User Manual

String Inverter
HSNV Series 60K-G01, 70K-G01, 75K-G01

Date: 2024/1/25
Issue: 1.0
Copyright© Shenzhen Hopewind Electric Co., Ltd. All rights reserved.

Shenzhen Hopewind Electric Co., Ltd. owns the patents, copyrights, and other intellectual
property rights of this product and its related software. No part of this manual may be
reproduced, transmitted or used for other commercial purposes in any form or by any means
without prior written consent of Hopewind.

Trademark

is a registered trademark of Shenzhen Hopewind Electric Co., Ltd. Hopewind

owns this trademark, which cannot be used for other commercial purposes without the
company's written permission.

Disclaimer

The information in this manual is subject to change due to product updates or other reasons.
We reserve the right to modify product specifications and other information in this manual
without prior notice. Illustrations in this manual are only for reference. The actual product shall
prevail.

Contact Us
Shenzhen Hopewind Electric Co., Ltd
Building 11, Second Industrial Zone, Guanlong Village, Xili Street, Nanshan District, Shenzhen,
P.R.China

Email: [email protected]
Website: www.hopewind.com
 Preface

Preface
Thank you for purchasing products developed and manufactured by Hopewind. We hope our
product and this manual can meet your demands. Please read this manual carefully before
using the product to ensure personal safety and better user experience, and it shall be kept safe
for future reference.

Intended Readers
 Users
 Installers
 Technical support engineers

Outlines
Chapter Contents

This chapter describes the safety precautions when transporting,

1 Safety Precautions
storing, installing, running and maintaining the Inverter.
This chapter describes the basic principles, naming rules, product
2 Product Description
configuration and data.
This chapter describes the unpacking inspection, installation tools,
3 System Installation installation environment, reserved space, fixing method, cable
connection.
This chapter describes the inspection before startup, commissioning
4 Commissioning Guide
and startup of string inverter.
5 Maintenance and This chapter describes the daily maintenance methods,
Troubleshooting maintenance intervals and troubleshooting of the product.
This chapter describes the basic requirements and precautions
6 Inverter Disposal
when removing, replacing, packing and disposing the inverter.

Issue 1.0 (2024-01-25) I

Preface

Symbols and Conventions

This Manual uses some symbols to highlight safety or important notes. Pay attention to text
marked with the following symbols and follow the items.

Symbols Meaning

Indicates a hazard with a high level of risk that, if not avoided, will
result in death or serious injury.
Indicates a hazard with a medium level of risk that, if not avoided,
could result in personal injury or equipment damage.
Indicates a hazard with a low level of risk that, if not avoided, could
result in equipment failure or performance reduction.
Indicates key information, additional explanations, emphasized
contents, or useful tips.

Glossaries and Abbreviations

Glossaries/Abbreviations Description

MPPT Maximum power point tracking

MPP Maximum power point

Photovoltaic string Multiple solar cell arrays in parallel or series

EEPROM Electrically erasable programmable read-only memory

hopeCloud Hopewind remote intelligent O&M cloud service platform

Change History
Issue Date Change Content

1.0 2024-01-25 First publish

II Issue 1.0 (2024-01-25)

 Safety Precautions

Contents
Preface ................................................................................................................................ I
Contents ............................................................................................................................. 3
1 Safety Precautions............................................................................................................ 7
1.1 Transportation .............................................................................................................. 7
1.2 Storage ........................................................................................................................ 8
1.3 Installation .................................................................................................................. 8
1.4 Operation
Preface ................................................................................................................................ I
Contents ............................................................................................................................. 3
1 Safety Precautions............................................................................................................ 7
1.1 Transportation .............................................................................................................. 7
1.2 Storage ........................................................................................................................ 8
1.3 Installation .................................................................................................................. 8
1.4 Operation .................................................................................................................... 9
1.5 Maintenance .............................................................................................................. 10
2 Product Description ........................................................................................................ 11
2.1 Product Introduction .................................................................................................. 11
2.1.1 Schematic Diagram ........................................................................................... 11
2.1.2 Working Mode ................................................................................................... 12
2.2 System Configuration and Networking Application ..................................................... 13
2.2.1 Networking Application .................................................................................... 13
2.2.2 Supported Power Grid Types............................................................................. 13
2.3 Naming Rules ............................................................................................................ 14
2.4 Nameplate ................................................................................................................ 14
2.5 Inverter Configuration ................................................................................................ 15
2.6 Labels on the Package ............................................................................................... 18
2.7 Warning Signs on the Inverter .................................................................................... 18
2.8 Technical Parameters ................................................................................................. 19
2.9 Mechanical Parameters .............................................................................................. 21
2.10 Ambient Requirements ............................................................................................. 22
3 System Installation ......................................................................................................... 23
3.1 Receiving Inspection .................................................................................................. 23
3.2 Installation Tools Preparation .................................................................................... 23
3.3 Installation Environment Requirements ...................................................................... 24
3.4 Installation Clearance Requirements .......................................................................... 24
3.5 Installation Angle ...................................................................................................... 25
3.6 Installation Method.................................................................................................... 26
3.7 Electrical Connections ................................................................................................ 28
3.7.1 Cable Requirements .......................................................................................... 28

Issue 1.0 (2024-01-25) 3

Safety Precautions

3.7.2 Cable Selection ................................................................................................ 29

3.7.3 Torque Requirements........................................................................................ 30
3.7.4 Preparation before Operation ........................................................................... 30
3.7.5 Connecting PE Cables ....................................................................................... 31
3.7.6 Connecting AC Output Cables ........................................................................... 31
3.7.7 Connecting Communication Cables................................................................... 33
3.7.8 Connecting DC Input Cables .............................................................................. 35
3.7.9 Connecting the WiFi Module.............................................................................. 38
4 Commissioning Guide ..................................................................................................... 39
4.1 Check before Power-On ..............................................................................................39
4.2 System Power-On ......................................................................................................40
4.3 Commissioning through hopeCloud ...........................................................................41
4.4 System Power-Off ......................................................................................................47
5 Maintenance and Troubleshooting .................................................................................. 49
5.1 Maintenance Items and Cycles ....................................................................................49
5.2 Troubleshooting .........................................................................................................50
6 Inverter Disposal ............................................................................................................ 59
6.1 Removing the Inverter ................................................................................................59
6.2 Replacing the Inverter ................................................................................................59
6.3 Packing the Inverter ...................................................................................................59
6.4 Disposing the Inverter ................................................................................................59
Appendix .......................................................................................................................... 61
............................................................................................................................................... 9
1.5 Maintenance ..............................................................................................................10
2 Product Description ........................................................................................................ 11
2.1 Product Introduction ...................................................................................................11
2.1.1 Schematic Diagram ........................................................................................... 11
2.1.2 Working Mode .................................................................................................. 12
2.2 System Configuration and Networking Application .....................................................13
2.2.1 Networking Application .................................................................................... 13
2.2.2 Supported Power Grid Types ............................................................................ 13
2.3 Naming Rules ............................................................................................................14
2.4 Nameplate .................................................................................................................14
2.5 Inverter Configuration ................................................................................................15
2.6 Labels on the Package................................................................................................18
2.7 Warning Signs on the Inverter.....................................................................................18
2.8 Technical Parameters .................................................................................................19
2.9 Mechanical Parameters ..............................................................................................21
2.10 Ambient Requirements .............................................................................................22
3 System Installation ......................................................................................................... 23
3.1 Receiving Inspection ...................................................................................................23
3.2 Installation Tools Preparation .....................................................................................23

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 Safety Precautions

3.3 Installation Environment Requirements ...................................................................... 24

3.4 Installation Clearance Requirements .......................................................................... 24
3.5 Installation Angle ...................................................................................................... 25
3.6 Installation Method.................................................................................................... 26
3.7 Electrical Connections ................................................................................................ 28
3.7.1 Cable Requirements .......................................................................................... 28
3.7.2 Cable Selection ................................................................................................. 29
3.7.3 Torque Requirements ........................................................................................ 30
3.7.4 Preparation before Operation ............................................................................ 30
3.7.5 Connecting PE Cables........................................................................................ 31
3.7.6 Connecting AC Output Cables ............................................................................ 31
3.7.7 Connecting Communication Cables ................................................................... 33
3.7.8 Connecting DC Input Cables .............................................................................. 35
3.7.9 Connecting the WiFi Module .............................................................................. 38
4 Commissioning Guide ..................................................................................................... 39
4.1 Check before Power-On.............................................................................................. 39
4.2 System Power-On ...................................................................................................... 40
4.3 Commissioning through hopeCloud ........................................................................... 41
4.4 System Power-Off ...................................................................................................... 47
5 Maintenance and Troubleshooting.................................................................................. 49
5.1 Maintenance Items and Cycles ................................................................................... 49
5.2 Troubleshooting ........................................................................................................ 50
6 Inverter Disposal ............................................................................................................ 59
6.1 Removing the Inverter ................................................................................................ 59
6.2 Replacing the Inverter ................................................................................................ 59
6.3 Packing the Inverter ................................................................................................... 59
6.4 Disposing the Inverter ................................................................................................ 59
Appendix.......................................................................................................................... 61

Issue 1.0 (2024-01-25) 5

 Safety Precautions

1 Safety Precautions
In this chapter, it describes the safety precautions that must be observed when installing,
operating and maintaining the inverter. Please read them carefully before operation and follow
them in operation process; otherwise it might cause damage to the inverter, the generator and
related equipment or cause serious injury or loss of life.
When you use and operate the inverter, please take special attention to:

 Only the qualified personnel are allowed to install, operate and maintain the
inverters.
 Do not incline or collide the product in transportation.
 Do not make any liquid, sundries or rubbishes enter inside as they might cause
short circuit inside the inverter.
 Inverter must be disconnected with AC grid before completion of installation
and maintenance.
 Related protective measures are required to avoid electric shock or fire
accident.

Please do not place inflammables and explosives around the inverter to ensure
environmental safety.

1.1 Transportation

 When transporting, it is necessary to ensure that the inverter is packaged

properly and the cabinet is fixed upwards to avoid strong vibration and
collision.
 In order to keep the inverter in good condition during transportation, it is
important to use packaged transport and operate according to the labels on
the package. For the meaning of the logos, please refer to 2.6 Signs on
Package.
 The transportation environment must meet the requirements. Please refer to
2.10 Ambient Requirements.

Issue 1.0 (2024-01-25) 7

Safety Precautions

1.2 Storage

The storage environment of the string inverter must meet the corresponding
requirements. Please refer to 2.10 Ambient Requirements.
About long-term storage:
Before or after the installation and commissioning, if the string inverter is in the no-
power supply state for more than three weeks, it is regarded as long-term storage.
Long-term storage of string inverters requires attention to the following issues:
 When storing equipment, pay attention to ventilation and moisture. Stagnant
water is strictly forbidden in the storage environment.
 Pay attention to the harsh environment, such as quenching, sudden heat,
collision, dust, etc., to avoid damage to the string inverter.
 Regular inspections are required, usually not less than once a week. Check
whether the packaging is intact to avoid pest bites. If it is damaged, it needs to
be replaced immediately.
 It is strictly forbidden to store the device without packaging.

1.3 Installation

 Before operating the internals of the string inverter, it must be confirmed that
the input switch DC Switch of the string inverter and the circuit breaker
corresponding to the AC side of the inverter are in the off state, and the housing
of the inverter is reliably guaranteed.
 The string inverter must be grounded according to the specifications. The size
of the grounding conductor must meet the requirements of safety regulations
to ensure the safety of personnel.

 During installation, it is necessary to ensure that the string inverter’s installation

environment is well ventilated and heat-dissipating, and the device should not
be directly exposed to sunlight.
 The fixing of the string inverter is recommended by two people working
together to avoid mechanical damage. During the installation process, safety
measures should be taken to prevent bruises.
 During installation and maintenance, it is necessary to prevent liquid, dust or

8 Issue 1.0 (2024-01-25)

 Safety Precautions

debris from entering the inside of the string inverter. Conductive liquids and
debris may cause internal short circuit of the string inverter, resulting in
equipment damage.
 When connecting the wiring of the external cable to the string inverter, the
installation torque of the power cable must be ensured. Excessive torque may
cause fatigue damage of the screw while too small torque may cause the
contact resistance to become large, resulting in overheating.
 The power cable terminals connected to the string inverter must comply with
national standards. If the terminals are not in accordance with the standards,
the power cable may be overheated. In severe cases, a fire may occur.
 The installation site must meet the requirements of the operating environment.
Please refer to 2.10 Ambient Requirements.

1.4 Operation

 During the operation of the string inverter, it is necessary to ensure that the
door panel of the string inverter is locked to prevent personal injury such as
electric shock, and to prevent salt, moisture, dust or other conductive
substances in the air from entering the string inverter.
 When the string inverter is powered on, it is prohibited to touch the internal
single boards, devices, cables and terminals of the string inverter and to plug
and unplug the external terminals.
 In case of any fault, abnormal smell or sound of the string inverter, please
immediately switch off the DC Switch of the string inverter and the circuit
breaker on the AC side of the inverter.

 Power on the string inverter only after all installation work is completed and
cables are not connected incorrectly.
 It is prohibited to conduct any insulation resistance test or voltage withstand
test on the string inverter. Wrong voltage withstand test will damage the string
inverter.
 When conducting insulation withstand voltage test on external equipment of
the string inverter, the wiring between the string inverter and the external
equipment must be disconnected.

Issue 1.0 (2024-01-25) 9

Safety Precautions

1.5 Maintenance

 Before maintenance work, you must first disconnect the AC output side circuit
breaker, then disconnect the input switch DC Switch, and wait at least 5 minutes
before operating the string inverter.
 During the maintenance process, try to avoid irrelevant personnel from
entering the maintenance site.
 Please maintain the string inverter under the condition that you are familiar
with and understand the contents of this manual, and have suitable tools and
test equipment.
 For personal safety, please wear insulating gloves and anti-smashing shoes.

The string inverter must be checked and maintained regularly. For details, refer to 5
Maintenance and Troubleshooting.

10 Issue 1.0 (2024-01-25)

 Product Description

2 Product Description

2.1 Product Introduction

The HSNV series string inverter is three-phase string-type grid-connected inverter
independently developed by Hopewind. Its main function is to convert the DC power generated
by the PV string into AC power and feed it into the power grid.
 HSNV60K-G01 and HSNV70K-G01 have 12 input strings;
 HSNV75K-G01 has 14 input strings.
HSNV60K-G01, HSNV70K-G01 and HSNV75K-G01 are suitable for 400 V AC low-voltage grid-
connected scenarios, such as village-level photovoltaic power stations or industrial and
commercial rooftop photovoltaic power stations below 400 kW.

2.1.1 Schematic Diagram

PV strings are connected to the inverter through branches. There are MPPT circuits inside the
inverter to track the MPPT of the strings, and then convert the DC power to three-phase AC
power through the inverter circuit. The schematic diagram is shown below.
Current hall
1+
MPPT
2+
3+ circuit
fuse 1#
1- Input EMI RCD leakage
2- filter current detection
3- Three- LC Output
4+ BUS+ phase filter A
MPPT EMI
5+ inverter B
circuit filter
6+ BUS- circuit C
2#
4- N
5-
6-
PE

7+ MPPT
8+
circuit
9+
3#
7- Input EMI
8- filter
9-
10+ MPPT
11+
12+ circuit
4#
10-
11- DC switch
12- PE

Figure 2-1 Schematic diagram of HSNV60K-G01/HSNV70K-G01

13+
1+ MPPT
2+ circuit
3+
Fuse Current hall 1#
13- RCD leakage
1- Input EMI current detection
2- filter Three-
3- BUS+ phase LC A
MPPT Output
4+ inverter filter EMI B
circuit
5+ BUS- circuit filter C
2#
6+ N
4-
5-
6-
PE

7+
MPPT
8+
circuit
9+
3#
7- Input EMI
8- filter
9-
10+
MPPT
11+
12+ circuit
14+ 4#
10-
11-
12- DC switch PE
14-

Figure 2-2 Schematic diagram of HSNV75K-G01

Issue 1.0 (2024-01-25) 11

Product Description

2.1.2 Working Mode

The HSNV series three-phase string inverter has three working modes: standby mode,
operating mode and shutdown mode. The switching conditions of the three modes are shown
as follows.

Standby
Mode

Operating mode to standby mode: Standby mode to shutdown mode:

Insufficient sunlight or DC switch is disconnected Fault or shutdown command is detected

Standby mode to operating mode: Shutdown mode to standby mode:

Abundant sunlight and no system faults Fault is cleared or power-on command is detected

Operating Shutdown
Mode Mode
Fault or shutdown command is detected

Figure 2-3 Working mode

Operating mode Description

1) Standby mode mainly means that the external environment does not
meet the operating conditions of the inverter such as insufficient
light and the disconnection of DC input switch. In this mode, the
Standby inverter continuously self-tests and enters the operating mode once
the operating conditions are met.
2) In the standby mode, if the inverter detects a shutdown command or
finds a fault after the power-on test, it enters the shutdown mode.
1) In the operating mode, the inverter converts the DC power of the PV
string into AC power and feeds it into the grid.
2) The inverter performs MPPT operation to make the PV string output
maximum power.
Operating 3) If the inverter detects a fault or a shutdown command, it enters the
shutdown mode.
4) If it is detected that the input power of the PV string is lower than the
grid-connected power generation condition, it enters the standby
mode.
1) If the inverter detects a fault or a shutdown command during
standby or operation, it switches to the shutdown mode.
Shutdown
2) In the shutdown mode, if the inverter detects that the fault has been
cleared or a power-on command, it enters the standby mode.

12 Issue 1.0 (2024-01-25)

 Product Description

2.2 System Configuration and Networking Application

2.2.1 Networking Application

Figure 2-4 shows the application of the string inverter, and Figure 2-5 shows the networking
design scheme of the distributed PV power station.

Photovoltaic panels String inverter AC power distribution unit Isolation transformer Grid

Figure 2-4 Application schematic diagram of string inverter

Central
monitoring center Power grid

hopeView
Client
Mobile
Internet
Internet
hopeCom box
hopeCloud Box-type
Internet transformer

String inverter
User load

PV arrays

Figure 2-5 Networking scheme of distributed PV power station

2.2.2 Supported Power Grid Types

The power grid forms supported by HSNV60K-G01, HSNV70K-G01 and HSNV75K-G01 include
TN-S, TN-C, TN-C-S, TT, IT.
TN - S TN - C TN - C - S TT IT
L1 L1 L1 L1 L1
L2 L2 L2 L2 L2
L3 L3 L3 L3 L3
PE N
N N
N
PE
PE PE PE
PE PE PE PE PE
PE PE PE PE
String String String String String
Inverter Inverter Inverter Inverter Inverter

Figure 2-6 Schematic diagram of various power grid forms

Issue 1.0 (2024-01-25) 13

Product Description

2.3 Naming Rules

HSNV 60K - G01

Product code:
G01: 1st generation product of global version
(G: global)

Rated output power:

60K--60kW 70K--70kW

HS: PV string inverter; NV: Three-phase 1100V series

Figure 2-7 Naming rules

2.4 Nameplate

 The information in the nameplate is for reference only. The actual product and
technical agreement shall prevail.
 Shenzhen Hopewind Technology Co., Ltd. is a wholly-owned subsidiary of
Shenzhen Hopewind Electric Co., Ltd.

14 Issue 1.0 (2024-01-25)

 Product Description

2.5 Inverter Configuration

This section describes the internal components, back components and bottom interfaces of the
string inverter.

HSNV60K-G01，HSNV70K-G01 and HSNV75K-G01 share same appearance, and there

are 14 groups of PV terminals at the bottom (only 12 groups of terminals are used for
HSNV60K-G01 and HSNV70K-G01, and the other two groups which are not used
should be sealed).

There are components on the board that are very sensitive to static electricity. Anti-
static measures must be taken before touching the board.
When touching the board, be careful not to scratch the electrical components.

No. Device name

1 Upper door

2 LED indicator

3 Lower door

Figure 2-8 Front view of the inverter

Issue 1.0 (2024-01-25) 15

Product Description

The LED indicators from left to right are described as follows:

Table 2-1 LED Indicator Description

Indicator light Meaning Status Description

Blue light on PV side and grid connected normally

Blue light fast Grid connected normally while PV side
blinking connected abnormally
PV and grid
Blue light slow PV side connected normally while grid
POWER connection
blinking connected abnormally
PV side and grid connected
Blue light off
abnormally
Inverter in grid-connected power-on
Blue light on
Grid-connected state
RUN operation Inverter neither grid-connected nor
Blue light off
powered on
Blue light fast
Communication Communication normal
blinking
COM indication
Blue light off Communication abnormal
Red light slow
PID in operation
blinking
Alarm Red light fast
Alarm
ALARM indication blinking
Red light solid
Fault
on
Remarks:
Slow blinking: 1 second on and 2 seconds off in cycles;
Fast blinking: 0.5 seconds on and 0.5 seconds off in cycles.

16 Issue 1.0 (2024-01-25)

 Product Description

No. Label Device name

1 Handle

2 Mounting plate

Figure 2-9 Back view of the inverter

1 2 3 4

5 6 7
No Label Device name

1 DC SWITCH DC switch

2 1- to 12(14)- PV- terminal

3 WiFi WiFi port

4 RS485-2 Zero export and EPO/NS port

5 1+ to 12(14)+ PV+ terminal

6 RS485-1 RS485 communication port

7 AC OUTPUT AC output port

Issue 1.0 (2024-01-25) 17

Product Description

2.6 Labels on the Package

On the outer packaging of the product, there are some labels to guide the user to transport
and store the product. The meanings indicated by the logo are as follows:
Handle with care. Avoid
damage to the converter
caused by intense
No stacking collision and friction in
the process of
transportation and
movement.

Keep dry. Prevent the

Place vertically
inverter from getting wet
and no tilting
or damp

2.7 Warning Signs on the Inverter

In order to ensure the personal and property safety of users when using this product and avoid
accidents, the following warning labels may be placed inside and outside the string inverter to
remind users of safety precautions during operation.

PE: Grounding point indicating the position for connecting the PE

cable.

Danger: High voltage hazard. Failure to observe the rules might

cause serious personal injury or property loss.

Warning: Ordinary potential hazard. Failure to observe the rules

might cause personal injury or property loss.

Hot surface sign: Pay attention to the hot surface to prevent being
burnt.

Discharge sign: Do not touch the live parts until 5 minutes after
disconnection from the power source to prevent electric shock.

Refer to the user manual: Please refer to the user manual for
detailed instructions.

18 Issue 1.0 (2024-01-25)

 Product Description

2.8 Technical Parameters

Model HSNV60K-G01 HSNV70K-G01 HSNV75K-G01
Maximum input voltage 1100 V

Minimum working voltage 180 V

Working voltage range 200–1000 V

MPPT full load working

520–850 V
voltage range

Rated input voltage 650 V

Input Maximum input current
45 A
parameters per MPPT

Maximum short circuit

60 A
current per MPPT

Max inverter backfeed

0A
current to the array

Maximum input ways 12 14

Number of MPPT 4

Rated output power 60 kW 70 kW 75 W

Maximum output apparent

66 kVA 77 kVA 82.5 kVA
power

Maximum active power 66 kW 77 kW 82.5 kW

Rated output voltage 3*230/400 V, 3 W + N + PE

Output voltage range 300–520 V

Rated output frequency 50 Hz/60 Hz

Rated output current 86.6 A 101.0 A 108.3 A

Output
Maximum output current 95.3 A 111.1 A 119.1 A
parameters
Current (inrush) 86.6 A 101.0 A 108.3 A

Maximum output fault

220 A 220 A 240 A
current

Maximum output
95.3 A 111.1 A 119.1 A
overcurrent protection

Power factor -0.8 to +0.8

Maximum total
< 3%
harmonic distortion

Maximum efficiency 98.50%

Efficiency
European efficiency 98.20%

Input DC switch Supported

DC polarity reverse
Supported
protection

DC surge protection Class II

Protection
Insulation impedance test Supported

AC short circuit protection Supported

Output surge protection Class II

String fault detection Supported

Issue 1.0 (2024-01-25) 19

Product Description

Protection against PID Supported (night repair method)

RCD detection Supported

Arcing detection Supported

N to PE voltage detection Supported

EPO/NS Supported

Display LED; WLAN + APP

Display and RS485 communication Supported

communication Zero export communication Supported

Communication interface WIFI/RS485 + APP

Dimensions (W * H * D) 792 x 742 x 313

Weight ≤ 75 kg

Working temperature -40℃ to +60℃

Maximum working altitude 4000 m (＞ 3000 m derating)

Noise index ≤ 70 dB

Cooling mode Smart air cooling

Protection grade IP65

Conventional
parameters Protective class (I, II, or III) I

AC: III
Overvoltage category
DC: II

External: 3
Pollution degree
lnternal: 2

topological structure Transformerless

Input terminal MC4 plugging terminal

Output terminal Cable gland + OT/DT terminal

Technical
Standard of satisfaction EN/IEC 62109-1, EN/IEC 62109-2, NB/T 32004-2018
indicators

20 Issue 1.0 (2024-01-25)

 Product Description

2.9 Mechanical Parameters

Dimension and Weight

Model Width * height * depth (mm) Net weight (kg)

HSNV60K-G01

HSNV70K-G01 792 x 742 x 313 ≤ 75

HSNV75K-G01

Dimension of the inverter here does not contain hangers, handles, pads and other
components. Dimensional error: + 10 mm.

Dimension of the Inverter and Mounting Plate

400 792
312.8
150
50 φ9
210

742.1
459.6

Figure 2-10 Dimensions of the inverter (unit: mm)

Issue 1.0 (2024-01-25) 21

Product Description

2.10 Ambient Requirements

Transportation
Requirements
environment
Type of shipping Waterways, railways, highways, aviation, etc.
Ambient
-40℃ to +70℃
temperature
Relative humidity ≤ 95% when the temperature is +40℃
The vibration should not exceed the following limits:
Mechanical 2 Hz ≤ f < 9 Hz, displacement 7.5 mm.
condition 9 Hz ≤ f < 200 Hz, acceleration 20 m/s2.
200 Hz ≤ f < 500 Hz, acceleration 40 m/s2.
Storage
Requirements
environment
Store the product in a warehouse with air circulation, no harmful
gases, no flammable or explosive materials, and no corrosive
Storage place
materials. Avoid strong mechanical vibrations and shocks and stay
away from strong magnetic fields.
Ambient
-40℃ to +70℃
temperature
Relative humidity ≤ 95%
The vibration should not exceed the following limits:
Mechanical
10 Hz ≤ f < 57 Hz, displacement 0.075 mm.
condition
57 Hz ≤ f < 150 Hz, acceleration 10 m/s2.
Working Requirements
environment Normal operation state Shutdown state
Do not install the inverter in an area where flammable or explosive
materials are stored. The installation site can be indoors or outdoors,
Installation place preferably in a well ventilated environment. Avoid direct sunlight, rain
and snow to extend the life of the inverter. It is recommended to install
it in a sheltered location. If it is not possible, install an awning.
-40℃ to +60℃ (Derating is
Ambient
required while the temperature is -40℃ to +70℃
temperature
above 45℃)
Relative humidity Relative humidity: 0%–100%, internal condensation is not allowed.
Altitude ≤ 4000 m; derating is required when the altitude is above 3000 m.
The vibration should not exceed the following limits:
Mechanical
10 Hz ≤ f < 57 Hz, displacement 0.075 mm.
condition
57 Hz ≤ f < 150 Hz, acceleration 10 m/s2.

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3 System Installation

3.1 Receiving Inspection

After confirming that the outer packaging is intact, please carry out the unpacking inspection.
Unpack the packaging box and check whether the appearance of the string inverter is in good
condition. When opening the package, be careful to use the tool to avoid scratching the string
inverter.
Although the inverter has been strictly tested and inspected before leaving factory, accidental
damage might happen during transportation. Please inspect and check the product as soon as
you receive it. If there is any damage or omission, please contact us and we will help you as
soon as possible.

3.2 Installation Tools Preparation

Please prepare installation tools including but not limited to the following recommended ones.

Dust mask Insulated shoes Protective gloves Safety helmet Googles

Impact drill (10 mm) Heat gun Multimeter Phillips screwdriver Heat shrink tubing

Socket wrench Combination

Crimping pliers Hydraulic pliers Wire cutter
(8/10/13 mm) pliers

Hammer MC4 wrench Marker Spirit level Wrist strap

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System Installation

Earplugs Vacuum cleaner Utility knife Monkey wrench Cable tie

Figure 3-1 Installation Tools Preparation

3.3 Installation Environment Requirements

 The environmental requirements for the installation of string inverter are shown in "1
Safety Precautions".
 The installation mode and position must be suitable for the weight and dimension of the
string inverter. See "2.9 Mechanical Parameters".
 The string inverter should be installed in a well ventilated environment to ensure good
heat dissipation. Avoiding inverter direct sunlight, rain and snow can prolong the life of
inverter. It is recommended to choose sheltered installation sites. If that cannot be
satisfied, please set up a sun shading shelter.
 During the operation of the string inverter, the temperature of the chassis and the
radiator will be relatively high. Do not install the inverter in the position which will be
touched unintentionally.

3.4 Installation Clearance Requirements

When installing the string inverter, the space around the string inverter must be reserved for
heat dissipation and maintenance.

Figure 3-2 Reserved space requirements

If installed in a sandy site or grass, take protective measures to prevent debris from
entering the inverter.

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When installing multiple inverters in a same surface, the horizontal installation mode is
recommended.

≥ 500 mm ≥ 500 mm

Figure 3-3 Horizontal installation mode

When installing multiple string inverters in two lines, the triangle installation is recommended.

≥ 300 mm

≥ 100 mm ≥ 100 mm

≥ 100 mm ≥ 100 mm

Figure 3-4 Triangle installation space

3.5 Installation Angle

Figure 3-5 Installation Angle

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3.6 Installation Method

To install the inverter, please install the mounting plate first, and then hang the inverter to the
mounting plate and fix it. You can mount the inverter on the wall or the bracket according to
the actual requirements.

 Please refer to 1 Safety Precautions for precautions during inverter installation.

For installation environment requirements, please refer to 3.3 Installation
Environment Requirements.
 During installation, it must be confirmed that the site installation position can
bear the total weight of the inverter and accessories to avoid falling during
installation or use.
 It is recommended that two people work together to fix the inverter to avoid
mechanical injury. During installation, safety measures shall be taken to
prevent injuries.
 Please install it vertically or tilt it back 15° at most to facilitate heat dissipation
of the machine. Do not tilt the inverter (tilt forward, tilt back too much, roll),
horizontally or upside down.

Installation steps
Step 1 Remove the 4 fixing screws on the back of the inverter and take down the mounting
plate.

Figure 3-6 Remove the 4 fixing screws

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Step 2 Choose one of the following two ways to install the mounting plate.
1. Mounting on the wall

Figure 3-7 Wall-mounting mode

2. Mounting on the bracket

Figure 3-8 Bracket-mounting mode

Step 3 Align the holes and then hang the inverter on the mounting plate.

Figure 3-9 Hang the inverter on the mounting plate

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System Installation

Step 4 Secure the inverter with 4 fixing screws.

Figure 3-10 Secure the inverter with screws

3.7 Electrical Connections

 Do not open the upper panel of the inverter. Any damage due to failure to
observe this rule will not be covered by the warranty.
 During AC cable connection, please open the lower panel of the inverter.
 If it is windy and dusty during installation, please close the lower panel timely
to protect the internal components from being damaged by wind, sand, and
other debris.

3.7.1 Cable Requirements

The choice of cable should comply with relevant national standards and meet the load
requirements.

Power cable requirements

Refer to the electrical data in the product data, and then consider the ambient temperature,
current, margin and other factors to select the cable.

Communication cable requirements

Since weak communication signals are susceptible to external interference, the
communication cable requires a shielded cable with the shield grounded as shown in the
following figure.

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Figure 3-11 Double-shielded

twisted pair When double shielding layers are adopted, both
ends of the outer shielding layer need to be
grounded, and one end of the inner shielding layer
needs equipotential grounding.

Figure 3-12 Single-shielded

multiple twisted pair When the single shielding layer is adopted, one end
of the shielding layer needs equipotential grounding
in order to prevent the formation of potential
difference.

3.7.2 Cable Selection

Name Label Recommended Cable Specifications Note

1+ to 12 (14)+ Industry general PV cable: cross-

PV input cable /
1- to 12 (14)- sectional area: 4.0 mm²–6.0 mm²
AC output Outdoor cable, cross-sectional area: Outer diameter:
A, B, C, N
cable 50 mm²–95 mm² 42 mm–50 mm
RS485 Outdoor shielded twisted pair cable
communication / meeting local standards with a total /
cable length of ≤ 1000 m
Cross-sectional area: ≥ 1/2 of that of
PE cable PE /
the AC output cable

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3.7.3 Torque Requirements

The torque of all the cable connecting screws should meet the requirements in the table below
to ensure the reliability of cable connection.
Table 3-1 Torque requirements for cable connection
Performance level 4.8 Performance level 8.8
Thread
General High-tightness General High-tightness Unit
specification
connection connection connection connection
M3 6 8 kgf.cm
M4 12 14 kgf.cm
M5 25 30 kgf.cm
M6 50 60 kgf.cm
M8 110 150 kgf.cm
M10 300 390 kgf.cm
M12 550 650 kgf.cm
M16 1600 2000 kgf.cm

The performance rating for all the bolts with a nominal external thread diameter of 8
mm and above used by Hopewind’s string inverters is 8.8.

3.7.4 Preparation before Operation

 When connecting cables, do not operate when the product is energized and
please follow the relevant requirements in 1 Safety Precautions.
 Before connecting the cables, please complete the following preparations to
avoid personal injury.
1) Before electrical connections, please make sure that the "DC SWITCH" of the
inverter is in the "OFF" state, otherwise the high voltage of the inverter may
cause a shock hazard.
2) Determine the positive and negative poles of the input cable and mark them,
and make sure that the input cable is disconnected from the PV string.
3) Please confirm that the open circuit voltage of the PV string does not exceed
the specified limit.
 When connecting the input cable, please make sure that the positive and
negative terminals of the input cable correspond to the positive and negative
terminals of the PV inverter of the string inverter.

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The following figures are using 14-input string inverter for example, which is similar
with the structure of other models.

3.7.5 Connecting PE Cables

Please connect the inverter to the grounding bar through the PE cable to achieve the grounding
protection. The PE mark is affixed to the PE terminal. The cross-sectional area of the PE cable
(copper wire) is not less than 16 mm2 and the bolt specification is M6.

Figure 3-13 PE connection

For the grounding of multiple string inverters, use single-point grounding instead of winding
the ground wire into a ring shape as shown below.

Figure 3-14 Correct grounding method for Figure 3-15 Wrong grounding method for
multiple string inverters multiple string inverters

3.7.6 Connecting AC Output Cables

Precautions
 An independent three-phase circuit breaker is required outside the AC side of each
inverter to ensure reliable disconnection between the inverter and the power grid.
And the circuit breaker specifications meet the technical requirements.
 It is forbidden to share one circuit breaker for multiple inverters
 It is forbidden to connect the load between the inverter and the circuit breaker.

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 Users must prepare the OT terminal by themselves.

 For better EMC performance, armoured cables shall be used on the AC side.

Operation steps
Step 1 Make the AC output cable.

Figure 3-16 Make the AC output cable

Step 2 Remove the lower door panel.

Figure 3-17 Remove the lower panel

Step 3 Install the cable gland, unscrew the locking cap, and then thread the cables through
the locking cap and the gland in turn.

Figure 3-18 Thread the AC cables

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Step 4 Connect the AC cables to the A, B, C and N of the wiring terminal bar, fix the wiring
terminals, then tighten the locking cap and reinstall the door panel.

Figure 3-19 Connect the AC cables to the terminal bar

If there is a gap at the cable gland, seal it with fireproof mud.

3.7.7 Connecting Communication Cables

RS485 communication cable making

Step 1 Strip the communication cable.

Figure 3-20 Strip the communication cable

Step 2 Crimp the cable with the wiring terminal.

Figure 3-21 Crimp the communication cable

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Cable connection
The inverter can be connected to the communication equipment (such as a data collector or a
PC) through the RS485 communication cable. The zero export function of the inverter can
prevent the energy of the PV panel from flowing to the grid. The RS485 port and the zero
export port are located at the bottom of the inverter (Note: The RS485-1 port is used for multi-
inverter networking and zero export. Pins 1–4 of the RS485-2 port are used for single-inverter
zero export, and pins 5–8 are used for EPO/NS.), as shown in the figure below.

Figure 3-22 RS485-1 and RS485-2

Table 3-2 RS485-1 8-PIN terminal
PIN Definition PIN Definition
1 RS485-1+ 5 Terminal Resistor
2 PE 6 RS485-1+
3 RS485-1- 7 PE
4 Terminal Resistor 8 RS485-1-
The connection of multiple inverters is suggested to be connected in series, as shown in the figure below.

8-pin port 8-pin port 8-pin port

1 2 3 4 1 2 3 4 1 2 3 4
485 Port
485 Port
5 6 7 8 5 6 7 8 5 6 7 8

Data collector 1# inverter 2# inverter N# inverter

Figure 3-23 Follow this mode to enable functions of RS458-1

If the communication distance exceeds 300 m or the field communication quality is

poor, the terminal matching resistors of the last inverter shall be short-circuited by
short-circuiting the PIN4 and PIN5 of the last inverter’s communication terminal.

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EPO protection function

When the inverters are connected in series (in a daisy chain) as shown in the figure below,
users can close the EPO switch for emergency shutdown of all inverters.
Table 3-3 RS485-2 8-PIN terminal
PIN Definition PIN Definition
1 RS485-2+ 5 GND
2 PE 6 EPO/NS
3 RS485-2- 7 EPD/NS
4 Terminal Resistor 8 GND

5 6 7 8 5 6 7 8 5 6 7 8 5 6 7 8

1# inverter 2# inverter 3# inverter ... N# inverter

Figure 3-24 Follow this mode to enable EPO function of RS458-2

3.7.8 Connecting DC Input Cables

In order to make full use of the DC input power, the PV strings of the same input MPPT
should be identical in structure, including the same model, the same number of
panels, the same tilt angle, and the same azimuth.

 When the sun shines on the battery panel, it will generate voltage which may
cause life-threatening dangers. Therefore, if the DC input line is connected
under light conditions, you need to ensure that the input line is not charged
(you can cover the panel with an opaque cloth and then proceed operating).
 Before connecting the input cable, make sure that the DC side voltage is within
the safe voltage range which is within 60 V DC, and the DC switch is in the “OFF”
state, otherwise the high voltage generated may cause a shock hazard.
 When the inverter is running in the grid, it is forbidden to perform maintenance
operations on the DC input cable, otherwise it will cause electric shock hazard.
 If you want to remove the positive and negative connectors, make sure that DC
switch has been placed in the “OFF” state and there is no current output from
the PV branch.

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Please ensure that the following conditions are met, otherwise it may cause a fire
hazard.
 Each component of the string in series is of the same specification.
 The maximum opening voltage of each PV string cannot be greater than 1100 V
DC under what circumstances.
 The maximum short-circuit current of each PV string shall not exceed 30 A
under any conditions.
 Ensure that the polarity input on the DC input side is correct, that is, the positive
pole of the PV module is connected to the positive pole of the DC input terminal
of the inverter, and the negative pole is connected to the negative pole of the
DC input terminal of the inverter.

Precautions for grounding the PV string

If the inverter is connected to the grid in which the N cable is connected to the PE cable, the
positive or negative pole of the PV string is prohibited from being grounded, otherwise the
inverter will not be able to work normally.

DC input terminal selection

Number of input channels DC input terminal

1 PV1
2 PV1, PV2
3 PV1, PV2, PV3
… …
14 PV1–PV13, PV14

Steps to crimp MC4 terminal

The input cable needs to be crimped into the MC4 terminal for connection to the PV+/PV-
terminals of the inverter. Before operation, ensure that “3.7.4 Preparation before Operation”
has been completed.

Please do not judge the positive and negative poles according to the cable color in
this manual. Be sure to take the actual measurement as the standard.

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Step 1 Strip the DC cable.

Figure 3-25 Strip the DC cable

Step 2 Crimp the cable with the metal terminal of the DC connector.

Figure 3-26 Crimp the terminal

Step 3 Disassemble the DC connector.

Figure 3-27 Disassemble the DC connector

Step 4 Thread the cable through the connector then reassemble the connector.

Figure 3-28 Reassemble the connector

Step 5 Measure the DC voltage and check the polarity of the connectors.

Figure 3-29 Check the polarity of the connectors

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Step 6 Remove the sealing plugs of the DC terminals.

Figure 3-30 Remove the sealing plugs

Step 7 Connect the connectors to the DC terminals of the inverter.

Figure 3-31 Connect the connectors

Please use the MC4 terminals configured in the delivery accessories. Device damage
due to use of incompatible MC4 terminals is not covered by the warranty.
After the cable connection of the string inverter is completed, check if there is a gap
at the waterproof lock. If there is a gap in the waterproof lock, use a fireproof mud to
block the gap. If there are unconnected input terminals, seal the unconnected input
terminals.

3.7.9 Connecting the WiFi Module

Users can connect the inverter to hopeCloud through the communication module, which
makes it convenient for users to remotely view or set the relevant parameters of the device,
and timely understand the system status.
For specific installation and operation instructions of the WiFi module, please refer to the quick
installation guide delivered with the product, or scan the QR code below to obtain the
electronic file.

Figure 3-32 Connect the WiFi modul

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4 Commissioning Guide

4.1 Check before Power-On

 Before proceeding to the next step of power on, please read carefully this
manual "1 Safety Precautions" and do a detailed check according to the table
below.
 In order to avoid danger, the multimeter and other instruments must be used to
detect the voltage of the metal parts inside the casing (protective ground) of
the string inverter.

Once the string inverter is installed, the following items need to be checked carefully before
power on.

Mechanical inspection
□ Please read "1 Safety Precautions" carefully.
□ Ensure that the environmental safety of the string inverter.
Check if there are any foreign objects left inside and on the top of the string inverter
□
cabinet.
Ensure that the string inverter has enough space reserved around for maintenance and
□
heat dissipation.
□ The cables are marked clearly and correctly.
Check if there any condensation inside the string inverter. If there is, remove it with
□
heating tools.
□ Ensure that all wiring screws are tightened according to torque requirements.
□ Ensure RS485 wiring is correct and reliable.
□ Make sure there is no gap between the input terminal and the cable gland.

Electrical inspection
□ Ensure that the connection of the string inverter is reliable and the polarity is correct.
The power cables and signal lines are all in conformity with the electrical safety
□
regulations.
□ Signal terminals and power lines are properly matched with terminals.
The isolation area and warning signs have been set up around the string inverter to
□
prevent others from misoperation or proximity.

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4.2 System Power-On

After ensuring that the electrical connection is completed, the power on operation can be
performed and the inverter will be turned on.
Step 1 Set the DC SWITCH of the inverter to the “ON” state.
Step 2 Close the AC circuit breaker between the inverter and the power grid.
If the system does not have any faults and all the startup requirements are met after all the
above steps, the inverter will start automatically. The starting process will take a few minutes,
please wait patiently.

Figure 4-1 Power on the inverter

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4.3 Commissioning through hopeCloud

Before commissioning, please ensure that the WiFi module has been connected and
hopeCloud has been downloaded and installed (including registration, creation of the power
station, addition of devices and network configuration). Please refer to 3.7.9 Connecting the
WiFi Module for more details.
After network configuration, please use hopeCloud to set relevant parameters.

Operation steps
Step 1 Log in to hopeCloud.
Step 2 Click Plant > > Inverter to enter the device list page.
Step 3 Click the target device to enter the detail page.

Step 4 Grid code settings

1. Click > Grid Code Settings to enter the setting page.
2. Click Grid Code to enter the detail page and select the standard grid code
matched with the local power grid of the corresponding country or region.

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Appendix

Step 5 Function settings

1. Click > Parameter Settings to enter the setting page.
2. Select and set corresponding parameters according to on-site requirements by
referring to the table below.
Table 4-1 Function list

Parameter Function

Arcing detection enable

（A）DC side configuration IV scan enable
MPPT mutual learning enable
（B）PID configuration PID enable
N to PE voltage detection enable
（C）Grid Code
EPO/NS protection function enable
（D）Zero export Single-machine zero export enable/Zero export enable

Function description
1.Functions (A) to (C)
 The above functions are disabled by default. Please enable them as needed.
 The neutral to ground voltage detection function is inapplicable to grids in the form of
TI. When the inverters are connected to TI-from grid and this function is enabled, the
inverter will report a fault alarm and stops grid-connected operation.
 The EPO/NS protection function can be realized through installing a normally open or
closed switch. The switch is set to normally open by default. If the normally closed
type is needed, users can set it in hopeCloud APP.
 The figure below shows how to set the above functions in hopeCloud APP. For detailed
operations, click Service on the navigation bar and select Operating Manual to refer
to corresponding instructions.

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2. Function (D)
1) Zero export principle
A zero export meter is installed on the main line of the house-service wire, through which
the real-time power and current level and direction are collected. When the data collector
detects that there is current flowing to the grid, it sends a command to adjust the inverter
output power. The inverter then limits the power until the inverter and the grid supply
power to the loads at the same time.
HSNV inverters support zero export for both single and multiple inverters.
2) Operation steps
 Zero export for single inverter
Users can follow the steps below if using the hopeCloud APP to set the zero export function.
Step 1 Open the APP and tap > Server > International Server. Enter the account and
password, check “I have read and agreed to Service Terms and Privacy Policy” and tap

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Appendix

Login.
Step 2 Select Plant on the home page and tap > Inverter. Search the SN of the inverter in
the search box and tap Search.

Step 3 After entering the detail page of the inverter, tap > Parameter Settings >Zero
export.
Step 4 Choose Single-machine zero export enable > 1-Enable and tap Confirm.

Step 5 Choose Zero export power, input the power value and tap Confirm.
Step 6 Choose Zero export CT ratio, input the ratio value and tap Confirm.

The zero export power and CT transformation ratio should be set according to the
onsite conditions.

 Zero export for multiple inverters

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Users can follow the steps below if using the hopeCloud APP to set the zero export function.
Step 1 Open the APP and tap > Server > International Server. Enter the account and
password, check “I have read and agreed to Service Terms and Privacy Policy” and tap
Login.
Step 2 Select Plant on the home page and tap > Datalogger. Search the SN of the
datalogger in the search box and tap Search.

Step 3 After entering the detail page of the inverter, tap > Parameter Settings.
Step 4 Choose Zero export box control > Zero export enable > 1-Open and tap Confirm.

Step 5 Choose Zero export power, input the power value and tap Confirm.
Step 6 Choose Zero export CT ratio, input the ratio value and tap Confirm.

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The zero export power and CT transformation ratio should be set according to the
onsite conditions.

DRM Function
According to AS NZS 4777.2-2015, inverters shall support the demand response modes (DRMs).
HSNV inverters support the mandatory DRM0 by providing the EPO protection function and
other optional demand response modes can be realized when inverters communicate with the
data collector through RS485 communication.

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4.4 System Power-Off

Precautions
 After the inverter is powered off, there will be residual electricity and residual heat on
the enclosure, which may cause electrical shock or burns. Therefore, please wait at least
5 minutes before you operate the inverter.
 When powering off the system, please follow the sequence of operation instructions and
safety regulations in this chapter.
Step 1 Issue the shutdown command to the inverter through the data collector or near-end
APP software.
Step 2 Disconnect the AC circuit breaker between the inverter and the power grid.
Step 3 Set the DC SWITCH of the inverter to the “OFF” state.

Figure 4-2 Power off the inverte

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 Appendix

5 Maintenance and Troubleshooting

5.1 Maintenance Items and Cycles

 Please read 1 Safety Precautions carefully before maintenance, and use a

multimeter and other relevant instruments to detect the voltage between the
metal parts that need to be or maybe touched and the grounding copper bars
so as to avoid electric shock.
 During maintenance, please pay attention to the warning labels of the string
inverter to avoid personal injury due to high voltage.
 During maintenance, please make sure that the DC Switch is in off state, and
the circuit breaker between the inverter and the grid is disconnected.
 After the maintenance, close the DC input switch of the inverter and the circuit
breaker between the inverter and the grid.
String inverters need to be regularly maintained. Common maintenance items and cycles are
shown in the table below.
Table 5-1 Maintenance items and cycles of the string inverters
Maintenance
Parts Item Description Solutions
Cycle
Observe whether the Please replace it in
Appearance inverter appearance is time when it is
damaged or deformed. serious.
Once every six
Overall Check if there are dusts
Clean up the foreign months to one
inspection and foreign matters on
System matters and dusts. year
the surface of the inverter.
cleaning
The heat sink is covered Remove occlusion
with dust and dirt. and clean dusts
Check if there is any If the problem is
Operating
abnormal noise while the serious, please
state
inverter is running. replace it in time. Once every six
System
When the inverter is months to one
running
Operating running, check whether Troubleshoot year
parameters the parameters are set abnormal settings
correctly.
Check if the cable
Fall off or Tighten connections Once every six
Connection connection is
loose as specified months to one
parts disconnected or loose.
year
Damage Check if there is any If the problem is

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Appendix

damage on the cable. serious, please

Especially check the replace it in time.
surface of the cable that is
in contact with the metal
surface for traces.
Check if the waterproof
covers of the unused
Ensure that they are
Terminal RS485, RJ45 or other
sealed well.
terminals are locked
tightly

Before wiping the heat sink, turn off the inverter normally, then disconnect the circuit
breaker between the inverter and the grid, and then set the DC switch of the inverter
into the OFF state. After powering off, wait at least 5 minutes before wiping the heat
sink so as to avoid accidents.

5.2 Troubleshooting
Boost Side
Fault
ID Fault/alarm name Fault/alarm reason Troubleshooting
word
1. Check whether it can work
The voltage of the
Auxiliary power normally after reset.
0 ±12 V auxiliary power
fault 2. If it occurs frequently, please
is abnormal.
contact the Hopewind technician.
The output voltage
1. Check whether it can work
exceeds the
Output hardware normally after reset.
2 protection threshold
overvoltage 2. If it occurs frequently, please
specified by the
contact the Hopewind technician.
hardware.
Fault
1. Check whether it can work
word 1 Hardware
The MPPT inductor normally after reset.
3 overcurrent
current is too large. 2. If it occurs frequently, please
(secondary)
contact the Hopewind technician.
MPPT1 experiences 1. Check whether it can work
MPPT1 hardware overcurrent and normally after reset.
4
overcurrent reaches the hardware 2. If it occurs frequently, please
CBC time. contact the Hopewind technician.
MPPT2 hardware MPPT2 experiences 1. Check whether it can work
5
overcurrent overcurrent and normally after reset.

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Fault
ID Fault/alarm name Fault/alarm reason Troubleshooting
word
reaches the hardware 2. If it occurs frequently, please
CBC time. contact the Hopewind technician.
MPPT3 experiences 1. Check whether it can work
MPPT3 hardware overcurrent and normally after reset.
6
overcurrent reaches the hardware 2. If it occurs frequently, please
CBC time. contact the Hopewind technician.
MPPT4 experiences 1. Check whether it can work
MPPT4 hardware overcurrent and normally after reset.
7
overcurrent reaches the hardware 2. If it occurs frequently, please
CBC time. contact the Hopewind technician.
EEPROM
EEPROM read/write
2 parameters back Fault reset or power off
fails.
to default values
Historical fault Historical faults fail to
3 Fault reset or power off
storage failed be stored.
Reverse input The input polarity is Check whether the polarity of the
12
polarity reversely connected. connection is reversed.
Fault Abnormal The insulation
word 2 insulation of impedance of the Check whether the positive
13
positive busbar to positive busbar to busbar has grounding fault.
ground ground is abnormal.
The insulation
Abnormal
impedance
insulation of Check whether the negative
14 of the negative
negative busbar busbar has grounding fault.
busbar to ground is
to ground
abnormal.
1. Check whether it can work
The SPD is faulty or is normally after reset.
0 SPD alarm
in a wrong state. 2. If it occurs frequently, please
contact the Hopewind technician.
Boost-side open An open circuit occurs Please contact the Hopewind
6
circuit alarm inside the boost. technician.
Alarm Boost-side short A short circuit occurs Please contact the Hopewind
7
word 1 circuit alarm inside the boost. technician.
1. Check whether the battery
string configuration is abnormal.
Battery string Battery string is 2. Check whether the access of
8
abnormal alarm abnormal. the battery board is abnormal.
3. Check whether the current
sampling of the battery string is

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Fault
ID Fault/alarm name Fault/alarm reason Troubleshooting
word
abnormal.
The insulation
Positive busbar to
impedance of the Find out the cause of abnormal
9 ground insulation
positive busbar to impedance.
alarm
ground is abnormal.
The insulation
Negative busbar impedance
Find out the cause of abnormal
10 to ground of the negative
impedance.
insulation alarm busbar to ground is
abnormal.

Inverter side
Fault Fault/alarm
ID Fault/alarm reason Troubleshooting
word name
1. Check whether it can work
normally after reset.
RAM self-test RAM chip read/write
0 2. If it occurs frequently,
failed fails.
please contact the Hopewind
technician.
The EEPROM parameter
list is newly added and 1. Check whether it can work
EEPROM the code is re- normally after reset.
1 parameters back upgraded. The default 2. If it occurs frequently,
System to default values value after initialization please contact the Hopewind
fault is different from that in technician.
status EEPROM.
word 1. Check whether it can work
EEPROM normally after reset.
EEPROM read/write
2 read/write 2. If it occurs frequently,
fails.
failed please contact the Hopewind
technician.
1. Check whether it can work
normally after reset.
FPGA version FPGA version does not
3 2. If it occurs frequently,
mismatch match with that of DSP
please contact the Hopewind
technician.

52 Issue 1.0 (2024-01-25)

 Appendix

Fault Fault/alarm
ID Fault/alarm reason Troubleshooting
word name
1. Check whether it can work
normally after reset.
Historical faults Historical faults fail to
4 2. If it occurs frequently,
storage failed be stored.
please contact the Hopewind
technician.
1. Check whether it can work
Internal normally after reset.
Internal communication
5 communication 2. If it occurs frequently,
fails.
fault please contact the Hopewind
technician.
1. Check whether it can work
The current peak of
Hardware normally after reset.
inductor exceeds the
0 overcurrent 2. If it occurs frequently,
hardware protection
(secondary) please contact the Hopewind
threshold.
technician.
1. Check whether it can work
A-phase A-phase inductor normally after reset.
3 hardware current triggers CBC 2. If it occurs frequently,
overcurrent protection. please contact the Hopewind
technician.
1. Check whether it can work
B-phase B-phase inductor normally after reset.
4 hardware current triggers CBC 2. If it occurs frequently,
Hardware overcurrent protection. please contact the Hopewind
fault technician.
status 1. Check whether it can work
word C-phase C-phase inductor normally after reset.
5 hardware current triggers CBC 2. If it occurs frequently,
overcurrent protection. please contact the Hopewind
technician.
1. Check whether it can work
Busbar The bus voltage normally after reset.
6 hardware exceeds the hardware 2. If it occurs frequently,
overvoltage overvoltage threshold. please contact the Hopewind
technician.
1. Check whether it can work
The bus neutral-point
Busbar neutral- normally after reset.
voltage exceeds the
7 point 2. If it occurs frequently,
hardware overvoltage
overvoltage please contact the Hopewind
threshold.
technician.

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Appendix

Fault Fault/alarm
ID Fault/alarm reason Troubleshooting
word name
1. Confirm whether there is a
Uab exceeds the fault such as a box
overvoltage protection transformer tripped on the
0 Uab overvoltage
threshold specified by AC side at the fault time.
the system. 2. Confirm whether the
inverter has HVRT.
1. Confirm whether there is a
Ubc exceeds the fault such as a box
overvoltage protection transformer tripped on the
1 Ubc overvoltage
threshold specified by AC side at the fault time.
the system. 2. Confirm whether the
inverter has HVRT.
1. Confirm whether there is a
Uca exceeds the fault such as a box
overvoltage protection transformer tripped on the
2 Uca overvoltage
threshold specified by AC side at the fault time.
the system. 2. Confirm whether the
inverter has HVRT.
Grid fault
Confirm whether the phase
status Uab is lower than the
loss of the inverter occurs
word Uab undervoltage
3 and whether the box
undervoltage protection threshold
transformer contacts are
specified by the system.
suitable, etc.
Confirm whether the phase
Ubc is lower than the
loss of the inverter occurs
Ubc undervoltage
4 and whether the box
undervoltage protection threshold
transformer contacts are
specified by the system.
suitable, etc.
Confirm whether the phase
Uca is lower than the
loss of the inverter occurs
Uca undervoltage
5 and whether the box
undervoltage protection threshold
transformer contacts are
specified by the system.
suitable, etc.
1. Confirm whether the
The grid frequency or access to the grid is the
6 Grid abnormal voltage exceeds the nominal grid of the inverter.
system allowed range. 2. Confirm whether the grid is
connected.

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 Appendix

Fault Fault/alarm
ID Fault/alarm reason Troubleshooting
word name
Grid voltage
The grid voltage
imbalance Check whether the grid is
7 imbalance exceeds the
threshold abnormal.
system threshold.
exceeded
1. Confirm whether the box
transformer tripping and
The grid frequency other faults occur on the AC
exceeds the side of the inverter through
Grid
8 overfrequency fault recording and event
overfrequency
protection threshold recording.
specified by the system. 2. Confirm whether the
frequency range and the time
setting is reasonable.
1. Confirm whether the box
transformer tripping and
The grid frequency is other faults occur on the AC
lower than the side of the inverter through
Grid
9 underfrequency fault recording and event
underfrequency
protection threshold recording.
specified by the system. 2. Confirm whether the
frequency range and the time
setting is reasonable.
Detect the causes of grid
Anti-islanding The grid experiences
11 voltage loss, such as box
protection voltage loss.
transformer tripping, etc.
The grid experiences
Grid voltage
13 voltage sudden Check if the grid is normal.
abnormal
change.
The grid voltage
14 LVRT protection exceeds the LVRT Check if the grid is normal.
protection threshold.
The grid voltage
15 HVRT protection exceeds the HVRT Check if the grid is normal.
protection threshold.
Inverter The effective value of
Module A-phase
fault the inductor current
0 software Reset the fault.
status exceeds the protection
overcurrent
word threshold.

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Appendix

Fault Fault/alarm
ID Fault/alarm reason Troubleshooting
word name
The effective value of
Module B-phase
the inductor current
1 software Reset the fault.
exceeds the protection
overcurrent
threshold.
The effective value of
Module C-phase
the inductor current
2 software Reset the fault.
exceeds the protection
overcurrent
threshold.
Three-phase current
Module current
3 imbalance exceeds the Reset the fault.
imbalance
threshold.
The temperature of the
Module radiator is higher than Check whether the spoiler fan
5
overtemperature the protection is normal.
threshold.
The ambient
Internal temperature is higher Check whether the spoiler fan
6
overtemperature than the protection is normal.
temperature.
1. If it happens accidentally,
it may be caused by the
accidental abnormality of the
external line. After the fault is
cleared, it will resume work
Residual current The residual current without manual intervention.
9
abnormal exceeds the threshold. 2. If it occurs frequently or
cannot be recovered for a
long time, please check
whether the ground
impedance of the PV string is
too low.
1. Check whether it can work
Bus fault normally after reset.
The bus voltage dip
word 1 Bus short circuit 2. If it occurs frequently,
exceeds the threshold.
status please contact the Hopewind
technician.

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 Appendix

Fault Fault/alarm
ID Fault/alarm reason Troubleshooting
word name
1. Check whether it can work
The bus voltage normally after reset.
5 Bus overvoltage exceeds the specified 2. If it occurs frequently,
threshold. please contact the Hopewind
technician.
1. Check whether it can work
The bus voltage is normally after reset.
Bus
6 lower than the 2. If it occurs frequently,
undervoltage
specified threshold. please contact the Hopewind
technician.
The voltage imbalance 1. Check whether it can work
of the positive and normally after reset.
Bus voltage
7 negative busbars 2. If it occurs frequently,
imbalance
exceeds the specified please contact the Hopewind
threshold. technician.
1. Check whether the
components are over
The DC input voltage
High DC input matched.
8 exceeds the specified
voltage 2. Check whether the input
threshold.
voltage detection circuit is
normal.
The DC input voltage is
Low DC input Check whether the switch is
9 lower than the
voltage disconnected.
specified threshold.
1. Check whether it can work
normally after reset.
The relay status is
0 AC relay fault 2. If it occurs frequently,
wrong.
please contact the Hopewind
technician.
1. Check whether it can work
The AC side SPD normally after reset.
Other 3 AC SPD alarm feedback status is 2. If it occurs frequently,
wrong. please contact the Hopewind
technician.
1. Check whether it can work
Fan fails or the normally after reset.
4 Internal fan fault feedback signal is 2. If it occurs frequently,
abnormal. please contact the Hopewind
technician.

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Appendix

Fault Fault/alarm
ID Fault/alarm reason Troubleshooting
word name
1. Check whether it can work
Fan fails or the normally after reset.
External fan
5 feedback signal is 2. If it occurs frequently,
fault
abnormal. please contact the Hopewind
technician.

58 Issue 1.0 (2024-01-25)

 Appendix

6 Inverter Disposal

6.1 Removing the Inverter

Before operation, please make sure that the circuit breaker between the inverter and the
power grid has been disconnected and DC SWITCH is set to "OFF" state.
 Disconnect all electrical connections of the inverter, including AC output cables,
communication cables, DC input cables, and PE cables.
 Remove the inverter from the mounting plate.

6.2 Replacing the Inverter

If you need to replace the inverter, follow the operation steps in chapters 3 and 4.

6.3 Packing the Inverter

 If the original packing materials are available, please put the inverter inside them and
then seal them by using adhesive tape.
 If the original packing materials are not available, put the inverter inside a suitable
cardboard box and seal it properly.

6.4 Disposing the Inverter

When the service life of the inverter expires or the inverter is replaced due to faults, please
dispose it according to the local rules for electrical equipment waste disposal or hand over it to
Hopewind customer service personnel.

Issue 1.0 (2024-01-25) 59

 Appendix

Appendix
Warranty
If the product has any fault in the warranty period, we will provide cost-free repair or
replacement service.
Any faults arising from the following conditions shall be out of the warranty:
 Dismantle the product without our permission or maintain in wrong way;
 Out of the warranty period;
 Use the product out of the application scope stipulated in related international
standard;
 Fail to install and operate the product according to the user manual;
 Use the product in improper environment;
 Use non-standard or those components/software not provided by our company;
 Damaged due to the failure of external devices;
 Any accidental damage arising from personal dismantlement or maintenance by
yourself.
When the client requires repair service for above mentioned faults, we will offer paid repair
service after it’s determined by our service department. Please contact us in advance if you
want repair or alteration service.

Issue 1.0 (2024-01-25) 61