Staff Development Programme
Staff Development Programme
SUBMITTED ON -
14/05/25
STAFF DEVELOPMENT PROGRAMME
Staff development is the process directed towards the personal & professional growth of
the nurses and other personnel while they are employed by a health care agency.
Personal and Professional Development (CPPD) is the new name for the Staff Develop-
ment.
Staff development activities include training and education provided by an employee to
improve the occupational and personal knowledge, skills, and attitudes of vested
employees.
DEFINITION
Staff development includes all training and education undertaken by an employer to im-
prove the occupational and personal knowledge, skills, and attitudes of employment.
A process consisting of orientation, in-service education and continuing education for the
people of promoting the development of personnel within any employment setting, con-
sistent with the goals and responsibilities of the employment.( ANA)
The staff education include all the planned educational activity recognized by a health care agency
as directed toward meeting the job related learning needs of the nurse and other personnel and
therefore , may include continuing education- in-service education-extramural education and post
basic education.
Staff development activities are defined by its concepts such as competence, interest needs and
learning and training.
Competence is the state of possessing qualities and abilities that are required for a particular role
or task, e.g. nurses competence in handling new cases and new equipment or handling new tech-
niques.
Interests are inclinations that cause an individual to be attracted or repelled by certain objects,
events or persons with the result that the individual seeks experiences that favour development.
The goal of staff development programme should be to stimulate sufficient interest in a topic that
learner will continue to study the subject independently.
Need is a lack, tension, desire or demand that impels a person to specific behavior. An educational
need is a measurable discrepancy between a person’s actual job competence and desired compe-
tence level.
Learning consists of desirable behavioral change that results from a prescribed experience.
Training may be defined as an organized method of ensuring that people have knowledge and
skills for specific purpose that acquired the necessary knowledge to perform the duties of the job.
FUNCTIONS OF STAFF DEVELOPMENT PROGRAMME
Provide Educational activities for all nurses employed by the health care agencydirected
towards change behavior related to role expectations.
It concerned with growth and development of personnel from their initial contact with
a healthcare agency until termination of service
The model has been structured in a such way that staff development can be facilitated within an
agency and can provide linkage with the pre-service education, experience and socio-economics
of the nurse.
Within a health care agency, the following components will provide framework for structuring a
staff development programme.
SOCIO-ECONOMICS
1. Manpower planning recruitment
Selection
Placement
2. Counseling Performance evaluation.
Career planning Promotion
EXPERIENCE
1. Nursing practice
Direct patient care- general or specialties as independent patient careassignment or
team approach.
Indirect patient care- supervision, administration, teaching and research.
2. Other real life experience
Colleague interaction.
Voluntary activities related to health care.
Professional association participants.
Personal life.
EDUCATION
1. Continuing education
In-service education.
Orientation
Skills, attitude and knowledge pertinent to nursing practice within thehealth
care learn and to career planning for individual nurse practioners.
Extramural education- pertinent to individual and health care agency need.
2. Post basic nursing education
It is pertinent to nursing practice, individual and health care agency need.
EXPERIENCE
3. Nursing practice
Direct patient care- general or specialties as independent patient careassignment
or team approach.
Indirect patient care- supervision, administration, teaching and research.
4. Other real life experience
Colleague interaction.
Voluntary activities related to health care.
Professional association participants.
Personal life.
EDUCATION
3. Continuing education
In-service education.
Orientation
Skills, attitude and knowledge pertinent to nursing practice within thehealth
care learn and to career planning for individual nurse practioners.
Extramural education- pertinent to individual and health care agency need.
EXPLANATION OF MODEL
The staff development model is based on the aforementioned philosophical statement, that the
activities within a health care agency are directed towards achieving a high quality care through
the mutual goal oriented efforts of health care agency, the nursing profession, and its practioners.
In its broadest sense, staff development has three major components-
The educational components assumes that the nurse is motivated to continue learning through in-
volvement in educational activities endorse by a health care agency and the nursing profession.It
may take the form of continuing education- in-service education and extramural education, or post
basic nursing education.
Post Basic Nursing Nursing
Education Practice
Education Experience
Other
Continuing Real life
Nursing
Education: Nurse Profession Experienc
-In-service
Education
- Extramural HEALTH CARE
Education
Health Care
Agency Employee
-Employer
Socio- Relations
Manpower Economics
Planning
Counseling
- Career
Planning
- Performance
Evaluation
Agency based educational activity is referred to as in-service education. It begins with orientation
to the health care agency and to a particular position, continues in the form of skill training related
to nursing or more generalized skill training related to patient care within contextof the health care
team.
Outside the agency, the nurse’s educational activities may continue either as extramural extra-
mural education or as post basic nursing education. Extramural education, like in-service educa-
tion, care rightfully be classified as continued education. Extramural education includes short
course, conference, seminars and the like, which are planned for the group learning, as wellas
programmed learning and correspondence course geared to the individual nurse.
Post-basic nursing education refers to formal study at a degree-granting institution. Although in
most cases this type of education refers to a full time commitment to an academic programme
leading to a university diploma, certificate , baccalaureate degree, masters degree or doctorate
degree require leave of absence from the health care agency, it is still planned staff development.
In some pre-requisite and introductory course for these programmes may be taken an extramural
basis while the nurse is fully employed. In this case, it is commonly classified as continuing edu-
cation rather than post-basic nursing education.
Education, either post basic and/ continuing organized within or health care agency, is influenced
by the standards of nursing practice and the interest and support of the professional association.
This component of staff development is commonly called staff education by a health care agency.
It requires the shared responsibility of a health care agency, the nurse and the nursing profession
for planning and implementation, even through the input of each of theaforementioned may vary
in the planning or implementation.
Experience in the nursing practice and experience in daily living are integral parts of staff devel-
opment. Although a planned approach to the daily assignment of nursing responsibilities is both a
benefit to the development of the nurse practioners and prerequisites to high quality patient care,
some benefit is also derived from unplanned experience. The planned activities encountered with
involvement in professional nursing activities and those of community organizations are experi-
ence that are recognized by health care agencies, the nursing professions,and nurse as contributing
to staff development.
The socio-economic component of staff development assumes the involvement of the health care
agency, the nurse, the nurse association in management, planning counseling, and employee-em-
ployer relations. The effectiveness of manpower planning depends on need assessment, which is
in part influenced by the standards set by the nursing profession and in part by the honoring of job
commitment made between the health care agency the nurse. These latter factors also determine
the extents of exposure of the nurse to staff development programme. Counseling, from the staff
development point exposure of the view, includes career planning as well as performance evalua-
tion for the benefits of both health care agencies, and the nurse. Employee-employer relations the
professional association has a responsibility for providingguidelines pertinent to staff development
programmes.
Although each part of the modular structure represents a distinct element of staff development and
each may well be established as an autonomous programme the effectiveness of staffdevelopment
is contingent on the interrelated utilization of the modular concept.
STEPS OF STAFF DEVELOPMENT PROGRAM
Set priority
The major factors that determine the administrative structure of an agency- wide staff development
programme are:
In some cases a centralized structure will be more effective than a decentralized structure. There
are advantages to both type of structure. Usually, the co-ordination of staff development is more
readily facilitated in a centralized structure. However, in a decentralized structure, it is possible
to involve a larger number of personnel in a planning and implementing programme. One alterna-
tive is a centralized structure for an agency-wide staff development programme anddecentralised
structure for programme related to learning a specific job skill. Whatever be the administrative
structure, it is vital to circumvent redundancy, repetition and ineffective utilisationof personnel
and facilities.
The qualifications required in staff development personnel depend on the nature of staff develop-
ment task to be performed that is administration, teaching, counseling. People in various disci-
plines must be used to help in assessing staff- staff development needs, recommendation where
and how these needs can be best be met, and in planning, organizing, implementing and evaluating
staff development programmes.
Staff development includes formal and informal group and training and education. The goals of
staff development programmes are to assist each employee to improve performance in his or her
present position and to acquire personal and professional abilities that maximize the possibility of
carrier development.
1 Induction training-
Is a brief, standards indoctrination to an agency’s philosophy, purpose, policies and regulations given
to each worker during her or his first two or three days of employment in order to ensure his or her
identification with agency’ and philosophy, goals and norms.
Steps in induction
Tour of facilities
Introduction to the other employees, superiors and subordinates.
Description of organizational functions.
Departmental visit
Orientation to philosophy goals and objectives
Meaning
Components
A new employee to his or her job setting so that he / she is aware of his/ her job
responsibility and expectation.
Present employee to the job responsibilities of his/ her expanded/ enriched role.
The old employees to the policy changes.
Importance of orientation programme
Provides essential, relevant and necessary information
Helps employee to gain confidence,
Lessen the time for the employee to learn about new situations related to his/her job
setting.
Helps the new employee to develop a sense of belonging
Eliminates
Learning by trail and error.
Passing of incorrect information by old employees and peers.
Reduces misinterpretation.
Mistakes and confusion.
Help new employee in solving initial problems and adjust the new situation/environ-
ment, Acquaints her with personnel services readily with in the institution/community
Content of an orientation programme
3. IN SERVICE EDUCATION
Definition
In service education is a planned educational experience provided in the job setting and
closely identified with services in order to help person perform more effectively as a
person and as a worker.
Concept of in-service education Closely identified with services Help a person’s to im-
prove performance effectively Planned education activities Provided in a job setting
In- service education aims at developing the ability for efficient working and capacity for
continous learning, so that one may adapt to changes with judgments and produce profitable
services which become an important tool for the health care of the society and nation at
large, i.e.
To provide for and promote the personal growth and development of the workers
To stimulate and develop occupational
To proved for job satisfaction
identifying and meeting current bearing needs
To disseminate new information from body of nursing knowledge and health science
through verity of channels.
To acquire up to date knowledge and to make confidence among the nurses.
To retain experience personnel to foster there continue education.
4. CONTINUING EDUCATION
Definition
Continuing education is all the learning activities that occur after an individual has completed
his basic education
cooper
The need for continuing education emerges from the phenomenon of change, change what is
known about a man and how he functions in health and illness, change in the ways in which
people meet the challenge to survive in a dynamic age, and change in the objectives, organi-
zation and financing of health services.
Increasing public concern for health and welfare of all the people is reflected in the growing
amount of social legislation, much of which has had will increasingly have a direct effect on
the nature and quality of health care available to those formally unable to affords this.
Legislation had a great impact on the education of health and welfare of all personnel andhas
made possible the accelerated growth of nursing education through enactment oflaws, which
provide financial assistance to schools and individual students.
These are the forces within the nursing profession as well as in the larger society, which high-
light the need for planned programmes of continuing education geared to the needsof the
practioners. These forces include, changing functions of the nurse, an increasing trend towards
specialization, the relative shortage of nurses, the great variations in the nature and necessity
of formal education, preparation and mobility of the nurse population.
Nursing functions require a high degree of skill and knowledge are now offered performed by
RNs with widely varying degrees of competence and educational preparation.
In a world Where scientific advances, technologic innovations and social changes are occurring
rapidly and new patterns of health care emerging, traditional roles of nurses are under close scrutiny
and some must inevitably give way to new roles. If the goal of providing the best possible health
care for all people is to be achieved, nurses must became involved in creating
new solutions for the improvement of nursing care. This must become the responsibility of every
nurse.
Definition
This is concerned with developing expert technical or manual skills, communication and helps
the personnel to perform their functions effectively.
Objectives
To help the nursing personnel to perform correct methods and procedures withunder-
standing.
Establishing standards and quality of nursing services.
Procedure to skill nurses to skilled nurses.
Types of skills
Psychomotor skill
Cognitive skill
Teaching skills
Affective skill
Communication skill
Supervisory skills.
Individual nurse needed to have greater freedom to choose the specific field of nursing
in which she would work.
Good work to be recognized and reward.
A venues of advancement and promotion need to be better development .
Set the stage, using equipment similar to that provided for the worker in the work
situation.
Create in worker a learning attitude,
Give reasons why the procedure is carried out in this way in this agency;
Break the activities in to logical steps, necessary to carry out the procedure.Demon-
strate step by step.
Make certain that the person has learnt by requiring a return demonstration
Provide written out lines for references.
Arrange for follow up (supervision
1. Orientation
2. Formal programmes
3. Unit programmes
4. Workshop and conferences
The nursing service department and the nursing staff development unit philosophy, purpose
and goals address the staff development needs of nursing personnel.
Qualified administrative, educational and support personnel are provided to meet the learning
and developmental needs by nursing services personnel.
Nursing staff development educators assist nursing personnel in identifying their learning
needs and planning learning activities to meet those needs.
Provides the unit systematically, plans and evaluate the overall nursing staff development
program in response to health care needs.
Educational offering and learning experience are designed through the use of educational
process and incorporate adult education and learning principles.
Material sources and facilities are adequate to achieve the goals and implement the functionsof
the overall nursing staff development unit.
Standard VII – records and reports
The nursing staff development unit establishes and maintains a record keeping and report
system
Evaluation is an integral ongoing and systematic process, which includes measuring theimpact
on the learning
Standard IX – consultation
Nursing staff development educators use the consultation process to facilitate and enhance
achievement of individual, departmental and organizational goals.
Standard X – climate
Nursing staff development educators foster a climate which promotes open communication,
learning and professional growth.
Nursing staff development educators encourage systematic inquiry and applications of the
results into nursing practice.
Lack of time
Inadequate resources at disposal
Under-funded training budgets
Conflicting priorities
Lack of Clarity about what should be done
Failure to identify, or accept the need.
Shortfall in training skill or experience
Fear that trained employee will leave the organization
Physical tour of the facilities Group discussion Seminar Hand book and pamphletOrienta-
tion, Seminar Discussion, Hand out or book and pamphlets Orientation Skill training
Continuing education, Leadership training, Lecture, Demonstration, Seminar, D e ba t e ,Journal
club ,Book review, Correspondence course, Formal course, Clinical research.
Roles-He/she:
1. Applies adult learning principles when helping employees learn new skills orinformation.
2. Coaches employees readily regarding knowledge and skill deficits.
3. Actively seeks out teaching opportunities.
4. Uses teaching techniques that empower staff.
5. Is sensitive to the learning deficits of the staff and creatively minimizes these deficits.
6. Frequently asses learning needs of the unit.
Functions
1. Works with reduction department to delineate shared individual responsibility for staff
development.
2. Ensures that there are adequate resources for staff development.
3. Assumes responsibility for quality and fiscal control of staff development.
4. Makes appropriate decisions regarding educational resources allocation in periods of
fiscal constraints.
5. Ensures that all staff competent for roles assigned.
6. Provides input in formulating staff development policies
DUTIES AND RESPONSIBILITIES OF VARIOUS CATEGORY OF
NURSING PERSONNEL
STAFF NURSE
Educational qualifications
1. General wards
1:3(Hospital attached with school or college of nursing)
1:5(hospital not attached with school or college of nursing)
2. ICU, ICCU and other specialty 1:1 for 24 hours.
3. Labour room 4 in each shift.
4. Operation theatre 3 for 24 hours per table.
5. Out-patient department 1 in each clinic room of the OPD.
6. Casualty and emergency 1:1 in each shift
7. Pediatric unit 1:2 beds.
8. And 30 percent leave reserve post of staff nurse should be maintained.
Helps the ward in charge to carry out her/his work or act as ward in-charge During their absence.
1. Maintains general cleanliness of the ward the sanitary annexure.
2. Supervises the duties of group “D” employees and guides them and reports accordingly.
3. Writes the diet register and supervise the distribution of diet and report if any, necessary.
4. Maintains scheduled poisonous drug registers.
5. Supervises nursing care and other tasks carried out by the students.
6. Maintains duty room trays, sterilizes instruments and see that procedural trays are in
readiness.
7. Take over from duty nurse of the pervious, new and serious patients, instruments,supplies
drugs etc.
8. Maintain all the records.
1. Indent and procurement of all necessary equipments, drugs, oxygen cylinder which are
required for the unit.
2. Operates ECG, EEG, cardiac resuscitation etc.
Psychiatric unit
Educational function
Educational qualifications
Standard norms
Since it is a first level nursing supervisory role which needs at least one senior staff nurse for five
staff nurses.(1:5)
1. Ensures safe and clean environment for the ward/ unit/ special department.
2. Makes duty and works assignments.
3. Indenting and procurement of ward supplies and equipments and keeps records.
4. Does regular inventory checking her/his ward unit.
5. Act as a liaison officer between staff and hospital administration.
6. Maintains good public relations
7. Maintains discipline among the personnel working in a particular ward.
8. Reports and medico-legal cases in the ward/unit.
9. Ensures that students get desired learning experience in the ward/unit.
Educational functions
Educational qualifications
Standard norms
Since it is the second level nursing supervisory role, it needs at least the nursing superintendent
grade II for 3 senior staff nurse (1:3)
1. Organizes and plans nursing care activities of the floor accordingly to the hospitalpolicies
and service needs.
2. Plans staffing pattern and other necessary requirements of her/his department.
3. Conducts and attends to the departmental and interdepartmental meetings/conferences
from time to time.
4. Makes regular rounds of his/her department.
5. Looks into the safety and general dealings of the department.
6. Receives report from the night supervisor or her/his departments.
7. Evaluates nature and quantum of care required in each unit/ward.
8. Plans ward management with each ward/unit.
9. Officiates in absence of nursing superintendent.
10. Helps ward/unit supervises to procure their ward/unit.
Educational function
1. Arranges classes and clinical teaching of nursing students in their department, related to
the specialty experience.
2. Implements the ward teaching programme and clinical experience of the students with the
help of doctors and nurses.
3. Does counseling and guidance of staff and students.
4. Arranges and conducts staff development programmes of his/her department.
5. Assists in planning for and participation in the training of auxiliary personnel.
Educational qualifications
Standard norms
There should be nursing superintendent Grade I for 200 bedded hospital, one nursingsuperin-
tendent Grade I for 2-4 nursing superintendent grade II
1. Participates in the formulation of the philosophy of the hospital in general and those
specific to the nursing roles
2. Determines goals, aims, objectives and policies of the nursing services.
3. Implements hospital policies and rules through various nursing services.
4. Interviews and recruits nursing staff.
5. Assist in student’s selection and recruitment of other auxiliary staff whose duties are
related to nursing.
6. Ensures safe and efficient care rendered of other auxiliary staff whose duties are related
to nursing.
7. Makes regular visits in hospitals and wards.
8. Prepares duty roster, plans staff leave disturbs salary.
9. Gives counseling and guidance to the subordinate’s staff.
10. Maintains discipline among nurse and other auxiliary staff.
11. Initiates and participates in nursing research.
12. Investigates complaints and takes necessary steps.
13. Arranges student’s clinical experience and council examination.
14. Supervise guidance and controls of group “D” employees of the hospital.
Standard norm
Academic function
Standard norms
As per INC.
Principle, the administrative head of the general nursing school will be responsible to themedical
superintendent or district surgeon of the hospital. Once the financial control of the school handed
over to the principal, he/she shall be directly responsible to the director of medicaleducation and
director of head and family welfare services. As the head of the school she/he will be responsible
for the smooth implementation of the INC syllabus and school administration.
Administrative
Educational
1. Working out the syllabus and curriculum keeping within the frame-work laid down by
the Indian nursing council.
2. Contacting agencies, institutions for arranging field visits, clinical experience etc, so that
student can get the best possible experience in the area.
3. Maintain records of examination results.
4. Communicating to the council any relevant information regarding students.
5. Encourage teachers to experiment with newer methods of teaching and to find out newer
clinical areas which would provide the best possible exposure of students, to that area.
6. Issuing transcript to the students.
Miscellaneous
1. Encouraging faculity members to take up further studies, attend seminars workshops and
participate in professional activities.
2. Participating in activities of the professional organizations.
3. Encouraging students to actively participate in SNA activities and to join TNAI.
4. Meeting visitors and discussing issues, pertaining to school programme.
5. Meeting parents or guardians of the students when necessary.
6. Preparing for the co-operation with inspectors from the state level bodies.
Educational qualification
Standard norms
As per INC.
Research
Educational qualification.
Standard norms
As per INC.
The assistant professor usally who works under professor and HOD/ of the particular departmentof
speciality and assists him in administration, teaching, guidance and counseling.
Adminstartion
1. Participate in determination of educational purposes and policies.
2. Utilizes opportunities through group action to initiate improvement of the educationalpro-
gramme.
3. Interprets educational philosophy and policies of others.
4. Directs the activities of staff working in the department.
Help the learner to acquire desirable attitude, knowledge and skill.
Evaluate learner’s progress
Recording and reporting
Investigating ways of improving teaching.
Guidance.
Counseling.
Assisting in selection and promotion of learners.
Research participation.
The professor is overall in charge of the department and therefore responsible for administration,teaching
and guidance of the particular department.
Administration
Instruction
Educational qualification
1. Principal, college of nursing is the administrative head of the college of nursing, will be directly
responsible to the director of medical education/ director of health and family welfare services and
responsible for implementation and revision of curriculum for various courses, research activities
of the college of nursing.
Administration
1. Planning.
2. Developing philosophy and objective for educational programme.
3. Identifying the present needs related to educational programme.
4. Investigates, evaluate and secure resources.
5. Formulate plan of action.
6. Selects and organize learning experience.
Organizing
1. Determines the number of position and scope and responsibilities of each faculity andstaff.
2. Analyses the job to be done in term of needs of education programme.
3. Prepares the job description, indicates line of authority, responsibility in the relationship and
channels of communication by means of organizational chart and other methods.
4. Considers preparation, abilities and interest personality in equating responsibility.
5. Maintains a plan of work load among staff members.
Recommends appointment and promotion based on qualification and experience ofthe
individual staff, scope of job and total staff composition.
1. Subscribes and encourages development aspects with the reference to welfare of staff
and students.
2. Directs activities of staff working under.
3. Provides adequate orientation of staff development.
4. Guides and encourages staff members in their job.
5. Creates involvement in designating educationally sound programme.
6. Maintains of attitude rightly acceptable to staff and learners.
7. Promotes staff participation in research.
Co-ordinates
Controlling
Instruction
Guidance
1. Provide for systematic guidance programme for staff members and students.
2. Encourages studies, research and writing for publication.
3. Provides and maintains a programme for recruitment, selection and promotion of
students.
DIRECTOR OF NURSING
1. Leave.
2. Transfer of nursing personnel, student nurses from one school to another inconsul-
tation with superintendent of nursing services of the other section.
3. Promotion and postings.
4. Appointments in consultation with superintendent of nursing services of othersec-
tions.
5. Reviews of confidential reports.
6. Correspondence with government and non-government institutions.
7. Educational programme.
8. Proposals to government.
9. Inspections.
10. Representing nursing interest on health committees.
11. Participating in health care planning.
Essential qualification
BSc. Degree in nursing from any university or institute or certificate in public health nursing
from any recognized institution.
1. To help in organisation of maternal and child health programme as a whole and in the
implementation of the special plan scheme, centrally sponsored and otherwise in par-
ticular like the immunization programme, training of traditional birth attendants and
their active involvement in MCH/FP work, prophylaxis against nutritional deficiency
disease, etc.
2. To promote health and nutrition education activities through the lady health visitors,
auxiliary nurse midwives by providing them with “taking point” and printed materials
produced by various agencies.
3. To ensure that the lady health visitors/ANMs/ female multipurpose workers etc.inte-
grated MCH, family planning and health and nutrition/ education in their day to day
activities.
4. To help in developing school health programme in the district.
5. To ensure regular supply of equipments, records, registers drugs, vaccines and other
sundries necessary for MCH work in the primary health centers and sub centers by
assisting storekeeper in procuring and distributing the supplies.
6. To ensure the maintance of prescribed records and submission of periodical progress
reports of MCH activities.
7. To help the statistical officer in the district family welfare bureau in compiling the
periodical progress reports of MCH activities.
8. To tour for a maintance of 15 days in a month and visit primary health centers, sub
centers, village dais, balwadi, anganwadi workers, mehla mandals etc. according to an
advance programme duty approved by the district medical officer/ district family wel-
fare officer.
BIBLIOGRAPHY
1. B.T. Basavathappa “nursing administration” first edition: 2002, Jaypee brothers medical
publishers, PP. 354.
2. Neelam kumari “management of nursing services and educational” first edition: 2009 PV
publishers, PP 169-175.
3. TNAI, “Nursing administration and management” first edition: 2007. PP 100-102.
www.google.com.