CFLM 1 - Test Questionnaire
CFLM 1 - Test Questionnaire
1. What is the primary purpose of leadership in an 8. A Police Supervisor gives commendations to officers
organization? who meet their performance targets and disciplinary
a) To manage resources in the organization action to those who fail. Which leadership style is
b) To influence and guide others being used?
c) To enforce policies and guidelines a) Transformational leadership
d) To complete tasks and missions b) Servant leadership
c) Transactional leadership
2. Which of the following best describes the role of d) Situational leadership
Police Leadership?
a) Enforcing laws and ensuring compliance with 9. Which of the following refers to situational
legal frameworks leadership?
b) Organizing personnel and managing resources a) Leadership is primarily determined by inherent
c) Setting a clear vision for the department and traits
inspiring officers b) Leaders adapt their style to situation and the
d) Handling the administrative functions, such as needs of their followers
budgeting and logistics c) Leaders must always use a directive approach
d) Leaders should base decisions solely on
3. Police administration primarily deals with which of the rewards and punishments
following?
a) Developing and implementing tactical plans 10. The contingency theory of leadership proposes that
b) Managing personnel and directing operations leadership effectiveness depends on:
c) Overseeing support functions such as record- a) Leadership is primarily determined by inherent
keeping and budgeting traits
d) Respond to emergencies and making decisions b) The leader’s ability to inspire followers
in critical incidents c) The match between the leader’s style and the
situation
4. A police department faces a budget cut, reducing the d) Adapting leadership style based on team
numbers of patrol officers available. How should member’s readiness
police management respond to ensure operational
efficiency? 11. A Police chief frequently holds meetings where
a) Reduce the number of patrols and prioritize officers are encouraged to share their ideas and
emergency responses only contribute to decisions affecting the department.
b) Allocate remaining resources based on crime Which leadership style does this chief demonstrate?
data and community needs a) Transactional leadership
c) Focus the entirely on internal operations and b) Autocratic leadership
stop engaging with the community c) Charismatic leadership
d) Suspend all non-essentials police operations d) Participative leadership
until the budget is restored
12. .
5. A Police department is selecting a new chief and 13. Autocratic leadership is characterized by:
focuses on finding someone with strong moral a) Including subordinates in decision-making
integrity and confidence in crisis situations. Which b) Imposed strict adherence to orders
leadership theory are they applying? c) Rewarding compliance and punishing non-
a) Behavioral theory compliance
b) Contingency theory d) Fostering empathy and emotional intelligence
c) Trait theory
d) Ethical leadership 14. A sergeant makes all decisions regarding shifts and
6. .. assignments without consulting the officers under
7. A Police captain motivates officers by sharing a their command, expecting them to comply without
compelling vision for community safety and invests question. Which leadership style does this behavior
time in developing them as future leaders. Which represent?
leadership theory are they practicing? a) Servant leadership
a) Transactional leadership b) Transactional leadership
b) Transformational leadership c) Autocratic leadership
c) Autocratic leadership d) Transformational leadership
d) Ethical leadership
15. Charismatic leadership relies on the leaders’s:
a) Ability to reward and punish their followers
b) Emotional engagement to inspire followers
c) Focus on fairness and ethical behavior of the
leader
REVIEWER IN CFLM 2
d) Task-oriented decision-making
16. A police captain is know for their ability to captivate 24. A lieutenant who manages a SWAT team conducts
and inspire officers through passionate speeches and regular training to stay current on tactical operations
a strong emotional connection. Which leadership and new technology. Which leadership principle does
style does this describe? thos demonstrate?
a) Transactional leadership a) Set the example
b) Ethical leadership b) Be technically and tactically proficient
c) Strategic leadership c) Know your personnel
d) Charismatic leadership d) Train your personnel as a team
17. ..
18. A Police Chief is known for developing long term 25. After a poorly executed operation, a police chief
strategies that anticipate changes in crime trends and openly takes responsibility and initiates changes to
public expectations. Which leadership style is this prevent future mistakes. Which principle of leadership
chief practicing? is the chief applying?
a) Strategic leadership a) Make sound and timely decisions
b) Transformational leadership b) Seek responsibility and take responsibility for
c) Transactional leadership your actions
d) Autocratic leadership c) Ensure the task is understood
d) Set the example
19. Distributed leadership involves:
a) Concentrating authority in one leader 26. .
b) Spreading leadership responsibilities across 27. A patrol supervisor consistently demonstrates
multiple individuals fairness in handling community complaints, which
c) Making decisions based on rewards and encourages their team to adopt a similar approach.
punishments Which leadership principle is the supervisor applying?
d) Relying on the leader’s inherent traits and a) Set the example
capabilities b) Be technically and tactically proficient
c) Ensure the task is understood
20. A Police Department allows different officers to take d) Keep your personnel informed
on leadership roles based on their expertise in certain
areas, such as community policing, tactical 28. A captain arranges counseling services for officers
operations, or public relations. Which leadership after a traumatic accident, recognizing the need for
theory does this approach align with? mental health support. What leadership principle is
a) Autocratic leadership being applied?
b) Transformational leadership a) Keep your personnel informed
c) Distributed leadership b) Seek responsibility
d) Servant leadership c) Know your personnel and look out for their
welfare
21. A Police supervisor has a close, trusting relationship d) Develop a sense of responsibility in your
with home officers, while maintaining more formal, subordinates
distant relationships with others. Which leadership
theory is being demonstrated? 29. A Police chief introduces a new use-of-force policy
a) Autocratic leadership and thoroughly explains the changes to all officers,
b) Transformation leadership ensuring they understand the reasons behind it.
c) Strategic leadership Which leadership principle does this illustrate?
d) Leader-member exchange (LMX) theory a) Know yourself
22. . b) Set the example
23. A Police sergeant notices that they struggle to c) Develop a sense of responsibility
communicate effectively with younger officers, d) Keep your personnel informed
leading to misunderstandings. To improve, the
sergeant enrolls in a communication workshop. 30. A sergeant assigns a junior officer to lead a patrol
Which principle of leadership is the sergeant briefing, giving them ownership of the task to develop
applying? their leadership skills. Which leadership principles is
a) Be technically and tactically proficient being applied?
b) Make sound and timely decision a) Employ your team in accordance with its
c) Know yourself and seek self improvement capabilities
d) Set the example b) Develop a sense of responsibility in your
subordinates
c) Know your personnel and look out for their
welfare
REVIEWER IN CFLM 2
d) Ensure the task is understood, supervised, and c) A culture of impunity, leading to decreased
accomplished officer accountability and public trust
31. While managing a large event, a shift commander d) Improved departmental efficiency but a negative
makes sure each officer understands their role and impact on individual officer growth
checks in regularly to ensure the operation is
proceeding smoothly. Which leadership principle 37. When analyzing the decision-making process of a
does this demonstrate? police leader, which factor clearly differentiates
a) Employ your team in accordance with its effective from ineffective decisions in high pressure
capabilities situations?
b) Develop a sense of responsibility in your a) The speed at which decisions are made
subordinates b) The ability to choose the best course of action
c) Know your personnel and look out for their c) The avoidance of any negative outcomes in the
welfare short term
d) Ensure the task is understood, supervised, and d) The popularity of the decision among officers
accomplished and the community
32. A SWAT team regularly conducts realistic scenario 38. What will happen if a police leader is perceived as
training together to improve coordination and trust. unfair or biased in promotions and discipline within
Which leadership principle is being demonstrated? the department?
a) Set the example a) Morale and trust in leadership will deteriorate
b) Know your personnel b) Officers will become more motivated to perform
c) Train your personnel as a team well
d) Be technically and tactically proficient c) Discipline will improve because favoritism
creates competition
33. A Police chief assigns experienced detectives to a d) Public trust in the police will increase due to
complex homicide case while giving less experienced internal stability
officers tasks that match their current skill level.
Which principle of leadership is being applied? 39. Consider a police department where the leader
a) Employ your team in accordance with its avoids holding officers accountable for minor
capabilities infractions to maintain morale. What is the most likely
b) Seek responsibility and take responsibility for long-term impact of this leadership style on
your action department culture?
c) Develop a sense of responsibility in your a) It will foster a more lenient and adaptable culture
subordinates b) It will result in a decline in discipline and overall
d) Know yourself and seek self-improvement effectiveness
c) It will lead to a greater loyalty among officers
34. What is known as the foundation of police toward their leader
leadership? d) It will increase innovation by allowing officers
a) Integrity more freedom to act independently
b) Accountability
c) Decision-making ability 40. A Police Department wants to improve its patrol
d) Emotional intelligence efficiency by analyzing how officers spend their time
on patrol and optimizing their routes. Which principle
35. How does lack of integrity in police leadership likely of scientific management is being applied here?
affect both internal department morale and public a) Division of labor
perception? b) Standardization
a) It will improve public relations but lower internal c) Time an motion
morale d) Unity of command
b) It will increase internal respect but create
distance from the public 41. A Police Chief decides to reorganize the department
c) It will lead to mistrust within the department and so that each officer reports to only one superior.
erode public confidence Which principle of administrative management is this
d) It will have no significant impact as long as the applying?
leader is effective in other areas a) Discipline
b) Centralization
36. What would be the most likely outcome if a police c) Division of work
leader fails to hold officers accountable for d) Unity of command
misconduct?
a) Increased officer morale but reduced public trust 42. A Police department strictly follows a predefined set
b) A stronger relationship with the community but of rules when handling criminal investigations to
more internal conflicts
REVIEWER IN CFLM 2
ensure consistency and fairness. Which aspect of d) Planning
bureaucratic management is being implemented?
a) Division of labor 49. A police department regularly reviews crime statistics
b) Centralization and community feedback to adjust its patrol
c) Rule-bound operations strategies. Which component of systems theory is the
d) Flexibility in decision-making department of applying?
a) Inputs
43. A Police Chief decides to establish specialized units b) Outputs
such as homicide, narcotics, and cybercrime to c) Feedback loops
improve efficiency. Which principle of administrative d) Processes
management is being applied?
a) Unity of command 50. A police department in a small town focuses on
b) Division of work building strong community relations, while a
c) Centralization department focuses on specialized crime units.
d) Esprit de corps Which principle of contingency theory does this
reflect?
44. In a police department, officers are given the a) Flexibility and adaptability
authority to make arrests, but they are also held b) Standardization and centralization
accountable for their actions. This administrative c) Rule-bound operations
management principle refers to: d) Clear hierarchical structures
a) Equity and centralization
b) Stability of tenure of personnel 51. A precinct involves officers in discussion about
c) Authority and responsibility improving their patrol routes and strategies. This is an
d) Subordination of individual interests to the example of which principle of participative
general interest management theory?
a) Specialization
45. In a police department,each officer reports to one b) Decentralization
supervisor to avoid confusion and conflicting c) Rule-bound operation
instructions. Which principle does this represent? d) Employee involvement
a) Unity of command
b) Unity of direction 52. A police department establishes a task force to
c) Division of work continuously review and improve its crime-solving
d) Scalar chain techniques based on feedback from both the public
and officers. Which EQM concept does this illustrate?
46. A police department ensures that every officer has a a) Customer focus
designated workstation and that all equipment is b) Standardization
properly stored. Which principle does this illustrate? c) Employee motivation
a) Order d) Continuous improvement
b) Equity
c) Initiative 53. A police department introduces performance metrics,
d) Division of work such as response times and arrest rates, to evaluate
its success. Which element of New Public
47. A police department is tasked to reduce violent crime Management is this applying?
in a city by 15% over the next year. The department a) Decentralization
develops a comprehensive plan that includes b) Accountability
increased patrols, community engagement initiatives, c) Rule-bound operations
and partnerships with local organizations. Which d) Participative management
function of administrative management is being
applied? 54. During a large scale emergency, a police department
a) Planning ensures that all responders, including fire and
b) Organizing medical services, follow a clear command structure.
c) Directing Which incident command system is this
d) Reporting demonstrating?
a) Coordination
48. A police department compiles monthly crime statistics b) Scalability
and presents them to city officials to assess the c) Decentralizaion
effectiveness of current crime-prevention strategies. d) Unity of command
Which function does this demonstrate?
a) Reporting
b) Directing
c) Organizing
REVIEWER IN CFLM 2
d) Transformational
55. After a rise in cybercrime, a police department needs
to develop a long-term plan to address this issue, 61. A police manager assigns different officers specific
including updating policies and creating specialized roles based on their expertise and experience. For
teams. Which type of police manager should evaluate instance, one officer is assigned to a task force, while
and oversee the development of this long-term another handles community outreach. Which quality
strategy? of good management is reflected here?
a) Strategic manager a) Team building skills
b) Operational manager b) Delegation
c) Specialized unit manager c) Conflict resolution
d) Administrative manager d) Technical knowledge
56. A police department faces a sudden civil disturbance 62. A police department has a limited budget, and the
that requires quick decisions and strict control to manager must ensure that funds are allocated wisely
restore order. Which management style would be between new equipment, officer training, and
most effective in this situation, and why? community programs. Which managerial quality is
a) Laissez-faire most important in this situation?
b) Democratic a) Resource management
c) Authoritarian b) Attention to detail
d) Transformational c) Team-building skills
d) Consistency
57. A police chief wants to develop a new strategy for
community policing and improve relations with local 63. A police manager keeps up to date with new
neighborhoods. Which management should be used advancements in forensic science and ensures that
to encourage input from officers and community the department is equipped with the latest body
members and why? cameras and data management systems. This is an
a) Authoritarian example of which quality of police manager?
b) Democratic a) Delegation
c) Transactional b) Consistency
d) Laissez-faire c) Conflict resolution
d) Technical knowledge
58. A team of highly skilled and experienced detectives
has seen given a complex case that requires 64. Two officers are in disagreement over how to handle
independent work and creativity. Which management a case, and the police manager steps in to mediate,
style would be most appropriate or supervising this ensuring a fair and professional resolution. This
team and why? action reflects which important managerial skill?
a) Laissez-faire a) Delegation
b) Transactional b) Consistency
c) Authoritarian c) Attention to detail
d) Transformational d) Conflict resolution
59. A police department is undergoing a major cultural 65. Which function of police management is applied
shift to focus on community engagement and officer when a police department is focused on recruiting
development. The chief wants to inspire officers to new officers and offering professional development
align with this new vision and grow both personally opportunities to existing personnel?
and professionally. Which management style would a) Staffing
be the best fit for this scenario and why? b) Organizing
a) Laissez-faire c) Planning
b) Transactional d) Controlling
c) Authoritarian
d) Transformational 66. A police captain reviews the response times of patrol
units and compares them to the department’s
60. A precinct is struggling with officers not meeting standards, then takes action to improve performance.
performance targets, and the leadership decides to This is an example of which police management
introduce a reward and penalty system based on function?
specific goals. Which management style is being a) Leading
implemented, and what are its likely short-term b) Planning
benefits? c) Organizing
a) Authoritarian d) Controlling
b) Laissez-faire
c) Transactional
REVIEWER IN CFLM 2
67. A police manager receives a report of an officer d) Reduce the frequency of evaluation to once a
violating department policy. What should be their year
immediate course of action?
a) Ignore the report if the officer is well-liked 74. Which of the following is the first step in the decision-
b) Immediately suspend the officer without inquiry making process?
c) Discuss the incident only with higher a) Identifying alternatives
management b) Weighing the evidence
d) Conduct a thorough investigation into the c) Gathering information
incident d) Identifying the decision
75. .
68. After a disagreement between two officers escalates 76. Which of the following is a potential effect of emotions
and affects morale, which decisional role should a on decision-making?
police manager apply to resolve the issue? a) Emotions always lead to better decision-making
a) Liaison b) Emotions are irrelevant in decision-making
b) Monitor processes
c) Disseminator c) Emotions can cloud judgment and lead to
d) Disturbance handler impulsive choices
d) Emotions prevent the decision-maker from
69. During meeting with the local chief executive and the making any choice
municipal council, the chief of police discussed the
needs of additional funds for police operations and 77. Which of the following is the first step in the problem
crime prevention activities. What role is police solving process in police management?
manager demonstrating? a) Identifying the problem
a) Negotiator b) Collaborating with stakeholders
b) Disseminator c) Implementing a chosen strategy
c) Liaison d) Evaluating the effectiveness of a solution
d) Monitor
78. Why is data analysis important in problem-solving for
70. A police chief is invited to given a speech at a police departments?
community went to commemorating fallen officers. a) It avoids the need for decision-making
Which role is the chief applying in this situation? b) It eliminates the need for stakeholder
a) Leader collaboration
b) Monitor c) It identifies the problem and create actionable
c) Figurehead strategies to address the issue
d) Spokersperson d) It helps in understanding crime patterns and the
root cause of problems
71. A precinct commander regularly meets with local
community organization to build relationships and 79. Which characteristic of problem-solving involves
implement point crime prevention strategies. This role repeating steps if new information arises?
refers to? a) Stakeholder collaboration
a) Liaison b) Data gathering
b) Monitor c) Iterative process
c) Entrepreneur d) Command structure
d) Disturbance handler
80. A precinct captain lists the advantages and
72. A police department wants to improve transparency disadvantages or expanding patrols versus investing
and officer accountability. Which of the following in crime prevention program to decide how to use the
technologies would best support this goal? annual budget. Which decision-making technique is
a) Predictive policing tools this?
b) Drones for surveillance a) Rational decision-making
c) Geographic information system (GIS) b) Intuitive decision-making
d) Body-worn cameras c) Pros and cons analysis
d) Heuristics
73. A police department wants to ensure that its
equipment is functioning optimally and that staff are
performing efficiently. What is the best strategy for
achieving this right?
a) Rely on officers self-reports
b) Focus solely on financial adults
c) Use performance reviews regular audits
REVIEWER IN CFLM 2
81. During a meeting, police team freely suggests new 87. A company’s decision-making process is centralized,
approaches to reduce vehicle theft without judging or meaning that decisions are made by top executives
criticizing any idea. Which group decision-making rather than lower-level employees. What
technique is being used? organizational factor is influencing this approach to
a) Brainstorming decision-making?
b) Nominal group technique a) Culture
c) Consensus decision-making b) Structured
d) Dialectical inquiry c) Resources
d) Policies and procedures
82. A panel of policing experts is asked to respond
anonymously to multiple rounds of questionnaires on 88. These are descriptive data that provides insights into
how to improve police accountability. After several experiences, opinion, or behaviors utilize in decision-
rounds, the responses are summarized, and a making
consensus is reached. Which decision-making a) Quantitative data
technique is being used? b) Qualitative data
a) Delphi technique c) Primary data
b) Devil’s advocacy d) Secondary data
c) Consensus decision-making
d) Dialectical inquiry 89. You arrive at a chaotic scene involving a public
disturbance. Applying the OODA loop model, what
83. In a group discussion about increasing police should you do first?
presence in high-crime areas, one officer deliberately a) Act immediately to take control and minimize the
argues against the proposal to test its validity and effect of the situation
encourage critical thinking. Which group decision- b) Decide on a plan of action based on your
making technique is being used? experience
a) Devil’s advocacy c) Gather information to understand what’s
b) Multivoting happening
c) Dialectical inquiry d) Assess the legal implications of intervening
d) Consensus decision making
90. You are responding to hostage situation. What should
84. This occurs when stakeholders or employees are you rely on to make a quick decision?
hesitant to accept new policies or systems, requiring a) Personal judgment based on gut feeling
effective communication and leadership to overcome. b) The department’s SOPs for hostage situations
a) Complexity and uncertainty c) Asking the perpetrators directly for their
b) Resistance to change demands
c) Information overload d) Waiting for higher-level management to instruct
d) Political considerations you
85. The chief of police must decide between allocating 91. In a fast moving, high stress environment, why is
limited resources to a wealthy neighborhood versus a decentralized decision-making crucial?
lower-income one, knowing that both areas need a) It allows officers to ignore established rules
police visibility but the wealthier community is b) Officers can act immediately without waiting for
politically influential. What type of challenge is the approval
manager facing? c) It ensures that decisions are made by higher
a) Information overload authorities only
b) Resource constraints d) It minimizes the risk of mistakes during
c) Political considerations operations
d) Ethical dilemmas
92. According to the 10-80-10 rule, during which phase
86. An emergency response team has to quickly decide should you make most of your decisions quickly using
how to allocate resources during a natural disaster, pre-established protocols or strategies?
but they don’t have enough time to analyze all a) First 10%
available data. What situational factor is impacting b) Middle 80%
their decision-making? c) Final 10%
a) Complexity of the decision d) Throughout the entire process equally
b) Uncertainty
c) Time constraints
d) Emotional state