Department of Computer Science
Faculty of Physical Science
University of Benin, Benin City
Management Information System Continuous Assessment
Instructions: Attempt all questions
1. What is a Management Information System (MIS)?
a) A system that handles only financial transactions
b) An integrated framework that gathers, stores, manages, and distributes
organizational information
c) A hardware device for data processing
d) A marketing tool used for advertising products
e) A type of social media platform
2. Which activity is NOT a basic function of an information system?
a) Input
b) Processing
c) Output
d) Advertising
e) All of the above are basic activities
3. Which of the following is a function of MIS?
a) Decision-Making Support
b) Customer Recruitment
c) Product Manufacturing
d) Financial Auditing
e) None of the above
4. Which type of MIS handles daily transactions like billing?
a) Decision Support System (DSS)
b) Transaction Processing System (TPS)
c) Executive Information System (EIS)
d) Customer Relationship Management (CRM)
e) Enterprise Resource Planning (ERP)
5. Which component of MIS is responsible for presenting processed information to
users?
a) Data Collection
b) Data Storage
c) Information Output
d) Data Processing
e) User Interface
6. Which of the following is NOT a type of complementary asset?
a) Organizational Culture
b) Business Processes
c) Human Capital
d) Market Share
e) Infrastructure and Technology
7. Why are complementary assets important for information systems?
a) They increase costs
b) They help maximize the value and adoption of the technology
c) They reduce organizational efficiency
d) They eliminate the need for technology investments
e) They are only relevant in small organizations
8. Which academic discipline contributes to the technical approach to studying
MIS?
a) Sociology
b) Psychology
c) Computer Science
d) Economics
e) Management
9. The sociotechnical systems perspective emphasizes the importance of:
a) Technical features only
b) Social features only
c) A balance between technical and social features
d) Hardware devices
e) Software standards
10. Which of the following is a major trend in transforming business through
information systems?
a) Decreased globalization
b) Digital firms with real-time data and rapid iteration on products
c) Reduced use of mobile platforms
d) Less customer engagement
e) Manual data entry processes
11. A digital firm is characterized by:
a) Slow decision-making processes
b) Real-time data and rapid iteration on products
c) Limited customer interaction
d) Focus only on traditional methods
e) No use of automation
12. Which of these is NOT a core business process?
a) Assembling products
b) Making customers aware of products
c) Paying creditors
d) Hiring employees
e) Designing hardware components
13. Business process modeling techniques include all EXCEPT:
a) BPMN
b) Flowcharts
c) Value Stream Mapping
d) SWOT Analysis
e) All are used techniques
14. In the business value chain, which activity involves transforming inputs into
finished products?
a) Inbound Logistics
b) Operations
c) Outbound Logistics
d) Sales and Marketing
e) Service
15. What is the primary purpose of a value web?
a) To expand a firm’s physical footprint
b) To synchronize and coordinate supply chain partners for rapid response to
demand
c) To replace all traditional supply chains
d) To eliminate the need for customer feedback
e) To standardize all products globally
16. Which is NOT a benefit of strengthening customer and supplier intimacy?
a) Increased customer loyalty
b) Higher costs due to relationship management
c) Faster response to market changes
d) Innovation opportunities
e) Reduced supply chain risks
17. What strategy involves targeting a specific segment of the market with tailored
offerings?
a) Low-cost leadership
b) Product differentiation
c) Focus on market niche
d) Customer and supplier intimacy
e) Cost reduction
18. Which strategy aims to be the lowest-cost producer in an industry?
a) Differentiation
b) Focus on market niche
c) Low-cost leadership
d) Customer intimacy
e) Product innovation
19. Which is an example of a tool used for collaboration and social business?
a) Microsoft Excel
b) Google Docs and Google Sites
c) Adobe Photoshop
d) QuickBooks
e) SAP ERP
20. Which of the following is NOT a typical component of an organization’s IT
infrastructure?
a) Hardware devices
b) Software applications
c) Physical facilities
d) Customer loyalty programs
e) Networks and telecommunications
21. A chief security officer (CSO) is responsible for:
a) Managing customer relationships
b) Enforcing the organization’s security policies
c) Developing new products
d) Overseeing marketing strategies
e) Managing supplier contracts
22. Which of these is a primary activity in the value chain?
a) Human Resources
b) Procurement
c) Outbound Logistics
d) Organizational Infrastructure
e) All of the above
23. Which term describes the use of the Internet and networking technologies to
enable government services and relationships?
a) E-commerce
b) E-business
c) E-government
d) Digital marketing
e) Telecommuting
24. Which of the following describes the role of a systems analyst?
a) Write software instructions for hardware
b) Translate business requirements into information systems
c) Manage the company’s finances
d) Conduct customer surveys
e) Develop marketing campaigns
25. Which of the following is a form of collaborative platform designed for teams
to work together?
a) Microsoft Word
b) Lotus Notes and Microsoft SharePoint
c) Facebook
d) QuickBooks
e) Dropbox only
26. Which of these best describes "space shifting" in digital firms?
a) Business conducted only during office hours
b) Work takes place within physical boundaries only
c) Work can happen anywhere globally, regardless of location
d) Business is limited to local markets only
e) None of the above
27. Which is NOT a typical use of social media tools in collaboration?
a) Sharing ideas
b) Conducting video conferences
c) Sending personal emails only
d) Posting updates and feedback
e) Building online communities
28. Which of these is a benefit of using databases for sales trend analysis?
a) Manual data entry only
b) Better decision-making through querying and reporting
c) Eliminates the need for data analysis
d) Reduces the need for management
e) Decreases data accuracy
29. What does "benchmarking" involve in the context of business processes?
a) Comparing performance against industry standards and best practices
b) Setting prices for products
c) Building new factories
d) Training employees in customer service
e) Developing new products without comparison
30. Which of the following is a form of network economics?
a) Increasing costs with more participants
b) Adding participants at minimal cost with high potential value
c) Eliminating all external partners
d) Focusing only on internal resources
e) Only used in traditional manufacturing
