4/30/25, 10:10 AM Salesforce Help | Case View
Help
Case #470382065
Single Sign on
Opened Status
4/28/2025 Need More Information I need help Close
Activity Details
Add a comment, Srinivas...
Salesforce Support
April 30, 2025 at 6:34 AM
Added by Agent
Screenshot 2025-04-30 at 9.30.50 [Link] (/sfc/[Link]/v…
Apr 30, 2025 · Salesforce Support
Salesforce Support
April 30, 2025 at 6:34 AM
Hi Srinivas,
Good Morning.
In the Login and Registration we have to uncheck the checkbox I have
highlighted that will remove the site login and only show Microsoft SSO login.
[Link] 1/5
4/30/25, 10:10 AM Salesforce Help | Case View
Please do check now and let me know if any issues I will be happy to help
you.
Best Regards,
Daksh Shah.
Srinivas Challa
April 29, 2025 at 2:45 PM
It is still redirecting to login screen only Lets connect tomorrow
Facility [Link] (/sfc/[Link]/version/renditionDownload…
Apr 29, 2025 · Srinivas Challa
Salesforce Support
April 29, 2025 at 12:50 PM
Added by Agent
Screenshot 2025-04-29 at 3.48.03 [Link] (/sfc/[Link]/v…
Apr 29, 2025 · Salesforce Support
Salesforce Support
April 29, 2025 at 12:50 PM
Hi Srinivas,
I found the issue.
The checkbox SAML Enabled under single sign-on was not checked which
means the SSO was not active. Hence, we were not able to see the SSO
option Login and Registration page.
I just enabled that and selected SSO on Login and Registration page and now
we see the SSO option available.
[Link] 2/5
4/30/25, 10:10 AM Salesforce Help | Case View
Let me know if you have any additional questions and I will be happy to help
you.
Best Regards,
Daksh Shah.
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