Scribd
Upload
184 views3 pages

Consumer Act of The Philippines (RA 7394) Reviewer: Purpose

The Consumer Act of the Philippines (RA 7394) aims to protect consumer interests, promote welfare, and establish business conduct standards. It encompasses key areas such as product quality, deceptive sales practices, consumer rights, and enforcement measures, with penalties for violations. Main agencies involved include the Department of Trade and Industry, Department of Health, and Department of Agriculture.

Uploaded by

fbwgk5dmbq
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
184 views3 pages

Consumer Act of The Philippines (RA 7394) Reviewer: Purpose

The Consumer Act of the Philippines (RA 7394) aims to protect consumer interests, promote welfare, and establish business conduct standards. It encompasses key areas such as product quality, deceptive sales practices, consumer rights, and enforcement measures, with penalties for violations. Main agencies involved include the Department of Trade and Industry, Department of Health, and Department of Agriculture.

Uploaded by

fbwgk5dmbq
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Consumer Act of the Philippines (RA 7394) Reviewer

Purpose

 To protect the interest of the consumer, promote general welfare, and establish standards
of conduct for business and industry.

Main Agencies Involved

1. Department of Trade and Industry (DTI) — general consumer products.


2. Department of Health (DOH) — food, drugs, cosmetics, devices, and substances.
3. Department of Agriculture (DA) — agricultural products.

Key Parts of the Act

1. Consumer Product Quality & Safety

 Mandatory labeling & packaging requirements.


 Prohibition of hazardous substances.
 Standards for weights & measures.

2. Deceptive, Unfair & Unconscionable Sales Acts

 Prohibits false advertising.


 Protects against bait-and-switch tactics.
 Covers pyramid sales schemes.
3. Consumer Product & Service Warranties

 Guarantees repair, replacement, or refund for defective goods.


 Implied warranty of merchantability & fitness.

4. Labeling & Fair Packaging

 Requires accurate labels with product name, manufacturer, expiry date, etc.
 Prohibits misleading packaging.

5. Liability for Product & Service Defects

 Producers, manufacturers, and sellers are accountable for damages caused by defective
products.

6. Consumer Rights

 Right to basic needs


 Right to safety
 Right to information
 Right to choose
 Right to representation
 Right to redress
 Right to consumer education
 Right to a healthy environment

7. Enforcement & Penalties

 Fines, imprisonment, product recalls, and other sanctions.


 DTI/DOH/DA has the authority to issue cease and desist orders.

⚖️

Quick Recap
 Focused on consumer welfare.
 Covers product safety, fair trade, labeling, warranties, liability, and consumer rights.
 Violations can lead to penalties like fines & imprisonment.

You might also like