Note: Examination scheme and mode shall be as prescribed by the Examination
Branch, University of Delhi, from time to time.
Discipline Specific Elective- 3.1(DSE-3.1): Organisational Behaviour
CREDIT DISTRIBUTION, ELIGIBILITY AND PRE-REQUISITES
OF THE COURSE
Course Credits Credit distribution of the course Eligibility Pre-
title & Code criteria requisite of
Lecture Tutorial Practical/ the course
(if any)
Practice
DSE-3.1: 4 3 1 0 Pass in XII NIL
Organisational
Behaviour
Learning Objectives
The objective is to develop an in-depth understanding of the concept of organisational
behaviour and its relevance in modern organisations. It also aims to expand the
knowledge about the complexities of human behaviour, competitiveness, and
interpersonal group dynamics.
Learning outcomes
After completion of the course, learners will be able to:
1. Discuss basic concepts of organisational behaviour and their applicability in
contemporary organisations.
2. Analyse various means of managing people at the workplace.
3. Recognise the importance of communication and motivation in an
organisation.
4. Critically evaluate the different leadership styles and strategies.
5. Summarise the ways to build supportive organisational culture.
SYLLABUS OF DSE-3.1
Unit 1: Introduction (6 hours)
Organisational Behaviour: Concepts and Determinants; Relationship between
Management and OB; Emergence of OB; Hawthorne Study; Contributing disciplines
of OB; OB models.
Unit 2: Individual Behaviour (9 hours)
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Foundations of Individual Behaviour; Personality - Type A/B, Big five personality
types, factors influencing personality; Attitude – concept, components, job related
attitudes; Learning- concept, theories and reinforcement; Perception and emotions-
concept, perceptual process, factors influencing perception, perceptual errors and
distortions; Beliefs and values -
concept and types: terminal values and instrumental values.
Unit 3: Communication and Motivation (12 hours)
Communication – Understanding Communication; Persuasive
communication; Communication styles; Transactional Analysis (TA), Johari
Window.
Motivation – Why people work; Need theories (Maslow’s need hierarchy, ERG
Theory, McClelland’s Theory); Theory X and Theory Y, Two Factors Theory;
Contemporary Theories of motivation (Self-Determination Theory, Goal-setting
Theory, Reinforcement Theory, Self efficacy Theory).
Unit 4: Group Behaviour and Leadership (12 hours)
Formation of Groups; Group Behaviour - concepts, types- group norms, group roles,
and group cohesiveness; Groups Vs Teams; Group decision making – process and
types; Organisational conflict – nature, sources, and resolution strategies
Leadership - Concept and theories; Styles of leadership; Leadership continuum;
Trait, Behavioural and Situational approach; Leadership grid; Contemporary
leadership issue.
Unit 5: Dynamics of Organisational Behaviour (6 hours)
Organisational culture- concept and determinants; Organisational change- importance,
types of change, resistance to change, managing change; Stress- individual and
organisational factors, prevention and management of stress.
Exercises:
The learners are required to:
1. Analyse the determinants of organisational behaviour in different
organisations. 2. Evaluate any personality type as a group activity.
3. Perform a role play on TA and Johari Window.
4. Conduct a primary survey to study leadership styles in different
organisations.
5. Practice five different types of stress management techniques including
meditation.
Suggested Readings:
● Greenberg, J. (2015). Behaviour in organisations, 10th edn. Pearson Education
India. ● Hersey, P. K., Blanchard, D., & Johnson, D. (2013). Management of
organisational Behaviour. Pearson.
● Luthans, F. (2017). Organisational Behaviour-An evidence based approach, 12th
edn.. McGraw-Hill
Education.
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● Pareek, U. (2014). Understanding Organisational Behaviour. Oxford
University Press.
● Robbins, S. T., Judge, T. A. (2019). Essentials of organisational Behaviour.
Pearson. ● Singh, K. (2015). Organisational Behaviour: Texts & Cases, 3rd edn.
India: Pearson. Additional Resources
Keywords: Organisational Theories, Personality, Values and Attitudes, Learning,
Leadership, Conflict, Organisational Culture.
Note: Latest edition of readings may be used teaching Learning Process The
course combines learning through analysis and discussion of case studies and
active participation in experiential exercises and simulations. Assessment
Methods Class tests/Assignments, Class participation, Presentations, End-
semester examination
Note: Suggested readings will be updated by the Department of
Commerce and uploaded on Department’s website.
Note: Examination scheme and mode shall be as prescribed by the Examination
Branch, University of Delhi, from time to time.
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