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School Service Delivery Charter

The document outlines the service delivery charter for ACK St. Johns Kapkorio School, detailing various services provided, the responsible offices, requirements, user charges, and expected time for each service. Services include visitor reception, KPSEA registration, discipline handling, guidance and counseling, catering, clearance, internal assessments, issuance of certificates, food availability, and performance contracting. All services are offered free of charge, with specific timeframes for completion, and complaints can be directed to the Head Teacher.

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Nehemiah kipchumba
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331 views3 pages

School Service Delivery Charter

The document outlines the service delivery charter for ACK St. Johns Kapkorio School, detailing various services provided, the responsible offices, requirements, user charges, and expected time for each service. Services include visitor reception, KPSEA registration, discipline handling, guidance and counseling, catering, clearance, internal assessments, issuance of certificates, food availability, and performance contracting. All services are offered free of charge, with specific timeframes for completion, and complaints can be directed to the Head Teacher.

Uploaded by

Nehemiah kipchumba
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

ACK ST JOHNS KAPKORIO P.

O BOX 485-30300 KAPSABET


SCHOOL SERVICE DELIVERY CHARTER
NO SERVICE OFFICE ROOM REQUIREMEN USER TIME
RENDERED INCHARGE T CHARGE
1 Receiving visitors TOD, Snr Staff Clearance Free 2 Min
Teacher ,DHT room, from the TOD
H/teacher’
s office
2 KPSEA HT, DHT, Office Birth Free 20 Min
Registration Class Teacher Certificate
3 Discipline cases Disciplinary DHT’s Discipline Free 30 Min
committee Office Book
4 Guidance Guidance and DHT, Cooperation Free weekly
/counseling counseling H/teacher’ from the
committee s Office clients session
attendance
5 Catering Kitchen staff Kitchen Preparation Free 1 hour
and serving
food to
teachers and
learners
6 Clearance from Snr Book Clearance Free 20 min
school Teacher/DHT, office book
H/teacher
7 Internal D/HT D/HT’S Content Free Time
assessment office covered Allocated
learners/teach for
ers assessment
8 Issuance of H/T, DHT, H/T’s Issuance book Free 20 min
leaving SNR Teacher Office,
certificates and DHT Office
academic
certificates
9 Food staffs Teacher in- Store Food available Free 5 min
charge, Snr
Teacher, DHT,
H/T, Cook
10 Performance H/T,D/HT H/T’s, TPAD Calendar Free ongoing
contracting/TPAD D/HT’S Cooperation
office from teacher

Complaints/ complement to be addressed to the Head teacher


Tel 0723546014

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