Cultural Attributes in Advertising An Indian Persp
Cultural Attributes in Advertising An Indian Persp
Citation : Subash Limbu [Link] (2024 ). Cultural Attributes In Advertising: An Indian Perspective ...Educational Administration: Theory
and Practice, 30(4), 845-853
Doi: 10.53555/kuey.v30i4.1576
Introduction
Copyright © 2024 by Author/s and Licensed by Kuey. This is an open access article distributed under the Creative Commons Attribution
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846 Subash Limbu et al. / Kuey, 30(4), 1576
a certain section of society may not accept it. However, such backlash is very low if we compare it with enormous
numbers of advertisements incorporating cultural elements, printed or aired in different media in India.
Review of Literature
Consumption is a natural process for every living being. However, our consumption preferences or choices
differ throughout the globe. Culture dictates the consumption pattern by prescribing manners of satisfying our
desires (Onkvisit and Shaw, 2007). It influences the lives in many different ways. It is visible in how individuals
dress, the music they listen to, their ways of thinking, communication and so on. The existence of such cultural
influence on human life reflects the causal rationale behind the incorporation of culture in advertising
practices. Consumers usually respond to advertisements positively when it is aligned with their cultural values
and norms (Zhang & Neelankavil, 1997). Lee (2019) also concluded culture does play an influential role in
advertising practices. The use of culture in advertisements helps in bridging the communication gap more
effectively between the brand and the consumer.
Pollay & Gallagher (1990) have identified that various cultural values are incorporated into advertisements.
They observed that Pleasure followed by Wisdom, Family and Security were the most dominant cultural values
depicted in US advertisements. Moreover, advertisements also show the changing cultural values in the society.
This fact was established by Tsao (1994). Tsao found that the use of cultural characteristics in the
advertisements was very different between the periods 1981-1985 and 1986-1990. He attributed this
phenomenon to the adoption of the Western lifestyle by Taiwanese people after 1985.
All these studies indicate that Marketers are aware of the importance given by the target consumers to their
culture. Continuous use of cultural attributes in advertisements also supports this proposition. Thus, culture
and advertising practices as a theme of research have always been attracting the attention of different
researchers throughout the globe. The popular value framework adopted in many of such studies either is
Rokeach’s inventory of values (1973) containing 36 values categorised into 18 Terminal Values and 18
Instrument Values; or Kahle’s list of values also known as LOV (1983) containing 9 values; or Hofstede’s (1980)
six Cultural Dimension; or Schwartz’s nine cultural values (2006). Amongst the above value framework, more
than a thousand research papers have been published based on the Hofstede cultural dimension (Zhou & Kwon,
2020).
Okazaki & Muller (2007) carried out a study concerning cross-cultural advertising research published in
selected reputed indexed journals from 1995 to 2006. ‘Cultural values’ followed by ‘Standardisation vs
Localisation debate’, ‘Consumer response to advertising’, ‘Advertising content’, and so on were the most
researched topics. They also observed that more than 48% of studies were carried out in Western Europe and
North America, 22% in Japan, China, and Korea together, and only 12% of studies were carried out in South
and South East Asia which includes India as well. This study also reveals that the research on advertising
focusing on cultural aspects in India is less done in comparison to regions or countries stated above. A similar
study was conducted by Lee (2019). Lee studied 246 research publications on culture that were published in
seven journals related to marketing, consumer psychology, and advertising between 2008 and 2017. These
journals were Journal of Advertising, Journal of Advertising Research, International Journal of Advertising,
Psychology & Marketing, Journal of Consumer Psychology, Journal of Consumer Research, and Journal of
Marketing. She observes that 30.49% of these articles were concerned with cross-national comparisons and
69.51% within the nation's cultural variations. She also observed that only 5.7% of studies have sampled Indians
in their studies. Lee’s (2019) study identifies a lack of interest among researchers at the global level in exploring
Indian culture in advertising research. However, there are a few noteworthy studies that have covered Indian
culture in advertising.
Srikandath (1991) conducted a content analysis of 200 Indian advertisements. The study revealed the
prevalence of High-tech as the dominant cultural value, followed by Health, Fun, Quality, beauty and others in
Indian advertisements. This study also reflects the practice of using dominant cultural values with secondary
values. For instance, he observed that in Indian advertisements, with the dominant value ‘Quality’, the
secondary value ‘Economy’ is mostly used. Another study also attempted to understand the different cultural
values depicted in Indian advertising. The study was conducted by Sharma & Bumb (2020). They conducted
content analysis on 200 print advertisements. They propose a model for cultural values in India by classifying
32 distinct cultural values into four latent variables, namely, Individual Traits, Fun & Frolic Traits, Religious
Traits, and Interpersonal Traits. Banerjee (2008) also endeavoured to identify the cultural values used in
Indian advertising. He proposed a verbal model portraying the cultural and value dimensions of Indian
consumers. The cultural dimensions include Languages, Symbols & Signs, Rituals & Customs, and Traditions.
The value dimensions comprised of Individual & Family, Society through Conformity, Success and Growth, Age
and Youthfulness, Happiness & Adaptability, and Religion and Spirituality. In a similar line, Swaminathan
(2015) revealed that Indian advertising depicts values like Power dimension, Individualism as well as
Collectivism, Clear gender roles, Hierarchy in the society (Respect for elders), and Fear of failure. The use of
cultural values in Indian advertisements may be justified as consumers tend to select brands that represent
family values, group values, status, self-identity, and personal values (Khare, 2011).
Subash Limbu et al / Kuey, 30(4), 1576 847
Various cross-cultural advertising studies were also conducted keeping Indian culture as one of the focussed
cultures. Pashupati & Lee (2003) compared Indian and Korean website advertisements. They identified that
advertisement practices in these two countries are very different. They attribute these differences to the types
of products and services being promoted and not to the cultural context. Khairullah & Khairullah (2003)
investigated the cultural values shown in advertisements across product categories in India and the United
States. They observed that the dominant cultural values depicted in these two countries' advertisements were
different. They observed that Convenience is the most dominant cultural value reflected in US advertisements
followed by Effectiveness, Leisure, Technology, Adventure, Courtesy and so on. In Indian advertisements, the
most dominant cultural values seen were Adventure, followed by Natural, Convenience, Technology, Leisure,
Courtesy, Effectiveness, Quality, and So on. In another cross-cultural study, Khairullah & Khairullah (2009)
concluded that culture influences advertising practices. They observed that Indian models were mostly
depicted in non-working situations, semi-professional, and mid-level business persons than the US models.
Language
Language is one of the fundamental elements of culture. It conveys cultural meaning and transmits the
collective wisdom of a community across different generations (Altarriba & Basnight-Brown, 2022). It acts as
a medium of communication through which knowledge is shared, emotions or thoughts are expressed and
provides a unique social identity (Davies & Dubinsky, 2018) to people. It also plays a crucial role in shaping
and preserving societal norms, values, and traditions (Parajuli, 2021). Thus, the use of language as a cultural
848 Subash Limbu et al. / Kuey, 30(4), 1576
element in advertising is not only limited to mere communication of a message but also involves leveraging the
emotions connected with it. The hypotheses based on the language element of culture are as follows:
Ho1.1: There is no significant difference between the Product Categories in the extent to which the language
element of culture is reflected in the advertisements.
Ho1.2: There is no significant difference between the Group Brands in the extent to which the language
element of culture is reflected in the advertisements.
Cultural Values
Cultural values are reflected in the actions of people in their daily lives. It is an essential characteristic of a
culture. Indian values such as righteous living, ethical behaviour, respect for elders, etc. are ceremoniously
displayed in the daily life of an Indian. Similarly, collectivism is one of the fundamental cultural values of
Indians. It emphasises strong family bonding and togetherness within communities (Ouellette, 2023). Even
with so much diversity, the values especially, the ‘tolerance and unity’ have continuously kept Indians together
since time immemorial. All these values provide a strong foundation for a social structure, interpersonal
relationships and individual behaviour. Hence, leveraging these cultural values becomes appealing to
advertisers. Moreover, advertisements that align with cultural values establish a deeper connection with
consumers thereby influencing their preferences and perceptions. Acknowledging and incorporating cultural
values in advertisements increases brand resonance and builds a sense of cultural affinity among the target
audience. Based on the above discussion, the following hypotheses are formulated to explore the integration
of cultural values in advertisements:
Ho2.1: There is no significant difference between the Product Categories in the extent to which the cultural
values are reflected in the advertisements.
Ho2.2: There is no significant difference between the Group Brands in the extent to which the cultural values
are reflected in the advertisements.
Cultural symbols
Cultural symbols include ancient religious motifs, national emblems, traditional dances, attire, cuisines,
heritage buildings, colours, etc. These symbols play a significant role in communicating a nation's diverse
culture. For instance, the Lotus holds a profound significance in Hinduism and Buddhism. It symbolizes purity
and enlightenment. Similarly, vibrant patterns like Mehendi, Diya, and traditional designs hold cultural
significance and are manifested during celebrations and rituals. Collectively, these symbols help visually
portray the cultural heritage and serve as a unifying force in a society. It goes beyond linguistic, regional, and
religious differences. In advertising, these symbols are strategically used to build a potential connection
between a brand and its audience. To examine the use of these cultural symbols in advertisements, the following
hypotheses are proposed:
Ho4.1: There is no significant difference between the Product Categories in the extent to which the cultural
symbols are reflected in the advertisements.
Ho4.2: There is no significant difference between the Group Brands in the extent to which the cultural
symbols are reflected in the advertisements.
Today’s market is cluttered with various media categories for brand promotion. There are many print media,
audio-only media, audio-visual media, influencer marketing and many more. Thus, marketers have a long list
of media to pick and use. Therefore, to be concise, the present study is limited to the study of advertisements
that are in audio-visual format. The prominent mediums for audio-visual advertising are TV, movie theatres,
online platforms, social media, and digital signage. Among these, online platforms and social media are the
contemporary platforms for advertisements and are highly used for brand promotion. Despite the growth in
internet-enabled platforms, traditional media still attracts significant investment from advertisers (Moorman,
Ryan, & Tavassoli, 2022). However, internet-enabled platforms including social media, have revolutionised the
Subash Limbu et al / Kuey, 30(4), 1576 849
advertising industry by providing direct access to large audiences. For instance, as of February 2023, India has
467 million active YouTube users, 314.6 million on Facebook, 229.6 million on Instagram, 172.5 million on
Snapchat, 117.6 million on Facebook Messenger, 99 million on LinkedIn, and 27.25 million on Twitter (Kemp,
2023). The substantial user base on these platforms is appealing to marketers. YouTube remains the preferred
social media platform for advertising in the Indian context (Kemp, 2023). Notably, television advertisements
are often shared on social media platforms. Therefore, to identify advertisers and their brands for the present
study, the researcher uses the data provided by Broadcast Audience Research Council India (BARC India).
Methodology
The total number of advertising brand groups is not defined anywhere and the number is infinite. Out of the
infinite brand groups researcher has selected purposively the groups that are listed by BARC India. BARC India
releases weekly data on the top 10 advertiser groups and brands based on advertisement volume aired on
Indian television. Table no. 1 displays the top 10 TV advertiser groups, ranked based on advertisement volume
in seconds.
Table no. 1: Advertiser Groups with highest advertisement volumes in Indian Television
Rank Advertiser Group Ad Vol (‘000 Secs)
1 Hindustan Unilever Ltd (HUL) 4655.44
2 Reckitt Benckiser (India) Ltd 4088.99
3 Godrej Consumers Products Ltd 1582.00
4 Brook Bond India Ltd 1035.74
5 Cadburys India Ltd 828.38
6 Coca-Cola India Ltd 610.99
7 Procter & Gamble (P&G) 591.4
8 Britannia Industries Ltd 571.79
9 Procter & Gamble Home Products 566.75
10 Amazon Online India Private Limited. 490.43
Source: Week 37 Data of 2023 by BARC India
Table 1 presents the top ten group brands with the highest advertisement volumes. Among these, Brook Bond
India Ltd is a subsidiary of Hindustan Unilever Ltd (HUL), and both Procter & Gamble and Procter & Gamble
Home Products belong to the same brand group. The 10th position in the list exclusively promotes a single
brand at different times and is excluded from this study. Consequently, the present research focuses on seven
specific group brands: Hindustan Unilever Ltd, Procter & Gamble, Cadburys India Ltd (now Mondelez India
Foods Private Limited since 2010), Godrej Consumers Products Ltd, Coca-Cola India Ltd, Britannia Industries
Ltd, and Reckitt Benckiser (India) Ltd.
Analysis
In 129 advertisements, personal care brands comprised 33.3%, followed by snacks-chocolates-biscuits brands
at 21.7%, home care at 10.9%, health care at 10.1%, beverages at 9.3%, groceries at 8.5%, and fabric care at
6.2%. Notably, 41.1% of the advertisements belonged to Hindustan Unilever Limited (HUL), 13.2% to Britannia
Industries, 10.1% to Cadbury India, 9.3% to Coca-Cola India, 9.3% to Procter & Gamble (P&G), 9.3% to Reckitt
Benckiser, and 7.8% to Godrej Consumers.
A closer look at the data reveals that 82.9% and 55% of the advertisements heavily incorporate language and
cultural values. On the contrary, a significant majority, comprising 91.5% and 55.8% of the advertisements, do
not incorporate customs & rituals and cultural symbols. The utilization of cultural elements in advertisements
varies considerably, as evidenced by the data in Table No. 2.
Furthermore, the study observed that the median and mode for the degree of use of language and cultural
values in advertisements were consistently rated at 5 (heavily used). In contrast, for customs & rituals and
cultural symbols, the ratings were consistently at 1 (not used at all). This highlights the variability in the choice
of these cultural elements in advertising strategies.
To examine the defined hypotheses, the Kruskal-Wallis H test was employed. The obtained results are as
follows:
Hypothesis Ho1.1: At a significance level of 0.05, the observed P value was 0.154, surpassing the significance
level. Consequently, we fail to reject the null hypothesis, indicating no significant difference among Product
Categories regarding the reflection of the language element of culture in advertisements.
Hypothesis Ho1.2: At a significance level of 0.05, the observed P value was 0.96, exceeding the significance
level. Consequently, we fail to reject the null hypothesis, suggesting no significant difference among Group
Brands in the extent to which the language element of culture is presented in advertisements.
Hypothesis Ho2.1: At a significance level of 0.05, the observed P value was 0.00, falling below the significance
level. Thus, we reject the null hypothesis, signifying a significant difference among Product Categories in the
reflection of cultural values in advertisements. Post hoc testing using the Games-Howell Test revealed specific
pairs of groups demonstrating significant differences:
Hypothesis Ho2.2: At a significance level of 0.05, the observed P value was 0.00, below the significance level.
Hence, we reject the null hypothesis, indicating a significant difference among Group Brands in the extent to
which cultural values are reflected in advertisements. Subsequent post hoc testing with the Games-Howell
Test identified specific pairs of groups with significant differences:
o HUL and Coco-Cola India Ltd (P=0.006)
Subash Limbu et al / Kuey, 30(4), 1576 851
Discussion
The present research focused on understanding the integration of cultural elements in Indian advertising
practices across product categories and group brands. The language element of culture is consistently used in
all advertisements, regardless of product categories or group brands. However, differences are seen between
product categories and group brands in how they portray specific cultural values. When it comes to depicting
customs & rituals in advertisements, no significant differences were observed among product categories.
However, variations were observed in the advertisements for the group brand with the product category
‘Snacks-Chocolates-Biscuits’.
Concerning the use of cultural symbols, a significant difference was found among product categories - Groceries
and Snacks-Chocolates-Biscuits advertisements. Among group brands, varying degrees of use of cultural
symbols were identified. Significant variation was observed in the advertisements of HUL, Britannia Industries
Ltd, and Godrej Consumers Ltd. The outcome of the present study indicates that language elements of culture
are used in all the advertisements heavily followed by the portrayal of cultural values. However, Customs &
Rituals and Cultural Symbols, are less frequently used in advertisements.
Conclusion
This study emphasises the significant impact of culture on human behaviour and consumer choices, as reflected
in the advertising strategies of diverse brands. This research, though preliminary, establishes the foundation
for deeper inquiries into the complex relationship between cultural attributes and advertising strategies. For a
long period, marketers have been using various cultural elements in their advertisements strategically to attract
consumer attention. However, the findings of the present study revealed that advertisers are not giving equal
preference to the different elements of culture in advertisements. They are using a selective approach in
choosing specific cultural elements. This observed advertisers’ bias requires the need for further investigation
focusing on identifying factors influencing these selective preferences. The present research aimed to analyse
the integration of cultural elements in Indian advertising practices across product categories and group brands.
The study reveals a significant presence of language and cultural values in Indian advertising across various
product categories. However, it also highlights a notable absence of customs & rituals and cultural symbols.
Additionally, significant differences are observed among group brands regarding the portrayal of cultural
values in advertisements. However, the absence of significant differences in the reflection of cultural symbols
across group brands suggests a degree of consistency in this aspect of advertising. Thus, the stated objectives
of the research have been accomplished. Furthermore, the present study provides valuable insights into the
diversity of advertising strategies employed within the Indian market and suggests potential areas for
improvement in cultural integration in advertising practices. Future research could be undertaken to examine
the impact of such choices of advertisers on consumer decision-making. Such an academic exercise will help in
expanding the existing knowledge base concerning culture and advertising. Thus, contributing to a more
holistic understanding of the select theme of the research.
852 Subash Limbu et al. / Kuey, 30(4), 1576
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