CA Programme

Business acumen 300

BUS 300
2025

© 2025 University of Pretoria

The Association to Advance Collegiate Schools of Business
(AACSB)

Since 2018, the University of Pretoria’s Faculty of Economic and Management Sciences has been a
member of AACSB International—The Association to Advance Collegiate Schools of Business:
[Link]/about.

AACSB International is a global association of leaders in education and business dedicated to

supporting and advancing quality business education worldwide. Through membership, accreditation,
research, thought leadership, professional development, and advocacy, AACSB partners with over
1,500 organizations, from more than 90 countries globally. Membership or participation in the Global
Education Alliance does not imply accreditation.

© 2025 University of Pretoria

Table of contents
1 Introduction ...............................................................................................................1
1.1 Welcome ...................................................................................................................... 1
1.2 Educational approach .................................................................................................... 1
1.3 Learning in the discipline ............................................................................................... 2
2 Administrative information ........................................................................................2
2.1 Contact details .............................................................................................................. 2
2.2 Timetable...................................................................................................................... 4
2.3 Study material and purchases ........................................................................................ 4
2.4 Module calendar: important dates and overview ........................................................... 5
2.5 Grievances and escalation process to be followed .......................................................... 6
2.6 Communication with students ....................................................................................... 6
3 Module information ...................................................................................................7
3.1 Purpose of the module .................................................................................................. 7
3.2 Module structure .......................................................................................................... 7
3.3 Articulation with other modules in the programme ........................................................ 7
3.4 Learning presumed to be in place .................................................................................. 8
3.5 Teaching/Learning/Assessment path per unit ................................................................ 9
3.6 Use of laptops, tablets and cell phones in class .............................................................. 9
3.7 Guidelines on the use of AI tools .................................................................................. 10
3.8 Responding to student feedback .................................................................................. 10
3.9 Credit map and notional hours .................................................................................... 10
3.10 Assessment ................................................................................................................. 11
3.11 Remark of Assessments ............................................................................................... 12
3.12 Excuses for tasks ......................................................................................................... 12
4 Support services .......................................................................................................13
4.1 Safety in the evening and emergencies ........................................................................ 13
4.2 Academic and other support services. Let us help you! ................................................. 13
4.3 Some more detailed guidance...................................................................................... 14
4.4 EMS student support by Academic Success Coaches * .................................................. 15
5 Rules of conduct for EMS students ............................................................................16
6 Policy on Social Media Use .......................................................................................18
ANNEXURE A: Form ........................................................................................................19
1.1 Application to be excused............................................................................................ 19

© 2025 University of Pretoria

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1 Introduction
1.1 Welcome
Welcome to BUS 300! We hope you will enjoy this journey with us as we aim to provide you with a
practical glimpse of the business world and develop you as a future professional. Together, we will
explore real-world challenges, cultivate critical thinking skills, and equip you with the tools needed to
thrive in an ever-changing business landscape. Let’s make this an enriching and inspiring experience!

1.2 Educational approach

The weekly BUS 300 classes are interactive sessions that involve discussions on case studies, current
affairs from the news, development of professional values, attitudes and acumen and their
connections to the various modules in the CA program. Additionally, BUS 300 serves as the launchpad,
introducing topics that will be covered in your modules.

The focus of this module falls on continuous engagement (before, during and after lectures). The
different activities can be illustrated as follows:

Before Lectures (Prepare)

During Lectures (Engage)

After Lectures (Consolidate)

Lecture / Tutor
consultations
Case study tasks

Effective engagement with the case studies, the world around you, other modules and attendance of
lectures are crucial for success. To optimize your learning, thoroughly prepare and actively engage
during case study tasks and lectures to enhance your understanding and development throughout the
module. In BUS 300, a continuous assessment framework is followed. As a result, it is important that
you actively complete all tasks on time. Prioritise identifying your tasks and setting a plan to complete
these early for module success. Completing all tasks and promptly addressing challenges significantly
contributes to meeting assessment criteria.

BUS 300 is exclusively conducted in English. All tasks and assessments must be completed in English.
Explore clickUP for resources aiding the translation of accounting terms into various languages. Our
lecturing and tutoring team can help in languages other than English during consultations.

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1.3 Learning in the discipline

The BUS 300 classes are highly interactive, and active student participation is imperative. Students are
encouraged to stay informed about current financial activities in both the country and the world and
are urged not to be hesitant or shy when contributing to fruitful discussions. Please refer to the ‘Daily
News Feed’ tab on clickUP for recommendations of how to stay up to date with current affairs.

Class attendance is compulsory and will be monitored (please refer to the BUS ticket system in section
3.10) as our outcomes-based education framework emphasises the importance of developing specific
academic competencies, and many tasks completed during class sessions directly contribute to your
overall grades. Further given that we employ a continuous assessment approach (see section 3.10
below), missing classes can significantly impact your marks.

The scenarios presented in this course are based on real-life, authentic situations encountered in the
professional field. They are used as a foundation for assessments and class discussions to provide
students with practical insights and hands-on experience with realistic challenges. Students should
engage with these scenarios critically and constructively as part of their learning process.

Please note that the scenarios and any opinions expressed within them do not reflect the official stance
or viewpoint of the University of Pretoria (UP), the Department of Accounting at UP, or the CA
Programme at UP. They are designed solely for educational purposes and intended to stimulate
analysis, discussion, and learning. The university does not endorse any specific practices or judgments
depicted in these scenarios. Students are encouraged to form their own opinions and solutions based
on their analysis, guided by academic frameworks and personal and professional ethics.

2 Administrative information
ClickUP will be used extensively for uploading notes, sending out communication etc, so make sure
that you log in often to ensure you receive all communication.

2.1 Contact details

Below are the contact details of the module coordinators. Other lecturers involved are those you will
also encounter in the core modules; therefore, their details are not included here. For any
administrative or technical queries regarding the module, please email the BUS 300 email address:
bus300@[Link]. Please also send us an email should you not be able to reach us via telephone.

We do not envisage that we will have any formal tutor classes, however, feel free to contact the tutors
if require any assistance or guidance.

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Building and Telephone

Name Email address Consultation
room number number

Dr Charisa de
Klerk

Module EMS building [Link]@up. Per

012 420 3010
coordinator room 3-36 [Link] appointment

Mr Andrew van
der Burgh
Module EMS building [Link]@up. Per
012 420 4488
coordinator room 2-48 [Link] appointment

Mrs Nadia
Bauer

Module EMS building [Link]@[Link]. Per

012 420 3081
coordinator room 2-48 za appointment

Mr Pieter
Pienaar

Academic EMS building [Link]@up Per

012 420 5248
trainee room 2-53 .[Link] appointment

Please refer to
Per
Tutors team contacts Not applicable Not applicable Bus300@[Link]
appointment
on clickUP

Your Academic Success Coaches can advise you on goal-setting, adjustment to

university life, time management, study methods, stress management and career
exploration. Book an individual consultation or attend a workshop.

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2.2 Timetable
Class attendance is important and compulsory. Kindly attend lectures in your prescribed group (as
indicated below). Switching between lectures is not advised.

Group 1 Surnames A to Mi
Group 2 Surnames Mj to Z

Group Contact session Day Time Venue

Group 1 Session 1 Monday 12:30 – 13:20 IT 4-1

Session 2 Tuesday 10:30 – 12:20 IT 4-5

Group 2 Session 1 Monday 11:30 – 12:20 IT 4-1

Session 2 Tuesday 08:30 – 10:20 IT 4-5

Please note that a tutorial venue is booked on Wednesdays from 15:30 – 17:20 for the use by any
BCom Accounting Sciences third year core module. This tutorial slot may be used for class tests. These
dates will be communicated to you by the individual modules.

Some lectures may also take place during these timeslots as indicated in the programmes of the
core modules.

2.3 Study material and purchases

There are no prescribed textbooks for BUS 300, however, students should keep up to date with current
affairs in the financial sphere of the country and the world (refer to 1.3 above).

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2.4 Module calendar: important dates and overview

Important Note: This work program can change based on the discretion of the lecturers when
circumstances deem it necessary. Any such changes will be communicated in advance.

BUS 300 WORK PROGRAM 2025

WEEK SESSION 1: Mondays (single) SESSION 2: Tuesdays (double)
10 Feb TXA 301: Interpretation of Legislation Launch BUS 300 & Case Study 1
Industry speaker: Understanding the
17 Feb TXA 301: Interpretation of Legislation
mining industry
24 Feb Launch Revenue Cycle Case Study 1: Task Debrief
3 Mar Excel News, Current Affairs and mini-Case Study
10 Mar Leadership preparation session Case Study 1: Task Debrief
Industry speaker: Financing within the
17 Mar Friday timetable
mining sector
TEST WEEK: 22-29 March plus 5 April
31 Mar Leadership debrief session News, Current Affairs and mini-Case Study
7 April Excel News, Current Affairs and mini-Case Study
RECESS: 12-21 April 2025
21 April Excel Monday timetable
28 April Excel Case Study 1: Task Debrief
TEST WEEK: 3-10 May plus 17 May
12 May Excel News, Current Affairs and mini–Case Study
19 May Excel Case Study 1: Task Debrief
26 May Excel Close Revenue Cycle
TEST WEEK: 31 May-20 June 2025
SUPPLEMENTARY EXAMS
RECESS: 29 June-20 July 2025
21 July Launch Payroll Cycle Launch the Public Sector
Contextualise Public Sector
28 July Launch Case Study 2
News and Current Affairs
4 Aug UiPath News, Current Affairs and mini-Case Study
11 Aug UiPath Case Study 2: Task Debrief
18 Aug UiPath UiPath
TEST WEEK: 23-30 August plus 6 September (for BUS 300 refer to week of 22 Sept)
1 Sept UiPath UiPath
8 Sept Digital Acumen - integrated News, Current Affairs and mini-Case Study
RECESS: 11-21 September 2025
22 Sept BUS 300 Year Test 3 BUS 300 Year Test 3
29 Sept Digital Acumen - integrated News, Current Affairs and mini-Case Study
6 Oct Digital Acumen - integrated Case Study 2: Task Debrief
TEST WEEK: 11-18 October plus 25 October
20 Oct TXA 301: VAT News, Current Affairs and mini-Case Study
27 Oct TXA 301: VAT Close Finance and Payroll Cycle
3 Nov Friday timetable TXA 301: VAT
EXAMS: 8 November – 26 November
SUPPLEMENTARY EXAMS: 1 December – 6 December

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2.5 Grievances and escalation process to be followed

If a student encounters any problems, it is recommended that a lecturer, academic trainee or tutor is
contacted first. In the unlikely case that the matter is not resolved to the satisfaction of the student,
the grievance procedure for undergraduate students as outlined below can be followed.

All issues should be reported in writing, providing details of the complaint or issue.
It is imperative that the procedure outlined below be followed meticulously if the matter is to be
resolved as quickly and efficiently as possible:
(a) The student should first consult the class representative about the complaint or issue. If the
matter is not resolved, the student should consult the lecturer (refer to section 2.1) (The
primary function of the class representative is to serve as a two-way communication channel
between the class and the lecturer.) Class representatives are elected by students and their
details will be posted on clickUP.
(b) If the matter remains unresolved the student should consult the module co-ordinator (refer to
section 2.1) in the case of large module classes with multiple lecturers.
(c) Where the co-ordinator is unable or fails to resolve the matter, the student should consult the
Head of the Chartered Accounting Programme (Prof Madeleine Stiglingh
[Link]@[Link]).
(d) Should the matter remain unresolved, the student may approach the Dean of the Faculty
(Prof Margaret Chitiga-Mabugu emsdean@[Link]) .
(e) Student matters should be resolved at Faculty level. However, should the above steps fail to
bring about a resolution, the student may refer the matter to the relevant member of the
Executive. In the case of an academic matter, it should be referred to the Vice-Principal:
Academic. Other matters may be referred to the Registrar or another relevant functionary.
(f) Only in exceptional cases, where no resolution has been reached through the above processes,
and as a last resort, the matter may be escalated to the Vice-Chancellor and Principal. The Vice-
Chancellor and Vice-Principal’s decision in any such matter will be final.

Please follow the procedure and do not send your complaint to all parties mentioned here
simultaneously.

2.6 Communication with students

All emails from the EMS Faculty and University of Pretoria will be sent to you at your UP-email
address. It is assumed that any emails sent to this UP-email address, will be read by yourself.

You are strongly advised to check this email address at least twice a day and EMS proposes that you
do this during the course of the morning and again before the close of business.

Announcements relating specifically to BUS 300 will be posted on clickUP. While every effort may be
made to communicate with you through other available channels, you are deemed to have read any
announcements posted on clickUP. It is also strongly advised that you check clickUP at least twice a
day and EMS proposes that you do this during the course of the morning and again before the close
of business.

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3 Module information
3.1 Purpose of the module
The purpose of the module is for students to use self-efficacy skills to set goals, acquire and critically
reflect on new knowledge, skills or experiences and to influence themselves, others and society in
straightforward and unambiguous settings.

Students should have an comprehensive conceptual understanding of their in-depth foundational

knowledge and skills in an intra-, inter-, multi- and transdisciplinary unfamiliar business context that
is relevant to a company or complex group of companies to identify and interpret ethical and authentic
business-related problems, and propose innovate and creative ethical solutions with compelling
justification that creates value for society.

In BUS 300, you will develop various professional values, attitudes and acumens (PVAAs), skills and
competencies. Refer to the Competency Framework available on clickUP.

All modules in your degree are linked and integrate into BUS 300.

3.2 Module structure

BUS 300 comprises one single lecture and one double lecture per week. During the lectures,
discussions centre around current affairs in the world and industries, and active student participation
is strongly encouraged. Additionally, BUS 300 serves as the platform for launching the various cycles
or industries that will be covered in the core modules. In practical sessions, students engage in tasks
and discussions based on case studies presented by lecturers.

3.3 Articulation with other modules in the programme

The table below furnishes a comprehensive list of all the subjects to which you will be exposed on
your path to becoming a Chartered Accountant (South Africa) [CA(SA)]. These subjects aim to cultivate
the essential competencies. For an in-depth description of the curriculum, kindly consult the yearbook
at: [Link]

1st year 2nd year 3rd year

Business Acumen (BUS 100) Business Acumen (BUS 200) Business Acumen (BUS 300)
Responsible Reporting Responsible Reporting(RRP Responsible Reporting
(RRP 100) 200) (RRP 300)
Financial Decision Making Financial Decision Making Financial Decision Making
(FDM 120) (FDM 200) (FDM 300)
Informatics Governance and Assurance Governance and Assurance
(INF 112, INF 183) (GOA 200) (GOA 300)
Economics (EKN 110, EKN 120) Taxation (TXA 201) Taxation (TXA 301)
Statistics Commercial Law Design Thinking and Business
(STK 110, STC 122) (KRG 201) Innovation (OBS 317)
Business Management(OBS Informatics Informatics
114) (INF 264) (INF 324)
Academic information Programming (WST 212)
management and academic Business Ethics (BPE 221)
literacy (AIM 111, AIM 121, Human Resource Management
ALL 126) (HRC 220)

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It is important to note the n+2 regulation of the University. The number of years to complete this
degree is 3 (n=3). In terms of the general regulations of the university, you have n+2 = 5 years to
complete the degree. If you fail BUS 300 twice, you will not be able to continue with the BCom
(Accounting Sciences) degree, and you will be transferred to a BCom (Own Choice) degree to ensure
that you can get your degree within 5 years.

Please see the highlighted regulations below. The full version of this document can be accessed here
[Link]
rules-2025

3.4 Learning presumed to be in place

What set of attributes do you need to be successful in this module? Below is a brief set of attributes,
but these will be discussed and developed during the course of the year:
- Grit
- Intellectual perseverance
- Time management
- The ability to read, write and understand when communicated to
- Mathematical and numerical skills
- Motivation to learn
- Self-discipline

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3.5 Teaching/Learning/Assessment path per unit

The assessment approach in BUS 300 takes on a continuous assessment approach:
“Continuous assessment not only assesses the level of student achievement but also contributes to
their learning experience and influences their learning patterns, by ensuring regular and continued
engagement with the learning materials. Characteristic of continuous assessment is the provision of
• multiple, frequent assessment opportunities,
• timely feedback on each assessment, and
• the use of a variety of assessment methods, aligned to the module outcomes, including
discussions, journal entries, exercises, assignments, research reports, presentations, tests,
role‐plays, practicals and projects.
The aim of continuous assessment is to provide a constructive, scaffolded and authentic learning
experience to students, by continuously assessing the outcomes throughout the module.”

Assessments will be marked based on a rubric, focusing on the development of competencies, mainly
Professional Values, Attitudes, and Attributes (PVAAs), and may include collaborative work.
Assessments consist of case studies and year tests, with tasks derived from the provided case studies
(supported by industry reports). The case study is contextualised during the first lecture of the case
study. Subsequently, students engage in authentic tasks, involving further research and the
application of technical competencies and PVAAs. Students then submit tasks based on the case study.
A debrief and discussion of key learnings occur in the next class. In BUS 300 case studies typically span
over a semester and are based on real entities.

Case study tasks are primarily self- and peer-assessed. An audit of the assessments will occur, and if
students are discovered to have over- or under-allocated marks, students will lose ALL current BUS
tickets (refer to section 3.10) and students will be included on the permanent audit list. The penalties
apply to both self- and peer-marking.

Digital acumen penalties are applied to a task should students not fully comply with the digital
requirements of a task. This could be for example, the filename, file type, etc. For the first penalty,
students lose the relevant digital acumen marks in the rubric. For each offence thereafter you lose the
relevant digital acumen marks in the rubric and 10% (on a cumulative basis per offence).

Late submissions of tasks will not be accepted and a student will score zero for the task. Partially
completed tasks (for example, missing or not completing all phases of the task and the peer marking,
where applicable) will also be awarded a mark of zero. In both cases these count as missed tasks (see
section 3.10 below).

3.6 Use of laptops, tablets and cell phones in class

The use of laptops, tablets and cell phones during class is encouraged to support learning activities
such as note-taking, accessing online resources, participating in digital polls, and completing in-class
assignments. However, responsible and respectful use of these devices is essential to ensure they
contribute positively to the learning environment.

Guidelines for Use

1. Preparedness:
o Students are expected to bring fully charged devices to every class. Limited charging
facilities may be available, but students should plan to ensure their devices are
operational for the duration of the session.

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2. Permitted Use:
o Devices may be used for academic purposes, such as accessing lecture materials,
engaging with digital tools for collaboration, and conducting research relevant to the
class discussion.
o The lecturer may incorporate specific activities requiring device use, such as online
quizzes or collaborative platforms.
3. Restricted Use:
o Lecturers may, at their discretion, request students to refrain from using devices
during certain parts of the class to promote focused discussion or activities.
o Personal use of devices, such as social media browsing, messaging, or gaming, is not
permitted during class unless expressly approved as part of the session.
4. Disruption Avoidance:
o Devices should be set to silent mode during class to avoid unnecessary disruptions.
o Students should ensure they are not distracting others when using their devices.
Remember that students behind you will be able to see what you are doing on your
screen.
5. Respect for Policies:
o Adherence to the lecturer's instructions regarding device use is mandatory.
o Non-compliance may result in disciplinary action as per the institution’s code of
conduct.

Accountability
Students are responsible for ensuring their use of devices aligns with this policy. Lecturers reserve the
right to address inappropriate usage and, if necessary, restrict device use on an individual or collective
basis.

3.7 Guidelines on the use of AI tools

Please refer to the AI Usage Policy and Guide for BUS 300 available on clickUP.

3.8 Responding to student feedback

As BUS 300 student, your feedback is a valuable tool in shaping the quality of your learning experience.
Constructive feedback helps lecturers understand what works well and what may need adjustment,
such as refining lecture delivery, improving assessment clarity, or providing additional resources. Once
feedback is analysed, lecturers take action by implementing changes that address the concerns raised,
ensuring they align with the module's learning objectives. Remember, feedback should be specific,
respectful, and focused on aspects that can be improved or maintained. Engage thoughtfully with
surveys and feedback opportunities, knowing that your contributions play a key role in fostering a
collaborative and innovative academic environment. You are also welcome to provide feedback at any
point during the year to the module coordinators (refer to section 2.1 above) or to the BUS 300 email
address: bus300@[Link].

3.9 Credit map and notional hours

The number of credits allocated to a module gives an indication of the volume of learning required for
the completion of that module and is based on the concept of notional hours. BUS 300 carries a
weighting of 21 credits, and thus, you should spend an average of 10 x 21 = 210 hours of study in total
on the module (1 credit = 10 notional hours). This includes time for lectures, assignments, projects,
tests, and exams. This means that you should spend approximately 210 hours/28 weeks = 7.5 hours
per week.

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3.10 Assessment
As discussed in section 3.5, BUS 300 makes use of continuous assessments to evaluate students’
competencies and students may be exempt from writing the BUS 300 exam. It is thus imperative that
you attend class, submit the tasks, and complete any in-class assessments.

Although this may be subject to change, the assessment plan is as follows:

- 2 case studies (tasks completed at home or in class)
- 3 year tests (during an allocated time and venue)

Each case study consists of a number of tasks. These tasks will be announced in class/on clickUP.

The weighting of the assessments is as follows:

Weighting in relation
Assessment title Type of assessment Date*
to final mark

Year test 1 Sit-down invigilated 18% 28 March

Year test 2 Sit-down invigilated 18% 20 June

Year test 3 Sit-down invigilated 22% 23 September

Case study 1 Self-marked home tasks 16% Various

Case study 2 Self-marked home tasks 11% Various

BUS tickets Continuous 15% Various

Total 100%
*Dates may change. Please keep a look out for the final test days and times on the UP portal.

For you to be exempt from writing the BUS 300 exam, you must have completed at least 12 of the 15
tasks and have a year mark of at least 60%. If a task is missed and a valid excuse is submitted (covering
the entire period during which the task could be submitted) and accepted, the year mark will be
adjusted to reflect the missed task(s). The Module Co-ordinator reserves the right to determine the
method of adjustment of marks. If a task is missed and no excuse is submitted/the excuse is not
accepted, you will receive zero. If you missed more than three tasks with valid excuses, you will be
required to write the exam as an additional assessment. The exam mark will be used in combination
with the other tasks to calculate your final mark.

If you have a year mark of between 50% - 59%, you will be required to write the exam, and your exam
mark will count as an additional assessment with a weighting of 25% and your year mark 75%. If you
have a year mark of 45% - 49%, you will be required to write the exam, and your exam mark will count
as the final mark (limited to 50%). If you missed more than three tasks without valid excuses, even
though your year mark may be 60% or more, you will be required to write the exam, and only the
exam mark will count as your final mark (limited to 50%).

There is no supplementary exam for BUS 300.

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BUS ticket system

At the start of BUS 300 all students receive 2 BUS tickets. Each BUS ticket is worth 1% to a maximum
of 15% of your year mark. You can earn more BUS tickets through class attendance and class
participation (by making a valuable contribution to class).

If you attend 90% or more of BUS 300 classes you will receive 2 BUS tickets at the end of the year.

If you make a valuable contribution and partake in class, you may receive 1 BUS ticket for each
contribution. These BUS tickets must be handed in with the BUS academic trainee within one week to
be captured and for you to receive 1% towards your year mark.

The marking and ethics policy applies to the BUS tickets:

- Engaging in unethical behaviour will result in the loss of ALL your current BUS tickets. This includes
failing to conduct a proper peer mark, inappropriate use of AI, or any other unethical actions.
- If you request a remark and it is deemed invalid (resulting in no change to your mark), you will
lose one bus ticket.
- We reserve the right to audit you at any time and enforce the above policies.
- If you come forward before an audit, you will receive a penalty for your mistake, but you will
retain your bus tickets.

3.11 Remark of Assessments

Remarks should be submitted in accordance with the guidance communicated on clickUP for the
specific task/assessment.

3.12 Excuses for tasks

Only written excuses on the prescribed form (Annexure A) will be accepted. Students are requested
to be reasonable when offering an excuse, as unreasonable behaviour will be severely dealt with.

In those situations where a certificate from a medical practitioner is the supporting documentation that
is submitted with the prescribed form, the following important matters are drawn to your attention:
- Original certificates from medical practitioners may be requested.
- The certificate from the medical practitioner must be dated on or before the date of the year test,
class date where applicable, or the period during which the task is to be completed at home.
- The certificate must clearly specify the period for which you are booked off and must clearly indicate
that you have been booked off on the dates as mentioned in the previous point.
- Any certificate from a medical practitioner stating “I have been informed that....” will not be
accepted or considered.
- The validity of the certificate from the medical practitioner may be verified directly with that
practitioner.
- You should also remember that the application for an excuse does not necessarily guarantee that
it will be accepted. The circumstances will be considered before acceptance of the excuse. The
above procedure is required for any assessment that is missed, including projects, unscheduled
class tests and assignments, homework etc.
- No excuses will be accepted for holiday arrangements made during times where assessments are
to be submitted.

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In those situations where a certificate from a medical practitioner is not the supporting documentation,
a letter together with other original, suitable and verifiable documentation must be submitted with the
prescribed form. Other circumstances will be considered only in exceptional cases following consultation
with the CA Programme Manager.

In terms of University regulations, excuses must be submitted within three (3) working days (which
excludes the university recess period) after the date of the assessment concerned. The prescribed form
and the supporting documentation must be emailed to bus300@[Link].
Students submitting the supporting documentation without the completed prescribed form or the
prescribed form without the supporting documentation, disqualify themselves immediately with
regard to the excuse. It is your responsibility to ensure that procedures are followed.

4 Support services
For UP support, please download a QR code reader on your cellular phone. To download a QR code
reader open your mobile app store (App Store, Google Play or Windows Marketplace) and search for
QR code readers.

4.1 Safety in the evening and emergencies

• For any safety or emergency related matters, e.g. if you need a security officer to accompany
you from your residence to campus, phone the Operational Management Centre (details at
the back of your student card).
• The 24-hour, multi-disciplinary UP Crisis Line offers professional and confidential support to
victims of crime in times of trauma. For assistance and immediate action, phone the UP-Crisis
Line on: 0800 00 64 28.
• Hatfield residence students: From 18:00 till 06:00 security officers are available to escort you
(on foot) to and from your residence or campus anywhere east of the Hatfield Campus through
to the Hillcrest Campus.

4.2 Academic and other support services. Let us help you!

The UP Support Network include professional support services such as laptop support, student
accommodation, Department of Security Services, Department of Student Affairs, Fees and funding,
Library and IT Helpdesk. This link provides more information on the Disability Unit, Student Counselling
Unit, Student Health Services, The Careers Office, Department of Student Affairs, Centre for
Sexualities, AIDS and Gender, etc. If you need more information regarding Student Life, visit the
dedicated website.
Academic Success Coaches
● Your Faculty Student Advisor (FSA) can advise you on goal-setting, adjustment to university
life, time management, study methods, stress management and career exploration. Book an
individual consultation or attend a workshop.
clickUP Support
● How to access and use clickUP: [Link] or
inside clickUP, click on the Institution page click on clickUP Online Self‐Paced Student
Orientation Course, click on Submit & OK.
● Student self-help clickUP help site: [Link]

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Student Laptop Support

● This service offers technical, as well as software support for any student who makes use of a
personal computing device to manage their studies. The Student Laptop support centre is
situated at the Student Centre on Hatfield Campus.
Microsoft Office 365
● Installation Guide
● Please note that the username ends with "@[Link]" and NOT "@[Link]"
IT Helpdesk for assistance on IT-related issues
● Student Computing Services and the various IT facilities available to students, please visit the
website or visit the on-site helpdesks located at each of the on-campus IT Labs.
● Contact the IT Helpdesk at +27 12 420 3051
● After-hours emergency IT support procedure: Phone +27 12 420 2310 - Ask for IT assistance.
● Approach the assistants at the help desks—campus specific (for example: adjacent to the
Student Computer Laboratories in IT Building, NW2, CBT or Aldoel Building IT labs, etc).
● Email studenthelp@[Link]

Library
The Department of Library Services (DLS) consists of various libraries located on different campuses.
These Libraries supply a comprehensive digital and in-person information service to students. Please
visit our website to view all available digital services. More information on the library’s services
(facilities, teaching and learning services and research support) can also be accessed through the
website under the “services” drop-down. For more information, please contact us:
● Librarian services
● Chat with a Librarian
● WhatsApp: 066 509 1285
● Email: [Link]@[Link]
● Website: [Link]/home

Disability Unit
The unit provides the following academic support for students with learning disabilities:
● Assistive technological services
● Facilitation of test and examination accommodations
● Test and exam concession applications
● Accessible study venues and a computer lab
● Referrals for recommended textbooks in electronic format
Website: [Link]
Contact details: 012 420 2064 or du@[Link]

4.3 Some more detailed guidance

• Think very carefully before dropping

modules (after the closing date for
amendments or cancellation of modules).
This will affect your GPA and appear on
FLY@UP: [Link]/fly@up
your academic record. It does not
The Finish Line
disappear.
is Yours email: fly@[Link]
• Make responsible choices with your time
and work consistently.
• Aim for a good semester mark. Don’t rely
on the examination to pass.

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Student Provides counselling and therapeutic support

studentcounselling@[Link]
Counselling to students
012 420 2333
Unit

Student
Promotes and assists students with health
Health [Link]@[Link]
and wellness
Services 012 420 2500

The Careers Provides support for UP students and careerservices@[Link]

Office graduates as they prepare for their careers 012 420 6438

Department of 24-hour Operational Management Centre 012 420-2310 /

Security 012 420-2760
Services Crisis Line 0800 006 428

Department of Enquiries concerning studies, 012 420 2371/6585

Student accommodation, food, funds, social activities Roosmaryn Building, Hatfield
Affairs and personal problems campus

Centre for
Sexualities, Identifies and provides training of student 012 420 4391
AIDS and peer counsellors Huis ‘n Haard Building
Gender

Fees and [Link]

012 420 3111
funding [Link]/fees-and-funding

4.4 EMS student support by Academic Success Coaches *

Your Academic Success Coaches can advise you on goal-setting, adjustment to university life, time
management, study methods, stress management and career exploration. Book an individual
consultation or attend a workshop. Details can be obtained here.

Mondays to Fridays, 07h30 to 16h00

Please either phone 012 420 6992 for an appointment or visit the counter in Room 1-13 in the EMS
Faculty Administration (at EMS Building Entrance 1) to make an appointment.

*Services are free of charge to all EMS registered students

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Academic Success Coaches at your service

Ms Ncumisa November Ms Zinhle Sibiya Ms Khetsiwe Nkosi
EMS Administration Building, EMS Administration Building, EMS Administration Building,
Room 1-13.1 Room 1-13.2 Room 1-13

E-mail: E-mail: [Link]@[Link] E-mail:

[Link]@[Link] Tel: (012) 420 3322 [Link]@[Link]
Tel: (012) 420 6743 Tel: (012) 420 6992

5 Rules of conduct for EMS students

Students in the EMS Faculty are likely to move into the business world once they have completed their
studies at the University of Pretoria. As part of delivering well-rounded students to the job market, it
is important that UP students refine certain attributes that are deemed to be part of the make-up of
any successful business person. Where feasible, a number of these attributes need to be inculcated
by staff members in the departments in the EMS Faculty, by consistently applying the same
administrative and other rules when dealing with students. It is assumed that all students are aware
of these and ignorance will thus not be accepted as an excuse.

CONDUCT RULES (GA = Graduate attribute expected of students in the EMS Faculty per S5009/20)
and appropriate AACSB Learning Goal.
1. Professional conduct and manners are expected when interacting with your lecturers in person, by e-
mail or by telephone. GA: Social skills: Have good interpersonal skills, are able to communicate
competently with a range of people and communities in diverse social and cultural settings. GA Career-
related skills: Promote and adhere to high standards of professional conduct. AACSB: Communication
Learning Goal.
2. Professional conduct and ethical conduct are expected when liaising with outside stakeholders related
to your academic programme. GA: Basic values, skills and orientation to the world: Behave ethically
and with integrity, respect the humanity and dignity of others and eschew all forms of unfair
discrimination. GA Career-related skills: Promote and adhere to high standards of professional conduct.
AACSB: Ethics Learning Goal.
3. Please respect the consulting hours of lecturers and the time of your fellow students when consulting
with lecturers on a one-on-one basis or in class. GA: Social skills: Have good inter-personal skills and are
able to work collaboratively and co-operatively teams. GA: Basic values, skills and orientation to the
world: Are adaptable self-directed lifelong learners who function autonomously and confidently as
individuals and take responsibility for their own decisions and development. AACSB: Critical thinking
Learning Goal.
4. All correspondence (e-mail or otherwise) with the HODs and lecturers, must be done in an appropriate
format and tone. If not, the correspondence will be returned unanswered marked “format” or “tone”.
Queries will thus not be attended to, unless the format and/or tone of the correspondence is at an
acceptable professional standard. GA Social skills: Have good interpersonal skills, are able to
communicate competently with a range of people and communities in diverse social and cultural
settings. GA Career-related skills: Promote and adhere to high standards of professional conduct.
AACSB: Communication Learning Goal.
5. Students shall not be late for class, unless there is a valid reason. Being late for a lecture indicates a lack
of respect for the lecturer and fellow students. In addition, students who have to leave a lecture period
before the end of the lecture should advise the relevant lecturer before the lecture commences that
they will be leaving early. GA Career-related skills: Promote and adhere to high standards of
professional conduct. GA: Basic values, skills and orientation to the world: Are adaptable self-directed

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lifelong learners who function autonomously and confidently as individuals and take responsibility for
their own decisions and development. AACSB: Communication and critical thinking Learning Goals.
6. Students’ cell phones should be switched off and out of sight during lectures and tutor sessions, unless
these are used as part of the blended learning interventions. GA Career-related skills: Promote and
adhere to high standards of professional conduct. AACSB: Critical thinking Learning Goal.
7. Students are discouraged from misusing the procedures associated with sick notes. Nevertheless, when
appropriate, they are expected to hand in a sick note application form together with the required
supporting documentation AT EACH DEPARTMENT. The associated application form must be filled out
in its entirety and if not, sick notes will not be accepted and a zero mark will be awarded for the relevant
test or assignment. GA: Basic values, skills and orientation to the world: Behave ethically and with
integrity, respect the humanity and dignity of others and eschew all forms of unfair discrimination. GA
Career-related skills: Promote and adhere to high standards of professional conduct. AACSB: Ethics
Learning Goal
8. Sick note application forms and associated documentation must be handed in within three working days
from the date of the test that was missed. Public holidays, Saturdays, Sundays and official university
recess days during a semester are not counted as working days. Late submissions will not be accepted
and a zero mark will be awarded for the relevant test. GA: Basic values, skills and orientation to the
world: Are adaptable self-directed lifelong learners who function autonomously and confidently as
individuals and take responsibility for their own decisions and development. AACSB: Critical thinking
Learning Goal.
9. To counter unethical behaviour, sick notes received will be validated by confirming their validity with
the issuing medical practitioner. If students are identified as having submitted fraudulent sick notes,
they will be handed over to the university authorities for disciplinary action and this could lead to
expulsion. GA: Basic values, skills and orientation to the world: Behave ethically and with integrity,
respect the humanity and dignity of others and eschew all forms of unfair discrimination. GA Career-
related skills: Promote and adhere to high standards of professional conduct. AACSB: Ethics Learning
Goal.
10. Students are expected to consider the resubmission of tests for additional marks carefully and are
expected to fill in the associated forms in their entirety and hand these in, accompanied by the relevant
test. Questions/answer books will be remarked in their entirety when handed in and students could
consequently lose marks previously awarded, when the entire question/answer book is remarked. GA:
Basic values, skills and orientation to the world: Are adaptable self-directed lifelong learners who
function autonomously and confidently as individuals and take responsibility for their own decisions and
development. AACSB: Critical thinking Learning Goal.
11. Fraudulent amendments to tests and examinations will not be tolerated and students guilty of this will
be handed over to the university authorities for disciplinary action and this could lead to expulsion or
suspension of credits for a specific module. GA: Basic values, skills and orientation to the world: Behave
ethically and with integrity, respect the humanity and dignity of others and eschew all forms of unfair
discrimination. GA Career-related skills: Promote and adhere to high standards of professional conduct.
GA: Basic values, skills and orientation to the world: Are adaptable self-directed lifelong learners who
function autonomously and confidently as individuals and take responsibility for their own decisions and
development. AACSB: Ethics Learning Goal.
12. All tests handed in for remarking must be handed in within three working days of the date on which the
tests were handed back in class and must be accompanied by the associated form. Public holidays,
Saturdays, Sundays and official university recess days during a semester are not counted as working
days. Applications for a remark will not be considered if handed in after the deadline specified by the
lecturers. GA: Basic values, skills and orientation to the world: Are adaptable self-directed lifelong
learners who function autonomously and confidently as individuals and take responsibility for their own
decisions and development. GA Career-related skills: Promote and adhere to high standards of
professional conduct. AACSB: Critical thinking Learning Goal.
13. All assignments must be handed in on time. If not, assignments will not be marked and students will
receive a Nil mark for the relevant assignment if handed in late. GA Career-related skills: Promote and
adhere to high standards of professional conduct. GA: Basic values, skills and orientation to the world:
Are adaptable self-directed lifelong learners who function autonomously and confidently as individuals
and take responsibility for their own decisions and development. AACSB: Critical thinking Learning Goal.

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6 Policy on Social Media Use

Refer to the document “General academic regulations and student rules (2025)” available
on [Link] Students are expected to act in a manner that
upholds the University’s values, laws, and policies. Misconduct includes disobeying instructions,
causing reputational harm, compromising order, academic integrity, or human rights, and violating
legal or ethical standards. Specific transgressions involve dishonesty (e.g., plagiarism, forgery),
unauthorized property use, improper behaviour, and actions that harm others or compromise
academic fairness.

Please refer to the Policy on social media below.

Purpose

This policy outlines acceptable conduct for using social media platforms, including WhatsApp,
Instagram, TikTok, and X (formerly Twitter), to foster respectful and constructive communication
aligned with the University’s values.

Policy Statement
1. General Expectations
o Students must ensure their use of social media does not harm the University’s
reputation, compromise the rights of others, or violate any laws or University
policies.
o Social media interactions should reflect professionalism and respect, particularly
when associated with the University.
2. Prohibited Actions
Students are prohibited from using social media to:
o Share content that is offensive, defamatory, or discriminatory.
o Harass, intimidate, or bully others.
o Engage in dishonest or unethical activities, including the unauthorized sharing of
intellectual property or false representations of the University.
o Spread false or misleading information about the University, staff, or peers.
3. WhatsApp Groups
o University-related WhatsApp groups should focus on academic or official
communication.
o Sharing non-academic, inappropriate, or offensive content is strictly prohibited.
4. Consequences of Misconduct
o Violations of this policy will be addressed under the University’s disciplinary
procedures and may result in sanctions, including suspension or expulsion.
5. Guidelines for Representation
o When posting content as a representative of the University, ensure it aligns with the
institution’s standards and values.
o Avoid using the University’s name or logo inappropriately.
6. Privacy and Security
o Students should respect the privacy of others by not sharing personal information
without consent.
o Adhere to copyright laws and give proper credit for shared content.

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ANNEXURE A: Form

1.1 Application to be excused

MODULE CODE __________

APPLICATION TO BE EXCUSED 2025

STUDENT NUMBER………………………………………………………………………
SURNAME……………………………………………………………………………….....
NAME…………………………………………………………………………………...........
CELL NO………………………………………………………………………………………
STUDENT E-MAIL ADDRESS ……………………………………………………………………….

I hereby request exemption from the following academic commitment:

(complete where applicable)

CASE STUDY & TASK NO ……………………..……… DATE…………………………………...

TEST NO ..………………….…….. DATE…………………………………...

I already submitted ……………… excuses before this one.

Attached is documentary proof, which complies with the guidelines in the study guide, in support
of my application.

I declare that this is a bona fide application and that the documentary proof attached is genuine.

___________________________ __________________________
SIGNATURE DATE

For office use

Approved: _______ Denied: ________

Checked with medical practitioner: ____________________________________

Other comments: ____________________________________

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