TriNet (4/15/2024, [Link] PM): Hi. I’m TriNet's digital assistant.
TriNet (4/15/2024, [Link] PM): What's the reason for your chat today?
TriNet (4/15/2024, [Link] PM): Menu Options:
Ask about an open case
New question or request
Elizabeth (4/15/2024, [Link] PM): Ask about an open case
TriNet (4/15/2024, [Link] PM): Please select from the open cases below.
TriNet (4/15/2024, [Link] PM): Menu Options:
I want to enter a Case #
Connect to a specialist
Elizabeth (4/15/2024, [Link] PM): I want to enter a Case #
TriNet (4/15/2024, [Link] PM): OK, please enter the Case #.
Elizabeth (4/15/2024, [Link] PM): 32106746
TriNet (4/15/2024, [Link] PM): Case # 32106746
Subject: Reprint W2
Created: April 03, 2024
Status: Completed
TriNet (4/15/2024, [Link] PM): What would you like to do next?
TriNet (4/15/2024, [Link] PM): Menu Options:
Connect to a specialist about this case
Ask about a different case
New question or request
End Chat
Elizabeth (4/15/2024, [Link] PM): Connect to a specialist about this case
Renee (4/15/2024, [Link] PM): Hi Elizabeth. Thank you for contacting TriNet. My
name is Renee. How may I assist you today?
Elizabeth (4/15/2024, [Link] PM): Hello, I submitted a request months ago to have
a corrected w-2 because my address was incorrect. However, the w2-c does not have
my corrected address on it and instead has other changes such as the state income
tax are that inexplainable.
Elizabeth (4/15/2024, [Link] PM): O
Renee (4/15/2024, [Link] PM): I would be happy to help you.
Elizabeth (4/15/2024, [Link] PM): I need to have this resolved immediately to
ensure my taxes were filed correctly and so that I can file for unemployment.
Renee (4/15/2024, [Link] PM): Your W-2 does not need a correct address, you supply
that when you do the filing.
Elizabeth (4/15/2024, [Link] PM): Yes, but I need a correct address in order to
file for unemployment.
Renee (4/15/2024, [Link] PM): Your employer requested a location change for you
dating back to last year.
Renee (4/15/2024, [Link] PM): That is why the state taxes changed.
Elizabeth (4/15/2024, [Link] PM): I don’t understand
Renee (4/15/2024, [Link] PM): We cannot provide a W-2 with the correct address if
it was not in the system by December 31, 2023.
Elizabeth (4/15/2024, [Link] PM): That was not told to me when I requested a
corrected w2 with my correct address
Elizabeth (4/15/2024, [Link] PM): I was told it would be no problem to update it
Renee (4/15/2024, [Link] PM): I apologize, but that is not something that can be
corrected.
Elizabeth (4/15/2024, [Link] PM): When did my employer request a location change
and what did they change it to/from?
Renee (4/15/2024, [Link] PM): It was requested March 23.
Elizabeth (4/15/2024, [Link] PM): And what did they change it to and from?
