o Business Plans
 Sales Performance Management
o Territory Management
o Quota Management
 Sales Orchestration and Intelligence
 Customer Data Management
o Customer Hub
o Accounts, Contacts, Households
 Partner Relationship Management for Channel Managers
 Service
o Service Request Management
o Knowledge Management – Read Only
 Platform
o Visual Builder
o Applications Extensibility Framework
o Transparent Data Encryption
 Access to and ability to deploy conversational user interface functionality. Ability to perform
limited configuration and extension to the delivered skills. For example, adding synonyms and
list values to existing entities; configuring supported channels; enabling and disabling skills.
Further configuration and extension require the purchase of Oracle Digital Assistant Platform.

Usage Limits
The Oracle Fusion Sales Premium Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named User).

 Excepting Fusion Sales applications running in the US or UK Government environments, Visual
Builder may be used to extend commercial template apps included with Partner Relationship
Management. This covers creating user interface applications that connect to the commercial
Fusion Sales solution and using Visual Builder with extensions added to commercial Fusion
Sales created through Application Composer.
 Oracle will provision two environments for this Oracle Sales Cloud Application. One
environment is dedicated for production use and one environment is dedicated for non-
production use. Additional environments may be purchased subject to additional fees.
 The following usage limits apply per Hosted Named User:

Licensed Database Storage File Storage Bandwidth

Metric (Records*) (MB)

Hosted Named User (one 240,000 1,000 N/A

Authorized User)

Fusion Cloud Service Descriptions v043025 Page 38 of 188

 * For the purposes of Oracle Fusion Sales, Record is defined as a data record within standard
and custom objects stored in the Cloud Service environment.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Incentive Compensation Cloud Service – Compensated

Participant
Part #: B96471

Users of the Oracle Fusion Incentive Compensation Cloud Service are authorized to access the following
modules:

 Oracle Fusion Incentive Compensation

 Applications Extensibility Framework
 Dispute Logging SR (CRUD)
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Incentive Compensation Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Compensated Participant) as defined in Your order.

 Limited use of Applications Extensibility Framework solely to extend Incentive Compensation
and calculate commissions.
 Limited use of Service Request Management solely to log disputes.
 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.
 The following usage limits apply per Compensated Participant:

Licensed Database Storage File Storage Bandwidth

Metric (Records*) (MB)

Compensated Participant 1,000,000 N/A N/A

(one Authorized User)

* For the purposes of Oracle Fusion Incentive Compensation, Record is defined as a data record
within standard and custom objects stored in the Cloud Service environment.

Fusion Cloud Service Descriptions v043025 Page 39 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fu ion Service Enterprise Cloud r ic – Pooled Na d Us r

Part #: B95945

Users of the Oracle Fusion Service Enterprise Cloud Service are authorized to access the following
modules:

 Service
o Service Request and Queue Management
o Case Management
o Omni Channel Routing
o Service Entitlement & SLA Milestones
o Email Management for Service
o Knowledge Management
o Internal Help Desk for Employees (non-HR)
o Chat for Agents
 Customer Data Management
o Customer Hub
o Accounts, Contacts, Households
 Platform
o Visual Builder
o Applications Extensibility Framework
o Transparent Data Encryption

Usage Limits
The Oracle Fusion Service Enterprise Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Pooled Named User) as defined in Your order.
 Excepting Fusion Service applications running in the US or UK Government environments,
Visual Builder Cloud Service may be used to extend commercial template apps included with
Oracle Digital Customer Service. This covers creating user interface applications that connect
to the commercial Fusion Service solution and using Visual Builder Cloud Service with
extensions added to commercial Fusion Service created through Application Composer.
 Oracle will provision two environments for this Oracle Fusion Service Cloud Application. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.
 The following usage limits apply per Pooled Named User:

Fusion Cloud Service Descriptions v043025 Page 40 of 188

 Licensed Database Storage File Storage Bandwidth
Metric (Records*) (MB)

Pooled Named User 180,000 1,000 N/A

(one Authorized User)

* For the purposes of Oracle Fusion Service, Record is defined as a data record within standard
and custom objects stored in the Cloud Service environment.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Field Service Cloud Service – Pooled Named User

Part# B110413

Oracle Fusion Field Service Cloud Service provides access to the following modules or functions:

• Mobile worker enablement via native mobile applications with offline capabilities

• Mobile worker management

• Booking and optimization based on machine learning

• Where’s My Technician

Usage Limits
The following usage limits are allocated per production and non-production instance:
• A maximum number of authorized users as set forth in Your order

• Oracle Fusion: Oracle will provision two (2) environments for this Oracle Cloud Enterprise
Applications. One environment will be dedicated for production use and the second
environment will be dedicated as a stage environment for non-production use. You may
purchase additional environments for additional fees.

• Oracle Digital Assistant - Access to and ability to deploy conversational user interface
functionality. Ability to perform limited configuration and extension to the delivered skills. For
example, adding synonyms and list values to existing entities; configuring supported
channels; enabling and disabling skills. Further configuration and extension requires the
purchase of Oracle Digital Assistant Platform.

Oracle Cloud Policies:

Fusion Cloud Service Descriptions v043025 Page 41 of 188

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
which may be viewed a http://www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 42 of 188

ORACLE FUSION SALES AND SERVICE – OPTIONAL SKUS (CX PILLAR)

Oracle Fusion Sales Intelligence Cloud Service – Hosted Named User

Part #: B95944

Users of the Oracle Sales Intelligence Cloud Service are authorized to access the following modules and
features:

 Sales Intelligence
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Sales Intelligence Cloud Service is subject to usage limits based on:

 A maximum number of the applicable metric as defined in Your order.

Adaptive Intelligence is not covered under Oracle Break Glass.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Sales and Service Limited User Cloud Service – Hosted Named
User
Part #: B89673

Users of the Oracle Fusion Sales and Service Limited User Cloud Service are authorized to access the
following modules:

 Allows authorized employees limited use of Oracle Fusion Sales and Service as follows:
o Read reports
o Create Service Requests
o Create notes, comments, and activities (tasks, appointments, and call reports) and add
attachments to them
o Approve transactions configured using process composer.
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Sales and Service Limited User Cloud Service is subject to usage limits based on the
base offering it is associated with Your order. No additional environments or storage are provided.

Fusion Cloud Service Descriptions v043025 Page 43 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Partner Relationship Management for Partners Cloud Service

– Hosted Named User
Part #: B67281

Users of the Oracle Fusion Partner Relationship Management for Partners Cloud Service are authorized
to access the following module:

 Oracle Fusion Partner Relationship Management for Partners allows external partner users to
access Sales and PRM data. External partner users can sign into Your Oracle Fusion Sales and
PRM application to manage Sales and PRM objects.
 Incentive Compensation for Partners (Partner Payments, MDF Consumption, Extended Mobile
Access for Partner Payments).
 Transparent Data Encryption.

Usage Limits
The Oracle Fusion Partner Relationship Management for Partners Cloud Service is subject to usage
limits based on:

 A maximum number of Authorized Users (Hosted Named User) as defined in Your order.
o Authorized Users of Oracle Fusion Partner Relationship Management for Partners and
Incentive Compensation for Partners are limited to external partner users and cannot be
Your internal employees. An external partner is defined as a partner contact with an
active user account.
 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.
 The following usage limits apply per Hosted Named User:

Licensed Database Storage File Storage (MB) Bandwidth

Metric (Records*)

Hosted Named User 5,000 25 N/A

(one Authorized User)

* For the purposes of Oracle Fusion Partner Relationship Management for Partners, Record is
defined as a unique party database record stored in the hosted service. A party is the
account, contact, employee, or organization that is the subject of the database record.

Fusion Cloud Service Descriptions v043025 Page 44 of 188

The maximum number of Records that may be uploaded and stored within Your environment is
5,000 times the total number of Hosted Named User licenses purchased by You under Your Ordering
Document. (For example, if You have purchased 100 Hosted Named User licenses under Your Ordering
Document, Your total storage capacity within Your environment for all such Hosted Named Users
is 500,000 Records). The maximum aggregate files that may be stored within Your environment for
all Your Hosted Named Users, regardless of the number of Records, is equal to 25 MB of file
attachments per Hosted Named User licensed under Your Ordering Document. (For example, if You
have purchased 100Hosted Named User licenses under Your Ordering Document, the maximum
aggregate quantity of files that may be stored is 2.5 GB).

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Digital Customer Service Cloud Service – 1,000 Pooled

Sessions
Part #: B96469

Oracle Fusion Digital Customer Service Cloud Service provides access to the following modules or
functions:

 Oracle Digital Customer Service

 Visual Builder
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Digital Customer Service Cloud Service is subject to usage limits based on:

 A maximum number of Pooled Sessions per Service Period (starting on the first day of the
Service Period, as defined in Your order).
 Digital Customer Service (DCS); DCS is intended to serve end-customers, and the Pooled
Sessions metric is intended to capture that value. Implementation and use patterns that fall
outside of this scope may be disallowed. You must not target a DCS application to users other
than Your end-customers. You will also not attempt to circumvent Pooled Sessions metering
via workarounds (for example, by authenticating as one user but completing tasks on behalf of
other users, or by attempting to leverage a non-metered API when executing interactions on
behalf of an end customer).
 System access; system access that is not representative of an end-customer interaction (for
example, an integration script for data syncing) does not require the consumption of Pooled
Sessions.
 DCS; DCS relies on Visual Builder and Oracle Fusion Service Cloud Service to provide its
customer experience. As such, the functionality of DCS may be impacted, in part or in full,
during maintenance windows of those services.

Fusion Cloud Service Descriptions v043025 Page 45 of 188

  Environments; Oracle will provision two environments for this Oracle Fusion Digital Cloud
Service by default. One environment is dedicated for production use and the second
environment is dedicated as a stage environment for non-production use. If You purchase
additional service environments, the same quantity of Oracle Fusion Digital Cloud Service
environments will be provisioned so that the services map 1:1.

Usage Limits
Visual Builder is subject to the following limits:

 In order to support the implementation, administration, and run-time delivery of the DCS
experience, access to a set of designer, configuration, and portal run-times ("platform tools") is
included with Pooled Sessions. Specifically, access to Visual Builder is included, with an included
allocation of a Visual Builder instance. Use of Visual Builder is not required; You may create a
custom portal by accessing the service APIs directly.
 Pooled Sessions do not include an entitlement to: (1) create Visual Builder applications targeted
to employees or staff, (2) create Visual Builder applications that have no end-customer support
application interactions, or (3) run Visual Builder applications that consume more than the
allotted storage, compute, or bandwidth (if You exceed Your contracted limits, Oracle reserves
the right to disable the service or charge and collect for overage).
 Oracle will provision two environments for Oracle Visual Builder. One environment is dedicated
for production use and the second environment is dedicated as a stage environment for non-
production use. If You purchase additional service environments, the same quantity of Oracle
Visual Builder environments will be provisioned so that the services map 1:1.

Usage Compliance
Oracle will meter compliance usage limits based on:

 The usage of Pooled Sessions for all interactions through Digital Customer Service, Visual
Builder, and Oracle Service Cloud APIs.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Intelligent Advisor Cloud Service – 1,000 Interactions

Part #: B91205

Users of the Oracle Intelligent Advisor Cloud Service are authorized to access the following modules:

 Oracle Intelligent Advisor Interviews

 Oracle Intelligent Advisor Determinations API
 Oracle Intelligent Advisor Hub
 Oracle Policy Modeling

Fusion Cloud Service Descriptions v043025 Page 46 of 188

Usage Limits
Oracle Intelligent Advisor Cloud Service is subject to usage limits based on:

 A maximum number of Oracle Intelligent Advisor Cloud Service advice interactions per month.
 Up to three environments. One environment is dedicated for production use. The other two
environments are for non-production use. Additional environments may be purchased for
additional fees. The non-production environments are subject to no more than 10,000
interactions per month – for pre-production use only.
 The following limits are per subscription:
o Six concurrent API requests
o 1,000 active deployments
o 1,000 Hub user accounts
 The following usage limits apply per 1,000 Interactions:

Licensed Database Storage File Storage Bandwidth

Metric (MB) (MB)

1,000 Interactions 10,240 MB with Included in 240 MB per

subscription Database storage 1,000
1,024 MB with each Interactions
additional 10,000
Interactions purchased

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts; however, this Cloud Service does not scan uploaded files for viruses.

Oracle Policy Automation for Workers Cloud Service – Hosted Employee

Part #: B88872

Users of Oracle Policy Automation for Workers Cloud Service are authorized to access the following
modules:

 Oracle Policy Automation for Workers Cloud Service

Usage Limits
Oracle Policy Automation for Workers Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Employee) as defined in Your order.

 One Oracle RightNow Instance Cloud Service (B68550), for Oracle Policy Automation only, with
the first purchase of Oracle Policy Automation for Workers Cloud Service.
 An additional 512 MB of monthly bandwidth per 1,000 Hosted Employees.

Fusion Cloud Service Descriptions v043025 Page 47 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Intelligent Advisor for United States Government Cloud Service –

Each
Part #: B96472

This product is available in the United States only.

The Oracle Intelligent Advisor for United States Government Cloud Service provides customers with a
software-as-a-service offering targeted to the control requirements of the Federal Risk and
Authorization Management Program (FedRAMP) Moderate baseline.

The cloud service is hosted within U.S. data centers which provide an isolated hosting environment that
aligns to U.S. Federal Information Security Framework as defined by FISMA including NIST SP 800-37,
NIST SP 800-53, and FIPS 199. Physical access requires five layers of security including biometric hand
readers and visual verification by security guards. Oracle Global Support is included with this offering.

ATO support from an U.S. Cloud Operations public sector compliance analyst is included with this
offering to assist customers who seek to complete the initial FedRAMP Agency ATO process.
Thereafter, Oracle will work with customers to maintain the cloud service in compliance with the
FedRAMP requirements and good practices for managing and structuring FedRAMP authorization
documentation packages. Oracle may, at its discretion, reuse suitable documentation to leverage prior
assessments and FedRAMP authorization results and reserves the right to manage the cloud service as
appropriate to meet FedRAMP requirements.

The Oracle Intelligent Advisor Cloud Service does not include any customizations. Any customizations
will require a separate order for additional services.

This offering includes optional hosting by Oracle of a Verisign certificate on a custom domain in
custom, wildcard, or Subject Alternative Name configurations.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Intelligent Advisor for United States Department of Defense Cloud

Service – Each
Part #: B96473

Fusion Cloud Service Descriptions v043025 Page 48 of 188

This service is available in the United States only.

Oracle Intelligent Advisor for United States Department of Defense Cloud Service provides customers
with a software-as-a-service offering targeted to the control requirements of the Department of
Defense Enterprise Cloud Service Broker (ECSB) Cloud Security Model Impact Level 4 SaaS baseline.
The cloud service is hosted within U.S. data centers which provide an isolated hosting environment that
aligns to the Risk Management Framework as defined by NIST SP 800-37, NIST SP 800-53, and FIPS
199. Physical access requires five layers of security including biometric hand readers and visual
verification by security guards.

ATO support from a U.S. Cloud Operations public sector compliance analyst is included with this
offering to assist customers who seek to complete the initial FedRAMP and ECSB Agency ATO process.
Thereafter, Oracle will work with customers to maintain the cloud service in compliance with the
FedRAMP and ECSB requirements and good practices for managing and structuring FedRAMP and
ECSB authorization documentation packages.

Oracle may, at its discretion, reuse suitable documentation to leverage prior assessments and
FedRAMP and ECSB authorization results. Oracle reserves the right to manage the cloud service as
appropriate to meet FedRAMP and ECSB requirements.

This Oracle Cloud Service does not include any customizations. Any customizations will require a
separate order for additional services.

This offering includes optional hosting by Oracle of a Verisign certificate on a custom domain in
custom, wildcard or Subject Alternative Name configurations.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Intelligent Advisor for United Kingdom Government Cloud Service –

Each
Part #: B96474

This product is available in the United Kingdom only.

For this Oracle Intelligent Advisor for United Kingdom Government Cloud Service, Your Content is
hosted within a UK based data center for both primary and DR.

Oracle’s access to Your transactional data stored in the cloud service will be restricted to UK Nationals
who are residing in UK unless You provide prior written consent. UK Nationals with access to Your
transactional data will also have a minimum of SC Clearance provided that (1) Oracle has the continued

Fusion Cloud Service Descriptions v043025 Page 49 of 188

ability to sponsor applications for SC clearance; and/or (2) a central government department has
agreed to sponsor individuals for SC clearance where required by Oracle.

The Oracle Intelligent Advisor for United Kingdom Government Cloud Service includes support from a
UK Cloud Operations public sector compliance analyst to assist You with Your initial assessment against
the Supplier Assurance Framework and Cloud Security Principles. Oracle will endeavor to maintain this
Cloud Service to meet the requirements of ISO 27001 and the Cyber Essentials scheme and align with
the Cloud Security Principles.

This offering includes optional hosting by Oracle of a Verisign certificate on a custom domain in
custom, wildcard or Subject Alternative Name configurations.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Data Quality Cloud Service – Hosted 1,000 Records

Part #: B91072

Users of the Oracle Fusion Data Quality Cloud Service are authorized to access the following module:

 Oracle Fusion Data Quality

 Transparent Data Encryption

Usage Limits
The Oracle Fusion Data Quality Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Records (Hosted 1,000 Records) as defined in Your order.
 No additional storage is provided.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Address, Email and Phone Verification Cloud Service Unlimited Annual
Subscription – Hosted Month
Part #: B79035

Users of the Oracle Address, E m a i l a n d P h o n e Verification Cloud Service have access to the
following functionality, separately or together, with respect to an individual Hosted Record postal
address:

Fusion Cloud Service Descriptions v043025 Page 50 of 188

  Verify address (verifiable as well as non-verifiable) against Loqate’s worldwide address data
packs.
 Clean and auto-correct address against Loqate’s worldwide address data packs.
 Search and look-up an address against Loqate’s worldwide address data packs.
 Suggest and select from multiple suggestions and matches for a single ambiguous address
submitted against Loqate’s worldwide address data packs.
 Obtain verification status for phone numbers.
 Obtain domain and account verification status for emails addresses. Note: account verification
is conditional on the capabilities of the target domain mail service.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Address, Email and Phone Cloud Verification Service Per Verification
– Hosted Record
Part #: B79034

Users of the Oracle Address, Email and Phone Verification Cloud Service have access to the following
functionality, separately or together, with respect to an individual Hosted Record postal address:

 Verify address (verifiable as well as non-verifiable) against Loqate’s worldwide address data
packs.
 Clean and auto-correct address against Loqate’s worldwide address data packs.
 Search and look-up an address against Loqate’s worldwide address data packs.
 Suggest and select from multiple suggestions and matches for a single ambiguous address
submitted against Loqate’s worldwide address data packs.
 Obtain verification status for phone numbers.
 Obtain domain and account verification status for emails addresses. Note: account verification
is conditional on the capabilities of the target domain mail service.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Account Enrichment Cloud Service – Hosted Record

Part #: B75367

Users of the Oracle Account Enrichment Cloud Service are authorized to access the following
functionality:

Fusion Cloud Service Descriptions v043025 Page 51 of 188

  Search Records of D&B Companies.
 Export Records of D&B Companies either in the form of CSV files or directly within an application
(e.g., Oracle Sales Cloud).
 Enrich existing Hosted Records by submitting them to the Cloud Service either in real-time
within an application or in batch mode:
o Real-time mode: the user can select from multiple suggestions and matches for a
Hosted Record submitted. D&B DUNS number will be displayed on the user interface as
a user selected result.
o Batch mode: the Cloud Service will schedule a job that will return best matches for
those submitted records against other Hosted Records. D&B DUNS number for these
results (i.e., records matched in batches) will not be provided.

Usage Limits
The Oracle Account Enrichment Cloud Service is subject to the following limits:

 The maximum number of Hosted Records that a user may export, per export job is 100,000.
 The maximum number of Hosted Records that a user may submit for real-time mode
enrichment per job is ten.
 The maximum number of Hosted Records that a user may submit for batch mode enrichment,
per job is 250,000.
 The maximum number of matched Hosted Records, per job is 250,000. (The number of
matched Hosted Records is calculated by multiplying the number of input records by the "multi
match" value. For example, if ten input records are run against a multiple matched value of five,
this will yield 50 matched Hosted Records, if every input record results into five matches.)

Licensed Database Storage File Storage Bandwidth

Metric (GB) (GB)

Hosted Record N/A N/A N/A

Additional Restrictions
The Oracle Account Enrichment Cloud Service is subject to the following restrictions:

 You can purchase and use only a single Oracle Account Enrichment Cloud Service at any one
time (e.g., You may not purchase or use Cloud Service part numbers B75366 and B75367 during
any same period of time).
 You may use the D&B Companies Hosted Records in only one of the following Oracle Cloud
application suites:
 Oracle Sales and Service Cloud suite and/or Oracle Service Cloud suite (this is considered to be
one Oracle Cloud application for the purposes of this limitation)
 Oracle Marketing Cloud suite
 Oracle Human Capital Management Cloud suite, which includes capabilities such as Talent
Management
 Oracle Social Relationship Management Cloud suite, which includes capabilities such as Social
Engagement, Listening and Publishing

Fusion Cloud Service Descriptions v043025 Page 52 of 188

  Oracle Cloud BI Apps suite

To use the Hosted Records in more than one of the Oracle Cloud application, You may be required
to purchase additional Oracle Account Enrichment subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Additional Environments for Oracle Sales Planning Cloud Service for
Oracle Engagement Cloud – Hosted Environment
Part #: B95025

Oracle Additional Environments for Oracle Sales Planning Cloud Service for Oracle Engagement Cloud
provides for the hosting and maintenance of two additional environments, which are a reasonably
similar replica of Your Production Service Environment, for nonproduction use such as development,
training and testing, but not for Production operations or stress testing. In addition, the subscription
may be used for Standby purposes and production use in the event of a service disruption at the
Production Service Environment. The maintenance or update schedule for the Oracle Additional
Environments for Oracle Sales Planning Cloud Service for Oracle Engagement Cloud is the same as the
associated Oracle Sales Planning Cloud Service for Oracle Engagement Cloud. Additional licensed
options and or modules that have been purchased for the associated Oracle Sales Planning Cloud
Service for Oracle Engagement Cloud also apply to Oracle Additional Environments for Oracle Sales
Planning Cloud Service for Oracle Engagement Cloud. Each Oracle Additional Environments for Oracle
Sales Planning Cloud Service for Oracle Engagement Cloud must be contracted for a minimum of 12
months and associated to a new or existing Oracle Cloud Ordering Document for Oracle Sales Planning
Cloud Service for Oracle Engagement Cloud. Oracle Additional Environments for Oracle Sales Planning
Cloud Service for Oracle Engagement Cloud will automatically terminate at the end of the Service
Period.

Usage Limits
The Oracle Additional Environments for Oracle Sales Planning Cloud Service for Oracle Engagement
Cloud defined above is subject to usage limits based on:

 Future expansions of Your Oracle Cloud Services may be subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 53 of 188

Oracle Additional Test Environment For Oracle Intelligent Advisor Cloud
Service – Test Environment
Part #: B93303

An Oracle Additional Test Environment for Intelligent Advisor provides for the hosting and
maintenance of an additional Intelligent Advisor Test Environment, which is a reasonably similar replica
of Your Production Service Environment for non-production use such as development, training and
testing activities but not for Production operations or stress testing. An additional Intelligent Advisor
Test environment is subject to no more than 10,000 interactions per month. Certain programs and
optional services may not be able to run in the Additional Test Environment.

Each Additional Test Environment must be contracted for a minimum of 12 months. Additional Test
Environments will automatically terminate at the end of the Service Period.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 54 of 188

ORACLE FUSION CUSTOMER EXPERIENCE FOR COMMUNICATIONS

Oracle Customer Experience for Communications – Fusion Launch Cloud

Service – 100K Subscribers
Part #: B92714

Users of the Oracle Customer Experience for Communications – Fusion Launch Cloud Service are
authorized to access the following modules:

 Oracle Customer Experience for Communications – Fusion Launch Cloud Service

 Transparent Data Encryption

Usage Limits
Oracle Customer Experience for Communications – Fusion Launch Cloud Service – 100K Subscribers is
subject to usage limits based on:

 A maximum number of 100,000 Subscribers as set forth in Your order.

 Limited use of Oracle Fusion Product Management Cloud Service capabilities only for the line
of business identified in Your order. Using Oracle Fusion Product Management Cloud Service
for other lines of business that are not identified in Your order requires additional licenses. Every
100K Subscribers You purchase will grant You access to one user of the Oracle Fusion Product
Management Cloud Service in the context of its use in the Oracle Customer Experience for
Communications - Fusion Launch Cloud Service.
 Limited use of Visual Builder Cloud Service Studio within the Oracle Customer Experience for
Communications – Fusion Launch Cloud Service solely in order to extend user interface
applications that connect to the Oracle Customer Experience for Communications – Fusion
Launch Cloud Service. If You create applications that connect to systems outside of the Oracle
Customer Experience for Communications – Fusion Launch Cloud Service, You will need
additional licenses of the Visual Builder Cloud Service Studio.
 Oracle will provision two environments for this Oracle Cloud Service. One environment will be
dedicated for production use and the second environment will be dedicated as a stage
environment for non-production use. You may purchase additional environments for
additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Customer Experience for Communications – Fusion Launch Cloud

Service – 50M Revenue Under Management
Part #: B92715

Fusion Cloud Service Descriptions v043025 Page 55 of 188

Users of the Oracle Customer Experience for Communications – Fusion Launch Cloud Service are
authorized to access the following modules:

 Oracle Customer Experience for Communications – Fusion Launch Cloud Service

 Transparent Data Encryption

Usage Limits
Oracle Customer Experience for Communications – Fusion Launch Cloud Service – 50M Revenue Under
Management is subject to usage limits based on:

 A maximum number of 50M Revenue Under Management as defined in Your order.

 Limited use of Oracle Fusion Product Management Cloud Service capabilities only for the line
of business identified in Your order. Using Oracle Fusion Product Management Cloud Service
for other lines of business that are not identified in Your order requires additional licenses.
Every 50M Revenue Under Management You purchase will grant You access to ten users of the
Oracle Fusion Product Management Cloud Service in the context of its use in the Oracle
Customer Experience for Communications – Fusion Launch Cloud Service.
 Limited use of Visual Builder Cloud Service Studio within the Oracle Customer Experience for
Communications – Fusion Launch Cloud Service solely in order to extend user interface
applications that connect to the Oracle Customer Experience for Communications – Fusion
Launch Cloud Service. If You create applications that connect to systems outside of the Oracle
Customer Experience for Communications – Fusion Launch Cloud Service, You will need
additional licenses of the Visual Builder Cloud Service Studio.
 Oracle will provision two environments for this Oracle Cloud Service. One environment will be
dedicated for production use and the second environment will be dedicated as a stage
environment for non-production use. You may purchase additional environments for
additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Additional Test Environment for Oracle Customer Experience for

Communications Cloud Service – Each
Part #: B92718

Users of the Oracle Additional Test Environment for Customer Experience for Communications Cloud
Service are authorized to access the following modules:

An Additional Test Environment for Oracle Customer Experience for Communications Cloud Service
provides for the hosting and maintenance of one additional Test Environment for either CX4C Launch
or CX4C Care, which is a reasonably similar replica of Your Production Service Environment for

Fusion Cloud Service Descriptions v043025 Page 56 of 188

nonproduction use such as development, training and testing activities but not for Production
operations or stress testing. Certain programs and optional services may not be able to run in the
Additional Test Environment. The maintenance or upgrade schedule for the Additional Test
Environment is the same as the schedule for Your Stage Service Environment. Each Additional Test
Environment must be contracted for a minimum of 12 months and associated to a new or existing
Oracle Cloud Ordering Document. Additional Test Environments will automatically terminate at the end
of the Service Period.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 57 of 188

ORACLE FUSION CUSTOMER EXPERIENCE FOR UTILITIES

Oracle Customer Experience for Utilities – Fusion Agent Service Cloud

Service – Billable Service Customer
Part #: B95373

Users of the Oracle Customer Experience for Utilities – Fusion Agent Service Cloud Service are
authorized to access the following modules:

 Oracle Utilities Agent Service

 Service Request Management, Knowledge Management, Service Request Queue Management,
Chat, Email Management for Service, Omni Channel Routing, Service Entitlement & SLA
Milestones
 Customer Data Management: Customer Hub, Accounts, Contacts, Households, Data Quality
 Visual Builder for Oracle Utilities Service Extensions
 Transparent Data Encryption

Usage Limits
Oracle Customer Experience for Utilities – Fusion Agent Service Cloud Service – Billable Service
Customer is subject to usage limits based on:

 A maximum number of Billable Service Customers per month as defined in Your order.
 Limited use of Oracle Service Cloud capabilities only for the line of business identified in Your
order.
 Visual Builder Cloud Service (VB) may be used to extend Fusion Agent Service Cloud Service.
This covers extending user interface applications that connect to the Customers Experience for
Utilities Advanced Customer Care solution and using VB with extensions. Creating applications
that connect to systems outside of Customers Experience for Utilities Advanced Service
application requires a separate Visual Builder license.
 Absolute Limit of 7,500,000 API Operations per day/site (regardless of the number of
Authorized Users purchased). API Operation consumption limited to Sales and Service
Named Users. API Operations are defined as Service transactions and Service communication
channels.
 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the 1 environments are dedicated for non-
production use. Additional environments may be purchased subject to additional fees.
 The maximum number of records that may be uploaded and stored within Your Fusion
environment is 45 times the total number of Billable Service Customers purchased by You under
Your ordering document. A Record is defined as is an active Account/Organization,
Contact/Person,* Opportunity, Lead, Activity, Custom Object [top level], Resource. Note: active
Account/Organization would include Partner, Competitor, etc. Contact/Person would include
Partner Contacts.

Fusion Cloud Service Descriptions v043025 Page 58 of 188

 * Excluded from the definition of Person are Persons containing only any/all of the
HR_EMPLOYEE, VIRTUAL_ASSISTANT, HR_CONTINGENT_WORKER, and HR_NON_WORKER
party usages.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Customer Experience for Utilities – Fusion Sales Cloud Service –

Hosted Named User
Part #: B98206

Users of the Oracle Customer Experience for Utilities – Fusion Sales Cloud Service are authorized to
access the following modules:

 Sales Force Automation: Leads & Opportunity Management, Activities, Notes and
Attachments, Email Integration, Mobile Application & Offline Platform, Sales Coach &
Assessments, Sales Forecast Management, Sales Analytics, and Asset Management
 Sales Performance Management, Territory Management, and Quota Management
 Sales Orchestration
 Sales Intelligence
 Customer Data Management, Customer Hub, Accounts, Contacts, and Households
 Partner Relationship Management for Channel Managers
 Service Request Management and Knowledge Management
 Access to and ability to deploy conversational user interface functionality. Ability to perform
limited configuration and extension to the delivered skills, e.g., adding synonyms and list values
to existing entities; configuring supported channels; enabling and disabling skills. Further
configuration and extension require the purchase of Oracle Digital Assistant Platform.
 Integration Suite APIs to Oracle CIS for Utility customers using Oracle CIS
 Transparent Data Encryption

Usage Limits
Oracle Customer Experience for Utilities – Fusion Sales Cloud Service – Hosted Named User is subject
to usage limits based on:

 A maximum number of Authorized Users (Hosted Named User) as defined in Your order.
 Visual Builder Cloud (VB) may be used to extend commercial Fusion Sales and Service
applications. This covers creating user interface applications that connect to the commercial
Fusion Sales and Service solution and using VB with extensions added to commercial Fusion
Sales and Service created through Application Composer. Creating applications that connect to
systems outside of CX Sales requires an additional license.
 The maximum number of records that may be uploaded and stored within Your Fusion
environment is 180,000 times the total number of Hosted Named Users purchased by You

Fusion Cloud Service Descriptions v043025 Page 59 of 188

 under Your ordering document. A record is defined as an active Account/Organization,
Contact/Person*, Opportunity, Lead, Activity, Custom Object [top level], Resource. Note: active
Account/Organization would include Partner, Competitor, etc. Contact/Person would include
Partner Contacts.

* Excluded from the definition of Person are Persons containing only any/all of the
HR_EMPLOYEE, VIRTUAL_ASSISTANT, HR_CONTINGENT_WORKER, and HR_NON_WORKER
party usages.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 60 of 188

ORACLE FUSION HUMAN CAPITAL MANAGEMENT (HCM PILLAR)

Oracle Fusion Human Capital Management Base Cloud Service – Hosted

Employee
Part #: B85800

Users of the Oracle Fusion Human Capital Management Base Cloud Service are authorized to access the
following modules or functionalities:

 Oracle Fusion Global Human Resources

 Oracle AI-Based Dynamic Skills (where applicable)
 Oracle Fusion Journeys including Onboarding
 Oracle Fusion Workforce Directory Management
 Oracle Fusion Benefits
 Oracle Fusion Absence Management
 Oracle Fusion Workforce Modeling and Predictions
 Oracle Fusion Global Payroll Interface
 Oracle Transactional Business Intelligence
 Oracle Fusion Work Life Solutions
 Transparent Data Encryption
 Access to and ability to deploy conversational user interface functionality. Ability to perform
limited configuration and extension to the delivered skills. For example, adding synonyms and
list values to existing entities; configuring supported channels; enabling and disabling skills.
Further configuration and extension require the purchase of Oracle Digital Assistant Platform.

Usage Limits
The Oracle Fusion Human Capital Management Base Cloud Service is subject to usage limits based
on:

 A maximum number of Authorized Users (Hosted Employee) as defined in Your order.

 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.
 The following usage limits apply per Hosted Employee:

Licensed Database Storage File Storage Bandwidth

Metric (Records) (GB)

Hosted Employee 5 N/A N/A

(one Authorized User)

Fusion Cloud Service Descriptions v043025 Page 61 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 62 of 188

ORACLE FUSION HUMAN CAPITAL MANAGEMENT – OPTIONAL SKUS (HCM
PILLAR)

Oracle Fusion Advanced Human Capital Management Controls Cloud Service

– Hosted Employee
Part #: B89448

Users of Oracle Fusion Advanced Human Capital Management Controls Cloud Service are authorized
to access the following modules:

 Advanced Human Capital Management Controls

 Transparent Data Encryption

Usage Limits
The Oracle Fusion Advanced Human Capital Management Controls Cloud Service is subject to usage
limits based on:

 A maximum number of Authorized Users (Hosted Employee) as defined in Your order.

 Oracle will provision two environments for this Oracle Cloud service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Human Resource Help Desk Cloud Service – Hosted Employee
Part #: B87388

Users of the Oracle Fusion Human Resource Help Desk Cloud Service are authorized to access the
following features for internal Help Desk purposes:

 Capture, assign and update Service Requests and Cases for employees.
 Track activities (tasks, appointments) related to Internal Help Desk Service Requests for Fusion
HCM, Fusion ERP, Fusion SCM, Fusion Sales or Fusion Service purposes.
 Oracle Knowledge Management for internal employee Help Desk purposes.
 Capability to integrate with Human Resource Help Desk Service Requests and/or Internal Help
Desk Service Requests using public APIs and file-based import/export.
 Transparent Data Encryption.

Fusion Cloud Service Descriptions v043025 Page 63 of 188

Usage Limits
Oracle Fusion Human Resource Help Desk Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Employee).

 Storage and bandwidth limits are based on Your Oracle Fusion Human Capital Management
Cloud Service. No additional storage or bandwidth is provided.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Recruiting Cloud Service – Hosted Employee

Part #: B87675

Users of Oracle Fusion Recruiting Cloud Service are authorized to access the following modules:

 Oracle Recruiting
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Recruiting Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Employee) as defined in Your order.

 Oracle will provision two environments for this Oracle Cloud service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.
 The following usage limits apply per Hosted Employee.*

Licensed Database Storage File Storage Bandwidth

Metric (Records) (MB)

Hosted Employee 5 N/A N/A

* Consistent with Oracle Fusion HCM Base Cloud Service. Unrestricted usage for candidates
data.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Recruiting Booster Cloud Service – Hosted Employee

Fusion Cloud Service Descriptions v043025 Page 64 of 188

Part #: B95763

Users of Oracle Fusion Recruiting Cloud Service are authorized to access the following modules:

 Oracle Fusion Recruiting Booster Cloud Service

 Transparent Data Encryption

Usage Limits
The Oracle Fusion Recruiting Booster Cloud Service is subject to usage limits based on:

 The maximum number of Authorized Users (Hosted Employee) as defined in Your order.
 The number of environments for this Oracle Cloud Service; Oracle will provision two
environments for this Oracle Cloud service: one environment is dedicated for production use
and the second environment is dedicated as a stage environment for non-production use. You
may purchase additional environments for additional fees.
 The following usage limits apply per Hosted Employee:

Licensed Database Storage File Storage (MB) Bandwidth

Metric (Records)

Hosted Employee* 5 N/A N/A

* Consistent with Oracle Fusion HCM Base Cloud Service. Unrestricted usage for candidates’
data.

This Oracle Cloud Service may include a resume parsing capability based on services provided by a
third-party vendor. Your use of this functionality is optional and requires Your explicit activation. The
vendor may not have or maintain FedRAMP or other such certifications consistent with Oracle services.
By activating and using this third-party service, You acknowledge that (1) Oracle is not responsible for
such certifications, (2) this third-party service meets Your requirements and (3) Your data may be
processed by the third-party vendor.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Payroll Cloud Service for Canada – Hosted Compensated

Individual
Part #: B110323

Users of the Oracle Fusion Payroll Cloud Service for Canada are authorized to access the following
modules:

Fusion Cloud Service Descriptions v043025 Page 65 of 188

  Payroll Cloud Service for Canada
 Oracle Fusion Cash Management (restricted use)

Usage Limits
The Oracle Fusion Payroll Cloud Service for Canada is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Compensated Individual) as defined in Your

order.
 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Payroll Cloud Service for China – Hosted Compensated

Individual
Part #: B110327

Users of the Oracle Fusion Payroll Cloud Service for China are authorized to access the following
modules:

 Payroll Cloud Service for China

 Oracle Fusion Cash Management (restricted use)

Usage Limits
The Oracle Fusion Payroll Cloud Service for China is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Compensated Individual) as defined in Your

order.
 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 66 of 188

Oracle Fusion Payroll Cloud Service for France – Hosted Compensated
Individual
Part #: B109618

Users of Oracle Fusion Payroll Cloud Service for France are authorized to access the following modules:

 Payroll Cloud Service for France

 Oracle Fusion Cash Management (restricted use)

Usage Limits
The Oracle Fusion Payroll Cloud Service for France is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Compensated Individual) as defined in Your

order.
 Oracle will provision two environments for this Oracle Cloud service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Payroll Cloud Service for Gulf Cooperation Council (GCC) –
Hosted Compensated Individual
Part #: B110326

Users of the Oracle Fusion Payroll Cloud Service for Gulf Cooperation Council (GCC) are authorized to
access the following modules:

 Oracle Fusion Payroll for Bahrain

 Oracle Fusion Payroll for Kuwait
 Oracle Fusion Payroll for Oman
 Oracle Fusion Payroll for Qatar
 Oracle Fusion Payroll for Saudi Arabia
 Oracle Fusion Payroll for United Arab Emirates
 Oracle Fusion Cash Management (restricted use)

Usage Limits
The Oracle Fusion Payroll Cloud Service for Gulf Cooperation Council (GCC) is subject to usage limits
based on:

 A maximum number of Authorized Users (Hosted Compensated Individual) as defined in Your

order.

Fusion Cloud Service Descriptions v043025 Page 67 of 188

  Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Payroll Cloud Service for Ireland – Hosted Compensated

Individual
Part #: B109619

Users of Oracle Fusion Payroll Cloud Service for Ireland are authorized to access the following modules:

 Payroll Cloud Service for Ireland

 Oracle Fusion Cash Management (restricted use)

Usage Limits
The Oracle Fusion Payroll Cloud Service for Ireland is subject to usage limits based on:

 Maximum number of Authorized Users (Hosted Compensated Individual) as defined in Your

order.
 Oracle will provision two environments for this Oracle Cloud service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Payroll Cloud Service for India – Hosted Compensated

Individual
Part #: B110328

Users of the Oracle Fusion Payroll Cloud Service for India are authorized to access the following
modules:

 Payroll Cloud Service for India

 Oracle Fusion Cash Management (restricted use)

Fusion Cloud Service Descriptions v043025 Page 68 of 188

Usage Limits
The Oracle Fusion Payroll Cloud Service for India is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Compensated Individual) as defined in Your

order.
 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Payroll Cloud Service for Mexico – Hosted Compensated

Individual
Part #: B110324

Users of the Oracle Fusion Payroll Cloud Service for Mexico are authorized to access the following
modules:

 Payroll Cloud Service for Mexico

 Oracle Fusion Cash Management (restricted use)

Usage Limits
The Oracle Fusion Payroll Cloud Service for Mexico is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Compensated Individual) as defined in Your

order.
 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Payroll Cloud Service for the United Kingdom – Hosted
Compensated Individual

Fusion Cloud Service Descriptions v043025 Page 69 of 188

Part #: B110325

Users of the Oracle Fusion Payroll Cloud Service for the United Kingdom are authorized to access the
following modules:

 Payroll Cloud Service for United Kingdom

 Oracle Fusion Cash Management (restricted use)

Usage Limits
The Oracle Fusion Payroll Cloud Service for the United Kingdom is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Compensated Individual) as defined in Your

order.
 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for nonproduction use. Additional environments may be purchased subject
to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Payroll Cloud Service for the United States – Hosted
Compensated Individual
Part #: B110322

Users of the Oracle Fusion Payroll Cloud Service for the United States are authorized to access the
following modules:

 Payroll Cloud Service for the United States

 Oracle Fusion Cash Management (restricted use)

Usage Limits
The Oracle Fusion Payroll Cloud Service for the United States is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Compensated Individual) as defined in Your

order.
 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.

Fusion Cloud Service Descriptions v043025 Page 70 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Payroll Core Cloud Service – Hosted Compensated Individual

Part #: B110329

Users of Oracle Fusion Payroll Core Cloud Service are authorized to access the following modules:

 Oracle Fusion Payroll Core

The Payroll Core Cloud Service is limited to processing payroll for Your Hosted Compensated
Individuals in locations specified on Your order. You may not access or use the Oracle Fusion Payroll
Core Cloud Service to process payroll for Your Hosted Compensated Individuals in any other location.
You shall be solely responsible for maintaining and adjusting all configurations as needed, including,
but not limited to, any withholding rates and rules and statutory deductions and for complying with all
applicable local laws and regulations affecting Your use of the Oracle Fusion Payroll Core Cloud Service.
If Your order specifies a partner to assist with configurations to comply with local requirements, You
agree to maintain the services of this partner (or such other qualified partner as approved by Oracle)
during the Service Term.

Oracle shall not be liable to You or any third party if the Oracle Fusion Payroll Core Cloud Service does
not support or accommodate any specific local payroll related laws or regulations.

Usage Limits
The Oracle Fusion Payroll Core Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Compensated Individuals) as defined in Your

order.
 Oracle will provision two environments for this Oracle Cloud service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.
 Maximum of five person records for each Hosted Compensated Individual subscribed.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Workforce Compensation Cloud Service – Hosted

Compensated Individual
Part #: B109620

Fusion Cloud Service Descriptions v043025 Page 71 of 188

Users of Oracle Fusion Workforce Compensation Cloud Service are authorized to access the following
modules:

 Oracle Fusion Workforce Compensation Cloud Service

 Transparent Data Encryption

Usage Limits
The Oracle Fusion Workforce Compensation Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Compensated Individual) as defined in Your

order.
 Oracle will provision two environments for this Oracle Cloud service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Workforce Health and Safety Incidents Cloud Service – Hosted
Employee
Part #: B89482

Users of the Oracle Fusion Workforce Health and Safety Incidents Cloud Service are authorized to
access the following modules:

 Fusion Oracle Fusion Workforce Health and Safety Incidents Cloud Service
 Transparent Data Encryption

Users of Oracle Fusion Workforce Health and Safety Incidents Cloud Service are defined as the end
users of the actual program as well as Your employees, contractors, partners and any other individuals
that are managed and/or tracked by this program.

Usage Limits
The Oracle Fusion Workforce Health and Safety Incidents Cloud Service is subject to usage limits based
on:

 A maximum number of Authorized Users (Hosted Employee) as defined in Your order.

 Oracle will provision two environments for this Oracle Cloud service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Fusion Cloud Service Descriptions v043025 Page 72 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Learning Cloud Service – Hosted Named User

Part #: B85242

Users of the Oracle Fusion Learning Cloud Service are authorized to access the following modules:

 Oracle Fusion Learning

 Oracle Fusion Grow
 Talent Profile (limited use for the Learning Outcomes and Pre-requisites functionality only)
 Transparent Data Encryption

Users of Oracle Fusion Learning Cloud Service are defined as the end users of the actual program
as well as Your employees, contractors, partners and any other individuals that are managed and/or
tracked by this program.

Usage Limits
The Oracle Fusion Learning Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named User) as defined in Your order.
 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.
 The following usage limits apply per Hosted Named User:

Licensed Database Storage File Storage Bandwidth

Metric (Records) (MB)

Hosted Names User 5 N/A N/A

(one Authorized User)

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Time and Labor Cloud Service – Hosted Named User
Part #: B75365

Fusion Cloud Service Descriptions v043025 Page 73 of 188

Users of the Oracle Fusion Time and Labor Cloud Service are authorized to access the following
modules:

 Oracle Fusion Time and Labor Cloud Service

 Transparent Data Encryption

Usage Limits
The Oracle Fusion Time and Labor Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named user) as defined in Your order.
 Oracle will provision two environments for this Oracle Cloud Enterprise service. One
environment is dedicated for production use and the second enbvironment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.
 The following usage limits apply per Hosted Named User:

Licensed Database Storage File Storage Bandwidth

Metric (Records) (GB)

Hosted Named User 5 N/A N/A

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Talent Management Cloud Service – Hosted Named User

Part #: B94925

Users of Oracle Fusion Talent Management Cloud Service are authorized to access the following
modules:

 Oracle Fusion Performance Management Cloud Service

 Oracle Fusion Goal Management Cloud Service
 Oracle Fusion Talent Review and Succession Planning Cloud Service
 Oracle Fusion Career Development Cloud Service
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Talent Management Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named User) as defined in Your order.

Fusion Cloud Service Descriptions v043025 Page 74 of 188

  Oracle will provision two environments for this Oracle Cloud service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.
 The following usage limits apply per Hosted Named User:

Licensed Database Storage File Storage Bandwidth

Metric (Records) (GB)

Hosted Named User 5 N/A N/A

(one Authorized User)

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion HCM Communicate Cloud Service – Hosted Employee

Part #: B95499

Users of Oracle Fusion HCM Communicate Cloud Service are authorized to access the following
modules:

 Oracle Fusion HCM Communicate Cloud Service

 Transparent Data Encryption

Usage Limits
The Oracle Fusion HCM Communicate Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Employee) as defined in Your order.

 Oracle will provision two environments for this Oracle Cloud service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Learning Connect Cloud Service – Hosted Named User

Part #: B95657

Users of Oracle Fusion Learning Connect Cloud Service are authorized to access the following modules:

Fusion Cloud Service Descriptions v043025 Page 75 of 188

  Oracle Fusion Learning Connect Cloud Service
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Learning Connect Cloud Service is subject to usage limits based on:

 Maximum number of Authorized Users (Hosted Named User) as defined in Your order.
 Oracle will provision two environments for this Oracle Cloud service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Fusion Learning Connect Cloud Service requires Fusion Learning Cloud Service (B85242). The
subscribed quantities of these products must match.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Touchpoints Cloud Service – Hosted Named User

Part #: B95573

Users of Oracle Fusion Touchpoints Cloud Service are authorized to access the following modules:

 Oracle Fusion Touchpoints Cloud Service

 Oracle Fusion Celebrate Cloud Service
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Touchpoints Cloud Service is subject to usage limits based on:

 Maximum number of Authorized Users (Hosted Employee) as defined in Your order

 Oracle will provision two environments for this Oracle Cloud service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Workforce Scheduling Cloud Service – Hosted Named User

Fusion Cloud Service Descriptions v043025 Page 76 of 188

Part #: B98207

Users of Oracle Fusion Workforce Scheduling Cloud Service are authorized to access the following
modules:

 Oracle Fusion Workforce Scheduling Cloud Service

Usage Limits
The Oracle Fusion Workforce Scheduling Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named User) as defined in Your order.
 Oracle will provision two environments for this Oracle Cloud service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Workforce Labor Optimization Cloud Service – Hosted Managed

Resource
Part #: B107959

Users of the Fusion Workforce Labor Optimization Cloud Service are authorized to access the following
modules or functionalities:

 Fusion Workforce Labor Optimization Cloud Service

Usage Limits
The Fusion Workforce Labor Optimization Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Employee) as defined in Your order.

 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 77 of 188

ORACLE FUSION ENTERPRISE RESOURCE PLANNING (ERPM PILLAR)

Oracle Fusion Enterprise Resource Planning Cloud Service – Hosted Named

User
Part #: B91079

Users of Oracle Fusion Enterprise Resource Planning Cloud Service – Hosted Named User are
authorized to access Oracle Fusion Enterprise Resource Planning Cloud Service – Hosted Named User
which includes:

 Financials Cloud Service

 Fusion Financial Reports Center Cloud Service
 Advanced Collections Cloud Service
 Revenue Management Cloud Service
 Grants Management Cloud Service
 Project Contract Billing Cloud Service
 Project Financials Cloud Service
 Project Management Cloud Service
 Automated Invoice Processing – Requires Oracle Fusion Document Recognition Cloud Service
– Hosted 1,000 Records (B73948 or B99686)
 Joint Venture Management
 Lease Accounting
 Fusion Transactional Business Intelligence Cloud Service
 Access to and ability to deploy conversational user interface functionality. Ability to perform
limited configuration and extension to the delivered skills. For example, adding synonyms and
list values to existing entities; configuring supported channels; enabling and disabling skills.
Further configuration and extension require the purchase of Oracle Digital Assistant Platform.
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Enterprise Resource Planning Cloud Service - Hosted Named User is subject to usage
limits based on:

 A maximum number of Authorized Users (Hosted Named User).

 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 78 of 188

Oracle Fusion Enterprise Resource Planning for Self Service Cloud Service –
Hosted Named User
Part #: B91080

Users of Oracle Fusion Enterprise Resource Planning for Self Service Cloud Service – Hosted Named
User are authorized to access Oracle Fusion Enterprise Resource Planning for Self Service Cloud Service
– Hosted Named User which includes:

 Self Service ERP Reporting Access

o View Access to reports generated from: Oracle Transactional Business Intelligence,
Business Intelligence Publisher, Financial Reporting Web Studio.
 View access to corresponding transaction and inquiry screens via natively
supported drill-down paths from above report types.
o Report retrieval via distribution channels including Financial Reporting Center, email and
Digital Assistant.
 Self Service Approval for ERP transactions and workflows
o View access to corresponding transactions and workflows via natively supported drill-
down paths from email and worklist approvals.
 Self Service ERP Transactions
o Expenses: Expense entry and approval.
o Bill Management: Invoice view, Invoice print, make payment, dispute transaction
o Time and Labor: Capture, maintain, and approve project related time entries.
o Task Management: View project plan, create tasks, track progress, manage deliverables,
issues and change orders.
o Resource Management: Maintain skills and qualifications, and areas of expertise, view
project assignment schedules, maintain non-available time.
 Transparent Data Encryption.
 Access to and ability to deploy conversational user interface functionality. Ability to perform
limited configuration and extension to the delivered skills. For example, adding synonyms and
list values to existing entities; configuring supported channels; enabling and disabling skills.
Further configuration and extension require the purchase of Oracle Digital Assistant Platform.

Usage Limits
Oracle Fusion Enterprise Resource Planning for Self Service Cloud Service – Hosted Named User is
subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named User).

 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.

Fusion Cloud Service Descriptions v043025 Page 79 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Risk Management Cloud Service – Hosted Named User

Part #: B91081

Users of Oracle Fusion Risk Management Cloud Service – Hosted Named User are authorized to access
Oracle Fusion Risk Management Cloud Service – Hosted Named User which includes:

 Fusion Advanced Access Controls Cloud Service

 Fusion Advanced Financial Controls Cloud Service
 Includes ten users of Fusion Financial Reporting Compliance Cloud Service
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Risk Management Cloud Service – Hosted Named User is subject to usage limits
based on:

 A maximum number of Authorized Users (Hosted Named User).

 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.
 The required subscription quantity for this cloud service is the sum of the subscription quantity
for Oracle Fusion Enterprise Resource Planning (or Financials) Cloud Service and the
subscription quantity for Oracle Fusion Procurement (or Purchasing) Cloud Service.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Financial Reporting Compliance Cloud Service – Hosted Named

User
Part #: B81510

Users of the Oracle Fusion Financial Reporting Compliance Cloud Service – Hosted Named User are
authorized to access the following module:

 Fusion Financial Reporting Compliance – Hosted Named User

 Transparent Data Encryption

Fusion Cloud Service Descriptions v043025 Page 80 of 188

Usage Limits
The Oracle Fusion Financial Reporting Compliance Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named User).

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Procurement Cloud Service – Hosted Named User

Part #: B91082

Users of Oracle Fusion Procurement Cloud Service – Hosted Named User are authorized to access
Oracle Fusion Procurement Cloud Service – Hosted Named User which includes:

 Fusion Purchasing Cloud Service

 Fusion Procurement Contracts Cloud Service
 Fusion Sourcing Cloud Service
 Fusion Supplier Portal Cloud Service
 Fusion Supplier Qualification Management Cloud Service
 Fusion Transactional Business Intelligence Cloud Service
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Procurement Cloud Service – Hosted Named User is subject to usage limits based
on:

 A maximum number of Authorized Users (Hosted Named User).

 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 81 of 188

Oracle Fusion Procurement for Self Service Cloud Service – Hosted Named
User
Part #: B91083

Users of Oracle Fusion Procurement for Self Service Cloud Service – Hosted Named User are authorized
to access Oracle Fusion Procurement for Self Service Cloud Service – Hosted Named User which
includes:

 Fusion Self Service Procurement Cloud Service

 Fusion Enterprise Contracts Essential User Cloud Service (read-only access and deliverables
management for all contract types)
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Procurement for Self Service Cloud Service – Hosted Named User is subject to usage
limits based on:

 A maximum number of Authorized Users (Hosted Named User).

 Oracle will provision two environments for this Oracle Cloud Enterprise Applications. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Accounting Hub Cloud Service – Hosted 1,000 Records

Part #: B87855

Users of the Oracle Fusion Accounting Hub Cloud Service – Hosted 1,000 Records are authorized to
access the following module:

 Oracle Fusion Accounting Hub Cloud Service

 Transparent Data Encryption

Usage Limits
The Oracle Fusion Accounting Hub Cloud Service is subject to usage limits based on:

 A maximum number of Hosted 1,000 Records.

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Fusion Cloud Service Descriptions v043025 Page 82 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Document Recognition Cloud Service – Hosted 1,000 Records

Part #: B99686

This service was formerly known as Oracle Fusion WebCenter Forms Recognition Cloud Service – Hosted
1,000 Records. Oracle Fusion Document Recognition Cloud Service – Hosted 1,000 Records includes:

 Document creation using document recognition technology appropriate to Your Fusion Cloud
environment for Payables Invoices
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Document Recognition Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Records (Hosted 1,000 Records) as defined in Your order.
 Oracle will provision two environments for this Oracle Cloud Enterprise service. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Avalara Global Indirect Tax Cloud Service – Hosted 1,000 Records
Part #: B110330

Users of the Oracle Avalara Global Indirect Tax Cloud Service are authorized to access the following
modules:

 Oracle Avalara Global Indirect Tax

Usage Limits
The Oracle Avalara Global Indirect Tax Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Records (Hosted 1,000 Records) as defined in Your order.

Fusion Cloud Service Descriptions v043025 Page 83 of 188

  Oracle will provision two environments for this Oracle Cloud service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Avalara North America Tax Returns Cloud Service – Hosted Tax
Returns
Part #: B110331

Users of the Oracle Avalara North America Tax Returns Cloud Service are authorized to access the
following module:

 Oracle Avalara North America Tax Returns

Country Restrictions
The Oracle Avalara North America Tax Returns Cloud Service is subject to usage restrictions:

 Limited to tax returns filed in the United States of America and Canada

Usage Limits
The Oracle Avalara North America Tax Returns Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Records (Hosted Tax Returns) as defined in Your order.
 Oracle will provision two environments for this Oracle Cloud service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 84 of 188

ORACLE FUSION SUPPLY CHAIN MANAGEMENT (ERPM PILLAR)

Oracle Fusion Order Management Cloud Service – Hosted Named User

Part #: B93429

Users of Oracle Fusion Order Management Cloud Service – Hosted Named User are authorized to
access Oracle Fusion Order Management Cloud Service – Hosted Named User.

The service includes:

 Order Management Cloud Service

 Global Order Promising Cloud Service
 Pricing Cloud Service
 Configurator Cloud Service
 Enterprise Contracts Cloud Service
 Channel Revenue Cloud Service
 Transactional Business Intelligence Cloud Service
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Order Management Cloud Service – Hosted Named User is subject to usage limits
based on:

 A maximum number of Authorized Users (Hosted Named User).

 A maximum number of 5,000 Order Lines per Hosted Named User.
 Enterprise Contracts usage is limited solely to implement and process Order Management
Cloud Service Sales Agreements functionality.
 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Product Management – Oracle Fusion Product Management Cloud

Service – Hosted Named User
Part #: B91056

Users of the Oracle Fusion Product Management Cloud Service – Hosted Named User are authorized
to access t o Oracle Fusion Product Management Cloud Service – Hosted Named User.

Fusion Cloud Service Descriptions v043025 Page 85 of 188

The service includes:

 Innovation Management Cloud Service

 Innovation Management Ideation Cloud Service
 Product Development Cloud Service
 Product Hub Cloud Service
 Product Hub Portal Cloud Service
 Quality Management Cloud Service
 Configurator Modeling Cloud Service
 Supplier Portal Cloud Service
 Transactional Business Intelligence Cloud Service
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Product Management Cloud Service – Hosted Named User is subject to usage limits
based on:

 A maximum number of Hosted Named User as set forth in Your order.

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Product Management Reviewer Cloud Service – Hosted Named

User
Part #: B95242

Users of the Oracle Fusion Product Management Reviewer Cloud Service – Hosted Named User are
authorized to access to Oracle Fusion Product Management Reviewer Cloud Service – Hosted Named
User, subject to the limitations set forth below, which includes:

 Fusion Product Management Cloud Service

 Fusion Supplier Portal Cloud Service
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Product Management Reviewer Cloud Service – Hosted Named User is subject to
usage limits based on:

Fusion Cloud Service Descriptions v043025 Page 86 of 188

  A maximum number of Hosted Named Users as set forth in Your order.
 Users designated as Internal Product Management Reviewers may only read or review
information managed through the user interface/web services of the following Product
Management applications: Innovation Management, Product Development, Product Hub,
Quality Management, Configurator Modeling. Internal Product Management Reviewer Named
Users are also able to participate in Product Management workflows (including change, quality,
innovation, and new item request workflows) only for the purposes of reviewing, approving,
rejecting or receiving notifications. Internal Product Management Reviewer users will have the
ability to download/access reports but do not have the ability to create, update, delete,
import/export, or publish any product or related data through the user interface, import, FBDI
or web services.
 Users designated as External Product Manager Reviewers (For example: suppliers, contract
manufacturers, vendors, distributors, etc.) that requires access to create, view,
upload/download products, items, documents, related data, reports and participation in
approval/review/creation of related workflows must perform these actions through the Product
Management Supplier Portal task flows in the Supplier Portal in the Fusion Procurement Cloud
Service. External users accessing Product Management Cloud through the standard user
interface or web services are considered full use and must be licensed as such. Reviewer User(s)
shall not have the ability to use any of the following advanced features and capabilities: Import
Workbench, Mass Update, Advanced Catalog Management, Publication Framework, Item
Business Rules, GTIN and Spoke System Relationships, Packaging Hierarchy, and GDSN
subscription framework.
 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Supply Chain Execution Cloud Service – Hosted Named User
Part #: B91057

Users of the Oracle Fusion Supply Chain Execution Cloud Service – Hosted Named User are authorized
to access to Oracle Fusion Supply Chain Execution Cloud Service – Hosted Named User.

The service includes:

 Manufacturing Cloud Service

 Maintenance Cloud Service
 Inventory Management Cloud Service
 Transactional Business Intelligence Cloud Service
 Transparent Data Encryption

Fusion Cloud Service Descriptions v043025 Page 87 of 188

Usage Limits
Your use of the Oracle Fusion Supply Chain Execution Cloud Service – Hosted Named User is subject
to usage limits based on:

 A maximum number of Authorized Users (Hosted Named User).

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.
 For the avoidance of doubt, this service does not include CX Helpdesk.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Supply Planning Cloud Service – Hosted Named User

Part #: B91059

Users of Oracle Fusion Supply Planning Cloud Service – Hosted Named User are authorized to access
Oracle Fusion Supply Planning Cloud Service – Hosted Named User.

The service includes:

 Supply Planning Cloud Service

 Planning Central Cloud Service
 Transactional Business Intelligence Cloud Service
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Supply Planning Cloud Service – Hosted Named User is subject to usage limits
based on:

 A maximum number of Authorized Users (Hosted Named User).

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Demand Management Cloud Service – Hosted Named User

Fusion Cloud Service Descriptions v043025 Page 88 of 188

Part #: B91060

Users of the Oracle Fusion Demand Management Cloud Service – Hosted Named User are authorized
to access Oracle Fusion Demand Management Cloud Service – Hosted Named User.

The service includes:

 Demand Management Cloud Service

 Transactional Business Intelligence Cloud Service
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Demand Management Cloud Service – Hosted Named User is subject to usage
limits based on:

 A maximum number of Authorized Users (Hosted Named User).

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Sales and Operations Planning Cloud Service – Hosted Named
User
Part #: B91061

Users of the Oracle Fusion Sales & Operations Planning Cloud Service – Hosted Named User are
authorized to access Oracle Fusion Sales & Operations Planning Cloud Service – Hosted Named User.

The service includes:

 Sales & Operations Planning Cloud Service

 Transactional Business Intelligence Cloud Service
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Sales & Operations Planning Cloud Service – Hosted Named User is subject to usage
limits based on:

 A maximum number of Authorized Users (Hosted Named User).

Fusion Cloud Service Descriptions v043025 Page 89 of 188

  Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Supply Chain Collaboration Cloud Service – Hosted Named

User
Part #: B87862

Users of the Oracle Supply Chain Collaboration Cloud Service are authorized to access the following
module:

 Supply Chain Collaboration Cloud Service

 Supplier Portal Cloud Service (restricted use)
 Transactional Business Intelligence Cloud Service
 Transparent Data Encryption

Usage Limits
The Oracle Supply Chain Collaboration Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named User).

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.
 Limited use of Supplier Portal Cloud Service by external trading parties restricted to Supply
Chain Collaboration functionality.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion SCM Analytics – Hosted Named User

Part #: B94572

Users of Oracle Fusion SCM Analytics are authorized to access the following module:

 Pre-packaged metrics from Oracle Financials and SCM Cloud Service

Fusion Cloud Service Descriptions v043025 Page 90 of 188

Usage Limits
Oracle Fusion Supply Chain Collaboration is subject to usage limits based on:

 A maximum number of Hosted Named Users as set forth in Your order.

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.
 Entitlement to OCPUs and storage for the Oracle Autonomous Data Warehouse Cloud Service,
with the amount of entitlement proportional to the number of Hosted Named Users. Based on
various factors including Your usage patterns, the type of queries run by the Hosted Named
Users and the amount of data stored in the Oracle Autonomous Data Warehouse Cloud Service,
You may need to subscribe to additional OCPUs or storage for the Oracle Autonomous Data
Warehouse Cloud Service to meet Your requirements.
 You may subscribe to additional OCPUs and storage for the Oracle Autonomous Data
Warehouse Cloud Service using Oracle PaaS and IaaS Universal Credits.
 The included amount of OCPUs and storage for the Oracle Autonomous Data Warehouse Cloud
Service requires You to do a full load of the Oracle Fusion ERP data first before loading any other
data.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle PaaS and IaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion SCM Analytics – Hosted Employee

Part #: B95478

Users of Oracle Fusion SCM Analytics are authorized to access the following module:

 Pre-packaged metrics from Oracle Financials and SCM Cloud Service

Usage Limits
Oracle Fusion Supply Chain Collaboration is subject to usage limits based on:

 A maximum number of Hosted Employees as set forth in Your order.

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.
 Entitlement to OCPUs and storage for the Oracle Autonomous Data Warehouse Cloud Service,
with the amount of entitlement proportional to the number of Hosted Employees. Based on
various factors including Your usage patterns, the type of queries run by the Hosted Employees
and the amount of data stored in the Oracle Autonomous Data Warehouse Cloud Service, You
may need to subscribe to additional OCPUs or storage for the Oracle Autonomous Data
Warehouse Cloud Service to meet Your requirements.

Fusion Cloud Service Descriptions v043025 Page 91 of 188

  You may subscribe to additional OCPUs and storage for the Oracle Autonomous Data
Warehouse Cloud Service using Oracle PaaS and IaaS Universal Credits.
 The included amount of OCPUs and storage for the Oracle Autonomous Data Warehouse Cloud
Service requires You to do a full load of the Oracle Fusion ERP data first before loading any other
data.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle PaaS and IaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Enterprise Contracts Cloud Service – Hosted Named User

Part #: B86732

Users of the Oracle Fusion Enterprise Contracts Cloud Service are authorized to access the following
module:

 Oracle Fusion Enterprise Contracts

 Oracle Transactional Business Intelligence
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Enterprise Contracts Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named User).

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Enterprise Contracts Essential User Cloud Service – Hosted

Named User
Part #: B86733

Users of the Oracle Fusion Enterprise Contracts Essential User Cloud Service are authorized to access
the following module:

 Limited use of Oracle Fusion Enterprise Contracts for contracts search, viewing contract details
and documents and deliverables management

Fusion Cloud Service Descriptions v043025 Page 92 of 188

  Oracle Transactional Business Intelligence
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Enterprise Contracts Essential User Cloud Service is subject to usage limits based
on:

 A maximum number of Authorized Users (Hosted Named User).

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 93 of 188

ORACLE WAREHOUSE MANAGEMENT (ERPM PILLAR)

Oracle Warehouse Management Enterprise Cloud Service – Hosted Named

User
Part #: B90536

Users of the Oracle Warehouse Management Enterprise Cloud Service are authorized to access the
following modules:

 Oracle Warehouse Management Enterprise Cloud Service

 Oracle Warehouse Management Business Intelligence Cloud Service

Usage Limits
Your use of the Oracle Warehouse Management Enterprise Cloud Service is subject to usage limits
based on:

 A maximum number of Hosted Named User as defined in Your order.

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.
 The following usage limits apply regarding the use of web reports:

Number of Hosted Named Maximum Number of

Users Simultaneous Web Reports

1 – 200 5

201 – 400 10

401 – 600 15

601 and higher 20

You are responsible for managing and enforcing their end-user devices security controls, so that
antivirus checks are performed on data or files before importing them or uploading data into the
Services environment(s) or downloading it from the Services environment(s).

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 94 of 188

Oracle Warehouse Management for United Kingdom Government Cloud
Service – Each
Part #: B99702

This service is available in the United Kingdom only.

For this Oracle Warehouse Management for United Kingdom Government Cloud Service, Your Content
is hosted within a UK based data center for both primary and DR. Oracle’s access to Your transactional
data stored in the cloud service will be restricted to UK Nationals who are residing in UK unless You
provide prior written consent. UK Nationals with access to Your transactional data will also have a
minimum of SC Clearance provided that (1) Oracle has the continued ability to sponsor applications for
SC clearance; and/or (2) a central government department has agreed to sponsor individuals for SC
clearance where required by Oracle. if requested to do so. The Oracle Warehouse Management for
United Kingdom Government Cloud Service includes support from a UK Cloud Operations public sector
compliance analyst to assist You with Your initial assessment against the Supplier Assurance
Framework and Cloud Security Principles. Oracle will endeavor to maintain this Cloud Service to meet
the requirements of ISO 27001 and the Cyber Essentials scheme and align with the Cloud Security
Principles.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Warehouse Workforce Management Cloud Service – Hosted Named

User
Part #: B90537

Users of the Oracle Warehouse Workforce Management Cloud Service are authorized to access the
following modules:

 Oracle Warehouse Workforce Management Cloud Service

Usage Limits
Your use of the Oracle Warehouse Workforce Management Cloud Service is subject to usage limits
based on:

 A maximum number of Hosted Named Users as defined in Your order.

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.
 No additional storage is provided. The Oracle Warehouse Workforce Management Cloud
Service uses the storage provided under Your Oracle Warehouse Management Enterprise
Edition Cloud Service.

Fusion Cloud Service Descriptions v043025 Page 95 of 188

Customers are responsible for managing and enforcing their end-user devices security controls, so that
antivirus checks are performed on data or files before importing them or uploading data into the
Services environment(s) or downloading it from the Services environment(s).

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Warehouse Management Automation Cloud Service – Warehouse

Facility
Part #: B90538

Users of the Oracle Warehouse Management Automation Cloud Service are authorized to access
the following modules:

 Oracle Warehouse Management Automation Cloud Service

Usage Limits
Your use of the Oracle Warehouse Management Automation Cloud Service is subject to usage limits
based on:

 A maximum number Warehouse Facilities as defined in Your order.

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.
 No additional storage is provided. The Oracle Warehouse Management Automation Cloud
Service uses the storage provided under Your Oracle Warehouse Management Enterprise Cloud
Service.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Additional Test Environment for Warehouse Management Cloud Service –

Test Environment
Part #: B87752

An Oracle Additional Test Environment provides for the hosting and maintenance of an additional Test
Environment, which is a reasonably similar replica of a Production Service Environment. The Additional

Fusion Cloud Service Descriptions v043025 Page 96 of 188

Test Environment is designed for non-production use such as development, training and testing
activities but may not be used for Production operations or stress testing. Certain programs and
optional services may not be able to run in the Additional Test Environment. The maintenance or
upgrade schedule for the Additional Test Environment is the same as the schedule for Your Stage
Service Environment.

Each Additional Test Environment must be contracted for a minimum of 12 months and will
automatically terminate at the end of the Service Period of the associated Oracle Cloud Ordering
Document.

Usage Limits
Your use of the Oracle Additional Test Environment defined above is subject to usage limits based on:

 A maximum number of 250 Authorized Users with no more than 20 concurrent users accessing
the system at any one time

Expansions of Your Oracle Cloud Services beyond Your number of Authorized Users may result in
additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 97 of 188

ORACLE FUSION STUDENT CLOUD SERVICE

Oracle Fusion Student Management Cloud Service – Hosted FTE Student

Part #: B86932

Users of the Oracle Fusion Student Management Cloud Service are authorized to access the following
module:

 Oracle Fusion Campus Community

 Oracle Fusion Student Financials
 Oracle Fusion Student Records
 Oracle Transactional Business Intelligence
 Transparent Data Encryption

As part of the Oracle Fusion Student Management Cloud Service, You are authorized to access the
following modules only for the purposes set forth herein:

 Accounts Receivable to support the creation and management of the student account modeled
as a customer in AR and the corresponding generated financial transactions modeled using core
transactions in AR limited to invoices, credit memos, receipts, payment application, and refunds.
 Payments solely to support the processing of student payments (credit card and AFT) for any
course offered via Oracle Fusion Student Management Cloud Service.

Usage Limits
The Oracle Fusion Student Management Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted FTE Student) as set forth in Your order.
 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment (amongst the modules included in
this Cloud Service) is dedicated as a stage environment for non-production use. Additional
environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Student Aid Eligibility Cloud Service – Student Aid Applicant

Part #: B96220

Users of Oracle Student Aid Eligibility Cloud Service are authorized to access the following module:

 Student Aid Eligibility

Fusion Cloud Service Descriptions v043025 Page 98 of 188

  Product capabilities and their related task queues, administrative, configuration and reporting
functions:
o ISIR Processing
o Document Management
o Professional Judgement
o Student/Parent Self Service (ISIR Only Mode)

Usage Limits
The Oracle Student Aid Eligibility Cloud Service:

 A maximum number of Student Aid Applicants.

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a test environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Student Financial Planning Cloud Service – Student Aid Recipient

Part #: B96221

Users of Oracle Student Financial Planning Cloud Service are authorized to access the following
module:

 Student Financial Planning. Full use of all product capabilities, including Packaging/Awarding,
Disbursing, and Exit Processing.

Usage Limits
The Oracle Student Financial Planning Cloud Service

 A maximum number of Student Aid Recipients

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Additional Test Environment for Student Financial Planning Cloud Service –

Test Environment
Part #: B91435

Fusion Cloud Service Descriptions v043025 Page 99 of 188

An Oracle Additional Test Environment provides for the hosting and maintenance of an additional Test
Environment, which is a reasonably similar replica of Your Production Service Environment for non-
production use such as development, training and testing activities but not for Production operations
or stress testing.

Certain programs and optional services may not be able to run in the Additional Test Environment. The
maintenance or upgrade schedule for the Additional Test Environment is the same as the schedule for
Your Test Service Environment.

Each Additional Test Environment must be contracted for a minimum of 12 months and associated to
a new or existing Oracle Cloud Ordering Document. Additional Test Environments will automatically
terminate at the end of the Service Period.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

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ORACLE ENTERPRISE PERFORMANCE MANAGEMENT (ERPM PILLAR)

Oracle Enterprise Performance Management Standard Cloud Service –

Hosted Named User
Part #: B91073

Users of Oracle Enterprise Performance Management Standard Cloud Service are authorized to access
the following Cloud Service:

 Oracle Enterprise Performance Management Standard Cloud Service

Usage Limits
The Oracle Enterprise Performance Management Standard Cloud Service is subject to usage limits
based on:

 A maximum number of Authorized Users (Hosted Named User).

 This Cloud Service entitles the customer to use any one of the following Business Processes:
o Account Reconciliation: Does not include Transaction Matching. Does not support Task
Manager Integrations.
o Financial Consolidation and Close, including custom consolidations with support for
complex ownership structures and custom calculations. Does not support Task Manager
Integrations, customization of Groovy scripts and Enterprise Journals.
o Narrative Reporting: Does not include Disclosure Management
o Planning includes Module-based applications (Workforce Planning, Capital Expenditure
Planning, Financial Statement Planning, Project Financial Planning) and includes only
one Custom Planning Cube and one Custom Reporting Cube. Includes Scenario
Modeling. Does not include Custom and Free Form applications. Does not allow for the
creation or customization of Groovy Scripts. Does not support Task Manager
Integrations.
 Oracle will provision two environments for this Oracle Cloud Service.
o One environment is dedicated for production use and the second environment is
dedicated as a stage environment for non-production use.
o Subscriptions for additional environments / Business Processes must be additionally
ordered and provisioned with Oracle Additional Application for Oracle Enterprise
Performance Management Standard Cloud Service – Hosted Environment subject to
additional fees.
 Additional subscriptions may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts; however, this Cloud Service does not scan uploaded files for viruses.

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Oracle Additional Application for Oracle Enterprise Performance
Management Standard Cloud Service – Hosted Environment
Part #: B91076

Users of Oracle Additional Application for Oracle Enterprise Performance Management Standard Cloud
Service are authorized to access the following Cloud Service:

 Oracle Additional Application for Oracle Enterprise Performance Management Standard Cloud
Service

Usage Limits
The Oracle Additional Application for Oracle Enterprise Performance Management Standard Cloud
Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named User). as purchased with Oracle
Enterprise Performance Management Standard Cloud Service.
 This Cloud Service entitles the customer to use any one of the following Business Processes.
o Account Reconciliation: Does not include Transaction Matching. Does not support Task
Manager Integrations.
o Financial Consolidation and Close, including custom consolidations with support
for complex ownership structures and custom calculations. Does not support Task
Manager Integrations, customization of Groovy scripts and Enterprise Journals.
o Narrative Reporting: Does not include Disclosure Management
o Planning includes Module-based applications (Workforce Planning, Capital Expenditure
Planning, Financial Statement Planning, Project Financial Planning) and includes only
one Custom Planning Cube and one Custom Reporting Cube. Includes Scenario
Modeling. Does not include Custom and Free Form applications. Does not allow for the
creation or customization of Groovy Scripts. Does not support Task Manager
Integrations.
 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional subscriptions may be purchased subject to additional fees.
 Each Oracle Additional Application for Oracle Enterprise Performance Management Standard
Cloud Service must be associated to a new or existing Oracle Cloud Ordering Document for
Oracle Enterprise Performance Management Standard Cloud Service. Oracle Additional
Application for Oracle Enterprise Performance Management Standard Cloud Service will
automatically terminate at the end of the Service Period.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts; however, this Cloud Service does not scan uploaded files for viruses.

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Oracle Enterprise Performance Management Enterprise Cloud Service –
Hosted Named User
Part #: B91074

Users of Oracle Enterprise Performance Management Enterprise Cloud Service are authorized to access
the following Cloud Service:

 Oracle Enterprise Performance Management Enterprise Cloud Service

Usage Limits
The Oracle Enterprise Performance Management Enterprise Cloud Service is subject to usage limits
based on:

 A maximum number of Authorized Users (Hosted Named User).

 This Cloud Service entitles the customer to use any of the following Business Processes:
o Account Reconciliation, including Transaction Matching and Task Manager Integrations.
o Enterprise Data Management, restricted to 5,000 records (five “Hosted 1,000 Records”).
o Financial Consolidation and Close, including custom consolidations with support for
complex ownership structures and custom calculations. Supports Task Manager
Integrations.
o FreeForm.
o Narrative Reporting, including Disclosure Management.
o Planning includes Module-based applications (Workforce Planning, Capital Expenditure
Planning, Financial Statement Planning, Project Financial Planning, Sales Planning,
Strategic Workforce Planning and Predictive Cash Forecasting) with additional custom
planning and reporting cubes. Also includes Custom and Free Form applications and
Scenario Modeling. Also allows for the creation and customization of Groovy Scripts.
o Profitability and Cost Management.
o Tax Reporting.
 Oracle will provision two environments for this Oracle Cloud Service for use with any one
Business Process above.
o One environment is dedicated for production use and the second environment is
dedicated as a stage environment for non-production use.
o Subscriptions for additional environments / Business Processes must be additionally
ordered and provisioned with Oracle Additional Application for Oracle Enterprise
Performance Management Enterprise Cloud Service – Hosted Environment.
 Additional subscriptions may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts; however, this Cloud Service does not scan uploaded files for viruses.

Fusion Cloud Service Descriptions v043025 Page 103 of 188

Oracle Enterprise Performance Management Enterprise Cloud Service –
Hosted Employee
Part #: B91075

Users of Oracle Enterprise Performance Management Enterprise Cloud Service are authorized to access
the following Cloud Service:

 Oracle Enterprise Performance Management Enterprise Cloud Service

Usage Limits
The Oracle Enterprise Performance Management Enterprise Cloud Service is subject to usage limits
based on:

 A maximum number of Authorized Users (Hosted Employee).

 This Cloud Service entitles the customer to use any of the following Business Processes:
o Account Reconciliation, including Transaction Matching and Task Manager Integrations.
o Enterprise Data Management, no record restriction.
o Financial Consolidation and Close, including custom consolidations with support for
complex ownership structures and custom calculations. Supports Task Manager
Integrations.
o FreeForm.
o Narrative Reporting, including Disclosure Management.
o Planning includes Module-based applications (Workforce Planning, Capital Expenditure
Planning, Financial Statement Planning, Project Financial Planning, Sales Planning,
Strategic Workforce Planning and Predictive Cash Forecasting) with additional custom
planning and reporting cubes. Also includes Custom and Free Form applications and
Scenario Modeling. Also allows for the creation and customization of Groovy Scripts.
o Profitability and Cost Management.
o Tax Reporting.
 Oracle will provision two environments for this Oracle Cloud Service for use with any one
Business Process above.
o One environment is dedicated for production use and the second environment is
dedicated as a stage environment for non-production use.
o Subscriptions for additional environments / Business Processes must be additionally
ordered and provisioned with Oracle Additional Application for Oracle Enterprise
Performance Management Enterprise Cloud Service – Hosted Environment.
 Additional subscriptions may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts; however, this Cloud Service does not scan uploaded files for viruses.

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Oracle Additional Application for Oracle Enterprise Performance
Management Enterprise Cloud Service – Hosted Environment
Part #: B91077

Users of Oracle Additional Application for Oracle Enterprise Performance Management Enterprise
Cloud Service are authorized to access the following Cloud Service:

 Oracle Additional Application for Oracle Enterprise Performance Management Enterprise Cloud
Service

Usage Limits
The Oracle Additional Application for Oracle Enterprise Performance Management Enterprise Cloud
Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named User / Hosted Employee) as

purchased with Oracle Enterprise Performance Management Enterprise Cloud Service.
 This Cloud Service entitles the customer to use any one of the following Business Processes:
o Account Reconciliation, including Transaction Matching and Task Manager Integrations.
o Enterprise Data Management.
 Restricted to five “Hosted 1,000 Records” (not expandable) when this Oracle
Cloud Service is purchased with Oracle Enterprise Performance Management
Enterprise Cloud Service – Hosted Named User
 Unrestricted “Hosted 1,000 Records” when this Oracle Cloud Service is purchased
with Oracle Enterprise Performance Management Enterprise Cloud Service –
Hosted Employee
o Financial Consolidation and Close, including custom consolidations with support for
complex ownership structures and custom calculations. Supports Task Manager
Integrations.
o FreeForm.
o Narrative Reporting, including Disclosure Management.
o Planning includes Module-based applications (Workforce Planning, Capital Expenditure
Planning, Financial Statement Planning, Project Financial Planning, Sales Planning,
Strategic Workforce Planning and Predictive Cash Forecasting) with additional custom
planning and reporting cubes. Also includes Custom and Free Form applications and
Scenario Modeling. Also allows for the creation and customization of Groovy Scripts.
o Profitability and Cost Management.
o Tax Reporting.
 Oracle will provision two environments for this Oracle Cloud Service for use with any one
Business Process above.
o One environment is dedicated for production use and the second environment is
dedicated as a stage environment for non-production use.
o Subscriptions for additional environments / Business Processes of this Oracle Cloud
Service must be additionally ordered and provisioned.
 Each Oracle Additional Application for Oracle Enterprise Performance Management Enterprise
Cloud Service must be associated to a new or existing Oracle Cloud Ordering Document for
Oracle Enterprise Performance Management Enterprise Cloud Service. Oracle Additional

Fusion Cloud Service Descriptions v043025 Page 105 of 188

 Application for Oracle Enterprise Performance Management Enterprise Cloud Service will
automatically terminate at the end of the Service Period.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts; however, this Cloud Service does not scan uploaded files for viruses.

Oracle Enterprise Data Management Cloud Service – Hosted Employee

Part #: B91078

Users of Oracle Enterprise Data Management Cloud Service are authorized to access the following
module or functionality:

 Oracle Enterprise Data Management Cloud Service

Usage Limits
The Enterprise Data Management Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Employee).

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional subscriptions may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts; however, this Cloud Service does not scan uploaded files for viruses.

Oracle Enterprise Data Management Cloud Service – Hosted 1,000 Records

Part #: B91920

Users of the Oracle Enterprise Data Management Cloud Service are authorized to access the following
module:

 Oracle Enterprise Data Management Cloud Service

Usage Limits
The Oracle Enterprise Data Management Cloud Service is subject to usage limits based on:

 A maximum number of Hosted 1,000 Records as defined in Your order.

Fusion Cloud Service Descriptions v043025 Page 106 of 188

  Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.
 The maximum allowable file storage for the Oracle Enterprise Data Management Cloud Service
cannot exceed 150 GB.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts; however, this Cloud Service does not scan uploaded files for viruses.

Oracle Additional Environments for Enterprise Data Management (EDM)

Cloud Service – Test Environment
Part #: B94392

Oracle Additional Environments for Enterprise Data Management (EDM) Cloud Service provides for the
hosting and maintenance of two additional environments, which are a reasonably similar replica of
Your Production Service Environment, for nonproduction use such as development, training and
testing, but not for Production operations or stress testing. In addition, the subscription may be used
for Standby purposes and production use in the event of a service disruption at the Production Service
Environment. The maintenance or update schedule for the Oracle Additional Environments for
Enterprise Data Management (EDM) Cloud Service is the same as the schedule for the associated Oracle
Enterprise Data Management (EDM) Cloud Service environments. Additional licensed options and or
modules that have been purchased for the associated Oracle Enterprise Data Management (EDM)
Cloud Service also apply to Oracle Additional Environments for Oracle Enterprise Data Management
(EDM) Cloud Service. Each Oracle Additional Environments for Oracle Enterprise Data Management
(EDM) Cloud Service must be contracted for a minimum of 12 months and associated to a new or
existing Oracle Cloud Ordering Document for Oracle Enterprise Data Management (EDM) Service.
Oracle Additional Environments for Enterprise Data Management (EDM) Cloud Service will
automatically terminate at the end of the Service Period.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts; however, this Cloud Service does not scan uploaded files for viruses.

Oracle Enterprise Performance Management for United Kingdom

Government Cloud Service – Each
Part #: B88524

This service is available in the United Kingdom only.

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For Oracle Enterprise Performance Management for United Kingdom Government Cloud, Your Content
is hosted within a UK based primary data center. Oracle’s access to Your transactional data stored in
the cloud service will be restricted to UK Nationals who are residing in UK unless You provide prior
written consent.

UK Nationals with access to Your transactional data will also have a minimum of SC Clearance provided
that Oracle has the continued ability to sponsor applications for SC clearance; and/or a central
government department has agreed to sponsor individuals for SC clearance where required by Oracle.
The Oracle Enterprise Performance Management for United Kingdom Government Cloud Service
includes support from a UK Cloud Operations public sector compliance analyst to assist You with Your
initial assessment against the Supplier Assurance Framework and Cloud Security Principles.

Oracle will endeavor to maintain this Cloud Service to meet the requirements of ISO 27001 and the
Cyber Essentials scheme and align with the Cloud Security Principles.

Limitations
The Oracle Enterprise Performance Management for United Kingdom Government Cloud Service does
not scan uploaded files for viruses. Oracle does not offer Disaster Recovery with defined Recovery-
Point Objectives (RPO) and Recovery-Time Objectives (RTO). Rather, Oracle periodically makes
backups of production data for Oracle's sole use to limit data loss and service downtime in the event of
a disaster.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle European Union Restricted Access Cloud Service for Enterprise

Performance Management – Each
Part #: B93432

The Oracle European Union Restricted Access Cloud Service for Enterprise Performance Management
is an optional Oracle Cloud Service for implementation only with Enterprise Performance Management
Cloud Services, including Enterprise Data Management Cloud Services and available only in the
European Union. The Service provides that for Enterprise Performance Management:

 “Your Content” (as defined in the master agreement governing Your order) will reside in data
centers located only in countries that are member states of the European Union (EU).
 Oracle staff who may access Your Content pursuant to the EU Restricted Access Cloud Service
will be EU-based staff.

Limitations
The EU Restricted Access Cloud Service is an add-on Oracle Cloud Service for implementation with the
Enterprise Performance Management Cloud Services, including Enterprise Data Management Cloud

Fusion Cloud Service Descriptions v043025 Page 108 of 188

Services. An order for Oracle European Union Restricted Access Cloud Service for Enterprise
Performance Management must be accompanied by an order (i.e., separate SKU purchase) for the
applicable Oracle Enterprise Performance Management Cloud Service(s). Likewise, once European
Union Restricted Access Cloud Service for Oracle Enterprise Performance Management has been
purchased, any subsequent renewal must also include European Union Restricted Access Cloud Service
for Oracle Enterprise Performance Management.

Any migration of Your Content from pre-existing cloud service instances to Oracle European Union
Restricted Access Cloud Service for Enterprise Performance Management instances or from EU
Restricted Access Cloud Service instances to standard cloud service instances is the sole responsibility
of the customer; the European Union Restricted Access Cloud Service for Oracle Enterprise
Performance Management does not include migration assistance from Oracle.

The Oracle European Union Restricted Access Cloud Service for Enterprise Performance Management
Cloud Service does not scan uploaded files for viruses.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the terms and conditions of the agreement
between You and Oracle, including the applicable Oracle privacy and security policies referenced
therein, available at www.oracle.com/contracts.

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ORACLE LOGISTICS CLOUD SERVICE (ERPM PILLAR)

Oracle Transportation Management Cloud Service – Hosted $M Freight

Under Management
Part #: B91099

Users of Oracle Transportation Management Cloud Service – Hosted $M in Freight Under

Management are authorized to access Oracle Transportation Management Cloud Service – Hosted
$M in Freight Under Management.

Usage Limits
The Oracle Transportation Management Cloud Service – Hosted $M in Freight Under Management is
subject to usage limits based on:

 A maximum amount of freight under management (Hosted $M Freight Under Management).

 Oracle will provision two instances per deployment (production and non-production).
 Additional instances may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Transportation Operational Planning Cloud Service – Hosted $M

Freight Under Management
Part #: B91100

Users of the Oracle Transportation Operational Planning Cloud Service – Hosted $M in Freight Under
Management are authorized to access Oracle Transportation Operational Planning Cloud Service –
Hosted $M in Freight Under Management.

Usage Limits
The Oracle Transportation Operational Planning Cloud Service – Hosted $M in Freight Under
Management is subject to usage limits based on:

 A maximum amount of freight under management (Hosted $M Freight Under Management).

 Oracle will provision two instances for this Oracle Cloud Service (production and non-
production).
 Additional instances may be purchased subject to additional fees.
 No additional storage is provided. The Oracle Transportation Operational Planning Cloud
Service uses the storage provided under Your Oracle Transportation Management Cloud
Service.

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Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fleet Management Cloud Service – Hosted $M Freight Under

Management
Part #: B85238

Users of the Oracle Fleet Management Cloud Service are authorized to access the following module:

 Oracle Fleet Management Cloud Service

Usage Limits
The Oracle Fleet Management Cloud Service is subject to usage limits based on:

 A maximum amount of freight under management (Hosted $M Freight Under Management).

 Oracle will provision two instances for this Oracle Cloud Service (production and non-
production).
 Additional environments may be purchased subject to additional fees.
 No additional storage is provided. The Oracle Fleet Management Cloud Service uses the storage
provided under Your Oracle Transportation Management Cloud Service.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the terms and conditions of the agreement
between You and Oracle, including the applicable Oracle privacy and security policies referenced
therein, available at www.oracle.com/contracts.

Oracle Logistics Network Modeling Cloud Service – Hosted $M Freight Under

Management
Part #: B90903

Users of the Oracle Logistics Network Modeling Cloud Service are authorized to access the following
modules:

 Oracle Logistics Network Modeling Cloud Service

Usage Limits
Your use of the Oracle Logistics Network Modeling Cloud Service is subject to usage limits based on:

 A maximum amount of freight under management (Hosted $M Freight Under Management).

Fusion Cloud Service Descriptions v043025 Page 111 of 188

  Oracle will provision three instances for this Oracle Cloud Service (one production and two
nonproduction).
 Additional instances may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the terms and conditions of the agreement
between You and Oracle, including the applicable Oracle privacy and security policies referenced
therein, available at www.oracle.com/contracts.

Oracle Global Trade Management Cloud Service – Hosted $M in Revenue

Part #: B91101

Users of Oracle Global Trade Management Cloud Service – Hosted $Million in Revenue are authorized
to access the following modules:

 Oracle Global Trade Management Cloud Service

Usage Limits
The Oracle Global Trade Management Cloud Service – Hosted $Million in Revenue is subject to usage
limits based on:

 A maximum amount of revenue (Hosted $M in Application Annual Revenue).

 Oracle will provision two instances for this Oracle Cloud Service (production and non-
production).
 Additional instances may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the terms and conditions of the agreement
between You and Oracle, including the applicable Oracle privacy and security policies referenced
therein, available at www.oracle.com/contracts.

Database Replication Enablement for Oracle Transportation & Global Trade

Management Cloud Service – Each
Part #: B91919

An integration that allows replication of data from the Oracle Transportation Management or Global
Trade Management Cloud Service production and one named test or development database, via the
Golden Gate data replication engine, to populate an Oracle database that exists in the Oracle Cloud, for
the purposes of using as a read-only copy to ultimately populate an external data warehouse.

Usage Limits
The Database Replication Enablement for Oracle Transportation & Global Trade Management Cloud
Service is subject to usage limits based on:

Fusion Cloud Service Descriptions v043025 Page 112 of 188

  Can only be enabled on production and one named other environment: test or dev. It cannot
be moved to other environments.
 The Service may be temporarily disrupted during Disaster Recovery.
 This service provides access to the raw data model (no views). Any changes made to the data
model during upgrades or patching could potentially disrupt any of these integration access
flows.
 Any changes made to the SaaS database hosting OTM may require customer in-house reports
to be updated.
 For the non-production environment, You will be limited to four P2Ts or P2Ds per year. Also,
re-enabling replication after a P2T / P2D could take up to seven days.
 You must already own Golden Gate, Oracle Database, and storage subscriptions for the target
environment.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the terms and conditions of the agreement
between You and Oracle, including the applicable Oracle privacy and security policies referenced
therein, available at www.oracle.com/contracts.

Additional Test Environment for Oracle Transportation Management and

Global Trade Management Cloud Service – Test Environment
Part #: B78958

An Oracle Additional Test Environment provides for the hosting and maintenance of an additional Test
Environment, which is a reasonably similar replica of a Production Service Environment. The Additional
Test Environment is designed for non-production use such as development, training and testing
activities but not for Production operations or stress testing. Certain programs and optional services
may not be able to run in the Additional Test Environment. The maintenance or upgrade schedule for
the Additional Test Environment is the same as the schedule for Your Stage Service Environment.

Each Additional Test Environment must be contracted for a minimum of 12 months and will
automatically terminate at the end of the Service Period of the associated Oracle Cloud Ordering
Document.

Usage Limits
The Oracle Additional Test Environment defined above is subject to usage limits based on:

 A maximum number of 250 Authorized Users with no more than 20 concurrent users accessing
the system at any one time.
 Future expansions of Your Oracle Cloud Services may result in additional fees.

Fusion Cloud Service Descriptions v043025 Page 113 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the terms and conditions of the agreement
between You and Oracle, including the applicable Oracle privacy and security policies referenced
therein, available at www.oracle.com/contracts.

Oracle Transportation and Global Trade Management for United Kingdom

Government Cloud Service – Each
Part #: B95498

This service is available in the United Kingdom only.

For this Oracle Transportation and Global Trade Management for United Kingdom Government Cloud
Service, Your Content is hosted within a UK based data center for both primary and DR. Oracle’s access
to Your transactional data stored in the cloud service will be restricted to UK Nationals who are residing
in UK unless You provide prior written consent. UK Nationals with access to Your transactional data will
also have a minimum of SC Clearance provided that (1) Oracle has the continued ability to sponsor
applications for SC clearance; and/or (2) a central government department has agreed to sponsor
individuals for SC clearance where required by Oracle. if requested to do so. The Oracle Transportation
and Global Trade Management for United Kingdom Government Cloud Service includes support from
a UK Cloud Operations public sector compliance analyst to assist You with Your initial assessment
against the Supplier Assurance Framework and Cloud Security Principles. Oracle will endeavor to
maintain this Cloud Service to meet the requirements of ISO 27001 and the Cyber Essentials scheme
and align with the Cloud Security Principles.

This offering includes the following:

 Oracle Database Vault and Break Glass for Transportation and Global Trade Management Cloud
Service

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Database Vault and Break Glass for Transportation and Global Trade
Management Cloud Service – Each
Part #: B95266

Oracle Database Vault and Break Glass for Transportation and Global Trade Management Cloud Service
consists of the following capabilities:

 Oracle Database Vault

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  Oracle Break Glass

To use this Oracle Database Vault and Break Glass for Transportation and Global Trade Management
Cloud Service, You are required to first purchase and maintain either Oracle Transportation
Management Cloud Service or Oracle Global Trade Management Cloud Service. If the Oracle
Transportation Management Cloud Service or Oracle Global Trade Management Cloud Service lapse or
otherwise end, this Oracle Cloud Service will also automatically end.

Oracle Database Vault

Oracle Database Vault and Break Glass for Transportation and Global Trade Management Cloud Service
consists of the installation and configuration of the following Oracle database security option:

 Oracle Database Vault

Oracle Database Vault is intended to increase the security of Oracle Transportation Management Cloud
Service and Oracle Global Trade Management Cloud Service by protecting application data from being
accessed by privileged database users and controlling sensitive operations by using multi-factor
authorization.

Oracle Break Glass

Oracle Break Glass enables You to restrict and control Oracle's access to Your data stored in the Oracle
Transportation Management Cloud Service and Oracle Global Trade Management Cloud Service
database. By use of Oracle Break Glass, You control access to passwords required for data level access
to the Oracle Transportation Management Cloud Service and Oracle Global Trade Management Cloud
Service database, thereby limiting access by Oracle personnel to Your Content residing within the
Oracle Transportation Management Cloud Service and Oracle Global Trade Management Cloud Service
database. Your passwords are stored in a secured escrow account not generally accessible to Oracle
Personnel who might otherwise have access to Oracle Transportation Management Cloud Service and
Oracle Global Trade Management Cloud Service.

During the Service Period of the Oracle Transportation Management Cloud Service or Oracle Global
Trade Management Cloud Service, Oracle personnel may require access to those Services, including
data layer access to Your Content residing within the Oracle Transportation Management Cloud Service
or Oracle Global Trade Management Cloud Service database, in order to perform service-related
activities, such as maintenance, upgrades, support, and responding to service requests. If Oracle
requires data layer access, Oracle will request approval from You through a workflow involving
approvers both from Oracle and You. You may approve Oracle’s access to the data level access
passwords for a limited time period; the access will be revoked, and passwords changed after the time
period defined by You for such data access. Upon Your request, Oracle will provide You with a report
of such access.

Oracle Database Vault and Break Glass for Transportation and Global Trade Management Cloud Service
also allows You to control the master encryption key of Your Oracle Transportation Management Cloud
Service and Oracle Global Trade Management Cloud Service Transparent Data Encryption (TDE)-
enabled database with the exception of Oracle SaaS at Customer Cloud Service Connected, Oracle SaaS
at Customer Cloud Service Disconnected and Oracle SaaS at Customer Cloud Service in Country. By
use of the Oracle Database Vault and Break Glass for Transportation and Global Trade Management

Fusion Cloud Service Descriptions v043025 Page 115 of 188

Cloud Service, You can generate a qualified master key to replace a system-generated key for the TDE-
enabled database and can revoke or reset it later. Oracle requires use of the TDE master key to operate
the database of the Oracle Transportation Management Cloud Service and Oracle Global Trade
Management Cloud Service, but only retains a copy of the latest key provided by You. If the TDE master
key is revoked or reset by You, the database will shut down and the services dependent on the database
will become inaccessible, and no one, including Oracle, will be able to access encrypted data or perform
any operation that requires access to Your database. You must provide the right version of the TDE
master key to Oracle to restore services and database access or to restore an old backup.

Usage Limits
Oracle Database Vault and Break Glass for Transportation and Global Trade Management Cloud Service
is subject to usage limits as follows:

 Oracle will publish maintenance notifications in the Oracle Cloud Portal – You are required to
check these notifications before performing any action related to managing TDE master keys
to avoid conflicts with scheduled activity.
 No additional storage is provided.

Disclaimers
The Oracle Transportation Management Cloud Service and Oracle Global Trade Management Cloud
Service and related service performance, including but not limited to Target System Availability Level,
scheduled maintenance periods, and service request response times, will be adversely impacted if You
do not provide to Oracle the correct version of Your TDE master key in a timely manner, and in such
case, Oracle is not responsible for such impacts, including any related service level credits. If You
submit a service request to Oracle for support regarding an issue involving data (e.g., loading issues,
duplications, etc.), You will ensure that such service request contains only randomized data and not
any of Your Content.

It is solely Your responsibility to keep the history of the TDE master key for the duration that matches
Oracle Transportation Management Cloud Service’s and Oracle Global Trade Management Cloud
Service’s backup and retention policy. Failure to provide Oracle with the correct TDE master key will
result in data backup being unrecoverable. If the TDE master key is lost, access to the database will no
longer be possible, resulting in a complete loss of data.

Your Oracle Transportation Management Cloud Service and Oracle Global Trade Management Cloud
Service may include additional functionality that does not utilize the Oracle Transportation
Management Cloud Service and Oracle Global Trade Management Cloud Service database, and that
additional functionality is therefore not covered by the Oracle Database Vault and Break Glass for
Transportation and Global Trade Management Cloud Service (which Service enables You to restrict and
control Oracle's access to Your data stored in the Oracle Transportation Management Cloud Service
and Oracle Global Trade Management Cloud Service database). Examples of that additional
functionality are capabilities which interact with Your Oracle Transportation Management Cloud
Service and Oracle Global Trade Management Cloud Service database but are not part of the database,
such as enhanced search. Any of that additional functionality that is not covered by Oracle Database
Vault and Break Glass for Transportation and Global Trade Management Cloud Service is covered
under Oracle’s standard access control and data protection policies. If any functionality or Cloud

Fusion Cloud Service Descriptions v043025 Page 116 of 188

Service is covered by Oracle Database Vault and Break Glass for Transportation and Global Trade
Management Cloud Service, the applicable Service Description will specifically denote that coverage.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the terms and conditions of the agreement
between You and Oracle, including the applicable Oracle privacy and security policies referenced
therein, available at www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 117 of 188

OPTIONAL SERVICES

Oracle Additional Test Environment for Oracle Fusion Cloud Service – Test
Environment
Part #: B84490

An Oracle Additional Test Environment provides for the hosting and maintenance of an additional Test
Environment, which is a reasonably similar replica of Your Production Service Environment for non-
production use such as development, training and testing activities but not for Production operations
or stress testing. Certain programs and optional services may not be able to run in the Additional Test
Environment. The maintenance or upgrade schedule for the Additional Test Environment is the same
as the schedule for Your Stage Service Environment.

Each Additional Test Environment must be contracted for a minimum of 12 months and associated to a
new or existing Oracle Cloud Ordering Document. Additional Test Environments will automatically
terminate at the end of the Service Period.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Break Glass for Fusion Cloud Service – Each

Part #: B85679

Oracle Break Glass for Fusion Cloud Service provides You with additional control and management over
Your Content in the Oracle Fusion Cloud Service.

Features:

 Protects Your content by utilizing Oracle Database Vault features in Your Fusion Cloud Service
Database.
 Data level access to Your Content residing in the Oracle Fusion Cloud Service database is
granted to Oracle only after Your approval and authorization.
 Access, when granted, is temporary and time bound to periods You can configure.
 Access credentials are programmatically reset after each access.
 Detailed reports of all Break Glass access requests and history.
 Bring Your own key to control the encryption key used by the Oracle Fusion Cloud Service
database.
 Full lifecycle management of the Transparent Data Encryption master encryption key (create,
reset, revoke, or restore).

Fusion Cloud Service Descriptions v043025 Page 118 of 188

The Oracle Break Glass for Fusion Cloud Service program documentation provides more details on use,
configuration, and feature/function coverage of the service.

In addition, the Oracle Break Glass for Fusion Cloud Service program documentation includes
important considerations You should review prior to implementing this service, including possible
impacts on related service performance and service level agreements.

Usage Limits
Oracle will publish maintenance notifications in the Oracle Cloud Portal. You must check these
notifications prior to performing any action related to managing Transparent Data Encryption master
keys to avoid conflicts with scheduled activity.

Disclaimers
The Oracle Cloud Services and related service performance, including but not limited to Target System
Availability Level, scheduled maintenance periods, and service request response times, may be
adversely impacted if requested access for Oracle personnel is delayed or denied, and in such case,
Oracle is not responsible for such impacts, including any related service level credits. If You submit a
service request to Oracle for support regarding an issue involving data (e.g., loading issues,
duplications, etc.), You will ensure that such service request contains only randomized data and not
any of Your Content.

The Oracle Fusion Cloud Service and related service performance, including but not limited to Target
System Availability Level, scheduled maintenance periods, and service request response times, will be
adversely impacted if You do not provide to Oracle the correct version of Your TDE master key in a
timely manner, and in such case, Oracle is not responsible for such impacts, including any related
service level credits. If You submit a service request to Oracle for support regarding an issue involving
data (e.g., loading issues, duplications, etc.), You will ensure that such service request contains only
randomized data and not any of Your Content.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Integration Access Cloud Service – Each

Part #: B82730

Approved Users of the Oracle Integration Access Cloud Service are authorized to access the following:

 Near real-time, secured and performant approach for schema level replication and data
extraction solution for data warehousing scenarios from one or more Fusion SaaS pods to a
corresponding Target Database or Data Lake platform.
 Enterprise grade large Cloud customers can build their own comprehensive Data Warehousing
solution to mashup near real-time data from Fusion SaaS Cloud with other on-premises, third-
party and PaaS applications for data warehouse type reporting requirements.

Fusion Cloud Service Descriptions v043025 Page 119 of 188

Usage Limits
The Oracle Integration Access Cloud Service is subject to usage limits based on:

 The service provides a base list of raw schema level entity objects that can be replicated to a
Target database or Data Lake platform. Customer can tailor the entities they are interested in,
from the base list.
 The customer can enable direct access to entities in the Target database or Data Lake platform.
The customer will need to ensure and apply security to these entities accordingly
 Any data model changes via patching or updates in Fusion SaaS could potentially disrupt
solutions that reference these replicated entities.
 The service may get temporarily disrupted during disaster recovery period.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle HIPAA Advanced Security for Fusion SaaS in the Oracle Public Cloud –
Each
Part #: B87365

Oracle HIPAA Advanced Security for Fusion SaaS in the Oracle Public Cloud consists of the installation
and configuration of the following additional Oracle database security options:

 Oracle Database Vault

 Oracle Break Glass

Your obligations:

 You must purchase Oracle Fusion Cloud Services, and maintain those services for the duration
of Oracle HIPAA Advanced Security for Fusion SaaS in the Oracle Public Cloud.
 You are responsible for implementing, enabling and configuring all user entity controls
applicable to Your organization’s HIPAA related requirements, including the following:
o Restrictions on email attachments, and associated required training.
o Limitations in the security model for BI Publisher and associated required training.

Usage Limits
The Oracle HIPAA Advanced Security for Fusion SaaS in the Oracle Public Cloud is subject to the
following usage limits:

 Oracle HIPAA Advanced Security for Fusion SaaS in the Oracle Public Cloud must be purchased
for all environments of Oracle Fusion Cloud Services. Future expansions of the Oracle Fusion

Fusion Cloud Service Descriptions v043025 Page 120 of 188

 Cloud Services may be subject to additional fees for Oracle HIPAA Advanced Security for Fusion
SaaS in the Oracle Public Cloud.
 No additional storage is provided. The Oracle HIPAA Advanced Security for Fusion SaaS in the
Oracle Public Cloud uses the storage provided under Your existing Oracle Fusion Cloud Service.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Load Testing Cloud Service for Fusion – Five Business Flows – Each
Part #: B86074

Oracle Load Testing Cloud Service for Fusion consists of:

 Oracle Load Testing Cloud Service for Fusion Management. This service will load test up to five
business flows to the expected level of concurrency identified by the Customer. Oracle Load
Testing Cloud Service for Fusion is not a stress test of the service.

An Oracle Technical Operations Manager (TOM) will be assigned to You during the Load Testing
project.

Your TOM will provide the following services:

 Preparation and maintenance of a Load Testing project plan that will include historical
performance of the Service, testing plan, definition of Load Tests, timelines and service
outcomes.
 Best practice guidance and support throughout the definition of the Load Tests and the
execution of the Load Tests.
 Preparation of Load Test Strategy including user ramp up, concurrency and transaction run
rates.
 Deployment of test automation scripts.
o This task requires that the target test environment be locked down and remain
unchanged through load test execution.
 Execution of Load Tests per Load Test Strategy and analysis of results in context of customer’s
goals.
o All in scope Business Flows must be load tested at the same time in the same test cycle.
 Identification of recommendations and rerun of Load Tests after the recommendations have
been implemented.
o If no recommendations are needed because the initial Load Test demonstrated
acceptable levels of performance, then a second Load Test cycle iteration will not be
performed.
 Creation of a Load Test report.

Customer responsibilities

Fusion Cloud Service Descriptions v043025 Page 121 of 188

  Identify a point of contact to work with the TOM.
 Identify Business Flows, with valid dataset to support the scripted Load Testing.
 Identify one target test environment that is fully configured to support load testing effort.
o The target test environment will be re-sized to support in scope Business Flows only.

Oracle Load Testing Cloud Service for Fusion is subject to usage limits based on:

 A maximum number of Business Flows Purchased. Additional flows may be purchased subject
to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Additional Load Testing Cloud Service for Fusion – Five Business
Flows – Each
Part #: B86075

Oracle Additional Load Testing Cloud Service for Fusion consists of:

 Oracle Load Testing Cloud Service for Fusion Management

Oracle Load Testing Cloud Service for Fusion is subject to usage limits based on:

 A maximum number of additional Business Flows Purchased

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Additional Storage for Oracle Fusion Cloud Service – Hosted Month
Part #: B84491

Oracle Additional Storage for Oracle Fusion Cloud Service increases storage per month to the
customer's total storage capacity under their Cloud Service contract.

Usage Limits
The Oracle Fusion Additional Storage Cloud Service is subject to usage limits based on:

 The following usage limits apply per Hosted Fusion Month:

Fusion Cloud Service Descriptions v043025 Page 122 of 188

 Licensed Database Storage File Storage Bandwidth
Metric (Records) (MB)

Hosted Month 50,000 1300 N/A

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Enterprise Performance Management for United States Government

Cloud Service – Each
Part #: B82309

The Oracle Enterprise Performance Management for United States Government Cloud Service provides
customers with a software-as-a-service offering targeted to control requirements of the Federal Risk
and Authorization Management Program (FedRAMP).

This Oracle Cloud Service is hosted within U.S. data centers which provide an isolated hosting
environment that aligns to U.S. Federal information security frameworks as defined by FISMA, including
NIST SP 800-37, NIST SP 800-53 and FIPS 199. Physical access requires five layers of security including
biometric hand readers and visual verification by security guards. Oracle does not offer Disaster
Recovery with defined Recovery-Point Objectives (RPO) and Recovery-Time Objectives (RTO). Rather,
Oracle periodically makes backups of production data for Oracle's sole use to limit data loss and service
downtime in the event of a disaster. Oracle Customer support in included with this service and is
provided by Oracle Global Support.

Access to a U.S. Cloud Operations public sector compliance analyst is included with this Cloud Service
to assist customers who seek to complete a FedRAMP authorization. Thereafter, Oracle will work with
customers to maintain the FedRAMP authorization. Oracle may reuse or leverage prior assessment
documentation to meet customer requests. Oracle reserves the right to manage, operate and support
this Oracle Cloud Service in its sole discretion to meet FedRAMP and other requirements.

Limitations
The Oracle Enterprise Performance Management for United States Government Cloud Service is
available only in the United States.

The Oracle Enterprise Performance Management for United State Government Cloud Service does not
scan uploaded files for viruses.

Fusion Cloud Service Descriptions v043025 Page 123 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion for United Kingdom Government Cloud Service – Each

Part #: B87368

This service is available in the United Kingdom only.

For this Oracle Fusion for United Kingdom Government Cloud Service, Your content is hosted within a
UK based data center for both primary and DR.

Oracle’s access to Your transactional data stored in the cloud service will be restricted to UK Nationals
who are residing in UK unless You provide prior written consent. UK Nationals with access to Your
transactional data will also have a minimum of SC Clearance provided that (1) Oracle has the continued
ability to sponsor applications for SC clearance; and/or (2) a central government department has
agreed to sponsor individuals for SC clearance where required by Oracle. if requested to do so.

The Oracle Fusion for United Kingdom Government Cloud Service includes support from a UK Cloud
Operations public sector compliance analyst to assist You with Your initial assessment against the
Supplier Assurance Framework and Cloud Security Principles.

Oracle will endeavor to maintain this Cloud Service to meet the requirements of ISO 27001 and the
Cyber Essentials scheme and align with the Cloud Security Principles.

This offering includes the following:

 Oracle Break Glass for Fusion

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion for United States Government Cloud Service – Each

Part #: B87366

This service is available in the United States only.

The Oracle U.S. Government Cloud Service provides customers with a software-as-a-service offering
targeted to the control requirements of the Federal Risk and Authorization Management Program
(FedRAMP) Moderate baseline.

Fusion Cloud Service Descriptions v043025 Page 124 of 188

The cloud service is hosted within U.S. data centers which provide an isolated hosting environment that
aligns to U.S. Federal information security framework as defined by FISMA including NIST SP 800-37,
NIST SP 800-53, and FIPS 199. Physical access requires five layers of security including biometric hand
readers and visual verification by security guards. Oracle Global Support is included with this offering.
ATO support from an U.S. Cloud Operations public sector compliance analyst is included with this
offering to assist customers who seek to complete the initial FedRAMP Agency ATO process.
Thereafter, Oracle will work with customers to maintain the cloud service in compliance with the
FedRAMP requirements and good practices for managing and structuring FedRAMP authorization
documentation packages. Oracle may, at its discretion, reuse suitable documentation to leverage prior
assessments and FedRAMP authorization results and reserves the right to manage the cloud service as
appropriate to meet FedRAMP requirements.

This offering includes the following:

 Oracle Break Glass for Fusion

The Oracle Cloud Service does not include any customizations. Any customizations will require a
separate order for additional services.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle SaaS for U.S. Government Disconnected – Each

Part #: B93962

This service is available in the United States only (eligibility criteria apply).

The Oracle SaaS for U.S. Government Disconnected – Each service provides You with a software-as-a-
service offering targeted to the compliance requirements of the Federal Risk and Authorization
Management Program (FedRAMP) High baseline, IL5, and additional requirements of U.S. Intelligence
Community per Intelligence Community Directive (ICD) 503.The service is hosted within a Sensitive
Compartmented Information Facility (SCIF) in accordance with Intelligence Community Directive (ICD)
705 requirements. The service is not connected to the Internet or any non-approved networks. The
service is connected to the Your secure networks (SIPRNet or JWICS). The service is operated by TS/SCI
cleared personnel from operational SCIFs.

Oracle will work with You to maintain the service in compliance with the FedRAMP and ICD 503
requirements. Oracle may, at its discretion, reuse suitable documentation to leverage prior
assessments and compliance authorization results and reserves the right to manage the service as
appropriate to meet compliance requirements.

This offering includes the following:

Fusion Cloud Service Descriptions v043025 Page 125 of 188

  Oracle Database Vault
 Oracle Data Masking for Fusion

Limitations
Oracle SaaS for U.S. Government Disconnected – Each is an add-on service for selected Oracle Fusion
Cloud Services. An order for Oracle SaaS for U.S. Government Disconnected – Each must be
accompanied by an order (i.e., separate SKU purchase) for the applicable Oracle Fusion Cloud
Service(s). Subsequent renewals must also include the Oracle SaaS for U.S. Government Disconnected
– Each service.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion for Financial Services Cloud Service – Each

Part #: B87369

This service is available in North America, Europe, and the United Kingdom only.

The Oracle Financial Services (FS) Cloud Service is a Fusion Software-as-a-Service offering designed
to help customers in the financial services industry meet their business, security, and control
requirements.

The Oracle FS Cloud Service is operated from Oracle’s North America, Europe and United Kingdom
Data Center Regions. The Oracle FS Cloud Service is operated only by authorized employees of Oracle
and its affiliates; no third party subcontractors are used in the delivery of the Oracle FS Cloud Service,
except for the storage of encrypted backup tapes.

This offering includes the following:

 Oracle Break Glass

 Data Masking

All customer User access to data within this Oracle Cloud Service is subject to username/password or
Single Sign-On, using identity federation via SAML 2.0 token assertion.

Usage Limits
The Oracle FS Cloud Service is subject to usage limits based on:

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use.

Fusion Cloud Service Descriptions v043025 Page 126 of 188

  No additional storage is provided. The Oracle FS Cloud Service uses the storage provided under
Your existing Fusion Base Cloud Service.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 127 of 188

ORACLE FUSION PERMITTING AND LICENSING

Oracle Fusion Public Sector Community Development Cloud Service – Hosted

Named User
Part #: B90142e Public Sector Community Development Cloud Service have access to the following

The Oracle Fusion Public Sector Community Development Cloud Service provides access to the
following features:

 Oracle Public Sector Community Development containing permit, planning and zoning, code
enforcement, online application and fee payment, inspections, communications, calendars,
analytics and workflow functionality for city or county permits for community development
activity.
 Customer environments provisioned before April 5, 2024: Customers can implement process
definitions, fee schedules and migrate legacy data and records. A full and separate license is
required for functions not associated with Oracle Permitting and Licensing process definitions,
fee schedules, and legacy data migration.
 Customer environments provisioned on or after April 5, 2024: Customers can implement
process definitions and fee schedules. A full and separate license is required for any functions
not associated with Oracle Permitting and Licensing.
 Access to and ability to deploy conversational user interface functionality. Ability to perform
limited configuration and extension to the delivered skills. For example, adding synonyms and
list values to existing entities; configuring supported channels; enabling and disabling skills.
Further configuration and extension require the purchase of Oracle Digital Assistant Platform.
 Transparent Data Encryption.

Usage Limits

 A maximum number of Authorized Users (Hosted Named User) as defined in Your order.
 Oracle will provision two environments of this Oracle Cloud Application. One environment is
dedicated for production use and the second environment is dedicated as a staging
environment for non-production use. Additional environments may be purchased for additional
fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Public Sector Business Licenses Cloud Service – Hosted Named
User
Part #: B92534

Fusion Cloud Service Descriptions v043025 Page 128 of 188

Users of Oracle Fusion Public Sector Business Licenses Cloud Service have access to the following
modules and features:

 Oracle Fusion Public Sector Business Licenses includes functionality designed to allow business
owners or responsible parties to apply online to open and operate their enterprise within a city or
county. Additionally, the software automates the business license amendment and renewal
process.
 Customer environments provisioned before April 5, 2024: Customers can implement process
definitions, fee schedules and migrate legacy data and records. A full and separate license is
required for functions not associated with Oracle Permitting and Licensing process definitions, fee
schedules, and legacy data migration.
 Customer environments provisioned on or after April 5, 2024: Customers can implement process
definitions and fee schedules. A full and separate license is required for any functions not
associated with Oracle Permitting and Licensing.
 Transparent Data Encryption.

Usage Limits
Oracle Fusion Public Sector Business Licenses Cloud Service is subject to usage limits:

 A maximum number of Authorized Users (Hosted Named User) as defined in Your order.
 Oracle will provision two environments of this Oracle Cloud Application. One environment is
dedicated for production use and the second environment is dedicated as a staging
environment for nonproduction use. Additional environments may be purchased for additional
fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Business Licenses for Public Sector Community Development

Cloud Service – Hosted Named User
Part #: B92535

Users of Oracle Fusion Public Sector Business Licenses Cloud Service have access to the following
modules and features:

 Oracle Fusion Public Sector Business Licenses includes functionality designed to allow business
owners or responsible parties to apply online to open and operate their enterprise within a city
or county. Additionally, the software automates the business license amendment and renewal
process.
 Customer environments provisioned before April 5, 2024: Customers can implement process
definitions, fee schedules and migrate legacy data and records. A full and separate license is

Fusion Cloud Service Descriptions v043025 Page 129 of 188

 required for functions not associated with Oracle Permitting and Licensing process definitions,
fee schedules, and legacy data migration.
 Customer environments provisioned on or after April 5, 2024: Customers can implement
process definitions and fee schedules. A full and separate license is required for any functions
not associated with Oracle Permitting and Licensing.
 Transparent Data Encryption.

Usage Limits
Oracle Fusion Public Sector Business Licenses Cloud Service is subject to usage limits:

 A maximum number of Authorized Users (Hosted Named User) as defined in Your order.
 Oracle will provision two environments of this Oracle Cloud Application. One environment is
dedicated for production use and the second environment is dedicated as a staging
environment for nonproduction use. Additional environments may be purchased for additional
fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 130 of 188

ORACLE FUSION SUBSCRIPTION MANAGEMENT

Oracle Fusion Subscription Management Cloud Service – 1,000 Subscriptions

Part #: B90647

Users of the Oracle Fusion Subscription Management Cloud Service are authorized to access the
following modules:

 Subscription Management Administration Console

 Subscription Management Platform
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Subscription Management Cloud Service is subject to usage limits based on:

 A maximum number of Subscriptions as defined in Your order.

 250 Authorized Users (Hosted Named User) for the Oracle Fusion Subscription Management
Administration Console. Additional Users may be provisioned upon request subject to approval.
 Subscription Management was measured as capable of handling 1,000,000 billing lines moved
to Oracle Fusion Accounts Receivable with an elapsed time of 15 minutes. The timings were
taken in a controlled internal environment using a single database host with 32 CPUs and 96 GB
RAM. Measurements in a customer environment may vary based on solution configuration,
sizing of the hosted environment and network latency.
 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for Production use, a second environment is dedicated as a stage environment for
non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Subscription Management Cloud Service – 1,000 in ARR

Part #: B90648

Users of the Oracle Fusion Subscription Management Cloud Service are authorized to access the
following modules:

 Subscription Management Administration Console

 Subscription Management Platform
 Transparent Data Encryption

Fusion Cloud Service Descriptions v043025 Page 131 of 188

Usage Limits
The Oracle Fusion Subscription Management Cloud Service is subject to usage limits based on:

 A maximum amount of ARR as defined in Your order.

 250 Authorized Users (Hosted Named User) for the Oracle Fusion Subscription Management
Administration Console. Additional Users may be provisioned upon request subject to approval.
 Subscription Management was measured as capable of handling 1,000,000 billing lines moved
to Oracle Fusion Accounts Receivable with an elapsed time of 15 minutes. The timings were
taken in a controlled internal environment using a single database host with 32 CPUs and 96 GB
RAM. Measurements in a customer environment may vary based on solution configuration,
sizing of the hosted environment and network latency.
 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for Production use, a second environment is dedicated as a stage environment for
non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 132 of 188

ORACLE FUSION EMPLOYEE METRICS

Oracle Fusion Enterprise Resource Planning Cloud Service – Hosted

Employee
Part #: B91084

Users of the Oracle Fusion Enterprise Resource Planning Cloud Service – Hosted Employee are
authorized to access Oracle Fusion Enterprise Resource Planning Cloud Service – Hosted Employee.

The service includes:

 Financials Cloud Service

 Fusion Financial Reports Center Cloud Service
 Advanced Collections Cloud Service
 Revenue Management Cloud Service
 Grants Management Cloud Service
 Project Contract Billing Cloud Service
 Project Financials Cloud Service
 Project Management Cloud Service
 Automated Invoice Processing (requires B86841 Oracle Fusion Document Recognition Cloud
Service – Hosted Employee)
 Joint Venture Management
 Lease Accounting
 Expenses
 Bill Management
 Project Resource Management
 Task Management
 Time and Labor for Projects
 Fusion Transactional Business Intelligence Cloud Service
 Transparent Data Encryption
 Access to and ability to deploy conversational user interface functionality. Ability to perform
limited configuration and extension to the delivered skills. For example, adding synonyms and
list values to existing entities; configuring supported channels; enabling and disabling skills.
Further configuration and extension require the purchase of Oracle Digital Assistant Platform.

Usage Limits
The Oracle Fusion Enterprise Resource Planning Cloud Service – Hosted Employee is subject to usage
limits based on:

 A maximum number of Authorized Users (Hosted Employee).

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Fusion Cloud Service Descriptions v043025 Page 133 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Risk Management Cloud Service – Hosted Employee

Part #: B91085

Users of Oracle Fusion Risk Management Cloud Service – Hosted Employee are authorized to access
Oracle Fusion Risk Management Cloud Service – Hosted Employee.

The service includes:

 Transparent Data Encryption

Usage Limits
The Oracle Fusion Risk Management Cloud Service – Hosted Employee is subject to usage limits based
on:

 A maximum number of Authorized Users (Hosted Employee).

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Procurement Cloud Service – Hosted Employee

Part #: B91086

Users of Oracle Fusion Procurement Cloud Service – Hosted Employee are authorized to access Oracle
Fusion Procurement Cloud Service – Hosted Employee.

The service includes:

 Fusion Purchasing Cloud Service

 Fusion Procurement Contracts Cloud Service
 Fusion Sourcing Cloud Service
 Fusion Supplier Portal Cloud Service
 Fusion Supplier Qualification Management Cloud Service
 Fusion Transactional Business Intelligence Cloud Service

Fusion Cloud Service Descriptions v043025 Page 134 of 188

  Transparent Data Encryption

Usage Limits
The Oracle Fusion Procurement Cloud Service – Hosted Employee is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Employee).

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Financial Reporting Compliance Cloud Service – Hosted

Employee
Part #: B86837

Users of the Oracle Fusion Financial Reporting Compliance Cloud Service – Hosted Employee are
authorized to access the following module:

 Fusion Financial Reporting Compliance – Hosted Employee

 Transparent Data Encryption

Usage Limits
The Oracle Fusion Financial Reporting Compliance Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Employee).

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Document Recognition Cloud Service – Hosted Employee

Part #: B86841

This service is formerly known as Oracle Fusion WebCenter Forms Recognition Cloud Service – Hosted
Employee.

Fusion Cloud Service Descriptions v043025 Page 135 of 188

Oracle Fusion Document Recognition Cloud Service – Hosted Employee includes:

 Document creation using document recognition technology appropriate to Your Fusion Cloud
environment for:
o Payables Invoices
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Document Recognition Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Employee) as defined in Your order.

 Oracle will provision two environments for this Oracle Cloud Enterprise service. One
environment is dedicated for production use and the second environment is dedicated as a
stage environment for non-production use. Additional environments may be purchased subject
to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Order Management Cloud Service – Hosted Employee

Part #: B93430

Users of Oracle Fusion Order Management Cloud Service – Hosted Employee are authorized to access
Oracle Fusion Order Management Cloud Service – Hosted Employee.

The service includes:

 Order Management Cloud Service

 Global Order Promising Cloud Service
 Pricing Cloud Service
 Configurator Cloud Service
 Enterprise Contracts Cloud Service
 Channel Revenue Cloud Service
 Transactional Business Intelligence Cloud Service
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Order Management Cloud Service – Hosted Employee is subject to usage limits
based on:

 A maximum number of Authorized Users (Hosted Employee).

 A maximum number of 200 Order Lines per Hosted Employee.

Fusion Cloud Service Descriptions v043025 Page 136 of 188

  Enterprise Contracts usage is limited solely to implement and process Order Management
Cloud Service Sales Agreements functionality.
 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Product Management Cloud Service – Hosted Employee

Part #: B91063

Users of the Oracle Fusion Product Management Cloud Service – Hosted Employee are authorized to
access Oracle Fusion Product Management Cloud Service – Hosted Employee

 Fusion Innovation Management Cloud Service

 Fusion Product Development Cloud Service
 Fusion Product Hub Cloud Service
 Fusion Product Hub Portal Cloud Service
 Fusion Quality Management Cloud Service
 Fusion Configurator Modeling Cloud Service
 Fusion Supplier Portal Cloud Service
 Fusion Transactional Business Intelligence Cloud Service
 Transparent Data Encryption

Usage Limits
The Oracle Fusion Product Management Cloud Service – Hosted Employee User is subject to usage
limits based on:

 A maximum number of Authorized Users (Hosted Employee).

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Supply Chain Planning Suite – Hosted Employee

Part #: B91065

Fusion Cloud Service Descriptions v043025 Page 137 of 188

Users of Oracle Fusion Supply Chain Planning Suite are authorized to access the following modules:

 Oracle Supply Planning

 Oracle Demand Management
 Oracle Fusion Sales and Operational Planning
 Oracle Fusion Supply Chain Collaboration
 Oracle Transactional Business Intelligence
 Transparent Data Encryption

Usage Limits
Oracle Fusion Supply Chain Planning Suite is subject to usage limits based on:

 A maximum number of Hosted Employee as set forth in Your order.

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion Supply Chain Execution Cloud Service – Hosted Employee

Part #: B91064

Users of the Oracle Fusion Supply Chain Execution Cloud Service – Hosted Employee are authorized to
access to Oracle Fusion Supply Chain Execution Cloud Service – Hosted Employee.

The service includes:

 Manufacturing Cloud Service

 Maintenance Cloud Service
 Inventory Management Cloud Service
 Transactional Business Intelligence Cloud Service
 Transparent Data Encryption

Usage Limits
Your use of the Oracle Fusion Supply Chain Execution Cloud Service – Hosted Employee is subject to
usage limits based on:

 A maximum number of Authorized Users (Hosted Employee).

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.

Fusion Cloud Service Descriptions v043025 Page 138 of 188

  For the avoidance of doubt, this service does not include CX Helpdesk.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Warehouse Management Enterprise Cloud Service – Hosted Employee

Part #: B91088

Users of the Oracle Warehouse Management Enterprise Cloud Service are authorized to access the
following modules:

 Oracle Warehouse Management Enterprise Cloud Service

 Oracle Warehouse Management Business Intelligence Cloud Service

Usage Limits
Your use of the Oracle Warehouse Management Enterprise Cloud Service is subject to usage limits
based on:

 A maximum number of Hosted Employees as defined in Your order.

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.
 The following usage limits apply regarding the use of web reports:

Number of Hosted Named Maximum Number of

Users Simultaneous Web Reports

1 – 2,500 5

2,501 – 5,000 10

5,001 – 7,500 15

7,501 and higher 20

You are responsible for managing and enforcing their end-user devices security controls, so that
antivirus checks are performed on data or files before importing them or uploading data into the
Services environment(s) or downloading it from the Services environment(s).

Fusion Cloud Service Descriptions v043025 Page 139 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Warehouse Workforce Management Cloud Service – Hosted Employee

Part #: B91089

Users of the Oracle Warehouse Workforce Management Cloud Service are authorized to access the
following modules:

 Oracle Warehouse Workforce Management Cloud Service

Usage Limits
Your use of the Oracle Warehouse Workforce Management Cloud Service is subject to usage limits
based on:

 A maximum number of Hosted Employees as defined in Your order.

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.
 No additional storage is provided. The Oracle Warehouse Workforce Management Cloud
Service uses the storage provided under Your Oracle Warehouse Management Enterprise
Edition Cloud Service.

Customers are responsible for managing and enforcing their end-user devices security controls, so that
antivirus checks are performed on data or files before importing them or uploading data into the
Services environment(s) or downloading it from the Services environment(s).

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Database Vault and Break Glass for Warehouse Management

Enterprise Cloud Service – Each
Part #: B108220

Oracle Database Vault and Break Glass for Warehouse Management Enterprise Cloud Service consists
of the following capabilities:

 Oracle Database Vault

 Oracle Break Glass

Fusion Cloud Service Descriptions v043025 Page 140 of 188

To use this Oracle Database Vault and Break Glass for Warehouse Management Enterprise Cloud
Service, You are required to first purchase and maintain Oracle Warehouse Management Cloud
Enterprise Service. If the Oracle Warehouse Management Enterprise Cloud Service lapses or otherwise
ends, this Oracle Cloud Service will also automatically end. Oracle Database Vault and Break Glass for
Warehouse Management Enterprise Cloud Service consists of the installation and configuration of the
following Oracle database security option:

Oracle Database Vault

Oracle Database Vault is intended to increase the security of Oracle Warehouse Management Cloud
Enterprise Service by protecting application data from being accessed by privileged database users and
controlling sensitive operations by using multi-factor authorization.

Oracle Break Glass

Oracle Break Glass enables You to restrict and control Oracle's access to Your data stored in the Oracle
Warehouse Management Cloud Enterprise Service database. By use of Oracle Break Glass, You control
access to passwords required for data level access to the Oracle Warehouse Management Cloud
Enterprise Service database, thereby limiting access by Oracle personnel to Your Content residing
within the Oracle Warehouse Management Cloud Enterprise Service database. Your passwords are
stored in a secured escrow account not generally accessible to Oracle Personnel who might otherwise
have access to Oracle Warehouse Management Cloud Enterprise Service.

During the Service Period of the Oracle Warehouse Management Cloud Enterprise Service, Oracle
personnel may require access to those Services, including data layer access to Your Content residing
within the Oracle Warehouse Management Cloud Enterprise Service database, in order to perform
service-related activities, such as maintenance, upgrades, support, and responding to service requests.
If Oracle requires data layer access, Oracle will request approval from You through a workflow involving
approvers both from Oracle and You. You may approve Oracle’s access to the data level access
passwords for a limited time period; the access will be revoked, and passwords changed after the time
period defined by You for such data access. Upon Your request, Oracle will provide You with a report
of such access.

Oracle Database Vault and Break Glass for Warehouse Management Enterprise Cloud Service also
allows You to control the master encryption key of Your Oracle Warehouse Management Cloud
Enterprise Service Transparent Data Encryption (TDE)- enabled database with the exception of Oracle
SaaS at Customer Cloud Service Connected, Oracle SaaS at Customer Cloud Service Disconnected and
Oracle SaaS at Customer Cloud Service in Country. By use of the Oracle Database Vault and Break Glass
for Warehouse Management Enterprise Cloud Service, You can generate a qualified master key to
replace a system-generated key for the TDE-enabled database and can revoke or reset it later. Oracle
requires use of the TDE master key to operate the database of the Oracle Warehouse Management
Cloud Enterprise Service, but only retains a copy of the latest key provided by You. If the TDE master
key is revoked or reset by You, the database will shut down and the services dependent on the database
will become inaccessible, and no one, including Oracle, will be able to access encrypted data or perform
any operation that requires access to Your database. You must provide the right version of the TDE
master key to Oracle to restore services and database access or to restore an old backup.

Fusion Cloud Service Descriptions v043025 Page 141 of 188

Usage Limits
Oracle Database Vault and Break Glass for Warehouse Management Enterprise Cloud Service is subject
to usage limits as follows:

 Oracle will publish maintenance notifications in the Oracle Cloud Portal. You are required to
check these notifications before performing any action related to managing TDE master keys
to avoid conflicts with scheduled activity.
 No additional storage is provided.

Disclaimers
The Oracle Warehouse Management Enterprise Cloud Service and related service performance,
including but not limited to Target System Availability Level, scheduled maintenance periods, and
service request response times, will be adversely impacted if You do not provide to Oracle the correct
version of Your TDE master key in a timely manner, and in such case, Oracle is not responsible for such
impacts, including any related service level credits. If You submit a service request to Oracle for support
regarding an issue involving data (e.g., loading issues, duplications, etc.), You will ensure that such
service request contains only randomized data and not any of Your Content.
It is solely Your responsibility to keep the history of the TDE master key for the duration that matches
Oracle Warehouse Management Enterprise Cloud Service’s backup and retention policy. Failure to
provide Oracle with the correct TDE master key will result in data backup being unrecoverable. If the
TDE master key is lost, access to the database will no longer be possible, resulting in a complete loss of
data.

Your Oracle Warehouse Management Enterprise Cloud Service may include additional functionality
that does not utilize the Oracle Warehouse Management Enterprise Cloud Service database, and that
additional functionality is therefore not covered by the Oracle Database Vault and Break Glass for
Warehouse Management Enterprise Cloud Service (which Service enables You to restrict and control
Oracle's access to Your data stored in the Warehouse Management Enterprise Cloud Service database).
Examples of that additional functionality are capabilities which interact with Your Oracle Warehouse
Management Enterprise Cloud Service database but are not part of the database, such as enhanced
search. Any of that additional functionality that is not covered by Oracle Database Vault and Break Glass
for Warehouse Management Enterprise Cloud Service is covered under Oracle’s standard access
control and data protection policies. If any functionality or Cloud Service is covered by Oracle Database
Vault and Break Glass for Warehouse Management Enterprise Cloud Service, the applicable Service
Description will specifically denote that coverage.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 142 of 188

ORACLE COMMERCE CLOUD (CX PILLAR)

Oracle Commerce Standard Cloud Service – 1,000 Page Views

Part #: B87812

Users of Oracle Commerce Standard Edition Cloud Service are authorized to access the following
modules and features:

 Commerce Standard Cloud Service

 Oracle Commerce Agent Console Cloud Service (includes ten Hosted Named Users)

Usage Limits

 A maximum number of Oracle Commerce Agent Console Cloud Service Authorized Users
(Hosted Named User) as defined in Your order. Oracle Commerce Standard includes ten
Authorized Users (Hosted Named User) for the Oracle Commerce Agent Console Cloud Service.
 A maximum number of Page Views as defined in Your order.
 A maximum amount of file storage as defined in Your order. Oracle Commerce Standard Edition
includes 150 GB of file storage per instance across all environments.
 A maximum number of Oracle Commerce External API Access Requests as defined in Your
order.
o Oracle Commerce Standard Edition includes 12,000,000 Requests for the Oracle
Commerce External API Access Cloud Service.
Requests to Oracle Commerce External API Access Cloud Service Admin REST endpoints
(endpoints classified as “Admin” in the Oracle Commerce Cloud Service Product
Documentation) are intended to support back-office administrative activities. Requests
to Admin REST endpoints made in direct support of shopper flows are prohibited.
Examples of prohibited requests include requests to Admin endpoints from any
storefront application (including the Commerce Cloud Service Storefront) and requests
to Admin REST endpoints from any mobile application.
o Requests to Admin REST endpoints are subject to a maximum rate of 50,000 requests
per hour. Requests to Admin REST endpoints made in excess of this rate may adversely
impact the performance, stability or availability of the service.
 Oracle will provision three environments for this Oracle Cloud Service. One environment is
dedicated for production use, a second environment is dedicated as a stage environment for
non-production use and a third environment is dedicated as a development environment for
non-production use. Additional environments may be purchased subject to additional fees.
 Peak Capacity Limit. This Oracle Cloud Service is subject to peak capacity limits. Any use of this
Oracle Cloud Service that exceed the limits set forth in the table below may adversely impact
the performance, stability or availability of the service. Any impact or outage associated with
excess use will not constitute “Unplanned Downtime” as described in the applicable Oracle
Hosting and Delivery Policies and will not affect Service Level Objective calculations.

Fusion Cloud Service Descriptions v043025 Page 143 of 188

 Quantity of Page Views Set Forth in Peak Capacity Limit
the Order (in Thousands) (Page Views Per Hour)

10,000 or less 27,000

10,001 – 49,999 55,000

50,000 – 99,999 140,000

100,000 – 199,999 280,000

200,000 – 299,999 560,000

300,000 – 399,999 840,000

400,000 – 499,999 1,100,000

500,000 – 599,999 1,400,000

600,000 – 699,999 1,700,000

700,000 – 799,999 2,000,000

800,000 – 899,999 2,200,000

900,000 – 999,999 2,500,000

1,000,000, – 1,099,999 2,800,000

1,100,000 – 1,199,999 3,000,000

1,200,000– 1,299,999 3,300,000

1,300,000 – 1,399,999 3,600,000

1,400,000 – 1,499,999 3,800,000

1,500,000 – 1,599,999 4,100,000

1,600,000 – 1,699,999 4,400,000

1,700,000 – 1,799,999 4,700,000

1,800,000 – 1,899,999 4,900,000

Fusion Cloud Service Descriptions v043025 Page 144 of 188

 1,900,000 – 1,999,999 5,200,000

2,000,000 or higher 5,500,000

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Commerce Premium Edition Cloud Service – 1,000 Page Views

Part #: B90482

Users of Oracle Commerce Premium Edition Cloud Service are authorized to access the following
modules and features:

 Commerce Premium Edition Cloud Service

 Oracle Commerce Agent Console Cloud Service (includes ten Hosted Named Users)
 B2B

Usage Limits

 A maximum number of Oracle Commerce Agent Console Cloud Service Authorized Users
(Hosted Named User) as defined in Your order. Oracle Commerce Premium Edition includes ten
Authorized Users (Hosted Named User) for the Oracle Commerce Agent Console Cloud Service.
 A maximum number of Page Views as defined in Your order.
 A maximum amount of file storage as defined in Your order. Oracle Commerce Premium
Edition includes 150 GB of file storage per instance across all environments.
 A maximum number of Oracle Commerce External API Access Requests as defined in Your
order.
o Oracle Commerce Standard Edition includes 12,000,000 Requests for the Oracle
Commerce External API Access Cloud Service.
o Requests to Oracle Commerce External API Access Cloud Service Admin REST endpoints
(endpoints classified as “Admin” in the Oracle Commerce Cloud Service Product
Documentation) are intended to support back-office administrative activities. Requests
to Admin REST endpoints made in direct support of shopper flows are prohibited.
Examples of prohibited requests include requests to Admin endpoints from any
storefront application (including the Commerce Cloud Service Storefront) and requests
to Admin REST endpoints from any mobile application.
o Requests to Admin REST endpoints are subject to a maximum rate of 50,000 requests
per hour. Requests to Admin REST endpoints made in excess of this rate may adversely
impact the performance, stability or availability of the service.
 Oracle will provision three environments for this Oracle Cloud Service. One environment is
dedicated for production use, a second environment is dedicated as a stage environment for

Fusion Cloud Service Descriptions v043025 Page 145 of 188

 non-production use and a third environment is dedicated as a development environment for
non-production use. Additional environments may be purchased subject to additional fees.
 Peak Capacity Limit. This Oracle Cloud Service is subject to peak capacity limits. Any use of this
Oracle Cloud Service that exceed the limits set forth in the table below may adversely impact the
performance, stability or availability of the service. Any impact or outage associated with excess
use will not constitute “Unplanned Downtime” as described in the applicable Oracle Hosting and
Delivery Policies and will not affect Service Level Objective calculations.

Quantity of Page Views Set Forth in Peak Capacity Limit

the Order (in Thousands) (Page Views Per Hour)

10,000 or less 27,000

10,001 – 49,999 55,000

50,000 – 99,999 140,000

100,000 – 199,999 280,000

200,000 – 299,999 560,000

300,000 – 399,999 840,000

400,000 – 499,999 1,100,000

500,000 – 599,999 1,400,000

600,000 – 699,999 1,700,000

700,000 – 799,999 2,000,000

800,000 – 899,999 2,200,000

900,000 – 999,999 2,500,000

1,000,000, – 1,099,999 2,800,000

1,100,000 – 1,199,999 3,000,000

1,200,000– 1,299,999 3,300,000

1,300,000 – 1,399,999 3,600,000

1,400,000 – 1,499,999 3,800,000

1,500,000 – 1,599,999 4,100,000

1,600,000 – 1,699,999 4,400,000

1,700,000 – 1,799,999 4,700,000

Fusion Cloud Service Descriptions v043025 Page 146 of 188

 1,800,000 – 1,899,999 4,900,000

1,900,000 – 1,999,999 5,200,000

2,000,000 or higher 5,500,000

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Commerce Premium Edition Cloud Service – Order

Part #: B94601

Users of Oracle Commerce Premium Edition Cloud Service are authorized to access the following
modules and features:

 Commerce Premium Edition Cloud Service

 Oracle Commerce Agent Console Cloud Service (includes ten Hosted Named Users)
 B2B

Usage Limits

 A maximum number of Oracle Commerce Agent Console Cloud Service Authorized Users
(Hosted Named User) as defined in Your order. Oracle Commerce Premium Edition includes ten
Authorized Users (Hosted Named User) for the Oracle Commerce Agent Console Cloud Service.
 A maximum number of Commerce Orders as defined in Your order.
 A maximum amount of file storage as defined in Your order. Oracle Commerce premium
Edition includes 150 GB of file storage per instance across all environments.
 A maximum number of Oracle Commerce External API Access Requests as defined in Your
order.
o Oracle Commerce Premium Edition includes 12,000,000 Requests for the Oracle
Commerce External API Access Cloud Service.
o Requests to Oracle Commerce External API Access Cloud Service Admin REST endpoints
(endpoints classified as “Admin” in the Oracle Commerce Cloud Service Product
Documentation) are intended to support back-office administrative activities. Requests
to Admin REST endpoints made in direct support of shopper flows are prohibited.
Examples of prohibited requests include requests to Admin endpoints from any
storefront application (including the Commerce Cloud Service Storefront) and requests
to Admin REST endpoints from any mobile application.
o Requests to Admin REST endpoints are subject to a maximum rate of 50,000 requests
per hour. Requests to Admin REST endpoints made in excess of this rate may adversely
impact the performance, stability or availability of the service.

Fusion Cloud Service Descriptions v043025 Page 147 of 188

  Oracle will provision three environments for this Oracle Cloud Service. One environment is
dedicated for production use, a second environment is dedicated as a stage environment for
non-production use and a third environment is dedicated as a development environment for
non-production use. Additional environments may be purchased subject to additional fees.
 Peak Capacity Limit. This Oracle Cloud Service is subject to peak capacity limits. Any use of this
Oracle Cloud Service that exceed the limits set forth in the table below may adversely impact the
performance, stability or availability of the service. Any impact or outage associated with excess
use will not constitute “Unplanned Downtime” as described in the applicable Oracle Hosting and
Delivery Policies and will not affect Service Level Objective calculations.

Quantity of Orders as Described in the Peak Capacity Limit

Order Document (Page Views Per Hour)

1 – 49,999 27,000

50,000 – 249,999 55,000

100,000 – 499,999 140,000

500,000 – 999,999 280,000

1,00,000 – 1,499.999 560,000

1,500,000 – 1,999,999 840,000

2,000,000 – 2,499,999 1,100,000

2,500,000 – 2,999,999 1,400,000

3,000,000 – 3,499,999 1,700,000

3,500,000 – 3,999,999 2,000,000

4,000,000 – 4,499,999 2,200,000

4,500,000 – 4,999,999 2,500,000

5,000,000 – 5,499,999 2,800,000

5,500,000 – 5,999,999 3,000,000

6,000,000 – 6,499,999 3,300,000

6,500,000 – 6,999,999 3,600,000

7,000,000 – 7,499,999 3,800,000

7, 500,000 – 7,999,999 4,100,000

8,000,000 – 8,499,999 4,400,000

Fusion Cloud Service Descriptions v043025 Page 148 of 188

 8,500,000 – 8,999,999 4,700,000

9,000,000 – 9,499,999 5,000,000

9,500,000 – 9,999,999 5,300,000

10,000,000 or more 5,600,000

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Commerce Agent Console Cloud Service – Additional User – Hosted

Named User
Part #: B82520

Users of Oracle Commerce Cloud Agent Console Cloud Service are authorized to access the following
modules and features:

 Commerce Agent Console Cloud Service

You are required to purchase and maintain the Oracle Commerce Cloud Standard Edition Cloud Service
for the duration of this Oracle Cloud Service.

Usage Limits
The Oracle Commerce Agent Console Cloud Service is subject to usage limits as follows:

 A maximum number of Authorized Users (Hosted Named User) as defined in Your order.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Commerce External API Access Cloud Service – 1,000 Requests

Part #: B82521

Users of Oracle Commerce External API Access Cloud Service are authorized to access the following
modules and features:

 Oracle Commerce External API Access Cloud Service

Fusion Cloud Service Descriptions v043025 Page 149 of 188

You are required to purchase and maintain the Oracle Commerce Cloud Standard Edition Cloud Service
for the duration of this Oracle Cloud Service.

Usage Limits
The Oracle Commerce External API Access Cloud Service is subject to usage limits as follows:

 A maximum number of 1,000 Requests as defined in Your order.

 Oracle will provision two environments for this Oracle Cloud Service. One environment is
dedicated for production use and the second environment is dedicated as a stage environment
for non-production use. Additional environments may be purchased subject to additional fees.
 Peak Capacity Limit. This Oracle Cloud Service is subject to peak capacity limits. Any use of this
Oracle Cloud Service that exceed the limits set forth in the table below may adversely impact the
performance, stability or availability of the service. Any impact or outage associated with excess
use will not constitute “Unplanned Downtime” as described in the applicable Oracle Hosting and
Delivery Policies and will not affect Service Level Objective calculations.

Quantity of Requests Set Forth in the Peak Capacity Limit

Order (in Millions) (Requests Per Hour)

10 27,000

20 55,000

50 140,000

100 280,000

200 560,000

300 840,000

400,000 – 499,999 1,100,000

500,000 – 599,999 1,400,000

600,000 – 699,999 1,700,000

700,000 – 799,999 2,000,000

800,000 – 899,999 2,200,000

900,000 – 999,999 2,500,000

1,000,000, – 1,099,999 2,800,000

1,100,000 – 1,199,999 3,000,000

1,200,000– 1,299,999 3,300,000

1,300,000 – 1,399,999 3,600,000

Fusion Cloud Service Descriptions v043025 Page 150 of 188

 1,400,000 – 1,499,999 3,800,000

1,500,000 – 1,599,999 4,100,000

1,600,000 – 1,699,999 4,400,000

1,700,000 – 1,799,999 4,700,000

1,800,000 – 1,899,999 4,900,000

1,900,000 – 1,999,999 5,200,000

2,000,000 or higher 5,500,000

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Additional Test Environment for Commerce Cloud Service – Test

Environment
Part #: B85346

An Oracle Additional Test Environment provides for the hosting and maintenance of an additional Test
Environment, which is a reasonably similar replica of Your Production Service Environment for non-
production use such as development, training and testing activities but not for Production operations
or stress testing. Certain programs and optional services may not be able to run in the Additional Test
Environment. The maintenance or upgrade schedule for the Additional Test Environment is the same
as the schedule for Your Stage Service Environment.

Each Additional Test Environment must be contracted for a minimum of 12 months and associated to a
new or existing Oracle Cloud Ordering Document. Additional Test Environments will automatically
terminate at the end of the Service Period.

Usage Limits
The Oracle Additional Test Environment for Oracle Fusion Cloud Services defined above are subject
to usage limits based on:

 A maximum number of two hundred and fifty (250) Authorized Users with no more than 20
concurrent users accessing the system at any one time.
 Future expansions of Your Oracle Cloud Services may be subject to additional fees.

Service Level Targets

The Target System Availability Level for this service is set forth below. The measurement period is
0400 ET to 0000 ET, seven days a week:

Fusion Cloud Service Descriptions v043025 Page 151 of 188

  Target System Availability 99.9%

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 152 of 188

OTHER ORACLE SERVICES

Oracle PCI Compliance Cloud Service – Each

Part #: B93112

The Oracle PCI Compliance Cloud Service provides payment functionality by utilizing supported
payment gateways for credit card tokenization, details of which can be found in the program
documentation.

Oracle is certified as a Level 1 Payment Card Industry Service Provider for the Oracle Fusion Cloud
Service.

Credit card payment processing and tokenization is centralized within the Fusion Payments module of
the Oracle Fusion Cloud Service.

For the duration of the Service Term, all services that utilize the Fusion Payments module for credit
card processing within the Oracle Fusion Cloud Service as made available by Oracle, will remain
compliant with the then current version of the PCI DSS standards.

All card holder data shall only flow between Your end-user’s browser and the supported gateways. The
Oracle PCI Compliance Cloud Service only receives PAN truncated to the last four digits and tokenized
cardholder data from the supported payment gateways.

Oracle is not responsible for any data, code, files information, images, video or other content that You
input into the Oracle Fusion Cloud Service or for any aspect of Your online operation that is outside
the Oracle Fusion Cloud Service environment. You acknowledge and understand that, in using
the Oracle Fusion Cloud Service, You have the ability to introduce security risks and are responsible for
maintaining PCI DSS complaint processes and controls to manage such risks.

Your Obligations

 You are responsible for the agreements with supported payment gateways. The Oracle Fusion
Cloud Service only provides the integration that facilitates the credit card tokenization and
payment processing with supported payment gateways.
 You must never send credit card numbers that aren't tokenized or truncated to PCI standards
to Oracle Fusion Cloud Service.
 You must never create an inbound or outbound integration involving the transfer of credit card
data including tokens sent via file, attachment, email, descriptive flexfield or any other attribute.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 153 of 188

Oracle Integration Cloud Service for Oracle SaaS
Part #s: B91109, B91110

Description

Oracle Integration Cloud Service for Oracle SKU Metric

SaaS

Oracle Integration Cloud Service for Oracle B91109 1 Million Messages

SaaS – Standard

Oracle Integration Cloud Service for Oracle B91110 1 Million Messages

SaaS – Enterprise

Oracle Integration Cloud Service for Oracle SaaS (all editions) is a cloud-based integration and process
automation platform. The Oracle Integration for Oracle SaaS (all editions) tracks each 1 Million Message
quantity per Month that is processed by each instance. The Oracle Integration Cloud Service for Oracle
SaaS (all editions) requires a minimum of 1 Million Messages per Month per service instance, and high
availability is provided for all services instances along with underlying infrastructure components
needed to run this Oracle Cloud Service, including databases and storage.

Users of the Oracle Integration Cloud Service for Oracle SaaS – Standard have access to the Oracle
Integration Cloud Service for Oracle SaaS – Standard feature sets, which include the following
capabilities:

 SaaS integration adapters

 Technology adapters
 Business object modeler
 Build Visual Apps
 Scheduled file transfer
 Oracle Identity Foundation Cloud Service

Usage Limits – Standard Edition

The Oracle Integration Cloud Service for Oracle SaaS – Standard is subject to the following:

 Messages incoming or outgoing via all protocols except file (file, sftp, ftps, or attachments) are
limited to 10 MB in size.
 Files or attachments over 1 MB and up to 1 GB in size are temporarily stored in the Oracle
Integration for Oracle SaaS instance while being processed with a limit of 10 GB at any point in
time. Individual file or attachment size limitations are clearly visible in the product design time
UI, and are subject to change as this Oracle Cloud Service evolves.
 Instance information about processed messages or message traces are retained in the database
for up to three days.
 Each integration must have an endpoint in an Oracle Cloud SaaS application.

Fusion Cloud Service Descriptions v043025 Page 154 of 188

  Each Visual Builder application must utilize at least one business object or API Call from an
Oracle Cloud SaaS Application.

Users of Oracle Integration Cloud Service for Oracle SaaS – Enterprise have access to the Oracle
Integration Cloud Service for Oracle SaaS – Standard feature sets and usage limits, and includes the
following additional capabilities:

 On-premise enterprise application adapters

 Process automation

Usage Limits – Enterprise Edition

The Oracle Integration Cloud Service for Oracle SaaS – Enterprise is subject to the following:

 Messages incoming or outgoing via all protocols except file (file, sftp, ftps, or attachments) are
limited to 10 MB in size.
 Files or attachments over 1 MB and up to 1 GB in size are temporarily stored in the Oracle
Integration for Oracle SaaS instance while being processed with a limit of 10 GB at any point in
time. Individual file or attachment size limitations are clearly visible in the product design time
UI, and are subject to change as this Oracle Cloud Service evolves.
 Instance information about processed messages or message traces are retained in the database
for up to three days.
 Each integration must have an endpoint in an Oracle Cloud SaaS application.
 Each Visual Builder application must utilize at least one business object or API Call from an
Oracle Cloud SaaS Application.
 Each process application must utilize at least one business object or API Call from an Oracle
Cloud SaaS Application.

Customer Responsibilities
Certain aspects of service management are Your responsibility. These include, but are not limited to
the following: The Oracle Integration Cloud Service for Oracle SaaS (all editions) each provides
automation for provisioning, which is controlled or configured by You. Before the applicable Oracle
Cloud Service instance is provisioned, You are responsible for sizing. Oracle is responsible for
backup/restore, patching, upgrading, managing, maintaining, and monitoring the instance.

Third-Party Web Sites, Platforms, and Services

All of these Oracle Cloud Services may enable You to link to, transmit Your Content or Third-Party
Content to, or otherwise access, other Web sites, platforms or services of third parties. Oracle does not
control and is not responsible for such third-party Web sites or platforms or services. You bear all risks
associated with Your access to and use of such third-party Web sites, platforms, and services and You
are solely responsible for entering into and being in compliance with separate terms with such third
parties. Oracle is not responsible for the security, protection or confidentiality of such content
(including obligations in the Oracle Cloud Hosting and Delivery Policies and the Data Processing
Agreement and Oracle's Privacy Policy, which may be viewed at www.oracle.com/contracts) which is
transmitted to such third parties.

Fusion Cloud Service Descriptions v043025 Page 155 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle PaaS and IaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Digital Assistant Platform for SaaS

Part #s: B91938, B91939, B91940

Description

Oracle Digital Assistant for Oracle SaaS SKU Metric

Oracle Digital Assistant Platform for SaaS – B91938 Hosted Named User
Hosted Named User

Oracle Digital Assistant Platform for SaaS – B91939 Hosted Employee

Hosted Employee

Oracle Digital Assistant Platform for SaaS – B91940 1,000 Sessions

1,000 Sessions

Oracle Digital Assistant Platform for SaaS introduces conversation interactions via the chatbots
functionality. With the Digital Assistant, users can interact with SaaS skills (also known as Bots) or build
their own skills. Users of Oracle Digital Assistant for Oracle SaaS are authorized to access the following
modules or features:

 AI-powered Natural Language Processing (NLP) for Intent and Entity detection
 Deployment of Skills and Digital Assistants to multiple channels, abstracting the differences
 Bots Builder UI for creating Skills: defining Intents, Entities, Conversation Flows, and Channel
Configuration
 Embedded webview that allows blending advanced UI into Bots interface
 Configuration of Digital Assistants that routes requests between multiple Skills
 Container that enables integration with any enterprise applications and data sources through
published APIs
 Analytics and dashboards that offers insights into conversational bottlenecks and metrics, and
ability to retrain the Skills through supervised-learning capabilities

Usage Limits
Oracle Digital Assistant Platform for SaaS is subject to the following quantities:

 Three environments are included.

Fusion Cloud Service Descriptions v043025 Page 156 of 188

Customer Responsibilities
Certain aspects of service management are Your responsibility. These include, but are not limited to
the following:

 Oracle Digital Assistant Platform for SaaS is not intended to hold sensitive or regulated
information. You must not use the Cloud Service to store or process any health, payment card
or similarly sensitive information that imposes specific data security obligations for the
processing of such data.
 You agree to provide reasonable assistance to Oracle in order to configure, operate, maintain,
and secure the operating systems and other associated software of Your Cloud Services
including Your applications. You agree to provide reasonable assistance to Oracle in order to
maintain appropriate security, protection, and backup of Your Content, which may include the
use of encryption technology to protect Your Content from unauthorized access and routine
archiving of Your Content. Oracle Cloud Services log-in credentials and private keys generated
as part of the Oracle Cloud Services are for Your internal use of the services only, and You may
not sell, share, transfer or sublicense them to any other entity or person, except that You may
disclose Your private key to Your subcontractors who are Users of the Oracle Cloud Services
and who are performing work on Your behalf.

Third-Party Web Sites, Platforms, and Services

The Cloud Services may enable You to link to, transmit Your Content or Third Party Content to, or
otherwise access, other Web sites, platforms or services of third parties. Oracle does not control and is
not responsible for such third-party Web sites or platforms or services. You bear all risks associated
with access to and use of such third-party Web sites, platforms, and services and are solely responsible
for entering into and compliance with separate terms with such third party. Oracle is not responsible
for the security, protection or confidentiality of such content (including obligations in the Hosting and
Delivery Policies and Data Processing Agreement and Oracle's Privacy Policy) that is transmitted to
such third parties.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle PaaS and IaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle CASB for Oracle SaaS – Monitored Service User

Part #: B89150

Description
Oracle CASB for Oracle SaaS monitors users of target Oracle SaaS applications. Users of Oracle CASB
for Oracle SaaS are authorized to access modules or features that include the following

 Provisioning of security configurations and controls into the target Oracle SaaS application
 Key Security Indicators that provide early warning signs of risks to the target Oracle SaaS
application
 User Behavioral Analytics that quantify risk scores when anomalies in user activity is identified

Fusion Cloud Service Descriptions v043025 Page 157 of 188

Usage Limits
A maximum number of Monitored Service Users as defined in Your order.

Third-Party Web Sites, Platforms, and Services

This Oracle CASB Cloud Service may enable You to link to, transmit Your Content or Third-Party
Content to, or otherwise access, third parties’ websites, platforms, content, products, services, and
information ("Third-Party Services"). Oracle does not control and is not responsible for such Third-
Party Services. You are solely responsible for complying with the terms of access and use of Third-
Party Services, and if Oracle accesses or uses any Third-Party Services on Your behalf to facilitate
performance of the Services, You are solely responsible for ensuring that such access and use,
including through passwords, credentials or tokens issued or otherwise made available to You, is
authorized by the terms of access and use for such services. Oracle is not responsible for the security,
protection or confidentiality of Your Content or Third-Party Content (including obligations in the
Hosting and Delivery Policies and Data Processing Agreement and Oracle's Privacy Policy) transmitted
to such Third-Party Services.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle PaaS and IaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle CASB for Oracle SaaS – Hosted Employee

Part #: B89149

Description
Oracle CASB for Oracle SaaS monitors users of target Oracle SaaS applications. Users of Oracle CASB
for Oracle SaaS are authorized to access modules or features that include the following

 Provisioning of security configurations and controls into the target Oracle SaaS application
 Key Security Indicators that provide early warning signs of risks to the target Oracle SaaS
application
 User Behavioral Analytics that quantify risk scores when anomalies in user activity is identified

Usage Limits
A maximum number of Hosted Employee as defined in Your order.

Third-Party Web Sites, Platforms, and Services

This Oracle CASB Cloud Service may enable You to link to, transmit Your Content or Third-Party
Content to, or otherwise access, third parties’ websites, platforms, content, products, services, and
information ("Third-Party Services"). Oracle does not control and is not responsible for such Third-
Party Services. You are solely responsible for complying with the terms of access and use of Third-
Party Services, and if Oracle accesses or uses any Third-Party Services on Your behalf to facilitate
performance of the Services, You are solely responsible for ensuring that such access and use,
including through passwords, credentials or tokens issued or otherwise made available to You, is

Fusion Cloud Service Descriptions v043025 Page 158 of 188

authorized by the terms of access and use for such services. Oracle is not responsible for the security,
protection or confidentiality of Your Content or Third-Party Content (including obligations in the
Hosting and Delivery Policies and Data Processing Agreement and Oracle's Privacy Policy) transmitted
to such Third-Party Services.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle PaaS and IaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Maps Cloud Service for Asset Tracking – Hosted Managed Resource
Part #: B86908
CHERYL
Users of the Oracle Maps Cloud Service for Asset Tracking have access to the following module: Oracle
Maps Cloud Service for Asset Tracking. With this Cloud Service, users of Oracle applications that already
use Oracle Maps Cloud Service to provide geocoding and mapping may track the position of identified
moving assets.

Usage Limits
This cloud service must only be used with Oracle applications that already use Oracle Maps Cloud
Service.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Maps Cloud Service for Asset Tracking – 100 Appointments

Part #: B86909

Users of the Oracle Maps Cloud Service for Asset Tracking have access to the following module: Oracle
Maps Cloud Service for Asset Tracking. With this Cloud Service, users of Oracle applications that already
use Oracle Maps Cloud Service to provide geocoding and mapping, may track the position of identified
moving assets.

Usage Limits
This cloud service must only be used with Oracle applications that already use Oracle Maps Cloud
Service.

Fusion Cloud Service Descriptions v043025 Page 159 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Maps Cloud Service for Asset Optimization – Hosted Managed

Resource
Part #: B86910

Users of the Oracle Maps Cloud Service for Asset Optimization have access to the following module:
Oracle Maps Cloud Service for Asset Optimization. With this Cloud Service, users of Oracle applications
that already use Oracle Maps Cloud Service to provide geocoding and mapping, may perform many to
many optimization analysis based on results of the service.

Usage Limits
This cloud service must only be used with Oracle applications that already use Oracle Maps Cloud
Service.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Maps Cloud Service for Asset Optimization – 100 Appointments

Part #: B86911

Users of the Oracle Maps Cloud Service for Asset Optimization have access to the following module:
Oracle Maps Cloud Service for Asset Optimization. With this Cloud Service, users of Oracle applications
that already use Oracle Maps Cloud Service to provide geocoding and mapping, may perform many to
many optimization analysis based on results of the service.

Usage Limits
This cloud service must only be used with Oracle applications that already use Oracle Maps Cloud
Service.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 160 of 188

Oracle Supplier Network Adapter for Partners Cloud Service – 500 Hosted
Trading Partners
Part #: B85692

Users of the Oracle Supplier Network Adapter for Partners Cloud Service are authorized to access
the following module:

 Oracle Supplier Network

Usage Limits
The Oracle Supplier Network Adapter for Partners Cloud Service is subject to usage limits based on:

 A maximum number of 500 Hosted Trading Partners as set forth in Your order

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

European Union Sovereign Cloud Service for Oracle Fusion Applications –

Each
Part #: B91905

The European Union Sovereign Cloud Service for Oracle Fusion Applications (“EUSC”) is an add-on
Oracle Cloud Service for implementation only with Oracle Fusion Customer Relationship Management
(CRM) Cloud Service, Oracle Fusion Enterprise Resource Planning (ERP) Cloud Service, Oracle Fusion
Human Capital Management (HCM) Cloud Service and Supply Chain Management Cloud Service.

The EUSC service employs a set of organizational, contractual and technical controls designed to help
address the requirement that Your Content, including Personal Information, will not leave the selected
EUSC data center region(s) without Your authorization or instruction. These controls are intended to
mitigate the risk that entities or individuals which are not part of an EUSC organization be determined
to have possession, custody, and/or control of Your Content.

Personnel and Access Control

EUSC data center regions are operated and supported by EUSC personnel who are EU residents,
physically located within the EU while providing services, and employed by an EUSC entity. EUSC
personnel and entity directors accessing EUSC data centers must not share Your Content with non-
EUSC individuals and must adhere to strict procedures for handling requests for EUSC customer data
from third parties, including other Oracle entities, law enforcement, or government agencies. All EUSC
personnel with data center access must undergo annual privacy and information protection training
covering data protection principles such as fairness, transparency, purpose limitation, data
minimization, accuracy, storage limitation, integrity, confidentiality, and accountability. Oracle enforces
access restrictions, ensuring only EU resident personnel have access to EUSC data center regions.

Fusion Cloud Service Descriptions v043025 Page 161 of 188

Government Access Requests
Oracle notifies customers of government access requests as permitted by law and challenges requests
it deems invalid or inconsistent with data protection laws, disclosing only necessary information. Oracle
maintains a policy guiding staff and contractors on handling government access requests, including
legal oversight, procedures, and data protection training. Oracle's report on law enforcement access
requests is available at www.oracle.com/legal/law-enforcement-requests-report/ or other designated
addresses.

Technical Measures
The EUSC's architecture ensures independent operation within the EU:

 EUSC data centers are isolated from other Oracle regions, storing Your data separately.
 Backups remain within the EU region.

This offering includes the following:

 Oracle Break Glass for Fusion

Limitations
The European Union Sovereign Cloud Service for Oracle Fusion Applications is an add-on Oracle Cloud
Service for implementation with the CRM, ERP, HCM and Supply Chain Oracle Fusion Cloud Services.
An order for EUSC must be accompanied by an order (i.e., separate SKU purchase) for the applicable
Oracle Fusion Cloud Service(s). Likewise, once EUSC Cloud Service has been purchased any
subsequent renewal must include the add-on EUSC Cloud Service.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the terms and conditions of the agreement
between You and Oracle, including the applicable Oracle privacy and security policies referenced
therein, available at www.oracle.com/contracts. The version of the Data Processing Agreement for
Oracle European Union Sovereign Cloud (EUSC) applicable to Your order (1) is available at:
www.oracle.com/contracts and is incorporated herein by reference, and (2) will remain in force during
the Service Period of Your order. Pursuant to Section 6.1 of the Data Processing Agreement for EUSC,
and for clarification, any personal information You submit to an Oracle support tool for support services
specifically will be handled by EU-based support resources but may be hosted outside the selected
EUSC data center region(s) in accordance with and subject to the applicable cross-border data transfer
mechanisms set out in Section 6 of the Data Processing Agreement for EUSC.

Fusion ERP Analytics – Hosted Named User Per Month

Part #: B91150

The Fusion ERP Analytics Cloud Service provides pre-packaged metrics that are sourced from the
Oracle Financials Cloud Service.

Fusion Cloud Service Descriptions v043025 Page 162 of 188

Usage Limits
The Fusion ERP Analytics Cloud Service is subject to the following quantities:

 One non-production environment and one production environment.

 A maximum number of Hosted Named Users per month as set forth in Your order.
 Entitlement to OCPUs and storage for the Oracle Autonomous Data Warehouse Cloud Service,
with the amount of entitlement proportional to the number of Hosted Named Users. Based on
various factors including Your usage patterns, the type of queries run by the Hosted Named
Users and the amount of data stored in the Oracle Autonomous Data Warehouse Cloud Service,
You may need to purchase additional OCPUs or storage for the Oracle Autonomous Data
Warehouse Cloud Service to meet Your requirements.
 You may subscribe to additional OCPUs and storage for the Oracle Autonomous Data
Warehouse Cloud Service using Oracle PaaS and IaaS Universal Credits.
 The included amount of OCPUs and storage for the Oracle Autonomous Data Warehouse Cloud
Service requires You to do a full load of the Oracle Fusion ERP data first before loading any other
data.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle PaaS and IaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion ERP Analytics – Hosted Employee

Part #: B93514

The Fusion ERP Analytics Cloud Service provides pre-packaged metrics that are sourced from the
Oracle Financials Cloud Service.

Usage Limits
The Fusion ERP Analytics Cloud Service is subject to the following quantities:

 One non-production environment and one production environment.

 A maximum number of Hosted Employees per month as set forth in Your order.
 Entitlement to OCPUs and storage for the Oracle Autonomous Data Warehouse Cloud Service,
with the amount of entitlement proportional to the number of Hosted Employees. Based on
various factors including Your usage patterns, the type of queries run by the Hosted Employees
and the amount of data stored in the Oracle Autonomous Data Warehouse Cloud Service, You
may need to purchase additional OCPUs or storage for the Oracle Autonomous Data Warehouse
Cloud Service to meet Your requirements.
 You may subscribe to additional OCPUs and storage for the Oracle Autonomous Data
Warehouse Cloud Service using Oracle PaaS and IaaS Universal Credits.
 The included amount of OCPUs and storage for the Oracle Autonomous Data Warehouse Cloud
Service requires You to do a full load of the Oracle Fusion ERP data first before loading any other
data.

Fusion Cloud Service Descriptions v043025 Page 163 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle PaaS and IaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion HCM Analytics – Hosted Employee

Part #: B92354

The Fusion HCM Analytics Cloud Service provides pre-packaged metrics that are sourced from Oracle
HCM Cloud Service.

Usage Limits
The Fusion HCM Analytics Cloud Service are subject to the following quantities:

 One non-production and production environment.

 A maximum number of Hosted Employees per month as set forth in Your order.
 Entitlement to OCPUs and Storage for the Oracle Autonomous Database Warehouse is
proportional to the number of Hosted Employees. Based on various factors including Your
usage patterns, the type of queries run by the hosted employees and the amount of data stored
in the Oracle Autonomous Database Warehouse Cloud Service, You may need to purchase
additional OCPUs or Storage for the Oracle Autonomous Data Warehouse Cloud Service to meet
Your requirements.
 You may subscribe to additional OCPUs and Storage for Oracle Autonomous Database
Warehouse using Oracle PaaS and IaaS Universal Credits.
 The included Oracle Autonomous Database Warehouse OCPUs and Storage requires You to do
a full load of the Fusion HCM data first before loading any other data.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle PaaS and IaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion HCM Analytics – Hosted Named User

Part #: B98137

The Fusion HCM Analytics Cloud Service provides pre-packaged metrics that are sourced from Oracle
HCM Cloud Service

Usage Limits
The Fusion HCM Analytics Cloud Service are subject to the following quantities:

 One non-production and production environment

 A maximum number of Hosted Named Users per month as set forth in Your order

Fusion Cloud Service Descriptions v043025 Page 164 of 188

  Entitlement to OCPUs and storage for the Oracle Autonomous Database Warehouse is
proportional to the number of Hosted Named Users. Based on various factors including Your
usage patterns, the type of queries run by the users and the amount of data stored in the Oracle
Autonomous Database Warehouse Cloud Service, You may need to purchase additional OCPUs
or storage for the Oracle Autonomous Data Warehouse Cloud Service to meet Your
requirements
 You may subscribe to additional OCPUs and Storage for Oracle Autonomous Database
Warehouse using Oracle PaaS and IaaS Universal Credits
 The included Oracle Autonomous Database Warehouse OCPUs and for the Oracle Autonomous
Data Warehouse Cloud Service is reserved for the supported Oracle Fusion HCM Cloud Service.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle PaaS and IaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Fusion CX Analytics Cloud Service – Hosted Named User

Part #: B95495

The Fusion CX Analytics Cloud Service provides pre-packaged metrics that are sourced from the Fusion
Sales and other Oracle Cloud Services as specified in the documentation.

Usage Limits
The Oracle Fusion CX Analytics Cloud Service is subject to the following quantities:

 One non-production environment and one production environment.

 A maximum number of Hosted Users as set forth in Your order.
 Entitlement to OCPUs and storage for the Oracle Autonomous Data Warehouse Cloud Service,
with the amount of entitlement proportional to the number of Hosted Employees. Based on
various factors including Your usage patterns, the type of queries run by the Hosted Employees
and the amount of data stored in the Oracle Autonomous Data Warehouse Cloud Service, You
may need to subscribe to additional OCPUs or storage for the Oracle Autonomous Data
Warehouse Cloud Service to meet Your requirements.
 You may subscribe to additional OCPUs and storage for the Oracle Autonomous Data
Warehouse Cloud Service using Oracle PaaS and IaaS Universal Credits.
 The included amount of OCPUs and storage for the Oracle Autonomous Data Warehouse Cloud
Service requires You to do a full load of the Oracle Fusion sources first before loading any other
data.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle PaaS and IaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 165 of 188

Oracle Fusion Accounting Hub Analytics – Hosted 1,000 Records
Part #: B99587

The Fusion Accounting Hub Analytics Cloud Service provides pre-packaged metrics that are sourced
from the Fusion Accounting Hub Cloud Service.

Fusion ERP Analytics Cloud Service is a pre-requisite for this cloud service.

Usage Limits
The Fusion Accounting Hub Analytics Cloud Service is subject to the following quantities:

 A maximum number of Hosted 1,000 Records per month as set forth in Your order

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle PaaS and IaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Additional Test Environment for Fusion Data Intelligence – Each

Part #: B93515

An Oracle Additional Test Environment for Fusion Data Intelligence provides for the hosting and
maintenance of an additional Test Environment, which is a reasonably similar replica of Your Fusion
Data Intelligence non-production Service Environment for non-production use such as development,
training and testing activities but not for Production operations or stress testing. The maintenance or
upgrade schedule for the Additional Test Environment is the same as the schedule for Your non-
production Service Environment in Your Fusion Data Intelligence deployment.

Each Additional Test Environment must be contracted for a minimum of 12 months. Additional Test
Environments will automatically terminate at the end of the Service Period.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle PaaS and IaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 166 of 188

ADVANCED CUSTOMER SUPPORT

Oracle Cloud Priority Support for SaaS – Each

Part #s: B86668, B86669

DESCRIPTIONS FOR THIS PART CAN BE FOUND AT WWW.ORACLE.COM/CONTRACTS UNDER THE

HEADING “ORACLE CLOUD ADVANCED CUSTOMER SUPPORT SERVICE” (the direct link is
www.oracle.com/us/corporate/contracts/cloud-priority-support-for-saas-3703482.pdf).

Fusion Cloud Service Descriptions v043025 Page 167 of 188

ORACLE SAAS AT CUSTOMER

Oracle SaaS for Dedicated Region Cloud@Customer – Each

Part #s: B93516, B92133

Description

Part Number Description

B93516 Oracle SaaS for Dedicated Region Cloud@Customer – Each

B92133 Oracle Additional Test Environment for SaaS at Customer and SaaS for
Dedicated Region Cloud@Customer – Each

Oracle SaaS for Dedicated Region Cloud@Customer is an add-on Oracle Cloud Service for the
implementation of supported Oracle SaaS Cloud Services. Oracle SaaS for Dedicated Region
Cloud@Customer provides that, for supported Oracle Cloud Services, “Your Content” (as defined in the
agreement governing Your order) will reside in the Data Center Region identified in the OCI Dedicated
Region Cloud@Customer order referenced in Your order for Oracle SaaS for Dedicated Region
Cloud@Customer.

The Dedicated Region Data Center will maintain a bidirectional connection between Your site and the
Oracle Cloud. Oracle staff performing the Cloud Service management may be located globally, as
determined by Oracle.

Usage Limits

 An order for Oracle SaaS for Dedicated Region Cloud@Customer must be accompanied by an
order (i.e., separate SKU purchase) for the applicable supported Oracle SaaS Cloud Service(s).
Once You have purchased Oracle SaaS for Dedicated Region Cloud@Customer, any subsequent
renewal must include Oracle SaaS for Dedicated Region Cloud@Customer.
 An order for Oracle SaaS for Dedicated Region Cloud@Customer requires an underlying
subscription for an OCI Dedicated Region Cloud@Customer.
 In order to support the Disaster Recovery (DR) services commitments provided in the Oracle
SaaS Public Cloud Services – Pillar Document, You will be required to maintain two OCI
Dedicated Region Cloud @Customer realms. A select set of SaaS application features rely on
shared global services. To maintain data residency, some shared services are not supported on
Oracle SaaS for Dedicated Region Cloud@Customer instances.
 Oracle will provision the standard number of environments as described in the service
descriptions document for the applicable SKU. You may purchase additional environments for
additional fees.

Fusion Cloud Service Descriptions v043025 Page 168 of 188

Additional Obligations and Assumptions
In addition to the obligations stated in Your order, You acknowledge that Oracle’s ability to provide
Oracle SaaS for Dedicated Region Cloud@Customer depends upon Your fulfillment of the
obligations specified in the Dedicated Region Data Center Facilities Build Requirements, which are part
of the Program Documentation.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Additional Test Environment for SaaS at Customer Cloud Service and
Dedicated Region Cloud@Customer – Each
Part #: B92133

An Oracle Additional Test Environment provides for the hosting and maintenance of an additional Test
Environment, which is a reasonably similar replica of Your Production Service Environment for non-
production use such as development, training and testing activities but not for Production operations
or stress testing. Certain programs and optional services may not be able to run in the Additional Test
Environment. The maintenance or upgrade schedule for the Additional Test Environment is the same
as the schedule for Your Stage Service Environment.

Each Additional Test Environment must be contracted for a minimum of 12 months and associated to a
new or existing Oracle Cloud Ordering Document. Additional Test Environments will automatically
terminate at the end of the Service Period.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle PaaS and IaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts; however, this Oracle Cloud Service does not scan uploaded files for viruses.

Oracle Data and Device Retention for SaaS at Customer Cloud Service – Each
Part #s: B91916, B91917, B91918

Description

Part Description DDR Add-on for Part Numbers

Number

B91916 Oracle Data and Device Retention for SaaS Oracle SaaS at Customer Cloud Service
at Customer Cloud Service Parts B87889 and B88369

Fusion Cloud Service Descriptions v043025 Page 169 of 188

 B91917 Oracle Data and Device Retention SaaS at Customer ATE Part B92133 and
Additional Test Environment for SaaS at Fusion ATE Part B84490 (each) Purchased
Customer Cloud Service with Oracle SaaS at Customer Cloud
Service
B91918 Oracle Data and Device Retention EPM Parts B91073 (once), B91074 (once),
Enterprise Performance Management for B88773 (once), and B91076 (each)
SaaS at Customer Cloud Service Purchased with Oracle SaaS at Customer
Cloud Service

Each Oracle Data and Device Retention (DDR) SKU for SaaS at Customer Cloud Service is an add-on
service for an applicable Fusion Cloud or SaaS at Customer Cloud Service. A DDR service permits You
to retain certain hardware that may contain Your sensitive, confidential, or classified data. Each
subscription with a corresponding DDR optional service will allow hardware for Your subscription at the
end of life to remain onsite in Your data center vs. being returned to Oracle.
DDR consists of the following Services:

 If Oracle, in its sole discretion, determines that Retained Hardware (defined below) needs to be
replaced in accordance with Your Oracle SaaS at Customer or Oracle SaaS at Customer Cloud
Service Subscription, Oracle personnel will (1) remove the malfunctioning hardware and (2) then
install the replacement hardware and leave the Retained Hardware with Your designated point
of contact.
 At the expiration of the Term of Your Oracle Cloud at Customer Subscription, Oracle will
document and remove all Retained Hardware from Your Oracle SaaS at Customer or Oracle
SaaS at Customer Cloud Service environment and leave the Retained Hardware along with the
documentation of removal of the Retained Hardware with Your designated point of contact.

Additional Obligations and Assumptions

In addition to the obligations stated in Your order, You acknowledge that Oracle’s ability to perform
DDR depends upon Your fulfillment of the following additional obligations and project assumptions:

Obligations

 Obtain Cloud Services in conjunction with or prior to the commencement of DDR under this
Service Description and maintain such Cloud Services for the duration of the Term.
 Identify a designated contact to Oracle, with the appropriate level of authority, to accept the
Retained Hardware.
 You shall not retain any central processing units (CPU) chips.
 Properly store/dispose/destroy all replaced disk drive(s), flash cache and/or parts.
 You must acquire and maintain DDR for all hardware installed in Your Oracle Cloud at Customer
environment.
 Provide any notices, and obtain any consents, required for Oracle to perform DDR.

Assumptions

 If DDR services are purchased under the same order as Your Fusion Cloud or SaaS at Customer
order, DDR shall commence on the Cloud Services Start Date identified in Your order.

Fusion Cloud Service Descriptions v043025 Page 170 of 188

  If DDR services are purchased under a separate order, the DDR services shall commence as
identified in Your order.
 DDR will be provided by local delivery resources (i.e., delivery resources local to Your location).
 For the purposes of DDR, Retained Hardware shall refer to the following that may contain Your
sensitive, confidential or classified data:
o Disk drives, which is defined as a spinning media device that stores data accessed by the
server, storage array, or tape system
o Flash cache, which is defined as any device having the ability to store information on a
solid-state media that is re-writable
o Part(s), which is defined as any item in a server, storage device, or network device
containing non-volatile random-access memory
 CPUs are excluded from Retained Hardware.
 CPU board(s), controller(s), and server(s) that contain non-volatile memory will be individually
removed at the end of the Term and the CPU returned to Oracle.
 All Oracle Fusion Cloud or SaaS at Customer hardware remains the property of Oracle until (1)
the Retained Hardware has been given to Your designated point of contact because of a
replacement part or (2) at the expiration of the Term of Your Oracle Fusion Cloud or SaaS at
Customer order. Once the Retained Hardware has been given to Your designated point of
contact, title of the Retained Hardware transfers from Oracle to You.
 Any other Services not expressly identified herein are considered out of scope.

You acknowledge that if Oracle’s cost of providing DDR is increased because of Your failure to meet
the obligations listed in this Service Description, failure to provide cooperation, or because of any other
circumstance outside of Oracle’s control, then You agree to pay Oracle for such increased costs.

DDR Fees
You shall pay Oracle the DDR fees for the entire Oracle Cloud Service Period as defined in Your Oracle
Fusion Cloud or SaaS at Customer order, regardless of when You purchase DDR. If You did not acquire
DDR at the time of Your Oracle Oracle SaaS at Customer Cloud Service order, then the DDR fees shall
be for the entire term had DDR had been ordered initially with Your Oracle Oracle SaaS at Customer
Cloud Service order. Once placed, Your order for DDR is non-cancelable and the sums paid non-
refundable.

End of Services
DDR is coterminous with the Oracle Cloud Service Period as defined in Your order for Oracle Oracle
SaaS at Customer Cloud Service order associated with Your DDR order.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts; however, this Oracle Cloud Service does not scan uploaded files for viruses.

Oracle Audit Compliance Reporting for SaaS at Customer Cloud Service and
SaaS for Dedicated Region Cloud@Customer – Each

Fusion Cloud Service Descriptions v043025 Page 171 of 188

Part #s: B92531, B92352

Description

Part Description Add-on for Part Numbers

Number

B92531 Oracle Financial Controls Compliance Oracle SaaS at Customer Cloud Service
Reporting for SaaS at Customer and SaaS Part B87889 (Connected)
for Dedicated Region Cloud@Customer –
B92352 Oracle ISO Reporting for SaaS at Customer Oracle SaaS at Customer Cloud Service
Each Oracle SaaS for Dedicated Region
and SaaS for Dedicated Region Part B87889 (Connected)
Cloud@Customer Part B93516
Cloud@Customer – Each Oracle SaaS for Dedicated Region
Cloud@Customer Part B93516

Audit Compliance Reporting for SaaS at Customer Cloud Service and SaaS for Dedicated Region
Cloud@Customer provides audit reporting of common Oracle controls for SaaS at Customer and SaaS
for Dedicated Region Cloud@Customer platforms. The reporting delivered from these services
provides audit reporting for Your internal or regulatory compliance program. For example, You may
combine the SKU deliverables with Your own audit reporting of physical subsections controlled by You.
Each Audit Compliance Reporting SKU is an add-on service for one of these services:

 Oracle SaaS at Customer Cloud Service (Connected) Part B87889

 Oracle SaaS for Dedicated Region Cloud@Customer Part B93516

Usage Limits
SKU purchase entitles You to one set of Audit Reports for the designated period as described in Your
order.

Additional Obligations and Assumptions

In addition to the obligations stated in Your order, You acknowledge that Oracle’s ability to complete
the audit reporting of the given SKU depends upon Your fulfillment of the following additional
obligations plus the listed project assumptions.

Obligations

 Obtain Cloud Services in conjunction with or prior to the commencement of Audit reporting
described herein and maintain such Cloud Service for the duration of the Term.
 Cloud Service for applicable Audit Reporting SKU may need to be active for 90 days prior to the
start of the end of the current audit period.
 Purchase the appropriate Audit Reporting SKU for the desired period. For example, an annual
report would require You purchase a quantity of three to cover a three-year term.
 AUDIT REPORTING DELIVERED BY ORACLE UNDER THIS SERVICE ONLY REPRESENT
ORACLE CONTROLS FOR A CONNECTED SAAS AT CUSTOMER or SAAS FOR DEDICATED
REGION CLOUD@CUSTOMER ENVIRONMENT. YOU ARE RESPONSIBLE FOR COMPLIANCE
REPORTING ON ANY CONTROL OUTSIDE OF ORACLE’S RESPONSIBILITY.

Fusion Cloud Service Descriptions v043025 Page 172 of 188

Assumptions

 A “Connected” SaaS at Customer environment or a Standard Dedicated Cloud@Customer

Region
 No exceptions to standard contractual terms that would impact standard audit reporting
controls
 Any other Services not expressly identified herein are considered out of scope

You acknowledge that if Oracle’s cost of providing Audit Reporting as described herein is increased
because of Your failure to meet the obligations listed in this Service Description, failure to provide
cooperation, or because of any other circumstance outside of Oracle’s control, then You agree to pay
Oracle for such increased costs.

Oracle Financial Controls Compliance Reporting for SaaS at Customer and

SaaS for Dedicated Region Cloud@Customer – Each
Part #: B92351

SOC 1 Type 1 and Type 2 reporting on SaaS at Customer and SaaS for Dedicated Region
Cloud@Customer common financial controls.

SOC Control Objectives – Covered

 Administrative and Personnel Procedures – Control activities provide reasonable assurance that
Oracle employees have the necessary qualifications based on their job description, complete
applicable background checks, and training to ensure compliance with Oracle policies and
standards.
 Information Security – Control activities provide reasonable assurance that system information,
once entered into the system, is protected from unauthorized or unintentional use,
modification, addition or deletion.
 Change Management – Control activities provide reasonable assurance that unauthorized
changes are not made to production systems that would result in invalid, incomplete,
inaccurate, and untimely processing of data.
 Computer Operations – Control activities provide reasonable assurance that systems are
maintained and monitored in a manner that helps ensure system availability and that
applications and databases are backed up in a timely manner.

SOC Control Objectives – Customer Responsibility

 Facility – The customer is responsible for control reporting requirements related to building and
power.
 Network Management – The customer is responsible for control reporting requirements related
to network access and management, network infrastructure such as switching, routing and
firewall.

Fusion Cloud Service Descriptions v043025 Page 173 of 188

  Complementary User Entity Controls – Controls included within customer system but rely upon
the customer to implement.

Oracle ISO Reporting for SaaS at Customer and SaaS for Dedicated Region
Cloud@Customer
Part #: B92352

Compliance assessment summary report aligned to Oracle SaaS at Customer ISO 27001
Certification

The compliance summary report delivered with the purchase of this SKU is a report for the customer
environment aligned to the International standard ISO 27001 that covers the planning, implementation,
monitoring, and improvement of Oracle SaaS Information Security Management System (ISMS). The
report contains the independent auditor’s assessment of customer specific Annex A controls including
identification of any nonconformance. In addition, the report will outline customer specific controls
relevant to implementation of the ISO 27001 Annex A controls aligned to:

 Code of practice for information security controls under ISO 27002

 Code of practice for cloud services under ISO 27017
 Code of practice for protection of Personally Identifiable Information (PII) in public clouds acting
as PII processors under ISO 27018

This assessment will be conducted by Oracle’s independent third party and the scope of the assessment
will include all the ISO 27001 security domains and controls that are designed, developed, implemented,
maintained, monitored and controlled by Oracle for a SaaS at Customer and SaaS for Dedicated Region
Cloud@Customer environment. However, controls that are under the responsibility and boundaries of
the customer are out of the scope of the certification and hence the compliance report.

The content and schedule for the compliance assessment summary report aligned to Oracle SaaS at
Customer and SaaS for Dedicated Region Cloud@Customer ISO 27001 Certificate will be determined
by Oracle.

Ownership, access and distribution list of this report will be customer’s responsibility. This report may
be distributed to whoever the customer deems appropriate.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the terms and conditions of the agreement
between You and Oracle, including the applicable Oracle privacy and security policies referenced
therein, available at www.oracle.com/contracts.

Oracle PCI Compliance Reporting for SaaS at Customer and Saas for
Dedicated Region Cloud@Customer – Each
Part #: B92737

Fusion Cloud Service Descriptions v043025 Page 174 of 188

Description
Payment Card Industry (PCI) Compliance Reporting for SaaS at Customer Cloud Service and SaaS for
Dedicated Region Cloud@Customer provides reporting of common Oracle controls for a Connected
Oracle SaaS at Customer Cloud Service or a Standard Dedicated Cloud@Customer Region. The
reporting delivered from this SKU provides PCI audit reporting as a part of a customer’s internal or
regulatory compliance program. The customer may incorporate the Oracle PCI reporting from this SKU
in conjunction with their own control testing as deliverables to the customer’s auditors to obtain PCI
Certification. SKU purchase entitles customer to Payment Card Industry (PCI) Data Security Standard
(DSS) Attestation of Compliance (AOC) for Onsite Assessments by Service Provider, Oracle, for the
designated period.

This PCI Compliance Reporting SKU is an add-on service for:

 Oracle SaaS at Customer Cloud Service (Connected) Part B87889

 Oracle SaaS for Dedicated Region Cloud@Customer Part B93516

Additional Obligations and Assumptions

In addition to the obligations stated in Your order, You acknowledge that Oracle’s ability to complete
the PCI reporting of this SKU depends upon Your fulfillment of the following additional obligations plus
the listed project assumptions.

Obligations

 Obtain Cloud Services in conjunction with or prior to the commencement of PCI Compliance
reporting under this Service Description and maintain such Cloud Services for the duration of
the Term.
 Cloud Service for PCI Compliance Reporting SKU need to be active for 90 days prior to the start
of the next PCI audit period.
 Purchase the PCI Compliance Reporting SKU for the desired period. For example, an annual
report would need purchased with quantity of three to cover a three-year term.
 PCI Compliance reporting delivered by Oracle under this service description only represent
Oracle controls, the customer is responsible for compliance reporting on any control outside of
Oracle’s responsibility.
 PCI Certification for all customer controls is the responsibility of the customer.
 Use of PCI required functionality are authorized until full PCI certification is attained by
customer’s auditor.

Assumptions

 A “Connected” SaaS at Customer setup or a Standard Dedicated Cloud@Customer Region

 Accepted standard SaaS Hosting and Delivery Policies, SaaS Pillar Document
 No exceptions to standard contractual terms that would impact standard audit reporting
controls
 Customer will maintain their PCI responsibilities to maintain certification
 Customer must procure an environment identity solution that supports PCI-Compliant
multifactor authentication for users

Fusion Cloud Service Descriptions v043025 Page 175 of 188

  AOC will encompass Applications / Software of Hosting Provider
 Any other Services not expressly identified herein are considered out of scope

You acknowledge that if Oracle’s cost of providing PCI Compliance Reporting in this service description
is increased because of Your failure to meet the obligations listed in this Service Description, failure to
provide cooperation, or because of any other circumstance outside of Oracle’s control, then You agree
to pay Oracle for such increased costs.

Service Timing
The PCI Compliance Reporting SKU will have a distinct maintenance and reporting delivery calendar
common to all customers who purchase the SKU.

Renewal
Renewal is required 90 days before the start of the next reporting period.

PCI DSS AOC Control Objectives Covered

The annual Attestation of Compliance deliverable with this SKU to the customer will include the
following:

 Description of the Payment Card Business

 Listing of Locations
 Payment Applications
 Description of Environment
 Third Party Service Providers
 Summary of PCI DSS Requirements Tested
 Report on Compliance Summary
 PCI DSS Validation and Assessment by QSA

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts; however, this Oracle Cloud Service does not scan uploaded files for viruses.

Oracle Additional Test Environment for SaaS at Customer Cloud Service and
Saas for Dedicated Region Cloud@Customer – Each
Part #: B92133

An Oracle Additional Test Environment provides for the hosting and maintenance of an additional Test
Environment, which is a reasonably similar replica of Your Production Service Environment for non-
production use such as development, training and testing activities but not for Production operations
or stress testing. Certain programs and optional services may not be able to run in the Additional Test
Environment. The maintenance or upgrade schedule for the Additional Test Environment is the same
as the schedule for Your Stage Service Environment.

Fusion Cloud Service Descriptions v043025 Page 176 of 188

Each Additional Test Environment must be contracted for a minimum of 12 months and associated to a
new or existing Oracle Cloud Ordering Document. Additional Test Environments will automatically
terminate at the end of the Service Period.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts; however, this Oracle Cloud Service does not scan uploaded files for viruses.

Fusion Cloud Service Descriptions v043025 Page 177 of 188

ORACLE PROCESS AUTOMATION FOR FUSION APPLICATIONS

Oracle Process Automation for Fusion Applications

Part #s: B94926, B94927

Description

Oracle Process Cloud for SaaS SKU Metric

Oracle Process Automation for Fusion B94926 Hosted Named User

Applications

Oracle Process Automation for Fusion B94927 Hosted Employee

Applications

Oracle Process Automation for Fusion Applications is a cloud-based process automation platform that
enables customers to automate Business Processes. Users of the Process Automation for Fusion
Applications Standard feature sets, which include the following capabilities:

 Structured and unstructured process modeling

 Decision Modeling
 Connectivity to outside Applications and integrations
 Web Forms
 User task management and tracking

The key working environments provided are:

 Designer – the design-time environment where You develop applications

 Workspace – the runtime environment where You use and monitor process applications

Service Activation, Measurement, and Usage

You may begin using the Oracle Cloud Services after Oracle has activated Your Cloud Services Account.
You may view Your usage of the Oracle Cloud Service in the Oracle Cloud Service console daily. Oracle
will measure Your usage every month for billing purposes

Usage Limits
Process Automation for Fusion Applications is subject to the following limitations:

 Thread execution timeout for the Process engines is 60 secs

 Looping activities are allowed to be executed to max of 100 occurrences
 Large Variable Size (DP and BPMN) would be 50 KB
 Email payload size limit would be 2 MB
 A Process should not exceed 100 steps
 Web Forms should not exceed 1,000 components

Fusion Cloud Service Descriptions v043025 Page 178 of 188

  Completed instance data will be purged after 30 days

Customer Responsibilities
Certain aspects of service management are Your responsibility. These include, but are not limited to
the following:

Process Automation for Fusion Applications is not intended to hold sensitive or regulated information.
You must not use the Cloud Service to store or process any health, payment card or similarly sensitive
information that imposes specific data security obligations for the processing of such data.

You agree to provide reasonable assistance to Oracle in order to configure, operate, maintain, and
secure the operating systems and other associated software of Your Cloud Services including Your
applications. You agree to provide reasonable assistance to Oracle in order to maintain appropriate
security, protection, and backup of Your Content, which may include the use of encryption technology
to protect Your Content from unauthorized access and routine archiving of Your Content. Oracle Cloud
Services log-in credentials and private keys generated as part of the Oracle Cloud Services are for Your
internal use of the services only, and You may not sell, share, transfer or sublicense them to any other
entity or person, except that You may disclose Your private key to Your subcontractors who are Users
of the Oracle Cloud Services and who are performing work on Your behalf.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle PaaS and IaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 179 of 188

ORACLE FIELD SERVICE CLOUD (CX PILLAR)

Oracle Field Service Professional Cloud Service – Hosted Named User

Part #: B90333

Users of the Oracle Field Service Professional Cloud Service are authorized to access the following:

 Oracle Field Service Professional Cloud Service

 The following features are associated with this Oracle Cloud Service:
o Core Application (formerly Core Manage, Mobility and Smart Location) – suite
configuration, interactive viewing, activity status management, reporting, inventory
management, crew/teamwork support, integrated mapping, offline support and multi-
language and time zone support, resource and activity location, historic GPS location,
resource proximity and idle time alerts
o Access to Android and iOS installed applications
o Routing – unlimited queued routing with configurable route plans and run intervals
o Collaboration – individual and group Collaboration, activity and inventory sharing and
reassignment, message broadcasting, and nearby resources
 API access for the associated services

Usage Limits
Oracle Field Service Professional Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named Users) as defined in Your order.
 Oracle will provision one production instance and two test instances of this Oracle Cloud Service
to You.
 Activity, inventory, daily extract file data will not be stored, managed or maintained beyond the
90-day retention period from an activity completion date.
 Data Retention: Collaboration and resource location data will not be stored, managed or
maintained beyond the 90-day retention period from the time the message was created.

The following usage limits are allocated per production and non-production instance:

 API request and size limits

o Maximum individual API request size = 5 MB1
o Maximum number of API requests per day2 = 5,000,000
o Maximum number of API requests per one minute = 10,000
o Maximum API traffic per day2 = 20 GB
o Maximum Traffic per hour period = 5 GB
 Daily Extract, File Storage3 = 100 GB

1
Unless another size is referenced in a specific operation description.
2
A ‘day' is a 24-hour period beginning at '00:00 UTC'.
3
Oldest day’s data is removed when the limited is reached.

Fusion Cloud Service Descriptions v043025 Page 180 of 188

Oracle Cloud Policies
Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Field Service Professional Cloud Service – Hosted Named Seat Month
Part #: B90334

Users of the Oracle Field Service Professional Cloud Service are authorized to access the following
module(s):

 Oracle Field Service Professional Cloud Service

 The following features are associated with this Oracle Cloud Service:
o Core Application (formerly Core Manage, Mobility and Smart Location) – suite
configuration, interactive viewing, activity status management, reporting, inventory
management, crew/teamwork support, integrated mapping, offline support and multi-
language and time zone support, resource and activity location, historic GPS location,
resource proximity and idle time alerts
o Access to Android and iOS installed applications
o Routing – unlimited queued routing with configurable route plans and run intervals
o Collaboration – individual and group Collaboration, activity and inventory sharing and
reassignment, message broadcasting, nearby resources
 API access for the associated services

Usage Limits
Oracle Field Service Professional Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named Seat Months) as defined in Your
order.
 Oracle will provision one production instance and two test instances of this Oracle Cloud Service
to You.
 Activity, inventory, daily extract file data will not be stored, managed, or maintained beyond the
90-day retention period from an activity completion date.
 Data Retention: Collaboration and resource location data will not be stored, managed or
maintained beyond the 90-day retention period from the time the message was created.

The following usage limits are allocated per production and non-production instance:

 API request and size limits

o Maximum individual API request size = 5 MB1
o Maximum number of API requests per day2 = 5,000,000
o Maximum number of API requests per one minute = 10,000
o Maximum API traffic per day2 = 20 GB
o Maximum Traffic per hour period = 5 GB
 Daily Extract, File Storage3 = 100 GB

Fusion Cloud Service Descriptions v043025 Page 181 of 188

 1
Unless another size is referenced in a specific operation description.
2
A ‘day' is a 24-hour period beginning at '00:00 UTC'.
3
Oldest day’s data is removed when the limited is reached.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Field Service Enterprise Cloud Service – Hosted Named User

Part #: B90335

Users of the Oracle Field Service Enterprise Cloud Service are authorized to access the following
module(s):

 Oracle Field Service Enterprise Cloud Service

 The following features are associated with this Oracle Cloud Service:
o Core Application (formerly Core Manage, Mobility and Smart Location) – suite
configuration, interactive viewing, activity status management, reporting, inventory
management, crew/teamwork support, integrated mapping, offline support and multi-
language and time zone support, resource and activity location, historic GPS location,
resource proximity and idle time alerts
o Access to Android and iOS installed applications
o Routing – unlimited queued routing with configurable route plans and run intervals
o Collaboration – individual and group Collaboration, activity and inventory sharing and
reassignment, message broadcasting, nearby resources
o Capacity and Quota Management – visibility into workforce capacity, ability to manage
quota, capacity categories and time-slots management
o Forecasting – data import/export, graphical and tabular viewing and planning mode
o Street level routing in routing, real-time traffic and traffic layers
o Video Chat
o Expanded System and API limits
 API access for the associated services

Usage Limits
Oracle Field Service Enterprise Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named Users) as defined in Your order.
 Oracle will provision one production instance and two test instances of this Oracle Cloud Service
to You.
 Activity, inventory, daily extract file data will not be stored, managed or maintained beyond the
90-day retention period from an activity completion date.
 Data Retention: Collaboration and resource location data will not be stored, managed or
maintained beyond the 90-day retention period from the time the message was created.

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The following usage limits are allocated per production and non-production instance:

 API request and size limits:

o Maximum individual API request size = 5 MB1
o Maximum number of API requests per day2 = 5,000,000
o Maximum number of API requests per one minute = 10,000
o Maximum API traffic per day2 = 20 GB
o Maximum Traffic per hour period = 5 GB
 Daily Extract, File Storage3 = 500 GB

1
Unless another size is referenced in a specific operation description.
2
A ‘day' is a 24-hour period beginning at 00:00 UTC.
3
Oldest day’s data is removed when the limited is reached.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Field Service Enterprise Cloud Service – Hosted Named Seat Month
Part #: B90336

Users of the Oracle Field Service Enterprise Cloud Service are authorized to access the following:

 Oracle Field Service Enterprise Cloud Service

 The following features are associated with this Oracle Cloud Service:
o Core Application (formerly Core Manage, Mobility and Smart Location) – suite
configuration, interactive viewing, activity status management, reporting, inventory
management, crew/teamwork support, integrated mapping, offline support and multi-
language and time zone support, resource and activity location, historic GPS location,
resource proximity and idle time alerts
o Access to Android and iOS installed applications
o Routing – unlimited queued routing with configurable route plans and run intervals.
o Collaboration – individual and group Collaboration, activity and inventory sharing and
reassignment, message broadcasting, nearby resources
o Capacity and Quota Management – visibility into workforce capacity, ability to manage
quota, capacity categories and time-slots management
o Forecasting – data import/export, graphical and tabular viewing and planning mode
o Street level routing in routing, real-time traffic and traffic layers
o Video Chat
o Expanded System and API limits
 API access for the associated services

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Usage Limits
Oracle Field Service Enterprise Cloud Service is subject to usage limits based on:

 A maximum number of Authorized Users (Hosted Named Seat Month) as defined in Your order.
 Oracle will provision one production instance and two test instances of this Oracle Cloud Service
to You.
 Activity, inventory, daily extract file data will not be stored, managed or maintained beyond the
90-day retention period from an activity completion date
 Data Retention: Collaboration and resource location data will not be stored, managed or
maintained beyond the 90-day retention period from the time the message was created.

The following usage limits are allocated per production and non-production instance:

 API request and size limits:

o Maximum individual API request size = 5 MB1
o Maximum number of API requests per day2 = 5,000,000
o Maximum number of API requests per one minute = 10,000
o Maximum API traffic per day2 = 20 GB
o Maximum Traffic per hour period = 5 GB
 Daily Extract, File Storage3 = 500 GB

1
Unless another size is referenced in a specific operation description.
2
A ‘day' is a 24-hour period beginning at '00:00 UTC'.
3
Oldest day’s data is removed when the limited is reached.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Field Service Contingent Worker Cloud Service – Activity – Pooled

Capacity
Part #: B90337

Users of the Oracle Field Service Contingent Worker Cloud Service are authorized to access the
following services(s) and features:

 Oracle Field Service Contingent Worker Cloud Service:

o Enables a Contingent Worker to manage their assigned activities by: Viewing activity
details, working offline, managing the status activity, inventory management and
capturing files (e.g., images, documents and signatures) using the browser based or
installed application.

Fusion Cloud Service Descriptions v043025 Page 184 of 188

Usage Limits
Oracle Field Service Contingent Worker Cloud is subject to usage limits:

 A maximum number of Activities as defined in Your order.

 Contingent Workers will not be used in or have access to:
o System services/modules: Capacity/Quota Management, Forecasting calculations or
Routing/Optimization
o System features: Teamwork capabilities, Real-time Traffic or Performance Pattern
Profile (self-learning) capabilities

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Additional Test Environment for Oracle Field Service Cloud Service –
Each
Part #: B79903

An Additional non-production Test Environment provides for the hosting and maintenance of an
additional Test Environment, which is a reasonably similar replica of Your Production Service
Environment for non-production use such as development, training and testing activities but not for
Production operations or stress testing. Certain programs and optional services may not be able to run
in the Additional Test Environment. The maintenance or upgrade schedule for the Additional Test
Environment is the same as the schedule for the two test environments allocated with the initial
purchase of the Oracle Service.

Users of Oracle Additional Test Environment for Oracle Field Service Cloud Service are authorized to
access the following module(s):

 Oracle Additional Test Environment for Oracle Field Service Cloud Service

Usage Limits
Oracle Additional Test Environment for Oracle RightNow Cloud Service is subject to usage limits based
on:

 A maximum of 250 Authorized Users with no more than 20 concurrent users accessing the
system at any one time.
 Each Additional Test Environment must be contracted for a minimum of 12 months and
associated to a new or existing Oracle Cloud Ordering Document. Additional Test Environments
will automatically terminate at the end of the Service Period.
 Future expansions of Your Oracle Cloud Services may be subject to additional fees.

Oracle Cloud Policies

Fusion Cloud Service Descriptions v043025 Page 185 of 188

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Oracle Field Service for United Kingdom Government Cloud Service – Each
Part #: B109168

This service is available in the United Kingdom only.

For this Oracle Field Service for United Kingdom Government Cloud Service, Your Content is hosted
within a UK based data center for both primary and DR.

Oracle’s access to Your transactional data stored in the cloud service will be restricted to UK Nationals
who are residing in UK unless You provide prior written consent. UK Nationals with access to Your
transactional data will also have a minimum of SC Clearance provided that (1) Oracle has the continued
ability to sponsor applications for SC clearance; and/or (2) a central government department has
agreed to sponsor individuals for SC clearance where required by Oracle.

The Oracle Field Service for United Kingdom Government Cloud Service includes support from a UK
Cloud Operations public sector compliance analyst to assist You with Your initial assessment against
the Supplier Assurance Framework and Cloud Security Principles. Oracle will endeavor to maintain this
Cloud Service to meet the requirements of ISO 27001 and the Cyber Essentials scheme and align with
the Cloud Security Principles.

This offering includes optional hosting by Oracle of a Verisign certificate on a custom domain in
custom, wildcard, or Subject Alternative Name configurations.

Oracle Cloud Policies

Your order for this Oracle Cloud Service is subject to the Oracle Cloud Hosting and Delivery Policies,
including the Oracle SaaS Public Cloud Services Pillar Document, which may be viewed at
www.oracle.com/contracts.

Fusion Cloud Service Descriptions v043025 Page 186 of 188

ORACLE ENHANCED CUSTOMER AUDIT PROGRAM

Oracle Enhanced Customer Audit Program

Part #s: B94172, B93703

Description

Oracle Enhanced Customer Audit Program SKU Metric

Enhanced Customer Audit B94172 Audit Unit

Data Center Tour B93703 Each

Metrics

 Audit Units, equivalent to a dollar amount, are established based on an agreed upon scope.
 Each – This will be a fixed cost for one data center tour.

Description: Enhanced Customer Audit

The Oracle Public Cloud Enhanced Customer Audit service provides fee-based enhanced audit and risk
assessment services to customers who use Oracle Public Cloud services directly or via an independent
software vendor (ISV) based on an agreed scope.

This service is specifically available to customers, ISV’s customers, or Oracle partners who have
identified audit requirements that are not fully addressed in the scope of a SOC, ISO, PCI DSS, HIPAA
or similar audit report issued by a qualified third-party assessor.

Examples may include:

 Inspection of control evidence already certified under an existing third-party standard (a SOC,
ISO, PCI DSS, HIPAA, or similar)
 Custom scope or additional controls not covered by an existing third-party standard
 Audit of Oracle’s strategic sub-contractors
 Additional evidence or reporting

To use this service, You must submit a detailed audit request to Oracle at least one month in advance
of the intended audit date. The proposed audit plan must describe the desired scope, duration, and
start date of the audit.

Oracle will review Your request and, in its sole discretion, provide a statement of work with the proposed
scope, deliverables, and associated costs.

Upon mutual agreement of the statement of work, You will execute an Ordering Document for the
Enhanced Customer Audit service and fee associated with the agreed upon scope of work.

Fusion Cloud Service Descriptions v043025 Page 187 of 188

An Oracle confidentiality agreement must be in place prior to commencing the Enhanced Customer
Audit service. If a third party is to conduct or participate in the Enhanced Customer Audit service, the
third party must be mutually agreed to by You and Oracle. The third party must execute a written
confidentiality agreement acceptable to Oracle or otherwise be bound by a statutory or legal
confidentiality obligation.

Upon completion of the audit, (1) You will provide Oracle with a copy of the audit report, which is subject
to the confidentiality terms of Your Services Agreement and (2) You may use the Enhanced Customer
Audit reports only for the purposes of meeting Your regulatory audit requirements and/or confirming
compliance with Your requirements.

Description – Data Center Tours

The Oracle Public Cloud Data Center Tour service provides customers the ability to tour a select data
center facility that houses Oracle Cloud services.

This service is specifically available to customers, ISVs, or Oracle partners who have identified audit
requirements that are not fully addressed in a SOC, ISO, PCI DSS, HIPAA or similar audit report issued
by a qualified third-party auditor.

To use this service, You must submit a Data Center Tour request to Oracle at least one month in
advance of the intended tour date. The request must describe the proposed scope, duration, and
desired tour date.

Oracle will review Your request and provide a statement of work with a proposed location and
associated cost. Oracle will work with You to adjust scope to meet Your requirements. An ISV may
submit an audit on behalf of their customers and the statement of work with associated costs will be
confirmed with the ISV.

In all cases an Oracle confidentiality agreement must be in place prior to commencing the Data Center
Tour service. If a third party is to conduct or participate in the Data Center Tour service, the third party
must be mutually agreed to by You and Oracle. The third party must execute a written confidentiality
agreement acceptable to Oracle or otherwise be bound by a statutory or legal confidentiality obligation.

Upon completion of the Data Center Tour, (1) You will provide Oracle with a copy of the data center
assessment report, which is subject to the confidentiality terms of Your Services Agreement and (2)
You may use the Data Center Tour reports only for the purposes of meeting Your regulatory audit
requirements and/or confirming compliance with the requirements of Your Services Agreement.

Fusion Cloud Service Descriptions v043025 Page 188 of 188