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The document is a chat transcript between a consumer and Zoom's Virtual Agent. The agent offers assistance with joining a meeting and provides step-by-step instructions for entering a meeting ID and passcode. It also mentions that Zoom may retain chat transcripts for quality and training purposes.

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sherin175
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14 views1 page

Transcript

The document is a chat transcript between a consumer and Zoom's Virtual Agent. The agent offers assistance with joining a meeting and provides step-by-step instructions for entering a meeting ID and passcode. It also mentions that Zoom may retain chat transcripts for quality and training purposes.

Uploaded by

sherin175
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd

[2025-04-25 13:11:15] ZVA:

Hi, I'm Zoom's Virtual Agent 🤖 . [Sign in here](https://zoom.us/servicenow/sso?


redirect_to=https%3A%2F%2Fsupport.zoom.com%2Fhc?logged_in%3Dtrue) for a
personalized experience.

[2025-04-25 13:11:15] ZVA:


Zoom may retain your chat transcript to use for quality, training, and analysis
purposes.

[2025-04-25 13:11:15] ZVA:


How can I assist you today?
[Join a Meeting], [Upgrade My Account], [Billing & Account Management], [Purchase a
Zoom Product], [10DLC
], [Ask a Question
]

[2025-04-25 13:11:17] Consumer:


Join a Meeting

[2025-04-25 13:11:18] ZVA:


Click your specific issue below, and I'll help you find a solution.
[Joining a Meeting], [Unable to Join a Meeting], [Find my Meeting ID and Passcode
], [Calling into a Meeting
], [Join a Test Meeting
], [Something Else
]

[2025-04-25 13:11:22] Consumer:


Unable to Join a Meeting

[2025-04-25 13:11:22] ZVA:


Let me help you! Try this first. Enter the meeting ID and passcode manually.

[2025-04-25 13:11:23] ZVA:


Step 1: Log in to the Zoom Desktop App
Step 2: On the Home tab, click Join.
Step 3: Enter the meeting ID, then click Join.
Step 4: Enter the passcode then click Join.

Did that work?


[Yes ✅], [No ❌]

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