Tawara Health Club 1
New Staff Induction
Report prepared by: Henry Tonda
Congratulations on your new job. We are delighted to welcome you to the team at Tawara Health Club and hope
you will enjoy working here. This briefing document is part of a comprehensive induction programme which is
designed to give you the necessary information to settle into your new working environment and to also ensure you
can work legally and safely.
As part of your induction, you will be required to attend an Induction Training Day. The aim of this day is to
welcome new staff and to introduce them to the standards and policies of the company. It will also provide
essential health and safety information. The training days are held in January, April, July and October and you will
be notified of the next available event. Attached to this document is a personalised Induction Checklist which you
should complete with your line manager.
Company Mission Any absence due to sickness must be notified to your
manager by telephone as early as possible on the first
The mission of Tawara Health Club is to promote day of absence.
affordable fitness for everyone in an atmosphere that
allows members to create and maintain a rewarding General Conduct
and healthy lifestyle. We aim to enhance and
improve the overall health and fitness of others Your hours of work are as stated in your offer letter.
through motivation, education and guidance. We are All members of staff are expected to arrive at their
committed to the health and wellbeing of mind, body place of work punctually and without reminder. It is
and spirit. your responsibility to check the rota and know when
you are on duty. Persistent lateness will not be
Mentoring tolerated.
Personal calls should not be made on company
As a new member of staff, you will be telephones. Mobile phones must be switched off
assigned a mentor who will guide you whilst you are at work. Smoking is prohibited on
through the early stages of your company premises.
appointment. They will help and support
you as well as introduce you to company Uniform and Appearance
policies and procedures. Your mentor Members of staff are expected to wear the uniform
will be a neutral member of staff doing a that is provided for them. It should be kept clean and
similar job role. If you have not been in good repair and will remain the property of the
company. Name badges are part of the uniform and
assigned a mentor, please speak to your should be always worn. Footwear should be
line manager. appropriate for the area in which you work. Staff
must maintain the highest possible standards of
Absence personal hygiene and cleanliness.
The basic annual leave entitlement is 4 weeks, Disability Awareness
increasing to 5 weeks for employees with 5 years
reckonable service. Leave entitlement for part-time People with a disability may find it hard to access our
employees is calculated on a pro-rata basis. The facilities and services despite many improvements in
leave year runs from 1 February to 31 January. recent years. Effective service for customers with
Requests for holidays must be approved in advance disabilities means treating everyone the same
by your line manager and a holiday form completed. regardless of disability. Be positive, polite and offer
help if required.
If you wish to leave the company, please refer to your
offer letter for the notice period you are required to Use of ICT Equipment
give. Notice should be given in writing to your
manager.
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Tawara Health Club 2
Many duties involve staff using computerised 2. Health and Safety
systems and the necessary ICT training will be 3. Training Centre Guidelines
provided. All staff are given an IT account to access 4. Equal Opportunities/Equity Policy
our IT services. To obtain your IT account, you must 5. Data Protection
first have provided personnel with all the documents 6. Confidentiality
specified in your contract of employment. You will We take our Health and Safety responsibilities very
then be given a username, email address, initial seriously and are committed to ensuring that the
password and a copy of the IT Acceptable Use health, safety and welfare of employees and visitors
Policy. This policy is designed to ensure that staff are not adversely affected because of the work we do
are aware of their professional responsibilities when or by the condition of our buildings. You will be
using any form of ICT. All staff must sign the policy required to attend a health and safety training day.
and always adhere to its contents. You must also be
aware of, and comply with, the Data Protection Please ask a member of staff if there is any aspect of
regulations. Further details on this will be provided your induction you are uncertain about. Welcome to
on your induction training day. Below is a list of key the team!
staff contacts and their extension numbers which you
may find useful:
Key Personnel
DEPARTMEN NUMBE
NAME T R
Janet Goode Personnel 3402
Waleed Patel IT 2691
Julia Ould First Aider 2578
Health and
Ben Jackson Safety 4290
David Jones Safety Officer 3651
Ruksana Nasser Payroll 5402
Anti-virus Policy
We aim to provide a computing network which is
virus-free. A virus is a piece of self-replicating code
or malicious programming code designed to destroy
or damage information on computers or steal user
data. Viruses are usually disguised so their presence
is not obvious to the computer user. A virus
infection can be very costly to the company in terms
of lost data, lost staff productivity and lost reputation.
This policy applies to all computer users. Staff
should be aware of the main methods of preventing
viruses, three of which are:
1 Install antivirus or anti-malware software.
2 Keep your antivirus software up to date.
3 Run antivirus scans regularly.
Policies and Procedures
The following documents are relevant to all job roles,
and you should become familiar with their contents:
1. Child Protection
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