GOV.
UK Universal Credit
Payments
Sahra Ali Assessment period:
Flat 109, Ashcroft Square 4 March to 3 April 2025
King Street
LONDON
W6 0YL
Your payment this month was
£2,389
This was paid on 10 April 2025
What you're entitled to
Standard allowance £393.45
You get a standard amount each month. You said you're single
Housing £682.67
You said per month the total rent for your property is £570.31 and the service charges are
£112.36.
We can pay your landlord £682.67 towards your housing.
Children £621.25
You get support for 2 children
Children in childcare £1,663.23
You had 2 children in childcare this month
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We pay 85% of your costs each month, up to £1,739.37 for 2 children
Total entitlement before deductions £3,360.60
What we take off (deductions)
Take-home pay - £288.27
Take-home pay is what's left after tax, National Insurance and any pension contributions
have been deducted.
Earnings reported by your employer
£928.12
The amount we'll use to work out your Universal Credit is £928.12
Your total take-home pay for this period is £928.12
The first £404.00 of your take-home pay does not affect your Universal Credit
monthly amount. Every £1.00 you earn in take-home pay over this amount reduces
your Universal Credit by 55 pence.
Money, savings and investments - £0.00
We have taken £0.00 off your Universal Credit payment because you have money, savings
and investments of £0.00.
You must tell us if this changes so that we can pay you the correct amount on time. You
can do this in the 'Report a change of circumstance' section of your online account.
The first £6,000 of your money, savings and investments does not affect your payment. If
you have over £6,000 up to £16,000, every £250 reduces your Universal Credit by £4.35.
For any remaining amount that is not a complete £250, a further £4.35 is also deducted.
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Payment to your landlord - £682.67
We currently pay this to your landlord towards your rent.
Total deductions - £970.94
Your total payment for this month is £2,389.66
If your circumstances change
You must immediately report any changes in circumstances that could
affect your Universal Credit payments. You can do this in the 'Report a
change of circumstance section' in your online account.
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Help and support
The 'Managing your claim guide' in your online account gives more information about
Universal Credit payments. There you can find information about each section of your
statement.
If you think we've made a mistake or want to appeal
If you think we've made a mistake
It is important that you tell us straight away.
You can ask for a written explanation. You need to contact us within 1 month of the date
on this statement (4 April 2025). You can write to us at Freepost DWP UNIVERSAL
CREDIT FULL SERVICE, or call us.
Contact us
You can contact Universal Credit:
through your online account
using the Universal Credit helpline
Check the 'How to manage your Universal Credit claim' guide before contacting
Universal Credit, as your question may be answered there.
Universal Credit helpline
Telephone: 0800 328 5644
Welsh language telephone: 0800 328 1744
Monday to Friday, 8am to 6pm (closed on bank holidays). Calls to 0800 numbers
are free from landlines and mobiles.
If you cannot speak or hear on the phone
You can use the Relay UK service to make a text-supported call to the Universal
Credit helpline. Visit [Link] for more information.
From your laptop, desktop or mobile
Download the Relay UK app. Once you have set up the app, dial 18001 followed by
the Universal Credit helpline. If you are redirected to your device's default calls app,
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return to the Relay UK app to join the call.
From your textphone device
Dial 18001 followed by 0800 328 1344.
If you use sign language
You can use the Video Relay Service (VRS) to make a British Sign Language (BSL)
interpreted call to the Universal Credit helpline.
From your laptop or desktop
Visit [Link]/vrs and select DWP from the dropdown menu.
From your mobile
Download the InterpretersLive! app from your app store. Once you have set up the
app, use it to contact the Universal Credit helpline.
Automated decision making may have been used to decide some parts of your award. If
you have new information that could affect your payment or think something has been
overlooked, you can request a mandatory reconsideration. When we've looked at the
decision again, we'll explain our reasons in a mandatory reconsideration notice.
Can I appeal?
If after a mandatory reconsideration, you still disagree with our decision you can appeal it.
Your mandatory reconsideration notice includes details on how to do this.
Other support you may be able to get
Help managing your money
If you have trouble making your money last for the month, you can ask for help with
budgeting.
Other support you may be able to get
You may be able to get extra support, eg free school meals, food if
you're pregnant or have a young child, help with legal costs and the
costs of using courts or tribunals. You'll find more information about
this on [Link]
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Examples of support you can get
What you can get may depend on how much you earn.
Your take-home pay for this Universal Credit period is £928.12.
If your take-home pay per month is up to You may be able to get help with
£435 Health costs
(or up to £935 if you are responsible for a child Including free NHS prescriptions, free NHS wigs
or have limited capability for work) and fabric supports, free NHS dental treatment,
free sight tests in England (NHS eye
examinations are already free in Scotland),
vouchers towards the cost of glasses or contact
lenses and help with the cost of travel to receive
NHS treatment on referral.
£1,250 Energy-saving home improvements
The ECO Affordable Warmth scheme may be
able to help you with energy-saving measures
like a new boiler or insulation.
£1,250 Prison visits
(including any other income) If you're over 18 you can get help with the costs
of visiting a close relative or partner in prison.
It is your responsibility to make sure that any information you supply in support of your
claim to any of these benefits is correct. Government departments can conduct checks
on whether you are currently entitled to Universal Credit and on the amount you are
earning.
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