Contact
Phone: +919772968447
RAJESH KUMAR MALVIYA
Email: [email protected] HARDWARE AND NETWORKING
LinkedIn: https://www.linkedIn.com/in/
rajesh-kumar-7358b0243
Address: B-402, Samartha Sai Monarch,
Profile
Near Abhinav Vidyalaya, To advance in my career by fulfilling organizational goals and
Dombivli East - 421203 attaining a position of responsibility where I can implement and
further polish my skills and knowledge.
Education
Bachelor of Arts (History) DEC 2016 Professional Experience
Indira Gandhi National Open University,
New Delhi Desktop Support Engineer (IT Security)
VFS Global (DXC Technology) 2023 – Present
Higher Secondary School July 2011
Ø Lead Desktop Engineer managing a team of five, delivering efficient IT support and
Govt. Senior Secondary School, Sumerpur asset management.
Ø Resolved user issues and provided daily opera onal reports to leadership.
Senior Secondary School July 2008 Ø Installed, configured, and troubleshot desktops, laptops, printers, and peripherals.
Govt. Senior Secondary School, Sumerpur Ø Supported user accounts, access permissions, and performed LAN/WAN network
troubleshoo ng.
Ø Documented technical issues and resolu ons to enhance the internal knowledge
base.
Certification
· Libra Computer Technical Support Executive
Ø Diploma in Computer Applica on (MS Office, Tally, Harsachi Solutions Pvt. Ltd. 2023 – 2023
CorelDraw, Photoshop, Illustrator, Page Maker, and DTP).
Ø Computer Hardware and Networking Course Ø Troubleshoot PC, laptop, and opera ng system issues, and perform so ware
(Router Configura on, IP Configura on, Domain Se ng, installa ons and modifica ons.
Network Setup). Ø Manage servers and networking while ensuring system efficiency.
Ø Provide excellent customer service with strong verbal and wri en communica on.
· Netcore Skill and Development Ø Maintain accurate documenta on and support technical opera ons.
Fundamentals (Experience Certificate)
Ø Smartphone repairing and so ware IT Technician
Ø installa on and configura on. Jagat Mobile 2021 – 2023
· Maa Graphics (Experience Certificate)
Ø Diagnose and repair hardware and so ware issues in mobile devices and
Ø Proficient in CorelDraw, Photoshop, and Illustrator,
Ø computers.
Ø Designing banners, hoardings, flexes, and more,
Ø Perform installa ons, upgrades, and maintenance of computer
Ø Cra ing business cards, brochures, and album layouts,
Ø hardware, peripherals, and networks.
Ø Expert in photo edi ng and vector design.
Graphic Designer
Skills Maa Graphics 2018 – 2021
Ø Create designs using CorelDraw, Photoshop, and Adobe Illustrator.
Technical Skills: Ø Design banners, hoardings, flexes, business cards, adver sing materials,
Ø Operating Systems Ø brochures, and album layouts.
Ø Hardware Support
Ø NetworkingSoftware and Applications
Ø Active Directory and User Management
IT Technician
Ø Remote Support Tools Jay Ambe Computer 2014 – 2016
Ø ITIL and Ticketing Systems Ø Provide on-site technical support for hardware and network issues.
Ø Backup and Recovery Ø Ensure customer sa sfac on through efficient problem-solving.
Ø Command-Line Proficiency
Technical Support Engineer
Soft Skills: Prism Lab India Kerala 2012 – 2014
Ø Communication
Ø Problem-Solving Ø Provide field support for photo and album prin ng technology.
Ø Customer Service Ø Service electronic devices and photography equipment.
Ø Time Management IT Technician
Ø Team Collaboration Aditya Computer 2011 – 2012
Ø Adaptability
Ø Manage day-to-day opera ons of a cybercafé.
Ø Handle network systems and troubleshoot technical issues.
Strength
IT Technician
· Passionate about learning new
Libra Computer 2009 – 2011
technologies and creating
opportunities for implementation. Ø Underwent comprehensive training in hardware and networking.
· Possesses a Positive attitude, Ø nstall, configure, and maintain hardware systems and network infrastructure.
hardworking nature, and
excellent teamwork and
Collaboration skills.
Language
English, Hindi, Gujarati, Marathi
