GOV.

UK Universal Credit

Payments
Oksana Lapina Assessment period:
53 25 March to 24 April 2025
WESTBOROUGH WAY
HULL
HU4 7SW

£726
Your payment this month was

This was paid on 30 April 2025

What you're entitled to

Standard allowance £393.45
You get a standard amount each month. You said you're single
Children £333.33
You get support for 1 child
Total entitlement before deductions £726.78

What we take off (deductions)

Money, savings and investments ‑ £0.00
We have taken £0.00 off your Universal Credit payment because you have
money, savings and investments of £96.00.
You must tell us if this changes so that we can pay you the correct amount on
time. You can do this in the 'Report a change of circumstance' section of your
online account.
The first £6,000 of your money, savings and investments does not affect your
payment. If you have over £6,000 up to £16,000, every £250 reduces your
Universal Credit by £4.35. For any remaining amount that is not a complete
£250, a further £4.35 is also deducted.
Total deductions £0.00
Your total payment for this month is £726.78
If your circumstances change
You must immediately report any changes in circumstances that could
affect your Universal Credit payments. You can do this in the 'Report a
change of circumstance section' in your online account.
Help and support
The 'Managing your claim guide' in your online account gives more information
about Universal Credit payments. There you can find information about each
section of your statement.
If you think we've made a mistake or want to appeal
If you think we've made a mistake
It is important that you tell us straight away.
You can ask for a written explanation. You need to contact us within 1 month of
the date on this statement (25 April 2025). You can write to us at Freepost
DWP UNIVERSAL CREDIT FULL SERVICE, or call us.
Contact us
You can contact Universal Credit:
through your online account
using the Universal Credit helpline
Check the 'How to manage your Universal Credit
claim' guide before contacting Universal Credit,
as your question may be answered there.
Universal Credit helpline
Telephone: 0800 328 5644
Welsh language telephone: 0800 328 1744
Monday to Friday, 8am to 6pm (closed on bank
holidays). Calls to 0800 numbers are free from
landlines and mobiles.
If you cannot speak or hear on the
phone
 You can use the Relay UK service to make a text-
supported call to the Universal Credit helpline.
Visit relayuk.bt.com for more information.
From your laptop, desktop or mobile
Download the Relay UK app. Once you have set
up the app, dial 18001 followed by the Universal
Credit helpline. If you are redirected to your
device's default calls app, return to the Relay UK
app to join the call.
From your textphone device
Dial 18001 followed by 0800 328 1344.
If you use sign language
You can use the Video Relay Service (VRS) to
make a British Sign Language (BSL) interpreted
call to the Universal Credit helpline.
From your laptop or desktop
Visit connect.interpreterslive.co.uk/vrs and
select DWP from the dropdown menu.
From your mobile
Download the InterpretersLive! app from your
app store. Once you have set up the app, use it to
contact the Universal Credit helpline.
Automated decision making may have been used to decide some parts of your
award. If you have new information that could affect your payment or think
something has been overlooked, you can request a mandatory reconsideration.
When we've looked at the decision again, we'll explain our reasons in a
mandatory reconsideration notice.
Can I appeal?
If after a mandatory reconsideration, you still disagree with our decision you can
appeal it. Your mandatory reconsideration notice includes details on how to do
this.
Other support you may be able to get
Help managing your money
If you have trouble making your money last for the month, you can ask for help
with budgeting.
Other support you may be able to get
You may be able to get extra support, eg free school meals, food if
you're pregnant or have a young child, help with legal costs and the
costs of using courts or tribunals. You'll find more information about
this on GOV.UK
Examples of support you can get
What you can get may depend on how much you earn.
Your take-home pay for this Universal Credit period is £0.00.
If your take-home pay per month is up to You may be able to get help with
£435 Health costs
(or up to £935 if you are responsible for a Including free NHS prescriptions, free NHS
child or have limited capability for work) wigs and fabric supports, free NHS dental
treatment, free sight tests in England (NHS
eye examinations are already free in
Scotland), vouchers towards the cost of
glasses or contact lenses and help with the
cost of travel to receive NHS treatment on
referral.
£1,250 Energy-saving home improvements
The ECO Affordable Warmth scheme may be
able to help you with energy-saving measures
like a new boiler or insulation.
£1,250 Prison visits
(including any other income) If you're over 18 you can get help with the
costs of visiting a close relative or partner in
prison.

It is your responsibility to make sure that any information you supply in support of
your claim to any of these benefits is correct. Government departments can
conduct checks on whether you are currently entitled to Universal Credit and on
the amount you are earning.