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Module 12 Review Questions

The document consists of review questions related to digital transformation topics including cloud technology, e-commerce, and artificial intelligence. It covers various aspects such as cloud service types, security standards, and AI learning processes. Each question requires selecting the correct answer from multiple choices.

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fortnitefanatic2006
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133 views4 pages

Module 12 Review Questions

The document consists of review questions related to digital transformation topics including cloud technology, e-commerce, and artificial intelligence. It covers various aspects such as cloud service types, security standards, and AI learning processes. Each question requires selecting the correct answer from multiple choices.

Uploaded by

fortnitefanatic2006
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Digital Transformation: Cloud, E-commerce, and

AI

Review Questions

Mark the correct answer by bolding it.

1. What characteristic of cloud technology helps minimize storage costs by allowing customers

to pay only for what resources they use?

A. Broad network access

B. Measured service

C. Resource pooling

D. On-demand self-service

2. Your website development team is setting up a new website for your company, and you’ve

decided to host this website in a cloud service. However, in the interest of improving the

website’s performance, you don’t want to have to manage underlying servers. What kind of

cloud service will best meet your needs?

A. SaaS

B. FWaaS

C. IaaS

D. PaaS

3. Which of the following is not a concern when storing sensitive files in cloud storage?

A. Access to data during an outage

B. Compliance with state and federal laws


C. Automatic scaling of services

D. Third party access to data

4. What kind of technology can allow employees to access information about accumulated

vacation days from their home computers?

A. E-commerce

B. Cloud

C. CRM

D. IaaS

5. What marketing strategy can help streamline contacts with customers and target customer

interests?

A. E-business

B. USP

C. Omnichannel

D. C2C

6. What kind of e-commerce platform is best suited to support C2C transactions?

A. Online marketplace

B. Physical store

C. Internet-native store

D. Online storefront

7. Which e-commerce job role has the most direct influence on customer satisfaction ratings?

A. Shipping clerk

B. Customer service representative


C. Marketing specialist

D. Delivery truck driver

8. What set of standards requires retailers to encrypt customers’ payment information?

A. HIPAA

B. RWaaS

C. PCI DSS

D. CRM

9. What AI technology does a computer use to get better at playing chess?

A. NLP

B. ML

C. Chatbot

D. IoT

10. An AI system can use _______________ learning processes to identify a previously

unknown cause of heart disease.

A. reinforcement

B. supervised

C. personalized

D. unsupervised

11. What technologies can be used to connect an IoT device to a local network? Choose two.

A. Wi-Fi

B. ANN

C. Bluetooth
D. Smart plug

12. What technology can a call center technician use to find information about a product a

customer is interested in purchasing?

A. RPA

B. Data analytics

C. IoT

D. Chatbot

13. How can your smartphone’s virtual assistant determine whether you’re giving it a

command or someone else is talking instead?

A. You pause before asking your question.

B. You use the correct wake word.

C. You include details in your request.

D. You complete the voice training process.

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